Can't hear caller on phone call - can you help? - OnePlus 3 Questions & Answers

I have recently sold my OnePlus 3 but have a return request with the following message, see at end of this post.
They have an issue with hearing the caller when making phone calls. It's not a speaker issue as it 'works fine for a while'. It works fine on hands-free.
Has anyone had this issue, and can help me? Could it be a BT issue with the hands-free?
I've never had a problem with the phone but haven't ever had a hands-free device connected. An online help guide that I've read says to turn off BT devices as this could be the cause.
Obviously that's not a solution for him as he needs to use hands-free, but are there known issues with some BT devices? Incompatibilities, or anything I could suggest to him to fix the issue?
Here are the details that have been sent to me. Thanks!
'There is a fault with the phone, in that you can only make and receive calls when it s on hands free mode.
if it is not you cannot hear anything the person on the other end can hear you but you cannot hear them. unless you reboot the phone then it works fine for a while before going back into faulty mode again I have done a full factory reset and the fault is still there.
I wish to return this phone for a refund as it is clearly faulty.'

stebsgb1 said:
I have recently sold my OnePlus 3 but have a return request with the following message, see at end of this post.
They have an issue with hearing the caller when making phone calls. It's not a speaker issue as it 'works fine for a while'. It works fine on hands-free.
Has anyone had this issue, and can help me? Could it be a BT issue with the hands-free?
I've never had a problem with the phone but haven't ever had a hands-free device connected. An online help guide that I've read says to turn off BT devices as this could be the cause.
Obviously that's not a solution for him as he needs to use hands-free, but are there known issues with some BT devices? Incompatibilities, or anything I could suggest to him to fix the issue?
Here are the details that have been sent to me. Thanks!
'There is a fault with the phone, in that you can only make and receive calls when it s on hands free mode.
if it is not you cannot hear anything the person on the other end can hear you but you cannot hear them. unless you reboot the phone then it works fine for a while before going back into faulty mode again I have done a full factory reset and the fault is still there.
I wish to return this phone for a refund as it is clearly faulty.'
Click to expand...
Click to collapse
YES I WASNT THE ONLY ONE!!!!!
But I had this issue just about every stock and stock based rom. Even most custom roms. But there is hope I seemed to fix it, for myself at least, by flashing eliminators resurrection remix nougat rom. His rom build is my favorite I've ever flashed on a phone, PERIOD. if your new to custom roms get the open gapps mini package and remember to select arm64 on the far left row, 7.1 in the middle row and mini on the right row.

Great thanks for replying!
What model hands-free device were you using, out of interest? I'm wondering if there is a compatibility issue.

I've had an update from the buyer and I was incorrect...
The issue doesn't involve a BT hands-free. (By hands-free, they were referring to using the phone's loudspeaker.)
----
The issue is that the phone's earpiece simply stops working.
It works for a bit after a reboot, but then stops working again.
I think it may be a hardware issue, given that they have tried resetting the phone, and so have given them a refund :'-(
I'm still hopeful that it will work ok for me. Fingers are crossed..

stebsgb1 said:
I've had an update from the buyer and I was incorrect...
The issue doesn't involve a BT hands-free. (By hands-free, they were referring to using the phone's loudspeaker.)
----
The issue is that the phone's earpiece simply stops working.
It works for a bit after a reboot, but then stops working again.
I think it may be a hardware issue, given that they have tried resetting the phone, and so have given them a refund :'-(
I'm still hopeful that it will work ok for me. Fingers are crossed..
Click to expand...
Click to collapse
There are a couple of threads on XDA relating to low call volume. See if they help you.
One of the fixes is to clean the earpiece and the other is to flash a zip file.

Related

No one can hear me

So I've ran into something of an odd problem recently. When I make a call (or receive one) I am extremely faint, to the point of the people not being able to understand what I say at all. I can hear people perfectly, however.
I've tried flashing a new ROM to see if that fixed anything. Two of them actually. No go. I haven't done extensive testing but if i use the speaker phone instead, I still sound like I'm "in a tunnel". I don't know if I sound just as bad or if it is just how a speaker phone normally sounds.
It also had not been in contact with water or dropped or anything. And it used to work fine. I honestly have no idea what's going on. I've tried out Android and Rhobuntu so maybe they did something? I have no idea.
Any suggestions? And yes, I've tried searching but it apparently isn't a big issue or I just can't get the keywords right.
EDIT: I used the voice recorder and, yes, I am faint as hell. It's ridiculous. Though, if I max up the volume and listen closely, I am pretty clear-sounding. If that helps any. I will continue to test.
EDIT 2: Turning off Auto Volume Control did not help any.
EDIT 3: Hard Reset didn't do anything.
EDIT 4: Is checking for when my contract expires for HD2.
if you've flashed to different roms, and also hard reset'd it, most likely its a hardware issue.
Flash to the shipped rom if you haven't done so, and if that doesn't help, call up t-mobile (or whoever your provider is) and get a warranty exchange.
Please have a look at this post: http://forum.xda-developers.com/showpost.php?p=5755759&postcount=10433
Regards.

