When I slide the keyboard on my touch pro2 out and slide it back in it turns the phone off?Any ideas why and has anyone experienced same?
Mine does it as well...pretty sure it only does it while in sms/mms though.
Battery
Check the seating of the battery. I have not had a keyboard reboot since I took the battery out and firmly replaced it.
Mine don't do it
had this as well; thought it is caused by the rom; did a MTTY and else... didnt help... will check the battery now; any other ideas?
what roms do you guys use?
i had the problem on vakyrie rim by agent_47.
testing NRG's roms now....
i had same problem with mine, sent it back to the seller, their fix was wedging a piece of paper between the top of the battery and the fone so its more snug. It cut down the turning off by a lot, but still once in a blue moon it does it.
So yes, just fold a small piece of paper and wedge it at the top of the fone battery so it puts more pressure on the battery contacts and see what results you will get.
Strange...
I had this problem when I first got my Rhodium.
It stopped once I flashed a custom ROM on it
My phone does the exact same thing. When I run Android it won't do it at all so it must be a software glitch.
how weird is that. I've never experienced any issue like that whatsoever. I would try with a custom rom to see if the issue persists
I've had this happen numerous times, I've found that simply closing the keyboard "gently", cushioning the last millimeter or two with my thumb, makes it not happen. Hard "sanpping" the thing closed seems to trigger it reliably. Likely a loose battery connection issue. I've tried reseating the battery, no real change.
Im so glad im not the only one. lmao Yeah, if i let the keyboard slam shut, it will power down. So now i gently let it close back shut. Ima try that paper wedge to see if that does anything. Glad to know im not alone in this issue though.
Related
My Hermes 8525 display has gone fully white.. I cant see or do anything on it.. Anyone got any idea why this is so ??
8525,
Dutty's Premium Windows Mobile 6
try searching...
typed in " white screen hermes" and came up with a heap of links... heres 1 : http://forum.xda-developers.com/showthread.php?p=2254487
Did the display fade to white? Or did you turn your screen back on and find it was all white?
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
If you flashed and then got a white screen I'd try getting into your bootloader and take it from there....
2 solutions
Hi,
had the same problem. I took the battery out (read this in one post somewhere here) and then everything went ok. I also saw the post about the dpad, but was not nessesary. Although I think I was just lucky. I think that it happens often, you should do that.
Regards,
They display faded into White.. It was working fine. one fine day, as i was replying to a text message.. or when searching phone book.. or any action.. slowly the entire screen faded into white.. once i did a restart and removed the battery a cpl of times and it seemed ok.. but now its permanently white.. i cant even enter boot logger mode.. or even if i did, i wont know or cant see that i am in bootlogger mode...
Any ideas??
southeastblue said:
Did the display fade to white? Or did you turn your screen back on and find it was all white?
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
If you flashed and then got a white screen I'd try getting into your bootloader and take it from there....
Click to expand...
Click to collapse
1st, scuse please 1st post, bad day at work...
1. Does it get hot anywhere on the front of the hermes. A mate of mine had a capacitor burn out that caused white screen...
2. Try opening the keypad then reseting. This worked for mine BUT it is a pressure issue and as I closed it found that touching a certain spot in the bottom right corner of the casing would make it whitescreen again.
Other than that you might have to open up your hermes to try and fix...
Heres how to open up :http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Make sure you have the correct tools though as it makes life easier. No. 6 torque key and a flat bladed screwdriver are good..
Cheers...
I just had the same problem on my TyTN. Everything but the cover and battery was replaced in warranty and now it is solved. It seem to be the connectors to the screen that crack.
southeastblue said:
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
Click to expand...
Click to collapse
Read the thread for this and see if you are having the same problem as many of these people. It helped me figure my own problem out a lot. Good luck
Dillsnik said:
Read the thread for this and see if you are having the same problem as many of these people. It helped me figure my own problem out a lot. Good luck
Click to expand...
Click to collapse
This is the same thing that happened to me At&T told me it was the D-pad because that broke before my white screen issue and they replaced it for me
white screen probs
had the same problem on a few hermes now....replaced the screen to no availl....after many other trials i replaced the circuit board under the d-pad and problem sloved.....i havnt got the know how to test the board for faults but i would agree that the board is the problem any one know what the function of the part is exactly....screen controller????
screws...
