[Q] Calls not being received - G2 and Desire Z Q&A, Help & Troubleshooting

Hey everyone,
Used the guide about 3 months ago to root/debrand/etc my G2 from T-Mobile, flashed CM7 (not sure the version - was a while ago).
Anywho, wife broke her iPhone so I brought her over to the green side by setting her up on the rooted G2. Her carrier is ATT. At first everything worked except voicemail, but a call to ATT fixed that by changing some iPhone settings.
The problem that she's had the past few weeks is that about 30% of her incoming calls ring twice, and give a busy tone. It is not fully random, it is always the same phone numbers that do not go through (mine being one of them). The other calls go through no problem.
I have not flashed any radios to the phone, and to my knowledge she has not changed any type of settings or blacklisted me & others. Thanks for your help, its annoying to have to text "call me" as the only way through.

Sorry to bump, just wondering if anyone has any ideas on this one?
Thanks in advance

only thing i can think of is the number has somehow been blacklisted, are you 100% sure numbers havent been accidently blacklisted on your or her phone? if it only happens with certain numbers then it has to be a blocking issue
Sent from a htc desire z

I'll double check when home from work. It wouldn't be a radio issue? If it comes down to it, do you think a wipe and install of latest CM will fix it?

very much doubt it is rom/radio related as it only happens with certain numbers, if after checking that nothing has been blacklisted then you could try a full wipe reinstall, doubt a cache wipe would help, i am fairly certain that some numbers have been accidently blacklisted though
Sent from a htc desire z

Att might have messed up somthing. What did they change to get voicemail working? I would recomend using googlevoice if your not already. Also check too see if you have any numbers forwarded to the old voicemail. Your wife may have had custom settings for a few people? I've never owned an iphone so im not sure of the options. All forwarded calls get handled by att so changing roms wont fix it. However your phone can add/change blocklists and forward numbers. Good luck!
Sent from my HTC Vision using Tapatalk

You guys are good! Just got a hold of her and she gave a big "oooops!" when she saw me and her mom were blacklisted. Actually, seeing as how it was just us 2 I bet it was purposeful ;P
As far as att and iphone goes, they have special backend services to handle iphone voicemails etc. She's still on the iphone data as its cheaper but on a regular voicemail setup. She's limited to 2g speeds but I heard that's due to the bandwidth used by att and on the G2?
Sent from my SGH-T839 using XDA App

Yea G2 doesnt support att 3g bands. Edge worked fine for me on my g1 with att. Plenty fast for maps/gps and limited web browsing, plus when are you not in range of wifi?
Sent from my HTC Vision using Tapatalk

