[Q] Asurion - Droid Incredible Q&A, Help & Troubleshooting

Has anybody filed a claim with Asurion and if so what was the phone they gave you like (new, refurbished, an old one in a box???) haha. I just filed a claim my phone got wet and I will be pissed if I get a refurbished one or something.
Thanks

I did before with my old touch pro, as far ss i know, if your phones been around awhile, u get refurbished. Id bet thats what u get. Good luck. Fyi, asurion ships fast, there pretty good company.
Sent from my Incredible using XDA App

I file a claim and I got a refurbished one one of those that according to the the guy that I talk to he said that if a customer get one and if they dodnt like it and return it that you get...

1107963 said:
I file a claim and I got a refurbished one one of those that according to the the guy that I talk to he said that if a customer get one and if they dodnt like it and return it that you get...
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Not necessarily. I had a droid 1 that I lost and they sent me a refurb that looked like **** and the hinge on the slide was loose as hell. I told them that was unacceptable and they said that the droids weren't being shipped anymore so I had to pick another phone (lesser phones). I told them I wouldn't take anything less that my droid, so eventually getting up high enough got me a droid, and I specifically requested that I got a brand new phone (incredible) because I didn't want to get another crap refurb. Then I was shipped a brand new incredible to replace my droid 1

mmtoman said:
Has anybody filed a claim with Asurion and if so what was the phone they gave you like (new, refurbished, an old one in a box???) haha. I just filed a claim my phone got wet and I will be pissed if I get a refurbished one or something.
Thanks
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Prepare to be pissed, then. It's all but assured that you will receive a refurb. It's like most any other insurance... you get a replacement kind, taking depreciated value into account. State Farm, for instance, isn't going to give you a 2011 Mustang if your 2006 gets totaled.

the screen has a sort of pink color to it when see whites at a low brightness, anyone noticed this with hardware version 2

mmtoman said:
the screen has a sort of pink color to it when see whites at a low brightness, anyone noticed this with hardware version 2
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I'm on my AMOLED Inc (hw version 002) with the brightness all the way down, I've never noticed a pink color :/ odd.
Sent from my Droid Incredible running CM7 RC2.

Related

Warrantly replacement AMOLED and SLCD?

My phone (once again) has a broken external speaker and its basically unusable at any volume. I have a warranty on it through asurion but I was wondering if anyone knows which screen type I'd get back. I have an AMOLED and would really like to keep it that way. If not, are the SLCD screens really that much worse from what I hear?
Thanks
You called arurion and they offered to send you an Incredible? I called them about a month ago and they said the Incredible was discontinued and that they could only offer me a Droid X.
Ive had 2 replacements from them so far. Both were the amoled version.
Goldeneye877 said:
You called arurion and they offered to send you an Incredible? I called them about a month ago and they said the Incredible was discontinued and that they could only offer me a Droid X.
Ive had 2 replacements from them so far. Both were the amoled version.
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I actually haven't even filed a claim. I'm thinking about just dropping the insurance and sticking it out with my Inc. I would hate to get an X over this.
When you got the AMOLED was it recent or before the SLCD versions were announced?
Sent from my HTC Incredible
It was back in February. So if you haven't filed a claim yet, they will end up giving you an X instead of an Inc.