[Q] [SOLVED] Galaxy Nexus speakerphone mode

I dropped my phones while skiing and some snow must have got in because now, when making or receiving calls, I can not hear the other side and they can't hear me unless I use speakerphone.
No media sounds play any more, however the phone notifications and alarm still work. I understand that perhaps the media speaker has broken but why is the microphone still working only in speakerphone mode?
Is there an independent microphone/speaker set for speakerphone?
There is nothing else wrong with the phone.
[EDIT] Another side effect is that the Google voice search was not working.
Install this: https://market.android.com/details?id=com.seb.audiotoggle
I think it will actually solve your problem. It did for me when the exact same problems started to bother me today after skiing as well!
You need to start it at every boot as it don't stick between reboots. Consider using a startup manager.
The problem seems to be a mix of hardware and software in the headphone jack, but I have not examined it much yet.
Thanks for the reply. The app you suggest should be very useful and I will download it anyway. However, this to say that the phone had fixed itself this morning.
I put the phone on charge overnight, and this morning, it asked for my sim unlock code, which I thought was very strange! But I entered the code that I had received from my network provider and now everything is working as it should.
It was probably something do with the remaining water inside the phone or possibly the cold temperatures.
Good to know! Maybe my phone fixes itself during the night as well
Still working?
Has the issue remained fixed for you? I ask because I have the same thing - the symptoms are that I can't hear anyone and they can't hear me, all media sounds are off, and the phone can't hear me.
I ran Tasker to monitor things, and the phone keeps thinking I plugged in headphones (with a mic), so that explains all the behavior. Running the headphone toggle app works temporarily - sometimes only a few seconds.
After doing a factory reset, sound would still come and go. With my Nandroid backup back on, same thing. I want to return it, and so I put everything back to stock, and noticed that now the bootloader is locked again, the issue is gone (for now).
I just wanted to keep the discussion going because I can't even tell if it's hardware related or not, and other people probably have this problem, and it takes some snooping to realize it's the headphone connector (vs sound settings, speaker issues, etc.). It could be a short (my guess) but now that it's working today I can't return it as the tech would probably claim nothing's wrong. I also already used up the one return my stupid carrier allows, so I'd rather fix it myself if it's software-related, instead of sending it out for repair.
I still have this problem, even after cleaning the headphone plug. My guess is that this is a hardware problem affecting only a few. It makes the phone pretty much useless, as you can't hear the other part talking, so I made myself a software fix that resets the sound routing the the default speaker on every boot and incoming and outgoing call. I guess I can share the apk-file if anyone is interested.
Give it a try: ----
Can release source if you are interested, but I am currently in a car getting ready for a ski weekend
I am also having this problem with my Galaxy Nexus. I would be interested in seeing the source, if you are still up for releasing it.
VingInMedina said:
I am also having this problem with my Galaxy Nexus. I would be interested in seeing the source, if you are still up for releasing it.
Click to expand...
Click to collapse
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Thanks for posting the source. I was able to work with it fine.
I've replaced my Nexus with a new one under warranty. Hopefully this one won't have the same problem.
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
Worked for me. Still hoping that Negri will replace my phone though.
Melhouse said:
I still have this problem, even after cleaning the headphone plug. My guess is that this is a hardware problem affecting only a few. It makes the phone pretty much useless, as you can't hear the other part talking, so I made myself a software fix that resets the sound routing the the default speaker on every boot and incoming and outgoing call. I guess I can share the apk-file if anyone is interested.
Can release source if you are interested, but I am currently in a car getting ready for a ski weekend
Click to expand...
Click to collapse
Thanks for releasing this! It works great!
I was going out of my mind trying to figure out what was going on. I was unlocked, rooted in stock 4.02 when this started to happen. I thought it was bad signal quality because i only noticed it when I stopped being able to make calls and use voice dialer. I only listen to music with a headset, so never even noticed that it wasn't working with the speaker til I tried to play a youtube video.
I actually upgraded to stock 4.04 with new FA2 radios and thought I had cured it, only to have it happen again. When I read this I tried resetting all my notification sounds (Handcent, et al) hoping somewhere there was a conflict, but still couldn't find it. I'm using NOVA launcher - wonder if there's something in there?
Anyhow, I gave up since your audiojack.apk works great! Someday when I have time I'll go back to troubleshooting to see where the problem is coming from.
Thanks again!
Works temporarily
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
This worked, but the OS will eventually think the headphone is plugged in again and I have to press the "Force Speaker phone" button again. I wonder if there is an event that is fired every time the OS thinks the headphones were plugged in? If so, that event can be captured and code could look to see if the headphones are turned off by the user and ignore the event.
Wired Headphone Routing Fix
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
If you want the same routing fix as audiojack but have it done automatically in a service try this.
There is an issue with a lot of Galaxy Nexus where the OS thinks the headphone is being plugged in and unplugged on its own. Try this free application to resolve it:
Search Google Play for Wired Headphone Routing Fix
The birth of SoundAbout...............................
dmwoods said:
If you want the same routing fix as audiojack but have it done automatically in a service try this.
There is an issue with a lot of Galaxy Nexus where the OS thinks the headphone is being plugged in and unplugged on its own. Try this free application to resolve it:
Search Google Play for Wired Headphone Routing Fix
Click to expand...
Click to collapse
Nice! What events do you listen for?
I have another problem. When i'm in a call and i swich to speakers the person i speak can't here me...if i switch back he can here me again. I don't know what is the problem i don't think that are two microfhones one for speakers mode and one for normal mode...Maybe a software problem but i wipe and flash another rom and kernel i tryed 2 or 3 roms and kernel and i have the same issue. Now i'm on AOKP B32 with Franco Kernel 135. Anyone have this problem?
android.intent.action.HEADSET_PLUG
Melhouse said:
Nice! What events do you listen for?
Click to expand...
Click to collapse
android.intent.action.HEADSET_PLUG
6jaipur6 said:
I have another problem. When i'm in a call and i swich to speakers the person i speak can't here me...if i switch back he can here me again. I don't know what is the problem i don't think that are two microfhones one for speakers mode and one for normal mode...Maybe a software problem but i wipe and flash another rom and kernel i tryed 2 or 3 roms and kernel and i have the same issue. Now i'm on AOKP B32 with Franco Kernel 135. Anyone have this problem?
Click to expand...
Click to collapse
I am having the exact problem that you are. I am running a different ROM though, but the same issue.
ddub1 said:
I am having the exact problem that you are. I am running a different ROM though, but the same issue.
Click to expand...
Click to collapse
Have you solve your problem?
can't install the audiojack.apk because I'm still on Android 4.0.2 and min SKD is 15, could anybody port it to sdk 14?
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
Worked for me on Verizon GN. Verizon already has a replacement on the way... guess I should've done more extensive searching for a fix first!
Spoke too soon. Seems as though the screen doesn't shut off while I am on a call. Guess I'll give the replacement a try after all.

