My desire z is going back for warranty tomorrow ...
The touchscreen and the buttons just under it stopped working without any warning.
Anyone else had similar issues??
Now unrooted with the latest ruu.
Back to my magic
Sent from my HTC Magic using XDA App
When you say it stopped working, did you by any chance have the phone on a worktop? or was you holding it in your hand?
There are reported issues with phones not working all the time when on a worktop, however mine always works when its in my hand.
When my phone is laying flat on any surface the screen just refuses to respond... however if I angle it just slightly it works just fine, or if I pick it up.
I have the same issue when its in the car dock. I didn't have the issue when I was running the stock bell rom this only happened when I installed cyanogen 6.1
My g2's touchscreen gets super lllaagggyyy, like laggy as crap whenever it is connected to the charger @ near full charge. It's random...yet it's not, like for instance..I can put it on the charger and initially it's very responsive. Then, after a few minutes charging the screen *seems* to be unresponsive, I just have to swipe it slowly and it jerks by @ like..5fps seemingly. This has happened on every rom ive tried so far from stock to CM.
Just installed MIUI and haven't had a chance to test..i'm assuming it's hardware related though.
When I First got my G2, The TMo Rep asked me to open it up at the store since i was getting the first one from that store and the touch screen didnt work at all, we turned it off and on and nada. So they replaced it with another one and it worked just fine. Other than that little problem i never had a issue on my G2 as far as touch screen freezing goes
Seems like shoddy hardware to me... I've never dropped the phone.. its always been in a protective cover.
Although I couldn't help thinking.. maybe all the extreme overclocking / general heating up of the phone may have contributed??
Sent from my HTC Magic using XDA App
I have never OC my desire Z (not G2) but I have noticed the exact same symptoms of an unresponsive touch screen after flashing cyanogen 6.1.
I returned back to my stock rom and everything is back to normal.
I haven't had a problem since..
yes, when its on a worktop (table, desk, anything not my hand) and in a dock -- its not as responsive as you'd expect. I have to hold it and caress it with my warm loving hands to get it to respond.
now ---
this is not related to CM 6.1. at all. Ive flashed a lot of things since visionary and its happened on every single rom.
Id go get that phone out of the mail if I were you OP.
I have also noticed the problem with touch screen responsiveness when my G2 is mounted in a car holder.
I have figured that you just have to keep one finger on the aluminium body and the problem is gone. I have to admit that this is somewhat bizarre and I have never had this problem before with my G1 using the same car holder. Seems that there is an issue with electric isolation? I don't exactly understand how capacitive touchscreen works so can't really explain where the dog lies buried.
Maybe this is a feature. Protection and saves battery.
vision...
squbel said:
I have also noticed the problem with touch screen responsiveness when my G2 is mounted in a car holder.
I have figured that you just have to keep one finger on the aluminium body and the problem is gone. I have to admit that this is somewhat bizarre and I have never had this problem before with my G1 using the same car holder. Seems that there is an issue with electric isolation? I don't exactly understand how capacitive touchscreen works so can't really explain where the dog lies buried.
Click to expand...
Click to collapse
The same for my DZ - it is kinda weird, because if the phone is for example in the car holder it is impossible to use the touchscreen unless I put another finger on the phones housing. I tried different roms already, but the 'error' is still there.
It would be interesting if all users have the same problem or if it is just a few examples of phones out there.
Thanks,
Robert
Wow,.... only just noticed this a few days ago. Along with it not vibrating on incoming SMS, i'm starting to get slightly ticked off.
yeah happens to mine too =P
happens to mine also, nothing we can do about this?
Related
Hi
I upgraded to my new DHD less than 3 weeks ago. It is not rooted and I did the recent OTA update over Christmas.
Over the last couple of days I have started to experience difficulty unlocking the device on the slide-to-unlock screen. The problem seems intermittent - somethimes it will unlock fine, and other times the slider just seems to "get stuck" at the bottom of the screen.
At first I thought this a bug or something, but after some investigation I am concerned there is a problem with the digitiser. I opened a picture and zoomed in to fill the screen and tested the touchscreen in different places by sliding the picture around. What I found was that the bottom 1cm of the screen above the keys does not respond properly to Up and Down swipes. It is fine however with side-to-side and also individual taps. This is obviously a problem when trying to move the unlock slider!
I've had a screen protector on for about a week - I don't imagine this has caused the issue but haven't removed it to test as yet as I don't have a spare. Aside from this, the device has been very well looked after, definitely no bumps etc and kept in an HTC leather pouch.
Any ideas? Should I return it to CW?
Thanks
OK, I seem to have resolved this for the time being but expect the problem to return.
