[Q] 2.3 Problem, please help! - Desire HD Q&A, Help & Troubleshooting

So, my Desire HD popped up with the new Android 2.3 Gingerbread update last night, and i downloaded it. After downloaded, i plugged it into my charger, and startet the softwareupdate. But instead of updating, the phone rebooted with this screen.
Edit: I'm unable to post the picture since i have less than 8 posts, but you can see the picture by googling Android exclamation.
How do i get out of it? Does anyone know?
- Thanks!

Doesn't anyone know a solution for this?

Did you delete any system apps?

I had this problem because I rooted and had S-OFF on 1.32.
That verification error is coming up on boot up because you have S-OFF like I did.
The solution is to flash your phone with the 2.3 Gingerbread RUU which is the same as the OTA.
You can then use Gingerbreak .apk to get rooted in Gingerbread I did this and it worked day before yesterday when I had this exact same issue.
Sent from my Desire HD using XDA App

ToneyEricsson said:
I had this problem because I rooted and had S-OFF on 1.32.
That verification error is coming up on boot up because you have S-OFF like I did.
The solution is to flash your phone with the 2.3 Gingerbread RUU which is the same as the OTA.
You can then use Gingerbreak .apk to get rooted in Gingerbread I did this and it worked day before yesterday when I had this exact same issue.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Could you maybe explain it a little more detailed?
Where do i download the Gungerbread RUU, and how do i install it when i'm unable to boot?

1. press power and vol- and go to bootloader download the ruu 1.32 from here and run exe on your computer http://forum.xda-developers.com/showthread.php?t=824357
2. make a temp root with visionary
3. Download radio s-off tool from here http://forum.xda-developers.com/showthread.php?t=857537 and make a stock cid which is HTC_001 and leave your phone s-off in case tou wouldn't like 2.3.3
4. Restart phone and check for update

I'm not at home at the moment but there are threads here with the download links to the official 2.3 RUU. You want the .exe 2.3 RUU make sure you have usb debugging enabled and attach your DHD to pc and run the 2.3 RUU .exe program to update its easy to follow the program, once done use Gingerbreak .apk to root as I did.
Sent from my Desire HD using XDA App

kluzik1 said:
1. press power and vol- and go to bootloader download the ruu 1.32 from here and run exe on your computer http://forum.xda-developers.com/showthread.php?t=824357
2. make a temp root with visionary
3. Download radio s-off tool from here http://forum.xda-developers.com/showthread.php?t=857537 and make a stock cid which is HTC_001 and leave your phone s-off in case tou wouldn't like 2.3.3
4. Restart phone and check for update
Click to expand...
Click to collapse
I'm unable to enter bootloader by holding down the power button and the volume down button, but my phone is already rooted. Is it still possible?
Downloading WWE 1.32.405 Atm.
And my phone already has S-OFF, or has it been removed because of this problem?

ToneyEricsson said:
I'm not at home at the moment but there are threads here with the download links to the official 2.3 RUU. You want the .exe 2.3 RUU make sure you have usb debugging enabled and attach your DHD to pc and run the 2.3 RUU .exe program to update its easy to follow the program, once done use Gingerbreak .apk to root as I did.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I tried following your instructions, but it said that there was a error with the connection between the phone and the computer.
USB Debugging was enabled when i started the gingerbread update, shouldn't it still be on? If not, how do i enable it when i'm unable to boot my phone?

starfighter1106 said:
I tried following your instructions, but it said that there was a error with the connection between the phone and the computer.
USB Debugging was enabled when i started the gingerbread update, shouldn't it still be on? If not, how do i enable it when i'm unable to boot my phone?
Click to expand...
Click to collapse
Usb debugging needs to be enabled and you should be in Charge only mode when connected to pc when running the RUU .exe - are you ?
Sent from my Desire HD using XDA App

An alternative is you can flash a prerooted gingerbread stock through clockworkmod recovery. Though you would have to flash the radios seperatly if you wanted those as well
http://forum.xda-developers.com/showthread.php?t=1059563
Sent from my TARDIS using XDA App

marsdta said:
An alternative is you can flash a prerooted gingerbread stock through clockworkmod recovery. Though you would have to flash the radios seperatly if you wanted those as well
http://forum.xda-developers.com/showthread.php?t=1059563
Sent from my TARDIS using XDA App
Click to expand...
Click to collapse
I'm unable to enter clockworkmod recovery.

ToneyEricsson said:
Usb debugging needs to be enabled and you should be in Charge only mode when connected to pc when running the RUU .exe - are you ?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I was the last time i was able to use my device.
The computer doesn't seem to know that the device is connected.
I send an email to HTC, waiting for response.