New Inc 2 from asurion

Just got my dinc 2 replaced by asurion and it came 2.2.2!! I'm so stoked, I was almost sure it would come with gb but guess I got lucky
But the box was unsealed so I don't know if it was a refurb or new, everything looked new but I'm not sure if the phones is?
Sent from my Incredible 2 using XDA App
You suck! I just got my asurion replacement yesterday and I was disappointed to find it came installed with 2.3 However I am pretty sure mine is brand new. Guess Ill just have to wait around for root.
bradsinram said:
Just got my dinc 2 replaced by asurion and it came 2.2.2!! I'm so stoked, I was almost sure it would come with gb but guess I got lucky
But the box was unsealed so I don't know if it was a refurb or new, everything looked new but I'm not sure if the phones is?
Sent from my Incredible 2 using XDA App
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If the phone was wrapped in plastic and has the do not remove thing on the screen chances are it's new. The phone I think is still too new to get a refurb but you never know.
I also believe if it's a refurb it will have to say it in the box saying something along the lines of it's "like new"
My GF got one from Asurion on Monday and it was brand new, The box was not sealed, but it had GB on it.
Well it was in the plastic bag and had a film over the screen that just said do not remove
Sent from my Incredible 2 using XDA App
jrizk07 said:
If the phone was wrapped in plastic and has the do not remove thing on the screen chances are it's new.
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I hate to say it but that is not true.
To truly tell if you got a refurb or a new phone, look at the top bar code on the side of the package. If there is a sticker covering it with "CLNR" plus a bunch of other letters, then you got a refurb.
Accord281 said:
I hate to say it but that is not true.
To truly tell if you got a refurb or a new phone, look at the top bar code on the side of the package. If there is a sticker covering it with "CLNR" plus a bunch of other letters, then you got a refurb.
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Click to collapse
Ya there's none of that on there either
Sent from my Incredible 2 using XDA App
Accord281 said:
I hate to say it but that is not true.
To truly tell if you got a refurb or a new phone, look at the top bar code on the side of the package. If there is a sticker covering it with "CLNR" plus a bunch of other letters, then you got a refurb.
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Read the rest of my post. Not saying it was matter of fact, but most likely.
Also like with the barcode, they have to tell you if it's a refurb. It will be marked refurbished somewhere.
jrizk07 said:
Read the rest of my post. Not saying it was matter of fact, but most likely.
Also like with the barcode, they have to tell you if it's a refurb. It will be marked refurbished somewhere.
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I wasn't trying to be mean sorry if it came off that way. Mine only had the sticker on the box but the phone looked brand new and was in the plastic with the do not remove screen protector. Makes me wonder if they didn't just take new ones and add the sticker.
Sent from my Incredible 2 using XDA App
Accord281 said:
I wasn't trying to be mean sorry if it came off that way. Mine only had the sticker on the box but the phone looked brand new and was in the plastic with the do not remove screen protector. Makes me wonder if they didn't just take new ones and add the sticker.
Sent from my Incredible 2 using XDA App
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Same here. My manual and charger were also in the bags, rubber band around the usb cord, etc. And had the CLNR.... sticker on it. Mine shipped with 2.3.3
Sent from my finally CM7'd Dinc 2
Careful. Those verizon updates have a way of installing themselves without asking.
Sent from my ADR6350 using Tapatalk
Haven't activated, I'm gonna trade for a thunderbolt. And thanks
Sent from my Incredible 2 using XDA App
Originally Posted by jrizk07
