[Q] Weird problem Evo on Boost Mobile - EVO 4G Q&A, Help & Troubleshooting

Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks

AvJoe585 said:
Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
Click to expand...
Click to collapse
What rom are you using? Have you tried to update your profile and prl?
Sent from my PC36100 using xda premium

Yeah, sounds like you have a Verizon prl or you are roaming, try updating it.
Sent from my PC36100 using xda premium

Or, a Sprint PRL with enabled roaming.

Don't have the phone with me but a basic recovery rom (forgot the name) while rooting, updated to mikg sense rom, downgraded radios, flashed then received those issues, did a recovery from nand back up, issues still there. I'm not home yet, but i'll try to update the prl. I also thought it was one if those you guys stated. The other forum thinks that I screwed a middle step up and gave me some software( haven't tried it yet). But i'll update later.
Sent from my PC36100 using XDA App

I believe that you are correct it's running off of roaming. Don't know why I get verizon error though.. But sadly I found where I went wrong. I fcked a middle step up. Only 9/10 of the data successfully transfered to the device for some reason. My rls log shows that my esn(hex) is zero'd out. That means that the other ways involving esn to restore are now deemed useless, unless there is a way involving org. Hex or dex. I would try rewriting locations using old esn &meid locations but didn't write the esn down . Any guidance from here?
Sent from my PC36100 using XDA App

once you write the MEID, I have always had it write the ESN for me, I have never had to restore the ESN personally. But there is a website out there that will figure out your ESN based off of your MEID. google it cause I do not remember the name of it off of the top of my head.

Yes, I was working with different software than I usually use. But yes I found a meid converter early. I now know my esn and will try to do it manually the way I stated above.
Sent from my PC36100 using XDA App

Problem resolved, everything is now running smooth, thanks again to the few who actually responded to my post.
Sent from my PC36100 using XDA App

