Please help Not able to Make Calls & Data on EVO - EVO 4G Q&A, Help & Troubleshooting

Dear Friend
I have a strange issue with my EVO 4G,
I am not able to make any incoming or outgoing calls, text or Data
Whwn ever i make calls nothing happens it just stays back with calling
Everthing seems to be running smooth excep above things,
Even battery is draining very fast, In 2 to 3 hours fully charged battery is drained.
Please help me
i have done several factory reset & also rooted it & tried custom ROM but issue is still there
Please help!!!!
Thanks in advance

Sounds like network trouble. Call sprint.
Sent from my HTC Vision using XDA Premium App

Sir i cant call anybody from my phone, not even sprint customer care. its not a network issue, something worong with the phone, just not able to diagnose whats the problem

Why do you think its not network trouble? You can't make calls after factory resets. Battery running out quickly. Sounds like your phone can't find a signal that's why the battery running out so fast. Its just sounds like a network issue.
Sent from my HTC Vision using XDA Premium App

Update profile and prl.
Sent from my HTC Vision using XDA Premium App

Actually i am using the phone in India, & not with Sprint, But the thing is phone is showing full signal but not able to make calls or receive calls,

Oh well I give up. Evo in india. Can't help you at all.
Sent from my HTC Vision using XDA Premium App

I was able to use calls for say aroung 10days with data, text & 3G running all well
suddenly yesterday evening it stopped working, can it be a radio issue or something else like a hardware problem

Or a network problem? Radios don't just die. Or is the bill paid? What carrier are you on?
Sent from my HTC Vision using XDA Premium App

I am using it for Reliance
my bill is paid
Since the phone is my main no, i have transfered it to other mobile & its working fine.
but the phone is not responding at all when we make calls, its on the dailing screen only & calls doest mature, even when we dial *228 for activation its same only

Sounds like the carrier blacklisted your esn.
Sent from my PC36100 using XDA App

No sir same esn has been tested on other phone and its working
Sent from my SPH-D700 using Tapatalk

Whoa, whoa, whoa... You're using a cloned ESN?

No
esn is registered with the operator.
Just for testing I had done to check
As my 1st doubt was that esn being blacklisted
Sent from my SPH-D700 using Tapatalk

nope you used it on another phone the esn and the cell company found out black listed your evo so your esn and your evo is done. now go buy a new evo and stop trying to use a clone phone!! or keep doing what your doing and see if you don't get sent to jail.

Sir i am not using a cloned handset at all,
I had done that just for testing & to get my self confirmed that my esn is not blacklisted.
i have never used a cloned one as our operator is easliy getting it registred on its network, so its not required to clone, u people are thinking it other way, but thats not the case,
phone is showing signals but calling is not getting matured, its a steange problem.
i strongly feel something wrong in handset but not able to get whats wrong

hmmmm
I'm having the same issue and my phone is with sprint...just yesterday it stop working for no reason at all...but i have full signal and 3g....

parin11 said:
Dear Friend
I have a strange issue with my EVO 4G,
I am not able to make any incoming or outgoing calls, text or Data
Whwn ever i make calls nothing happens it just stays back with calling
Everthing seems to be running smooth excep above things,
Even battery is draining very fast, In 2 to 3 hours fully charged battery is drained.
Please help me
i have done several factory reset & also rooted it & tried custom ROM but issue is still there
Please help!!!!
Thanks in advance
Click to expand...
Click to collapse
Call sprint from a landline or a another phone either your using a cloned phone which is a NO NO or your ESN is blacklisted which means the phone is either reported stolen or lost.
You need to call them and get it sorted out if you can not call them your SOL hope you get it fixed.