Read the rest of my post. Not saying it was matter of fact, but most likely.
Also like with the barcode, they have to tell you if it's a refurb. It will be marked refurbished somewhere.
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Click to collapse
Mine only had the sticker on the box but the phone looked brand new and was in the plastic with the do not remove screen protector. Makes me wonder if they didn't just take new ones and add the sticker.
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They might do that to identify replacements for warranty purposes, since replacements only carry the warranty duration of the phone they replaced.
Mine was the same way - in a retail box with all the films on the screen and camera lens. It included the battery, back, sd card, sim and the charger and cable were both sealed in their plastic bags. The box did have the CLNR sticker, but in every possible way, it appeared to be brand new. Still hadn't been upgraded to 2.3 either.
My wife got a real replacement, just the phone, back and sim in the little replacement pouch and it came with 2.3. We actually have a replacement for that on the way, since it suffers from a constant impromptu rebooting problem. I'm hoping she gets one still with 2.2 this time
ChrisDDD said:
They might do that to identify replacements for warranty purposes, since replacements only carry the warranty duration of the phone they replaced.
Mine was the same way - in a retail box with all the films on the screen and camera lens. It included the battery, back, sd card, sim and the charger and cable were both sealed in their plastic bags. The box did have the CLNR sticker, but in every possible way, it appeared to be brand new. Still hadn't been upgraded to 2.3 either.
My wife got a real replacement, just the phone, back and sim in the little replacement pouch and it came with 2.3. We actually have a replacement for that on the way, since it suffers from a constant impromptu rebooting problem. I'm hoping she gets one still with 2.2 this time
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inc2 will NEVER come with froyo again. we've had TWO, not one TWO gingerbread updates, I hate to be the ass hole saying it to ya but don't get ur hopes up.. also I know there is a code you can enter into the phone and itll tell u if it is a refurb or not.. wish i could remember them
EDIT: to tell if phone is a refurb.. enter ##PST# hit sent, hit view mode, display and in there it was say refurbishment status, and if it says no then no, and yes, then yes.
andybones said:
inc2 will NEVER come with froyo again. we've had TWO, not one TWO gingerbread updates, I hate to be the ass hole saying it to ya but don't get ur hopes up..
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Yea, I don't have my hopes up, I'll be happy if it comes with 2.2, but it's not a big deal. My wife barely uses more than e-mail and some light web browsing, so the advantages of root are totally lost on her.
andybones said:
EDIT: to tell if phone is a refurb.. enter ##PST# hit sent, hit view mode, display and in there it was say refurbishment status, and if it says no then no, and yes, then yes.
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Click to collapse
Cool, thanks for the info. I checked mine and as I suspected, it's not a referb. Says "No" under refurbishment status. It does bug me a bit that the referb my wife received was clearly defective, as it's been plagued by the constant reboot issue from the minute we activated it. Obviously it was returned for that exact reason and they probably did little more than a factory reset and shipped it back out. Oh well, at least it's almost trivially easy to get them to send another.
andybones said:
inc2 will NEVER come with froyo again. we've had TWO, not one TWO gingerbread updates, I hate to be the ass hole saying it to ya but don't get ur hopes up.. also I know there is a code you can enter into the phone and itll tell u if it is a refurb or not.. wish i could remember them
Click to expand...
Click to collapse
Then how'd I just get one froyo yesterday? Do you have any more info on that code?