You need to make sure you have connectivity between pc and DHD. Put your DHD in disc drive mode does your pc open the SD card ?
Also have HTC Sync installed on pc. I had an issue like this on win 7 64bit ultimate, downloaded and installed android sdk, then from android sdk downloaded 'platform-tools' this has the same adb inside.
If your HTC Sync is syncing you have connectivity. Just have your DHD in usb debugging and charge only when running the RUU .exe
Sent from my Desire HD using XDA App

ToneyEricsson said:
You need to make sure you have connectivity between pc and DHD. Put your DHD in disc drive mode does your pc open the SD card ?
Also have HTC Sync installed on pc. I had an issue like this on win 7 64bit ultimate, downloaded and installed android sdk, then from android sdk downloaded 'platform-tools' this has the same adb inside.
If your HTC Sync is syncing you have connectivity. Just have your DHD in usb debugging and charge only when running the RUU .exe
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
How do i put the phone in disc drive mode when i'm stuck on the android warning screen?

Take the battery out and switch on, it should boot up to normal stock 1.32 or whatever you were on before trying to update via OTA. Then check connectivity between pc and DHD. Have usb debugging enabled and try syncing with HTC sync. Then you can see from that if you have any connection problems. If all ok proceed with running 2.3 RUU .exe on pc while DHD is connected in charge only mode.
Sent from my Desire HD using XDA App

ToneyEricsson said:
Take the battery out and switch on, it should boot up to normal stock 1.32 or whatever you were on before trying to update via OTA. Then check connectivity between pc and DHD. Have usb debugging enabled and try syncing with HTC sync. Then you can see from that if you have any connection problems. If all ok proceed with running 2.3 RUU .exe on pc while DHD is connected in charge only mode.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Thank you so much!
It worked!

Take the battery out and switch on, it should boot up to normal stock 1.32 or whatever you were on before trying to update via OTA. Then check connectivity between pc and DHD. Have usb debugging enabled and try syncing with HTC sync. Then you can see from that if you have any connection problems. If all ok proceed with running 2.3 RUU .exe on pc while DHD is connected in charge only mode.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Thank you so much!
It worked!
Click to expand...
Click to collapse
Yay!
Glad I could help. I'm new to this all myself but had that exact same problem so know how it is.
Now all you need is the Gingerbreak .apk if haven't already run that from DHD and you have S-OFF and rooted 2.3 Gingerbread
Sent from my Desire HD using XDA App

