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My issue involves the phone not accepting incoming calls.
CLIFFS:
Roughly 1/3 calls are affected, ive tried various kernals, radios, and roms. What else can i try (short of getting a refurb)?
This has only been an issue for the last 2 or 3 weeks, for months before that i never experienced this at all.
DETAILS:
It is very sporadic but happens quite frequently.
Sometimes i will see an incoming call, hear the ringer, then when i click "Accept" it appears to be connected, but i hear dead silence. Then about 10 seconds later the call is ended. It may happen a few times in a row, and it also may not happen. I never have any issues dialing out though.
when im saying "hello? hello?" and hearing nothing ... if i hit the "End Call" button there is a split second i can hear the audio from the other party before the phone hangs up
I know the people calling me, and sometimes it is people who don't call regularly. They wouldn't play games like prank call me.
I have confirmed i am having this issue with at least these ROM's:
SkyRaider 3.2
SkyRaider 3.3
SkyRaider 3.3.1
SkyRaider 3.3.2
virtuous 2.7 + custom kernal
virtuous 2.7 + stock kernal
Have tried the following Kernals:
KK #5
Stock HTC Kernal .15
Stock HTC Kernal .17
Have tried the following radios:
2.07.00.07.16
2.15.00.07.28
2.15.00.09.01
2.05.00.06.11
Does anyone have any suggestions on what else i can try?? I am so in love with my phone, but this is hurting my business and must be resolved.
Has anyone even heard of an issue like this? I dont even know what to search for
Thank you so much if you can help.
This could be a hardware.issue if it persists across still these combinations. Just a thought. You might want to un root it then take it to verizon to ruin done diagnostics...
Sent from my ADR6300 using XDA App
Is that something they do on the spot? Or do they have to take my phone away?
Also if it came down to having to have the phone replaced, are there any known ways of ensuring i receive a new unit?
Thank you.
Im really upset over this because i love my phone so much If it were a problem with BT or something else i may just ignore it, but to not be able to receive calls?? LOL
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Have you tried updating the PRL?
AndrewGL said:
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Click to expand...
Click to collapse
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
WoZZeR999 said:
Have you tried updating the PRL?
Click to expand...
Click to collapse
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
rsarno said:
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
Yes
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
Click to expand...
Click to collapse
*228 option 2 this will reprogram and restart your phone.
ramcharger1979 said:
*228 option 2 this will reprogram and restart your phone.
Click to expand...
Click to collapse
Thank you. I did it, and went from 51920 to 52011
I wonder if this will have any affect
Just an update on this, since changing my PRL i have not yet had the issue happen again!!
I only received like 5 calls, but i usually always get it 1/3 typically
Ill update if anything changes, but thanks so much!!
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
rsarno said:
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
Click to expand...
Click to collapse
Un root it first then take it back to stock. Lots of info out there about how to do that. Then take it back to verizon store. Be sure to s-on the phone...
Sent from my ADR6300 using XDA App
Yep thats what its looking like
I downloaded the RUU and flashed it, but there was an error saying "Bad" and abandoned. Any idea where i can find a confirmed copy?
I then tried flashing the earliest backup i had from Recovery, it appears to be from just before i rooted.
Im going to see if i have the issue on this rom.
If i do, i will go S-On and they will see me in the store
what pisses me off most is i cant replicate it to do testing!!
Im sitting here literally calling myself over and over, to see if it connects lol
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
AndrewGL said:
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
Click to expand...
Click to collapse
So you unrooted, flashed 2.2, factory reset, then re-rooted?
Only way to get a new unit is to go in the store and freak out cuz you lost it and you need a phone NOW! They can call asurion for you and get what's called an emergency replacement or something like that. Just tell them you have buisness the next day and it's out of state. But the downside is you will get a Incredible with a SLCD screen and not your original AMOLED. But aleast it's new
Sent from my ADR6300 using XDA App
Okay i fooled a lot and it hasnt happened yet (i have my toes crossed)
Here is what i did:
First, i flashed back to my very first backup right after root. So i went back to stock, but still had root.
Next i did a factory reset, wiped all data
Next i flashed SkyRaider3.3.2, newest radio, and manually reinstalled all apps and settings
so far its been 24hrs and i haven't had the issue!!
going on 4 days without an issue, thanks everyone for the help and advice
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
Click to expand...
Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
Click to expand...
Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
Click to expand...
Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh
The short version is my phone is not working worth a damn. Will not connect to data, even while on my airave. Is dropping calls and just generally being a jerk. Sprint says nothing is wrong with the device and will not replace it, even though I have insurance.
