Develop Bugs

PRL?

what is the PRL as of right now. isnt it 60668?

No its ends in 9
Sent from my PC36100 using XDA App

anyone notice a difference between the newest one and 60668? wondering if it's worth it to flash a stock rom just to grab the latest prl

PRL change
i thought it was 668, but i started flashing a few roms and creating some nandroids and noticed it was 669? when did it change?

I just checked mine after a post in General...I am still on 8. I have had my update off all day...it is one way for me to keep Google Talk from starting up. So I haven't seen it.
From the other thread people started noticing today? I am rooted stock..will see if it shows up.

I have rooted 2.2 with prl of 60662

60669
well, i guess 60669 it is. ive flashed 5 roms just now to create backups so i can pick one that works best for me, and yup, im on 9 now. hope it for the better?

So let me get this straight...no one is noticing when the update happens? It just happens? Like somehow they are pushing to us without consent? Ok that just kinda a little pisses me off...
...well unless that is not what is happening.

not a clue
sablesurfer said:
So let me get this straight...no one is noticing when the update happens? It just happens? Like somehow they are pushing to us without consent? Ok that just kinda a little pisses me off...
...well unless that is not what is happening.
Click to expand...
Click to collapse
nope, i didnt have any notice at all. i checked it when i was coming home from work and it was 8, then i checked about an hour ago, and it is now 9.

Mine hasn't changed, till I manually went into system updates and clicked on update. I am running the Rooted Froyo 3.23.651.6 ROM.

Does this break the forced roaming setting people have?
Ok, mine had not updated at all...(rooted stock 1.47)...so I went to see if there was an update from my phone.
Lesson learned...it doesn't tell you about an update...it just does it.
So...question for everyone that has that forced roaming set up...does this break it? Anyone test it? I was going to ask that question before applying the update but didn't realize phone would do it automatically.

[Q] Profile & PRL not Updating

My PRL is 60668. When I click update PRL or update Profile, it says "Checking for PRL/Profile update", then says "PRL/Profile could not be updated. Please try again later. If the problem persists, you may need to contact Customer Service. Error code:1012". This happened to me a couple of ROMs ago, any suggestions as to what this is about?

bump????????????

OMG I am having the same problems today. I leep getting the exact same response when I try to do my profile update. I spent 4 hours on the phone with Sprint today. They had me do a hard reset and now my phone is useless. PLEASE PLEASE PLEASE someone help us!

lillygirl7 said:
OMG I am having the same problems today. I leep getting the exact same response when I try to do my profile update. I spent 4 hours on the phone with Sprint today. They had me do a hard reset and now my phone is useless. PLEASE PLEASE PLEASE someone help us!
Click to expand...
Click to collapse
Through research all I can see is the hard reset route, and CDMA workshop. It just seems like no one cares honestly

I've done at least 5 hard resets today and nothing. It just keeps saying "searching for network" I really didn't want to waste my entire day doing this. ugh. I know it must be somewhere in the settings, but Sprint peeps don't seem to have a clue either.

lillygirl7 said:
I've done at least 5 hard resets today and nothing. It just keeps saying "searching for network" I really didn't want to waste my entire day doing this. ugh. I know it must be somewhere in the settings, but Sprint peeps don't seem to have a clue either.
Click to expand...
Click to collapse
No it's not somewhere in the settings, that's the problem. You went to settings, system upgrade, then update prl and got the same error as me right?
If you have another phone, go online and switch over to it, then switch back, and it will be fixed. That or sprint themselves have some other option. The only way to fix it yourself is pretty complicated

We did all of that. The Sprint rep switched phones and everything and still nothing. It's just not finding the network. LAME!!!

lillygirl7 said:
We did all of that. The Sprint rep switched phones and everything and still nothing. It's just not finding the network. LAME!!!
Click to expand...
Click to collapse
Oh wow that sucks IDK, I'd call em back and complain, demand free service

UPDATE!!!! I thought wth I'll give Sprint another call and see if I can get a different advanced tech that might have some more ideas and get me back up and running. Well after about 2 minutes she asks for my ESN number to validate and well......IT WAS INCORRECT! She updated it to the correct one and voile it works now! My suggestion is to call them and verify that they have the correct ESN. Good luck.

