No signal - Sprint Samsung Galaxy S III

So my phone randomly dropped 3g signal, stopped texting, can't make calls. Idk what to do, I've tried ##scrtn# multiple times, it fails.
The phone number in settings is wrong too
Sent from my SPH-I710 using xda premium

If it just started randomly you may want to Check the Sprint Site, or Call them. To see if they are doing any work on the Towers in your area. The link below has a map you can check for work in your area. Just select your City, or enter the location you want to check.
https://network.sprint.com/MI/Lansing/

prboy1969 said:
If it just started randomly you may want to Check the Sprint Site, or Call them. To see if they are doing any work on the Towers in your area. The link below has a map you can check for work in your area. Just select your City, or enter the location you want to check.
https://network.sprint.com/MI/Lansing/
Click to expand...
Click to collapse
Nothing.
My mom's phone is working great, same device and carrier.
No issues on the maps.
And it's now around 16 hours in.
I've tried ##scrtn# this morning twice, nothing, it even lost my phone number and username in settings.
Meid seems good though.
Sent from my SPH-I710 using xda premium

What Rom ? Have you tried Flashing a different Rom ?

xblackvalorx said:
Nothing.
My mom's phone is working great, same device and carrier.
No issues on the maps.
And it's now around 16 hours in.
I've tried ##scrtn# this morning twice, nothing, it even lost my phone number and username in settings.
Meid seems good though.
Sent from my SPH-I710 using xda premium
Click to expand...
Click to collapse
When you say your dialing the reactivation code are you in fact dialing
##72786#??
Sent from the future via Tapatalk 4

I to am having the same problem, I woke up this morning and no signal, I haven't done anything to the phone so not sure why this happened, I'm stock rooted and when I use the dial code nothing happens, it just stays on the dial screen, any suggestions. It is raining in Boston so maybe that's why.
Stock Rooted SG3

Maybe you need to pay your cell phone bill
All kidding aside you dialed the code exactly as its written ##72786# no deviation. Because regardless off weather it should attempt to reactivate your phone to the network.
Sent from the future via Tapatalk 4

Thanks for replying with a joke.After about 2 hours of no service it started working. I was saying about the weather cuz it was raining like crazy around here so wasn't sure if it knocked out a cell tower or something but regardless it's working.
Stock Rooted SG3

bstangs1 said:
Thanks for replying with a joke.After about 2 hours of no service it started working. I was saying about the weather cuz it was raining like crazy around here so wasn't sure if it knocked out a cell tower or something but regardless it's working.
Stock Rooted SG3
Click to expand...
Click to collapse
Mine too just randomly started working again. And yes, scrtn.
Sent from my SPH-I710 using xda premium