I am currently on Calks v2.9.1 - Kernel is 2.6.35.14-rogue_ET-1.4.1+ and the EL29 Modem.
I have tried to recreate the steps to hard brick my phone but have failed. Can anyone help as I am going out of town tomorrow and really need my phone to reliably work.
Do you have these problems if your running stock
Sent from my SPH-D710 using xda premium
randomrobbi said:
The short version is my phone is not working worth a damn. Will not connect to data, even while on my airave. Is dropping calls and just generally being a jerk. Sprint says nothing is wrong with the device and will not replace it, even though I have insurance.
I am currently on Calks v2.9.1 - Kernel is 2.6.35.14-rogue_ET-1.4.1+ and the EL29 Modem.
I have tried to recreate the steps to hard brick my phone but have failed. Can anyone help as I am going out of town tomorrow and really need my phone to reliably work.
Click to expand...
Click to collapse
from what I understand if you flash ICS/CM9 and then try to flash back--or format, or perhaps anything at all--with a recovery+ICS kernel combo that there is a high chance of brick.
...I'm not so sure that I agree with your plan though...but that's easy for me to say, my phone works 100% and Sprint never gives me any ****.
rgregg504 said:
Do you have these problems if your running stock
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Oops...forgot to add that yes I do. Phone was reset to stock and applied all OTA updates before I went to the Sprint store yesterday. I restored my nandroid because I forgot to save text messages that I needed.
Well if you wanted to go the insurance route they wont deny anything when the phone is at the bottom of a lake... or so you told them where its at and with the battery having been out since the incident... nothing to say about it.
But it shouldn't come to that if its defective. Have you tried returning to stock or stock rooted firmware first to investigate the problem? I mean if youve tried hard bricking id figure you have been there as well?
Flash an ICS rom, flash a kernel repack that has rouge recovery, then use rouge to flash back to a gingerbread rom. That almost guarantees a brick.
blackroseMD1 said:
Flash an ICS rom, flash a kernel repack that has rouge recovery, then use rouge to flash back to a gingerbread rom. That almost guarantees a brick.
Click to expand...
Click to collapse
Do you just mean one of the ICS Leaks and when flashing back to GB should I just flash a stock or would Calks suffice. I just ask because I have it on my SD card already.
Just flash roms for other phones, almost instant brick.
or use the touch based recovery or pull battery when flashing a modem through odin
Isn't purposely bricking your phone to get a replacement considered fraud?
kyouko said:
Isn't purposely bricking your phone to get a replacement considered fraud?
Click to expand...
Click to collapse
Probably, but I guess I could say the same of posts i've seen where they bricked to get a white one.
<.<>.>
Try to find a GSM sgs2 radio and flash it in recovery, that'd do the trick.
randomrobbi said:
Oops...forgot to add that yes I do. Phone was reset to stock and applied all OTA updates before I went to the Sprint store yesterday. I restored my nandroid because I forgot to save text messages that I needed.
Click to expand...
Click to collapse
This sounds fishy. If your phone really cannot connect to data (even while on stock), that is a clear problem. They HAVE to fix it. I would not brick it either... they might be able to figure out that YOU did that.
If they continue to give you grief, contact Samsung support directly.
edufur said:
This sounds fishy. If your phone really cannot connect to data (even while on stock), that is a clear problem. They HAVE to fix it. I would not brick it either... they might be able to figure out that YOU did that.
If they continue to give you grief, contact Samsung support directly.
Click to expand...
Click to collapse
It connects to data, it just drops constantly and shows I have no connection. Of course it doesn't do it when I am standing in the store but that is just my luck with the store in my town.
randomrobbi said:
It connects to data, it just drops constantly and shows I have no connection. Of course it doesn't do it when I am standing in the store but that is just my luck with the store in my town.
Click to expand...
Click to collapse
Get a video of it. Or stay in the store until it happens. Download a big file or something while you are there. This should be pretty easy to replicate if it really is as bad as you say. Also, have you tried a radio update? PRL and profile update? NVRAM reset?
edufur said:
Get a video of it. Or stay in the store until it happens. Download a big file or something while you are there. This should be pretty easy to replicate if it really is as bad as you say. Also, have you tried a radio update? PRL and profile update? NVRAM reset?
Click to expand...
Click to collapse
I did a ##786# reset with my MSL and it still is spotty. I really don't know what the cause is. It started doing it a few days ago and is getting on my last nerve.
I just reset it to complete stock again. Going to go talk to the store manager and see what can be done before I brick it again. It is just getting old.
randomrobbi said:
I did a ##786# reset with my MSL and it still is spotty. I really don't know what the cause is. It started doing it a few days ago and is getting on my last nerve.
