Speaker doesn't work! - Defy General

Yesterday all worked fine on my defy. Suddenly this morning, I can't hear anything from speaker during a call (the Handsfree instead works). This is an hardware problem. My phone has never dropped or I never immersed it under water, I always keep it very well.
Many other defy's owners have this problem with their phone:
https://supportforums.motorola.com/thread/41152?start=60&tstart=0

I've got the same problem. I'm taking my phone back tomorrow.

tim440 said:
I've got the same problem. I'm taking my phone back tomorrow.
Click to expand...
Click to collapse
Why does this seem to mainly hit Euro phones? I know there are some differences between the US and non-US phones, but the hardware must be the same. Right? Mind if I ask you guys a couple of questions?
Have you been using the stereo headphone jack before this happened?
Have you "messed around" with the headphones just to see if the mechanism that cuts out/mutes the main speaker when the headphone is inserted could be "freed"? I know this isn't quite logical as the main speaker still works on speakerphone, but... you never know.
I presume people have tried factory resets in the unlikely case that this is a software issue?
And... if you pull the battery and look at the sticker inside I presume it will say "made in China", but is there another, manufacturing number?
Mine says: TA80800V9R qtQ 0UG B13
SJUG6039BA 0101 Made in China
It also has an FCC approval sticker which I assume yours do not have.
Thanks

I've never used the stereo headphone. The factory reset didn't resolve the problem (but the sound come back for few seconds if you squeeze the screen during phone calls with the thumb and index finger).
Under the battery I see:
TA72002JEF sTJ OTU B04
SJUG6015AA Made in China
and there isn't any FCC sticker. Can you post a photo of your phone without the battery?
I want to see this sticker.

che188 said:
I've never used the stereo headphone. The factory reset didn't resolve the problem (but the sound come back for few seconds if you squeeze the screen during phone calls with the thumb and index finger).
Under the battery I see:
TA72002JEF sTJ OTU B04
SJUG6015AA Made in China
and there isn't any FCC sticker. Can you post a photo of your phone without the battery?
I want to see this sticker.
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i have that sticker also, no problems so far. defy vodafone bought in spain,

fernandet1 said:
i have that sticker also, no problems so far. defy vodafone bought in spain,
Click to expand...
Click to collapse
How long have you had your Defy? If you don't mind me asking.
Also Che, how long have you had yours?

at the moment,one week, i didnt use the earphones and never put down on the water.
regards

From a week. I've never put it down on the water too.

Phone was bought in Spain and made in China. Used the headphones a fair bit before problem started, for music and radio. I can actually see that there's a part loose. Maybe it's a batch problem and we got the bad batch here in Europe.
My problem started after nine days. Annoying thing here is that they'll repair the phone rather than give me a new one, which means a two week wait to get it back.

I use the headphones, have dunked my Defy in water several times and a Starbucks cup of hot coffee. Works fine. Had it for over a month. (USA T-MO)

can we make a statistical representation of how many US and NON-US Defys are having the dreaded speaker problem?

xtian63 said:
can we make a statistical representation of how mane US and NON-US Defys are having the dreaded speaker problem?
Click to expand...
Click to collapse
Good idea!

xtian63 said:
can we make a statistical representation of how mane US and NON-US Defys are having the dreaded speaker problem?
Click to expand...
Click to collapse
Here's a German link trying to so something like that:
http://translate.google.com/transla....html&prev=_t&rurl=translate.google.com&twu=1
If WE want to do it these links may help:
US Motorola Defy forum (very few)
https://supportforums.motorola.com/thread/41673?tstart=0
Non-US Motorola Defy forum (a lot)
https://supportforums.motorola.com/thread/41152?tstart=0

This is supposed to be a fix/solution which I guess says it's a defective speaker?
Original language link: http://forum.mobile-review.com//showpost.php?p=2539163&postcount=542
OK here's a better version: http://www.mobile-review.com/articles/2010/birulki-96-en.shtml#2

Awesome, my speaker is dead too.
Never dunk it but used the headset for days before the speaker went mute.
I'm from Brazil and there are other reports of the same problem from other brazilian consumers, so that's probably a big batch of defective speakers shipped worldwide.

Very good!! I send it back to my seller (pixmania) and I hope that it will give me my money (there are too many defective units in europe!!!)

