[Q] Call muted when there's another incoming call - Xperia Arc Q&A, Help & Troubleshooting

After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!

jerrytea said:
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
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I have the same problem. really annoying!

AmitPeri said:
I have the same problem. really annoying!
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are we the only 2 that has this problem?!

Don't know if it helps but I just wanted to let you guys know I don't have the problem
( open bootloader, flashed prerooted global generic )

jerrytea said:
are we the only 2 that has this problem?!
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Do you have the Viber app installed? I saw somewhere that some phones react like this because of Viber.

Sorry I don't seem to have noticed that either and I recieved a call waiting bleep while I was on a call just yesterday

I can confirm its the Viber app, I just uninstalled it and the problem is gone!

AmitPeri said:
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
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Yes, I can confirm this as well, but the problem is fixed on the latest version of Viber. Happy with regular call and Viber now. Thanks to everyone who tried to help

Related

Dead microphone when recieving calls

Hi all,
Ive tried searching for anything related to this but I couldn't find anything. I've got a Desire on Orange but I'm having problems answering calls. If i haven't used it for a while, and I get a call, I can answer it but the other person can't hear me. They can call me back immediately after cutting the call off and it will work. I've flashed pretty much every rom available, other than the radio update because it locks the SIM out but its been the same for all of them. Is anyone else having this issue? Should I send it back to Orange/HTC? Hoping not to with having no Orange rom to flash back to it.
Thanks
Oliver
datty said:
Hi all,
Ive tried searching for anything related to this but I couldn't find anything. I've got a Desire on Orange but I'm having problems answering calls. If i haven't used it for a while, and I get a call, I can answer it but the other person can't hear me. They can call me back immediately after cutting the call off and it will work. I've flashed pretty much every rom available, other than the radio update because it locks the SIM out but its been the same for all of them. Is anyone else having this issue? Should I send it back to Orange/HTC? Hoping not to with having no Orange rom to flash back to it.
Thanks
Oliver
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Bump!
Oliver, I've got exactly the same problem... I've been away for a few days, and every time I was called first thing in the morning, the caller could not hear me. It's become so predictable that now when my wife calls, she knows the phone does this so she simply asks me to call back.
I found powering the phone down also fixed it, and initially assumed it might be some power/profile affecting software causing the problem, but from what I've found via Google this evening I'm not so sure.
The following threads on other forums (here and here)also describe the same issue, but without any credible solution.
Can anyone here assist us?! It's driving me mad!
Thanks,
Matt
In case anyone else comes across this... it appears to have been fixed with the Froyo update.

[Q] Phone Call issues on CM9b0

I installed CM9 beta 0 on Sat. Working great without any issues until now...My phone rings and I answer the call. I cannot hear the other person (or know if I actually connected even though the screen says I am).
ALSO...when I call out the phone actually places 2 outgoing calls (I found this out by calling my office phone and 2 lines ring) While I am calling out my phone shows the call screen but I do not hear any ringing. Sometimes the person can answer, sometimes it just goes to voicemail.
I have only install a few apps. The only one I can think that might have something to do with this is Google Voice. BUT my phone was working just fine with all these apps for 2 days and many phone calls. I have not installed anything today.
Anyone else have this happen, and any advice? Thanks!
I am trying to learn this stuff as I go, but this is my first post...so thank you all for the help!
biznuts81 said:
I installed CM9 beta 0 on Sat. Working great without any issues until now...My phone rings and I answer the call. I cannot hear the other person (or know if I actually connected even though the screen says I am).
ALSO...when I call out the phone actually places 2 outgoing calls (I found this out by calling my office phone and 2 lines ring) While I am calling out my phone shows the call screen but I do not hear any ringing. Sometimes the person can answer, sometimes it just goes to voicemail.
I have only install a few apps. The only one I can think that might have something to do with this is Google Voice. BUT my phone was working just fine with all these apps for 2 days and many phone calls. I have not installed anything today.
Anyone else have this happen, and any advice? Thanks!
I am trying to learn this stuff as I go, but this is my first post...so thank you all for the help!
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That's a pretty weird issue! So I am not sure if I can be that much help but have you tried to go into cwm and clear cache and dalvik. The only other thing that I can think of would be to try wiping day day reflashing the rom
Sent from my SPH-D700 using xda premium
Thanks. I uninstalled Google Voice and it went away. I wasnt big on GV anyway so didn't mind letting go of it. Haven't had the problem again. Dont know what went wrong but might have just been a quick glitch.
biz, why not update to beta1?
http://epiccm.blogspot.com/2012/03/cm9-beta1-for-epic-4g-released.html

possible microphone problem suggestions??