Related

[Q] Call waiting please help

So, I am really getting irritated that you can not dismiss a call or the call wont dismiss itself when you are on call waiting and want to get rid of 1 caller. Then, once you have used the call waiting 1 time on a phone call, since it doesn't disconnect itself when the person you want to dismiss hangs up, there is no option to answer another call when it comes in. There has to be a way to fix this flaw, and there are so many of you intelegent devs out there. was wondering if any of you know a way to fix this. Also if you could, while on 3 way call make it to be able to go back to only one caller on the line without having to hang up on everybody. Thanks in advance for anyone that has a fix for this.
Omg I hate that so muchhhhh. I think its something to do with android cuz this was how it was on my hero
Sent from my SPH-D700 using XDA App
It's actually a CDMA limitation on Sprint's part (network), not anything particular to do with Android.
Forgive My Brevity. To Be Or Not To Be...
i didn't have that problem on my moment
And I've never had it with any phone I've ever had with sprint, and I've been with sprint since about 2000. This is definitely a samsung issue, but all they can tell me is that they are working on it.
I don't know.... I still have that same issue on my touch pro 2 with sprint. My girl has the evo and same **** there too perhaps it is either a sprint thing or cdma thing
Sent from my SPH-D700 using XDA App
machiavelli12 said:
I don't know.... I still have that same issue on my touch pro 2 with sprint. My girl has the evo and same **** there too perhaps it is either a sprint thing or cdma thing
Click to expand...
Click to collapse
No offense but that is bull. We have the issue on our Epcis but not on our Evo, and absolutely not an issue on TP2!
So devs, is there anyway to fix this?
Thank you
Thank you aero1. When I was reading his post, I was like, "I know I'm not stupid." I've had the Touch, Touch Pro, and the Evo, and neither of them had this problem. As far as a fix is concerned, when I first got the phone, I called Samsung about it, and they told me they were working on it, and that they would have an update out for it. But, you know Samsung. The 3-way calling isn't the only issue here. Switching back and forth between calls is hard, if you try to three way someone in, and they don't answer, you have to hang up or just have the entire conversation on their voicemail. If a second person calls you while you're on the line with someone, there is no longer a swap button. I'm saying all this just in case there are others out there like the guy who says this has always been a problem. It's not just a three way calling problem, it's the dial pad.
I have seen this too on.gy epic and my friend with evo says the same
Basically when you are on a call and you get another call you can't answer that without losing the current call...the hold option doesn't work either...I think its a sprint issue...3 way calling is impossible.
Sent from my SPH-D700 using XDA App
???
But that isn't a problem on the Epic, and I don't think it's a problem on the Evo either. You CAN answer a call without losing the current call on the Epic. I'm not sure I understand what you're talking about. The issue is, should you get another call, after that, you don't lose it, you just can't click back over. I have an Evo, and I can assure you that it is not a problem on MY Evo.
Skype Can Do It!
I found a workable/laughable solution to this 3-way calling problem. For $2.99 a month, you can get unlimited calls with Skype, over a wifi, or 4G connection. Sad, I know, but so far, it's worked just fine for me, and has been fairly flawless. I put my number in to show up in the Skype caller ID, so that when I do make calls from skype, they see my number pop up.

Please help Not able to Make Calls & Data on EVO

Dear Friend
I have a strange issue with my EVO 4G,
I am not able to make any incoming or outgoing calls, text or Data
Whwn ever i make calls nothing happens it just stays back with calling
Everthing seems to be running smooth excep above things,
Even battery is draining very fast, In 2 to 3 hours fully charged battery is drained.
Please help me
i have done several factory reset & also rooted it & tried custom ROM but issue is still there
Please help!!!!
Thanks in advance
Sounds like network trouble. Call sprint.
Sent from my HTC Vision using XDA Premium App
Sir i cant call anybody from my phone, not even sprint customer care. its not a network issue, something worong with the phone, just not able to diagnose whats the problem
Why do you think its not network trouble? You can't make calls after factory resets. Battery running out quickly. Sounds like your phone can't find a signal that's why the battery running out so fast. Its just sounds like a network issue.
Sent from my HTC Vision using XDA Premium App
Update profile and prl.
Sent from my HTC Vision using XDA Premium App
Actually i am using the phone in India, & not with Sprint, But the thing is phone is showing full signal but not able to make calls or receive calls,
Oh well I give up. Evo in india. Can't help you at all.
Sent from my HTC Vision using XDA Premium App
I was able to use calls for say aroung 10days with data, text & 3G running all well
suddenly yesterday evening it stopped working, can it be a radio issue or something else like a hardware problem
Or a network problem? Radios don't just die. Or is the bill paid? What carrier are you on?
Sent from my HTC Vision using XDA Premium App
I am using it for Reliance
my bill is paid
Since the phone is my main no, i have transfered it to other mobile & its working fine.
but the phone is not responding at all when we make calls, its on the dailing screen only & calls doest mature, even when we dial *228 for activation its same only
Sounds like the carrier blacklisted your esn.
Sent from my PC36100 using XDA App
No sir same esn has been tested on other phone and its working
Sent from my SPH-D700 using Tapatalk
Whoa, whoa, whoa... You're using a cloned ESN?
No
esn is registered with the operator.
Just for testing I had done to check
As my 1st doubt was that esn being blacklisted
Sent from my SPH-D700 using Tapatalk
nope you used it on another phone the esn and the cell company found out black listed your evo so your esn and your evo is done. now go buy a new evo and stop trying to use a clone phone!! or keep doing what your doing and see if you don't get sent to jail.
Sir i am not using a cloned handset at all,
I had done that just for testing & to get my self confirmed that my esn is not blacklisted.
i have never used a cloned one as our operator is easliy getting it registred on its network, so its not required to clone, u people are thinking it other way, but thats not the case,
phone is showing signals but calling is not getting matured, its a steange problem.
i strongly feel something wrong in handset but not able to get whats wrong
hmmmm
I'm having the same issue and my phone is with sprint...just yesterday it stop working for no reason at all...but i have full signal and 3g....
parin11 said:
Dear Friend
I have a strange issue with my EVO 4G,
I am not able to make any incoming or outgoing calls, text or Data
Whwn ever i make calls nothing happens it just stays back with calling
Everthing seems to be running smooth excep above things,
Even battery is draining very fast, In 2 to 3 hours fully charged battery is drained.
Please help me
i have done several factory reset & also rooted it & tried custom ROM but issue is still there
Please help!!!!
Thanks in advance
Click to expand...
Click to collapse
Call sprint from a landline or a another phone either your using a cloned phone which is a NO NO or your ESN is blacklisted which means the phone is either reported stolen or lost.
You need to call them and get it sorted out if you can not call them your SOL hope you get it fixed.