[Q] HTC One X - Mic Problem whilst in Speaker mode in a call

Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
I have the exact same problem, I bought the phone about a month ago, and I didn't check the speaker mode function, then I flash few different custom rom, Now I found the speaker mode problem as tkr1992 has, since I unlock the bootloader (although I relock the bootloader) but HTC won't repair the phone free of charge for me, they say the phone need a new mainbroad... will cost me 2XX USD,
I don't even know is the phone has this problem when I first bought it or after I flash some custom rom.
HtC told me it should be software problem cos it is the same mic that use in speaker mode or non speaker mode, so when other side can hear you when you not on speaker mode, mean the mic is alright, BUT they told me it need to replace the mainboard cos I have unlock the bootloader so they can't not recover the phone to stock rom, BUT again I already relock the bootloader and RUU the stock rom back to the phone, still the same problem.
I need help too, Any good fellow can help??????????
I hope it is just a software fault. I did just receive an update today from T-Mobile, as my HOX is branded. The update is 1.28.110.7. It still seems that my mic problem is present.
Does anyone also know what fixes are included in this update?
Thanks
Any ideas anyone? Would really like to fix this instead of sending phone back to tmobile.
Thanks
Sent from my GT-P7510 using XDA Premium HD app
this is what got from HTC
Regarding to your inquiry about HTC One X, we would like to provide you with following advice and solution as below: First you can diagnosis the hardware issue on the speaker. Please kindly type *#*#3424#*#* on the dial screen, you will enable the function test program. And then select "Audio Test", tap Run. Please finish the test as instructions.
But it didn't work for me the phone just didn't do anything, you can try.
Thanks for that, i just tried the audio test diagnosis. The test shows that everything is working correctly however the same problem still occurs within a call like before.
Sent from my GT-P7510 using XDA Premium HD app
Try reset to factory setting, see if it does any different.
That is the HTC guy try to do to my one x.
btw have you rooted your phone or unlocked the downloader?
You have working Navigation application in background and this make call routing first to speaker part permanently, not to earphone - like phone is in Handsfree mode. Try to disable it / shut down it / and all be fine.
WBR, DebeliaMark, Bulgaria
tkr1992 said:
Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
Click to expand...
Click to collapse
Mic Problem whilst in Speaker mode in a call
Hi All
I have the same problem after software upgrade two months ago
and did not have a time to try to fix it
I thought after factory reset it will work, but finally it did not help
My phone was never rooted
Uninstalled any navigation software
Tried the audio test diagnosis.(the test shows that everything is working correctly)
If someone have any solution it will be more then welcomed
Thanks
HTC One X Locked S-ON RL
Software Version: 1.29.401.11
HTC SDK 4.12
HBOOT-0.95.0000
RADIO-1.1204.105.14
yesss please someone help! mine started acting crazy today after work. i called my friend around 5.40 then about an hr later i made another call and they couldnt hear me but i thought it was just their phone. since then ive made about 5 calls to 2 diff people and they both cant hear me ... i havent tried factory reset or the navigation yet because my phone isnt backed up yet but please please please someone help
anyone get a solution to this?
romy134 said:
anyone get a solution to this?
Click to expand...
Click to collapse
I'm experiencing this exact issue as well - has anyone come up with any possible solutions?
There are 2 microphones on this phone, the upper one next to the headset jack and the other next to the lower right corner of the screen.
While on phone mode the lower one is the main microphone because its closer to your mouth, on speaker mode the upper one becomes the main mic.
It's probably a hardware fault since you flashed stock rom and it's still not working.
I seem to have this issue too - did anyone get a solution
Audio tests fine, but in Google Talk, or Google Hangout, or Phone Dialer in speaker mode - the mic input is not working, so recipient cannot hear.
Google Maps Issue
So my wife has the same phone (HTC One X) and has the most recent update to 4.0.4 (stock everything) and found out that it is indeed either the google 'navigation' app, or the google 'maps' app running in the background that will give this problem. Simply go to settings, then apps, then stop the maps or navigation process, make sure you go to the cached processes as well and stop those. Right after that her phone started working again. I also tested with the HTC test tool code that was given earlier and just like everyone else the test passed fine. So this should be the fix.
i have the same issue..
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Hello,
I have the same problem and many users "HOX" have the same worries. It seems that when you change the screen touch there is a lot of trouble of this kind.
Does anyone find a solution?
error23 said:
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Click to expand...
Click to collapse
Any update on this? Did you send it to HTC? Mine has also stopped suddenly a few days back while on viper 3.7.2. Tried factory reset, flashed the rom again, flashed other roms, but the problem is still there...
in may case it was a defective mainboard....
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
error23 said:
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
Click to expand...
Click to collapse
Thanks for your input mate. Was your bootloader unlocked? Did the warranty cover that?
Sent from my HTC One X using Tapatalk 2