Related

Original htc recovery

I rooted and flashed clockwork orange. Now I want to revert back to complete stock recovery and all. How do I do this? I don't know if this is the right area for this topic.
Sent from my PC36100 using XDA App
flash the RUU .exe which will load the stock system, recovery, kernel and everything.
If I were to restore my EVO to stock, then run the official Sprint OTA update that just came out, will I still be able to root it? Or does the new update block Toast's root method?
Clockwork ORANGE??? lmao! I loved the movie though, loved it... U mean clockwork mod right? Oh yea just get the stock RUU.
Sent telepathically via my Evo.
-_-
driguez said:
Clockwork ORANGE??? lmao! I loved the movie though, loved it... U mean clockwork mod right? Oh yea just get the stock RUU.
Sent telepathically via my Evo.
-_-
Click to expand...
Click to collapse
The second OTA breaks RUU bootloader according to reports.
I tried the ruu and when it tries to open the bootloader it fails.
Sent from my PC36100 using XDA App
I get stuck at waiting for bootloader
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clue1968 said:
I tried the ruu and when it tries to open the bootloader it fails.
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Click to expand...
Click to collapse
clue1968 said:
I get stuck at waiting for bootloader
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
My same pain....
So what other options do we have then?
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clue1968 said:
I rooted and flashed clockwork orange.
Click to expand...
Click to collapse
This is EXACTLY what I say in my head when speaking about Clockwork Mod.
I was able to get past waiting for bootloader by putting the phone in bootloader mode before running the RUU. But it gives an error message saying the bootloader version is incorrect.
dammit all i want is to go back to stock no root no nand because 4g is broken with these new ota rooted crap that came out today!
Can someone post the stock recovery or a method of going back to a stock recovery pleaseeeeeee
Sent from my PC36100 using XDA App
The steps below worked for me. I had the latest clockwork,dc rom and The latest rooted ota updates installed.
http://www.htc.com/us/support/evo-sprint/downloads/
I unplugged/plugged my phone into the computer a couple times,switched to htc sync mode when it asks what type of usb connection I wanted(to install more driver updates), and did 2 reboots on my computer (windows 7 ultimate x86) to get all the drivers updated/installed and working as they should,
then I just turned off the phone, held volume down and held down power button to get to bootloader,
then I pressed Power button one more time to get to the menu where I can reboot bootloader,
then I rebooted bootloader once or twice BEFORE the unrooting process for good measure.
Stock RUUs
http://shipped-roms.com/shipped/Supersonic/
RECAP
Download and install HTC Sync Update http://www.htc.com/us/support/evo-sprint/downloads/ (if you already have it installed then click the repair option, or better yet uninstall your current one even if it is the same one, reboot your computer and then install this one again, all for good measure.)
Download either one of the RUU Stock Roms, I would do the first just to be safe http://shipped-roms.com/shipped/Supersonic/
Plug your phone into your computer, make sure ALL Drivers install properly if any, you may already have drivers installed, but double check, switch to HTC Sync mode and let it install any extra drivers, then turn off your phone and start it in bootloader (Hold Volume Down +Power button) Reboot your computer for good measure too, to make sure everything has been properly installed.
Then you can finally double click (right click run as admin imo) RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253.exe and start the unrooting process, good luck!
Will this work if I have clockwork mod as my recovery?
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clue1968 said:
Will this work if I have clockwork mod as my recovery?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
if you have clockwork, you still have system access and should beable to use any of those RUU's to downgrade back to stock.
i did the same thing and now im back at stock and have latest update running stock rom.
put phone into bootloader mode, then run RUU_Supersonic_1.32.651.6_Radio_1.39.00.05.31_release_171253.exe
follow steps. and then you should have stock evo.
check for OTA updates and install it.
wait 10-15 minutes before rebooting after the update completes..
mine kept saying there was an update. which there wasnt, it just kept trying to download same update.
Yes it should I had clockwork too.
clue1968 said:
Will this work if I have clockwork mod as my recovery?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
Yes it did work....thank you to everyone..
Sent from my PC36100 using XDA App
@Tundricles i cannot use ruu to unroot because i don't have the HTC Drivers and before i re downloaded HTC SYNC i had some drivers just not ADB driver after downloading the program i have no drives at all !!!!!!!
is there a way i can download and manually install the htc evo drivers!!
im back to normal i can read my sd card and i can connect to pc thank you all
same problem
im on fresh 1.0.1 ive downgraded fresh wiped everything tried different ruu and nothing so far

[Q] Install RUU from recovery or fastboot

Can't get my phone to boot into a rom, but it will boot into Recovery and I have S-OFF + Fasboot. Trying to flash on the 'RUU_Bravo_Froy2_UK_2.14.207.1_Radio_32.44.00.32U_5.09.05.30_2_release_144166_signed' so I can just send it back (think it has hardware failures).
Please could someone help me on how I can do this? Never used an RUU before
Thank you
To start with, boot your phone into fastboot (power & back key).
Connect to PC, phone should show 'fastboot usb'.
Turn off antivirus.
Run the RUU as administrator if not using XP.
let it do its stuff
Sent from my HTC Desire using Tapatalk
mikep99 said:
To start with, boot your phone into fastboot (power & back key).
Connect to PC, phone should show 'fastboot usb'.
Turn off antivirus.
Run the RUU as administrator if not using XP.
let it do its stuff
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Oh, thank you!
All the tutorials kept mentioning I needed to use HTC sync etc, glad it can be done via fastboot.
EDIT:
Yeah that all worked, phone is back to stock. Still doesn't boot into the ROM so I can assume it's a hardware issue now?
Yep but at least they'll deal with it as it's stock
thank you thank you thank you. This thread took forever for me to find, HTC sync hates me but this worked! and my warranty is up next week i needed to send my phone back.
Many thanks guys - xda is the bomb!
mikep99 said:
To start with, boot your phone into fastboot (power & back key).
Connect to PC, phone should show 'fastboot usb'.
Turn off antivirus.
Run the RUU as administrator if not using XP.
let it do its stuff
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
This method works.
mikep99 said:
To start with, boot your phone into fastboot (power & back key).
Connect to PC, phone should show 'fastboot usb'.
Turn off antivirus.
Run the RUU as administrator if not using XP.
let it do its stuff
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
This did not work for me, im using a wildfire and the phone only boots to Fastboot/recovery/hboot. and the RUU installer can't find my phone =(
Mauz92 said:
This did not work for me, im using a wildfire and the phone only boots to Fastboot/recovery/hboot. and the RUU installer can't find my phone =(
Click to expand...
Click to collapse
Use the pb99img method. Find my thread under ' how to unroot'
Swyped with my HTC Desire on Supernova Extreme Rom - Gingerbread goodness with Unlimited Internal Memory!
Ignore the typos, swype isn't perfect..
Droidzone said:
Use the pb99img method. Find my thread under ' how to unroot'
Swyped with my HTC Desire on Supernova Extreme Rom - Gingerbread goodness with Unlimited Internal Memory!
Ignore the typos, swype isn't perfect..
Click to expand...
Click to collapse
any suggestions for doing this on a Htc One S where I don't have access to a SD card?
thompc82 said:
any suggestions for doing this on a Htc One S where I don't have access to a SD card?
Click to expand...
Click to collapse
Try looking/asking/searching here HTC One S

cant figure out how to unroot!

