so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
xlr8shun said:
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Click to expand...
Click to collapse
To be honest ive wondered that myself, but even tho i havent checked, last night when it occurredto me to try and press the speaker button to see if it will work (which it did) it did not have the mute button pressed... so because of last night, id have to go with no, it isnt pressed and the screen is black
blastedbilly said:
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
Click to expand...
Click to collapse
Did u investigate for any issues like that online?
phoenix2241987 said:
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Click to expand...
Click to collapse
Let me know if it happens again
whoamanwtf said:
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
Click to expand...
Click to collapse
No, loke i said... that feature was turned on then i turned it off having the same effect
So anyone know a fix or know if i should take it to att for a replacement ?
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Experiencing call issues too
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I've also been experiencing similar issues, 2 issues in particular
1. During a call, I suddenly can't hear the other person or they suddenly can't hear me and I have to end the call and call back
2. I attempt to place a call, it rings and then when the other party picks up I hear nothing, they hear nothing. I sometimes have to call twice or three times before there's a successful call and I hear them and them hear me.
These issues occur randomly, with and without bluetooth. I've tried factory resetting the phone but the problem has continued.
I purchased my phone from Amazon.
IT Rider said:
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Click to expand...
Click to collapse
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
brittoking said:
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
Click to expand...
Click to collapse
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
IT Rider said:
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
Click to expand...
Click to collapse
Yea I found them last night, I'd missed them somehow before. I have it enabled but haven't noticed anything as far as being more clear or a specific icon on the screen. I remember having seen another thread on this, maybe it was in the Verizon forum, that stated the UTMS was not even the right network option to enable the HD though? Does anybody know for sure?
Related
I hear these AT&T commercials talking about this feature, my verizon TP2 does not do that. The speaker phone button on the back does not do anything either. Is it a setting?
In my stock HTC TP2, in Phone settings (Windows Mobile's, not TouchFlo's), last tab (should be "Advanced"). There's an option that said "when the phone is facing down during a call, use loudspeaker". Check if your phone has this setting?
I don't get all these modifications by providers... in Hongkong phones are sold as is, even when bundled to a certain provider's plan. Many of those modifications aren't really improvements either...
My AT&T Tilt 2 stock rom does this by default!
Cool little feature!!!
not to hijack the thread or anything, but im having the same problem except with the t-mobile version. when its flipped, the mute button lights up but the speaker doesnt activate. the windows option is checked. i messed with some registry settings to enable two way recording (didnt work btw). but that cant be the problem as my brother is having the same problem with his unmodified tmo tp2. his option is checked too.
any ideas?
bump bump, anyone know whats wrong?
Do you have ANY sound? I was using Resco Audio Recorder and I couldn't use the speakerphone when it was working either.. I uninstalled it and no problems since.
i turned this off. it came on once when i was on the couch and it was loud near my ear and freaked me the f out.
I posted about this about a week ago, my solution was to get a new one.
My new one has about 75 dead pixels, so it's going back too.
I'm not satisfied with the build quality at this point...
the speaker does work... when you click the speaker button once in a call. it's just that it doesn't automatically do that when turned over in the call. only the mute button lights up green.
EDIT-
nevermind, it works now. i read this on your thread.
MCbrian said:
I'd say that unless you've been setting it down on an uneven surface -- or not actually setting down at all as the other guy suggests-- there must be something wrong with your phone.
There's no setting/configuration that would cause the inconsistent erratic behavior you describe -- going on then off, vibrating, etc -- if it's setting on a flat table-top or similar.
Click to expand...
Click to collapse
apparently i wasn't lying it evenly face down. i was trying it on the couch so that doesn't help. i layed it evenly this time and it vibrated and the speaker went on. then i did a couple of other tests at angles and sure enough you have to have it evenly face down. at one angle, i had it vibrating like a maniac because it thought it was even and then uneven.
problem solved!
You have to make sure it is even on the surface. Also doing a g-sensor calibration may help as well.
lehmaj said:
you have to make sure it is even on the surface. Also doing a g-sensor calibration may help as well.
Click to expand...
Click to collapse
cheers mate! Workd :d:d
At first I thought the rom I flashed on my GS2X was screwed so I flashed a stock rom and found the same was happening. Sometimes when a call comes in the phone does not ring and appears to be in silent mode when it is not?
Anyone know of some 'feature' that may be causing this?
jets76 said:
At first I thought the rom I flashed on my GS2X was screwed so I flashed a stock rom and found the same was happening. Sometimes when a call comes in the phone does not ring and appears to be in silent mode when it is not?
Anyone know of some 'feature' that may be causing this?
Click to expand...
Click to collapse
You could try something, and I know itl sound weird but,
Change your ringtone, I had it happen to me a few times when I tested some of the roms on here..
That usually helped for me.
