Anyone know the real reason? I've been told multiple things from the dozens of orange staff I've spoken to.
- Testing is taking longer than expected
- Shipping has been delayed
- They don't actually have any stock and won't for some time
and basically everything in between.... so.... anyone got the real truth?
Or anyone managed to get a desire in the past week or so from Orange and I've just been fobbed off with excuses?
I received mine on Monday after ordering on the previous Friday.
Had a reasonable deal too, no charge for Black Desire and Panther 30 package for £25.00.
Testing can't be an issue then can it so I would imagine it's a stock problem.
A friend of mine picked one up on Tuesday from a local Orange store (Hull). I got one from CPW on Orange but as that's generic stock I guess that doesn't realy count (would have preferred the black but getting it unbranded & unlocked was more important to me).
Testing is entirely plausible.
When Orange get a new batch of a handset in they are flashed with their Orange-branded software and thenput to test for a while. Usually takes about a week in my experience, but can take longer if they find problems with the batch.
I was told they are getting new stock in yesterday with needs testing and should be ready to order Monday around 11am.
Interesting... I ordered mine over a week ago and I keep getting told the same thing "we can't give you one, we're out of stock..."
Perhaps they're hoarding some or trying to send them out to higher paying monthly tariffs?
EDIT:
Just spoke to someone, unfortunately the responses I were given made me increasingly more annoyed as the conversation went on. Basically I have now been told they have had a delivery on Friday afternoon, they are to go through testing and if all goes well should be out Monday. But if that is not the case then who knows when they will be in. I was told exactly the same thing last week and guess what.. it didn't happen.
Nobody who was there could tell me why their stock was low, why testing was taking too long or why any of this bulls**t was happening, so all in all... very dissatisfied with the answers I've been given.
I was told the same last week too and then when i rang monday was told the delivery they had expected hadnt arrived, so who knows
same thing here too. waiting for one on an upgrade. they did come back in stock last saturday for a few hours but by the time the guy from orange called me they were sold out again. if they're really back on sale monday then that's great. i'd advise anyone waiting for one to sign up via email to be alerted when they're back in stock on the orange website as it seems that's the same stock they use over the phone. get your email sent to your phone then as soon as you get it call them up.
El Massman said:
same thing here too. waiting for one on an upgrade. they did come back in stock last saturday for a few hours but by the time the guy from orange called me they were sold out again. if they're really back on sale monday then that's great. i'd advise anyone waiting for one to sign up via email to be alerted when they're back in stock on the orange website as it seems that's the same stock they use over the phone. get your email sent to your phone then as soon as you get it call them up.
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I'm signed up via e-mail and text message apparently but they are still not sending me anything. If they did come back in stock I was not informed as I was originally told. I was told the e-mail notification is slow compared to ringing direct, so my plan is now to ring twice a day to try and get my hands on the phone FINALLY. Even got the screen protectors for it, in the assumption that it wouldn't take over a week to actually get the order in place.
Christov said:
Anyone know the real reason? I've been told multiple things from the dozens of orange staff I've spoken to.
- Testing is taking longer than expected
- Shipping has been delayed
- They don't actually have any stock and won't for some time
and basically everything in between.... so.... anyone got the real truth?
Or anyone managed to get a desire in the past week or so from Orange and I've just been fobbed off with excuses?
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I got one about 3 weeks ago. So I don't see what 'testing' has to do with it. Sound like they're confused. I was told `middle of the month` at the start of feb, only to read of people getting theirs so I phoned again and this time was told there were a few in stock. It's one of the most popular phones ever, so it's going out of stock as soon as it turns up.
poldie said:
I got one about 3 weeks ago. So I don't see what 'testing' has to do with it. Sound like they're confused. I was told `middle of the month` at the start of feb, only to read of people getting theirs so I phoned again and this time was told there were a few in stock. It's one of the most popular phones ever, so it's going out of stock as soon as it turns up.
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Yeah I've been told it's very popular but I'm more concerned that others are getting different answers, perhaps I should ring orange and direct them to this thread to see what they have to say regarding some people being shunned and others given what theyve asked for.
Christov said:
Yeah I've been told it's very popular but I'm more concerned that others are getting different answers, perhaps I should ring orange and direct them to this thread to see what they have to say regarding some people being shunned and others given what theyve asked for.
