[Q] 2 rings then voicemail. calling an evo - EVO 4G Q&A, Help & Troubleshooting

I purchased an EVO for my girlfriend. Did the unrevoked root to it only. No custom ROM or kernel. Used sdx app remover to clear off the junk. Installed wireless tether for her. That's it.
In the last 3 to 5 days, anyone who calls her it rings between 2-4 times an goes to voicemail. She gets no missed call. We've rebooted. Verified 4g is off. Tethering is killed.
However, in the past week or so she has been using wireless tethering more often while applying for jobs. She has also installed the voicemail update on her phone.
Does anyone have any issues similiar or any advice? I know there are setting in my epic dialer codes to check the setting to send calls to VM if data is active. I have no idea if EVO has this or not. Could it be extended use of the wifi tether? I imagine a lot of users use the tether app often and for much more time, she has been using it about 2-3 hours a night about 4 nights a week. The voicemail upgrade is where I'm thinking our issue is. I've talked her through the settings but cant see anything that is related.
Any feedback would be appreciated.

My unrooted evo does the none to 2 rings and goto voicemail. Its ticking my wife off when she calls me. I don't know exactly what's causing this, my thoughts tell me something with 4g devices in general. Network wise.

You can check from the home screen, menu, settings, call, then scroll down to DDTM mode, if it is checked uncheck it and see what happens.

We tried both checked and unchecked. reboots between changes. still same problem. we removed wifi tether as well. so the only change would be the voicemail update.
verified 4g was off. she doesnt have any auto sync enabled and usually background sync is off but we've tried with that on and off.
thank you for the tip though. very weird behavior. the evo has been rock solid since we got it.

That is pretty crazy, there is a setting in there somewhere to select your voicemail service. I'm in airplane mode on wifi right now so I can't locate it. Search through all the settings from menu/settings its in there somewhere. Maybe you can deselect sprint vvm.
Evo Sent

ive had this a few times as well. try to update your profile.

Well. We did profile update. Nothing. Chkd voicemail provider and swapped both options. No luck. She ran across a setting in my contact info that was set to send to voicemail. It was on! She said its not like she could have done this in her purse or something. When u select/deselect the option u get prompted to confirm. Anyway she changed it and voila I get thru. Thanks for everyones help. This is a great group!
Sent from my SPH-D700 using XDA App

stlswh101 said:
Well. We did profile update. Nothing. Chkd voicemail provider and swapped both options. No luck. She ran across a setting in my contact info that was set to send to voicemail. It was on! She said its not like she could have done this in her purse or something. When u select/deselect the option u get prompted to confirm. Anyway she changed it and voila I get thru. Thanks for everyones help. This is a great group!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
HA! Figures i was going to ask this but figured it was to simple of a solution! Glad you got it working!

Related

Sprint Vvm issues on 3.30.652.1

ANYONE
and I mean anyone !!!!
Why doesn't Sprint vvm work on the new build 3.30.652.1 time.
I keep getting the
Unable to set up Voicemail notifications.
Any help would be muuuuuuch appreciated !!!
Sent from my PC36100 using XDA App
This happened to me recently and after much trouble shooting, un-rooting and letting Sprint trouble shoot it for hours, and finally a phone replacement that didn't fix the problem, it turned out to be "9016" texts were blocked. When it was suggested I check this I laughed cause there was NO WAY that was the problem... it was blocked when I checked. Unblocked, activation message went through, works great ever sense. I had blocked this in August and unblocked an hour later, didn't even have an Evo then.
Anyway, go to sprint.com, log in, my spint > device and media > block text. Go to blocked list and look for "9016". Hope that does it for ya!
Wow. I bet it will work. I forgot I blocked those while using cm6 a long long time ago. Thanks a huge mega ton man !!!!!!!
Sent from my PC36100 using XDA App
Ezintn said:
This happened to me recently and after much trouble shooting, un-rooting and letting Sprint trouble shoot it for hours, and finally a phone replacement that didn't fix the problem, it turned out to be "9016" texts were blocked. When it was suggested I check this I laughed cause there was NO WAY that was the problem... it was blocked when I checked. Unblocked, activation message went through, works great ever sense. I had blocked this in August and unblocked an hour later, didn't even have an Evo then.
Anyway, go to sprint.com, log in, my spint > device and media > block text. Go to blocked list and look for "9016". Hope that does it for ya!
Click to expand...
Click to collapse
Your the man! Two Evo's later and multiple hours on the phone with tech support it took one simple post for me to correct the problem. STICKY THIS POST!!
Thanks Ezintn!

ok... issues!