I downloaded a screen test app that allows you to draw on the screen and got some very strange results. A 1cm band of screen about 1cm up from the bottom was completely unresponsive. Trying to draw a horizontal line within this band would result in lines being drawn either above or below it, or strange vertical lines "jumping" around. The rest of the screen was fine. I realised this is why I have been struggling to close the keyboard - the button is placed within this band and trying to press it would result in on of the buttons above or below being pressed. Also have had problems with the sapce bar.
I did a restart (not fast) and this has resolved the issue, however I expect it may return as I did a restart only yesterday.
At least it is obviously software and not the digitiser....
Hi again. As expected, the issue returned after a couple of hours. This time however, restarting is not making a difference.
I resorted to a hard rest, which has not changed anything either.
Any help/ideas would really be appreciated...
Best to return it for repairs or exchange. Seems like the digitiser is faulty.
Sent from my Desire HD using XDA App
olivierlee said:
Best to return it for repairs or exchange. Seems like the digitiser is faulty.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I agree, this definitely sounds like a hardware problem.
Hello all! Ive just recently got my Xperia arc, and flashed a nightly build of CM7 on it, number 20. Everything seemed to run smoothly, but just now screen started to behave very weird, it almost seem to have osme kind of "ghostly" second touch.
The upper part of the screen is almost impossible to use, when I try select an app to move it on the screen, by holding finger down, it just flickers for a second and gets deselected. If I manage to select it and drag+hold, it starts spazing out all over the screen, with screens switching between eachother by it self.
The problem is especially noticeable in games, where you usually have a joystick controller in bottom left corner. When using it, I usually trigger the buttons above it in the upper left corner which I am no where near at with my finger.
Is this a ROM issue, or hardware issue? Ive been using the rom for couple of days with no strange to it, and now this happens. Any ideas what the source can be?
ROM failure.
Sorry for bump, but apparently the problem remained. I changed to XDA rom, which too is based on CM7 thou and after a day I stumbled upon same problem of ghotsly second touch on screen.
I cant hold to move apps, cant precisely press a button in game on left side of screen, it then triggers some other button nearby. I do get haptic feedback from long press on a homescreen, but the "add new" menu popups only every few tries Any ideas of what may be causing this? I would really like to avoid the hassle of resetting the phone and sending it back for repairs :/
try stock one or miui.
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
iridaki said:
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
Click to expand...
Click to collapse
No, this phone is only few days old.
I think I am noticing a pattern.. screen behaves this way only late evenings, till next morning. I never noticed the issue during the day, but then it was there again for no reason after I left phone for couple of hours (it's past midnight here at the moment). Now when I think back, same was previous two evening, issue only noticeable during late evenings. Could my phone be possessed lol?
It's quite weird issue too. Upper half of the screen seems to have a ghost touch as I said. When trying to add a widget to upper screen, I only get a haptic feedback from long press. When playing games, all buttons on left side (landscape mode) get activated as soon I press one of them. Most weird of all, is that screens works perfectly in app drawer and settings, but not in app/homescreen. I will test how it is again tomorrow and report. If it works just fine again as if nothing happened I will be really puzzled.
Currently on CM7 Xda version, same was for official version. I am considering updating to MIUI, just gotta figure this radio difference stuff, but am becoming sceptic to whether this issue really lies with ROM and not app/settings.
Yep, issue is gone like nothing happened at the morning, this is is haunted ._.
I've figured the cause, it only happens when the phone is plugged in and charging. Beats me why thou, what remains to see now is if it is tied to the kernel or not. Posting it here in case others with similar problem stumble upon the thread.
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
mangemayur said:
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
Click to expand...
Click to collapse
Thanks for the tip! Turns out it didn't like my 1000mA charger I am using for all my usb stuff, but the stock on works perfect (it's 850mA).
Anyone else getting the ghost touch problem?
I couldn't work out what was causing this on my phone so I enabled show touches in the development menu and it shows.
It goes from 2 to 3 spots on the left hand side of the screen.
It's not a major problem but happens at least 3 times a day and won't snap out of it unless I put the phone back into sleep a couple of times.
Do you think maybe scratches on the screen cause this?
TIA
Is your phone connected to a charger when this occurs? It might be it, since im experiencing the same thing since htc desire hd.
miHah said:
Is your phone connected to a charger when this occurs? It might be it, since im experiencing the same thing since htc desire hd.
Click to expand...
Click to collapse
No. Can happen at anytime. Quite random.
It takes a few on and offs with the sleep button to stop it.
Can't get off the lock screen until it goes away because I can't move the unlock slider.
Very annoying.
I had the same problem - the first day i got my hox. With and without the charger (with charger a litte bit more often i think).