Related

SMS Error - Cause Code: 34, Error Class: 2

Called tech support. They've no idea what it is.
Went into Sprint and had techs assess it. No idea. Manager has never seen code.
Switched ROMs from CM 7.0.2.1 to MikG to see if ROM was affecting it. Nope.
Unable to send/receive SMS and make/receive calls. Data fully functional in all aspects (1x, 3G, 4G, GPS, WiFi).
Intermittent issues yesterday. Can't do any SMS or calling period today.
Any idea?
totalanonymity said:
Called tech support. They've no idea what it is.
Went into Sprint and had techs assess it. No idea. Manager has never seen code.
Switched ROMs from CM 7.0.2.1 to MikG to see if ROM was affecting it. Nope.
Unable to send/receive SMS and make/receive calls. Data fully functional in all aspects (1x, 3G, 4G, GPS, WiFi).
Intermittent issues yesterday. Can't do any SMS or calling period today.
Any idea?
Click to expand...
Click to collapse
What were you doing prior to this happening?
Sent from my PC36100 using XDA App
I was doing nothing prior to it. Business as usual. Same locations I'm always at, same amount of text messaging, same people I contact as usual. It came out of nowhere and came to stay, sadly.
totalanonymity said:
I was doing nothing prior to it. Business as usual. Same locations I'm always at, same amount of text messaging, same people I contact as usual. It came out of nowhere and came to stay, sadly.
Click to expand...
Click to collapse
You say you switched ROMs? So I would assume you wiped everything.
Which would be
System/Data
Dalvik
Cache
Boot
Android Secure
And everything else besides ext partition and your SD right?
Now let's trouble shoot this problem. Have you tried installing an OTA ROM? If not, wipe your phone completely and install an OTA rooted Rom.
As you are doing this, I will research on this problem.
Sent from my PC36100 using XDA App
Also have you attempted reprogramming your phone? I remember someone having this problem a long time ago and someone suggested dialing *228
Found the article. The number is indeed *228, but this was for the Droid Eris, so a different carrier. But dialing *228 fixed the problem.
Ignore the previously mentioned. It seems it may be for Verizon only.
EDIT#2
Good god I just read you can't make phone calls. So before we start messing with these codes, have you updated radios at all? If not, try to do so after doing the first step I requested you to do.
EDIT#3
This seems to have to do with your phones provisioning. Try provisioning your phone, it seems that has worked for others whom have had the problem.
To do this you will need to call sprint to do the provisioning process. So if wiping your phone does not work along with reinstalling a rooted OTA, try this.
Sent from my PC36100 using XDA App
@DDiaz007:
I had not installed an OTA ROM and I had read elsewhere about the *228 code and was quite sad when it was for Verizon only, considering those people were having the precise errors I was having.
I ended up calling into Advanced Tech at Sprint as per someone's advice in the IRC for Evo. Forgot the guy's name, wish I could give him credit here.
Solution was:
##231465#
Edit Mode
MDN: Should be current phone number. If not, correct it.
MSID: Should be number AT will tell you you should have. If not, correct it to such. If it already is, change number to some other 10-digit number, commit modifications. Reenter this edit mode by same means and change back to number AT said it should be, commit modifications. It required a reboot for me to acquire service again after changing that number and changing it back, but both SMS and voice now work flawlessly for me. Hell, maybe faster than before!
Thank you for your continued persistence in helping me solve my problem, though. I really appreciate it.
totalanonymity said:
@DDiaz007:
I had not installed an OTA ROM and I had read elsewhere about the *228 code and was quite sad when it was for Verizon only, considering those people were having the precise errors I was having.
I ended up calling into Advanced Tech at Sprint as per someone's advice in the IRC for Evo. Forgot the guy's name, wish I could give him credit here.
Solution was:
##231465#
Edit Mode
MDN: Should be current phone number. If not, correct it.
MSID: Should be number AT will tell you you should have. If not, correct it to such. If it already is, change number to some other 10-digit number, commit modifications. Reenter this edit mode by same means and change back to number AT said it should be, commit modifications. It required a reboot for me to acquire service again after changing that number and changing it back, but both SMS and voice now work flawlessly for me. Hell, maybe faster than before!
Thank you for your continued persistence in helping me solve my problem, though. I really appreciate it.
Click to expand...
Click to collapse
Man that is good to know. I was going to get ready and post a bunch of programming codes for the Evo, but you solved your problem. Very good!
Sent from my PC36100 using XDA App
i am still having this issue and the mdn and msid are fine. anybody find anything else about this? this only start happening to me when i flashed bliss. other roms are fine.
totalanonymity said:
@DDiaz007:
I had not installed an OTA ROM and I had read elsewhere about the *228 code and was quite sad when it was for Verizon only, considering those people were having the precise errors I was having.
I ended up calling into Advanced Tech at Sprint as per someone's advice in the IRC for Evo. Forgot the guy's name, wish I could give him credit here.
Solution was:
##231465#
Edit Mode
MDN: Should be current phone number. If not, correct it.
MSID: Should be number AT will tell you you should have. If not, correct it to such. If it already is, change number to some other 10-digit number, commit modifications. Reenter this edit mode by same means and change back to number AT said it should be, commit modifications. It required a reboot for me to acquire service again after changing that number and changing it back, but both SMS and voice now work flawlessly for me. Hell, maybe faster than before!
Thank you for your continued persistence in helping me solve my problem, though. I really appreciate it.
Click to expand...
Click to collapse
I been having this same issue for a few days already. What do you mean by Edit mode?
Hello I am that same problem on my EVO 4G but all things work and data work Its just keep saying SMS ERROR something 34 and code 2 and this occured after i downloaded the blaze beta 4 rom. I am new to this phone tech stuff and do not want to make things worst on phone. I will be waiting for someones help and thanks...
I got the same problem about 2 weeks ago. Short sms sends good, but then sms length not suited in one message, this cause error. Solution i still has not found.
I tried to get into service mode by code? wrote upper, but no menu appeared.
Bump for a solution for this problem...
I am currently running the fresh rom 4.3.3 by flipz and constantly receiving this message. I have tried resetting the phone...doing a full wipe of the phone and doing a clean install of the rom.
This problem Also occured on the Team Nocturnal's 4.67 OTA Rom with the updated radios and updated OTA kernel...I have recently gotten an Airave howver, this problem was happening about 2 weeks prior to getting my Airave.
Any help would be greatly appreciated...