Warranty?

I know that if you root it'll void your warranty, and today I dropped my phone and the faceplate shifted to the left, does anyone know if I can take it to Costco even on S-Off to get it replaced, or anyone know how to shift it back?
Sent from my Incredible 2 using XDA Premium App
I seriously doubt the folks running the phone booth at Costco even know how to tell if a phone is S-OFF or not (or get paid enough to care). Flash back to stock and go return it.
If you just flash back to stock then they will never know.
Rooting won't take away your warranty. Verizon doesn't check to see if you rooted (if you exchange over the phone). Severe physical damage is the only thing that will take away your warranty. Good luck getting a replacement that works though. Extremely poor quality control in the refurbished phones. Dust, scratches, blown speakers, etc. I swear verizon just ships the defective ones right back out.
Sent from my ADR6350 using Tapatalk
kingsway8605 said:
Rooting won't take away your warranty. Verizon doesn't check to see if you rooted (if you exchange over the phone). Severe physical damage is the only thing that will take away your warranty. Good luck getting a replacement that works though. Extremely poor quality control in the refurbished phones. Dust, scratches, blown speakers, etc. I swear verizon just ships the defective ones right back out.
Sent from my ADR6350 using Tapatalk
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I wouldn't go as far as to say that. I've had numerous replacements. Never have had any problems with Verizon or Asurion.
Sent from my Locked Down Droid Incredible 2
Mr Lime v2 said:
I wouldn't go as far as to say that. I've had numerous replacements. Never have had any problems with Verizon or Asurion.
Sent from my Locked Down Droid Incredible 2
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you must elaborate further otherwise we are only to see that you are contradicting your statement. As I do agree you can get good refurbs. The part when you say "I've had numerous replacements. Never have had any problems with Verizon or Asurion." If you've had numerous replacements, then the refurbs can't be all so great, UNLESS of coarse you are talking about a number of different phone in which you had to get refurbs for.
Alright thanks for your help, I'll be flashing stock on this and hoping I'll get a Froyo
Sent from my Incredible 2 using XDA Premium App
Alright! So I just came back from Costco, I got my phone exchanged for a brand new Inc2, and sadly it's S-ON 2.3.3 :/ Kind of wishing I never exchanged it, but one without a banged up faceplate is nice. Waiting for AlphaRev to get S-OFF *fingers crossed*
pinakaeus said:
Alright! So I just came back from Costco, I got my phone exchanged for a brand new Inc2, and sadly it's S-ON 2.3.3 :/ Kind of wishing I never exchanged it, but one without a banged up faceplate is nice. Waiting for AlphaRev to get S-OFF *fingers crossed*
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xtc clip.. worth it
How much is a single use one/cheapest one? I don't have much so do you know if any phone unlocking places in SoCal use it/anyone in SoCal (San Bernadino/Los Angeles County)?
andybones said:
you must elaborate further otherwise we are only to see that you are contradicting your statement. As I do agree you can get good refurbs. The part when you say "I've had numerous replacements. Never have had any problems with Verizon or Asurion." If you've had numerous replacements, then the refurbs can't be all so great, UNLESS of coarse you are talking about a number of different phone in which you had to get refurbs for.
Click to expand...
Click to collapse
I see what you're saying. My first Incredible 1 we took back to Verizon because Costco was cheaper. Then I got one from Costco brand new that after 5 or so months had some software glitch that Verizon sent me a replacement for. That one was refurbished. That one worked better than all of my other phones I had. Then I dropped it and shattered the screen to smitherines. My new Incredible 2 is the refurbished replacement for that broken one. So, like I said, I haven't had any quality control issues from either company. Maybe I'm just lucky but I'm a happy camper.
Sent from my Incredible 2 using Tapatalk
Mr Lime v2 said:
I see what you're saying. My first Incredible 1 we took back to Verizon because Costco was cheaper. Then I got one from Costco brand new that after 5 or so months had some software glitch that Verizon sent me a replacement for. That one was refurbished. That one worked better than all of my other phones I had. Then I dropped it and shattered the screen to smitherines. My new Incredible 2 is the refurbished replacement for that broken one. So, like I said, I haven't had any quality control issues from either company. Maybe I'm just lucky but I'm a happy camper.
Sent from my Incredible 2 using Tapatalk
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Click to collapse
Good stuff, Lime.
Mr. Lime. da-diggidy dope name
andybones said:
Good stuff, Lime.
Mr. Lime. da-diggidy dope name
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Click to collapse
Hahahahaha thank ya much sir.
Sent from my Incredible 2 using Tapatalk