I have a cricket flashed inc. It's worked fine till a few days ago. Issue is I can not take on calls but I can make calls or text.I called my voice mail and had 23 messages! so it took me forever to fix it and I don't know what happened. I know I *228 and made a ton of calls and it finally started working. But when I *228 it changes my username to [email protected] Com or some kinda VZW crap. The new Rom I'm using doesn't have epst so I can't fix it to get my web back.
So idk what to do. Find epst to install and fix it or figure out what the help is with my phone not accepting calls.
Any help is wanted and ill answer any questions.
nFiniti said:
I have a cricket flashed inc. It's worked fine till a few days ago. Issue is I can not take on calls but I can make calls or text.I called my voice mail and had 23 messages! so it took me forever to fix it and I don't know what happened. I know I *228 and made a ton of calls and it finally started working. But when I *228 it changes my username to [email protected] Com or some kinda VZW crap. The new Rom I'm using doesn't have epst so I can't fix it to get my web back.
So idk what to do. Find epst to install and fix it or figure out what the help is with my phone not accepting calls.
Any help is wanted and ill answer any questions.
Click to expand...
Click to collapse
Wasn't there a cricket ROM floating around somewhere? Maybe what you could do is flash that, then update your PRL/Reactivate your phone. Then you could prolly flash another ROM without any issues with your PRL. That is all speculation though =/
Idk if it will work. Because my last Rom was running flawless. But had the issue. And when Ifixed it it broke right after. Lol.
nFiniti said:
Idk if it will work. Because my last Rom was running flawless. But had the issue. And when Ifixed it it broke right after. Lol.
Click to expand...
Click to collapse
Hmm... don't know what to tell you then. Can you get any support from Cricket?
http://forum.xda-developers.com/showthread.php?t=791917
^^^ Cricket ROM for Cricket flashed Inc's ^^^
What we need to know:
1. Current rom
2. Previous rom
3. Process/steps needed to recreate the issue
4. A logcat of making the phone call
5. Any/all other info you think we should know
With this info, we'll be better suited to try to help you.
Yes, that cricket Rom I tried yesterday and it totally screwed my phone up. Wouldn't load! So I went back.
Previous Rom is the OTA froyo. I'm now using R2Doesinc Rom from Rom manager.
Issue. Not sure if it has anything to do with It but I presed airplane mode and turned it off. After that my phone Wouldn't accept incoming calls unless I was already in a call via call waiting! I then tried this Rom but nothing changed. Then did *228 and re programmed my phone. It did nothing. I got upset and made a bunch of outgoing calls and then it started working.
But when I did the *228 it killed my internet because it always changes my username from @mycricket.com to something like @vzwnet.com or whatever. And this Rom doesn't have epst so I can't fix it!
So I went back to my old Rom to fix my internet and boom problem came back! no incoming calls unless call waiting. So I went back to gingerbread and programmed again and made a bunch of calls and its working but I can't get into epst to setup my wap!
Alright. Somewhat fixed things. But new problems. While I'm on the web all incoming calls goes directly to voicemail. However I instantly get a notification. If I turn internet off all incoming calls are received. And I'm only getting 1x and not 3G. So there it is. Any help?
nFiniti said:
Alright. Somewhat fixed things. But new problems. While I'm on the web all incoming calls goes directly to voicemail. However I instantly get a notification. If I turn internet off all incoming calls are received. And I'm only getting 1x and not 3G. So there it is. Any help?
Click to expand...
Click to collapse
What prl are you on?
Sent from my DROIDX using XDA App
35036! Same one I been on. It's what cricket sends me through programming.
Problem with replacing it with others is I can't go back without having to go back to my old Rom and setup epst. Cause this Rom doesn't have it. I wish I could use that cricket Rom to pull the proper branding for cricket to fix how programming works.
Every time I *228 it changes my username to [email protected]. idk why or where the proper file is to change so it sets things up right when I program