Related

[Q] Calls not being received

Hey everyone,
Used the guide about 3 months ago to root/debrand/etc my G2 from T-Mobile, flashed CM7 (not sure the version - was a while ago).
Anywho, wife broke her iPhone so I brought her over to the green side by setting her up on the rooted G2. Her carrier is ATT. At first everything worked except voicemail, but a call to ATT fixed that by changing some iPhone settings.
The problem that she's had the past few weeks is that about 30% of her incoming calls ring twice, and give a busy tone. It is not fully random, it is always the same phone numbers that do not go through (mine being one of them). The other calls go through no problem.
I have not flashed any radios to the phone, and to my knowledge she has not changed any type of settings or blacklisted me & others. Thanks for your help, its annoying to have to text "call me" as the only way through.
Sorry to bump, just wondering if anyone has any ideas on this one?
Thanks in advance
only thing i can think of is the number has somehow been blacklisted, are you 100% sure numbers havent been accidently blacklisted on your or her phone? if it only happens with certain numbers then it has to be a blocking issue
Sent from a htc desire z
I'll double check when home from work. It wouldn't be a radio issue? If it comes down to it, do you think a wipe and install of latest CM will fix it?
very much doubt it is rom/radio related as it only happens with certain numbers, if after checking that nothing has been blacklisted then you could try a full wipe reinstall, doubt a cache wipe would help, i am fairly certain that some numbers have been accidently blacklisted though
Sent from a htc desire z
Att might have messed up somthing. What did they change to get voicemail working? I would recomend using googlevoice if your not already. Also check too see if you have any numbers forwarded to the old voicemail. Your wife may have had custom settings for a few people? I've never owned an iphone so im not sure of the options. All forwarded calls get handled by att so changing roms wont fix it. However your phone can add/change blocklists and forward numbers. Good luck!
Sent from my HTC Vision using Tapatalk
You guys are good! Just got a hold of her and she gave a big "oooops!" when she saw me and her mom were blacklisted. Actually, seeing as how it was just us 2 I bet it was purposeful ;P
As far as att and iphone goes, they have special backend services to handle iphone voicemails etc. She's still on the iphone data as its cheaper but on a regular voicemail setup. She's limited to 2g speeds but I heard that's due to the bandwidth used by att and on the G2?
Sent from my SGH-T839 using XDA App
Yea G2 doesnt support att 3g bands. Edge worked fine for me on my g1 with att. Plenty fast for maps/gps and limited web browsing, plus when are you not in range of wifi?
Sent from my HTC Vision using Tapatalk

[Q] Weird problem Evo on Boost Mobile

Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
AvJoe585 said:
Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
Click to expand...
Click to collapse
What rom are you using? Have you tried to update your profile and prl?
Sent from my PC36100 using xda premium
Yeah, sounds like you have a Verizon prl or you are roaming, try updating it.
Sent from my PC36100 using xda premium
Or, a Sprint PRL with enabled roaming.
Don't have the phone with me but a basic recovery rom (forgot the name) while rooting, updated to mikg sense rom, downgraded radios, flashed then received those issues, did a recovery from nand back up, issues still there. I'm not home yet, but i'll try to update the prl. I also thought it was one if those you guys stated. The other forum thinks that I screwed a middle step up and gave me some software( haven't tried it yet). But i'll update later.
Sent from my PC36100 using XDA App
I believe that you are correct it's running off of roaming. Don't know why I get verizon error though.. But sadly I found where I went wrong. I fcked a middle step up. Only 9/10 of the data successfully transfered to the device for some reason. My rls log shows that my esn(hex) is zero'd out. That means that the other ways involving esn to restore are now deemed useless, unless there is a way involving org. Hex or dex. I would try rewriting locations using old esn &meid locations but didn't write the esn down . Any guidance from here?
Sent from my PC36100 using XDA App
once you write the MEID, I have always had it write the ESN for me, I have never had to restore the ESN personally. But there is a website out there that will figure out your ESN based off of your MEID. google it cause I do not remember the name of it off of the top of my head.
Yes, I was working with different software than I usually use. But yes I found a meid converter early. I now know my esn and will try to do it manually the way I stated above.
Sent from my PC36100 using XDA App
Problem resolved, everything is now running smooth, thanks again to the few who actually responded to my post.
Sent from my PC36100 using XDA App