[Q] Error 1012 no matter what Sprint or I do

For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Joey SR said:
For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Click to expand...
Click to collapse
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
ncfastls1 said:
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
Click to expand...
Click to collapse
Did you use clockwork mod? This guy had a similar prob.
I am having this issue as well, I posted in the forum in that link.
This is odd. We can make calls on the phone, internet, text, can not update PRL, profile and it will not receive picture texts. I messed up and DID NOT make a backup of the stock ROM, as I put a new 16g SD card in it. So I dont know if I can go back to the Stock rom or not and try it all again.
I really dont want to go to Sprint and then be given a new 2.3.3 phone.
Thanks to all that have any ideas.
I have another EVO and did the same thing to it, and it works perfectly.
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
i use amon recovery. wiped my whole phone and reinstalled the rom, even flashed others with no go. Downgraded radio = nothing, upgraded again = nothing
I have had lots of problems getting my Data to work on my EVO running on the Boost Mobile Network(A.K.A. Sprint). Still continue not to have Data on it. I assumed it was PRL Version, but was incorrect. Well, I would get the same Error Code. I managed to update PRL manually using the link below.
http://forum.xda-developers.com/showthread.php?t=898628
Still NO DATA on my HTC EVO 4G!
Still get calls & text messages, but no internet!
I got a refurb phone a couple days ago, and they were having provisioning problems then when trying to update it at store. Perhaps it's still occurring?
UPDATE:
I took it to the store yesterday. When I went to go pick it up i noticed a scuff mark on the bottom left along with the screen lifting. Went back today to get my refurb only for this one have the whole bottom lift and fiber in the rear camera and the lense. Back to the store I go and hopefully I get a new one.
UPDATE: given another refurb. This one is perfect, no issues. no more errors. also its hardware version 0002. Weird. The other was 0004. So about $37 at the store. when i called sprint I received a $50 credit along with the $37 I spent on the phone. New phone plus credit = a happy customer.
1012 error
rugedraw said:
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
Click to expand...
Click to collapse
I have been working on my HTC EVO phone for several days trying to get my number transferred and the phone activated. I have done a factory reset called customer service, tried rooting it, everything. I got the MSL code from the previous service providers, luckily, and reset the meid imsi and everything. Finally I came across this post and it was a life saver. You providing the ##786# was what i needed to totally clear everything. It is finally activated. Thank you so much it worked!!
jjshleprock said:
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Mám problém s "Neplatná karta SIM " píše mi to služby 4G nejsou k dispozici protože SIM/UICC je neplatné.Kontaktujte služby zákazníkům.
Nerozumím tomu porad Tě mi,prosím.

SMS Taking Hours to Recieve

About 2 weeks ago my phone stopped receiving SMS on the reg. They are ranging anywhere between 20 min to 2 hours to receive. There is no delay when I send to people, just on the receive. I've flashed back to sense and did a PRL and Profile update then restored CM 7.1. Sprint just says it's due to high usage due to the weather...not buying it. Weirdest thing about it being my wife's phone has the same issue and it developed at the exact same time. Running cm7.1, clockwork and savagedzen 2.2.1 BFS HAVS on both. I've also tried flashing to tiamat 4.0.7-799 w/sbc and same issue. Up to any suggestions
Is the wife using an EVO? Try a different ROM combo for a few days and see if this helps. How about CM7-RC1 after a full wipe?
You'll find the sweet spot
Grab the app Gingerbread SMS Ghostly, has grabbed quite a few lost texts for me.
https://market.android.com/details?id=it.sineo.android.GhostSMS&feature=search_result
Tried ghostly. Didn't work. The messages seem to come through if I place a call. I've resorted to calling my voicemail to check my text lately. I'm using 7.1 rc1. I did flash sprint lovers rom and sent myself a text with no luck either. Are there any network settings with sense based rom that can be checked/modified?
Sent from my Evo using XDA App
You will probably have to call sprint and be cranky, as its most likely a network issue.
They've reset my data a few times now and claim they've done all they can. I had the call escalated the last time and nothing really came of it. Seems like when I call them with the issue the text come through within 2 minutes. They claim anywhere up to 30 min is considered not an issue. Its BS. Since cellphone met text it's been near instant. My crappy Nokia block phone did just fine. I could understand if there was a national emergency but there is no reason for any lag. Ill call them again tomorrow. My wife sent me a message at 753pm and it is currently 10, No message
Sent from my PC36100 using XDA App
Did u change/update PRLs around the same time this started happening? Sprint changed a bunch of PRLs recently and now some people get terrible data. PRLs are mostly location based. So due to contracts with other carriers, your phone may be connecting to different towers and data is routed differently. Try a different prl for the hell of it
Sent from my HTC_supersonic using xda premium
no, hadnt made any changes to the phone. played around with a few prls and radios and no luck still. so far sprint has managed to give me $50 credit but no working phone.
I don't really know then man. Hmm. Try a data profile reset from the epst menu. ##3282# enter your msl, hit edit go to data profile and hit menu and then restore.
The phone will reboot itself and renew its data profile connection and prl etc all in one shot. Aside from that, I would think its a network type issue. Especially since its both of your phones.
Sent from my PC36100 using xda premium
Well...basically did that with my phone while on the phone with sprint last night. sat on the phone for 76 min (40 of that being on hold). I was using her phone to make the call. Got disconnected after all was said and done. Tried to call sprint back via 611 and automated message told me my account could not be authenticated or something to that nature. Long story short had to rerun activation using EPST reset. Her phone now works. Flashed it back to CM7.1 rc1 and hers is working correctly. Going to try to flash back to sense today on my phone and let it work its way through the reprogramming and I'll place a call or 2 from sense and wait a few before flashing back to CM. Thats the last thing i can really think to do.
On another note, I have found a temporary work-around on my issue for my phone. Google Voice has an option to intercept text messages. I turned that on and google voice gets them instantly. Only thing annoying is I dont have an SMS count anymore. ADW notifier will show a "?" on the icon for google voice. I guess that notification marker will do for now. Other than that, its a tolerable solution til i find the real one.
Sorry homey, I know it can be frustrating. But yeah try again with sense and see what happens. Best of luck.
Sent from my PC36100 using xda premium