[Q] os 4.6.1 bug for unlocked 32g

Hi, there, I just updated my phone, the unlocked us 32 g version, to the 4.6.1 using the o2 update image.
However, I just encounter a problem with the calling.
When I call out, it is fine. Everything is ok. However, when there is a call came in, I hear nothing . Only if I turned on the speaker, or plugged in the earbud, I can hear the voice from the other side.
Did anyone meet the same problem ? or if there is anything else we can do to fix it ?
Having the same issue. Installed the AT&T version, 32 gb unlocked fire...
Sent from my SD4930UR using XDA Free mobile app
Hi, I update with O2 FireOS 4.6.1 and I haven't the issue, but you can try this:
1. Settings
2. Applications & Parental Controls
3. Manage Applications
4. Phone
5. Clear Data & Cache
6. Reboot your phone.
And If work for you, please post here.
If no work, please post here.
Thanks。
I didn't reset the phone to factory.
Now everything works fine.
One thing to mention here.
At first, I installed the newly updated Google things, and the play store didn't work.
Then I uninstalled them , and installed the original ones, (introduced in the video taught us how to install them), and now everything is OK.
luckysir said:
Thanks。
I didn't reset the phone to factory.
Now everything works fine.
One thing to mention here.
At first, I installed the newly updated Google things, and the play store didn't work.
Then I uninstalled them , and installed the original ones, (introduced in the video taught us how to install them), and now everything is OK.
Click to expand...
Click to collapse
I'm having the same issue. I tried the phone/clear cache/data, that didn't help. Also deleted the cache partition which I saw mentioned from another site. That didn't help either. I'd really rather not factory reset my phone. Anyone else have the issue and resolve it another way, or have any ideas for me?
Basically the earpiece doesn't work whether I get a call or make a call. Works fine over bluetooth, headset, or speakerphone. Just regular call, can't hear anything whether making the call or receiving it.
luckysir said:
Hi, there, I just updated my phone, the unlocked us 32 g version, to the 4.6.1 using the o2 update image.
However, I just encounter a problem with the calling.
When I call out, it is fine. Everything is ok. However, when there is a call came in, I hear nothing . Only if I turned on the speaker, or plugged in the earbud, I can hear the voice from the other side.
Did anyone meet the same problem ? or if there is anything else we can do to fix it ?
Click to expand...
Click to collapse
Same issue here but I copied the question from here and posted on may day
I got this:
Hello,
My name is Vijay, I'm with Fire Phone support.
I'm sorry to hear about the trouble you've with the Fire Phone. This is definitely not what we want our customers to experience.
We are aware of this issue with the Fire Phone. I'd like to ask my sincere apologies for the inconvenience caused to you.
Our developers have isolated this issue to hearing aid on Fire Phone. In order to resolve the issue, please follow the below steps:
1. Swipe down from the top of the screen to open the Quick Actions panel, and then tap Settings > Device > Manage accessibility.
3. Use the switch to turn Hearing Aid Mode off, on, and then off again without leaving the Settings page. If Hearing Aid Mode is already on, use the switch to turn it off.
4. Please make a call to determine if the issue is resolved,
If you're still unable to hear the other caller, please restart the Phone by press and holding the Power button for 40 seconds.
Make sure to remove any wired headsets and/or turn off Bluetooth, and then make another test call.
Hopefully this should resolve the issue.
In case, if the issue still persists, please reach us over Phone so we can pull some information from your Phone so that we can work towards resolving the issue.
Click to expand...
Click to collapse
after step 4 my problem solved.