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Sorry, I meant middle of april, not feb. I found it frustrating, not seeing the phone on their site (not even 'coming soon'), being told to wait/keep checking, then reading about people receiving theirs, then phoning and being told none are available, then being told some will be available in 2 or 3 weeks and finally being told some are in stock now. But I still put all that down to poor communication within Orange and/or the staff I spoke to not caring. The last person I spoke to - who put my deal together for me - DID care and did a great job. All I can say is keep phoning (retentions - say you want to leave Orange) and telling them people are getting theirs and you're fed up waiting and being told contradictory things.
poldie said:
Sorry, I meant middle of april, not feb. I found it frustrating, not seeing the phone on their site (not even 'coming soon'), being told to wait/keep checking, then reading about people receiving theirs, then phoning and being told none are available, then being told some will be available in 2 or 3 weeks and finally being told some are in stock now. But I still put all that down to poor communication within Orange and/or the staff I spoke to not caring. The last person I spoke to - who put my deal together for me - DID care and did a great job. All I can say is keep phoning (retentions - say you want to leave Orange) and telling them people are getting theirs and you're fed up waiting and being told contradictory things.
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This is actually what I said today when I spoke to someone, one guy put together a contract offer for me, 22.50 a month, 600 mins, unlimited text/data/email over 24 months with the phone for free, but said the phone should be coming in the next couple of days and I basically wasn't informed.
I've been with orange for 3 years now and I'm fine staying with them if only they would stop jerking me around. I'm gonna try and get the orange shop near me to match the contract offer I've been given over the phone but we'll see if I get anywhere, I doubt it'll happen but it's worth a go. If that doesn't work I'll ring up again and try and speak to the guy who put together my contract originally.
I read on another forum of someone being sent out a replacement for a faulty desire this weekend. So orange are either hording them for some reason or being selective on who they let have them.
They're probably hoarding them while they try and sort out the MASSIVE problem that these phones have with dropping 3G/HSDPA signal... I genuinely think that's what's happening. A lot of people with Desires on Orange UK are having issues... including myself
I rang orange once again, they said they cannot order me a phone today or tommorrow and their 'best guess' is that they will be in on Tuesday. I don't know how they're guessing since everyone I speak to still gives me a different answer.
Basically I got fed up with waiting and went into the shopping centre today and picked one up from carphone warehouse. £30pm, 500 mins, unlimited texts/data/email and all that jazz. Not as good a deal as I wanted but I got the handset and I didn't have to wait for up to 2 months as a couple of people I know have been.
I also went into the orange shop and asked them to match the price I was quoted, they could give me the same contract but the phone would cost £99.99... too much for me personally but might be worth a look for others.
I was also offered a contract in Phones4u from vodafone for £30pm, 300 mins and the same unlimited stuff. However I'd be a new customer and stuff so I'd lose any loyalty points I had with orange.
Every shop I went into said that orange had been telling them they had no stock, so I don't know what to say regarding "we'll have some in stock soon" or "theyre going through testing" other than I was clearly being lied to.
I'd advise anyone else looking to get one of these phones soon to go round the shops and try to get a good deal. Phones4u originally offered me £35 with 200 mins on vodafone as well as I'd have to pay £50 to get out of my contract for the next 2 months. I managed to beat them down to a far better deal but not as good a deal as what carphone warehouse gave me.
Good luck to all those trying to get one from orange! Let's hope that they actually get some in stock soon.
Well the orange website says i can now upgrade to a desire but when i ring upgrades they say none left ring back tomorrow
I managed to get one for an upgrade about 10 days ago.
I think the issue is stock and their messaging/notification system doesn't work. Anyone wanting one will need to keep chasing Orange to be first in line. They seem to have no back order system in place so its a bit of a free for all; not something they could tell customers.
Black HTC Desire now available through Orange upgrades, just ordered mine for delivery Wednesday.
Me too finally, couldn't be bothered waiting for upgrades to answer so did it through the website. Phone coming wednesday, dolphin 25 for £19 a month, that'll do me.
Related
So I ordered my TP2 over a week ago, promised 2-4 business days delivery (should have been here friday at latest). No sign.
Rang them monday (25 minutes on hold), hmm not sure you you havent got it, will DEFINATELY be delivered wednesday. You will get a delivery note in your email.
Today - No email, no phone. Another 25 minutes on hold - phone isn't in stock and they have NO idea when it will be, offering me NOTHING in the mean time other than to order a different handset. Couldnt care less if I cancelled the order.
Is this their typcial customer service, cause if it is sod it Im going somewhere else.
Where else can you buy it in the uk?!