Epic 4G Return

Trying to return my Epic 4G touch (LOS getting on my damn nerves!) and it's been 15-days since I've activated so Sprint is giving me a hard time about returning it. I do recall when I purchased it online and when I received it, it contained a letter stating I had 30-days to return it. Might have been a mistake on their part, but I'm trying to located that letter. Anyone else have that letter by chance??
It has been a, documented issue with the phone. Sprint makes their money on their network, not their phone. Go to the store you bought it, just be friendly and talk to the manager, they shouldn't make an issue out of a swap. If they don't approve the return, call tech support and speak to someone in the retention department. With a complete service cancel sprint will give you a hard time.
Sent from my SPH-D710 using Tapatalk
I am also getting the same bull**** runaround.
When I upgraded, the guy in the store didn't say anything about 14 days.
Thinking about taking this up with American Express and letting them deal with Sprint.
Ecliptical said:
Trying to return my Epic 4G touch (LOS getting on my damn nerves!) and it's been 15-days since I've activated so Sprint is giving me a hard time about returning it. I do recall when I purchased it online and when I received it, it contained a letter stating I had 30-days to return it. Might have been a mistake on their part, but I'm trying to located that letter. Anyone else have that letter by chance??
Click to expand...
Click to collapse
Yup, my letter said 30 days as well, unfortunately I don't have it anymore, hopefully someone else on here can help you out!
Are u trying to exchange or return it?
Sent From My Evo Killer!!!
musclehead84 said:
Are u trying to exchange or return it?
Sent From My Evo Killer!!!
Click to expand...
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Looks like he's trying to return it...guess he has no faith a new phone would solve the LOS issues...
Good luck but I don't expect them to budge. The return policy changed to 14 days the same day this phone came out.
ScientificOne said:
Looks like he's trying to return it...guess he has no faith a new phone would solve the LOS issues...
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Click to collapse
350 is a lot if they dont fix it and demand bill payment with no service. Some also have 250 deposits.
Sent from my SPH-D710 using XDA App
datajosh said:
Good luck but I don't expect them to budge. The return policy changed to 14 days the same day this phone came out.
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Not sure how they can argue when they ship the phone with a letter stating you have 30 days to return it. I know I received it, and apparently others have as well...
new policies went into effect in September....14 days....shooting themselves in the foot. So don't buy phones the 1st month of launch let issues be found and addressed.
QWIKSTRIKE said:
new policies went into effect in September....14 days....shooting themselves in the foot. So don't buy phones the 1st month of launch let issues be found and addressed.
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LOL...excuse us for thinking Sprint did an adequate job with QA/QC of the phones before they sell them.
ScientificOne said:
LOL...excuse us for thinking Sprint did an adequate job with QA/QC of the phones before they sell them.
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Has gotten better, in the QA/QC department, but in the past they have screwed me enough to know to wait at least a month. Even when I waited over a month for issues to show up in the EVO 3D I still fell into that signal trap, and ditched that phone for a Photon. I was hoping to sell the Photon for the Epic but was a day over 30 days.
I bought from sams club in release day, and they told me 14 days to return, and 30 days to exchange for another Sprint phone
Sent from my Samsung Galaxy S2
ravizzle said:
I bought from sams club in release day, and they told me 14 days to return, and 30 days to exchange for another Sprint phone
Sent from my Samsung Galaxy S2
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Ive yet to hear about 30 days to exchange for another sprint phone. Where is that stated exactly?
Sent from my SPH-D710 using XDA App
LetsTalk.com also told me I had 30 days for an exchange. It is their policy. 14 days is if you want to cancel service. I think each retailer can have their own policy when it comes to exchanges, guess Sprint only gives you 14 days for a return or an exchange.
How did it go op? Just curious if u got it returned. I'd be calling Sprint everyday. If your paper says 30 days I can't see hiw they can deny u your 30 days.
Sent From My Evo Killer!!!
Moto Photon
I'm wanting to trade my Motorola Photon 4g for a Samsung Epic Touch. Anyone interested? I've had it just over a month and have had it in a case from day one. The screen is flawless and looks brand new! I have the box, orig charger, etc. PM me if interested.
If LOS is pissing you off, get the deodex ROM and flash stock without CWM. Hasn't given me any trouble.
If you still want to return it, say you are missing important phone calls and it is crucial for your work or family issues. They can't give you a hard time over a defect.
Sent from my Galaxy S II
byersbw said:
I'm wanting to trade my Motorola Photon 4g for a Samsung Epic Touch. Anyone interested? I've had it just over a month and have had it in a case from day one. The screen is flawless and looks brand new! I have the box, orig charger, etc. PM me if interested.
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Click to collapse
Just putting my two cents in I have both bought my photon and got a launch device for working at sprint of a gs2 andI must say I like my photon a lot better than my gs2 I thinkI am switching back today. Thre radio sucks in this phone slow and I always get errors web browsing where it just stops working, phone locks up and becomes un responsive quite often, and oh did I mention the radio blows. The screen has that bad yellowish tint on low brightness which I use a lot in white screens, and the battery life is no where near what I get on my photon. Just my two cents though.
Sent from one of my many iphone killers!
abrcrmdl23 said:
Just putting my two cents in I have both bought my photon and got a launch device for working at sprint of a gs2 andI must say I like my photon a lot better than my gs2 I thinkI am switching back today. Thre radio sucks in this phone slow and I always get errors web browsing where it just stops working, phone locks up and becomes un responsive quite often, and oh did I mention the radio blows. The screen has that bad yellowish tint on low brightness which I use a lot in white screens, and the battery life is no where near what I get on my photon. Just my two cents though.
Sent from one of my many iphone killers!
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Click to collapse
Hmmm, never get errors while browsing on the SGS2 and the haven't had the phone lock up on me either. Either something wrong with your phone or some apps that are not playing nice as your problem seems pretty isolated.

New Vs Refurbished replacement phone?