I had the same problem and was able to fix it temporarily using the foam-behind-the-Dpad-connector trick several (like 6 or 7) times but it always went white again within a few days. I finally got it to stick by loosening the tiny screws on the connector very slightly...haven't had a problem since. I'm not entirely convinced it wasn't just completely luck though. But seriously after so many times trying different thicknesses of foam and banging my head against the wall, I'm glad something worked. And now I can take it apart and put it back together in about 7 minutes, so that's a bonus! Might be worth a try if the foam thing doesn't work. Good luck.
-Nevins
Hey thanks all you guys.. I guess its the D-Pad connector issue.. will follow the resolution suggestions.. I will let you know if that helped...
mine fades to white everyonce in a while then comes back or i have to take the battery out and all is fine. it did it when i put wm6.1 on it. was perfect before i did that.
hi there
ive been having this issue for ages and have opened my handset to reseat the connector no fewer than 14 times in the last 2 weeks
today i had a breakthrough though,
what i did was completely cleaned the connectors using rubbing alcohol and a q-tip
the important bit: RESEAT the connector properly. it may look like its reseated but look at it side on and it should be perfectly flat, and if necessary push on it a little to make sure its seated
then, on the back cover (which you removed to get access to th d-pad) you'll notice a little rectangle 'pad' there roughly in the same place as the d-pad connector
get a white sticky label, or a post-it note or whatever and stick a little piece over that
then seal your phone back up and it should work.
i cant promise anything though, and any damage you do to your phone is entirely your responsibility
Hi,
I do not know if someone has posted or commented on this before. I bought my TP2 back in november and since then I have noticed that it would power off every now and then. Closing the keyboard would very often power it off, or slightly banging it. A friend of mine bought the phone the same day and had the same issue. I have been reading forums and people recommended changing the mother board, or re-flashing... but in my case it would still power off.
Yesterday I was enlightened. I saw the battery has a little movement in its enclosure. I inserted a piece of plastic on the upper left corner... now the phone will not power off unless I want it to. I have noticed the battery is even working better. It seems it is les than 1mm smaller than it should be or something.
Seems incredible, but this really solved me and my friends problem... hope it works for other people too.
P.S. I know my phone is dirty
waw
i came searching for that problem, my tp2 turn off some times when i slid the keyboard open !!!
i didnt have this problem before, but few weeks ago i updated my ROM at the HTC care office , so i suspect the ROM but let me try ur way .. may be some how the battery space becam 1mm larger
What version of Touch Pro 2 is that?
My battery is nice and snug on my tilt2 (RHOD300)
@ samarrai:
Please do try it and let us know how it worked. I have seen this problem occur and be solved this way on 3 rhodiumms already.
@ fone_fanatic:
Good one. This is RHOD210, I will try and find out what version the others with this problem are and post it here.
Thanks for your posts!
How odd this post shows up today. I have had my Tilt 2 for about 3 months and yesterday I pulled it out of its case to check the time and I could not turn the phone on. Had to remove and replace the battery to get the phone to come back on. Wonder if this is the same as above.
This post is actually really odd, cause the exact same thing happened to me yesterday, took phone out to check time and it was off. I just dismissed it thinking I prob turned it off while it was in the case. but didn't occur to me at the time that i had to use the reset button to turn it back on rater than just the standard power button. leads me to believe more than just a battery not fitting issue.
It might seem odd... dont know what so say except my phone used to shut down every day more than 10 times... my friends phone used to shut down really often as well. We both bought it from the same guy the same day, and both are RHOD210 from at&t.
Now that we put the little plastic thingy, they just will not power off unless we tell them to. I just thought I'd share the info in case someone else is having this issue. I know I read a lot about it while googling, and no one commented on this.
this is a strange one, when i slide out the keyboard out it works fine, but sometimes when i "close" the keyboard away it switches off the phone completly. initially i thought it was software, as i was playing around with some files/settings that mucked the phone up bluetooth wouldnt wwork, nor gps and the phone ran very slow, so i thought i'd upgrade to htcs official 6.5 rom on their webiste (last weekend) and the problem is still there. so i assume its hardware, but i dont understand how. it doesnt matter what program im in it will sometimes just switch the phone off, if im sending a message it doesnt have time to send and its not saved in outbox or draft.
if i close the screen really slowly, slower than the springs want to it seems to not switch off as often.
the phone is an unbranded TP2 bought in august 2009 with the HTCS unmolested 6.1 rom originally.
i dont want to send it off for repair if i dont have to, but have you guys got any ideas
Does the phone completely turn off or just suspend? If it turns off completely it is definitely a hardware issue.