There have been issues with CDMA activation/provisioning all day today. This would include data profile issues and possible PRL updates as well. Try again this weekend.

lillygirl7 said:
UPDATE!!!! I thought wth I'll give Sprint another call and see if I can get a different advanced tech that might have some more ideas and get me back up and running. Well after about 2 minutes she asks for my ESN number to validate and well......IT WAS INCORRECT! She updated it to the correct one and voile it works now! My suggestion is to call them and verify that they have the correct ESN. Good luck.
Click to expand...
Click to collapse
I will, thanks for the update, and glad your problem was fixed. This seems like a possible problem, considering all of the trouble I had switching the lines over, along with selling my old phone, activating old phone, then dummy phone, then evo, then switched evo.. I'll look into it.
mactruc said:
There have been issues with CDMA activation/provisioning all day today. This would include data profile issues and possible PRL updates as well. Try again this weekend.
Click to expand...
Click to collapse
Ha bro this issue has been happening for a long time, check the dates

I'm having this same problem. Just did my first root and installed Fresh Evo 3.1.0.1, with the recommended newest radio/wimax. Everything but the phone works great. I can still dial and receive calls at my normal number, showing good reception, but there is tons of hiss and my voice almost never makes it to the other phone.
Tried to Update Profile and Update PRL, and both gave me Error 1012. Sprint's website is down right now (4 AM Sunday morning), so maybe the network is simply not currently serving updates.
However, if it's something that can be fixed, I'd be grateful if anyone has an idea.

I could be wrong but if i recall error 1012 is a Sprint data/vision username/password error and is correctable with a call to tier 2 tech support.
I cant remember for certain tho, But I believe thats what that is, I know i've seen it quite a few times before.

Im now having this issue. What has been the cause for most of you? If you found out.
Sent From My HTC Evo 4G Using Tapa Talk Pro!

[Q] AT&T galaxy s3 can't check for OTA updates?

Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.

jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control

There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium

I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?

It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium

Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?

I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium

the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?

It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium

I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.

k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium

jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)

k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.

My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates

This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.

AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.

So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.

Can't update my phone in any way

Hey guys, I'm new here, so this thread is probably on here somewhere, but oh well. I can't update my S3 OTA or through Kies. I know there is an update, as my friend got it fine on his yesterday (it's the one with the brightness slider in notification center). On OTA, it says communication failed every single time, then says up to date. I have tried clearing data and all that as well. And in Kies, it also says I have the latest firmware, even though I know I don't. Any ideas? I really don't want this happening when Jelly Bean comes out. Oh yeah, I'm not rooted or anything by the way, I'm still on stock for now.

I have the same exact issue. I think it has something to do with ATT and the phone not being set up right in their system. Did you by chance have an iPhone before your S3 and use the same Sim card?

Mine wouldn't find the ota on the phone. I searched around here and found a thread someone had started that has instructions on how to download the flashable zip and install it via CWM. Worked like a champ. If you are rooted this is the way you'll want to go
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Yes I did come from an iPhone. And I am planning to root soon so I might have to try that.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Hey do you mind giving me instructions on how to do that? And is there a safe way to root my phone on a Mac? And last of all, can I still get updates such as Jelly Bean on a rooted GS3 without losing root without messing anything up? Sorry I'm coming from iPhones and jailbreaking so I'm not familiar with all this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Vanillamarble said:
Hey do you mind giving me instructions on how to do that? And is there a safe way to root my phone on a Mac? And last of all, can I still get updates such as Jelly Bean on a rooted GS3 without losing root without messing anything up? Sorry I'm coming from iPhones and jailbreaking so I'm not familiar with all this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I've always recommended returning whatever device you have back to 100% stock (as it was out of the box) before taking any official updates. I've heard ppl say they can take them just fine while still rooted - but they lose root. Sometimes you can simply re-root, sometimes you have to wait for a new exploit to be discovered before you can root again. In light of this, I always wait a week (sometimes less) after a new OTA (Over The Air) update is released, just to be sure I can regain root immediately. Welcome to the wonderful world of Android OS!!!
[edit] to answer your post about not being able to take the last OTA update. Have you tried a factory reset? Through Android Recovery? You will lose personal settings and contacts if you dont back them up. But, it may solve your update issue. Another thing I know, that a lot of ppl do is - as soon as you buy a new device, such as the awesome Galaxy S III, is to immediately do the factory reset. (Who knows how many employees have goofed around with the new toys they just got in stock)

I had the same problem with not being able to get the OTA update on my S3. Turns out it was a bad sim. As soon as I got a new sim from AT&T everything worked fine. Wish I would have done that first cause I spent hours on the phone with AT&T and Samsung trying to fix the problem. Good luck. Hope that works for you.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Same issue here. Just spent a couple hours this Saturday at an AT&T store - end result is that they are swapping it out under the manufacture 1 year warranty.
Sim replacement did not fix it for me.
Tech support over the the stores land line says that the option to push OTA to phone is greyed out and not selectable with my account.
They are sending me a new phone so we'll see.