Yeah that was pretty strange but I'm not gonna complain.
Stock Rooted SG3

Related

[Q] Can only make calls in Roaming mode

So I have been using ICS starting with FD05 upgraded to FD10 and started having issues a few days after i upgraded... until today I cant make any calls but only in roaming mode... downgraded to EL29 and even went completely stock with no root to see if I could get a system update or anything.. and no luck.. sometimes it will let me update prl and profile.. but other times it errors out...also for a second it seemed if I turned off 3g service my calls work connect to sprint service.. but I couldn't simulate that so called fix again..
my plr is 60686 near the Seattle area if that makes any diff...
missed a call from work and almost lost my job because of this... any help would be great...
I seen some new post about prl... but nothing really what I am experiencing..
Jeepguyxj said:
So I have been using ICS starting with FD05 upgraded to FD10 and started having issues a few days after i upgraded... until today I cant make any calls but only in roaming mode... downgraded to EL29 and even went completely stock with no root to see if I could get a system update or anything.. and no luck.. sometimes it will let me update prl and profile.. but other times it errors out...also for a second it seemed if I turned off 3g service my calls work connect to sprint service.. but I couldn't simulate that so called fix again..
my plr is 60686 near the Seattle area if that makes any diff...
missed a call from work and almost lost my job because of this... any help would be great...
I seen some new post about prl... but nothing really what I am experiencing..
Click to expand...
Click to collapse
Your post was a little hard to follow. You have used the one-click odin to go back to a stock rooted rom and are still having problems, is that correct?
Try this
##72786# then enter your MSL code then click okay to reset data. This will only reset and re-provision/activate your phone to Sprint. This will create a new profile on Sprints network and will give you any new network settings that may have changed in your area
1. Download "Terminal Emulator" from the app market.2. Open Terminal Emulator.3. type in getprop ril.MSL (make sure the .MSL is capitalized)4. Press enter and poof, you have your MSL code.
Helps to not use swype .....while doing this as Swype will capitalize the i in ril
Sent from my SPH-D710 using Tapatalk 2 Beta-6
Epix4G said:
Try this
##72786# then enter your MSL code then click okay to reset data. This will only reset and re-provision/activate your phone to Sprint. This will create a new profile on Sprints network and will give you any new network settings that may have changed in your area
1. Download "Terminal Emulator" from the app market.2. Open Terminal Emulator.3. type in getprop ril.MSL (make sure the .MSL is capitalized)4. Press enter and poof, you have your MSL code.
Helps to not use swype .....while doing this as Swype will capitalize the i in ril
Click to expand...
Click to collapse
Great info. Will this have any other affect other than reprovisioning the phone?
tdunham said:
Great info. Will this have any other affect other than reprovisioning the phone?
Click to expand...
Click to collapse
Not that i know of .... Then do a prl and profile update....
Sent from my SPH-D710 using Tapatalk 2 Beta-6
Epix4G said:
Try this
##72786# then enter your MSL code then click okay to reset data. This will only reset and re-provision/activate your phone to Sprint. This will create a new profile on Sprints network and will give you any new network settings that may have changed in your area
1. Download "Terminal Emulator" from the app market.2. Open Terminal Emulator.3. type in getprop ril.MSL (make sure the .MSL is capitalized)4. Press enter and poof, you have your MSL code.
Helps to not use swype .....while doing this as Swype will capitalize the i in ril
Sent from my SPH-D710 using Tapatalk 2 Beta-6
Click to expand...
Click to collapse
Dang Was hopeful that this was going to work... Did everything you said and I still cant make sprint network calls only roaming... tho now it updated prl and profile very fast.. just wont let me make phone calls...
Jeepguyxj said:
Dang Was hopeful that this was going to work... Did everything you said and I still cant make sprint network calls only roaming... tho now it updated prl and profile very fast.. just wont let me make phone calls...
Click to expand...
Click to collapse
Next is to use Odin to flash modem and then see if it still don't work
Sent from my SPH-D710 using Tapatalk 2 Beta-6
Epix4G said:
Next is to use Odin to flash modem and then see if it still don't work
Sent from my SPH-D710 using Tapatalk 2 Beta-6
Click to expand...
Click to collapse
Ive already flashed a EL29 modem and still no luck
