Good morning, i have got this problem from the first day that i bought the phone and online it seems that no one has got my same issue, so i write here for some help.
The problem is this: every time i'm on a phone call and i receive a message: SMS or whatsapp the phone puts the call in a waiting state(the other telephone on the call can hear only the beep of the telephone and i can't hear anything ) and i'm unable to continue the call,i first thought was a device problem so i switched the device and bought a new one but the problem still stays, so i suppose is a software/ configuration problem but i couldn't find the solution, the problem is "fixed" only if i answer with speakerphone active. I hope u can help me because i'm going crazy with this problem.
Thank you
Looks like my mom has similar issue
I don't think that it is related to sms or messages.
Each conversation, after a few minutes, I start hearing bips and then she can't hear me anymore.
Would really like to hear if you found a solution. Factory reset didn't help in my case.
vvvlad said:
I don't think that it is related to sms or messages.
Each conversation, after a few minutes, I start hearing bips and then she can't hear me anymore.
Would really like to hear if you found a solution. Factory reset didn't help in my case.
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Hi, i didn't find any solution for the problem, i also contacted the telephone company but from their side is all ok, so the problem stay the same.
Related
Hi all,
Ive tried searching for anything related to this but I couldn't find anything. I've got a Desire on Orange but I'm having problems answering calls. If i haven't used it for a while, and I get a call, I can answer it but the other person can't hear me. They can call me back immediately after cutting the call off and it will work. I've flashed pretty much every rom available, other than the radio update because it locks the SIM out but its been the same for all of them. Is anyone else having this issue? Should I send it back to Orange/HTC? Hoping not to with having no Orange rom to flash back to it.
Thanks
Oliver
datty said:
Hi all,
Ive tried searching for anything related to this but I couldn't find anything. I've got a Desire on Orange but I'm having problems answering calls. If i haven't used it for a while, and I get a call, I can answer it but the other person can't hear me. They can call me back immediately after cutting the call off and it will work. I've flashed pretty much every rom available, other than the radio update because it locks the SIM out but its been the same for all of them. Is anyone else having this issue? Should I send it back to Orange/HTC? Hoping not to with having no Orange rom to flash back to it.
Thanks
Oliver
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Bump!
Oliver, I've got exactly the same problem... I've been away for a few days, and every time I was called first thing in the morning, the caller could not hear me. It's become so predictable that now when my wife calls, she knows the phone does this so she simply asks me to call back.
I found powering the phone down also fixed it, and initially assumed it might be some power/profile affecting software causing the problem, but from what I've found via Google this evening I'm not so sure.
The following threads on other forums (here and here)also describe the same issue, but without any credible solution.
Can anyone here assist us?! It's driving me mad!
Thanks,
Matt
In case anyone else comes across this... it appears to have been fixed with the Froyo update.
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
jerrytea said:
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
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I have the same problem. really annoying!
AmitPeri said:
I have the same problem. really annoying!
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are we the only 2 that has this problem?!
Don't know if it helps but I just wanted to let you guys know I don't have the problem
( open bootloader, flashed prerooted global generic )
jerrytea said:
are we the only 2 that has this problem?!
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Do you have the Viber app installed? I saw somewhere that some phones react like this because of Viber.
Sorry I don't seem to have noticed that either and I recieved a call waiting bleep while I was on a call just yesterday
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
AmitPeri said:
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
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Yes, I can confirm this as well, but the problem is fixed on the latest version of Viber. Happy with regular call and Viber now. Thanks to everyone who tried to help
As the title say, whenever i make a call or someone calls me i can't hear anything on the other side but they can hear me.
It started suddenly a few days ago, a temporary fix was to keep restarting my phone until it works again but it usually only works for one call and after that its back to no noise. I already tried unrooting, going back to stock and wiping my data completely so its factory reset but the issue still remains.
Thank you for taking the time to read my problem and i hope to read any advice you might have for me.
Cant hear and mic doesnt work but call is made?? help
Obdulio said:
As the title say, whenever i make a call or someone calls me i can't hear anything on the other side but they can hear me.
It started suddenly a few days ago, a temporary fix was to keep restarting my phone until it works again but it usually only works for one call and after that its back to no noise. I already tried unrooting, going back to stock and wiping my data completely so its factory reset but the issue still remains.