SMS Taking Hours to Recieve

About 2 weeks ago my phone stopped receiving SMS on the reg. They are ranging anywhere between 20 min to 2 hours to receive. There is no delay when I send to people, just on the receive. I've flashed back to sense and did a PRL and Profile update then restored CM 7.1. Sprint just says it's due to high usage due to the weather...not buying it. Weirdest thing about it being my wife's phone has the same issue and it developed at the exact same time. Running cm7.1, clockwork and savagedzen 2.2.1 BFS HAVS on both. I've also tried flashing to tiamat 4.0.7-799 w/sbc and same issue. Up to any suggestions
Is the wife using an EVO? Try a different ROM combo for a few days and see if this helps. How about CM7-RC1 after a full wipe?
You'll find the sweet spot
Grab the app Gingerbread SMS Ghostly, has grabbed quite a few lost texts for me.
https://market.android.com/details?id=it.sineo.android.GhostSMS&feature=search_result
Tried ghostly. Didn't work. The messages seem to come through if I place a call. I've resorted to calling my voicemail to check my text lately. I'm using 7.1 rc1. I did flash sprint lovers rom and sent myself a text with no luck either. Are there any network settings with sense based rom that can be checked/modified?
Sent from my Evo using XDA App
You will probably have to call sprint and be cranky, as its most likely a network issue.
They've reset my data a few times now and claim they've done all they can. I had the call escalated the last time and nothing really came of it. Seems like when I call them with the issue the text come through within 2 minutes. They claim anywhere up to 30 min is considered not an issue. Its BS. Since cellphone met text it's been near instant. My crappy Nokia block phone did just fine. I could understand if there was a national emergency but there is no reason for any lag. Ill call them again tomorrow. My wife sent me a message at 753pm and it is currently 10, No message
Sent from my PC36100 using XDA App
Did u change/update PRLs around the same time this started happening? Sprint changed a bunch of PRLs recently and now some people get terrible data. PRLs are mostly location based. So due to contracts with other carriers, your phone may be connecting to different towers and data is routed differently. Try a different prl for the hell of it
Sent from my HTC_supersonic using xda premium
no, hadnt made any changes to the phone. played around with a few prls and radios and no luck still. so far sprint has managed to give me $50 credit but no working phone.
I don't really know then man. Hmm. Try a data profile reset from the epst menu. ##3282# enter your msl, hit edit go to data profile and hit menu and then restore.
The phone will reboot itself and renew its data profile connection and prl etc all in one shot. Aside from that, I would think its a network type issue. Especially since its both of your phones.
Sent from my PC36100 using xda premium
Well...basically did that with my phone while on the phone with sprint last night. sat on the phone for 76 min (40 of that being on hold). I was using her phone to make the call. Got disconnected after all was said and done. Tried to call sprint back via 611 and automated message told me my account could not be authenticated or something to that nature. Long story short had to rerun activation using EPST reset. Her phone now works. Flashed it back to CM7.1 rc1 and hers is working correctly. Going to try to flash back to sense today on my phone and let it work its way through the reprogramming and I'll place a call or 2 from sense and wait a few before flashing back to CM. Thats the last thing i can really think to do.
On another note, I have found a temporary work-around on my issue for my phone. Google Voice has an option to intercept text messages. I turned that on and google voice gets them instantly. Only thing annoying is I dont have an SMS count anymore. ADW notifier will show a "?" on the icon for google voice. I guess that notification marker will do for now. Other than that, its a tolerable solution til i find the real one.
Sorry homey, I know it can be frustrating. But yeah try again with sense and see what happens. Best of luck.
Sent from my PC36100 using xda premium

