Does Flashing a Rom Make You Unable to Use Your Insurance?
Even if the Flash isn't what broke it? I dropped my phone and I wanna know if I need to Flash it to the stock or not before I send it back to them.
I'm pretty sure you could purposely smash your phone with a baseball bat and still qualify for insurance.
illogic6 said:
I'm pretty sure you could purposely smash your phone with a baseball bat and still qualify for insurance.
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You are correct.
You can go in to the store and say "I don't have a phone anymore, I lost it" and pay $100 to get another one. I think they would have a hard time justifying any limitations when you can (for example) claim insurance on a phone that's at the bottom of a river..
Rooting voids your warranty. Nothing voids your insurance.. except maybe getting caught committing fraud, but if you get caught committing phone insurance fraud then you don't deserve a phone anyway..
Alright I'm curious is there any method of rooting that doesn't involve you plugging your phone into your PC? The reason I'm asking is the charging/data port on my phone is screwed up and it doesn't work at all. So am I S.O.L. or is there a way to root that doesn't involve hooking it to my PC?
you can unroot without pc, but you need a pc to root.
No exceptions
....well that sucks....
Why don't you get your phone replaced if its broken, why would you keep a phone with a charge port that doesn't work?....confused
You mean other then the fact that I don't have $400 to shell out on a new phone right now?
StormMcCloud said:
You mean other then the fact that I don't have $400 to shell out on a new phone right now?
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Don't they come with 1-year manufacturer's warranty?
Yes, against defects. If it's physical abuse, not so much. Even then, it won't be $400. Take it to a Sprint store and they'll charge you $35, as mentioned under their new repair ToS. The only time you need to go through Asurion insurance now is if there's water damage or it's stolen.
My usb port broke on my Evo. I have insurance, so it didn't cost me anything. It's a common issue with the phone apparently & doesn't fall under user damage. Without insurance it'll probably cost you $35 at a Sprint store.
Sent from my badass HTC Supersonic (Evo 4g) using XDA Premium App
Unless its stolen
Ok, I must've hit home on that one
I recently had a fire in my room recently and in protecting my phone from the fire and my buddies laptop i kind of had to throw my phone out of the way to save the laptop. This cause my sd card slot to break, now i need to take it in but i have CM7 and know sprint is gonna probably charge me to replace the phone even though i have the Equipment Protection Plan. Is there any possible way to flash Sprint Stock and turn s-on?
No need to unroot, and no need to take it to sprint. This is an insurance claim, not anything with sprint. You threw the phone, causing physical damage. Call Asurion and you will have to pay the 100 dollar deductible to get a replacement. And they dont care if its rooted or not.
and know sprint is gonna probably charge me to replace the phone even though i have the Equipment Protection Plan.
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Sprint doesnt deal with the ERP, that's through Asurion.
Actually i have the Total Equipment Protection plan is that still done that Asurion?
Total Equipment Protection still goes through asurion for insurance claims. And I'm fairly sure that what happened to your phone qualifies as something that requires an insurance claim.
So I heard you can possibly get the Evo 3D as a replacement and I was considering doing this if that was the case. My phone isn't broken per say or lost/stolen so I had some questions regarding making a claim.
My phone does have some slight physical damage but it's not too bad but I've had it for a little over a year and a $100 to get the Evo 3D for the next year until my contract is up and ready for an upgrade would be pretty nice I think. With that said here are my questions.
1. If I make the claim and say my screen is completely broken/shattered, will they make me send the phone back to them? Or would I be able to use this as a backup phone?
2. If I report it lost/stolen again would I be able to use it again as a backup or do they block this phone from ever being used on Sprint?
Just trying to figure out if it's worth spending the $100 when I don't necessarily need a new phone....It would just be nice to have a brand new Evo 3D for the next year though. With the possibility of having my old Evo sitting around in case I ever need it if that's possible.
Thoughts?
If you report it lost or stolen that would be considered insurance fraud
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evo4gnoob said:
If you report it lost or stolen that would be considered insurance fraud
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Hmm I certainly don't want that then. What if I claim the screen no longer turns on or just doesn't boot because I dropped it? Still insurance fraud? And if not could I possibly use it as a backup phone?