No sound on earpiece while in call, speakerphone works fine...

-The story -
So I bought my mi mix 2 off swappa used and it was pretty much mint condition. When I received it it was on latest miui 11 global locked bootloader no root.. All worked fine for about three weeks. I ended up buying windows 10, again, which made me throw up a lil in my mouth. I did this so that I could use the mi unlock tool to unlock my bootloader. The java Linux tool no longer works to unlock if you use Linux so rn kinda forced to buy Windows. So I unlocked bootloader and then installed twrp and made a backup like I do with every phone since Android began. I then flashed HAVOC 3.1 using latest twrp recovery. I quickly realized my speaker decided to stop working in the earpiece soon after that. I ran some tests using apps and the earpiece speaker works, but NOT in a call. :crying:
-The problem I'm having in detail-
When I make a call to anyone they can hear me but I can hear NOTHING at all. Not low volume, but no sound whatsoever. If I switch to speaker phone however I can hear them and they can hear me fine. The top speaker that doesn't work during calls works when I tested it but refuses to work while on any call.
So naturally I Google searched the world for a few days hoping to find a fix. Then I thought maybe it was my recovery, maybe it was firmware I used, maybe it's a rom bug...etc...etc... I never proved it to be any of the things I thought it could be. I've installed other roms and I get the same thing with them. I've tried other firmware and same deal. I've disabled encryption, used magisk and not used magisk... Anyway, you get the picture.
Would anyone happen to know something I can do to fix this? I read some people touch up where top speaker is during a call ..That didn't work. ? I did 29 reboots and that did nothing. I checked the ear piece and cleaned what I could and that did nothing. I've wiped several different ways and used orange fox recovery and twrp different versions of both and that did nothing.
Please someone who's smart chime in and tell me I'm dumb and all I have to do is xyz and I can hear again from the earpiece on calls. Can it be a defective speaker? If so why does the speaker work fine on anything but NOT when making a call? Can it still be a defective speaker?
I did read TONS of reports of sound issues on Xiaomi devices across the board. That didn't make me smile much.. Anyway any advice or thoughts or anything would sure be extremely helpful and I'd forever be grateful. I hope you all have a good day and your speaker never acts stupid like mine is on my phone.
flash713 said:
-The story -
So I bought my mi mix 2 off swappa used and it was pretty much mint condition. When I received it it was on latest miui 11 global locked bootloader no root.. All worked fine for about three weeks. I ended up buying windows 10, again, which made me throw up a lil in my mouth. I did this so that I could use the mi unlock tool to unlock my bootloader. The java Linux tool no longer works to unlock if you use Linux so rn kinda forced to buy Windows. So I unlocked bootloader and then installed twrp and made a backup like I do with every phone since Android began. I then flashed HAVOC 3.1 using latest twrp recovery. I quickly realized my speaker decided to stop working in the earpiece soon after that. I ran some tests using apps and the earpiece speaker works, but NOT in a call. :crying:
-The problem I'm having in detail-
When I make a call to anyone they can hear me but I can hear NOTHING at all. Not low volume, but no sound whatsoever. If I switch to speaker phone however I can hear them and they can hear me fine. The top speaker that doesn't work during calls works when I tested it but refuses to work while on any call.
So naturally I Google searched the world for a few days hoping to find a fix. Then I thought maybe it was my recovery, maybe it was firmware I used, maybe it's a rom bug...etc...etc... I never proved it to be any of the things I thought it could be. I've installed other roms and I get the same thing with them. I've tried other firmware and same deal. I've disabled encryption, used magisk and not used magisk... Anyway, you get the picture.
Would anyone happen to know something I can do to fix this? I read some people touch up where top speaker is during a call ..That didn't work. I did 29 reboots and that did nothing. I checked the ear piece and cleaned what I could and that did nothing. I've wiped several different ways and used orange fox recovery and twrp different versions of both and that did nothing.
Please someone who's smart chime in and tell me I'm dumb and all I have to do is xyz and I can hear again from the earpiece on calls. Can it be a defective speaker? If so why does the speaker work fine on anything but NOT when making a call? Can it still be a defective speaker?
I did read TONS of reports of sound issues on Xiaomi devices across the board. That didn't make me smile much.. Anyway any advice or thoughts or anything would sure be extremely helpful and I'd forever be grateful. I hope you all have a good day and your speaker never acts stupid like mine is on my phone.
Click to expand...
Click to collapse
Try the latest version of Havoc 3.0, not 3.1. my device also has an unspeakable error on the call of messenger with most of the android 10 rom, i can hear the voice of the other side, but they can't hear me, after trying a lot of android 10 rom, i found only havoc os 3.0 is not making that error. Though it's not your fault, I think you should try it.
quan2032 said:
Try the latest version of Havoc 3.0, not 3.1. my device also has an unspeakable error on the call of messenger with most of the android 10 rom, i can hear the voice of the other side, but they can't hear me, after trying a lot of android 10 rom, i found only havoc os 3.0 is not making that error. Though it's not your fault, I think you should try it.
Click to expand...
Click to collapse
Mine is I can't hear them but they can bear me. What the hell is going on. Hahaha! If all else fails I'm going to get a new top receiver speaker put in at a shop close by. It does appear that many Xiaomi devices have had sound issues and have had speakers replaced. If you search on YouTube Xiaomi no sound on call or speaker replacement you'll see MANY videos on "how to." Quite a few videos specifically for mi mix 2. They should let us upgrade at least to the mix 2s for free.
I'll try 3.0 havoc but I've flashed around on Android 10 and 9 and problem hasn't gone away. Still zero sound on my end on calls but all speakers work doing anything else. Appreciate the recommendation. Thanks for commenting. Later today's ill flash 3.0 and see what's up. Then I may pull a few kernels from other roms and switch em out with whatever I'm on and see if I can't get something going that way.
I will also post a log of me on the phone talking and maybe someone can see something that's wrong... Hope so anyway..
flash713 said:
-The story -
So I bought my mi mix 2 off swappa used and it was pretty much mint condition. When I received it it was on latest miui 11 global locked bootloader no root.. All worked fine for about three weeks. I ended up buying windows 10, again, which made me throw up a lil in my mouth. I did this so that I could use the mi unlock tool to unlock my bootloader. The java Linux tool no longer works to unlock if you use Linux so rn kinda forced to buy Windows. So I unlocked bootloader and then installed twrp and made a backup like I do with every phone since Android began. I then flashed HAVOC 3.1 using latest twrp recovery. I quickly realized my speaker decided to stop working in the earpiece soon after that. I ran some tests using apps and the earpiece speaker works, but NOT in a call. :crying:
-The problem I'm having in detail-
When I make a call to anyone they can hear me but I can hear NOTHING at all. Not low volume, but no sound whatsoever. If I switch to speaker phone however I can hear them and they can hear me fine. The top speaker that doesn't work during calls works when I tested it but refuses to work while on any call.
So naturally I Google searched the world for a few days hoping to find a fix. Then I thought maybe it was my recovery, maybe it was firmware I used, maybe it's a rom bug...etc...etc... I never proved it to be any of the things I thought it could be. I've installed other roms and I get the same thing with them. I've tried other firmware and same deal. I've disabled encryption, used magisk and not used magisk... Anyway, you get the picture.
Would anyone happen to know something I can do to fix this? I read some people touch up where top speaker is during a call ..That didn't work. I did 29 reboots and that did nothing. I checked the ear piece and cleaned what I could and that did nothing. I've wiped several different ways and used orange fox recovery and twrp different versions of both and that did nothing.
Please someone who's smart chime in and tell me I'm dumb and all I have to do is xyz and I can hear again from the earpiece on calls. Can it be a defective speaker? If so why does the speaker work fine on anything but NOT when making a call? Can it still be a defective speaker?
I did read TONS of reports of sound issues on Xiaomi devices across the board. That didn't make me smile much.. Anyway any advice or thoughts or anything would sure be extremely helpful and I'd forever be grateful. I hope you all have a good day and your speaker never acts stupid like mine is on my phone.
Click to expand...
Click to collapse
Clearing the phone app cache data help me to overcome this but this problem in 3.1 occurs more often..
Sinchanwa said:
Clearing the phone app cache data help me to overcome this but this problem in 3.1 occurs more often..
Click to expand...
Click to collapse
Appreciate you commenting and man do I wish it was the phone app cache. I have to get a speaker replacement. Going to look into it tomorrow and get an estimates. I love my phone! Hope they don't try and tell me some insane cost for it and I sure hope that it gets fixed right. I'm going to a top rated place to get it fixed so fingers crossed. [emoji51]
Sent from my Ocean using XDA-Developers Legacy app
flash713 said:
Appreciate you commenting and man do I wish it was the phone app cache. I have to get a speaker replacement. Going to look into it tomorrow and get an estimates. I love my phone! Hope they don't try and tell me some insane cost for it and I sure hope that it gets fixed right. I'm going to a top rated place to get it fixed so fingers crossed. [emoji51]
Sent from my Ocean using XDA-Developers Legacy app
Click to expand...
Click to collapse
Hey there just want to know is your problem solved?
Sinchanwa said:
Hey there just want to know is your problem solved?
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Click to collapse
Not yet. What's up?
I flashed Bootleggers 5.0 about 12 hours ago and setup NanoDroid for the first time on this device. Super cool!!
Sent from my chiron using XDA-Developers Legacy app
flash713 said:
Not yet. What's up?
I flashed Bootleggers 5.0 about 12 hours ago and setup NanoDroid for the first time on this device. Super cool!!
