Unlocked HTC 10 on T-Mobile - Weird "Bleep" Sound When Taking Calls - HTC 10 Questions & Answers

I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!

RockStar2005 said:
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
Click to expand...
Click to collapse
I'm with T-Mobile on US unlocked as well. But I've never noticed this issue. Nor do I hear anybody mentioned before. For every call? Or you were recording the call?

frankcck said:
I'm with T-Mobile on US unlocked as well. But I've never noticed this issue. Nor do I hear anybody mentioned before. For every call? Or you were recording the call?
Click to expand...
Click to collapse
No it doesn't happen EVERY time, but like maybe 60-70% of the time, and only really briefly right after I take the call, then it vanishes.

RockStar2005 said:
I just got my unlocked HTC 10 a couple weeks ago and it works great! I use it on the T-Mobile network. I notice that during like 60-70% of my received calls, when I first take the call, I hear a weird robotic-like "BLEEP" sound right at the beginning which lasts about a second or so then vanishes.
ANY idea what this is? It's not a big deal really, but if there's a way to resolve it, I'd like to know how.
Thanks!!
Click to expand...
Click to collapse
I too have an unlocked US HTC 10 and haven't heard any beep sounds, but I would suggest you to disable VoLTE setting and try to answer the call again and see.
If you don't know where it is, then go to settings>calls, then scroll to the bottom and then turn on/off Voice over LTE setting.

Charkatak said:
I too have an unlocked US HTC 10 and haven't heard any beep sounds, but I would suggest you to disable VoLTE setting and try to answer the call again and see.
If you don't know where it is, then go to settings>calls, then scroll to the bottom and then turn on/off Voice over LTE setting.
Click to expand...
Click to collapse
Ok I'll try it...................but I like VoLTE, so even if it turns out to be the cause of this issue, I'll still eventually just leave it on. lol

It appears the issue is resolved now. I turned off VoLTE for a few days and took some calls........no bleeps. But then I re-enabled it about 4 days ago, and since then the bleeps have continued to not occur (knock on wood). Perhaps it just needed to be toggled with to "set it into place"? Anyway, if it happens again I'll post here, but for now I say case closed!
Thanks again to all who contributed! Glad the issue is gone though. lol

Related

[Q] Call muted when there's another incoming call

After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
jerrytea said:
After 30 minutes of going through posts in this forum trying to look for a solution, and apparently I couldn't find what I was looking for, I've decided to create this post.
Something really weird started happening to my arc recently. Whenever there's an incoming call (call waiting) while I'm talking on the phone, everything gets muted immediately. I cannot hear the other party, and vice versa. Even though I answer the call waiting call, we couldn't hear each other at all. I had to reject the call waiting call in order to be "connected" with the current call again. At first I thought it was some carrier, reception issues, but it's not. The bars were full and I've tried restarting the phone, but it didn't help. I was wondering if anyone has the same issue after upgrading to 2.3.3 and how did you fix this? I didn't notice anything like this before I upgraded. Any help is appreciated!
Click to expand...
Click to collapse
I have the same problem. really annoying!
AmitPeri said:
I have the same problem. really annoying!
Click to expand...
Click to collapse
are we the only 2 that has this problem?!
Don't know if it helps but I just wanted to let you guys know I don't have the problem
( open bootloader, flashed prerooted global generic )
jerrytea said:
are we the only 2 that has this problem?!
Click to expand...
Click to collapse
Do you have the Viber app installed? I saw somewhere that some phones react like this because of Viber.
Sorry I don't seem to have noticed that either and I recieved a call waiting bleep while I was on a call just yesterday
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
AmitPeri said:
I can confirm its the Viber app, I just uninstalled it and the problem is gone!
Click to expand...
Click to collapse
Yes, I can confirm this as well, but the problem is fixed on the latest version of Viber. Happy with regular call and Viber now. Thanks to everyone who tried to help