Im on EL29 GB complete stock no root or anything... should I reflash the same modem (EL29) or go with like EL26?
also I chatted with sprint today and they said there is an outage in my area and it started today at 12:00... even tho my issue started yesterday at 4pm ish... looks like im going to have to wait to see if they fix it on there side before I can say there is something wrong on my end... THANKS SPRINT!!!
Jeepguyxj said:
Dang Was hopeful that this was going to work... Did everything you said and I still cant make sprint network calls only roaming... tho now it updated prl and profile very fast.. just wont let me make phone calls...
Click to expand...
Click to collapse
You didn't associate your phone with google voice at any point did you? Caused me a ton of problems.
Sent from my SPH-D710 using XDA
tdunham said:
Your post was a little hard to follow. You have used the one-click odin to go back to a stock rooted rom and are still having problems, is that correct?
Click to expand...
Click to collapse
So basically... Last week i was running ICS FD05 for a few days and then upgrade fresh install to FD10 ICS... Monday this week I missed a phone call around 5AM for my work.. didn't think about it much...
but yesterday I was having issues with getting text and sending them... with double sending and just not sending at all.. so I figured maybe its the new leak that messed up so I went back to stock rooted EL29 with one click (done it before several times) but went I went back it seemed that I cant make phone calls to my Voicemail or anyone else for that matter unless I was roaming...
I have tried flashing back to an ICS build and that hasn't helped... also I reinstalled a 60686 prl from a post in development (thought that my prl was corrupt) and also did a factory reset with my MSL number like Epix4g told me to do.
and No never used google voice at all.. was thinking about it after this fiasco... but staying away till i get a better picture of whats going on
Jeepguyxj said:
No never used google voice at all.. was thinking about it after this fiasco... but staying away till i get a better picture of whats going on
Click to expand...
Click to collapse
FYI, I can relate with you. For the last several weeks I can't recieve phone calls or voicemails. The problem has been intermittent. Calls drop straight to voicemail and I'll get the visual voicemail notification hours later.
I can't blame this one on ICS, I've been using GB roms and it's happened on several (worth a try). But I swear it started happening after I thought I'd give Gvoice a try. Getting rid of it is a different conversation. I've been back and forth with Sprint a few times too. Just got off of the phone a few minutes ago because it happened again today.
Keep me apprised too.
I don't have any problem with gv but I don't inter grate it with sprint I just use the voice mail part ....when u first install just click skip and then go from there .... I hated it making u hit 1 to answer and the look of the text part ....it is OK for just voicemail though to me
Sent from my SPH-D710 using Tapatalk 2 Beta-6
Going about 30miles away from my house to see if it has anything to do with the cell tower.. wish me luck..
Jeepguyxj said:
Going about 30miles away from my house to see if it has anything to do with the cell tower.. wish me luck..
Click to expand...
Click to collapse
LOL, bring back some hot wings please.
Sent from my SPH-D710 using XDA
tdunham said:
LOL, bring back some hot wings please.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Well I get great service anywhere else other than my house... I do think that my prl was corrupt.. but im going to flash the new FD16 ICS and call it good....
and tdunham... all I have is a half ate bag of funyuns... sorry no wings for you!...lol
so im going to give sprint a few days to fix their tower before I give them hell for bad service... thanks for your help all
Update to my problem
So if anyone cares I still don't have a native signal from sprint in my house.. they say that are still working on it and cant find the problem... so sprint tech support sent me an Airave ... hooked it up today... I get full bars now and pretty clear signal (just don't stand in front of it) and best of all no fee and no monthly charges unless you have an issue with credit then they charge you 5 bucks a month
the only things that suck with this is that when you make or get a call it has 3 beeps (letting you know that you are on the Airave signal)
also if you are roaming you get the same 3 beeps but you have a triangle above your signal bars
but non the less no more dropped calls from my house and has built in GPS
So if you have a weak signal or or none at all this might be right up your ally.
It seems that you get your signal from your high speed internet so make sure you have that before getting an Airave... thanks for all your help!

