Develop Bugs

Mobiles.co.uk orders

OK so there's a topic for mobilephonesdirect orders so thought I would start one for mobiles.co.uk.
They say they are getting stock in at the end of march but this could be wrong?
I've ordered the Vodafone 600 plan with £5 deduction, 600 minutes, unlimited texts and will pay an extra £5 for internet.
My Order still says Order Pending, put it through Saturday Night.

brummiesteven said:
OK so there's a topic for mobilephonesdirect orders so thought I would start one for mobiles.co.uk.
They say they are getting stock in at the end of march but this could be wrong?
I've ordered the Vodafone 600 plan with £5 deduction, 600 minutes, unlimited texts and will pay an extra £5 for internet.
My Order still says Order Pending, put it through Saturday Night.
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I put through the same order tonight, they are coming to us on 26th March I believe. End of the week. I will ring them tomorrow to confirm, if my order goes through ok.

Arthur Hucksake said:
I put through the same order tonight, they are coming to us on 26th March I believe. End of the week. I will ring them tomorrow to confirm, if my order goes through ok.
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26th March? Really? Wow! I was expecting 1st April! That made my day

hoping to hear from you lot if you got any updates as i also plan to upgrade, and because o2 is being very very slow so far i dont want to wait till end of april to get this phone so i might just simply get 1 from vodafone

Arthur Hucksake said:
I put through the same order tonight, they are coming to us on 26th March I believe. End of the week. I will ring them tomorrow to confirm, if my order goes through ok.
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Did you end up ringing them?

Says this on there site now
First stock expected Thursday 25th of March, reserve yours now!

Jabbypants said:
Says this on there site now
First stock expected Thursday 25th of March, reserve yours now!
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Is it normal for my order to still say "Pending - Order Received" Does it change from this before they get stock in?

I hope i'm wrong here guys (as i also have a preorder placed through them, way back at the end of Feb) but i believe the first stock is T mobile only, the vodafone stock wont be in / released until the first week in april in line with when the network is releasing the handset.
Could be wrong but that is the impression i was given by mobiles.co.uk customer services when i enquired about what happened r.e credit check etc seeing as i ordered so long ago.
Pending - order received is also fine it's just because the handset isn't in stock

rodenal said:
I hope i'm wrong here guys (as i also have a preorder placed through them, way back at the end of Feb) but i believe the first stock is T mobile only, the vodafone stock wont be in / released until the first week in april in line with when the network is releasing the handset.
Could be wrong but that is the impression i was given by mobiles.co.uk customer services when i enquired about what happened r.e credit check etc seeing as i ordered so long ago.
Pending - order received is also fine it's just because the handset isn't in stock
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I think you may be wrong there although am not 100% sure because they state:
Plus, at Mobiles.co.uk, the HTC Desire is unlocked and features absolutely no network branding.
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So surely they are getting in Sim-Free handsets which have nothing at all to do with the network you have selected?

So it does, you may be right then, although i'm certain an email from customer services said T mobile stock was going out first, I think i've deleted it though.
Suppose i'll work on waiting a couple of weeks and if it arrives sooner then great

Having said that if the handsets aren't tied back to the network somehow then how do these companies ensure you dont just cancel the contract (as it would effectively be sim only) and keep the handset?

Interesting...
Seems like there orders could be coming direct from T-Mobile then.. Rather than normal where u'd get the SIM free handset direct from Mobiles.co.uk
May give an indication that ordering from T-Mobile direct will be giving us a SIM free handset aswell

rodenal said:
Having said that if the handsets aren't tied back to the network somehow then how do these companies ensure you dont just cancel the contract (as it would effectively be sim only) and keep the handset?
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They get their money purely for putting you on the contract, IE Vodafone will pay them straight away. But of course vodafone know you've bought it from mobiles.co.uk. If you cancel with vodafone within the period I'm pretty sure they would then inform mobiles.co.uk who you'd have to send the handset back to.
It's then all with the network provider and they technically could if they wanted to have nothing more to do with you at all. The only way you could get out of the contract is by buying it out which gives no loss of money to either vodafone or mobiles.co.uk.
Substitute vodafone with the network you've chosen

Hope we'll all get it on Friday lol, will be disappointed now if not. Wouldn't have been disappointed originally but now they updated their page to say first stock 26th march, that's when I'm expecting it!

brummiesteven said:
Hope we'll all get it on Friday lol, will be disappointed now if not. Wouldn't have been disappointed originally but now they updated their page to say first stock 26th march, that's when I'm expecting it!
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I think tbh - that they're getting stock in on the 25th and release is 26th (Which is why the listed it as 25th).. With T-Mobile having a 1-2 day delivery time.. I'd imagine some will recieve it on the 26th - then some on the 27th.. Depending on the post. Purely a guess though.
It's killing me waiting though - im to use to ordering things and getting them next day now

Just got this from mobiles.co.uk:
Hello,
We are hoping this handset will be approved onto the T-Mobile network shortly although we do not have an exact date for this as yet. We are expecting to receive stock of this handset tomorrow. Once this handset is approved and available to release we will process your order and will update you via email.
Thank you for your patience.