[Q] Default Sprint Banner

I picked up a used Evo 4G recently only to find the previous owner had it flashed to MetroPCS.
As far as I can tell I've got it all back on the Sprint network but still having some problems, example, it'll only call out or receive voicemail when roaming. I want to take it to the Sprint store but the banner says "MetroPCS".
I need to know exactly what the default Sprint banner says so I can fix it up before taking it in.
The device is showing my @sprintpcs email address, downloaded the latest PRL (60687).
I didn't know what the MSL was and didn't use cdma-workshop because on two different systems with two different antivirus software it came up as Malware. I set it to 000000 using a guide I found but could do with knowing what it should be. (Is the MSL unique to me as a customer, if so would I be able to find it from my Moment phone maybe?)
Anyway, the main thing is the banner. If I can set this then it'll be half the battle.
TIA.
P.S. Why wouldn't this be reset after a factor reset? Is there a code that will literally wipe everything or am I missing something that I need?
I think it didn't reset because its a radio thing, not software. Not the smartest on carrier flashing things though.
Sent from my PC36100 using XDA
http://themikmik.com/showthread.php?8477-Radio-Update-1-21-2012-2-15-00-12-19
Post 1 and use the 3rd download link for the PRI, baseband and WIMAX.
Flash it and see if that fixes the issue.
Thanks for the link. I have to leave in 10 minutes so I'm not going to have time. I have tried to get into recovery before (hold down volume while powering on) but it doesn't seem to work for me so I need to look around and see what I'm missing. If Sprint can't help then I'll give this a go.
They did tell me they had a service outage in this area so I'll try on my way home.
Thanks for the suggestions.
Make sure fastboot is off in settings, and once that is off, pull out battery and put back in then try again. Or get quickboot or something from the play store.
Sent from my PC36100 using XDA
Thanks for the posts. Sprint was saying that they couldn't get it to receive a signal so they'll just replace it for me. That $8 a month that I've been paying forever finally pays off!

I flash my htc evo 4g to boost mobile but

I can't make phone calls, it keep telling me my account can't be validated. I activated my account 3 days ago using a sanyo incognito and I ust that phone to flash it. The internet is working on the phone and it has the 3g symbol on the phone also. Also I'm having trouble zeroing out the meid and esn. Every time I do it and go back it check the numbers are still there.
I'm running
Android 2.2
Baseband 2.15.00.11.19
Hardware version 0003
It won't validate until you get them completely zeroed out and replaced with the incognito numbers. Pretty sure this topic is frowned upon here though.
aven_soulgazer said:
It won't validate until you get them completely zeroed out and replaced with the incognito numbers. Pretty sure this topic is frowned upon here though.
Click to expand...
Click to collapse
I did zero them out but every time I reset the phone n check they come back. Are just suppose to zero out the first column or go through the whole 16 rows n zero out the numbers you see that are in your meid/esn?
There is a much easier way to do this, pm me if you still need help!
Sent from my PC36100 using xda premium

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