Blog BGR has picked this up...
http://www.bgr.com/2010/12/09/motorola-defy-units-plagued-by-defective-speakers/

danbutter said:
Blog BGR has picked this up...
http://www.bgr.com/2010/12/09/motorola-defy-units-plagued-by-defective-speakers/
Click to expand...
Click to collapse
seems seriously
USA DEFY has very few problem, right?

SteveChou said:
seems serious
USA DEFY has very few problem, right?
Click to expand...
Click to collapse
It seems that the US version has the problem as well, but not nearly to the extent as other countries. Is that because it has been available and is more popular (midrange phones don't seem to sell as well in US) in other countries? Not sure.
Anyway knowyourmobile and phonesreview picked up on bgr's post and are also running stories. Hopefully moto are working to figure this out quickly.
They say they are here:
https://supportforums.motorola.com/thread/41152?start=0&tstart=0
I'm on the fence...was gonna buy one tomorrow for a Christmas present and even though there aren't many issues with ones here in the US...still makes me a bit cautious about getting one as I'll be doing it at full price if I do.
Life is a gamble though right? hehe

Related

Defy earpiece begining to fail (T-mobile US)

My speaker just started to fail. I recieved a call and it wouldent work period. I just assumed a bad connection. I tried making a call later, and I figured that it might be the ear speaker so I tried gently pushing on the top left corner like if read people doing, and well, it began working. it would cut in and out, but it was obvious there was a problem. I tried the speakerphone and it worked perfectly fine.
Anyone else in the states have a problem with their defy. any suggestions. Im really happy with the phone, but this cant continue. it hasn't even been two weeks!!!
https://supportforums.motorola.com/message/306104#306104
many people have the same prob
what‘s your msn code? from msn code, you can know the production date
So far it is less prevalent in the states. If you go on the T-Mo Defy site, or the US Defy site at Motorola you'll see some, but if you go to the non-US site on Motorola there are a lot. No one's sure iof it's a software or hardware issue. Some have (temporaitly) restored their speaker by messing around with the "Voice Quality" settings.
i think i've read somewhere that moto had admitted it was a manufacture defect..
I've got this problem (UK) and I'm not happy, I've already replaced one because of a dead pixel, from what I've read people aren't certain whether it's a hardware or software problem. I'm guessing hardware though.
scrannel said:
So far it is less prevalent in the states. If you go on the T-Mo Defy site, or the US Defy site at Motorola you'll see some, but if you go to the non-US site on Motorola there are a lot. No one's sure iof it's a software or hardware issue. Some have (temporaitly) restored their speaker by messing around with the "Voice Quality" settings.
Click to expand...
Click to collapse
This morning my handset speaker went silent after about a month of owning the device. I'm in US, and I never used headphones. Cold booting, nor playing with the voice quality settings made any difference, the handset speaker is really a goner.
Yup. No one seems to have a cause yet. Still it seems far less common in the US. I found this post from the US Motorola forum from a T-Mo salesperson:
"I have only had one returned out of the 100+ that we have sold in the store I work in, and it was because the phone was "too smart" (her words) for her. No returns due to ear piece issues."
bought 2 Defys for my kids - opened both on Christmas day and one now has a failed earpiece.
Purchased through T-Mobile UK.
Grrrr
My son's Defy went back to T-Mobile (UK) last week with the same problem. Was fine on speakerphone but no sound at all from the earpiece.
A common fault according to the customer service lady on the phone.
now would be a great time for a develope to step in(because motorola are impotents and cant back up theyre own products) and heres my genius idea:
Instead of talking to it the normal way, turn it arround with the back loud speaker(lower the volume) to the year, and use the noise canceling mic to talk, now the front mic that should've been normally used is going to work as noise canceling.
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@mariu$
That is genius
Got an exchange
I purchased a Defy in mid November through Vodafone UK. The earpiece started to fail occasionally after 2 weeks. I thought it was self caused due to me playing around in water. However everything else seemed to function alright.
After pushing slightly on top of the phone, I managed to get some sound from time to time.
I called Vodafone two days ago (Dec 30th), and they immediately sent me a replacement phone! Got the package yesterday!
backup everything didn't seem to save my angry birds scores though
//Dave - Happy again.
@simbo
agreed
Mine just crapped out two days ago....at first I just thought it wasnt dialing until today I turned on speaker and BAM.....so I called tmobile and they are sending out my 3rd device....Guy told me on the phone if this one has problem they will reset my upgrade credit and send me a new phone of our choice (within reasonable price range)
SlightlyAmused said:
Mine just crapped out two days ago....at first I just thought it wasnt dialing until today I turned on speaker and BAM.....so I called tmobile and they are sending out my 3rd device....Guy told me on the phone if this one has problem they will reset my upgrade credit and send me a new phone of our choice (within reasonable price range)
Click to expand...
Click to collapse
The bug phone was made in December?or Nov?
You can know it by MSN code.
Hi,
anyone have tried to repair the call speaker by itself?
If you are rooted you can use Titanium backup to backup angry birds and it will maintain your scores.
dave79 said:
I purchased a Defy in mid November through Vodafone UK. The earpiece started to fail occasionally after 2 weeks. I thought it was self caused due to me playing around in water. However everything else seemed to function alright.
After pushing slightly on top of the phone, I managed to get some sound from time to time.
I called Vodafone two days ago (Dec 30th), and they immediately sent me a replacement phone! Got the package yesterday!
backup everything didn't seem to save my angry birds scores though
//Dave - Happy again.
Click to expand...
Click to collapse
I think I'm starting to have this problem.
Does anyone know that it can be 100% fixed if it's sent away to be seen by an engineer?
I've already swapped my Defy once due to being unhappy with the battery performance of the original and the new handset's an absolute stormer in that respect, so I don't want to swap it again only to end up with another one that has a poorer battery life.
Not to mention, there's no guarantee that the earpiece on the replacement phone won't end up with the same problem...
So, with that in mind, I'd rather send it off and just have it fixed, provided that once it's fixed it's guaranteed to stay that way.
Rhyr said:
Hi,
anyone have tried to repair the call speaker by itself?
Click to expand...
Click to collapse
I think the same...
Any photo of Defy inside?
Any web of Defy parts?
what is really the hardware issue? the jack? the speaker?
Nobody just open the Phone to auto repare?
thanks in advance
ox said:
I think the same...
Any photo of Defy inside?
Any web of Defy parts?
what is really the hardware issue? the jack? the speaker?
Nobody just open the Phone to auto repare?
thanks in advance
Click to expand...
Click to collapse
Some years ago i had an i-mate jam, and the device was affected, due to a contact problem, by an absence of sound on the call-speaker.
So, from my past experience, i can suppose that the problem is on speaker contact, becuase most of call-speaker are not soldered on the board.
On the jam i resolved soldering two wires between the speaker and the board.
But i don't know exactly how is inside the defy, so I can only assume with no certainty...