How do I know if the phone that is sent from T-mobile as a replacement phone for a defective one is Refurbished or NEW one ?
I have been told that it is more likely a refurbished device but there is a possibility that they send new ones sometimes !
I just don't think it's fair to receive a refurbished replacement for an only 1 month old "defective " one !
Hey Denver Guy...I believe there is sticker under battery that will say its a refurbished device. But usually its up in the air what you recive from them
denverguy said:
How do I know if the phone that is sent from T-mobile as a replacement phone for a defective one is Refurbished or NEW one ?
I have been told that it is more likely a refurbished device but there is a possibility that they send new ones sometimes !
I just don't think it's fair to receive a refurbished replacement for an only 1 month old "defective " one !
Click to expand...
Click to collapse
Refurbished is a very broad word. You can send a phone in cause a button is loose and once fixed it will now be labeled as a refurb. Out of all of the Refurbished phones i have received in the past none looked less than new. Even when my sister received a refurbed Mytouch 3g nearly a year later...it still looked brand new with zero issues. Its not something I would worry too much about if you have to send your phone in to get a replacement. You can however try and ask them to just give you a new one out of the box as well for exchange.
Edit:
Just my input and I know it doesnt answer your question. But like mentioned slightly , if it is within the first 30 days I am 99% sure you can just ask for a new one.
audi_on_u said:
Hey Denver Guy...I believe there is sticker under battery that will say its a refurbished device. But usually its up in the air what you recive from them
Click to expand...
Click to collapse
Does the android version whether it's updated to 2.3.6 or not give a clue at all ?
should it come in its original box if it's new ?
tri4life said:
Refurbished is a very broad word. You can send a phone in cause a button is loose and once fixed it will now be labeled as a refurb. Out of all of the Refurbished phones i have received in the past none looked less than new. Even when my sister received a refurbed Mytouch 3g nearly a year later...it still looked brand new with zero issues. Its not something I would worry too much about if you have to send your phone in to get a replacement. You can however try and ask them to just give you a new one out of the box as well for exchange.
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I already asked them to send me a new one ,but they refused to guarantee anything
denverguy said:
I already asked them to send me a new one ,but they refused to guarantee anything
Click to expand...
Click to collapse
Oh did you call support yourself or take it in a store?
tri4life said:
Oh did you call support yourself or take it in a store?
Click to expand...
Click to collapse
I did call customer service,because I am already out of the 14 days remorse period ,so going to the store won't be of help ,they would show me ugly faces if I did !
i just got a replacement, and the one that they sent me has the screen protector from when u first buy the phone.... so i guess the way to differenciate is the screen protector when u get it out the box... if it has the one from when u first bought the phone, its new... if u have a new one with nothing on it.... im guessing thats a refurb....
Radsolutionz said:
i just got a replacement, and the one that they sent me has the screen protector from when u first buy the phone.... so i guess the way to differenciate is the screen protector when u get it out the box... if it has the one from when u first bought the phone, its new... if u have a new one with nothing on it.... im guessing thats a refurb....
Click to expand...
Click to collapse
My last two phones I had to send in, the ones that came back had the default screen protector on them. I doubt either were brand new.
Radsolutionz said:
i just got a replacement, and the one that they sent me has the screen protector from when u first buy the phone.... so i guess the way to differenciate is the screen protector when u get it out the box... if it has the one from when u first bought the phone, its new... if u have a new one with nothing on it.... im guessing thats a refurb....
Click to expand...
Click to collapse
you mean the one that shows labels ?
did you get the replacement today ?
when did you first purchase the phone ?
tri4life said:
My last two phones I had to send in, the ones that came back had the default screen protector on them. I doubt either were brand new.
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Click to collapse
your last 2 phones were samsung galaxy s2 as well ?
why you doubt they were Brand new ?
The replacements are usually refurbs that come in plain white boxes. You'll never get one in a retail box from replacement unless arrangements were made prior.
GideonX said:
The replacements are usually refurbs that come in plain white boxes. You'll never get one in a retail box from replacement unless arrangements were made prior.
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Click to collapse
SO there is no doubt that the replacement phone is Refurbished,since they didn't guarantee that they will send a new one ?
denverguy said:
SO there is no doubt that the replacement phone is Refurbished,since they didn't guarantee that they will send a new one ?
Click to expand...
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Yup, expect a refurb in the mail.
denverguy said:
SO there is no doubt that the replacement phone is Refurbished,since they didn't guarantee that they will send a new one ?
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Click to collapse