Thank you for taking the time to read my problem and i hope to read any advice you might have for me.
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I can make a call but have no audio or earpiece.....cant seem to find help either
Are you on a particular rom? Did u flash any kernels recently?
Sent from my SPH-L900 using xda app-developers app
This problem happens randomly if I call someone or if someone calls me my phone rings and I answer the phone and its silent I cant hear the other person and the other person can't hear me usually to fix this I reboot the phone or take the battery out and sometimes it doesn't even work. I'm not sure what kind of problem this is when I first bought the phone I had no problems like this with it I rooted it and put a variety of different Custom ROMS on my phone and thats when the problem started occurring. Can anyone give me any ideas are things I can do to fix this problem, do i need to update my Radio or should I restore it back to the way it was ? Has anyone else on this forum experience something like this ? Anyways I hope someone can help me out thanks in advance.
I have recently sold my OnePlus 3 but have a return request with the following message, see at end of this post.
They have an issue with hearing the caller when making phone calls. It's not a speaker issue as it 'works fine for a while'. It works fine on hands-free.
Has anyone had this issue, and can help me? Could it be a BT issue with the hands-free?
I've never had a problem with the phone but haven't ever had a hands-free device connected. An online help guide that I've read says to turn off BT devices as this could be the cause.
Obviously that's not a solution for him as he needs to use hands-free, but are there known issues with some BT devices? Incompatibilities, or anything I could suggest to him to fix the issue?
Here are the details that have been sent to me. Thanks!
'There is a fault with the phone, in that you can only make and receive calls when it s on hands free mode.
if it is not you cannot hear anything the person on the other end can hear you but you cannot hear them. unless you reboot the phone then it works fine for a while before going back into faulty mode again I have done a full factory reset and the fault is still there.
I wish to return this phone for a refund as it is clearly faulty.'
stebsgb1 said:
I have recently sold my OnePlus 3 but have a return request with the following message, see at end of this post.
They have an issue with hearing the caller when making phone calls. It's not a speaker issue as it 'works fine for a while'. It works fine on hands-free.
Has anyone had this issue, and can help me? Could it be a BT issue with the hands-free?
I've never had a problem with the phone but haven't ever had a hands-free device connected. An online help guide that I've read says to turn off BT devices as this could be the cause.
Obviously that's not a solution for him as he needs to use hands-free, but are there known issues with some BT devices? Incompatibilities, or anything I could suggest to him to fix the issue?
Here are the details that have been sent to me. Thanks!
'There is a fault with the phone, in that you can only make and receive calls when it s on hands free mode.
if it is not you cannot hear anything the person on the other end can hear you but you cannot hear them. unless you reboot the phone then it works fine for a while before going back into faulty mode again I have done a full factory reset and the fault is still there.
I wish to return this phone for a refund as it is clearly faulty.'
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YES I WASNT THE ONLY ONE!!!!!
But I had this issue just about every stock and stock based rom. Even most custom roms. But there is hope I seemed to fix it, for myself at least, by flashing eliminators resurrection remix nougat rom. His rom build is my favorite I've ever flashed on a phone, PERIOD. if your new to custom roms get the open gapps mini package and remember to select arm64 on the far left row, 7.1 in the middle row and mini on the right row.
Great thanks for replying!
What model hands-free device were you using, out of interest? I'm wondering if there is a compatibility issue.
I've had an update from the buyer and I was incorrect...
The issue doesn't involve a BT hands-free. (By hands-free, they were referring to using the phone's loudspeaker.)
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The issue is that the phone's earpiece simply stops working.
It works for a bit after a reboot, but then stops working again.
I think it may be a hardware issue, given that they have tried resetting the phone, and so have given them a refund :'-(
I'm still hopeful that it will work ok for me. Fingers are crossed..
stebsgb1 said:
I've had an update from the buyer and I was incorrect...
The issue doesn't involve a BT hands-free. (By hands-free, they were referring to using the phone's loudspeaker.)
----
The issue is that the phone's earpiece simply stops working.
It works for a bit after a reboot, but then stops working again.
I think it may be a hardware issue, given that they have tried resetting the phone, and so have given them a refund :'-(
I'm still hopeful that it will work ok for me. Fingers are crossed..
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There are a couple of threads on XDA relating to low call volume. See if they help you.
One of the fixes is to clean the earpiece and the other is to flash a zip file.