i rooted my device with universal root 2.4 now im trying to unroot it and send it back. Somehow i managed to turn my s-on and i couldnt get the pcimg file to work it said it was a old version when it went to check it. put another pcimg file on it just checks it doesnt ask to install it and puts me in the regular bootloader screen. Tried the other way with the ruu but it cant find the device and connect to the usb. so what am i doing wrong i have version 3.7 sprint lovers
touchjon said:
i rooted my device with universal root 2.4 now im trying to unroot it and send it back. Somehow i managed to turn my s-on and i couldnt get the pcimg file to work it said it was a old version when it went to check it. put another pcimg file on it just checks it doesnt ask to install it and puts me in the regular bootloader screen. Tried the other way with the ruu but it cant find the device and connect to the usb. so what am i doing wrong i have version 3.7 sprint lovers
Click to expand...
Click to collapse
http://db.tt/gqTAPS1
Try the PC36IMG route one more time. It should work. What hboot version are you currently on?
Download that file I attatched, and name it to PC36IMG and put it on the main directory of your sd card. See if you have success with that one. If not, and you want to try the RUU again...then I suggest setting the phone to 'fastboot usb' before running the RUU. Once you set it to fastboot usb (select fastboot from the bootloader), then try the RUU, and it should detect it. (you do need to have HTC Sync installed on your computer to use an RUU)
I'll try that file u sent and yes it won't detect it in fastboot and I have HTC sync installed
Sent from my PC36100 using XDA App
hboot 2.10 btw and it looks like this file is working thanks.
touchjon said:
hboot 2.10 btw and it looks like this file is working thanks.
Click to expand...
Click to collapse
Okay good, glad it seems to be working for you. Take care.
Sent from my PC36100 using XDA App
Thanks appreciate it
Sent from my PC36100 using XDA App