[Q] Phone displays "Unknown Numer" when receiving calls

Ever since the update, my phone will sometimes not show a number from callers whos names and or numbers used to pop up. It just says "Unknown Caller/Number" even though before the update it would show their numbers. Anyone else experience this?
**EDIT**
Forgot to mention I'm fully stock.
My girlfriends phone also does this after the update and she is completely stock. I am rooted and on AOKP and haven't seen this yet.
Happening to me too, very annoying
I talked with tech support they made me do a full wipe, I did, and its still occurring. I just called in for a replacement, as I don't know what else it could be.
Probably by design by TMo so they can get you to subscribe to their caller ID app.
Sent from my SGH-T989 using xda premium
This has been happening to me also. Havent really looked into it.
mine did that and fixed it self on its own. weird thing is this happening to alot of people
Use whitepages caller id. It should remind the phone about caller id, and you can uninstall it later if you so choose
Sent from my SGH-T989 using xda premium
Its happening to me as well.
Sent from my SGH-T989 using XDA
cjlawson23 said:
Its happening to me as well.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
+1 on this. It happens to me at random. Sometimes my girlfriends number will show fine and others it will show as unknown. Not just cellphones but she has called me from her work phone and it does has happened the same thing. super annoying!
I've been seeing this alot lately also...I work in tech support and the times I have seen this something has been off on the back end we can see. I saw it was a known problem 2 weeks back but they've since removed it. Instead of moving a couple of things and click a button technically a "trouble ticket" needs to be filed so TMobile's eng team can track down the issue.
I've found no other workaround then calling in..sorry
Sent from my SGH-T989 using xda premium
I'm having the same problem. When I'm connected to wifi with wifi calling on, my caller ID works. But if I'm connected to the cell network with wifi turned off (or out of wifi range) then my caller ID almost never works. It's worked a few times when connected to the cell network but usually not. Have you guys called T-Mobile to let them know this is a widespread issue?
Hey guys to fix this issue, turn on Wi-Fi calling, place a call to the phone. Then change the settings on the Wi-Fi calling to use cellular network and place another call. After that it will stick until you flash another rom
Has nothing to do with wifi for me. Happens both on wifi and on cell.... Should we be sending in for a replacement? Also im on stock odin of ics. Not updated through kies. Very annoying issue i do not understand
Sent from my SGH-T989 using xda app-developers app

Strange Calling Problem/Busy Signal

I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Looks like your gf doesn't wanna speak to you anymore
Jk jk
It could be cause of hurricane Sandy
Try doing a nandroid and then going to stock
Sent from my SPH-L710 using xda premium
secondskin said:
I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Have you made any progress on this?
I have an EVO 4G LTE,, my wife has an EVO 3D - both stock and unrooted.
I can call anybody but her - I get a busy signal. -= maybe for the last 4 days, (Hurricane Sandy related?)
Anyone else can call her without a problem
I can call anyone else without a problem.
I can text her just fine.
On her phone, I blocked my number from calling her - when I did that, I went straight to her voicemail. When I unblocked it, back to the busy signal.
I deleted my contact from her phone and Google account - no change
I spent 20 min on phone with Sprint Tech support- we restarted both phones, reset voice services on both phones, pulled her battery - none of this did anything.
The rep told me to either hard reset her phone, or to go to a store with both phones.
So, I hard reset her phone. I logged into her google account and did nothing else.
I called her from my home phone - call went through. I called her from my EVO - call went through!!!
So, feeling cocky, I saved my number to her phone as a new contact. I called her again - BUSY SIGNAL.
I deleted myself from her contacts again - no change
I have hard reset her phone twice more tonight - both times I just got the busy signal.
Anybody else have any thoughts?
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
dante32278 said:
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Im having the same issues when I call my wife's phone. I have Google Voice. Is that the problem?
Yes, had the exact same issue on my sgs2. Thought it was sprint, but after disabling Google voice the issue was resolved. I added it back about a month later with no issues.
Sent from my SPH-L710 using xda app-developers app
Had this problem as well. Originally had evolte, sprint kept telling me it was network related. After two weeks I finally went to a corporate store and they ported my number to a different phone and called the numbers that where getting busy signals, and it worked. So they said it was my phone not the network. Sprint wanted to give me another evo, this would be my fourth evo, I decli ed and said I wanted a different phone, after much arguing sprint agreed to let me switch to the gs3. Came back two days later to pick up phone, after activating the phone I called the same numbers and STILL COULD NOT CALL THEM. Wtf. So they blamed google voice and said to try deleting it, if that did not work then call cust. Service. Deleting google voice did not work. So I called cust. Service they said after explaning what was going on cust.u Service said this was a known issue and did not know what was causing it and had no estimate when it would be fixed. She asked for the numbers that I got busy signals on and then offered a fourty dollar credit a month for four months. Wierd. Today I could call one of the numbers and it went thru. Havent checked the rest yet.
Sent from my SPH-L710 using xda premium
It is not google voice. Sprints network is the problem. They are aware of this. If you have problems call them and give them the numbers you cant call. My problem seemed to be fixed on sunday.
Sent from my SPH-L710 using xda premium
Sorry for the delayed response. I didn't see much going on with this thread for a while so I thought I was just having a isolated issue.
Turns out the issue is a common Google Voice issue atleast if you have integrated your Sprint and Google Voice number into one.
I got rid of my Google Voice integration and am now back to the "lite" version where you have your regular Sprint number and a separate Google Voice number and the problem has totally stopped.
The reason I say it's a common issue is because people are posting about this in the official Google Voice support forums.
I wish I would have checked there first because it would have saved me a lot aggravation.
Anyway, try un-integrating Google Voice and see if that helps.
Sent from my SPH-L710 using Tapatalk 2
Using Google light and separating the numbers did not work for me I even uninstalled Google Voice completely and it did not work it may be true that Google Voice is having issues as well but the current issue is a network issue at least it was for me as a previous poster said mine started working on Sunday at least I got a Samsung Galaxy 3 and a 40 dollar credit a month for 4 months out of the deal
Sent from my SPH-L710 using xda premium
I have an LG CDMA phone first 2days i received any call normally .
Yesterday when try to call it it say that number is busy?
any idea to solve it?
Hope to see xda community the biggest cellphone solutions community