[Q] Potential Design Flaw / Dropped call or hang up

Hi All,
I got the Tmobile Note 2 couple days ago and have been slowing increasing my usage. I have discovered a problem that I would need to the community to help me resolve to identify if I have a bad phone, or it maybe a more serious design flaw.
First, I have repeatedly able to pinpoint the problem: If you are using the hotspot that T-mobile provides for you, and you are tethering with your device; when someone calls you and you accept the call, the chances of the phone hanging up on its own without any human interaction increases dramatically if there are connections using the hotspot, i.e. Another device connecting/disconnecting from the hotspot, or lots of data traffic, etc...
The dropped calls looks likes the phone just hung up the line in the middle of a phone call. To me, the "dropped call" can be anywhere between 5 seconds to 5 minutes. I was able to repeat this issue at least 10 times in a row already and thus my concern. I have identified and replicated this problem at many many different location with many many different signal strengths, indoor, outdoor, in the car, on the can... etc....
If you guys can repeat this problem, let us know, because I do not realize any limitation of simultaneous of using the hotspot feature and the voice calling radio.
thanks ALL!
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
similar problem
forexmaker said:
Just wanted to report back:
I just got back from the tmobile store with a brand new Note 2, and when I tested in store, guess what?
It happened the same way on the new device!!!
I'm pretty sure that it is either the design flaw of the Note 2, or there is something wrong with the build of Tmobile or JB.
Nevertheless, I hope some experts can point out what can be done to resolve this, and maybe people who have flashed to the custom roms can see if they can replicate the problem.
Basically, turn on Hotspot, connect a tethering device to the hotspot, call the phone on another line, answer the call, then disconnect a device from the hotspot.
Chances are the phone will automatically hang up the call after the first couple of tries of connecting and disconnecting the tether devices.
Thank you!
Click to expand...
Click to collapse
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
forexmaker said:
There are some serious flaw in the software/hardware in this phone. I have been able to replicate this problem with 100% success. Just go and turn hotspot on, and tell someone to call you, soon enough the phone will hang up the call.
I'm thinking hard of just not needing such a big screen and go for a nexus 4 instead.
Click to expand...
Click to collapse
I have experienced this problem with almost every network and phone.... Not necessarily the T-mobile app but tethering apps in general... Even if your device supports data and voice I have experienced this with pretty much all apps but I don't know if it's just me or what.... I don't really have a problem with it as I don't accept calls when I'm tethering anyways... Just my .02 cents
josuetrujo said:
Hey, I bought my note 2 last Wednesday and since day one its been dropping calls, well kind off. when i answer a call few seconds or minutes the phone mutes, the call doesnt really drop but the sound on both sides of the line mutes. untill i hang up and call again. i can hace full bars and still happens... i believe its a software glitch or something. hopefully samsung fix this before i return this phone next week.
Click to expand...
Click to collapse
I experience something similar. I got tmobile note 2 on att .after like 5 min talking .my mic mutes.i can hear the other person but they dont hear me ,till i put speaker
Sent from my SGH-T889 using xda app-developers app
Well, for me its slightly different....
1. Wifi calling enabled and activated (blue icon)
2. if someone calls me 5, 10 , 15 min etc... later, the caller hears silence and the phone does not ring.
3. happens every damn time. I plan on calling tmobile about this....
4. the only time it works is if i make an outbound call, and within a couple mins someone can call me.. but if the phone sits there for more than a few min.. nobody can call me.
I was in a call when someone else called in and the phone froze up happend several times im really considering returning this phone
Sent from my SGH-T889 using Tapatalk 2

[Q] anyone having problems during calls like i am?

so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
xlr8shun said:
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Click to expand...
Click to collapse
To be honest ive wondered that myself, but even tho i havent checked, last night when it occurredto me to try and press the speaker button to see if it will work (which it did) it did not have the mute button pressed... so because of last night, id have to go with no, it isnt pressed and the screen is black
blastedbilly said:
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
Click to expand...
Click to collapse
Did u investigate for any issues like that online?
phoenix2241987 said:
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Click to expand...
Click to collapse
Let me know if it happens again
whoamanwtf said:
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
Click to expand...
Click to collapse
No, loke i said... that feature was turned on then i turned it off having the same effect
So anyone know a fix or know if i should take it to att for a replacement ?
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Experiencing call issues too
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I've also been experiencing similar issues, 2 issues in particular
1. During a call, I suddenly can't hear the other person or they suddenly can't hear me and I have to end the call and call back
2. I attempt to place a call, it rings and then when the other party picks up I hear nothing, they hear nothing. I sometimes have to call twice or three times before there's a successful call and I hear them and them hear me.
These issues occur randomly, with and without bluetooth. I've tried factory resetting the phone but the problem has continued.
I purchased my phone from Amazon.
IT Rider said:
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Click to expand...
Click to collapse
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
brittoking said:
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
Click to expand...
Click to collapse
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
IT Rider said:
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
Click to expand...
Click to collapse
Yea I found them last night, I'd missed them somehow before. I have it enabled but haven't noticed anything as far as being more clear or a specific icon on the screen. I remember having seen another thread on this, maybe it was in the Verizon forum, that stated the UTMS was not even the right network option to enable the HD though? Does anybody know for sure?