Data issues anyone?

for some reason i cant connect to my browser or anything using Data. i've flashed 3 different roms to see if i got the same results and still no data but everything else works fine Voice and Text.. and im in Orlando Fl. in case you guys were wondering
No Data
mackentosh said:
for some reason i cant connect to my browser or anything using Data. i've flashed 3 different roms to see if i got the same results and still no data but everything else works fine Voice and Text.. and im in Orlando Fl. in case you guys were wondering
Click to expand...
Click to collapse
I'm having the same issue, I didn't check this morning before I left Lakeland, but I'm near Lee and OBT and have no data on my Evo LTE. I am at least glad to see its not my ROM either.
:crying: im having the same issue. since i woke up about an hour ago ive noticed i have absolutely no data(west palm beach fl)... sprint has me on hold now
I spoke with Sprint and they said the network was down in Orlando and they are crediting my account for the down time.
Ok so it's not just me then but I'm calling to get my credit tho
Sent from my SPH-L710 using xda premium
I'm back online
Hearing stuff like this makes me wanna switch carriers.
Not sure if its just the carrier here. I've had this trouble on 2 different ROMs and the millisecond I wipe and re-flash I get data back. Some people have the same thing, others have not a clue in hell what were talking about.
Check your APN setting. Under setting- more setting- mobile network - APN.
What ROM are you on now?
If not call your carrier operator.
Sent from my GT-I9300 using xda app-developers app
amosljl1995 said:
Check your APN setting. Under setting- more setting- mobile network - APN.
What ROM are you on now?
If not call your carrier operator.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I don't have that option, task&ktoonsez aokp jellybean. Had problems on cm10 nightlies and this. This ROM is epic awesome but I can't not have data. I had stock ROM rooted on stock lf9 radio, never un-rooted and updated. Not a single problem for months. Put cm10 on and within the first week, no data. Re flashed, still none. Flashed all 4 radio versions, then lost phone service. Flashed aokp last Monday, good until I woke up this morning. Went to bed last night with 20mbps 4glte connection, phone never moved, woke up with no data. I can get 3g once every 2 hours or so at a bandwidth of .6kbps ( speed test certified).
Try calling your network operator. Or you can reflash stock firmware and see if problem persist.
But CM10 by default has a wrong APN setting (For me) and I just change according to the right one and it is perfect now.
But reflash stock.one and try.
-If I did help, hit the thanks button
Sent from my GT-I9300 using xda app-developers app
amosljl1995 said:
Try calling your network operator. Or you can reflash stock firmware and see if problem persist.
But CM10 by default has a wrong APN setting (For me) and I just change according to the right one and it is perfect now.
But reflash stock.one and try.
-If I did help, hit the thanks button
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Called net op, reset connection with., otherwise... no help. Also I know nothing about apn's, however there was an APN update in the last change log. When I say I know nothing about apn's, that's literal. I don't even know what the acronym stands for.
sprint
pimpitout007 said:
I spoke with Sprint and they said the network was down in Orlando and they are crediting my account for the down time.
Click to expand...
Click to collapse
My friend is having a lot of issue with data in NJ with sprint. Maybe the they are testing LTE which is causing issues?
Data is back. titanium backup of user apps+data, backed up the built in launcher to SD, wiped, flash, gapps. Data working and phone is like I never left. Going to use all of the dev logging and track what I do day to day to see what the hold up is here.
No idea then....
Sent from my GT-I9300 using xda app-developers app
Call to action!
mackentosh said:
for some reason i cant connect to my browser or anything using Data. i've flashed 3 different roms to see if i got the same results and still no data but everything else works fine Voice and Text.. and im in Orlando Fl. in case you guys were wondering
Click to expand...
Click to collapse
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!

No signal

I have no signal on my galaxy nexus. It just started doing this today, haven't had a problem for 3 months or so. It just started today, and once in a while there is a little R above where the signal bars would normally be. How do you fix this?
The R is for roaming and just go to settings then mobile settings then click on system select and click on home only and also click on network mode and just click on CDMA/EdVo auto and that should help it to not roam and stay on sprints signal hope that helps ..let me know if u need any other help and also make sure u updated to latest PRL
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
Mine did the same thing too -- lost signal - Google GSM play store phone that was less than two weeks old.
After few reboots trying to diagnose the issue, the IMEI changed to UNKNOWN in the "about phone" -> status
/factory was intact and undamaged - a backup of /factory - showed that none of the files had changed. The radio appears to have failed..
Called Sammy and got replacement cross-shipped - and sent the broken one back..
Got a new Sim card works fine
Sent from my Galaxy Nexus using xda app-developers app
Mines done this several times and it always took about two reboots to get a signal again. It said I needed to insert a valid sim card...
Sent from my Galaxy Nexus using xda app-developers app
Even without a a sim I used to get bars and "Emergency calls only" - After it flacked out, I would no longer get any bars.. when I tried to search for networks it would error out immediately. I tried three different sims, none of them were recognized..
Once in a while, my phone will loose data connection. The 'data icon' in the status bar, turn from blue to grey and the only way to get data working again, is to reboot the phone.
Had it happen a couple times now. Airplane mode toggle on/off works to fix it.
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
Ieatnoobs said:
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Mine is doing the same thing whats going on? How do you fix this problem? Is it ST network issue?
Hmm last time airplane mode didn't work for me. Will try again next time. I also think it happens when I leave wifi.
take out your battery and then restart your phone. if that does not work. check in your network settings and make sure you are on the correct network for your carrier. if that still does not work, go to your local store and see if they can warranty you out a phone or check your settings
GRICKMAAAZ said:
take out your battery and then restart your phone.
Click to expand...
Click to collapse
It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
lesonal said:
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Ive got the same issue!!!
It started yesterday as well, Ive tried almost everything but nothing works, Im waiting for tuesday to come to go to my carrier store if they can do something for me
IsonNick said:
It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
Click to expand...
Click to collapse
I understand that but there has to be fix right? As soon as i reboot the phone it works but it seems like whenever it changes cell towers signals it locks up again. Crazy thing is all the signal bars on my phone are full green, but have no data until i reboot.