I fully expect the date to change on there site and say sometime next week i hope i am wrong.

pphillips001 said:
Just got this from mobiles.co.uk:
Hello,
We are hoping this handset will be approved onto the T-Mobile network shortly although we do not have an exact date for this as yet. We are expecting to receive stock of this handset tomorrow. Once this handset is approved and available to release we will process your order and will update you via email.
Thank you for your patience.
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So that means vodafone has to wait then?
I thought they were unlocked, so they would send them out regardless of the network you've chosen.

Just got this text:
"Your order has been accepted by your chosen network and has now been passed along to out Quality Team for further checks, thank you"
Have ordered it on vodafone. Maybe vodafone customers from mobiles.co.uk will get it dispatched tomorrow?

Mobiles.co.uk just sent a message confirming the network has accepted the order etc. The phone was ordered on March 13th (Vodaphone 12 month contract). Hopefully I won't have to wait much longer for my 'superphone'.

T mobile no stock till next week at earliest 7/4

even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.

amarko5 said:
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
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I think it depends on whether you called them up as well, or not.
I put my order into the TMobile website on Friday morning (30th) at around 930am.
After reading on this forum about delays and no stock I then called them up Friday afternoon at approx 430pm - I was told that all the initial stock of 1400 (or 1600, I can't remember which) was gone, so I would not be receiving a phone the next day.
The sales agent then went on to tell me they were expecting another delivery of 500 that evening, and they would be sent to customers on Monday, to arrive Tuesday (1st). He then searched for my web-order and manually pushed it through to ensure I would get a phone from this 2nd batch. He then called back to confirm it would be sent out Monday and arrive between 8am-1pm Tues. I assume if I hadn't called then my order would've been dealt with chronologically along with all the other website orders.
I called again just now, querying why I had not had the "winging it's way to you" email, and was told that my order had been completed by their phone team, and they don't send those emails out. And my phone will definitely arrive tomorrow before 1pm
I feel a bit bad that I might have jumped the queue, but hey it's TMobile that decided to do that because I rang up chasing it, not me!

i have just called tmobile and placed an upgrade order with the loyalty team - they have them in stock for next day delivery and got a cracking deal as well!

I ordered mine Friday afternoon. It's just come now but i have to go back to work
Will leave it at home charging lol.

Just spoke to my business manger on Tmobile stock coming in on wednesday and mine is coming on thursday...happy days

I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!

thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
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thats a good deal! as an existing customer i got an offer of £22.50 per month on my existing flext 40 tariff and free phone - 18 month contract

I still don't understand how Tmobil is the sole shop to sell the Desire before 7th April in the whole world
Are HTC testing the Desire on a very limited market??

thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
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you're welcome.

yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!

hager420 said:
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.

riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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What numbers are people ringing to get through to living human beings?
I rang the help line (0845 412 5000) (also rang the sales line but I was neither an existing customer or someone looking to buy a new phone, I already ordered on the net so I hung up) and pressed the correct number for "in the process of ordering" and got told to put in my mobile number, which I don't have since my phone hasn't arrived!
It's my first time ordering from T-Mobile and they don't seem to have a "go straight to a live human being" option on their phone system, is my best bet just to ring sales and push the "new customer" button and then tell them my order is active already and I want some information?
Thanks for any responses

riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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Cheers for that mate, hopefully that will include the exchange/returns stock

I just spoke to them on the sales number (i pressed * a couple of times and got put through eventually) and they said that they didn't know whether there would be another shipment on Wednesday although there should be one this week...

hmmm.. why are there never any straight answers.
I had the 'winging its way to you' email on Thursday.. nothing has arrived, so I called them today and was told it went out of stock after they sent the email - now he said they have no stock and that it's expected within 7 days.
No idea why the hell I got the email if it hadn't even left them though!
I'll have to wait and see if anything turns up!

carphone Warehouse
I've been waiting to pick one up instore from t mobile everyone is saying two weeks or they don't know. after searching i saw that is available on payasyou go on orange in carphone warehouse so i might pick one up tomorrow there phones are normally unlocked.