[Q] Call quality - other person cannot hear me

My T-mobile LG G3 has been working like a champ for many months. Now, call quality for person to whom I am speaking is very poor. It sounds like there is very faint speaking that drops in and out. This happens both on bluetooth and off, but is worse on bluetooth. There is no physical block to built-in or headset microphone. I know this because can record voice memo and do 'OK Google' dictation with ease. VOIP calls (Google hangout) are ok given my WiFi bandwidth.
T-mobile tier2 support tried to sell me on notion that lollipop might fix me (based on www_androidauthority_dot_com/lg-g3-problems-517832 ) but I'm skeptical and jumped at the offer of a handset replacement. Any other ideas out there?
steve.whisenhant said:
My T-mobile LG G3 has been working like a champ for many months. Now, call quality for person to whom I am speaking is very poor. It sounds like there is very faint speaking that drops in and out. This happens both on bluetooth and off, but is worse on bluetooth. There is no physical block to built-in or headset microphone. I know this because can record voice memo and do 'OK Google' dictation with ease. VOIP calls (Google hangout) are ok given my WiFi bandwidth.
T-mobile tier2 support tried to sell me on notion that lollipop might fix me (based on www_androidauthority_dot_com/lg-g3-problems-517832 ) but I'm skeptical and jumped at the offer of a handset replacement. Any other ideas out there?
Click to expand...
Click to collapse
try the replacement handset. I've had my G3 since it came out with no problems whatsoever.
steve.whisenhant said:
My T-mobile LG G3 has been working like a champ for many months. Now, call quality for person to whom I am speaking is very poor. It sounds like there is very faint speaking that drops in and out. This happens both on bluetooth and off, but is worse on bluetooth. There is no physical block to built-in or headset microphone. I know this because can record voice memo and do 'OK Google' dictation with ease. VOIP calls (Google hangout) are ok given my WiFi bandwidth.
T-mobile tier2 support tried to sell me on notion that lollipop might fix me (based on www_androidauthority_dot_com/lg-g3-problems-517832 ) but I'm skeptical and jumped at the offer of a handset replacement. Any other ideas out there?
Click to expand...
Click to collapse
Wow, my G3 just started doing this too. I've had it for 6 months and it's just been the past week that I've been having issues. It's hit or miss, but about 90% of the time I get complaints that the other person can't hear me or that I sound very faint. It's been driving me crazy. I've figured out that I can toggle speaker mode and it fixes it. Can you try that out see if it's the same for you?
I noticed this about a week ago, interesting. Wonder if it's something on tmobile's network.
This just happened to me as well on Tuesday, March 10th. I live in Los Angeles. A reboot seems to fix it for one call. This is kind of a big problem.
---------- Post added at 09:48 AM ---------- Previous post was at 09:04 AM ----------
madmanjsm said:
This just happened to me as well on Tuesday, March 10th. I live in Los Angeles. A reboot seems to fix it for one call. This is kind of a big problem.
Click to expand...
Click to collapse
I'm now running in safe mode and a couple test calls to my Google Hangout sound fine. Don't think it's a hardware issue.
I've started to experience this too. It's really annoying. I hope it gets fixed soon. Though, I am glad to know it's not just me. I really didn't want to dig around in my apps to find the offender.
Question: Do any of you guys have the Nova Launcher Beta running? I think I started having issues around then.
Sent from my LG-D851 using Tapatalk
I'm on Verizon with a G3, but try reading my post @ http://forum.xda-developers.com/showpost.php?p=59423187&postcount=25 and maybe it'll help some of you
bryanwny said:
I'm on Verizon with a G3, but try reading my post @ http://forum.xda-developers.com/showpost.php?p=59423187&postcount=25 and maybe it'll help some of you
Click to expand...
Click to collapse
Thanks! I downgraded and installed Google App 4.1.29 here http://www.apkmirror.com/apk/google-inc/google-search/google-app-4-1-29-1706998-arm-android-apk-download/. Also disabled auto-update for Google Apps so it doesn't update to 4.2.16.87075793. I'll test it out and see what happens.
I also have had the same problem lately, just twice. A reboot fixed it
This is affecting me as well. I'm also in Los Angeles and the phone was fine until some time last week. I'm trying to the google apps downgrade now...
I also am having the same issue in my D851. My phone worked fine for 2 weeks and now 75% of the time the caller on the other end says they cant hear me and I sound like I am a mile away. This does not happen when I used VOIP such as hangouts. I am thinking about flashing a AOSP ROM until the t-mobile 5.0 build comes out.
Lookatthemonkeys said:
I also am having the same issue in my D851. My phone worked fine for 2 weeks and now 75% of the time the caller on the other end says they cant hear me and I sound like I am a mile away. This does not happen when I used VOIP such as hangouts. I am thinking about flashing a AOSP ROM until the t-mobile 5.0 build comes out.
Click to expand...
Click to collapse
Try downgrading the Google app. Worked fine for me.
Downgraded, seems better. Are people also recommending not to use voice activated Google now?
How do I downgrade the google app? I tried turning off the "OK Google" way, but still have the same problem.
tippingvan said:
How do I downgrade the google app? I tried turning off the "OK Google" way, but still have the same problem.
Click to expand...
Click to collapse
In the play store for the Google search app click the uninstall button. That will return the app to it's factory version. Then just install the version that's linked earlier in this thread. Make sure you have automatic updates turned off for the app or it will keep updating.
Sent from my LG-D851 using Tapatalk
Same thing happens to me. I had my phone for about 2 months now and sometimes people cant hear me or i sound like a transformer. i restart my phone and it fixes the problem but still does it after a couple days. I'm not rooted or anything like that. I also have a problem when I'm on a call. my volume bare goes up and down if i wanna lower and or raise it and the volume sounds the same even on speaker phone it does it too..
I had the problem turn off ok google from any screen and reboot and problem with voice calls fixed
I had this same problem. Maybe I should have came here first. I got a replacement in the mail a couple of days ago. New one seems to be working fine. Hopefully the problem doesnt start happening again.
JohnnyDanger said:
I had this same problem. Maybe I should have came here first. I got a replacement in the mail a couple of days ago. New one seems to be working fine. Hopefully the problem doesnt start happening again.
Click to expand...
Click to collapse
I was gonna do a factory reset and if that didn't work i was gonna get a replacement . Hopefully this fixed the problem. The only issue I seem to be having is. when I'm on speaker phone or have it to my ear. and when i go to adjust the volume it doesn't change it. like i see the meter go up and down but the volume stays the same. its weird
I can confirm that after enabling voice activation for google now from any screen was the culprit of Mt audio issues. I was told I sounded far away or like a robot far away. Reset my device numerous times and reinstalled all apps and made calls. Once I enabled OK google from google now the issue came back. Disabled it and BOOM it worked fine. Haven't had an issue since.