SMS Taking Hours to Recieve

About 2 weeks ago my phone stopped receiving SMS on the reg. They are ranging anywhere between 20 min to 2 hours to receive. There is no delay when I send to people, just on the receive. I've flashed back to sense and did a PRL and Profile update then restored CM 7.1. Sprint just says it's due to high usage due to the weather...not buying it. Weirdest thing about it being my wife's phone has the same issue and it developed at the exact same time. Running cm7.1, clockwork and savagedzen 2.2.1 BFS HAVS on both. I've also tried flashing to tiamat 4.0.7-799 w/sbc and same issue. Up to any suggestions
Is the wife using an EVO? Try a different ROM combo for a few days and see if this helps. How about CM7-RC1 after a full wipe?
You'll find the sweet spot
Grab the app Gingerbread SMS Ghostly, has grabbed quite a few lost texts for me.
https://market.android.com/details?id=it.sineo.android.GhostSMS&feature=search_result
Tried ghostly. Didn't work. The messages seem to come through if I place a call. I've resorted to calling my voicemail to check my text lately. I'm using 7.1 rc1. I did flash sprint lovers rom and sent myself a text with no luck either. Are there any network settings with sense based rom that can be checked/modified?
Sent from my Evo using XDA App
You will probably have to call sprint and be cranky, as its most likely a network issue.
They've reset my data a few times now and claim they've done all they can. I had the call escalated the last time and nothing really came of it. Seems like when I call them with the issue the text come through within 2 minutes. They claim anywhere up to 30 min is considered not an issue. Its BS. Since cellphone met text it's been near instant. My crappy Nokia block phone did just fine. I could understand if there was a national emergency but there is no reason for any lag. Ill call them again tomorrow. My wife sent me a message at 753pm and it is currently 10, No message
Sent from my PC36100 using XDA App
Did u change/update PRLs around the same time this started happening? Sprint changed a bunch of PRLs recently and now some people get terrible data. PRLs are mostly location based. So due to contracts with other carriers, your phone may be connecting to different towers and data is routed differently. Try a different prl for the hell of it
Sent from my HTC_supersonic using xda premium
no, hadnt made any changes to the phone. played around with a few prls and radios and no luck still. so far sprint has managed to give me $50 credit but no working phone.
I don't really know then man. Hmm. Try a data profile reset from the epst menu. ##3282# enter your msl, hit edit go to data profile and hit menu and then restore.
The phone will reboot itself and renew its data profile connection and prl etc all in one shot. Aside from that, I would think its a network type issue. Especially since its both of your phones.
Sent from my PC36100 using xda premium
Well...basically did that with my phone while on the phone with sprint last night. sat on the phone for 76 min (40 of that being on hold). I was using her phone to make the call. Got disconnected after all was said and done. Tried to call sprint back via 611 and automated message told me my account could not be authenticated or something to that nature. Long story short had to rerun activation using EPST reset. Her phone now works. Flashed it back to CM7.1 rc1 and hers is working correctly. Going to try to flash back to sense today on my phone and let it work its way through the reprogramming and I'll place a call or 2 from sense and wait a few before flashing back to CM. Thats the last thing i can really think to do.
On another note, I have found a temporary work-around on my issue for my phone. Google Voice has an option to intercept text messages. I turned that on and google voice gets them instantly. Only thing annoying is I dont have an SMS count anymore. ADW notifier will show a "?" on the icon for google voice. I guess that notification marker will do for now. Other than that, its a tolerable solution til i find the real one.
Sorry homey, I know it can be frustrating. But yeah try again with sense and see what happens. Best of luck.
Sent from my PC36100 using xda premium

[Q] quick 3g question.

