SMS Taking Hours to Recieve - EVO 4G Q&A, Help & Troubleshooting

About 2 weeks ago my phone stopped receiving SMS on the reg. They are ranging anywhere between 20 min to 2 hours to receive. There is no delay when I send to people, just on the receive. I've flashed back to sense and did a PRL and Profile update then restored CM 7.1. Sprint just says it's due to high usage due to the weather...not buying it. Weirdest thing about it being my wife's phone has the same issue and it developed at the exact same time. Running cm7.1, clockwork and savagedzen 2.2.1 BFS HAVS on both. I've also tried flashing to tiamat 4.0.7-799 w/sbc and same issue. Up to any suggestions

Is the wife using an EVO? Try a different ROM combo for a few days and see if this helps. How about CM7-RC1 after a full wipe?
You'll find the sweet spot

Grab the app Gingerbread SMS Ghostly, has grabbed quite a few lost texts for me.
https://market.android.com/details?id=it.sineo.android.GhostSMS&feature=search_result

Tried ghostly. Didn't work. The messages seem to come through if I place a call. I've resorted to calling my voicemail to check my text lately. I'm using 7.1 rc1. I did flash sprint lovers rom and sent myself a text with no luck either. Are there any network settings with sense based rom that can be checked/modified?
Sent from my Evo using XDA App

You will probably have to call sprint and be cranky, as its most likely a network issue.

They've reset my data a few times now and claim they've done all they can. I had the call escalated the last time and nothing really came of it. Seems like when I call them with the issue the text come through within 2 minutes. They claim anywhere up to 30 min is considered not an issue. Its BS. Since cellphone met text it's been near instant. My crappy Nokia block phone did just fine. I could understand if there was a national emergency but there is no reason for any lag. Ill call them again tomorrow. My wife sent me a message at 753pm and it is currently 10, No message
Sent from my PC36100 using XDA App

Did u change/update PRLs around the same time this started happening? Sprint changed a bunch of PRLs recently and now some people get terrible data. PRLs are mostly location based. So due to contracts with other carriers, your phone may be connecting to different towers and data is routed differently. Try a different prl for the hell of it
Sent from my HTC_supersonic using xda premium

no, hadnt made any changes to the phone. played around with a few prls and radios and no luck still. so far sprint has managed to give me $50 credit but no working phone.

I don't really know then man. Hmm. Try a data profile reset from the epst menu. ##3282# enter your msl, hit edit go to data profile and hit menu and then restore.
The phone will reboot itself and renew its data profile connection and prl etc all in one shot. Aside from that, I would think its a network type issue. Especially since its both of your phones.
Sent from my PC36100 using xda premium

Well...basically did that with my phone while on the phone with sprint last night. sat on the phone for 76 min (40 of that being on hold). I was using her phone to make the call. Got disconnected after all was said and done. Tried to call sprint back via 611 and automated message told me my account could not be authenticated or something to that nature. Long story short had to rerun activation using EPST reset. Her phone now works. Flashed it back to CM7.1 rc1 and hers is working correctly. Going to try to flash back to sense today on my phone and let it work its way through the reprogramming and I'll place a call or 2 from sense and wait a few before flashing back to CM. Thats the last thing i can really think to do.
On another note, I have found a temporary work-around on my issue for my phone. Google Voice has an option to intercept text messages. I turned that on and google voice gets them instantly. Only thing annoying is I dont have an SMS count anymore. ADW notifier will show a "?" on the icon for google voice. I guess that notification marker will do for now. Other than that, its a tolerable solution til i find the real one.