Text message issues.

Is anyone else having issues receiving text messages? Mine have been coming in out of sequence using the stock messaging app.
Sent from my SPH-L900 using Tapatalk 2
Walruski said:
Is anyone else having issues receiving text messages? Mine have been coming in out of sequence using the stock messaging app.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
No problems here, but I know my messages would always be in and out of order if I was roaming. Are you roaming or do you have a decent signal? If your messages are out of order when you have signal, there's something weird going on with your phone.
Mine dont come in order either, I am using handcent and Im on an airave.
Well, there's your problem. Airave . I have a love hate relationship with mine. I've had several phones in the past few years since its been out, and all phones have had connection problems with the airave . Text messages don't go thru, even tho they look like they did. They show up repeatedly, both sent and received. They arrive hours to days later. Its the airave . If I'm out and about with decent signal, all phones have behaved well. At home connected to airave , not so much. Drives me and my wife nuts. I have no other options at home since I get no cell reception at all, and this is my only form of communication. Like I said, love hate. Resetting the airave , and doing a prl update on the phone helps, for a little while. YMMV.
Sent from my SPH-L900 using xda premium
I am in the same boat, no signal here. I did put prl 24006 on my phone and do get a signal without the airave, but hubby's phone doesnt get a signal at all so we still have to have it on for a bit more until he gets his note. Then I will be putting the prl on his phone too.
you might try it, link:
http://forum.xda-developers.com/showthread.php?t=1957805
Thank you so much! It took me forever to figure out how to do it. I used edit instead of view after the ##3282# and entered my MSL, and the option to write prl was not there. Hit view by mistake and saw it for the first time today. I did load a different corporate prl. 56009.PRL. So far its giving me full bars and LTE while I'm sitting on my couch. Normally I get zilch. I'm gonna load it into my wife's SIII in the morning and see the reaction in her face when she sees full bars and the airave unplugged. Thanks!
Sent from my SPH-L900 using xda premium
Your welcome!

Guess I'm stuck with a paperweight... PLEASE HELP!!!!