Having an issue with my 3g service not working. didn't do anything special with anything on my phone, it just stopped at some point this morning. I was running mikg v3 b1 with aggressive freedom, v6 scripts (options 7 and 20 selected) and the 3g tweak from zeppelinrox (fastest setting). I tried reflashing the kernel, flashing more freedom kernel, putting the phone into airplane mode and back, and now I am restoring a backup in which 3g was working to see if that fixes the problem. Aside from the usual answer of try reflashing the rom or reflash the kernel could anyone offer any advice as to what I could possibly try next if this nandroid restore doesn't work? Thanks so much in advance for helping me to solve this problem.
Have you tried updating through the ROM's setting?
Try to update your prl and profile and maybe that'll do it.
Report back and if it doesn't work we'll try some other things ...
~ I'm a fungi
a senile fungus said:
Have you tried updating through the ROM's setting?
Try to update your prl and profile and maybe that'll do it.
Report back and if it doesn't work we'll try some other things ...
~ I'm a fungi
Click to expand...
Click to collapse
No dice on the updates. Sprint says everything is hunkey dorey but I smell a rat. What other options are there. Btw, my nandroid restored to mikg 2.61, aggressive freedom.
Edit: 4G seems to work fine fyi. For some reason 3g will not come on.
Sent from my modded mikG Evo... It's easier this way.
First go into your settings, wireless and networks and check and see if your mobile connection is checked on. I kno it sounds simple but check anyway.
If that's not it, get msl reader off the market its free, you need to be rooted, copy your msl code down. If your not rooted you need to call Sprint and they'll give it to you.
If youGo to the dialer and press ##3283# edit mode, profile, hit the menu button, and press restore when it pops up. Your phone should restart, if it doesn't turn it off. Turn it back on if it didn't shut down automatically. Let it do its thing, when the prl update pops up cancel it. See if your 3g comes back. You can update profile and prl if you'd like after this process. I hope this helps
Sent from my PC36100 using xda premium
twiztidvandal417 said:
First go into your settings, wireless and networks and check and see if your mobile connection is checked on. I kno it sounds simple but check anyway.
If that's not it, get msl reader off the market its free, you need to be rooted, copy your msl code down. If your not rooted you need to call Sprint and they'll give it to you.
If youGo to the dialer and press ##3283# edit mode, profile, hit the menu button, and press restore when it pops up. Your phone should restart, if it doesn't turn it off. Turn it back on if it didn't shut down automatically. Let it do its thing, when the prl update pops up cancel it. See if your 3g comes back. You can update profile and prl if you'd like after this process. I hope this helps
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks. Did all of that with Sprint on the phone. They put out an outage ticket because the tech felt that service may be down in my area. A few others with Sprint at my job have also reported problems today. I'll have to wait and see when u get off of work and out of the area to see if its sprint's problem or my phone. I'll update as soon as I find out. Thanks guys for being so willing to help! Much appreciated.
Sent from my PC36100 using Tapatalk
Edit: SPRINT SERVICE SUCKS. Don't even know when they have an outage. Thanks for all of the direction though. Mucho gracias!

Lose 3G whenever making outgoing calls...

Alright, 2 nights ago my phone stopped sending/receiving texts/calls, I do have a cloned phone, but the Samsung Intercept I used as a donor phone sits in a drawer with it's battery out and all, but I've recently began using it again since my WFS does not want to work as a phone anymore. 3G connects fine when using it for anything except calling or texting. When I text it loses signal then goes to 1x then fails to send, when calling 3G turns off, the icon goes away in the status bar, and I get "Your account could not be validated..." (My WFS had a bad ESN and I bought it off ebay, and the guy told me it was ready to activate so I paid $110 and wasn't about to try and re-sell it)
If anyone can help me out here It'd be a great help. I've read it could be a kernel problem, but I haven't downloaded a new kernel to flash it yet. I'm trying that tomorrow.
When you make calls the 3g icon is suppose to go away because the phone dosent require a data connection while placing a call, I would flash a new rom
Sent from my NookColor using xda premium
flash a new rom
Sent from my WFS with CM9 using XDA
Installed a stock ROM, simonsimons sense 3.5 and CM7. No luck though, I still get the same message. Last thing I remember doing before things stopped working properly was I uninstalled simtoolkit and smartcard service using nobloat. I was using simons sense 3.5 then.
Edit: The intercept works perfectly. So I know it's not my VM account.
Anyone.....?
Actually, Everything works except calls. I can text and use data and everything but calls say "Cannot verify account"
Edit: Got a new message when I tried to call again, It was error 16, so I looked it up and people said something about rooting phones and such, I'm going to try and unroot my phone and see what happens
look at build.prop and see "ro.ril.enable.dtm", set this to 1 if your network allows simultaneous transfer of Circuit switched (CS) voice and Packet switched (PS) data over the same radio channel (ARFCN)
im not sure with your case but maybe this can help
asdot said:
look at build.prop and see "ro.ril.enable.dtm", set this to 1 if your network allows simultaneous transfer of Circuit switched (CS) voice and Packet switched (PS) data over the same radio channel (ARFCN)
im not sure with your case but maybe this can help
Click to expand...
Click to collapse
I actually do not have that line in my build.prop... is it supposed to be there on the MarvelC? Not sure if it's the same thing, but I did ##DATA# and enabled DDTM there. if it doesn't work I can always change it back to disabled, but it's worth a try...
Edit: Didn't work, guess i'll just call up VM and talk to them about it. From what people were saying it's either the rooting, or a security measure that happens randomly when doing a hard reset set up by sprint, and Sprint owns VM so... bleh.

Categories

Resources