I believe (and hope) you can get it from Phones4U on an orange contract.
Chris
Hmmm...
I got mine on Tuesday, ordered Thurday (IIRC). I had some problems with the PAC code not been used, Customer Support online and on the phone were both very helpful...
Just my experiences.
Dave
sorry to hear that, i covnerted from consumer to sole trader just to get mine... but their upgrade department couldnt offer me the same deal a new customer gets, everything was 5 pounds more expensive monthly and a 24 month contract instead for 18 and no free bluetooth headset...
anyway a guy in the new connections team put in contact with a team who could match their prices as an upgrade and not only that exchanged the crappy bluetooth headset i wouldnt of used for an 8gig memoery card (she would of done 16 for a fiver but none in stock)...
also i ordered the phone at 4.30pm and had it by 12 the next day withf ree delivery
so ive found them better than consumer vodafone, you also get two years warranty and next day replacement whilst yours is being fixed... need to add 3.50 a month for total care if you wanna cover accident damage and theft though.
No problems when I ordered about a month ago. Was here within 3-4 days.
Sorry to hear about your problems......
Ordered mine on Friday and received it the following Tuesday. Other than a couple of odd voice txts about it being delivered and then not, it arrived as planned.
I have found their business customer support to be very good - just my view.
Martin
I ordered a phone though vodafone business years ago and dealt with a guy called martin who managed to get me my tp2 the next day before 10am, PM me if you want his direct number, truly decent service
When I ordered mine they tried to deliver it to a different address !! in this case not Vodafone's (for once lol) fault, but the crap company who were dealing with the delivery.
Called them they were flippin' rude and even though it was 10 in the morning and I found out what happened like 25mins after they tried to deliver it. They refused to redeliver it the same day !! really frustrating had to wait another day (that is looong if you've been waiting for smt for ages !!)
Complained to Vodafone.. and got £ 10 added to my account which wasnt too bad I guess.
Only thing I regret is not trying to exchange that crappy headset for a memory card !!
True, vodafone are hopeless. Wasted a week speaking to them but finally told them to get lost. Got mine touch pro 2 on ebay + upgraded my old o2 tariff to get unlimited internet and 30 day contract. When I did all the maths the money is similar and I stay virtually contract free, no goddamn branded software and phone is unlocked.
I got nothing but good things to say about vodafone bussiness... i know they've had big stock issues though.
No probs
well ordered mine yesterday on business (didn't even knew that i could do that if i haven't got any business), delivered today 8 o'clock on the dot, got on 1200 min ,unlimited text, unlimited landline, 500 mb internet. £38.50 handset free.
geronimocommie said:
well ordered mine yesterday on business (didn't even knew that i could do that if i haven't got any business), delivered today 8 o'clock on the dot, got on 1200 min ,unlimited text, unlimited landline, 500 mb internet. £38.50 handset free.
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After trying to get it through Tmobile and failing their credit check WTF?!? I reordered through Vodafone Business and got mine last monday as I was away for a week so didnt mind waiting for the stock to come in.
Oh well at least I have it now! And loving it!!
Lets Change things
Hi all,
I read alot of your complaints. Dont ask why but i think i might make a difference in ur Vodafone experience but i need your help. please feed me back on how your experience with vodafone could be better. email me on [email protected].
CS is a joke.
I actually got mine in the local Vodafone shop 21/9/09.
However, tried to use bluetooth 2 days ago, won't come on. Phone simply says it can't turn it on, ??? Also got GPS problems.
Phoned customer service, no help at all. Didn't even try to perhaps check anything on the phone. AS I got it in shop, have to take it back to the shop for exchange! OK, can I have the number for the shop so I can call and check stock ( I had it and lost it, doh!). "Sorry Sir, Vodafone stores don't have a telephone!" WTF? Blatant lies. Best we can do is send them an email? Refused point blank to get number, even though I pointed out I had it before.
Asked for a manager, apparently none available, still waiting for call back +24hrs later.
Thought I'd bail out then, 14 day cooling off and all that. Called disconnections or whatever they are, apparently I can't do that either? Once you've left the store that's your lot?
Called sales team later (they gave me the number in the first place), sorry, can't give you the number, but she called them and left a voice mail for them to call me back (Want to check stock before traipsing in there).
Absolute joke, all of it. Worst CS I've ever had. Who in their right mind has a shop without a number you can call? Ridiculous.
Phew, rant over.
Good Xperience
Sorry to here you guys experience with vodafone.