Sorry homey, I know it can be frustrating. But yeah try again with sense and see what happens. Best of luck.
Sent from my PC36100 using xda premium

Related

[Q] 2 rings then voicemail. calling an evo

I purchased an EVO for my girlfriend. Did the unrevoked root to it only. No custom ROM or kernel. Used sdx app remover to clear off the junk. Installed wireless tether for her. That's it.
In the last 3 to 5 days, anyone who calls her it rings between 2-4 times an goes to voicemail. She gets no missed call. We've rebooted. Verified 4g is off. Tethering is killed.
However, in the past week or so she has been using wireless tethering more often while applying for jobs. She has also installed the voicemail update on her phone.
Does anyone have any issues similiar or any advice? I know there are setting in my epic dialer codes to check the setting to send calls to VM if data is active. I have no idea if EVO has this or not. Could it be extended use of the wifi tether? I imagine a lot of users use the tether app often and for much more time, she has been using it about 2-3 hours a night about 4 nights a week. The voicemail upgrade is where I'm thinking our issue is. I've talked her through the settings but cant see anything that is related.
Any feedback would be appreciated.
My unrooted evo does the none to 2 rings and goto voicemail. Its ticking my wife off when she calls me. I don't know exactly what's causing this, my thoughts tell me something with 4g devices in general. Network wise.
You can check from the home screen, menu, settings, call, then scroll down to DDTM mode, if it is checked uncheck it and see what happens.
We tried both checked and unchecked. reboots between changes. still same problem. we removed wifi tether as well. so the only change would be the voicemail update.
verified 4g was off. she doesnt have any auto sync enabled and usually background sync is off but we've tried with that on and off.
thank you for the tip though. very weird behavior. the evo has been rock solid since we got it.
That is pretty crazy, there is a setting in there somewhere to select your voicemail service. I'm in airplane mode on wifi right now so I can't locate it. Search through all the settings from menu/settings its in there somewhere. Maybe you can deselect sprint vvm.
Evo Sent
ive had this a few times as well. try to update your profile.
Well. We did profile update. Nothing. Chkd voicemail provider and swapped both options. No luck. She ran across a setting in my contact info that was set to send to voicemail. It was on! She said its not like she could have done this in her purse or something. When u select/deselect the option u get prompted to confirm. Anyway she changed it and voila I get thru. Thanks for everyones help. This is a great group!
Sent from my SPH-D700 using XDA App
stlswh101 said:
Well. We did profile update. Nothing. Chkd voicemail provider and swapped both options. No luck. She ran across a setting in my contact info that was set to send to voicemail. It was on! She said its not like she could have done this in her purse or something. When u select/deselect the option u get prompted to confirm. Anyway she changed it and voila I get thru. Thanks for everyones help. This is a great group!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
HA! Figures i was going to ask this but figured it was to simple of a solution! Glad you got it working!

Only receiving texts when placing phonecall...help

I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
Iczer said:
I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
Click to expand...
Click to collapse
common things that could mess with txt msgs are airave, setting radio to cdma only and sprint towers acting goofy.
try checking ##3282# and see what evdo is set at. should be auto.
The same exact thing happened to me too! I thought i was the only one but guess not. I searched for answers here on line to figure out what the problem was and i never fixed it. I ended up having to unroot and take my phone into sprint and i got a refurbished Evo 4g for free.
Sent from my PC36100 using xda premium
Nothing has changed on my phone, i'm getting 4 bars right now. This is very frustrating.
I completely understand. I went through the exact same thing for over a month. Is there anything in particular you did to your phone right before it happened? Just wanting to see if we can try and figure out whats causing it
Sent from my PC36100 using xda premium
When I had the problem i chanhed roms like 7or 8 times and it kept happening on all of them, it wasn't an application causing it either because right when my phone booted up after flashing a rom, a would do a test call or text and my phone wouldn't ring. As soon as i placed my first call i would recieve the missed message.
Sent from my PC36100 using xda premium
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
I had called Sprint several times and had them do everything on their end to fix it. They updated prl, profile, (ive also done this myself several times as well), they refreshed the signal on their end, they did about everything they could and i did everything i could do but nothing fuxed it. You can use Ghostly Sms from the market to catch the some of the missed messages, it didnt catch them all for me and it wont help withissing calls. Sprint also said it gad nothing to do with the area or towers and also my fiances phone is working just fine anyways.
Sent from my PC36100 using xda premium
jacoballen22 said:
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
Click to expand...
Click to collapse
Maybe you're right and Sprint just won't admit it..
Today the issue seems to have gone away, i'm receiving texts just fine now.
It's normally temporarily (24 hours-1 week) unless it's your prl. But like you said, just randomly went back to normal. Happened to me a few times on cm7.
Sent from my RED XDA.