I just reset it to complete stock again. Going to go talk to the store manager and see what can be done before I brick it again. It is just getting old.
Click to expand...
Click to collapse
maybe a tower is out in your area. Also, when I am in fringe service areas the weather has a very big impact on signal propagation. Even if it is a clear day but very very humid....though that wouldn't explain your air-rave at all.
EDIT: I just got an idea....upload the 00001.PRL (verizon 3G) and see how it performs (without the air-rave even being plugged in)...if all is well there is something wrong on Sprint's end....
randomrobbi said:
It connects to data, it just drops constantly and shows I have no connection. Of course it doesn't do it when I am standing in the store but that is just my luck with the store in my town.
Click to expand...
Click to collapse
If it doesn't do it at the store, it is unlikely the problem is with the phone hardware.
daneurysm said:
maybe a tower is out in your area. Also, when I am in fringe service areas the weather has a very big impact on signal propagation. Even if it is a clear day but very very humid....though that wouldn't explain your air-rave at all.
Click to expand...
Click to collapse
Yeah, my neighbor has the same phone. Mine dropped and hers did not. I mean I am on Wifi when at home but still doesnt explain it.
It's all very weird.
1. flash this > http://forum.xda-developers.com/showthread.php?t=1544233
2. reboot to recovery and wipe data/factory reset....
3. profit???
Hello all,
Recently, I flashed Calkulin's E4GT 2 rom from his E4GT 3.0 one, and things had been working well for a day until it began to randomly crash and stopped notifying me/receiving any missed called/texts. I flashed back to 3.0, saw the same issues reoccur (calls/texts not coming through); reflashed 3.0 and wiped everything and still to no avail.
Data works perfectly, and I am able to send texts as well as call.
Any advice on what to do?
Try this go to settings, about phone, system updates then update profile and PRL then reboot phone and see if that helps.
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
tylerjames09 said:
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
Click to expand...
Click to collapse
Doesnt what I told em to do, do the same thing?
rbtrucking said:
Try this go to settings, about phone, system updates then update profile and PRL then reboot phone and see if that helps.
Click to expand...
Click to collapse
Thanks; tried this earlier and it didn't seem as if it works, but I pulled the battery out for 10-30 seconds and things seem to have returned to normal...somewhat.
tylerjames09 said:
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
Click to expand...
Click to collapse
I'll do this if things seems to falter again; thanks a lot! ill they inquire about whether I've rooted or not?
rbtrucking said:
Doesnt what I told em to do, do the same thing?
Click to expand...
Click to collapse
sort of, when people come into my store with this issue i usually do an update of the profile but if that doesn't fix it, i do a data refresh....update profile is like a "soft reset" and data refresh is like a "hard reset", both essentially do the same thing just one is more extreme and complete reprograms the phone.
Okay, so I called Spring and asked them to do a data refresh and also updated the PRL and Profile but to no avail.
Any other ideas? Or should I just unroot and go to Sprint and see if they'll be able to help me?
mattneedshelp said:
Thanks; tried this earlier and it didn't seem as if it works, but I pulled the battery out for 10-30 seconds and things seem to have returned to normal...somewhat.
I'll do this if things seems to falter again; thanks a lot! ill they inquire about whether I've rooted or not?
Click to expand...
Click to collapse
they wont ask about rooting or anything like that...it wouldnt make a difference anyway because rooting shouldnt have an affect on your programming codes.
tylerjames09 said:
they wont ask about rooting or anything like that...it wouldnt make a difference anyway because rooting shouldnt have an affect on your programming codes.
Click to expand...
Click to collapse
I would definitely return it back to stock before bringing it into sprint. I had a problem with my phone a couple months back and had to bring it in. First thing they did was check to see if it was rooted.
rbtrucking said:
I would definitely return it back to stock before bringing it into sprint. I had a problem with my phone a couple months back and had to bring it in. First thing they did was check to see if it was rooted.
Click to expand...
Click to collapse
yeah def. don't bring the phone into a sprint store with it rooted haha. I've had a couple of those come in and we turn them right out the door because the phone was tampered with and it wont be fixed.
good point rbtrucking
tylerjames09 said:
yeah def. don't bring the phone into a sprint store with it rooted haha. I've had a couple of those come in and we turn them right out the door because the phone was tampered with and it wont be fixed.
good point rbtrucking
Click to expand...