Hey guys, my galaxy nexus has started acting up. If I make a call to someone I can hear the person talk, but they can not hear me. Now the person I call when they try talking, they just hear there own voice back when they talk. If they said hi, they would hear themselves say hi back. Now the strange part, if I turn my phone to speakerphone everything works fine?!? Can anyone make anything out on what's going on with this? Suggestions? Thank you
Snake42490 said:
Hey guys, my galaxy nexus has started acting up. If I make a call to someone I can hear the person talk, but they can not hear me. Now the person I call when they try talking, they just hear there own voice back when they talk. If they said hi, they would hear themselves say hi back. Now the strange part, if I turn my phone to speakerphone everything works fine?!? Can anyone make anything out on what's going on with this? Suggestions? Thank you
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What ROM do you use?
I'm using winners00 build of CM10 JB rom. I have been using the same rom for the past three to four weeks roughly. No problems until now
Snake42490 said:
I'm using winners00 build of CM10 JB rom. I have been using the same rom for the past three to four weeks roughly. No problems until now
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I'd check with the dev of that ROM (or a forum support thread for it) if this problem has been encountered before. If not, I'd try flashing stock factory images for your device to see if the problem persists. If it does, it's likely to be a HW issue.

[Q] Call audio issues

I am having problems since installing 4.1.1 with my mic during phone calls on my end. I will make calls where I can talk for 2 hours no problem then the next phone call after 2 min the caller on the other end keeps saying im breaking up and then cant hear me all. I can hear them loud and clear as they keep saying hello and asking if im still there. I have to hang up and call them back and that call could go good or at random times I have the same issue again. Has anyone had this issue and if so is there a fix out there? I have tried reflashing the rom with no luck I superwipe each time. Im on Verizon (no verizon jokes lol) thanks for any help anyone has!
Kipphh said:
I am having problems since installing 4.1.1 with my mic during phone calls on my end. I will make calls where I can talk for 2 hours no problem then the next phone call after 2 min the caller on the other end keeps saying im breaking up and then cant hear me all. I can hear them loud and clear as they keep saying hello and asking if im still there. I have to hang up and call them back and that call could go good or at random times I have the same issue again. Has anyone had this issue and if so is there a fix out there? I have tried reflashing the rom with no luck I superwipe each time. Im on Verizon (no verizon jokes lol) thanks for any help anyone has!
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Have u tried dowloading the new radios???
Heres the link http://forum.xda-developers.com/showthread.php?t=1860005
mfillibene16 said:
Have u tried dowloading the new radios???
Heres the link http://forum.xda-developers.com/showthread.php?t=1860005
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I have not didnt know there was a new radio out there. Thanks Ill give that a try and see if that works.

incoming call issue

Good morning, i have got this problem from the first day that i bought the phone and online it seems that no one has got my same issue, so i write here for some help.
The problem is this: every time i'm on a phone call and i receive a message: SMS or whatsapp the phone puts the call in a waiting state(the other telephone on the call can hear only the beep of the telephone and i can't hear anything ) and i'm unable to continue the call,i first thought was a device problem so i switched the device and bought a new one but the problem still stays, so i suppose is a software/ configuration problem but i couldn't find the solution, the problem is "fixed" only if i answer with speakerphone active. I hope u can help me because i'm going crazy with this problem.
Thank you
Looks like my mom has similar issue
I don't think that it is related to sms or messages.
Each conversation, after a few minutes, I start hearing bips and then she can't hear me anymore.
Would really like to hear if you found a solution. Factory reset didn't help in my case.
vvvlad said:
I don't think that it is related to sms or messages.
Each conversation, after a few minutes, I start hearing bips and then she can't hear me anymore.
Would really like to hear if you found a solution. Factory reset didn't help in my case.
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Hi, i didn't find any solution for the problem, i also contacted the telephone company but from their side is all ok, so the problem stay the same.

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