Sniggity said:
Hmm I certainly don't want that then. What if I claim the screen no longer turns on or just doesn't boot because I dropped it? Still insurance fraud? And if not could I possibly use it as a backup phone?
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Technically, lying to the insurance company or filing a false claim is insurance fraud, regardless of the reasoning.
You have to send the phone into them unless it is lost or stolen. If you report it lost or stolen then the ESN is blacklisted and you won't be able to activate it again. There's really no way to do what you're trying to do without committing insurance fraud. You may be able to sell your Evo and buy a used Evo 3D for not much more, I don't really know the asking price for either phone used.
Supersonic Evo 4G | MIUI | Tapatalk
If I recall someone is selling a 3vo for 250 in the marketplace rooted and s-off if you want to check that out
Sent from my PC36100 using XDA App
Insurance fraud doesn't help anybody. Sell ur Evo and buy a 3d if that's what u want. Check out the going prices for each and determine if you can afford the difference. If not stick with what you have. Man up
Support TrevE! Fuh Q CIQ!
I've heard some folks talk about Samsung warranty service. What are the stipulations of doing it through them vs a Sprint corporate store? Also, do you get a new phone through Samsung, or do they send you a refurb?
I am in a process of doing the same thing but I called sprint and they said it's still under warranty from Samsung so they will check it out. This guy did it check
http://forum.xda-developers.com/showthread.php?p=24986685
Sent from my PC36100 using Tapatalk 2 Beta-6
When I got my E4GT replaced they gave me refurb
Sent from my SPH-D710 using XDA
I sent my phone into samsung after sprint told me they couldn't do anything because it was rooted (morons). Anywho, they shoot you a ups label, print it, ship it out with 3 sides having the ticket number on it. They give you a link in an email so you can track the progress through repair, haven't gotten my phone back yet, but from what the ticket updates say, it seems like they are just repairing my phone i sent in. If that changes, i'll let you know.
what was wrong with your phone?
Ask for a white one, most likely it will be brand new
Sent from my SPH-D710 using XDA
Sprint cs Rep told me to get TEP Insurance and take it to sprint store they don't care when u get it they just look at u have it or not. I am getting my replacement in 3 days.
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You will more than likely get a refurbished unit.
brennam7 said:
I sent my phone into samsung after sprint told me they couldn't do anything because it was rooted (morons). Anywho, they shoot you a ups label, print it, ship it out with 3 sides having the ticket number on it. They give you a link in an email so you can track the progress through repair, haven't gotten my phone back yet, but from what the ticket updates say, it seems like they are just repairing my phone i sent in. If that changes, i'll let you know.
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Thats company policy (moron).
digweed4me said:
Sprint cs Rep told me to get TEP Insurance and take it to sprint store they don't care when u get it they just look at u have it or not. I am getting my replacement in 3 days.
Sent from my PC36100 using Tapatalk 2 Beta-6
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Don't listen to this kid. They do know when your insurance was added, and they do care. He is suggesting you commit insurance fraud.
If the Sprint rep told you to jump off a bridge would you do that?
TonyTurboII said:
You will more than likely get a refurbished unit.
Thats company policy (moron).
Don't listen to this kid. They do know when your insurance was added, and they do care. He is suggesting you commit insurance fraud.
If the Sprint rep told you to jump off a bridge would you do that?