I have been with them for many years now and hav not had much problem.
They are always very helpful, both for customers and the business one.
I upgraded to business contract in order to get TP2. I ordered on Friday and it arrived as promised on Monday. The only thing though, I did not get any special gifts or offers when upgrading from customer to business. I guess its because there was already an offer when I took it. I get 750 mins, 250 txt, unlimited landline and unlimited internet for £30/month. First 3 months are free and handset free as well. I think it was a good deal
Got a call from some outbound customer team today. Smoothed everything over for me. Got me some phone numbers for future ref.
Also fixed my bluetooth! Something to do with TomTom and stacks.
We're happy again!
Another Voda UK happy customer here. Ordered at 4pm, got it next morning. Very good contract. Have called a couple of times with issues and they've been prompt and extremely helpful. Much better than Orange was, much better than T-Mob and MILES better than Three.
Just telling it as I find it.
Ordered Mon received Tuesday - I can honestly say Vodafone have been great so far!!
Vodafone were awesome for me. Arrived within 5 days (despite saying it was out of stock when i purchased). No handset problems and handset is unlocked to any network.
Had problems with insurance not going through but CS were awesome and sorted everything out sound.
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
amarko5 said:
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
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I think it depends on whether you called them up as well, or not.
I put my order into the TMobile website on Friday morning (30th) at around 930am.
After reading on this forum about delays and no stock I then called them up Friday afternoon at approx 430pm - I was told that all the initial stock of 1400 (or 1600, I can't remember which) was gone, so I would not be receiving a phone the next day.
The sales agent then went on to tell me they were expecting another delivery of 500 that evening, and they would be sent to customers on Monday, to arrive Tuesday (1st). He then searched for my web-order and manually pushed it through to ensure I would get a phone from this 2nd batch. He then called back to confirm it would be sent out Monday and arrive between 8am-1pm Tues. I assume if I hadn't called then my order would've been dealt with chronologically along with all the other website orders.
I called again just now, querying why I had not had the "winging it's way to you" email, and was told that my order had been completed by their phone team, and they don't send those emails out. And my phone will definitely arrive tomorrow before 1pm
I feel a bit bad that I might have jumped the queue, but hey it's TMobile that decided to do that because I rang up chasing it, not me!
i have just called tmobile and placed an upgrade order with the loyalty team - they have them in stock for next day delivery and got a cracking deal as well!
I ordered mine Friday afternoon. It's just come now but i have to go back to work
Will leave it at home charging lol.
Just spoke to my business manger on Tmobile stock coming in on wednesday and mine is coming on thursday...happy days
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
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thats a good deal! as an existing customer i got an offer of £22.50 per month on my existing flext 40 tariff and free phone - 18 month contract
I still don't understand how Tmobil is the sole shop to sell the Desire before 7th April in the whole world
Are HTC testing the Desire on a very limited market??
thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
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you're welcome.
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
hager420 said:
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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What numbers are people ringing to get through to living human beings?
I rang the help line (0845 412 5000) (also rang the sales line but I was neither an existing customer or someone looking to buy a new phone, I already ordered on the net so I hung up) and pressed the correct number for "in the process of ordering" and got told to put in my mobile number, which I don't have since my phone hasn't arrived!
It's my first time ordering from T-Mobile and they don't seem to have a "go straight to a live human being" option on their phone system, is my best bet just to ring sales and push the "new customer" button and then tell them my order is active already and I want some information?
Thanks for any responses
riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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Cheers for that mate, hopefully that will include the exchange/returns stock
I just spoke to them on the sales number (i pressed * a couple of times and got put through eventually) and they said that they didn't know whether there would be another shipment on Wednesday although there should be one this week...
hmmm.. why are there never any straight answers.
I had the 'winging its way to you' email on Thursday.. nothing has arrived, so I called them today and was told it went out of stock after they sent the email - now he said they have no stock and that it's expected within 7 days.
No idea why the hell I got the email if it hadn't even left them though!
I'll have to wait and see if anything turns up!
carphone Warehouse
I've been waiting to pick one up instore from t mobile everyone is saying two weeks or they don't know. after searching i saw that is available on payasyou go on orange in carphone warehouse so i might pick one up tomorrow there phones are normally unlocked.
I ordered mine as an upgrade Friday afternoon and got it early Saturday morning.