I ordered mine as an upgrade Friday afternoon and got it early Saturday morning.

It seems to me that everyone who has spoken to the actual sales team has had their order fast-tracked. So all of us who ordered online are getting put to the back of the queue. Just need to think of a way to make them want to fast-track you.

hager420 said:
Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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You know Layar has a layer for coffeeshops in A'dam? Quite handy.

well all I can say is I feel I was talking to an honest rep who assured me that there are none left and that they honestly do not know a firm date for future deliveries, this was after getting the usual runaround several reps
so if you get yours then great, but as I said I wouldnt hold my breath.

whats with mobilephonesdirect avoid

omg i knew they had some bad press but thought i woulod use them anyways as they looked fairly repretable and are an ultimate partner of htc. They claime to get htc stock before anyone else yet i pre order the desire pay for next day delivery and oh wait they arent even sending it until tuesday. Tuesday arg so much for getting it first and there deals are matched by tmobile. I for one will never use them again just thought i would post here so that maybe i could help others from making this mistake. I still cant get over the fact that tmobile had a delay and still have there stock out and in stores faster then this so called ultimate partner. But the thing that makes it worse is you could say they may not of had the stock come in but they have been showing it as in there warehouse for days yet the order sits at pending stock what stock they claimed to have enough devices to cover all pre orders. Avoid Mobilephonesdirect like the plague if you ever actually want to get your hands on your phone!!!

MPD have always said that they'd have stock the week beginning the 5th of April. Even if they did get it on the 1st, and ship it that very day, you wouldn't get it till Tuesday due to the bank holidays and the Royal Mail not delivering.
I've ordered my Desire with them because I've had good experiences in the past with MPD, and I'm more than likely to use them again.

Got my SIM today
Not sure what's going on. I have another line on t-mobile and received notification that the new number is active a few days ago.
MPD managed to post me the SIM - I had to sign for it 10 mins ago, so why could they have not posted the phones too?
A city dweller like me does get Royal Mail deliveries on a Saturday so I guess lots of other people do too.
Also it looks like my contract is already a week in now but no device!
Tom

You'll get it w/c 5th April, that has always been the word as far as i was aware

yeah i always knew the 5th as a date but they got stock in early ie and could of shipped for a Saturday delivery but even less then that its actually being sent on Tuesday so it wont arrive until Wednesday even though it was pre ordered not bought when they had stock. I guess i am being a little harsh on them but when i placed the order the description bragged about how they always have the htc devices first and yet people who are just popping to town to get a phone are now getting it before me. I guess i just really really hate waiting but it is a great deal, the guy from vodafone who was trying to beg me not to go even said he couldn't believe how good a deal it was. I'm sure the wait will be worth it once it gets here unbranded and cheaper then the best deals the high street can do.

had bad issues in the past with them so i avoid them as well.
If you really want to get the first unbranded stock, get your orders in at devicewire.co.uk when a new phone comes out.
they are the retail arm of Brightpoint, the main European HTC distributor. Unless a retailer is grey importing from somewhere else, any UK shop would get their stock from brightpoint anyway.....with a few exceptions like CPW or the networks, but in general, devicewire does seem to often be first, but they do sell out VERY quickly.
Clove.co.uk are very good as well, but that's mainly cos they're less than 5 miles from brightpoint's main depot!!

T-Mobile UK - Desire out of stock - Telephone orders & Web orders - Stock due Friday

T-Mobile UK - Desire out of stock - Telephone orders & Web orders - Stock due Friday
Hey all, my 1st port on the forums, loving the community you guys have here!
Not sure if this has been posted already but it will be of interest to everyone who has placed a telephone / web order with T-mobile in the past few days.
I'm just off the phone with a sales representative at T-Mobile who told me that they have no Desires left in stock.
They expect to receive a delivery of handsets on Friday. All been well my order which was placed on Sunday should be fulfilled on Saturday.

Don't count on it.
I ordered online on Thursday 1st April and was told today mine would "hopefully be allocated to you on Friday".
This is despite reading on other forums people who ordered on Good Friday are getting theirs tomorrow.
They got 200 hundred odd in today ffs, a fat lot of good that will have done to clear back orders and even then they have to be split between upgrades, existing and new customers.

oh well.... will just have to wait and see I guess

Hi, I was told "Tuesday" when called for upgrade on Easter Monday, hope they don't tell lies just to keep us in

Wait ... WHAAAAT?
I just called to get a replacement for my HTC Desire as it has a faulty pixel and they said they have stock, and said they'll send it tomorrow.
Wtf, I dont want a used HTC Desire - No way.
I got it done at 4:30ish today though, and confirmed that I do have it on the way later at 6, dont trust CS.
This is a piss take, I'm considering not sending mine back just yet for replacement.