G-Man. said:
I've always recommended returning whatever device you have back to 100% stock (as it was out of the box) before taking any official updates. I've heard ppl say they can take them just fine while still rooted - but they lose root. Sometimes you can simply re-root, sometimes you have to wait for a new exploit to be discovered before you can root again. In light of this, I always wait a week (sometimes less) after a new OTA (Over The Air) update is released, just to be sure I can regain root immediately. Welcome to the wonderful world of Android OS!!!
[edit] to answer your post about not being able to take the last OTA update. Have you tried a factory reset? Through Android Recovery? You will lose personal settings and contacts if you dont back them up. But, it may solve your update issue. Another thing I know, that a lot of ppl do is - as soon as you buy a new device, such as the awesome Galaxy S III, is to immediately do the factory reset. (Who knows how many employees have goofed around with the new toys they just got in stock)
Click to expand...
Click to collapse
Read through the thread guys - there are other answers given besides just swapping the sim card...

Ok I'm going to try a factory reset. Wish me luck guys.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Just did a factory reset, and it didn't help at all. Now I've got to get everything back on my phone. Coming from iPhone, I will say that Apple has a heck of a lot better backup system. I do 0refer my GS3 though. Ok so any suggestions now?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

you've tried to update over cell network AND WiFi... correct? same error each time?
I'm not sure what else to suggest except trying a new sim card like someone else suggested... beyond that, a replacement device. Sorry man, wish I could be more useful...
[edit] The only other thing I can think to try would be to completely remove all your current USB Drivers for Samsung from your PC and reboot the PC, then re-install the USB Drivers, and try Kies again. If it still doesn't work, try a different PC.

Well I'm going to try a different computer, and if that doesn't work, I'm going to an AT&T store. Thanks for all the help guys.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

No 4G/3G

Ugh! So where do I begin.. First of all I am running the MOAR most updated version in the OP. Have been for a while. Haven't been able to update PRL/Profile in I don't how long. So I like to here and there to make sure all is well. Anyway today I started messing with it and I used some secret code I found in the MOAR thread for hands free activation. Well, that went south since I am unable to update PRL/Profile. Then I called Sprint and she got the hands free activation off. I was still unable to update PRL/Profile after that. I went ahead and downloaded the latest MOAR and wiped EVERYTHING!! Then flashed the MOAR. I am not sure exactly when the 4G/3G problems started to happen. I am thinking before I flashed the ROM again. But anyway in a nutshell I I can not still update PRL/Profile. Gives me internal error and now I have no 4G/3G. Sprint wanted me to call them on another phone and I assume to deactivate my phone and reactivate it or something idk. I remember one time my sister had this issue and I was in the phone 5 minutes and it was back. IDK why I am having such a issue.

I had the same issue on my first flasb. Forcing hands-free activation fixed it
##72786# in the dialer
EDIT: Make sure you're connected to wifi when you do it.

CNexus said:
I had the same issue on my first flasb. Forcing hands-free activation fixed it
##72786# in the dialer
EDIT: Make sure you're connected to wifi when you do it.
Click to expand...
Click to collapse
Right. That did fix it although after I still was unable to update PRL/Profile. But right now I am having an issue with no 3G/4G. Sprint said it could be a hardware issue with my antenna which I find hard to believe. I am downloading another ROM now and see if that works any better. Not sure what else to do. I don't have 50$ and I am not trying to pay for it. I find it hard to believe that my antenna is just not working. Although I was on the phone with her for 50 minutes and it seemed like we tried everything I just don't want to give up.

Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4

edfunkycold said:
Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Try this
Otherwise, somethings wrong with the hardware

edfunkycold said:
Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Is odin back to stock difficult? I would think it would be easy since to root is fairly simple. I am going to keep downloading this ROM. Then go back to stock and see if that works.
EDIT: So on my second call to Sprint today this guy said I need Sprint Zone and I need to activate my phone. Having our phones rooted I did not have this app. Thankfully I seen it posted so I put it in my DB and installed it and it installed but the app was no where to be found. I even flashed the app pack and installed it same issue. Then I called Sprint two more times just to come to the conclusion that my phone antenna could be defected. Which would cost me 50$. Anyway, I thought it was something else I could do. Sitting here downloading a ROM on my phone and on my laptop going to thread to thread. Hangout convo to hangout convo I see the status of the download. Well what do you know Sprint Zone is updating. So I updated it and it opened. Said my phone was not activated. So I activated it, phone restarted and I have 4G LTE and I went to the browser and it works. Finally caught a break. Thanks guys!! @edfunkycold @CNexus