No signal

So my phone randomly dropped 3g signal, stopped texting, can't make calls. Idk what to do, I've tried ##scrtn# multiple times, it fails.
The phone number in settings is wrong too
Sent from my SPH-I710 using xda premium
If it just started randomly you may want to Check the Sprint Site, or Call them. To see if they are doing any work on the Towers in your area. The link below has a map you can check for work in your area. Just select your City, or enter the location you want to check.
https://network.sprint.com/MI/Lansing/
prboy1969 said:
If it just started randomly you may want to Check the Sprint Site, or Call them. To see if they are doing any work on the Towers in your area. The link below has a map you can check for work in your area. Just select your City, or enter the location you want to check.
https://network.sprint.com/MI/Lansing/
Click to expand...
Click to collapse
Nothing.
My mom's phone is working great, same device and carrier.
No issues on the maps.
And it's now around 16 hours in.
I've tried ##scrtn# this morning twice, nothing, it even lost my phone number and username in settings.
Meid seems good though.
Sent from my SPH-I710 using xda premium
What Rom ? Have you tried Flashing a different Rom ?
xblackvalorx said:
Nothing.
My mom's phone is working great, same device and carrier.
No issues on the maps.
And it's now around 16 hours in.
I've tried ##scrtn# this morning twice, nothing, it even lost my phone number and username in settings.
Meid seems good though.
Sent from my SPH-I710 using xda premium
Click to expand...
Click to collapse
When you say your dialing the reactivation code are you in fact dialing
##72786#??
Sent from the future via Tapatalk 4
I to am having the same problem, I woke up this morning and no signal, I haven't done anything to the phone so not sure why this happened, I'm stock rooted and when I use the dial code nothing happens, it just stays on the dial screen, any suggestions. It is raining in Boston so maybe that's why.
Stock Rooted SG3
Maybe you need to pay your cell phone bill
All kidding aside you dialed the code exactly as its written ##72786# no deviation. Because regardless off weather it should attempt to reactivate your phone to the network.
Sent from the future via Tapatalk 4
Thanks for replying with a joke.After about 2 hours of no service it started working. I was saying about the weather cuz it was raining like crazy around here so wasn't sure if it knocked out a cell tower or something but regardless it's working.
Stock Rooted SG3
bstangs1 said:
Thanks for replying with a joke.After about 2 hours of no service it started working. I was saying about the weather cuz it was raining like crazy around here so wasn't sure if it knocked out a cell tower or something but regardless it's working.
Stock Rooted SG3
Click to expand...
Click to collapse
Mine too just randomly started working again. And yes, scrtn.
Sent from my SPH-I710 using xda premium
Yeah that was pretty strange but I'm not gonna complain.
Stock Rooted SG3

Categories

Resources