Or simply to you have motion on? Lol if so turning it upside down mutes it lmfao
Go to settings>MOTION>turn over to mute xD
And if that is it, I'm not gonna pick on ye, my buddy was wining about the same thing couple months ago n it was that, he got it for a few weeks.. I had my fun..
Thanks. I use phoneweaver to automatically change ringers and volume levels based on location etc and I think the settings aren't 'sticking' properly. I have never had issues until now on this phone. I noticed when this app changes the screen brightness even though the new value is shown in settings it has not actually changed. Maybe the same thing was happening on the ringer? The last time a call came in with no ring I quickly rebooted without changes and it rang when I called the phone so who knows...
I'll test further.
Hi All,
I got the Tmobile Note 2 couple days ago and have been slowing increasing my usage. I have discovered a problem that I would need to the community to help me resolve to identify if I have a bad phone, or it maybe a more serious design flaw.
First, I have repeatedly able to pinpoint the problem: If you are using the hotspot that T-mobile provides for you, and you are tethering with your device; when someone calls you and you accept the call, the chances of the phone hanging up on its own without any human interaction increases dramatically if there are connections using the hotspot, i.e. Another device connecting/disconnecting from the hotspot, or lots of data traffic, etc...
The dropped calls looks likes the phone just hung up the line in the middle of a phone call. To me, the "dropped call" can be anywhere between 5 seconds to 5 minutes. I was able to repeat this issue at least 10 times in a row already and thus my concern. I have identified and replicated this problem at many many different location with many many different signal strengths, indoor, outdoor, in the car, on the can... etc....
If you guys can repeat this problem, let us know, because I do not realize any limitation of simultaneous of using the hotspot feature and the voice calling radio.
thanks ALL!
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
similar problem
forexmaker said:
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
Click to expand...
Click to collapse
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
forexmaker said:
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
Click to expand...
Click to collapse
I have experienced this problem with almost every network and phone.... Not necessarily the T-mobile app but tethering apps in general... Even if your device supports data and voice I have experienced this with pretty much all apps but I don't know if it's just me or what.... I don't really have a problem with it as I don't accept calls when I'm tethering anyways... Just my .02 cents
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
I experience something similar. I got tmobile note 2 on att .after like 5 min talking .my mic mutes.i can hear the other person but they dont hear me ,till i put speaker
Sent from my SGH-T889 using xda app-developers app
Well, for me its slightly different....
1. Wifi calling enabled and activated (blue icon)
2. if someone calls me 5, 10 , 15 min etc... later, the caller hears silence and the phone does not ring.
3. happens every damn time. I plan on calling tmobile about this....
4. the only time it works is if i make an outbound call, and within a couple mins someone can call me.. but if the phone sits there for more than a few min.. nobody can call me.
I was in a call when someone else called in and the phone froze up happend several times im really considering returning this phone
Sent from my SGH-T889 using Tapatalk 2
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
RockStar2005 said:
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
Click to expand...
Click to collapse
I'm with T-Mobile on US unlocked as well. But I've never noticed this issue. Nor do I hear anybody mentioned before. For every call? Or you were recording the call?
frankcck said:
I'm with T-Mobile on US unlocked as well. But I've never noticed this issue. Nor do I hear anybody mentioned before. For every call? Or you were recording the call?
Click to expand...
Click to collapse
No it doesn't happen EVERY time, but like maybe 60-70% of the time, and only really briefly right after I take the call, then it vanishes.
RockStar2005 said:
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
Click to expand...
Click to collapse
I too have an unlocked US HTC 10 and haven't heard any beep sounds, but I would suggest you to disable VoLTE setting and try to answer the call again and see.
If you don't know where it is, then go to settings>calls, then scroll to the bottom and then turn on/off Voice over LTE setting.
Charkatak said:
I too have an unlocked US HTC 10 and haven't heard any beep sounds, but I would suggest you to disable VoLTE setting and try to answer the call again and see.
If you don't know where it is, then go to settings>calls, then scroll to the bottom and then turn on/off Voice over LTE setting.
Click to expand...
Click to collapse
Ok I'll try it...................but I like VoLTE, so even if it turns out to be the cause of this issue, I'll still eventually just leave it on. lol
It appears the issue is resolved now. I turned off VoLTE for a few days and took some calls........no bleeps. But then I re-enabled it about 4 days ago, and since then the bleeps have continued to not occur (knock on wood). Perhaps it just needed to be toggled with to "set it into place"? Anyway, if it happens again I'll post here, but for now I say case closed!
Thanks again to all who contributed! Glad the issue is gone though. lol
Hi. I bought the Note 8 (Verizon) last week, and everything seemed fine, but then 2 days ago the screen simply won't turn on when I have an incoming call. The phone rings, but the screen won't come on. I have to unlock the phone, and swipe down the notification bar just to answer the call. I've googled around but can't find an answer to this issue for this particular phone. Any suggestions/ideas?