going back to stock froyo

i tried everything and no go
i get to loading bootloader then error 171 usb not connected.
i reinstalled drivers , htc sync and can not get past this
atm im rooted with alpha rev running cm7 but wish to go back to stock rom
please help
08r3308 said:
i tried everything and no go
i get to loading bootloader then error 171 usb not connected.
i reinstalled drivers , htc sync and can not get past this
atm im rooted with alpha rev running cm7 but wish to go back to stock rom
please help
Click to expand...
Click to collapse
go here - http://forum.xda-developers.com/showthread.php?t=695667
these are the official stock RRUs from HTC and also phone carriers, find the one for your carrier and install..... to install the RRU to your phone all you have to do is install HTC sync on your PC, connect your phone to your PC using your USB cable, then run the RRU........ easy, will unroot your phone and return it to how it was when you took it out of the box.
I did download it but install stops with error 171 usb cable not connected.
Sent from my HTC Desire using XDA Premium App
I'm having the exact same problem. Sorry if I'm hijacking this thread.
I'm currently using the Telus HTC Desire.
Phone Info:
Android: 2.3.3 (Gingerbread CM7 Stable)
Baseband: 32.49.00.32U_5.11.05.27
Kernal: 2.6.37.4-cyanogenmod
Hboot: Alpharev Hboot 0.93.0001
Radio: 5.11.05.27
My problem is that I've been having issues with the hardware. The USB charge port connector is somehow bent and makes the cable loose. I'm afraid one day it won't work at all to charge or maybe even break off. I'm still withing my warranty period, I would like to flash back to stock rom.
Now here's where my problem starts. I try to flash the Telus Froyo stock rom, and I keep getting usb error 171 - where the computer can't communicate with the phone, basically times out on waiting for bootloader on the screen.
I tried second HTC desire that I have, a friends, which is loaded up with the same bootlader and CM7 and tried to flash it back to stock - and it also fails
with error 171.
I've tried 3 different cables, and two different PC's. Two different HTC Desirse phones. All fail.
My only hope I think would be to install the stock rom via SD Card, is that even possible?
I managed to download the OTA_Telus_Froyo.zip from shipped roms. I need help as to going about flashing the phone via perhaps SD card?
Not hijacking , pretty much same problem as me. I need stock room but every time 171 error , whatevrr i try, its like an issue with bootloader, ntw mine is dame like yours.
I need help and if guys here dnt solve it no one will
Sent from my HTC Desire using XDA Premium App
Try the PB99IMG method
Try the PB99IMG.zip way.
Do a search for this and it will tell you how to flash the stock rom from sdcard.
Sent from my HTC Desire using Tapatalk
Tried it and nothing extractd file then stops. Also my cid says htc__038 if that matters but i created gold card for this.
Any other ideas guys?
Sent from my HTC Desire using XDA Premium App
Yup same here. Tried that and it failed. Maybe I wasn't using the right file? I renamed the ota froyo upgrade from telus to pb99img and booted into bootloader and it looked as if it were reading or loading something, then Nothing. Did I do it wrong?
Sent from my HTC Desire using XDA App
Could you show me what method you followed so that I can try it please.
Sent from my HTC Desire using XDA App
balla786 said:
Yup same here. Tried that and it failed. Maybe I wasn't using the right file? I renamed the ota froyo upgrade from telus to pb99img and booted into bootloader and it looked as if it were reading or loading something, then Nothing. Did I do it wrong?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Yeah u did that wrong. You need the FULL ROM file from an RUU not an OTA
Read the guide I did here on how to extract the PB99IMG from an RUU
http://forum.xda-developers.com/showpost.php?p=10509780&postcount=102
EddyOS said:
Yeah u did that wrong. You need the FULL ROM file from an RUU not an OTA
Read the guide I did here on how to extract the PB99IMG from an RUU
http://forum.xda-developers.com/showpost.php?p=10509780&postcount=102
Click to expand...
Click to collapse
Thank you so much! Will try that when I get home and update you guys!
EddyOS said:
Yeah u did that wrong. You need the FULL ROM file from an RUU not an OTA
Read the guide I did here on how to extract the PB99IMG from an RUU
http://forum.xda-developers.com/showpost.php?p=10509780&postcount=102
Click to expand...
Click to collapse
OK, so I just got home, followed the steps in that guide and it's done.
I'm fully back to Telus Froyo stock image! Thank you so much! This issue is solved!
no good for me says cid error my cid is htc__038 what rom can i use?
btw what is the latest desire froyo rom?
http://www.shipped-roms.com/downloa....32U_5.11.05.27_release_151783_signed.exe????
08r3308 said:
btw what is the latest desire froyo rom?
http://www.shipped-roms.com/downloa....32U_5.11.05.27_release_151783_signed.exe????
Click to expand...
Click to collapse
The Telus one I used was this one:
http://shipped-roms.com/download.ph...05.27_release_151557_signed.exe&send_file=yes
Finnaly got it Thu bootloader. Used the ruu i last posted , that looks like latest one,right?
Sent from my HTC Desire using XDA Premium App

[Q] How to install RUU

Please may i know how to install the RUU Rom or official one , when i finish to rar de.exe ? when i rename with PG32IMG , i cant install using the hboot . I have HTC sync in my computer but dont know how to use to install RUU
Q&A
Sent from my GTablet
SikYou said:
Q&A
Sent from my GTablet
Click to expand...
Click to collapse
General* There is no Q&A section yet.
As for the OP I'm not really sure what you mean so I can't help much. Sorry.
I means i want ro run an official rom. Now i am using a custom rom. How should i so please, is a RUU not an archive so i am confuse
Sent from my ADR6350 using XDA Premium App
Moved to proper forum.
zozor said:
I means i want ro run an official rom. Now i am using a custom rom. How should i so please, is a RUU not an archive so i am confuse
Sent from my ADR6350 using XDA Premium App
Click to expand...
Click to collapse
A RUU is a Windows program that you execute on a PC and then connect your phone with the USB cable to perform the ROM update.
Thanks to specify it, when i run the program , nothing happen . my phone is connect using HTC sync
zozor said:
Thanks to specify it, when i run the program , nothing happen . my phone is connect using HTC sync
Click to expand...
Click to collapse
Your phone needs to be in 'Charge Only' mode, not HTC Sync. Also start the RUU on the PC and then connect the phone to the USB cable when the program tells you to.
ok i will try again . thanks
For the inc 1 there's a stock image RUU that you can flash in hboot. Not sure about the inc 2, I thought I saw a link to them somewhere. A lot simpler to just do it through hboot than having to run it on a computer.
Thanks ,i am checking a full RUU to run using hboot . But the first solution still not working in my computer , i dont know why .

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