I would say 98% of the time you would get a refurb unless they out of stock on refurb.
denverguy said:
your last 2 phones were samsung galaxy s2 as well ?
why you doubt they were Brand new ?
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Click to collapse
My last ones were a mytouch 3g slide and mytouch 4g. When I got my s2 replaced it was just an instore exchange so that one doesnt count since I got a whole new box.
I doubt it because I was told specifically that they were refurbished. If they were new, it would prob be easier for them to have you go to a store and do an exchange.
I just got my warranty replacement sgs2 today from T-mobile it came in the white box but has default screen protector. I bought my sgs2 in the beginning of Dec"for the guy who asked". It looks flawless and smells new"lol", but I'de say its refurbished, because it didn't come in the sealed box. I made a big stink about receiving a refurbished phone when I called it in, but like the other fellow said they would not guarantee a new phone, but did agree its not fair to buy a new phone and receive a refurbished phone back."but still wouldn't guarantee" anything."bull crap"
There are no labels that say it is a refurb so makes me "kinda" wonder. Because att refurb phones are labeled behind the batt.
But any ways 2 more things. A lil Off Topic so sorry stop reading if that bothers you ,but I think its cool..
Originally I bought 2 HD2's at wall mart for 49.95 each "Best DEV Phone EVER" and got two 100 gift cards for the phones."Nice" 9 months later my HD2 reboots its self all the time outta nowhere, so T mobile says sorry heres a g2x cause htc doesn't make hd2's anymore."sweet I love the phone" so I think that was pretty cool. It was a refurb though. works perfect. Woulda rather had the HD2 in both cases though.
Now my wife broke her screen and we did a insurance claim for 120 and they sent her a brand new htc HD7 with the Mango update on it, sealed in the box. neat phone but no android for it so I don't like it lol.
I just thought I would share some of my phone replacement exp's with you guys.
edit: it just came with 2.3.5 and uvkid
tdizzle404 said:
I just got my warranty replacement sgs2 today from T-mobile it came in the white box but has default screen protector. I bought my sgs2 in the beginning of Dec"for the guy who asked". It looks flawless and smells new"lol", but I'de say its refurbished, because it didn't come in the sealed box. I made a big stink about receiving a refurbished phone when I called it in, but like the other fellow said they would not guarantee a new phone, but did agree its not fair to buy a new phone and receive a refurbished phone back."but still wouldn't guarantee" anything."bull crap"
There are no labels that say it is a refurb so makes me "kinda" wonder. Because att refurb phones are labeled behind the batt.
But any ways 2 more things. A lil Off Topic so sorry stop reading if that bothers you ,but I think its cool..
Originally I bought 2 HD2's at wall mart for 49.95 each "Best DEV Phone EVER" and got two 100 gift cards for the phones."Nice" 9 months later my HD2 reboots its self all the time outta nowhere, so T mobile says sorry heres a g2x cause htc doesn't make hd2's anymore."sweet I love the phone" so I think that was pretty cool. It was a refurb though. works perfect. Woulda rather had the HD2 in both cases though.
Now my wife broke her screen and we did a insurance claim for 120 and they sent her a brand new htc HD2 with Mango update on it, sealed in the box. neat phone but no android for it so I don't like it lol.
I just thought I would share some of my phone replacement exp's with you guys.
edit: it just came with 2.3.5 and uvkid
Click to expand...
Click to collapse
so do you think that the new replacement phone should come sealed in its original box ?
Does the replacement phone sgs2 which came with the default screen protector have a blue sticker inside ?
tdizzle404 said:
I just got my warranty replacement sgs2 today from T-mobile it came in the white box but has default screen protector. I bought my sgs2 in the beginning of Dec"for the guy who asked". It looks flawless and smells new"lol", but I'de say its refurbished, because it didn't come in the sealed box. I made a big stink about receiving a refurbished phone when I called it in, but like the other fellow said they would not guarantee a new phone, but did agree its not fair to buy a new phone and receive a refurbished phone back."but still wouldn't guarantee" anything."bull crap"
There are no labels that say it is a refurb so makes me "kinda" wonder. Because att refurb phones are labeled behind the batt.
But any ways 2 more things. A lil Off Topic so sorry stop reading if that bothers you ,but I think its cool..
Originally I bought 2 HD2's at wall mart for 49.95 each "Best DEV Phone EVER" and got two 100 gift cards for the phones."Nice" 9 months later my HD2 reboots its self all the time outta nowhere, so T mobile says sorry heres a g2x cause htc doesn't make hd2's anymore."sweet I love the phone" so I think that was pretty cool. It was a refurb though. works perfect. Woulda rather had the HD2 in both cases though.
Now my wife broke her screen and we did a insurance claim for 120 and they sent her a brand new htc HD2 with Mango update on it, sealed in the box. neat phone but no android for it so I don't like it lol.
I just thought I would share some of my phone replacement exp's with you guys.
edit: it just came with 2.3.5 and uvkid
Click to expand...
Click to collapse
HD2 with mango ? wut
or are you talking about a HD7
JaY iZz BaKk said:
HD2 with mango ? wut
or are you talking about a HD7
Click to expand...
Click to collapse
Thinking same exact thing.
Sent from my SGH-T989 using xda premium

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