A few times now i've noticed that if i'm in the middle of trying to send a text or email and a phone call comes in (and I answer)..the person on the other end can barely hear me and any sound comes out all "robotic". I've been wondering if this is an issue or if it's just a "bug" on my phone. Anyone else noticed this?
Rickroller said:
A few times now i've noticed that if i'm in the middle of trying to send a text or email and a phone call comes in (and I answer)..the person on the other end can barely hear me and any sound comes out all "robotic". I've been wondering if this is an issue or if it's just a "bug" on my phone. Anyone else noticed this?
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haveing the same problem on a bell dz they replaced the phone and sim and still same prob they say its a network problem....
666
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Hi all,
Ive tried searching for anything related to this but I couldn't find anything. I've got a Desire on Orange but I'm having problems answering calls. If i haven't used it for a while, and I get a call, I can answer it but the other person can't hear me. They can call me back immediately after cutting the call off and it will work. I've flashed pretty much every rom available, other than the radio update because it locks the SIM out but its been the same for all of them. Is anyone else having this issue? Should I send it back to Orange/HTC? Hoping not to with having no Orange rom to flash back to it.
Thanks
Oliver
datty said:
Hi all,
Ive tried searching for anything related to this but I couldn't find anything. I've got a Desire on Orange but I'm having problems answering calls. If i haven't used it for a while, and I get a call, I can answer it but the other person can't hear me. They can call me back immediately after cutting the call off and it will work. I've flashed pretty much every rom available, other than the radio update because it locks the SIM out but its been the same for all of them. Is anyone else having this issue? Should I send it back to Orange/HTC? Hoping not to with having no Orange rom to flash back to it.
Thanks
Oliver
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Bump!
Oliver, I've got exactly the same problem... I've been away for a few days, and every time I was called first thing in the morning, the caller could not hear me. It's become so predictable that now when my wife calls, she knows the phone does this so she simply asks me to call back.
I found powering the phone down also fixed it, and initially assumed it might be some power/profile affecting software causing the problem, but from what I've found via Google this evening I'm not so sure.
The following threads on other forums (here and here)also describe the same issue, but without any credible solution.
Can anyone here assist us?! It's driving me mad!
Thanks,
Matt
In case anyone else comes across this... it appears to have been fixed with the Froyo update.
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
jerrytea said:
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
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I have the same problem. really annoying!
AmitPeri said:
I have the same problem. really annoying!
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are we the only 2 that has this problem?!
Don't know if it helps but I just wanted to let you guys know I don't have the problem
( open bootloader, flashed prerooted global generic )
jerrytea said:
are we the only 2 that has this problem?!
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Do you have the Viber app installed? I saw somewhere that some phones react like this because of Viber.
Sorry I don't seem to have noticed that either and I recieved a call waiting bleep while I was on a call just yesterday
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
AmitPeri said:
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
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Yes, I can confirm this as well, but the problem is fixed on the latest version of Viber. Happy with regular call and Viber now. Thanks to everyone who tried to help
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
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I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
xlr8shun said:
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
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To be honest ive wondered that myself, but even tho i havent checked, last night when it occurredto me to try and press the speaker button to see if it will work (which it did) it did not have the mute button pressed... so because of last night, id have to go with no, it isnt pressed and the screen is black
blastedbilly said:
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
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Did u investigate for any issues like that online?
phoenix2241987 said:
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
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Let me know if it happens again
whoamanwtf said:
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
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No, loke i said... that feature was turned on then i turned it off having the same effect
So anyone know a fix or know if i should take it to att for a replacement ?
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Experiencing call issues too
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
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I've also been experiencing similar issues, 2 issues in particular
1. During a call, I suddenly can't hear the other person or they suddenly can't hear me and I have to end the call and call back
2. I attempt to place a call, it rings and then when the other party picks up I hear nothing, they hear nothing. I sometimes have to call twice or three times before there's a successful call and I hear them and them hear me.
These issues occur randomly, with and without bluetooth. I've tried factory resetting the phone but the problem has continued.
I purchased my phone from Amazon.
IT Rider said:
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
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I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
brittoking said:
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
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I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
IT Rider said:
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
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Yea I found them last night, I'd missed them somehow before. I have it enabled but haven't noticed anything as far as being more clear or a specific icon on the screen. I remember having seen another thread on this, maybe it was in the Verizon forum, that stated the UTMS was not even the right network option to enable the HD though? Does anybody know for sure?
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
RockStar2005 said:
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
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I'm with T-Mobile on US unlocked as well. But I've never noticed this issue. Nor do I hear anybody mentioned before. For every call? Or you were recording the call?
frankcck said:
I'm with T-Mobile on US unlocked as well. But I've never noticed this issue. Nor do I hear anybody mentioned before. For every call? Or you were recording the call?
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No it doesn't happen EVERY time, but like maybe 60-70% of the time, and only really briefly right after I take the call, then it vanishes.
RockStar2005 said:
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
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I too have an unlocked US HTC 10 and haven't heard any beep sounds, but I would suggest you to disable VoLTE setting and try to answer the call again and see.
If you don't know where it is, then go to settings>calls, then scroll to the bottom and then turn on/off Voice over LTE setting.
Charkatak said:
I too have an unlocked US HTC 10 and haven't heard any beep sounds, but I would suggest you to disable VoLTE setting and try to answer the call again and see.
If you don't know where it is, then go to settings>calls, then scroll to the bottom and then turn on/off Voice over LTE setting.
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Ok I'll try it...................but I like VoLTE, so even if it turns out to be the cause of this issue, I'll still eventually just leave it on. lol
It appears the issue is resolved now. I turned off VoLTE for a few days and took some calls........no bleeps. But then I re-enabled it about 4 days ago, and since then the bleeps have continued to not occur (knock on wood). Perhaps it just needed to be toggled with to "set it into place"? Anyway, if it happens again I'll post here, but for now I say case closed!
Thanks again to all who contributed! Glad the issue is gone though. lol
Good morning, i have got this problem from the first day that i bought the phone and online it seems that no one has got my same issue, so i write here for some help.
The problem is this: every time i'm on a phone call and i receive a message: SMS or whatsapp the phone puts the call in a waiting state(the other telephone on the call can hear only the beep of the telephone and i can't hear anything ) and i'm unable to continue the call,i first thought was a device problem so i switched the device and bought a new one but the problem still stays, so i suppose is a software/ configuration problem but i couldn't find the solution, the problem is "fixed" only if i answer with speakerphone active. I hope u can help me because i'm going crazy with this problem.
Thank you
Looks like my mom has similar issue
I don't think that it is related to sms or messages.
Each conversation, after a few minutes, I start hearing bips and then she can't hear me anymore.
Would really like to hear if you found a solution. Factory reset didn't help in my case.
vvvlad said:
I don't think that it is related to sms or messages.
Each conversation, after a few minutes, I start hearing bips and then she can't hear me anymore.
Would really like to hear if you found a solution. Factory reset didn't help in my case.
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Hi, i didn't find any solution for the problem, i also contacted the telephone company but from their side is all ok, so the problem stay the same.