Develop Bugs

help.orbit wm6 turn off alone!!

i got an xda orbit from a friend of mine and i have a huge problem,after updating to wm6 the orbit begins to shutdown alone.
i just leave the device 1-2 hours witout touching and then it shutdown .
sometime i hold the orbit and its on,then it turn off alone.DIESSSSS
i didnt c this problem when the device had wm5.
if anybody experiance something like this please help help.

Can you explain what you mean by it shuts down?
What behaviour does it show.
What happens when you turn it on?
Does it still recieve calls?

like you take the batterie out.
i mean when i press on the power botton the phone start like its soft reseted.
crazy wm6

I have a similar problem (still on WM5.0) of the Orbit turning itself off completely. Last night I discovered this happens if I put pressure on the rear battery cover. Going to return it to O2 as faulty but this may be the same issue you have?

Got the same Problem today and some days before...
I will have an eye on this

micstar said:
Got the same Problem today and some days before...
I will have an eye on this
Click to expand...
Click to collapse
Two days later - same problem...
One more and i have to return the device...

I have exactly the same problem here with my P3300 and wm5 installed. By pressing the battery cover the device turns off.
Did you solve the problem? Did the customer support replace your phone?

I discovered that the problem is due to the battery which slightly moves by pressing on the cover and the phone turns off.
I was able to solve the problem by inserting a small piece of paper between the battery and the case.Now the battery does not move anymore and the phone does not turns off by pressing on the cover.

Two days later - again at middday
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic

micstar said:
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic
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Click to collapse
I too have been having this problem.
I can mess with battery cover and battery without turning off, but even leaving it on side still powers off completeley evety now and then and sometimes I have to remove the battery and replace a couple of times before it turns back on.
Finding it impossible to recreate the problem.
I have sent it back to T-mobile once but they returned it saying they cant find the fault. I Ended up ringing the service team and they agreed that it seemed like an intermittant hardware fault.
Thing is now I am thinking of sending it back again but I get the feeling it will come back to me again.
PLEASE if any one has found a solution to this please post.
I will try to secure battery better and see if it makes a difference - will report back.

Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.

leez said:
Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.
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Click to collapse
Cant see one but not sure what I'm looking for

Hi!
Since the upgrade to WM6, I have the same problem, about twice a week I pull my Orbit out of the pocket and it is off. I can turn it on and it boots like after a soft reset.
It happened just minutes ago, there was no pressure on the battery cover. I was listening to music, and it just stopped.
I tried pushing and shaking it, but I could not provoke the poweroff this way.
I also tried Pocket Mechanic to look at the notification queue, apart from two Reminders in the Year 4501 I could not find any obvious entries.
Any Ideas?
Ciao
Martin

Any news on this? I might have the same problem.
Thank you.

Orbit
I'm having the same problems :| i had them with WM 5,after upgrade it to WM6 from a O2 original rom still failing,even with the Artemis Touch...and never fell the floor :S

I had this same problem. I tried paper under the battery cover, but that made no difference. I then folded a couple of thin strips of paper in half three times (to make it 8 layers thick), and pushed these down the edge of the battery opposite the contacts (one at each end of the edge to keep it straight). This pushed the battery far enough that I could no longer see the contacts, and seems to have fixed the problem! At least, fixed the problem I could reproduce by pushing the battery cover - going to see if it turns off at all in my pocket now.
-
Tev

Phone restarts :(

Hey guys
MY phone restarts at least 2 times a day for no reason and when ever it comes back i have to soft restart it again as phone would not get a signal.
any help would be great thanks

ve39 said:
Hey guys
MY phone restarts at least 2 times a day for no reason and when ever it comes back i have to soft restart it again as phone would not get a signal.
any help would be great thanks
Click to expand...
Click to collapse
If it's needing a soft reset after it restarts, that sounds like the battery is loosing it's connection to the phone.
Check the contacts and the battery. Also make sure the contacts are sticking out and making good contact.
Worst case, the battery connector is breaking loose from the mainboard.
Best case, the battery is just not making very good contact to the phone.

and sure to check the condition of your battery.
some substandard/used/aged batteries fluctuates, from 100% to 70% or maybe even lower, that's what i've experienced when i bought my first "Xth" hand BA.. ahaha... i dont know how many times it passed hands.