I pushed the complete left side of the screen (top) carefully and now it works well. No more ghost touches ^^.
\/\/iLLow said:
I had the same problem - the first day i got my hox. With and without the charger (with charger a litte bit more often i think).
I pushed the complete left side of the screen (top) carefully and now it works well. No more ghost touches ^^.
Click to expand...
Click to collapse
Ok. Once I pushed around the screen edges, the left side has some play and moves maybe a mm with a slight creak.
I push it in but still that little bit of play on the left side.
It's quite impossible to show the service centre the problem because its so random but now I can show them this.
Cheers.
I hope you'll get a new "perfect" hox and i'll not have the same problem later :fingers-crossed:
Hi guys. I know many of you have had touchscreen problems and whatnot, i searched but it seems like this one is a bit different from usual. Yesterday the phone was totally fine; i woke up this morning and it had a lot of touchscreen problems: at first it registered touches without me doing anything, but after a couple of reboots it was just unresponsive. After another reboot and some messagging, the problem reduced to a strip on the screen simply not working. The strip is located exactly where the first notification on the status bar is (like when you receive a message and you click on that notification). I have the trueancestor stats bar buttons, so that zone is a tad more down than usual. Anyway, all I did yesterday was a quick game. I think it may be the flex cable not working because of the sliding, but it happened all of a sudden, not gradually. I must say that some weeks ago I had the same "registers touches by itself" issue when typing, but a simple reboot was enough. I tried doing factory reset, but nothing so far. Also I can't use pc companion to flash everything stock back (I unlocked bootloader months ago, even though I relocked it; I dunno if it's locked or not right now), and I can't seem to find a working flashtool download link -_-. I don't think that would help much, it probably is a hardware problem, but who knows. I'm on true ancestor 1.6 LE, stock kernel.
Any help would be great, as I fear the phone will get refused in assistance because of bootloader unlocking.
Did your phone had contact with water? When my screen had contact with water it registered touches randomly.
it didn't. it has a screen protector anyway; but that's not the problem for sure. it doesn't register randomly, simply a strip doesn't work now...
Hardware problem. Could be flex cable or digitizer.
Today there were two moments it began to work again, but a few minutes after each one the problem came back. Sigh...
Mine does that when the screen is moist or my hands are too oily. Are you sure you're working in a dry environment?
mhh... exactly that? I dunno, my hands are dry and i think the screen is too; it has a quite thick screen protector (the skinomi one), so even if it got moist that shouldn't be a problem, right? I'm now living in a different town and that may have changed something, but the problem didn't show up until now, and it was sudden.
Also, I noticed that using gamekeyboard on a certain profile I had buttons placed on the strip, and pressing hardware keys mapped to those buttons actually works. This restricts the problem just to the actual finger-touch-detecting mechanism. Does anyone know anything about this?
Edit: lol I heated the phone up a bit with a hair dryer. It works now. I hope it will last and I'll not have to do this again over and over
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Well, at this point its hard to guess from here. Can you upload some snaps/videos ? It would be helpful for anyone who visits the thread. It doesn't take much time either. :good:
Is it a brand new phone? if not I think the digitizer is going bad.
scorror said:
Is it a brand new phone? if not I think the digitizer is going bad.
Click to expand...
Click to collapse
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
warpkid said:
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Click to expand...
Click to collapse
Do you have a case on your phone? I have a UAG case and the charger sometimes doesn't fully click leading to that behaviour. Without the case there is no problem using the phone while charging.
Maybe the stock charger is faulty. Probably the wires has lost continuity.
I have the same issue with a unofficial charger (2.0A).
No issue with original charger (1.5A)
You are not alone
I also have a HTC One M8 with the same problem!
I have to disconnect the USB cable so that I can use the phone correctly without 'phantom touches' activating things I didn't want.
A classic example is pressing the back button will more often than not take me to google now. It's not supposed to do that. It only ever does this when charging.
Also when using any app the phantom touches will activate things I didn't want it to. Some apps will indicate which button you clicked and this is the perfect way to see this problem in action, because buttons will be clicking that you didn't even touch.
It's almost like the touch screen becomes ridiculously sensitive and even just a touch of breeze from a fan can activate a phantom touch.
My phone has done this since brand new. I've had the phone for around 3 months now. There was a software update since I had the phone and it didn't fix the problem.
It does this for me with the stock USB cable, samsung USB cable, generic USB cable, charging from AC/PC/Car it doesn't matter.
It even has the problem when the battery is at 100% with the cable connected.
The only way to accurately use the phone is to unplug the cable!
I'm in Australia on the Telstra network
Android: 4.4.3
HTC Sense: 6.0
Software: 2.23.841.1
HTC SDK API 6.25
Erratic Touch on Verizon HTC One M8
This has been driving me mad.
Got Verizon Variant Red HTC One M8 near the beginning of August.
I bought a spigen clear case, a longer usb cable, and a 2AMP charger to use at work. I was chewing through the battery while playing Clash of Clans on it at work.
I pretty much always turn on visual feedback for touch on my smartphone now and noticed sometimes while playing Clash I would see multiple touches go in a horizontal line across my screen (if you do not know you play clash of clans in a horizontal position so technically the lines would run vertically down the phone)
I also have a tempered glass screen on my phone so I figured it was some kind of freak nuance with the case pushing the glass or something.
Bought a UAG Case for my phone, few days later I notice the same behavior, bought cases have a small "lip" to protect the screen if you drop the phone face down, I again figured this must be the culprit and bought a new case.
Barely there Clear case by casemate, I have had the case for 3 days and today is my first day at work since, immediately upon connecting my charger I noticed the erratic touch behavior.
At this point I realized it was never the case, it has to be something with charging in general or the specific charger I am using.
Anyone got any clue what is actually causing this issue?
Links to all of the hardware I mentioned in this post for clarification:
iXCC-SMART-Capacity-Travel-Charger/dp/B00HPTU0OU/ref=sr_1_16?ie=UTF8&qid=1410767078&sr=8-16&keywords=2+amp+charger
Hi-Speed-Braided-Tangle-Free-Charging-Motorola/dp/B00HZXYYQ6/ref=pd_cp_cps_2
Case-Mate-Barely-There-Case-HTC/dp/B00IZFYI28/ref=sr_1_1?s=wireless&ie=UTF8&qid=undefined&sr=1-1&keywords=barely+there+htc+one+m8
Spigen%C2%AE-STRONG-FLEX-Release-Capsule-Premium/dp/B00IF5B218/ref=sr_1_6?s=wireless&ie=UTF8&qid=1410767095&sr=1-6&keywords=htc+one+m8+case
URBAN-ARMOR-GEAR-Case-HTC/dp/B00IEFUB3E/ref=sr_1_1?s=wireless&ie=UTF8&qid=1410767120&sr=1-1&keywords=uag+htc+one+m8
EDIT: not enough posts to post links, but if you just insert the standard amazon address in front of all of those you'll get to the items in question.
Hi guys, any news?
I'm experiencing the same issue and this is driving me mad.
Experiencing this with different chargers. My cover is a Spigen Ultra Hybrid Metal Slate...if I put it off, theres no problem while charging
Greetings from Switzerland
Hi guys,
I have faced the issue as well. In my case, if I charge the phone using the dot view case then the touchscreen behaves wrongly. However, if I charge the phone with no case at all it works fine.
Anyway after I flashed the latest firmware (.401.6) the problem is gone. What firmware do you have?
Cheers.
Hi Guys,
For anyone interested, I have just noticed that it happened depending on the charger also.
Cheers.
I have the same problem
Using htc one m8 developer edition 4.4.2. This issue comes with every charger. With or without case or screen protection.
Yep, I've noticed this issue as well. Any solution?
warpkid said:
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
Click to expand...
Click to collapse
If it's brand new, take it back for a replacement. The sooner the better because the longer you wait, the more they may think it is user caused.
I just got my phone replaced due to bad mic. I had a brand new one on release day and now I got a refurb both suffered the same issues. It's not always that it does it but it certainly pisses you off. Same symptoms as the op describes, I have yet to find a permanent solution.
This is so super irritating. I feel you. I just found out though that it occurs when I have my case on.. So whenever i use the phone when I'm charging I have to pull the case off. It really doesn't make any sense lol but this is my workaround for this bug.
I also have the same problem
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
jaycaplan said:
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
Click to expand...
Click to collapse
I have the same issue with mine; I found a website which said to do the following:
Using two fingers swipe down on the status bar then touch the gear icon > Display & Gestures > G-Sensor calibration
Place your phone on a flat surface then touch Calibrate.
After the calibration process has finished tap Ok.
You should also calibrate the finger touch on your screen to deal with the keyboard issue.
Open “Settings” and go to “Language and Keyboard”
Tap “HTC Sense Input”
Tap “Advanced”
Tap “Calibration tool” (Calibrate your screen for a better touch experience)
Now you are asked to type the given sentence
One done, Calibration Complete message appears
Hit “Reset Calibration” to reset screen to factory default
Click to expand...
Click to collapse
It's still present, but it hasn't been as bad - I turned on the visual feedback in the developers settings, and you can watch the cursor fly all about the screen like it's possessed!
Same issue here, on the latest software. This is my second m8 with the same issues.