Sent from my chiron using XDA-Developers Legacy app
Click to expand...
Click to collapse
Fine buddy..
So just for info i clean flashed havoc 3.1 and every thing is rocking if want to return on havoc plz clean flash it..:good::victory:
Sinchanwa said:
Fine buddy..
So just for info i clean flashed havoc 3.1 and every thing is rocking if want to return on havoc plz clean flash it..:good::victory:
Click to expand...
Click to collapse
I never thought that my sound issue was related to havoc in any way I am almost positive its a broken speaker. Looks as though that type of thing happens often on this device and other xiaomi devices. Google search receiver speaker replacement really fast and watch how many things show up about it. Its all over. I'm going to get a replacement. Using my moto g7 power rn as my main phone so I can have conversations and hear on my end. I always clean flash everything I flash. I never fail to wipe data, system, cache, delik cache on any install.
I have the same problem after installing Havoc 3.1. I tried updating the firmware...and rolling back the firmware to 9.5.16 to no avail
flash713 said:
-The story -
So I bought my mi mix 2 off swappa used and it was pretty much mint condition. When I received it it was on latest miui 11 global locked bootloader no root.. All worked fine for about three weeks. I ended up buying windows 10, again, which made me throw up a lil in my mouth. I did this so that I could use the mi unlock tool to unlock my bootloader. The java Linux tool no longer works to unlock if you use Linux so rn kinda forced to buy Windows. So I unlocked bootloader and then installed twrp and made a backup like I do with every phone since Android began. I then flashed HAVOC 3.1 using latest twrp recovery. I quickly realized my speaker decided to stop working in the earpiece soon after that. I ran some tests using apps and the earpiece speaker works, but NOT in a call. :crying:
-The problem I'm having in detail-
When I make a call to anyone they can hear me but I can hear NOTHING at all. Not low volume, but no sound whatsoever. If I switch to speaker phone however I can hear them and they can hear me fine. The top speaker that doesn't work during calls works when I tested it but refuses to work while on any call.
So naturally I Google searched the world for a few days hoping to find a fix. Then I thought maybe it was my recovery, maybe it was firmware I used, maybe it's a rom bug...etc...etc... I never proved it to be any of the things I thought it could be. I've installed other roms and I get the same thing with them. I've tried other firmware and same deal. I've disabled encryption, used magisk and not used magisk... Anyway, you get the picture.
Would anyone happen to know something I can do to fix this? I read some people touch up where top speaker is during a call ..That didn't work. I did 29 reboots and that did nothing. I checked the ear piece and cleaned what I could and that did nothing. I've wiped several different ways and used orange fox recovery and twrp different versions of both and that did nothing.
Please someone who's smart chime in and tell me I'm dumb and all I have to do is xyz and I can hear again from the earpiece on calls. Can it be a defective speaker? If so why does the speaker work fine on anything but NOT when making a call? Can it still be a defective speaker?
I did read TONS of reports of sound issues on Xiaomi devices across the board. That didn't make me smile much.. Anyway any advice or thoughts or anything would sure be extremely helpful and I'd forever be grateful. I hope you all have a good day and your speaker never acts stupid like mine is on my phone.
Click to expand...
Click to collapse
r_nally said:
I have the same problem after installing Havoc 3.1. I tried updating the firmware...and rolling back the firmware to 9.5.16 to no avail
Click to expand...
Click to collapse
This is just too strange. So maybe my issue does have something to do with installing Havoc 3.1. That was the first rom I flashed after I unlocked my bootloader and speaker worked fine on latest MIUI Global rom before... I wonder if it's possible to break a speaker due to a rom installation? I've never heard of that before. I thought surely it was just the rom and was a bug or a firmware problem. I flashed all kinda firmwares afterwards in latest twrp and also sideloaded a few to see if maybe something wasn't right with recovery and like you say it did not change anything at all. I still get zero sound on my receiver speaker while on a call.
I'm going to try a few more things and see if it does anything. If I find a fix or something that allows me to hear anything at all out of my end on receiver speaker I'll most definitely add it here in a post and to the op. Seems like there would be more people than us if it had something to do with Havoc... Idk. Appreciate your information. I hope we can get this fixed soon. I never even hardly used my phone when the speaker worked. ? I bought it used off swappa and about two weeks later unlocked and flashed Havoc and no sound during calls on my end.
Did you flash magisk also? Maybe that caused the problem...
I'm using Google phone but have also tried the stock Android phone as well as a couple of different versions of firmware. If no solution emerges I'm going to disassemble the phone and see if the earpiece has lost connection
r_nally said:
Did you flash magisk also? Maybe that caused the problem...
I'm using Google phone but have also tried the stock Android phone as well as a couple of different versions of firmware. If no solution emerges I'm going to disassemble the phone and see if the earpiece has lost connection