Cool thanks,
well after having this problem for couple of months I finally took the battery out juggaled it around cleaned the contacts with my finger and not for 3 days already i experience no restarts

Yo There..
ve39 said:
Cool thanks,
well after having this problem for couple of months I finally took the battery out juggaled it around cleaned the contacts with my finger and not for 3 days already i experience no restarts
Click to expand...
Click to collapse
If u tries to take off your battery when your device if on.. then u put it again n press the "power" button.. you will see that the radio is "0"/"Zero"..
which means even your device can boot into the today screen it will not receive any Phone Signal.. then after u do a soft reset the radio will appear again..
which means the "signal loss" or problem is caused by the phone's power lost beacuse of the battery malfunctioning..!!
u done a good joob throwing out your battery.. I've battery problem too, but it's more annoying beacuse it cuse my device reset too.. this is realt bad!!

Try tightening up the screws
Try tightening up the screws behind the battery. I had same problem and now its fixed.

Rhodium keyboard Slide issue

When I slide the keyboard on my touch pro2 out and slide it back in it turns the phone off?Any ideas why and has anyone experienced same?

Mine does it as well...pretty sure it only does it while in sms/mms though.

Battery
Check the seating of the battery. I have not had a keyboard reboot since I took the battery out and firmly replaced it.

Mine don't do it

had this as well; thought it is caused by the rom; did a MTTY and else... didnt help... will check the battery now; any other ideas?
what roms do you guys use?
i had the problem on vakyrie rim by agent_47.
testing NRG's roms now....

i had same problem with mine, sent it back to the seller, their fix was wedging a piece of paper between the top of the battery and the fone so its more snug. It cut down the turning off by a lot, but still once in a blue moon it does it.
So yes, just fold a small piece of paper and wedge it at the top of the fone battery so it puts more pressure on the battery contacts and see what results you will get.

Strange...
I had this problem when I first got my Rhodium.
It stopped once I flashed a custom ROM on it

My phone does the exact same thing. When I run Android it won't do it at all so it must be a software glitch.

how weird is that. I've never experienced any issue like that whatsoever. I would try with a custom rom to see if the issue persists

I've had this happen numerous times, I've found that simply closing the keyboard "gently", cushioning the last millimeter or two with my thumb, makes it not happen. Hard "sanpping" the thing closed seems to trigger it reliably. Likely a loose battery connection issue. I've tried reseating the battery, no real change.

Im so glad im not the only one. lmao Yeah, if i let the keyboard slam shut, it will power down. So now i gently let it close back shut. Ima try that paper wedge to see if that does anything. Glad to know im not alone in this issue though.

TP2 Switching off when closing keyboard

this is a strange one, when i slide out the keyboard out it works fine, but sometimes when i "close" the keyboard away it switches off the phone completly. initially i thought it was software, as i was playing around with some files/settings that mucked the phone up bluetooth wouldnt wwork, nor gps and the phone ran very slow, so i thought i'd upgrade to htcs official 6.5 rom on their webiste (last weekend) and the problem is still there. so i assume its hardware, but i dont understand how. it doesnt matter what program im in it will sometimes just switch the phone off, if im sending a message it doesnt have time to send and its not saved in outbox or draft.
if i close the screen really slowly, slower than the springs want to it seems to not switch off as often.
the phone is an unbranded TP2 bought in august 2009 with the HTCS unmolested 6.1 rom originally.
i dont want to send it off for repair if i dont have to, but have you guys got any ideas

Does the phone completely turn off or just suspend? If it turns off completely it is definitely a hardware issue.

i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...

kiint said:
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
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Click to collapse
+1
I haven't had the issue happen to me, but I've seen a number of posts around here where TP2 owners have had that issue and the solution that worked for several of them was to wedge something under the cover to hold the batt tightly in place...apparently on some models there's just enough wiggle room for it to break the connection and shut the phone off when there's sudden sharp movement, like the slide-close causes.

never thought of the battery, i'll try that cheers

galaxy s4 randomly shut off???

I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).

It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium

I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2

I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium

i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying

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Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.

Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.

I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated

There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone

nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.

I found out that if i put my phone in the loader it shuts off... Maybe battery problem..

test
test

Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks

Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol

Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
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Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B

Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium

I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please

if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken

I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
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Click to collapse