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Company policy is to work on rooted devices unless it is a software issue and you are on a custom rom then you need to go back to a stock rom. TEP and asurion are NOT real insurance and insurance laws don't apply to them, it would be just plain fraud, which would be hard to prove since fraud means you did something with the intention to get something more for free by intentionally doing something to get it, ie smashing your phone or microwaving it to get an upgraded device and not a replacement for a malfunctioning/broken device. I work in property insurance and even certain things that are blatantly done to be able to up the value of the claim in the policy holders favor isn't considered fraud. Either way Asurion and TEP are not insurance, insurance law doesn't apply to them which is why they are called device/equipment protection and not device/equipment insurance. In my state (FL) they aren't allowed to use the word insurance in their advertisement or paperwork because the law says they aren't an insurance company are not governed in the same way as insurance companies and never will be because they are a monopoly and there is no competition in prices you have the choice of asurion or nothing and it is contracted through the carrier and not chosen by the customer with a choice to shop for a competitive premium/deductible
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-EViL-KoNCEPTz- said:
Company policy is to work on rooted devices unless it is a software issue and you are on a custom rom then you need to go back to a stock rom. TEP and asurion are NOT real insurance and insurance laws don't apply to them, it would be just plain fraud, which would be hard to prove since fraud means you did something with the intention to get something more for free by intentionally doing something to get it, ie smashing your phone or microwaving it to get an upgraded device and not a replacement for a malfunctioning/broken device. I work in property insurance and even certain things that are blatantly done to be able to up the value of the claim in the policy holders favor isn't considered fraud. Either way Asurion and TEP are not insurance, insurance law doesn't apply to them which is why they are called device/equipment protection and not device/equipment insurance. In my state (FL) they aren't allowed to use the word insurance in their advertisement or paperwork because the law says they aren't an insurance company are not governed in the same way as insurance companies and never will be because they are a monopoly and there is no competition in prices you have the choice of asurion or nothing and it is contracted through the carrier and not chosen by the customer with a choice to shop for a competitive premium/deductible
Sent from my SPH-D710 using xda premium
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Idaho is Similar in calling it the protection plan. But when all is said and done pay for the protection plan is mainly a guarantee that one way or another that we will have a solution for you. Yeah you can go through Samsung but you can run the risk of getting your "Broken" phone back after waiting for 6-8 weeks, with no solution. Usually paying the 35 and doing an store replacement will be easier on the pocket book as well as alot faster 2-5 days at the most. This will also allow you to add the TEP if you want.
zuluturtle said:
Idaho is Similar in calling it the protection plan. But when all is said and done pay for the protection plan is mainly a guarantee that one way or another that we will have a solution for you. Yeah you can go through Samsung but you can run the risk of getting your "Broken" phone back after waiting for 6-8 weeks, with no solution. Usually paying the 35 and doing an store replacement will be easier on the pocket book as well as alot faster 2-5 days at the most. This will also allow you to add the TEP if you want.
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The worst part of asurion is they have no QC on what type of refurbs they send out, most of the time you get some kind of crap phone with more problems and aesthetic damage than the one you're having replaced. This is one reason why I don't have asurion or TEP. The other being that all my electronics are covered under my homeowners policy and any portable electronics (cell phones, laptops, PSP, gameboy, mp3 players etc) are covered in and out of the house from loss, theft or damage. I pay nothing extra on my premium and my deductible is $50 per device. If anything happens to my device (no matter what or what kind of device) instead of paying asurion or sprint my money up front, I file a claim with my insurance company, and 3 days later I get a check for the full MSRP of the device less $50. So if my phone is $600 off contract I would get a check for $550 which I can do whatever I want with. I could add my $50 to it and buy a brand new phone or I could cash the check buy a used device and pocket the difference. What makes it even nicer is my insurance payment are direct deposited to my bank account so i don't have to wait for a check to clear, and I get my funds in 12-72 hours depending on the time/day I filed my claim.
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-EViL-KoNCEPTz- said:
Company policy is to work on rooted devices unless it is a software issue and you are on a custom rom then you need to go back to a stock rom.
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Service is refused if the device is not running the correct software, short of a failed charging port.
TonyTurboII said:
Service is refused if the device is not running the correct software, short of a failed charging port.
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Not for both of mine that have been replaced. My tech guy was running CM9 on his personal Nexus S 4g, and I told him mine were rooted and were running a ROM when the problem occurred. The first bricked one I was able to get access to the internal sd card and format it and put stock recovery back on it and the second one had the blue led of death so it didn't matter what it was running.
stonesaber said:
Not for both of mine that have been replaced. My tech guy was running CM9 on his personal Nexus S 4g, and I told him mine were rooted and were running a ROM when the problem occurred. The first bricked one I was able to get access to the internal sd card and format it and put stock recovery back on it and the second one had the blue led of death so it didn't matter what it was running.
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I mean I don't care personally and I still work on them myself, but the word from above says otherwise. Seems to vary day by day though.