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
kiint said:
i have that happen too, usually after I switch batteries, so I figured its a hardware thing. Battery losing connection when being jarred by closing I guess? so I tried putting a folded small piece of paper under the battery door to hold the battery firmly there, seems to work so far...
Click to expand...
Click to collapse
+1
I haven't had the issue happen to me, but I've seen a number of posts around here where TP2 owners have had that issue and the solution that worked for several of them was to wedge something under the cover to hold the batt tightly in place...apparently on some models there's just enough wiggle room for it to break the connection and shut the phone off when there's sudden sharp movement, like the slide-close causes.
never thought of the battery, i'll try that cheers
My desire z is going back for warranty tomorrow ...
The touchscreen and the buttons just under it stopped working without any warning.
Anyone else had similar issues??
Now unrooted with the latest ruu.
Back to my magic
Sent from my HTC Magic using XDA App
When you say it stopped working, did you by any chance have the phone on a worktop? or was you holding it in your hand?
There are reported issues with phones not working all the time when on a worktop, however mine always works when its in my hand.
When my phone is laying flat on any surface the screen just refuses to respond... however if I angle it just slightly it works just fine, or if I pick it up.
I have the same issue when its in the car dock. I didn't have the issue when I was running the stock bell rom this only happened when I installed cyanogen 6.1
My g2's touchscreen gets super lllaagggyyy, like laggy as crap whenever it is connected to the charger @ near full charge. It's random...yet it's not, like for instance..I can put it on the charger and initially it's very responsive. Then, after a few minutes charging the screen *seems* to be unresponsive, I just have to swipe it slowly and it jerks by @ like..5fps seemingly. This has happened on every rom ive tried so far from stock to CM.
Just installed MIUI and haven't had a chance to test..i'm assuming it's hardware related though.
When I First got my G2, The TMo Rep asked me to open it up at the store since i was getting the first one from that store and the touch screen didnt work at all, we turned it off and on and nada. So they replaced it with another one and it worked just fine. Other than that little problem i never had a issue on my G2 as far as touch screen freezing goes
Seems like shoddy hardware to me... I've never dropped the phone.. its always been in a protective cover.
Although I couldn't help thinking.. maybe all the extreme overclocking / general heating up of the phone may have contributed??
Sent from my HTC Magic using XDA App
I have never OC my desire Z (not G2) but I have noticed the exact same symptoms of an unresponsive touch screen after flashing cyanogen 6.1.
I returned back to my stock rom and everything is back to normal.
I haven't had a problem since..
yes, when its on a worktop (table, desk, anything not my hand) and in a dock -- its not as responsive as you'd expect. I have to hold it and caress it with my warm loving hands to get it to respond.
now ---
this is not related to CM 6.1. at all. Ive flashed a lot of things since visionary and its happened on every single rom.
Id go get that phone out of the mail if I were you OP.
I have also noticed the problem with touch screen responsiveness when my G2 is mounted in a car holder.
I have figured that you just have to keep one finger on the aluminium body and the problem is gone. I have to admit that this is somewhat bizarre and I have never had this problem before with my G1 using the same car holder. Seems that there is an issue with electric isolation? I don't exactly understand how capacitive touchscreen works so can't really explain where the dog lies buried.
Maybe this is a feature. Protection and saves battery.
vision...
squbel said:
I have also noticed the problem with touch screen responsiveness when my G2 is mounted in a car holder.
I have figured that you just have to keep one finger on the aluminium body and the problem is gone. I have to admit that this is somewhat bizarre and I have never had this problem before with my G1 using the same car holder. Seems that there is an issue with electric isolation? I don't exactly understand how capacitive touchscreen works so can't really explain where the dog lies buried.
Click to expand...
Click to collapse
The same for my DZ - it is kinda weird, because if the phone is for example in the car holder it is impossible to use the touchscreen unless I put another finger on the phones housing. I tried different roms already, but the 'error' is still there.
It would be interesting if all users have the same problem or if it is just a few examples of phones out there.
Thanks,
Robert
Wow,.... only just noticed this a few days ago. Along with it not vibrating on incoming SMS, i'm starting to get slightly ticked off.
yeah happens to mine too =P
happens to mine also, nothing we can do about this?
I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).
It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium
I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2
I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium
i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.
Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.
I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.
I found out that if i put my phone in the loader it shuts off... Maybe battery problem..
test
test
Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B
Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium
I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please
if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken
I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse