Related
Well, as Zero hour is fast approaching on what i have been told by business cs at T-Mobile (UK) that the TP2 aka Vario 5 will be out on Tuesday (Subject to anymore push backs) i thought id start a thread so we can discuss our findings etc.
I will be giving them a call on Tuesday to see if i can get my grubby little hands on it and will let you all know if i get any success!
Those of you that know me from the Kaiser Section of this board will know I did the same with the Vario 3 and ended up with a huge mass of "Im calling now, cmooooon" and it was rather funny to read!
Jas
I am interested in a vario 5 too. I wonder what the price and contract will be.
Well i spoke to a chap at T-Mobile on Tuesday last week and i asked about pricing and as it wasnt out he couldnt be sure etc but said he thought that it would be free on my account which is a Business Flext 35 + WnW Pro which comes to ~£45/month.
I'll give them a call today and see what they say.
jaso2005 said:
Well i spoke to a chap at T-Mobile on Tuesday last week and i asked about pricing and as it wasnt out he couldnt be sure etc but said he thought that it would be free on my account which is a Business Flext 35 + WnW Pro which comes to ~£45/month.
I'll give them a call today and see what they say.
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I think it ought to be free for £45 a month. I currently pay half that for the basic package (including the basic webn'walk) which is OK for me.
keep us updated mate, im interested as to when they'll be getting stock, contract runs out on wednesday and mpd have been messing me about a bit!
id imagine it'll be free on a £35/month contract...
Gah, you got a date!
When I rang Orange last week I got 'within the next two weeks'.
Blimey! That would be quick... i remember when we used to wait months from a HTC release to a branded version.
I currently have a pre-order paid for and waiting for an Acer M900 and (diferences aside) I will possibly get which ever I can first .... and as i'm already on TMob, this could be the deciding factor!
Although, after my TD I swore I would never get another HTC device .....
Surely this cannot be true!!!!
dahoarty said:
No FM Radio, but I never used it on the Touch Pro
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No FM Radio? Then its a no-buy for me. I need my Absolute Radio going around the M25 in the mornings.
I don't get why everyone trips over the missing radio. If you use the radio a lot, why not buy a portable one (they are cheap) with a 3,5 mm headphone jack.
because i'd then need to carry ANOTHER device in my very small motorbike jacket pockets - so, a converged device (Read, contains FM radio) is exactly what i need.
I just called T-Mobile UK to enquire about the availablility of this phone as I too am due an upgrade and they say it is NOT on there list for release this week
John
hardly surprising that the left hand and right hand dont know what they are doing.
Your best bet, unless your in a REAL rush, is to wait. Wasn't it supposed to be tomorrow? Surley you can wait for that
yah tmob telling me nada to tomorrow
Well an update for you all:
Ive basicly spent the entire day on the phone to T-Mobile (reorganising contracts - not just pestering them about a release date!) and ended up getting quite high up the ladder and they have started playing the "Well it is coming soon but it could be another couple of months yet" card.
To be honest and sorry to let everyone down from an update point of view, ive just ordered one sim free from work so i wont be getting any more updates from them, Although i am on the "High Priority First Call" list so they will call me as soon as it comes out.... apparently, no doubt we shall know here before they ring anyway though.
Mine should be arriving tomorrow and ill try and do a nice review of it but to be honest theres already a few in detail reviews and i doubt mine would cover anything that they havent already done.
I am looking forward to it though i must say!
Jas
i've landed myself an unbranded touchpro2/mda vario v from mobilephones direct on t-mobile uk. yep they are offering the touch pro 2 free on a 18 month contract at 39.15gbp monthly. no need for CID or security unlocks when hardspl get released etc. next delivery on all items so i think thats a smashing deal!
i also signed up with mobilesphonesdirect for the pro2 after i've been told the vario5 should be out by the end of June which i don't want to wait. i prefer the phone unlocked and in it's original design.
mobilephones direct
Can I ask how you guys are getting the phone for free. When I rang up they told me to ring tmobile and find out what my upgrade value was (it was £200). I gave mobilephones direct this and they said the phone would cost me £250 to upgrade. Have you all got higher upgrade status or was I just unlucky and spoke to the wrong person!
silverwings2008 said:
Can I ask how you guys are getting the phone for free. When I rang up they told me to ring tmobile and find out what my upgrade value was (it was £200). I gave mobilephones direct this and they said the phone would cost me £250 to upgrade. Have you all got higher upgrade status or was I just unlucky and spoke to the wrong person!
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Click to collapse
It's free on certain NEW contracts.
shingers5 said:
i've landed myself an unbranded touchpro2/mda vario v from mobilephones direct on t-mobile uk. yep they are offering the touch pro 2 free on a 18 month contract at 39.15gbp monthly. no need for CID or security unlocks when hardspl get released etc. next delivery on all items so i think thats a smashing deal!
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You will need CID / Sec Unlock unless you got a pre-release version.
Even then most pre-rel devices are CID locked (by that I mean need Hard SPL to flash unsigned custom ROMs) still. You can check sec unlock status in the bootloader. Does it say Security unlocked at the top?
Dave
how did you get your upgrade value? I've tried and nobody from tmob will give it to me.
Neil.
Orange UK seem to be doing what they are best at.
Every time I speak to someone from Orange (once a week for the last 6 weeks) to find out if the Touch Pro 2 has been released I get a different answer.
Back on the 26th May I spoke to someone who had a look and said that the phone was still on the "coming soon" list. He had a look else where and found that the phone was listed to be first released as a SBC (Small Business Customer) phone and then a little later for none business users. He had no date but said it should be early to mid June.
Yesterday I was told there is still no date, but it should be released mid to late June. The guy at orange started to explain how to go about through a 3rd party to get the upgrade but then I lost my signal. I rang back and was then told that the phone would definatly not be out with in the next 4 weeks.
Today I rang up and was told that there is no date listed, but the phone is still just "coming soon". I said about the person from yesturday, but the lady has no idea why I was told a definate no for the next 4 weeks as it could come out tomorrow, 2 weeks, 4 weeks or not at all. I also asked about the phone first being available to business customers and was told that there is no mention about the phone being a business phone and the release would be wide spread across the whole of orange UK. The lady has also put me on a ring back service, will check daily to see if the phone had been released and let me know if it has... While I have no reason to dis-believe this, I dont hold much hope.
I have rang around, but cant find a phone dealer that can do an upgrade for me with the Touch Pro 2
Little to say, I am getting a bit tired of all the different answers I get.
When I got my Tytn 2 from orange it was only listed as a business phone and I think the Touch Pro 2 will probably be the same way
Does any one here have any more information or shed any light on the release of the phone as an orange branded handset, be it for business or none business use.
Firstly I'll say that their ring-back service worked for me. This was back when the TyTN2 was released. They sent me a text on the day it became available telling me to call them, which I did instantly. The next day I had the phone in my hands. So have some faith.
However, the wait may be long, or short.
I used to be on Orange (having been a VERY loyal, high spending customer) for many years, but I have since become very cheesed off with their outdated tariffs and delays bringing phones to the market.
I have now switched to Vodafone, and while I don't get anywhere near as good signal strength, they provide a decent enough service for me.
I am sad I had to move away from orange, but it's too little too late.
See, I like Orange's service and the service plan I am on is very good value for money and they consider me somewhat of a 'loyal customer'.
I am in exactly the same boat as you, I've been speaking to different people and it's gone from 'within 2 weeks' (this was mid may I was told this) to the phone not being listed on the system, to the Diamond2 being released?
It seems the HD is out of stock and I had been told that it was being discontinued and replaced by another handset. Some reps have told me that it was Touch Pro2 and some have told me they do not know.
I've just been emailing Orange (they have this irritating habit where you hit the reply button and a different person replies) all of them told me it was only going to be released on Business, but like another person in this thread I also have a TyTn II on a personal account.
This morning the Touch HD was taken off the website! So I'm going to keep playing it from the angle of 'What phone is going to replace the HD on the personal account' and 'I want a Windows Mobile phone with a keyboard because I can't stand purely touch screen phones!
I really really want to keep my contract and just get an Orange branded Pro2
Just spoke to them on the phone about the HD disappearing off the website. Apparently they're looking at replacing it with the Touch Diamond2 and when I said does that have a keyboard? He said no it doesn't but the Touch Pro2 does (in a hesistant voice).
I went on to ask whether that would be available for me to upgrade to as a personal user and he said yes it should be, but there is no indication of price yet as it's too early on.
I'm sure the next person I speak too, will tell me otherwise...
The Orange tariffs seem to suit me quite well... There might be a better tariff for me somewhere, but at the moment my monthly bill only usually differs pennies each month and i can really hammer the phone some months.
When I asked about the upgrade price about a month I go I was told that I would probably get the phone for free being that I am a long time loyal high value none business customer (have been on one of the top tariffs now for 6 or 7 years).
Infact when I got the tytn2 (which was only available for business customers at the time), Orange actually credited my account with £100 for me to stay and take the the phone off their hands.
I guess only time will tell with the rhodium
I just wish that Orange would be a bit quicker at releasing new phones.
Out of interest, I wonder if Orange list the rhodium as having an inbuilt GPS receiver. Orange seem to insist that the rhodium does not have a GPS, although it does have an FM radio :S Come to think about it, they also insisted that the tytn2 didnt have a GPS either when I upgraded to that
I got another response today from someone that seemed a bit more human.
Hello
Thank you for your email into the Orange shop.
I have checked the website and we have 2 HTC phones on sale.
We have the HTC Touch 3G and the HTC Touch Diamond(tm)
http://shop.orange.co.uk/mobile-phones/all
We also have the HTC Touch Pro 2 in review at the moment. Fingers crossed
this one will make the cut as it's a brilliant phone.
http://www.htc.com/www/product/touchpro2/overview.html
Hope this helps
Sarah
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I'm reckoning I might get it for free, although I haven't been as long term as you with Orange, I just want them to list it as coming soon! It's driving me mad, I can be so impatient with stuff like this sometimes haha.
For orange France it's not planned yet...
I wait because I want to by it with mobile contract at less price than unbranded...
Greenturtle said:
I just want them to list it as coming soon! It's driving me mad, I can be so impatient with stuff like this sometimes haha.
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Yup +1 that.... Orange are in danger of loosing out if they wait much longer- Hmm Xperia X2 anyone?
I've had our company phones with Orange for over 10 years, but have just switched to Vodafone. We save around £500 per month (20 Touch Pro and Pro 2 all free), have all data included in the plan plus managed services with antivirus, firewall etc and the cuistomer service people I speak with are much more responsive than Orange. No problems with connectivity. The choice of handset and talk / data plans is far better than Orange and in the 3 months we've been with Vodafone I have experienced no probs whatsoever.
goatistuta said:
I've had our company phones with Orange for over 10 years, but have just switched to Vodafone. We save around £500 per month (20 Touch Pro and Pro 2 all free), have all data included in the plan plus managed services with antivirus, firewall etc and the cuistomer service people I speak with are much more responsive than Orange. No problems with connectivity. The choice of handset and talk / data plans is far better than Orange and in the 3 months we've been with Vodafone I have experienced no probs whatsoever.
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See, I've been provided a fabulous service with Orange. My price plan is very cheap and I get a lot for my money. I'm on the £8 a month internet bundle which apparently is limited to 500mb or whatever but I usually use over a gig a month and never get charged.
I'm going to wait it out, I just up hope some new information crops up in the next week. They'd be able to release it if Orange didn't bog down the phone with so much crap!
wootty2000 said:
Orange UK seem to be doing what they are best at.
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Not helpful sorry, but if its any consolation, I am getting the same run around from o2. Least with Orange, they have to keep releasing the 'business' class devices. o2 (I think) are going to limit the new devices to push people towards the iphone (sorry for swearing) or blackberry. Neither of which I personally want.
I just spoke with Orange business Sales
They say it should be available to first for Business Sales than Upgrades,
It will be available after the end of the 19th of July
eresen said:
They say it should be available to first for Business Sales than Upgrades,
It will be available after the end of the 19th of July
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What's your source, what's your source!?
Was that meant to say 'then' rather than 'than'? I'm really hoping that you mean will be available for new contracts after the 19th of July as apposed to starting the release then...
Orange have updated their coming soon page on the consumer site.... no sign of TP2 yet
However I've been diligently checking the page for the past few months (I know, i know...) and updates seem to take place around 14-16th of each month.
Hoping that this darn phone turns up soon.
ibanyard said:
Orange have updated their coming soon page on the consumer site.... no sign of TP2 yet
However I've been diligently checking the page for the past few months (I know, i know...) and updates seem to take place around 14-16th of each month.
Hoping that this darn phone turns up soon.
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Haha, I've been doing this too. I may as well have it as my homepage.. They have definitely updated the Coming Soon list at least twice this month (including today) so I don't think your theory is entirely true.
Come on Orange! My contract expires this week!
Just spoken with Orange and the phone is currently in testing and it there will only be limited number handset to start off with for Business Account holders .
Imagine Orange are fecking up software as we speak
Orange is busy with the Iphone 3GS in pre-ordering and nothing for the TP2...
ed_bracam said:
Orange is busy with the Iphone 3GS in pre-ordering and nothing for the TP2...
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They're releasing the iPhone 3Gs? I didn't know O2 weren't keeping it exclusively anymore.
Orange updated their coming soon list! No TP2 though
Just got off the phone with Orange.
Apparently it's 'limited stock' at the moment and that the update on their server today said that they were in testing mode. If it pasts tests then it will be given to business customers in limited stock, then if it is popular they'll release it to personal customers.
What was interesting, was that he said if an Orange shop stocks the phone, they might be a to give to you on a personal contract as 'they have more leeway than the telesales'.
Sigh, the wait carries on...
ORANGE now sell the TP2
http://www.business.orange.co.uk/se...1=Phone&pagename=Business&t=SMEDeviceFeatures
Orange mad a big song and dance about being the first UK carrier to announce that they will be getting the HTC Desire. However, since them T-Mobile have beaten them to the release and now it looks like Vodafone will be next to get the handset out, judging by official release dates. (Before anyone mentions it I am well aware that it is available on Orange through Carphone Whorehouse and other online retailers. It's just that I want to know when Orange themselves are getting it).
I've heard rumours that Orange may be going for a 2nd April release, but nothing definite.
Does anyone know a definite date when Orange UK is going to get the handset? When I call them I am still getting operatives who don't even know that the thing exists, and others are still referring to it as the HTC Bravo! When I do get through to someone who knows about the Desire they just say "It wil appear on the website when we get it".
And you can bet that when it does appear on their website it already be out of stock.
Impatient? Me?!? Never!
I don't know an official date but just to let you know T-Mobile had a deal with HTC to get the phone out first.
They probably tried for an exclusivity deal (like with the G1, hero) but got rejected and got an (albeit quite short) timed exclusive deal.
Which is the reason why officially t-mobile themselves are stocking it before anyone else (I am aware you can get an unlocked handset with the contract ontop from places like mobiles.co.uk, carphonewarehouse).
It must have been a pretty late change of name.
My T-mobile supplied phone says HTC Bravo on the box!
scotch whisky said:
It must have been a pretty late change of name.
My T-mobile supplied phone says HTC Bravo on the box!
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They say HTC Desire on the box (where it matters).
The HTC Bravo sticker on the back is something which HTC has slapped on, internally they must be still calling it by it's codename.
It's been the HTC Desire for months.
Teppic24 said:
Orange mad a big song and dance about being the first UK carrier to announce that they will be getting the HTC Desire. However, since them T-Mobile have beaten them to the release and now it looks like Vodafone will be next to get the handset out, judging by official release dates. (Before anyone mentions it I am well aware that it is available on Orange through Carphone Whorehouse and other online retailers. It's just that I want to know when Orange themselves are getting it).
I've heard rumours that Orange may be going for a 2nd April release, but nothing definite.
Does anyone know a definite date when Orange UK is going to get the handset? When I call them I am still getting operatives who don't even know that the thing exists, and others are still referring to it as the HTC Bravo! When I do get through to someone who knows about the Desire they just say "It wil appear on the website when we get it".
And you can bet that when it does appear on their website it already be out of stock.
Impatient? Me?!? Never!
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I'm in the same boat - be interested to see what they offer you on upgrade. Phoned today and they said it should be out soon, but then said it's not available to upgrade customers until a few weeks later
They are so full of *beep* it's unreal. I think I might actually get my PAC code and go with Vodafone. If you see the other thread that I created T-Mob customers have had some cracking upgrade deals. Whereas Orange are still contemplating charging me for the phone. So in short the wait may not be for much longer, but it may not be worth it to stay with Orange...
If it is a Pay As You Go option you are looking for, some Carphone Warehouses still have stock (unlocked but with an Orange SIM).
As I mentioned in another thread, this is how I got my hands on one and I'm on an O2 contract.
fuzzmo said:
I'm in the same boat - be interested to see what they offer you on upgrade. Phoned today and they said it should be out soon, but then said it's not available to upgrade customers until a few weeks later
They are so full of *beep* it's unreal. I think I might actually get my PAC code and go with Vodafone. If you see the other thread that I created T-Mob customers have had some cracking upgrade deals. Whereas Orange are still contemplating charging me for the phone. So in short the wait may not be for much longer, but it may not be worth it to stay with Orange...
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Their operatives really haven't got a clue what's going on. When I spoke to them a couple of days ago I was told it would be available to upgrade customers at the same time as new customers! I had this exact same issue when I upgraded to the Diamond - it really depends who you speak to. Sometimes you'll get someone who's really clued up and will fall over themselves to help you, othertimes you get put through to someone who would appear to be the most unhelpful person on the planet.
The more I think about it, the more I'm tempted to jump to T-Mobile. I can get exactly the same deal that I am currently on with Orange (600mins, unlimited texts, "unlimited" mobile internet) for £30 per month, with the handset costing £60, directly from the T-Mobile website. So (and this is addressed to fuzzmo) if Orange say that they want £100 for the handset, tell them to go forth and multiply!
The other benefit of switching to T-Mobile is their rather tasty 3Gb "fair use" policy (compared to Oranges paltry 500Mb) for mobile internet on Android phones.
Oh, I'm going to have so much fun with Orange once they get the phone!
I've ordered my upgrade from buymobilephones yesterday. Switched from Racoon 30 to Racoon 25 and added 500mb of internet for £5. Phone cost me 69.99 which is a bit of a rip off now I think back but I suppose its not a huge deal.
Did say they had no idea when they'd actually have it in stock though. "Could be next week, could me in a months time"
Teppic24 said:
The more I think about it, the more I'm tempted to jump to T-Mobile. I can get exactly the same deal that I am currently on with Orange (600mins, unlimited texts, "unlimited" mobile internet) for £30 per month, with the handset costing £60, directly from the T-Mobile website. So (and this is addressed to fuzzmo) if Orange say that they want £100 for the handset, tell them to go forth and multiply!
The other benefit of switching to T-Mobile is their rather tasty 3Gb "fair use" policy (compared to Oranges paltry 500Mb) for mobile internet on Android phones.
Oh, I'm going to have so much fun with Orange once they get the phone!
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Just to let you know, if you like Orange (their coverage, orange Wednesdays etc) it's an excellent time to now go for T-Mobile. On T-Mobile you can get some excellent deals with a barrowful of minutes and texts AND a 3GB internet FUP policy. In around 2 months time they'll be merging with orange and while your plan will stay the same you'll be able to enjoy benefits like <insert whatever the new network's name is here> Wednesdays and the combined strength of Orange & T-Mobiles network coverage
Probably around the same time as O2
Teppic24 said:
The more I think about it, the more I'm tempted to jump to T-Mobile. I can get exactly the same deal that I am currently on with Orange (600mins, unlimited texts, "unlimited" mobile internet) for £30 per month, with the handset costing £60, directly from the T-Mobile website. So (and this is addressed to fuzzmo) if Orange say that they want £100 for the handset, tell them to go forth and multiply!
The other benefit of switching to T-Mobile is their rather tasty 3Gb "fair use" policy (compared to Oranges paltry 500Mb) for mobile internet on Android phones.
Oh, I'm going to have so much fun with Orange once they get the phone!
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Yup I am really thinking about it as they appear to treat their upgrade customers with much more respect and they certainly do give you a great Internet bundle. I am gonna tell them to go forth and multiply as they are just like Nationwides adverts - 'New Customers only'. Why they don't give a *beep* about their current high spending customers lord only knows....
My only concern with T-Mobile is their network coverage which leads me to....
brummiesteven said:
Just to let you know, if you like Orange (their coverage, orange Wednesdays etc) it's an excellent time to now go for T-Mobile. On T-Mobile you can get some excellent deals with a barrowful of minutes and texts AND a 3GB internet FUP policy. In around 2 months time they'll be merging with orange and while your plan will stay the same you'll be able to enjoy benefits like <insert whatever the new network's name is here> Wednesdays and the combined strength of Orange & T-Mobiles network coverage
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Is this confirmed? Is it true that they will be using Orange masts etc. and also bringing in 'Orange' Wednesdays?.... If so (although the latter isn't important - coverage is) then that is a deal clincher for me...
fuzzmo said:
Is this confirmed? Is it true that they will be using Orange masts etc. and also bringing in 'Orange' Wednesdays?.... If so (although the latter isn't important - coverage is) then that is a deal clincher for me...
Click to expand...
Click to collapse
Orange wednesdays isn't confirmed but they will be 1 network after the merger, not 2 and it;s been given the goahead by the EU and will be done in the next few months so it stands to reason they will use each other's current masts and have better coverage.
brummiesteven said:
Orange wednesdays isn't confirmed but they will be 1 network after the merger, not 2 and it;s been given the goahead by the EU and will be done in the next few months so it stands to reason they will use each other's current masts and have better coverage.
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[topic=off]I wonder what they'll call the combined network? T'orange? A good northern name. [/topic]
The deal is confirmed
http://www.cellular-news.com/story/...miX+(cellular-news)&utm_content=Google+Reader
As for the name I thought Tangerine using the T-Mobile font in White on an orange background thus combining both.
So is anyone else in the same boat as me and waiting for a Desire from Vodafone?
Thought it might be worthwhile starting a thread here since the moderators on the official Vodafone forum have that place on lock down with so much as a mention of the word stock.
I ordered my desire on the 16th and still waiting for it and there's absolutely no sign of any stock being delivered to Vodafone. Just wish they could at least give us just a little info rather than completely stonewalling us.
Have you tried CPW? I walked in and got mine (albeit their last one) on the 2nd...
Yeah, local CPW has a few in stock but can't offer me as good a deal as I got through the web relations team over twitter. That's the only reason I'm waiting for Vodafone really.
Ah right!! I actually saved by downgrading my contract and still got phone for free so I was happy
I just ordered one yesterday, I phoned them up and they said I should recieve it within 3 days time? Ill ring them up again later on today to see what the situation is
i am awaiting 2 from vodafone and have been told this morning by 2 different members of staff that their stock list is showing as expecting on either the 27th, 28th or 29th
Oh thats not good then lol
I think there's a fairly substantial back log of orders still awaiting delivery. I'd imagine there's quite a few people who ordered before me and still haven't got theirs yet.
alextwo said:
So is anyone else in the same boat as me and waiting for a Desire from Vodafone?
Thought it might be worthwhile starting a thread here since the moderators on the official Vodafone forum have that place on lock down with so much as a mention of the word stock.
I ordered my desire on the 16th and still waiting for it and there's absolutely no sign of any stock being delivered to Vodafone. Just wish they could at least give us just a little info rather than completely stonewalling us.
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hey buddy its due in on the 29th, a close family member has works for them and has assured me it will be in then, although there is some priority stock so that wont guarantee you will get yours.
I had this problem with the HD2 as well. It is so irritating that they still take orders without letting people know the stock situation. The only reason I am bothering to get mine from them is because I can't be bothered to unlock it from T-Mobile... so annoying lol. I phoned them up just before and they said thursday they are getting more, if its anything like the HD2... it'll probably be a handful at best. They are useless, wouldn't be surprised if they pull this from the website as well and it is never seen again
I walked past the t-mobile shop in main highstreet in Leicester Sunday and had
a sign saying it was in stock but limited. Might be worth a ring if you live close?
DigitalJunkie said:
hey buddy its due in on the 29th, a close family member has works for them and has assured me it will be in then, although there is some priority stock so that wont guarantee you will get yours.
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Thanks for that info. It's just a shame that Vodafone couldn't have told us that
I forgot to add, when I spoke to Vodafone last night, I rang 191 from my phone and spoke to those guys and they were actually helpful. They didn't know why the site doesn't state low on stock or no stock and agree that it should, but they did know why there isn't stock, apparently they were meant to have a delivery a while back but because of the volcano, everything got pushed back so now there is a back log on everything coming to them, which if im honest, makes sense. Hence the back log on orders placed as well.. I was impatient with my HD2, this time, I am just going to wait and it'll come when it comes
According to twitter they are also sending out free 16GB memory cards with all orders made before 5pm yesterday (27th)
Link? I ordered it before then lol
^ it's on their twitter.
One member who oredered 2.5 weeks ago on AVForums has had a text saying they should expect theirs tomorrow. I ordered on the 15th and haven't heard anything yet but I'm expecting to hear from them soon.
Hmmm, if the phones weren't locked, I would 100% have not got it from Vodafone lol.. but I need my sim to work on it. Always 3rd party phone companies, i'll know tomorrow if I get one from the batch thats supposed to be arriving 'tomorrow'. If not, i'll see what my local vodafone store has to offer or even the telephone sales department
got my Desire from CPW, unbranded/unlocked and I'm on Vodafone - not an issue with it at all!!
Anyone know the real reason? I've been told multiple things from the dozens of orange staff I've spoken to.
- Testing is taking longer than expected
- Shipping has been delayed
- They don't actually have any stock and won't for some time
and basically everything in between.... so.... anyone got the real truth?
Or anyone managed to get a desire in the past week or so from Orange and I've just been fobbed off with excuses?
I received mine on Monday after ordering on the previous Friday.
Had a reasonable deal too, no charge for Black Desire and Panther 30 package for £25.00.
Testing can't be an issue then can it so I would imagine it's a stock problem.
A friend of mine picked one up on Tuesday from a local Orange store (Hull). I got one from CPW on Orange but as that's generic stock I guess that doesn't realy count (would have preferred the black but getting it unbranded & unlocked was more important to me).
Testing is entirely plausible.
When Orange get a new batch of a handset in they are flashed with their Orange-branded software and thenput to test for a while. Usually takes about a week in my experience, but can take longer if they find problems with the batch.
I was told they are getting new stock in yesterday with needs testing and should be ready to order Monday around 11am.
Interesting... I ordered mine over a week ago and I keep getting told the same thing "we can't give you one, we're out of stock..."
Perhaps they're hoarding some or trying to send them out to higher paying monthly tariffs?
EDIT:
Just spoke to someone, unfortunately the responses I were given made me increasingly more annoyed as the conversation went on. Basically I have now been told they have had a delivery on Friday afternoon, they are to go through testing and if all goes well should be out Monday. But if that is not the case then who knows when they will be in. I was told exactly the same thing last week and guess what.. it didn't happen.
Nobody who was there could tell me why their stock was low, why testing was taking too long or why any of this bulls**t was happening, so all in all... very dissatisfied with the answers I've been given.
I was told the same last week too and then when i rang monday was told the delivery they had expected hadnt arrived, so who knows
same thing here too. waiting for one on an upgrade. they did come back in stock last saturday for a few hours but by the time the guy from orange called me they were sold out again. if they're really back on sale monday then that's great. i'd advise anyone waiting for one to sign up via email to be alerted when they're back in stock on the orange website as it seems that's the same stock they use over the phone. get your email sent to your phone then as soon as you get it call them up.
El Massman said:
same thing here too. waiting for one on an upgrade. they did come back in stock last saturday for a few hours but by the time the guy from orange called me they were sold out again. if they're really back on sale monday then that's great. i'd advise anyone waiting for one to sign up via email to be alerted when they're back in stock on the orange website as it seems that's the same stock they use over the phone. get your email sent to your phone then as soon as you get it call them up.
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I'm signed up via e-mail and text message apparently but they are still not sending me anything. If they did come back in stock I was not informed as I was originally told. I was told the e-mail notification is slow compared to ringing direct, so my plan is now to ring twice a day to try and get my hands on the phone FINALLY. Even got the screen protectors for it, in the assumption that it wouldn't take over a week to actually get the order in place.
Christov said:
Anyone know the real reason? I've been told multiple things from the dozens of orange staff I've spoken to.
- Testing is taking longer than expected
- Shipping has been delayed
- They don't actually have any stock and won't for some time
and basically everything in between.... so.... anyone got the real truth?
Or anyone managed to get a desire in the past week or so from Orange and I've just been fobbed off with excuses?
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I got one about 3 weeks ago. So I don't see what 'testing' has to do with it. Sound like they're confused. I was told `middle of the month` at the start of feb, only to read of people getting theirs so I phoned again and this time was told there were a few in stock. It's one of the most popular phones ever, so it's going out of stock as soon as it turns up.
poldie said:
I got one about 3 weeks ago. So I don't see what 'testing' has to do with it. Sound like they're confused. I was told `middle of the month` at the start of feb, only to read of people getting theirs so I phoned again and this time was told there were a few in stock. It's one of the most popular phones ever, so it's going out of stock as soon as it turns up.
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Yeah I've been told it's very popular but I'm more concerned that others are getting different answers, perhaps I should ring orange and direct them to this thread to see what they have to say regarding some people being shunned and others given what theyve asked for.
Christov said:
Yeah I've been told it's very popular but I'm more concerned that others are getting different answers, perhaps I should ring orange and direct them to this thread to see what they have to say regarding some people being shunned and others given what theyve asked for.
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Sorry, I meant middle of april, not feb. I found it frustrating, not seeing the phone on their site (not even 'coming soon'), being told to wait/keep checking, then reading about people receiving theirs, then phoning and being told none are available, then being told some will be available in 2 or 3 weeks and finally being told some are in stock now. But I still put all that down to poor communication within Orange and/or the staff I spoke to not caring. The last person I spoke to - who put my deal together for me - DID care and did a great job. All I can say is keep phoning (retentions - say you want to leave Orange) and telling them people are getting theirs and you're fed up waiting and being told contradictory things.
poldie said:
Sorry, I meant middle of april, not feb. I found it frustrating, not seeing the phone on their site (not even 'coming soon'), being told to wait/keep checking, then reading about people receiving theirs, then phoning and being told none are available, then being told some will be available in 2 or 3 weeks and finally being told some are in stock now. But I still put all that down to poor communication within Orange and/or the staff I spoke to not caring. The last person I spoke to - who put my deal together for me - DID care and did a great job. All I can say is keep phoning (retentions - say you want to leave Orange) and telling them people are getting theirs and you're fed up waiting and being told contradictory things.
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This is actually what I said today when I spoke to someone, one guy put together a contract offer for me, 22.50 a month, 600 mins, unlimited text/data/email over 24 months with the phone for free, but said the phone should be coming in the next couple of days and I basically wasn't informed.
I've been with orange for 3 years now and I'm fine staying with them if only they would stop jerking me around. I'm gonna try and get the orange shop near me to match the contract offer I've been given over the phone but we'll see if I get anywhere, I doubt it'll happen but it's worth a go. If that doesn't work I'll ring up again and try and speak to the guy who put together my contract originally.
I read on another forum of someone being sent out a replacement for a faulty desire this weekend. So orange are either hording them for some reason or being selective on who they let have them.
They're probably hoarding them while they try and sort out the MASSIVE problem that these phones have with dropping 3G/HSDPA signal... I genuinely think that's what's happening. A lot of people with Desires on Orange UK are having issues... including myself
I rang orange once again, they said they cannot order me a phone today or tommorrow and their 'best guess' is that they will be in on Tuesday. I don't know how they're guessing since everyone I speak to still gives me a different answer.
Basically I got fed up with waiting and went into the shopping centre today and picked one up from carphone warehouse. £30pm, 500 mins, unlimited texts/data/email and all that jazz. Not as good a deal as I wanted but I got the handset and I didn't have to wait for up to 2 months as a couple of people I know have been.
I also went into the orange shop and asked them to match the price I was quoted, they could give me the same contract but the phone would cost £99.99... too much for me personally but might be worth a look for others.
I was also offered a contract in Phones4u from vodafone for £30pm, 300 mins and the same unlimited stuff. However I'd be a new customer and stuff so I'd lose any loyalty points I had with orange.
Every shop I went into said that orange had been telling them they had no stock, so I don't know what to say regarding "we'll have some in stock soon" or "theyre going through testing" other than I was clearly being lied to.
I'd advise anyone else looking to get one of these phones soon to go round the shops and try to get a good deal. Phones4u originally offered me £35 with 200 mins on vodafone as well as I'd have to pay £50 to get out of my contract for the next 2 months. I managed to beat them down to a far better deal but not as good a deal as what carphone warehouse gave me.
Good luck to all those trying to get one from orange! Let's hope that they actually get some in stock soon.
Well the orange website says i can now upgrade to a desire but when i ring upgrades they say none left ring back tomorrow
I managed to get one for an upgrade about 10 days ago.
I think the issue is stock and their messaging/notification system doesn't work. Anyone wanting one will need to keep chasing Orange to be first in line. They seem to have no back order system in place so its a bit of a free for all; not something they could tell customers.
Black HTC Desire now available through Orange upgrades, just ordered mine for delivery Wednesday.
Me too finally, couldn't be bothered waiting for upgrades to answer so did it through the website. Phone coming wednesday, dolphin 25 for £19 a month, that'll do me.