Click to collapse
Lol I am pretty sure the guy that looked at my phone knew i had rooted it before though because when I odin'd back to stock I did the full wipe and he kept asking me why is there nothing on this phone and lookin at me with a grin I just told em it was acting funny so I thought maybe a factory data reset would fix it.
rbtrucking said:
Lol I am pretty sure the guy that looked at my phone knew i had rooted it before though because when I odin'd back to stock I did the full wipe and he kept asking me why is there nothing on this phone and lookin at me with a grin I just told em it was acting funny so I thought maybe a factory data reset would fix it.
Click to expand...
Click to collapse
yeah but on a side note...sprint can truly work on rooted phones, even with custom ROMS. It is just up the store if they want to or not. So next time you take it in and they say they cant work on rooted phones, its law that they have to...(unless your ROM is the reason for the issue) ha
Results
Thanks to everyone for their help; ended up going to the store today and they ran a diagnostics test and reset everything. They said they had some towers down as well, so that may have added onto the problems.
Once again, thanks to all!
I was flashing between CyanogenMod 10 nightlies and DrewGaren's Jelly Bean roms, wiping data every single time and always doing a clean flash when I noticed on CyanogenMod 10/05 nightly that the GPS wasn't catching any satellites at all. It doesn't seem like it's even trying because the GPS dot doesn't even come up in the notification bar. I tried using GPS Test and it just says 0. Same thing with any other GPS application.
I tried flashing to other roms to see if it changed anything and still no luck. Finally, I flashed all the way back to AT&T stock in ODIN and still no luck!! I'm thinking of just taking it to the AT&T store and see if they can do anything about it, I don't know the warranty situation since I bought it off of Craigslist. Anybody have any ideas?
Please don't go to ATT. We can't really help you since you bought it from a. craigslist and b. all we could do is get you to call warranty department in which case they may charge you since it was not purchased at the att store.
Do you know if the GPS ever worked??
Please go to dialer and type *#0*#. In that menu go to sensor test and make sure everything is working properly.
Go to http://forum.xda-developers.com/showthread.php?t=1767929 for a full list of tests you can do to make sure the phone is actually hardware damaged.
Sent from my SPH-L710 using xda app-developers app
Got it working
Hey, thanks for the help guys. I actually got it working. Flashed stock rom with ODIN and did a factory reset and it just started working out of no where. This was after 0 GPS signal on many different roms for over 24 hours.
No idea what caused it to stop working in the first place maybe some kind of conflict with the Drew Garen Sprint based Jelly Bean rom or maybe something in Cyanogen Mod 10/05 nightly. Perhaps the phone got tired of me flashing so many roms and just needed to rest overnight lol.
If anybody else has an issue with their GPS not catching signal at all flash all the way back to stock and factory reset and hopefully it'll sort the issue out.
Wow, everything you described in your OP is happening to me. I believe this happened to me after flashing DrewGaren's ROM too (4 point something). I tried it out then went back to Wanamlite, my DD, and experienced all that you said. After Wanam I flashed 2 or 3 other ROMs and got the same response... no GPS.
Just in the process of Odin flashing a stock image to see what happens.
Edit: Back to stock, then factory reset. Tried accessing the GPS service menu but that didn't work. Final result is that GPS is not working at all and here is no indication in the status bar. Looks like I'll be off to the Samsung store for service...
I think the Drew Garen Milestone 4.5 has something to do with this. It's based on the Sprint leak and maybe that made our GPS wonky.
Just to let you know, the stock firmware I used was this one.
http://samsung-updates.com/get/648/Samsung_Firmware_SGH-I747_ATT_I747UCALG1_Android_4_0_4.html
Hopefully you can get it sorted out. Just wondering, how do you access the GPS service menu? Cause the code I know doesn't work on AT&T Galaxy S 3 at all so I want to see if the code you tried works on mine. Good luck getting your phone working.
Another reason why you shouldn't use DG roms? Lol
I'm running insomnia leaks with no gps issues. Glad to see the OP got his working again.
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I did the same here is the fix.
Odin rooted stock ROM
Boot up as normal
Then do a factory wipe under settings.
You should be good to go.
Sent from my SGH-I747 using xda premium
beamer786 said:
I think the Drew Garen Milestone 4.5 has something to do with this. It's based on the Sprint leak and maybe that made our GPS wonky.
Just to let you know, the stock firmware I used was this one.
http://samsung-updates.com/get/648/Samsung_Firmware_SGH-I747_ATT_I747UCALG1_Android_4_0_4.html
Hopefully you can get it sorted out. Just wondering, how do you access the GPS service menu? Cause the code I know doesn't work on AT&T Galaxy S 3 at all so I want to see if the code you tried works on mine. Good luck getting your phone working.
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Thanks for the firmware link but I am in Canada with Telus.