It all started last night, my phone no longer connects to the Sprint network. When I try to make calls I get this error "The number or code you entered is incorrect" when someone calls me they get the same error. I have flashed a stock image through odin and its back on ICS but I get a SIM card error and the phone refuses to connect to Data. I am at a loss on what could have caused this but my phone is useless at this time and I am pretty pissed. My phone worked great no problem until I attempted to use Google Voice and that is when I lost Data and Voice function. I have removed my phone number from google, disabled GV and even changed my phone number but the problem still exists. If someone could shed some light on my problem I would greatly appreciate it!
PS: Sprint claims its a tower issue but my other devices work just fine.
Try ##72786# in the dialer. It'll force the phone to reactive everything
Sent from my SPH-L900 using xda premium
nolimit06 said:
It all started last night, my phone no longer connects to the Sprint network. When I try to make calls I get this error "The number or code you entered is incorrect" when someone calls me they get the same error. I have flashed a stock image through odin and its back on ICS but I get a SIM card error and the phone refuses to connect to Data. I am at a loss on what could have caused this but my phone is useless at this time and I am pretty pissed. My phone worked great no problem until I attempted to use Google Voice and that is when I lost Data and Voice function. I have removed my phone number from google, disabled GV and even changed my phone number but the problem still exists. If someone could shed some light on my problem I would greatly appreciate it!
PS: Sprint claims its a tower issue but my other devices work just fine.
Click to expand...
Click to collapse
Make sure its rooted since going back to stock.
xxStarbucksxx said:
Make sure its rooted since going back to stock.
Click to expand...
Click to collapse
How is being rooted going to fix this?
I have gone 100% stock all the way to ICS. I then rooted, updated to MD4 including the radios and firmware. I have data now but still no calls or texting. I have edited the MDN and forced reactivation. They guy last night said it was a tower issue but I'm now 35 miles away and I highly doubt the same problem exists here. My girlfriends phone works no problems at all. It has to be an account issue but no one at Sprint cares to help...
Sent from my SPH-L710 using Tapatalk 4 Beta
nolimit06 said:
I have gone 100% stock all the way to ICS. I then rooted, updated to MD4 including the radios and firmware. I have data now but still no calls or texting. I have edited the MDN and forced reactivation. They guy last night said it was a tower issue but I'm now 35 miles away and I highly doubt the same problem exists here. My girlfriends phone works no problems at all. It has to be an account issue but no one at Sprint cares to help...
Sent from my SPH-L710 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Did you try the dialer trick I mentioned? And how did u update? Using odin or the actual ota's?
Yup
Sent from my SPH-L710 using Tapatalk 4 Beta
Update prl And profile. Or try changing your network to cdma only reboot then switch to cdma / lte.
Sent from my SPH-L710 using xda premium
Ill give it a shot
Sent from my SPH-L710 using Tapatalk 4 Beta
I don't see the prl/profile update fixing it as the dialer trick shouldve covered that. The other suggestion above might help tho. I'm also thinking maybe dialing *720 and *730 to make sure gv is all the way diabled.
Just get this when I make calls... "The number or code you dialed is incorrect, message 7 switch 180."
Sent from my SPH-L710 using Tapatalk 4 Beta
billard412 said:
I don't see the prl/profile update fixing it as the dialer trick shouldve covered that. The other suggestion above might help tho. I'm also thinking maybe dialing *720 and *730 to make sure gv is all the way diabled.
Click to expand...
Click to collapse
Well I did change my tn last night and thought that would fix it. Ill try those codes as well.
Edit: Same error...
Sent from my SPH-L710 using Tapatalk 4 Beta
Have you ever changed your number on sprint b4? Maybe it's a glitch on their end due to the number change just not settling in yet
I did about 2 years ago... all I can do is wait til they ooen and give them a call. I had to bring my girlfriends phone to work with me so I can check in with the office. Guess ill give them a ring in a few. Its just odd that data works without an issue. ..
Sent from my SPH-L710 using Tapatalk 4 Beta
If your data is working fine then I have to call it their issue for sure. Which would make sense as data could be working based off of account info rather than your number. Where as if you make a call your actual # comes into play. Could be wrong here just a theory. But best of luck I'll post if I think of something else but I bet u this fixes itself
Ill keep ya posted, thanks for your help.
Sent from my SPH-L710 using Tapatalk 4 Beta
Well I just got an automatic profike update and now it works... Only issue now is I get the profile update popup every 5-10min.
Sent from my SPH-L710 using Tapatalk 4 Beta
Glad it's working and for future reference I found this looking on sprints site.
"Looking at the tower nearest you it appears to be performing properly When a tower goes down you will not hear any error message.* The message* is a function of the switch where the wireless system connects to the wire system.** Do you get the message with every number you call or just some numbers?* Can you call (888)-546-0314* That is a sprint test number."

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