It seems to me that everyone who has spoken to the actual sales team has had their order fast-tracked. So all of us who ordered online are getting put to the back of the queue. Just need to think of a way to make them want to fast-track you.
hager420 said:
Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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You know Layar has a layer for coffeeshops in A'dam? Quite handy.
well all I can say is I feel I was talking to an honest rep who assured me that there are none left and that they honestly do not know a firm date for future deliveries, this was after getting the usual runaround several reps
so if you get yours then great, but as I said I wouldnt hold my breath.
omg i knew they had some bad press but thought i woulod use them anyways as they looked fairly repretable and are an ultimate partner of htc. They claime to get htc stock before anyone else yet i pre order the desire pay for next day delivery and oh wait they arent even sending it until tuesday. Tuesday arg so much for getting it first and there deals are matched by tmobile. I for one will never use them again just thought i would post here so that maybe i could help others from making this mistake. I still cant get over the fact that tmobile had a delay and still have there stock out and in stores faster then this so called ultimate partner. But the thing that makes it worse is you could say they may not of had the stock come in but they have been showing it as in there warehouse for days yet the order sits at pending stock what stock they claimed to have enough devices to cover all pre orders. Avoid Mobilephonesdirect like the plague if you ever actually want to get your hands on your phone!!!
MPD have always said that they'd have stock the week beginning the 5th of April. Even if they did get it on the 1st, and ship it that very day, you wouldn't get it till Tuesday due to the bank holidays and the Royal Mail not delivering.
I've ordered my Desire with them because I've had good experiences in the past with MPD, and I'm more than likely to use them again.
Got my SIM today
Not sure what's going on. I have another line on t-mobile and received notification that the new number is active a few days ago.
MPD managed to post me the SIM - I had to sign for it 10 mins ago, so why could they have not posted the phones too?
A city dweller like me does get Royal Mail deliveries on a Saturday so I guess lots of other people do too.
Also it looks like my contract is already a week in now but no device!
Tom
You'll get it w/c 5th April, that has always been the word as far as i was aware
yeah i always knew the 5th as a date but they got stock in early ie and could of shipped for a Saturday delivery but even less then that its actually being sent on Tuesday so it wont arrive until Wednesday even though it was pre ordered not bought when they had stock. I guess i am being a little harsh on them but when i placed the order the description bragged about how they always have the htc devices first and yet people who are just popping to town to get a phone are now getting it before me. I guess i just really really hate waiting but it is a great deal, the guy from vodafone who was trying to beg me not to go even said he couldn't believe how good a deal it was. I'm sure the wait will be worth it once it gets here unbranded and cheaper then the best deals the high street can do.
had bad issues in the past with them so i avoid them as well.
If you really want to get the first unbranded stock, get your orders in at devicewire.co.uk when a new phone comes out.
they are the retail arm of Brightpoint, the main European HTC distributor. Unless a retailer is grey importing from somewhere else, any UK shop would get their stock from brightpoint anyway.....with a few exceptions like CPW or the networks, but in general, devicewire does seem to often be first, but they do sell out VERY quickly.
Clove.co.uk are very good as well, but that's mainly cos they're less than 5 miles from brightpoint's main depot!!
T-Mobile UK - Desire out of stock - Telephone orders & Web orders - Stock due Friday
Hey all, my 1st port on the forums, loving the community you guys have here!
Not sure if this has been posted already but it will be of interest to everyone who has placed a telephone / web order with T-mobile in the past few days.
I'm just off the phone with a sales representative at T-Mobile who told me that they have no Desires left in stock.
They expect to receive a delivery of handsets on Friday. All been well my order which was placed on Sunday should be fulfilled on Saturday.
Don't count on it.
I ordered online on Thursday 1st April and was told today mine would "hopefully be allocated to you on Friday".
This is despite reading on other forums people who ordered on Good Friday are getting theirs tomorrow.
They got 200 hundred odd in today ffs, a fat lot of good that will have done to clear back orders and even then they have to be split between upgrades, existing and new customers.
oh well.... will just have to wait and see I guess
Hi, I was told "Tuesday" when called for upgrade on Easter Monday, hope they don't tell lies just to keep us in
Wait ... WHAAAAT?
I just called to get a replacement for my HTC Desire as it has a faulty pixel and they said they have stock, and said they'll send it tomorrow.
Wtf, I dont want a used HTC Desire - No way.
I got it done at 4:30ish today though, and confirmed that I do have it on the way later at 6, dont trust CS.
This is a piss take, I'm considering not sending mine back just yet for replacement.