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Click to collapse
I used an app off Google play store to test speakers and my receiver speaker works but refuses to work during a call on my end. It did have sound come through loud and clear when I ran the tests I did when it first happened. I've flashed using magisk stable, canary, formatted data, used different firmwares, everything know to mankind and searched around and tried several things online and nothing. I've been trying to boot the Android 10 GSIs to see if that makes any difference but have had no luck using the same vendor and boot everyone used on pie GSIs so I snatched some from different roms and still no luck on GSIs that are Android 10. Lemme find link to test all i used and I'll return and post a link. Brb
Sent from my OnePlus5 using XDA Labs
You should add your findings to the havoc thread...if there are 2 people with the exact same problem maybe the developers will take notice and investigate
r_nally said:
You should add your findings to the havoc thread...if there are 2 people with the exact same problem maybe the developers will take notice and investigate
Click to expand...
Click to collapse
I doubt it and I did make a post there a while back about it. There are many others there ok that thread who reported sound issues and I wanted to confirm what for sure caused it before I put the blame all on a rom... The speakers on this device have had issues MANY times based on all the reports i read all over the internet. But if I can confirm exactly what it is I'll dang sure be very open about it online and let the world know in hopes that if it was something I did maybe someone else won't and I can somehow prevent it. But I did make a post there when it occurred. Search my username on the thread and you'll see it.
When you set a ringtone does sound come from your top speaker? On my device it does. Just curious. See if you can hear any sound selecting different ringtones. ?
Sent from my Mi MIX 2 using XDA Labs
I did find some info about pixel users who had this problem, in that case the problem was caused by file association issues with the phone app and Google play services. Some people were able to fix by removing the permissions of Google play services. I tried this approach but many of the permissions cannot be disabled
r_nally said:
I did find some info about pixel users who had this problem, in that case the problem was caused by file association issues with the phone app and Google play services. Some people were able to fix by removing the permissions of Google play services. I tried this approach but many of the permissions cannot be disabled
Click to expand...
Click to collapse
I'm going to clean flash now after I do a backup and I'll install havoc and NanoDroid which eliminates Googles hold on all our devices. Once I get all setup I'll run some tests and see if maybe this solves it.
NanoDroid: https://forum.xda-developers.com/showthread.php?t=3584928
[MODULE/SYSTEM] NanoDroid 22.5.1.20200102 (microG, pseudo-debloat, F-Droid + apps)
No difference
r_nally said:
I did find some info about pixel users who had this problem, in that case the problem was caused by file association issues with the phone app and Google play services. Some people were able to fix by removing the permissions of Google play services. I tried this approach but many of the permissions cannot be disabled
Click to expand...
Click to collapse
On my other device , Moto G7 Power see the 8th post here: https://forum.xda-developers.com/g7-power/development/rom-havoc-os-3-2-t4058987
This time I haven't had it occur on G7 Power but when I saw that guys post I had a flash back. :/
I suspect FW issue. Started not using top speaker after SW update. 10.0.6 When I receive a call and press the volume button, the 'earpiece' icon bar appear. I suspect the phone switch the sound to the 'earpiece' even if there is no earpiece. I even switched Bluetooth off, and still happens. The phone thinks there is a earpiece/headset connected even if there is none. I think Xiaomi Mi devs should post a solution or update. The issue is wide spread.
[edit 17Jul20]
OK, it happened again today. No sound from top speaker when making or receiving calls. Had to switch to speaker phone. Then I cleared the 'Contact and dialer' app cache memory. (And for good measure the other caller and dailer apps also. TOP SPEAKER CAME ALIVE AGAIN!! So I am pretty sure its a bug/memory issue.
What I did: Long press the dailer icon - tap on App info - press 'Clear data' icon and select to clear chache memory.
ToBadX2 said:
I suspect FW issue. Started not using top speaker after SW update. 10.0.6 When I receive a call and press the volume button, the 'earpiece' icon bar appear. I suspect the phone switch the sound to the 'earpiece' even if there is no earpiece. I even switched Bluetooth off, and still happens. The phone thinks there is a earpiece/headset connected even if there is none. I think Xiaomi Mi devs should post a solution or update. The issue is wide spread. - Christo
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Click to collapse
What's crazy is this happened on my device just after I wiped data, system cache and flashed HAVOC which was the first rom that I flashed when I got this device. And I flashed my firmware and it did nothing at all. I'm getting a another speaker from eBay this week. They're only like $3 US. Gonna replace it and see what happens. ?

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