External speaker

So 2 days ago. I was just watching a movie on the phone all was fine then all of a sudden the sound started crackling like a blown speaker. No matter what I do it has the same sound. Any help with this?
Sent from my SPH-D700 using XDA App
tcooper85 said:
So 2 days ago. I was just watching a movie on the phone all was fine then all of a sudden the sound started crackling like a blown speaker. No matter what I do it has the same sound. Any help with this?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sounds like a blown speaker. If your not running stock, flash to stock with odin and use your TEP for a replacement. I've returned a couple epics for bad speakers already.
Same. My sister's has done it twice. Its a common problem apparently. Just rememeber to odin back to stock, so your warranty will cover it.
It's an easily serviceable part.
If you have TEP, a sprint corporate store will replace the part.
If you DON'T have TEP, they will still replace it for $35.
So i just got back from the sprint store. I didn't have to flash to anything half the people there had rooted phones as well they replaced it up my warranty without any questions. THey were asking me what rom i was using and how did i root my phone and where i got it and if i would show them how to do it. So yeah lol
MikeEx said:
It's an easily serviceable part.
If you have TEP, a sprint corporate store will replace the part.
If you DON'T have TEP, they will still replace it for $35.
Click to expand...
Click to collapse
There isn't a corporate store within 100 miles of me. All the stores in my area are franchise. They don't repair phones and they don't do the $35 deal. They only replace them. If you don't have TEP, your screwed.
mattallica76 said:
There isn't a corporate store within 100 miles of me. All the stores in my area are franchise. They don't repair phones and they don't do the $35 deal. They only replace them. If you don't have TEP, your screwed.
Click to expand...
Click to collapse
Well, that sucks for Sprint then.
For those without TEP:
There is a seller on ebay that lists new speaker replacement parts.
I just bought the part and fixed my old-man's epic the other day (no TEP, Don't ask).
MikeEx said:
Well, that sucks for Sprint then.
For those without TEP:
There is a seller on ebay that lists new speaker replacement parts.
I just bought the part and fixed my old-man's epic the other day (no TEP, Don't ask).
Click to expand...
Click to collapse
Nice find.
Nice find with the speaker.
Will replacing the external speaker be difficult?
I can put computer's together but i'm not sure if i'm up to repairing my phone.
futureprospect said:
Will replacing the external speaker be difficult?
Click to expand...
Click to collapse
The only difficult step is peeling off the back plate.
Here's a video for reference
Pry off the back plate. Disconnect the antenna wire from the speaker. unscrew the speaker and pull it out.
The speaker literally drops in place.
Just make sure to line up the connector
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and give it a few taps to be sure.
MikeEx said:
The only difficult step is peeling off the back plate.
Here's a video for reference
Pry off the back plate. Disconnect the antenna wire from the speaker. unscrew the speaker and pull it out.
The speaker literally drops in place.
Just make sure to line up the connector
and give it a few taps to be sure.
Click to expand...
Click to collapse
Thanks for the reference!
It says that i need a nipper tool, but it just looks like a pair of tweezers. Will i be able to remove and reconnect the antenna without a nipper?
Yes.
*10 characters*
I have the same problem, the phone is 5-6 months old, on SRF1.1.1 and I keep it mostly on vibrate so definitely not caused by listening to music etc. on loud volume.
The thing is, the phone is imported and being used in India so question of returns for warranty/TEP does not arise.
Please could anyone help me out with an EBay link to external speakers (the one given here has ended).
To clarify - this is the external speaker i.e. the one from where rings/music etc. come which has the issue, the in-call speaker where I hear the other person talk is fine.
Thanks.
Help please.

Housing Replacement Desire HD

My question is a relatively simple one... I sent away my desire hd to this company
http://www.htcphonerepairs.co.uk/HTC-Desire-HD/Housing-Replacement-Desire-HD.html
... to have the housing replaced, to make it look like new again. It arrived back in the post today, however there were several what looked like screwdriver scoring marks around the flash cover (see pics below) - that as well as the lense was loose and caused the phone to rattle!
Obviously I sent it back to the company under warranty immediately and they agreed to resolve.
My question is this... is it difficult to fit a new housing to the DHD without leaving marks? Also should a replacement housing cause the lense to be loose or was it just bad fitting by the repair company? Has anyone else had their housing replaced mark free?
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not sure if it is that easy to do it yourself but hey, someone is selling it on eBay
http://www.ebay.com.au/itm/ORIGINAL...AU_MobilePhoneAccessories&hash=item3cc296c7de
2 things...they were not careful putting on that cover...or worse...used the old one again, maybe by mistake. the reason I say that is it looks like pry marks from trying to get it off. not that hard to put on all new case etc. that particular cover is tricky but with care should go on no problem.
I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.
gcarter said:
I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.
Click to expand...
Click to collapse
There is plenty of youtube videos that explain how to do it. I don't like their work, if you watch the videos you can see that flash housing can be removed pushing from the inside and not externally with screwdriver.
My english is terrible...just watch this
http://www.youtube.com/watch?v=JfatoeWbMRk&feature=related
I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.
pwraggcan said:
I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.
Click to expand...
Click to collapse
Good to hear, thanks for that... will see what happens when my phone gets back for the second time.
The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...
This is mostly true at least the part aboot ebay but if they're coming from the manufacturer they should be in new condition.
When I bought one on ebay it was described as having minor marks but it arrived to me in new condition.
Sent from my Motorola Startac running ICS.
gcarter said:
The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...
Click to expand...
Click to collapse
This is BS, blemishes from the manufacturer? Are you serious? When you first bought your phone did they have any blemishes? OEM parts from the manufacturer are spotless or they never get used by HTC manufacturing! I'd ask for your money back, buy your own housing from Ebay and do it yourself.
Found this on ebay
http://item.mobileweb.ebay.co.uk/vi...6235e2fff17910?itemId=180810313533&cmd=VIDESC
Sent from my Motorola Startac running ICS.
Ooops forgot to update this thread! My phone arrived back for the second time, and although much better than the first attempt, the housing still had minor marks both front and back... NEVER using this company again OR recommending them either... they never even apologised the 1st time around, and never got a refund for my duplicated posting costs!
Im a perfectionist when it comes to my phones, and decided to flog it on ebay... have now purchased a brand new one... should be here in a couple of days