Strange Calling Problem/Busy Signal

I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Looks like your gf doesn't wanna speak to you anymore
Jk jk
It could be cause of hurricane Sandy
Try doing a nandroid and then going to stock
Sent from my SPH-L710 using xda premium
secondskin said:
I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Have you made any progress on this?
I have an EVO 4G LTE,, my wife has an EVO 3D - both stock and unrooted.
I can call anybody but her - I get a busy signal. -= maybe for the last 4 days, (Hurricane Sandy related?)
Anyone else can call her without a problem
I can call anyone else without a problem.
I can text her just fine.
On her phone, I blocked my number from calling her - when I did that, I went straight to her voicemail. When I unblocked it, back to the busy signal.
I deleted my contact from her phone and Google account - no change
I spent 20 min on phone with Sprint Tech support- we restarted both phones, reset voice services on both phones, pulled her battery - none of this did anything.
The rep told me to either hard reset her phone, or to go to a store with both phones.
So, I hard reset her phone. I logged into her google account and did nothing else.
I called her from my home phone - call went through. I called her from my EVO - call went through!!!
So, feeling cocky, I saved my number to her phone as a new contact. I called her again - BUSY SIGNAL.
I deleted myself from her contacts again - no change
I have hard reset her phone twice more tonight - both times I just got the busy signal.
Anybody else have any thoughts?
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
dante32278 said:
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Im having the same issues when I call my wife's phone. I have Google Voice. Is that the problem?
Yes, had the exact same issue on my sgs2. Thought it was sprint, but after disabling Google voice the issue was resolved. I added it back about a month later with no issues.
Sent from my SPH-L710 using xda app-developers app
Had this problem as well. Originally had evolte, sprint kept telling me it was network related. After two weeks I finally went to a corporate store and they ported my number to a different phone and called the numbers that where getting busy signals, and it worked. So they said it was my phone not the network. Sprint wanted to give me another evo, this would be my fourth evo, I decli ed and said I wanted a different phone, after much arguing sprint agreed to let me switch to the gs3. Came back two days later to pick up phone, after activating the phone I called the same numbers and STILL COULD NOT CALL THEM. Wtf. So they blamed google voice and said to try deleting it, if that did not work then call cust. Service. Deleting google voice did not work. So I called cust. Service they said after explaning what was going on cust.u Service said this was a known issue and did not know what was causing it and had no estimate when it would be fixed. She asked for the numbers that I got busy signals on and then offered a fourty dollar credit a month for four months. Wierd. Today I could call one of the numbers and it went thru. Havent checked the rest yet.
Sent from my SPH-L710 using xda premium
It is not google voice. Sprints network is the problem. They are aware of this. If you have problems call them and give them the numbers you cant call. My problem seemed to be fixed on sunday.
Sent from my SPH-L710 using xda premium
Sorry for the delayed response. I didn't see much going on with this thread for a while so I thought I was just having a isolated issue.
Turns out the issue is a common Google Voice issue atleast if you have integrated your Sprint and Google Voice number into one.
I got rid of my Google Voice integration and am now back to the "lite" version where you have your regular Sprint number and a separate Google Voice number and the problem has totally stopped.
The reason I say it's a common issue is because people are posting about this in the official Google Voice support forums.
I wish I would have checked there first because it would have saved me a lot aggravation.
Anyway, try un-integrating Google Voice and see if that helps.
Sent from my SPH-L710 using Tapatalk 2
Using Google light and separating the numbers did not work for me I even uninstalled Google Voice completely and it did not work it may be true that Google Voice is having issues as well but the current issue is a network issue at least it was for me as a previous poster said mine started working on Sunday at least I got a Samsung Galaxy 3 and a 40 dollar credit a month for 4 months out of the deal
Sent from my SPH-L710 using xda premium
I have an LG CDMA phone first 2days i received any call normally .
Yesterday when try to call it it say that number is busy?
any idea to solve it?
Hope to see xda community the biggest cellphone solutions community