GGG10 said:
They got 200 hundred odd in today ffs, a fat lot of good that will have done to clear back orders and even then they have to be split between upgrades, existing and new customers
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It's interesting that the CS representative told me they got 400 in today... looks like they make up any old crap...

The Desire, T_Mobile.... and the wait....
As I see it, those of us who have placed our orders with the T-Mob and get a different story at every turn, have little or no option but to sit and wait. Because, as yet, no other carrier has stock, no independents have stock, only CPW have stock and they can't sell us upgraders one on T-M 'cos they've been told not to. And seeing as the T-Mob are offering far and away the best deals on the Desire, I for one have resigned myself to waiting, and waiting, and...
They've got us by the Wotsits™ and they know it! So they hand them out to new connections sound in the knowledge that we'll still be there in the queue when they're ready.

Orange UK Delay on HTC Desire

Anyone know the real reason? I've been told multiple things from the dozens of orange staff I've spoken to.
- Testing is taking longer than expected
- Shipping has been delayed
- They don't actually have any stock and won't for some time
and basically everything in between.... so.... anyone got the real truth?
Or anyone managed to get a desire in the past week or so from Orange and I've just been fobbed off with excuses?

I received mine on Monday after ordering on the previous Friday.
Had a reasonable deal too, no charge for Black Desire and Panther 30 package for £25.00.
Testing can't be an issue then can it so I would imagine it's a stock problem.

A friend of mine picked one up on Tuesday from a local Orange store (Hull). I got one from CPW on Orange but as that's generic stock I guess that doesn't realy count (would have preferred the black but getting it unbranded & unlocked was more important to me).

Testing is entirely plausible.
When Orange get a new batch of a handset in they are flashed with their Orange-branded software and thenput to test for a while. Usually takes about a week in my experience, but can take longer if they find problems with the batch.

I was told they are getting new stock in yesterday with needs testing and should be ready to order Monday around 11am.

Interesting... I ordered mine over a week ago and I keep getting told the same thing "we can't give you one, we're out of stock..."
Perhaps they're hoarding some or trying to send them out to higher paying monthly tariffs?
EDIT:
Just spoke to someone, unfortunately the responses I were given made me increasingly more annoyed as the conversation went on. Basically I have now been told they have had a delivery on Friday afternoon, they are to go through testing and if all goes well should be out Monday. But if that is not the case then who knows when they will be in. I was told exactly the same thing last week and guess what.. it didn't happen.
Nobody who was there could tell me why their stock was low, why testing was taking too long or why any of this bulls**t was happening, so all in all... very dissatisfied with the answers I've been given.

I was told the same last week too and then when i rang monday was told the delivery they had expected hadnt arrived, so who knows

same thing here too. waiting for one on an upgrade. they did come back in stock last saturday for a few hours but by the time the guy from orange called me they were sold out again. if they're really back on sale monday then that's great. i'd advise anyone waiting for one to sign up via email to be alerted when they're back in stock on the orange website as it seems that's the same stock they use over the phone. get your email sent to your phone then as soon as you get it call them up.

El Massman said:
same thing here too. waiting for one on an upgrade. they did come back in stock last saturday for a few hours but by the time the guy from orange called me they were sold out again. if they're really back on sale monday then that's great. i'd advise anyone waiting for one to sign up via email to be alerted when they're back in stock on the orange website as it seems that's the same stock they use over the phone. get your email sent to your phone then as soon as you get it call them up.
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I'm signed up via e-mail and text message apparently but they are still not sending me anything. If they did come back in stock I was not informed as I was originally told. I was told the e-mail notification is slow compared to ringing direct, so my plan is now to ring twice a day to try and get my hands on the phone FINALLY. Even got the screen protectors for it, in the assumption that it wouldn't take over a week to actually get the order in place.

Christov said:
Anyone know the real reason? I've been told multiple things from the dozens of orange staff I've spoken to.
- Testing is taking longer than expected
- Shipping has been delayed
- They don't actually have any stock and won't for some time
and basically everything in between.... so.... anyone got the real truth?
Or anyone managed to get a desire in the past week or so from Orange and I've just been fobbed off with excuses?
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I got one about 3 weeks ago. So I don't see what 'testing' has to do with it. Sound like they're confused. I was told `middle of the month` at the start of feb, only to read of people getting theirs so I phoned again and this time was told there were a few in stock. It's one of the most popular phones ever, so it's going out of stock as soon as it turns up.

poldie said:
I got one about 3 weeks ago. So I don't see what 'testing' has to do with it. Sound like they're confused. I was told `middle of the month` at the start of feb, only to read of people getting theirs so I phoned again and this time was told there were a few in stock. It's one of the most popular phones ever, so it's going out of stock as soon as it turns up.
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Yeah I've been told it's very popular but I'm more concerned that others are getting different answers, perhaps I should ring orange and direct them to this thread to see what they have to say regarding some people being shunned and others given what theyve asked for.