As for the GPS Service Menu, I saw some dialer codes for accessing it but they don't seem to work for our model.
It's weird how GPS doesn't show up anywhere on the phone now. Not the status bar or in battery usage stats. I am beginning to wonder if this is a hardware issue more than anything.
I know, it's like the GPS totally disappears from the phone, I thought it has a hardware issue too! I was actually on the phone with Samsung customer support and ended up fixing it while I was on hold.
On my first try I got no results too but when I downloaded the one from samsung-updates, flash via ODIN, and then factory reset the phone from settings that's when I finally got my GPS to work. They have the Telus software up there too if you want to give it a whirl. http://samsung-updates.com/get/2566/Samsung_Firmware_SGH-I747M_TLS_I747MVLALH1_Android_4_0_4.html
But at this point your only recourse might be to get done through Samsung customer support. Let us know what happens.
beamer786 said:
They have the Telus software up there too if you want to give it a whirl. http://samsung-updates.com/get/2566/Samsung_Firmware_SGH-I747M_TLS_I747MVLALH1_Android_4_0_4.html
But at this point your only recourse might be to get done through Samsung customer support. Let us know what happens.
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Thanks, that is the exact firmware I flashed. Just in the process of downloading the I747MVLALE8 version. I know it's older but worth a shot.
I'll update the thread as I go along but am most likely going to the Samsung store in a week or two so there will be a delay in my response.
The disappearing gpshappened to me also. I flashed dg's m 4.5 and thats when I lost gps completely. I did all of the above mentioned in other threads and couldn't get it too come back. At&t replaced it for me. I would advise staying away from sprint leaks I guess.
Sent from my SAMSUNG-SGH-I747 using xda premium
Update:
Got in touch with Samsung. They forwarded me to the warranty repair company located in my neck of the woods (Vancouver, BC).
Company is called Service Absolut, located in Richmond around Westminster Hwy and No. 6 Road. There is another in Montreal for easterners.
Regular warranty service is 3 business days for $0 OR 3 hour express service for $30. This place isn't too far from my office so maybe I'll give the 3-day service a try..... on second thought I think the $30 might be worth it for same day service. :cyclops:
I ran into the same or similar loss of GPS on DG Milestone 4.5 and 5. I was able to regain GPS on a CWM restore back to Milestone 4.
Really think this is a ROM bug that can be fixed in SW. I'm surprised to hear that some have had much tougher luck than I have.
Anybody heard anything from Drew Garen? (I don't have enough posts to comment in the main thread, or I'd be there)
jpyeck said:
I ran into the same or similar loss of GPS on DG Milestone 4.5 and 5. I was able to regain GPS on a CWM restore back to Milestone 4.
Really think this is a ROM bug that can be fixed in SW. I'm surprised to hear that some have had much tougher luck than I have.
Anybody heard anything from Drew Garen? (I don't have enough posts to comment in the main thread, or I'd be there)
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Click to collapse
Yep, this is exactly what happened to me.
I flashed DG's M4.5 and my GPS quit working. Very weird.
I tried 3 other ROMS and no luck. I ended up returning the phone.
Now I really want to flash DG's new ROM but it scares me...ha
Final update:
Took the phone to the service center. Tech looked at the phone and tested but couldn't find anything wrong. He replaced the mainboard and all is now fine. GPS is working well.
Next thing is to check out my new CPU now... I hope it doesn't suck.
Did you factory reset on a stock rom like everyone suggested? I was reading your posts and I didnt see that you did it. Could have saved you $.
That issue used to happen to me all the time in the Infuse 4g.
Sent from my SGH-I747 using xda app-developers app
Jammol said:
Did you factory reset on a stock rom like everyone suggested? I was reading your posts and I didnt see that you did it. Could have saved you $.
That issue used to happen to me all the time in the Infuse 4g.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the tip but I factory resetted the sh*t out of my phone, lol. Our phone (Canadian version) only has 2 official firmware releases for it and I Odin'd them both and performed factory reset on both, multiple times. Guess I missed that little tidbit earlier
I really hope this was just a one time occurrence.
So I ran into this same issue, although it was from flashing Smartguy's ROM and then going back to CM10. It does seem to be caused by using the Sprint leak. I was unable to recover my GPS with the above method of flashing to stock via Odin and doing the factory reset.
I decided to try going back to my Sprint leak via a Nandroid, this brought my GPS back. I then used my CM10 Nandroid again GPS was working perfectly, although I needed to use GPS test to get it working on CM10. Hope this helps others with this issue.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Can't believe you had to go through all of that but glad you got it sorted. The price we pay for tinkering with our phones so much.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app