Missing calls

Every day or two it seems like I am having calls not ring the phone and go straight to voicemail.. I get the voicemail alert right away if they leave a voicemail.. if no voicemail is left then I have no idea that anyone called.. anyone else seeing any issues like this? I'm am rooted and on stock deoxed.. Just wondering what is up with this, as it is Def annoying! Other than this one issue, I am loving this phone.. wondering if I need to do the update to correct this..
Sent from my SPH-L900 using xda premium
My wife called me today and it did not show in my call log. I am running stock rooted. I called sprint and they said I am having 3% of my calls blocked since I got my phone. They are escalating the issue and said they will get back to me in 72 hours.
Sent from my Note 2 on xda premium
Looks like I'm gonna have to call Sprint in the morning then.. I need to call them anyway as I need to have them ship me an s3 for my not for Christmas! Not bad for 99 cents
Sent from my SPH-L900 using xda premium
I'm glad I found this post. I'm also having the same issue. I was having missed calls but instant voicemails when I was stock unrooted and now also rooted on JellyBomb 11.0 ROM. It doesn't make sense because it will be in different areas where I always have Sprint Service. I have no idea what the problem is but guess I'm calling Sprint tomorrow
I've had this issue, but also had it on other phones. it's Sprint, the way the phone handles network switching or whatever. if a call starts during that split second your chip is don't something else, scanning towers, sending or receiving txt, receiving data, etc, you will miss the call. if it's a split second after the other thing has started, the call takes priority like it's suppose to and comes through. I think someone said even on Wi-Fi, when your cdma pings a tower or whatever it does, that initial half-second initiation also prevents calls from getting through.
I've also noticed txt messages won't send if you try to send the same split second of the cdma whatever(3g) initiating something else. like if you start to receive a txt right when you try to send one, it won't send. but a fraction after it starts to get one, it sends right after like nothing.
this has always been a huge problem for me at home because I'm right in a slight valley right on the
edge of 3 towers' coverage, so while I never quite lose signal anymore, like my htc phones did, it still is constantly switching between towers, so I miss a lot of calls and msg. everyone complains to me about not answering or calling them back but there like a third of my calls don't get through. but when I'm at work, it's low, like that 3% the other guy says. totally normal for Sprint! the same cause as why we can't data and call at same time. I had a evo lte for a few months, and I was getting most of my calls. I can only assume that's because it had 2 chips in it, which is how it did calling and data at same time.
that's my most disappointed thing this beautiful phone is missing.
Sent from my SPH-L900 using xda app-developers app

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