[Q] samsung epic 4g will not send texts

I have tried everything, updated prl, updated profile, restored backups. nothing. It sits there and tries to send for a good ten seconds, then says message not sent. every ten or so texts one leaks through but that is unacceptable. It is a stock rooted rom with cwm. I dont think its a network problem because my brother has a nexus s and says its working fine.
Have you contacted Sprint to have them run through hands-free activation again? Something might have gotten borked in your data nvram settings.
yes, they sent me to customer service and told me to take it into a store. I bought it used though, so i dont even know if they would replace it.
richyrocket said:
I have tried everything, updated prl, updated profile, restored backups. nothing. It sits there and tries to send for a good ten seconds, then says message not sent. every ten or so texts one leaks through but that is unacceptable. It is a stock rooted rom with cwm. I dont think its a network problem because my brother has a nexus s and says its working fine.
Click to expand...
Click to collapse
Call sprint again, have them reset ur "network profile" on they're end. After they do that, leave ur phone off for 10 minutes. Once its completely back on, do nothing for 1min 30 secs. Then send urself a text 3x
Sent from my SPH-D700 using xda premium
Its very very important to turn ur phone off for about 10 mins every night. It allows an automatic reset to occur in the switch systen.
Sent from my SPH-D700 using xda premium
Sprint did this for me once and they had me make a phone call and stay on for at least a minute to make all the network connections then it was all good. You need to call Sprint again and do exactly what Lord said. It is also possible that some data settings were messed with since it is used. It might have even been flashed to an alternate carrier. So you need Sprint to reset everything and they can do this over the phone.
Well thanks for all the help, but as soon as I left the house it slowly started sending them again. thanks again.
richyrocket said:
Well thanks for all the help, but as soon as I left the house it slowly started sending them again. thanks again.
Click to expand...
Click to collapse
Do you have an Airave at the house? If so reset it.