Christov said:
Yeah I've been told it's very popular but I'm more concerned that others are getting different answers, perhaps I should ring orange and direct them to this thread to see what they have to say regarding some people being shunned and others given what theyve asked for.
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Sorry, I meant middle of april, not feb. I found it frustrating, not seeing the phone on their site (not even 'coming soon'), being told to wait/keep checking, then reading about people receiving theirs, then phoning and being told none are available, then being told some will be available in 2 or 3 weeks and finally being told some are in stock now. But I still put all that down to poor communication within Orange and/or the staff I spoke to not caring. The last person I spoke to - who put my deal together for me - DID care and did a great job. All I can say is keep phoning (retentions - say you want to leave Orange) and telling them people are getting theirs and you're fed up waiting and being told contradictory things.

poldie said:
Sorry, I meant middle of april, not feb. I found it frustrating, not seeing the phone on their site (not even 'coming soon'), being told to wait/keep checking, then reading about people receiving theirs, then phoning and being told none are available, then being told some will be available in 2 or 3 weeks and finally being told some are in stock now. But I still put all that down to poor communication within Orange and/or the staff I spoke to not caring. The last person I spoke to - who put my deal together for me - DID care and did a great job. All I can say is keep phoning (retentions - say you want to leave Orange) and telling them people are getting theirs and you're fed up waiting and being told contradictory things.
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This is actually what I said today when I spoke to someone, one guy put together a contract offer for me, 22.50 a month, 600 mins, unlimited text/data/email over 24 months with the phone for free, but said the phone should be coming in the next couple of days and I basically wasn't informed.
I've been with orange for 3 years now and I'm fine staying with them if only they would stop jerking me around. I'm gonna try and get the orange shop near me to match the contract offer I've been given over the phone but we'll see if I get anywhere, I doubt it'll happen but it's worth a go. If that doesn't work I'll ring up again and try and speak to the guy who put together my contract originally.

I read on another forum of someone being sent out a replacement for a faulty desire this weekend. So orange are either hording them for some reason or being selective on who they let have them.

They're probably hoarding them while they try and sort out the MASSIVE problem that these phones have with dropping 3G/HSDPA signal... I genuinely think that's what's happening. A lot of people with Desires on Orange UK are having issues... including myself

I rang orange once again, they said they cannot order me a phone today or tommorrow and their 'best guess' is that they will be in on Tuesday. I don't know how they're guessing since everyone I speak to still gives me a different answer.
Basically I got fed up with waiting and went into the shopping centre today and picked one up from carphone warehouse. £30pm, 500 mins, unlimited texts/data/email and all that jazz. Not as good a deal as I wanted but I got the handset and I didn't have to wait for up to 2 months as a couple of people I know have been.
I also went into the orange shop and asked them to match the price I was quoted, they could give me the same contract but the phone would cost £99.99... too much for me personally but might be worth a look for others.
I was also offered a contract in Phones4u from vodafone for £30pm, 300 mins and the same unlimited stuff. However I'd be a new customer and stuff so I'd lose any loyalty points I had with orange.
Every shop I went into said that orange had been telling them they had no stock, so I don't know what to say regarding "we'll have some in stock soon" or "theyre going through testing" other than I was clearly being lied to.
I'd advise anyone else looking to get one of these phones soon to go round the shops and try to get a good deal. Phones4u originally offered me £35 with 200 mins on vodafone as well as I'd have to pay £50 to get out of my contract for the next 2 months. I managed to beat them down to a far better deal but not as good a deal as what carphone warehouse gave me.
Good luck to all those trying to get one from orange! Let's hope that they actually get some in stock soon.

Well the orange website says i can now upgrade to a desire but when i ring upgrades they say none left ring back tomorrow

I managed to get one for an upgrade about 10 days ago.
I think the issue is stock and their messaging/notification system doesn't work. Anyone wanting one will need to keep chasing Orange to be first in line. They seem to have no back order system in place so its a bit of a free for all; not something they could tell customers.

Black HTC Desire now available through Orange upgrades, just ordered mine for delivery Wednesday.

Me too finally, couldn't be bothered waiting for upgrades to answer so did it through the website. Phone coming wednesday, dolphin 25 for £19 a month, that'll do me.