Maybe give a factory reset a go.
moralesd66 said:
Maybe give a factory reset a go.
Click to expand...
Click to collapse
I was actually forced to do a hard reset this morning. The phone would NOT come on, no matter what I tried, couldn't even go into Safe Mode. Problem still persists. I'm actually thinking of exchanging it since I'm within the 14 day period.
tdetroit said:
I was actually forced to do a hard reset this morning. The phone would NOT come on, no matter what I tried, couldn't even go into Safe Mode. Problem still persists. I'm actually thinking of exchanging it since I'm within the 14 day period.
Click to expand...
Click to collapse
Hard reset....As in power off and on right? Try booting into recovery mode and deleting cache and data.
tdetroit said:
Hi. I bought the Note 8 (Verizon) last week, and everything seemed fine, but then 2 days ago the screen simply won't turn on when I have an incoming call. The phone rings, but the screen won't come on. I have to unlock the phone, and swipe down the notification bar just to answer the call. I've googled around but can't find an answer to this issue for this particular phone. Any suggestions/ideas?
Click to expand...
Click to collapse
My TMO one did that today, heard it ringing but screen remained off.
Sent from my SM-N950U using Tapatalk
I've now performed 2 factory resets, disabled AOD (for testing) and kept it on for other tests...same outcome. The screen will not come on when I have an Incoming call.
tdetroit said:
I've now performed 2 factory resets, disabled AOD (for testing) and kept it on for other tests...same outcome. The screen will not come on when I have an Incoming call.
Click to expand...
Click to collapse
You tried removing the screen protector and case?
Sent from my SM-N950U using Tapatalk
Maybe the setting for proximity...in pocket...turn off
Limeybastard said:
You tried removing the screen protector and case?
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I've tossed the screen protector after 1 day because it kept making a clicking sound on the top corner. No case on it.
BlueFox721 said:
Maybe the setting for proximity...in pocket...turn off
Click to expand...
Click to collapse
Tried that-no change. It's hard to believe that this phone has pretty much everything going for it...except turning on the screen for an incoming call.
tdetroit said:
Tried that-no change. It's hard to believe that this phone has pretty much everything going for it...except turning on the screen for an incoming call.
Click to expand...
Click to collapse
Factory reset , if no go , replacement.
Sent from my SM-N950U using Tapatalk
3 Factory Resets later, booting into Safe Mode, not downloading ANYTHING else, same scenario. Verizon is shipping a replacement to my house, I should have it by Tuesday. The Tech at the Verizon Store actually called my phone so I could show him the lack of screen activation. He said he's never seen this before either.
FIGURED IT OUT! Settings--Display&Lights--Turn off double tap to wake-up to solve issue! ...
This was set somehow, I disabled that and now my phone properly lights up for calls and I can actually answer them.
tdetroit said:
3 Factory Resets later, booting into Safe Mode, not downloading ANYTHING else, same scenario. Verizon is shipping a replacement to my house, I should have it by Tuesday. The Tech at the Verizon Store actually called my phone so I could show him the lack of screen activation. He said he's never seen this before either.
Click to expand...
Click to collapse
they know absolutely **** about anything
I never use retail store
Another way to fix this is to call yourself on another phone while your Note 8 screen is on. When the call comes in, don't answer but slide down the notification bar and you will see your call. Adjust notifications to not block/be silent.
tdetroit said:
FIGURED IT OUT! Settings--Display&Lights--Turn off double tap to wake-up to solve issue! ...
This was set somehow, I disabled that and now my phone properly lights up for calls and I can actually answer them.
Click to expand...
Click to collapse
I went into Settings, Display, but nothing about double tap to wake-up. Samsung runs on AMOLED and that function is on other screens like Sony Xperias.
I do notice another thing going into Notifications settings and I see that the Phone app is Muted. I don't know how to get out of it.
The solution is the person who posted above. You call yourself, and swipe to unblock Silence notifications for your phone app. It's weird how it was set that way, but that's the best solution!
How do I unmute phone call notifications?
Thanks! My incomimg calls now appear on my screen!
I tired the unblock silence notifications and that still has not fixed it as well as a hard reset. Anyone else got any suggestions?
Thanks
Ian
Fix to dark screen on incoming call
Step 1: call youself
Step 2: swipe down on notification bar to view the call(usually how you would answer while dealing with this issue)
Step 3: swipe the call to the right and click the setting wheel.
Step 4: select "do not hide notifications"
Step 5: test call after doing this with the screen off, its should work.
BlueFox721 said:
Maybe the setting for proximity...in pocket...turn off
Click to expand...
Click to collapse
I turned "block accidental touches" off.
That worked for me!
THANKS