Strange Calling Problem/Busy Signal

I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Looks like your gf doesn't wanna speak to you anymore
Jk jk
It could be cause of hurricane Sandy
Try doing a nandroid and then going to stock
Sent from my SPH-L710 using xda premium
secondskin said:
I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Have you made any progress on this?
I have an EVO 4G LTE,, my wife has an EVO 3D - both stock and unrooted.
I can call anybody but her - I get a busy signal. -= maybe for the last 4 days, (Hurricane Sandy related?)
Anyone else can call her without a problem
I can call anyone else without a problem.
I can text her just fine.
On her phone, I blocked my number from calling her - when I did that, I went straight to her voicemail. When I unblocked it, back to the busy signal.
I deleted my contact from her phone and Google account - no change
I spent 20 min on phone with Sprint Tech support- we restarted both phones, reset voice services on both phones, pulled her battery - none of this did anything.
The rep told me to either hard reset her phone, or to go to a store with both phones.
So, I hard reset her phone. I logged into her google account and did nothing else.
I called her from my home phone - call went through. I called her from my EVO - call went through!!!
So, feeling cocky, I saved my number to her phone as a new contact. I called her again - BUSY SIGNAL.
I deleted myself from her contacts again - no change
I have hard reset her phone twice more tonight - both times I just got the busy signal.
Anybody else have any thoughts?
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
dante32278 said:
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Im having the same issues when I call my wife's phone. I have Google Voice. Is that the problem?
Yes, had the exact same issue on my sgs2. Thought it was sprint, but after disabling Google voice the issue was resolved. I added it back about a month later with no issues.
Sent from my SPH-L710 using xda app-developers app
Had this problem as well. Originally had evolte, sprint kept telling me it was network related. After two weeks I finally went to a corporate store and they ported my number to a different phone and called the numbers that where getting busy signals, and it worked. So they said it was my phone not the network. Sprint wanted to give me another evo, this would be my fourth evo, I decli ed and said I wanted a different phone, after much arguing sprint agreed to let me switch to the gs3. Came back two days later to pick up phone, after activating the phone I called the same numbers and STILL COULD NOT CALL THEM. Wtf. So they blamed google voice and said to try deleting it, if that did not work then call cust. Service. Deleting google voice did not work. So I called cust. Service they said after explaning what was going on cust.u Service said this was a known issue and did not know what was causing it and had no estimate when it would be fixed. She asked for the numbers that I got busy signals on and then offered a fourty dollar credit a month for four months. Wierd. Today I could call one of the numbers and it went thru. Havent checked the rest yet.
Sent from my SPH-L710 using xda premium
It is not google voice. Sprints network is the problem. They are aware of this. If you have problems call them and give them the numbers you cant call. My problem seemed to be fixed on sunday.
Sent from my SPH-L710 using xda premium
Sorry for the delayed response. I didn't see much going on with this thread for a while so I thought I was just having a isolated issue.
Turns out the issue is a common Google Voice issue atleast if you have integrated your Sprint and Google Voice number into one.
I got rid of my Google Voice integration and am now back to the "lite" version where you have your regular Sprint number and a separate Google Voice number and the problem has totally stopped.
The reason I say it's a common issue is because people are posting about this in the official Google Voice support forums.
I wish I would have checked there first because it would have saved me a lot aggravation.
Anyway, try un-integrating Google Voice and see if that helps.
Sent from my SPH-L710 using Tapatalk 2
Using Google light and separating the numbers did not work for me I even uninstalled Google Voice completely and it did not work it may be true that Google Voice is having issues as well but the current issue is a network issue at least it was for me as a previous poster said mine started working on Sunday at least I got a Samsung Galaxy 3 and a 40 dollar credit a month for 4 months out of the deal
Sent from my SPH-L710 using xda premium
I have an LG CDMA phone first 2days i received any call normally .
Yesterday when try to call it it say that number is busy?
any idea to solve it?
Hope to see xda community the biggest cellphone solutions community

Text message issues.

Is anyone else having issues receiving text messages? Mine have been coming in out of sequence using the stock messaging app.
Sent from my SPH-L900 using Tapatalk 2
Walruski said:
Is anyone else having issues receiving text messages? Mine have been coming in out of sequence using the stock messaging app.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
No problems here, but I know my messages would always be in and out of order if I was roaming. Are you roaming or do you have a decent signal? If your messages are out of order when you have signal, there's something weird going on with your phone.
Mine dont come in order either, I am using handcent and Im on an airave.
Well, there's your problem. Airave . I have a love hate relationship with mine. I've had several phones in the past few years since its been out, and all phones have had connection problems with the airave . Text messages don't go thru, even tho they look like they did. They show up repeatedly, both sent and received. They arrive hours to days later. Its the airave . If I'm out and about with decent signal, all phones have behaved well. At home connected to airave , not so much. Drives me and my wife nuts. I have no other options at home since I get no cell reception at all, and this is my only form of communication. Like I said, love hate. Resetting the airave , and doing a prl update on the phone helps, for a little while. YMMV.
Sent from my SPH-L900 using xda premium
I am in the same boat, no signal here. I did put prl 24006 on my phone and do get a signal without the airave, but hubby's phone doesnt get a signal at all so we still have to have it on for a bit more until he gets his note. Then I will be putting the prl on his phone too.
you might try it, link:
http://forum.xda-developers.com/showthread.php?t=1957805
Thank you so much! It took me forever to figure out how to do it. I used edit instead of view after the ##3282# and entered my MSL, and the option to write prl was not there. Hit view by mistake and saw it for the first time today. I did load a different corporate prl. 56009.PRL. So far its giving me full bars and LTE while I'm sitting on my couch. Normally I get zilch. I'm gonna load it into my wife's SIII in the morning and see the reaction in her face when she sees full bars and the airave unplugged. Thanks!
Sent from my SPH-L900 using xda premium
Your welcome!

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