GGG10 said:
They got 200 hundred odd in today ffs, a fat lot of good that will have done to clear back orders and even then they have to be split between upgrades, existing and new customers
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It's interesting that the CS representative told me they got 400 in today... looks like they make up any old crap...
The Desire, T_Mobile.... and the wait....
As I see it, those of us who have placed our orders with the T-Mob and get a different story at every turn, have little or no option but to sit and wait. Because, as yet, no other carrier has stock, no independents have stock, only CPW have stock and they can't sell us upgraders one on T-M 'cos they've been told not to. And seeing as the T-Mob are offering far and away the best deals on the Desire, I for one have resigned myself to waiting, and waiting, and...
They've got us by the Wotsits™ and they know it! So they hand them out to new connections sound in the knowledge that we'll still be there in the queue when they're ready.
So is anyone else in the same boat as me and waiting for a Desire from Vodafone?
Thought it might be worthwhile starting a thread here since the moderators on the official Vodafone forum have that place on lock down with so much as a mention of the word stock.
I ordered my desire on the 16th and still waiting for it and there's absolutely no sign of any stock being delivered to Vodafone. Just wish they could at least give us just a little info rather than completely stonewalling us.
Have you tried CPW? I walked in and got mine (albeit their last one) on the 2nd...
Yeah, local CPW has a few in stock but can't offer me as good a deal as I got through the web relations team over twitter. That's the only reason I'm waiting for Vodafone really.
Ah right!! I actually saved by downgrading my contract and still got phone for free so I was happy
I just ordered one yesterday, I phoned them up and they said I should recieve it within 3 days time? Ill ring them up again later on today to see what the situation is
i am awaiting 2 from vodafone and have been told this morning by 2 different members of staff that their stock list is showing as expecting on either the 27th, 28th or 29th
Oh thats not good then lol
I think there's a fairly substantial back log of orders still awaiting delivery. I'd imagine there's quite a few people who ordered before me and still haven't got theirs yet.
alextwo said:
So is anyone else in the same boat as me and waiting for a Desire from Vodafone?
Thought it might be worthwhile starting a thread here since the moderators on the official Vodafone forum have that place on lock down with so much as a mention of the word stock.
I ordered my desire on the 16th and still waiting for it and there's absolutely no sign of any stock being delivered to Vodafone. Just wish they could at least give us just a little info rather than completely stonewalling us.
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hey buddy its due in on the 29th, a close family member has works for them and has assured me it will be in then, although there is some priority stock so that wont guarantee you will get yours.
I had this problem with the HD2 as well. It is so irritating that they still take orders without letting people know the stock situation. The only reason I am bothering to get mine from them is because I can't be bothered to unlock it from T-Mobile... so annoying lol. I phoned them up just before and they said thursday they are getting more, if its anything like the HD2... it'll probably be a handful at best. They are useless, wouldn't be surprised if they pull this from the website as well and it is never seen again
I walked past the t-mobile shop in main highstreet in Leicester Sunday and had
a sign saying it was in stock but limited. Might be worth a ring if you live close?
DigitalJunkie said:
hey buddy its due in on the 29th, a close family member has works for them and has assured me it will be in then, although there is some priority stock so that wont guarantee you will get yours.
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Thanks for that info. It's just a shame that Vodafone couldn't have told us that
I forgot to add, when I spoke to Vodafone last night, I rang 191 from my phone and spoke to those guys and they were actually helpful. They didn't know why the site doesn't state low on stock or no stock and agree that it should, but they did know why there isn't stock, apparently they were meant to have a delivery a while back but because of the volcano, everything got pushed back so now there is a back log on everything coming to them, which if im honest, makes sense. Hence the back log on orders placed as well.. I was impatient with my HD2, this time, I am just going to wait and it'll come when it comes
According to twitter they are also sending out free 16GB memory cards with all orders made before 5pm yesterday (27th)
Link? I ordered it before then lol
^ it's on their twitter.
One member who oredered 2.5 weeks ago on AVForums has had a text saying they should expect theirs tomorrow. I ordered on the 15th and haven't heard anything yet but I'm expecting to hear from them soon.
Hmmm, if the phones weren't locked, I would 100% have not got it from Vodafone lol.. but I need my sim to work on it. Always 3rd party phone companies, i'll know tomorrow if I get one from the batch thats supposed to be arriving 'tomorrow'. If not, i'll see what my local vodafone store has to offer or even the telephone sales department
got my Desire from CPW, unbranded/unlocked and I'm on Vodafone - not an issue with it at all!!