FINALLY!! Replacement LCD & Digitizer

After all the people who broke the screen and had nothing to do i give to you! (drum roll please) http://vifocal.com/lcd-display-with...-oneplus-one-a0001-64gb-16gb-replacement.html
And at a very reasonable price
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And here is a repair guide for those of you who are brave enough!
And a https://www.ifixit.com/Teardown/OnePlus+One+Teardown/26484 for those who wish to repair the phone themselves.
@zephiK thanks ill add to op
In the ifixit teardown I noticed that the battery is not TOO difficult to remove. Does anyone know if replacement batteries are available for this device.
It is using a 3.8v 3100mah LiPo battery.
OnePlus probably woudn't sell the batteries on their own. I also read on another forum somewhere (can't remember which one now) somebody was thinking of creating a way that the battery connector could be extended and fit into the battery compartment. This way you wouldn't have to unscrew the plate just to take out the battery.
Even if this is not feasible it would still be reassuring to know where to purchase replacement batteries from. If anybody knows anything on this, please let us know, thanks.
Thanks for the link. Where is the repair guide? I see a Teardown link.
Sent from my A0001 using XDA Free mobile app
When installed does this have little dots on the top of the screen. A friend just recently had a new 3rd party screen/digitizer installed on her G2 and you can see like small dots spaced perfectly across the phone. I am wondering if she just got a low quality replacement.
I've tried many times to repair my phones myself, every single time there was something gone wrong :laugh: Anyway glad to hear this :victory:
Yellow band?
Does anyone try it out? Does it have yellow band, like most of our phones have?
RBwai said:
Does anyone try it out? Does it have yellow band, like most of our phones have?
Click to expand...
Click to collapse
Most? ....maybe few?
tdamocles said:
Most? ....maybe few?
Click to expand...
Click to collapse
I'we seen 6 OPO's (with different dates of production) and all of them have yellow band at the bottom of the screen, so I can assumed that the most of OPO's have yellow band. My three friends says, tahey have no yellow band, but it is defenitely there (maybe they don't want to see it).
Go search for "Yellow" in OPO pages and you will see that so much people talk about it.
Even OPO admitted, that every 1+ have slightly yellow band on bottom of their phones.
RBwai said:
I'we seen 6 OPO's (with different dates of production) and all of them have yellow band at the bottom of the screen, so I can assumed that the most of OPO's have yellow band. My three friends says, tahey have no yellow band, but it is defenitely there (maybe they don't want to see it).
Go search for "Yellow" in OPO pages and you will see that so much people talk about it.
Even OPO admitted, that every 1+ have slightly yellow band on bottom of their phones.
Click to expand...
Click to collapse
Funny mine doesn't. So ha to you.
I hope you are not colour blind …
Mine doesn't have the yellow band either. I thought it was a bold statement.
I received 2 and neither had the yellow band. I am certain that I have at least average color differentiation.
Can confirm no yellow banding on mine
sent from my amazingly awesome OnePlus One
don't forget to hit thanks!
Has anybody been able to find the mid frame? I have a ding near my headphone jack in the chrome ring.
And battery?.. Where can I buy?? Thanks
161
K Rich said:
Has anybody been able to find the mid frame? I have a ding near my headphone jack in the chrome ring.
Click to expand...
Click to collapse
you can have a look at vifocal website,that site has this for sale
Thanks man!
here
K Rich said:
Has anybody been able to find the mid frame? I have a ding near my headphone jack in the chrome ring.
Click to expand...
Click to collapse
i think i reply you,but i don't know why XDA delete my message. vifocal this site has it for sale

Note 7 explodes while charging (photos): battery issue?

just have a look at this:
Samsung Galaxy Note 7 explodes during charging, witness photos from the aftermath
Phonearena Posted: 24 Aug 2016, 04:17, by Luis D.
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The aftermath of a Galaxy Note 7 explosion is an ugly sight to see. Still brand new, the phablet has basically turned to charcoal. Unfortunately, no one can tell how the accident was provoked, only that it happened during charging with a microUSB to Type C converter for the cable.
Click to expand...
Click to collapse
looks like a problem with the non-removable battery!
just another reason that demonstrates that it's not wise to pay 850 EUR for this phone.
what do you guys think?
No info about type of charger, no info about cable used etc. So bullsh.. for me. Btw. It doesn't matter if you have non removable battery or not. I do remember Nokia 3310s which also exploded because of battery or faulty charge so what?
Well. If you use a cheap Chinese knock-off charger, you'll be glad it was only an exploding phone... Too less information to pass judgement yet.
Sattero said:
No info about type of charger, no info about cable used etc. So bullsh.. for me. Btw. It doesn't matter if you have non removable battery or not. I do remember Nokia 3310s which also exploded because of battery or faulty charge so what?
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Click to collapse
i remember that non-removable batteries have much thinner packaging.
maybe that can contribute to the problem.
i remember 2 similar issues with xiaomi products this year;
if i'm not mistaken, both were non-removable batteries too.
Btw. "The accident seems to have happened in China, where the photos originate from."
There was a cause where iPhones "exploded" because of non original charger from Chinese after market if I remember well.
Señor Sjon said:
Well. If you use a cheap Chinese knock-off charger, you'll be glad it was only an exploding phone... Too less information to pass judgement yet.
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Click to collapse
when you are asked to shell out 850 EUR for a phone, it just has no right to explode/burn itself.
proper engineering should have prevented that.
if it did not, than 850 EUR are just thrown away.
there are plenty of other phones out there that cost 850. You can get the iphone 6s+ with 64GB and pay the same amount and you honestly get a whole lot less.... the price has nothing to do with why the phone exploded. it was probably a bad usb C cable. That guy from google has been warning us!
I think the proper engineering on the other side of the cable was absent.
I have my doubts about this "accident". Sounds like sabotage to me.
BozQ said:
I have my doubts about this "accident". Sounds like sabotage to me.
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what about the xiaomi ones?
same thing???
I was concerned at the headline, but once I read the story there isn't enough info to make a snap judgement call. When I read it was in China I figured they used a cheap knockoff charger of some sort, causing the explosion. Time will tell.
Wouldn't surprise me if this was a ploy for attention sake either.
%100 Sabotage. Happy with Note 7. No scratches, no glitches..
I think you need to educate yourself more about LiPo technology before you go pointing fingers. A cheap Chinese charger could very well be to blame. Want to see what happens when you overcharge a LiPo battery?
https://www.youtube.com/watch?v=ixIOEPnsgbI
And where is the Samsung logo. The entire phone could be a cheap Chinese knockoff. Or a glass screen protector covering it but who knows. Either way I always think twice before believing exploding batteries do so under typical conditions.
Sent from my SM-N930V using XDA-Developers mobile app
lisbon2004 said:
just have a look at this:
[...]
looks like a problem with the non-removable battery!
just another reason that demonstrates that it's not wise to pay 850 EUR for this phone.
what do you guys think?
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Click to collapse
Do you really think that this is not because of the use of an unknown, nonbranded, low cost and low quality chinese charger? Do, You, Really???
There's not even a Samsung logo under the earpiece?
lisbon2004 said:
what about the xiaomi ones?
same thing???
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Click to collapse
I don't know about the Xiaomi ones. But where is the Samsung logo? There should be one directly below the earpiece.
Also, this looked like it was given the blowtorch treatment.
lisbon2004 said:
when you are asked to shell out 850 EUR for a phone, it just has no right to explode/burn itself.
Click to expand...
Click to collapse
Big leap on your part to automatically assume this is: A) a Samsung vs. user induced problem, and B) this impacts more than a single Note7 in China. A better question would be "why would you?"
If that's an exploded phone I would be more worried about the quality of the explosives.
First of all, China?
Officially, the Note 7 is not released in China yet, yes? So this bloke prolly need to import this from elsewhere, question is from where?
Secondly, charging conditions.
Which charger did he use? Did he require an adapter due to different plug heads? Which cable? The photos did show him using a USB-C converter. Too many questions, not enough answers.
But lastly, where on earth is the Samsung logo? Yes, it exploded. But it couldn't have blown up the logo so perfectly. The photos shows the screen blown up, not the earpiece area. Even if it did affect, there should still be signs of the logo remaining.
Sent from my SM-N930F using Tapatalk

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