Ring volume

Hi just wondering if anyone can help. I've noticed I keep missing calls and yesterday when receiving a call I noticed that it rang loud once then lowered, I've since tested it, and every other ring lowers to a barely audible level. I've not got silent on pickup on but do have pocket mode on. I can't understand why.
Cheers for any help
Sent from my HTC 10 using XDA-Developers mobile app
Rotten Ross said:
Hi just wondering if anyone can help. I've noticed I keep missing calls and yesterday when receiving a call I noticed that it rang loud once then lowered, I've since tested it, and every other ring lowers to a barely audible level. I've not got silent on pickup on but do have pocket mode on. I can't understand why.
Cheers for any help
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I have a similar issue, I've noticed that, it sounds fine when I preview notifications and ringtones, but when the phone actually rings it is a lot more quiet and muted. It does appear that the top speaker is not being used for ringtones.
Called HTC, spoke with a girl who sounded like she was following some sort of flowchart. Needless to say she couldn't help and concluded that it was a defective hardware. I tried to explain that others are having the same issue and it appears to be a bug, but I don't think she understood. Maybe if more people call HTC with this issue, they will figure it out.
Mine seems to play through both at first then switches to just the bottom and gets lower. Any way to stop this?
Sent from my HTC 10 using XDA-Developers mobile app
Rotten Ross said:
Mine seems to play through both at first then switches to just the bottom and gets lower. Any way to stop this?
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I'm guessing it's a bug as I've seen others complain about this issue on other forums. I hope they will fix it in the next update. Try calling HTC, the more people complain about it, the quicker they will fix it. When I called, they said that someone will get back to me to schedule an exchange, but instead, about a week later they sent me an RMA for a return. I don't really want to return the phone, I was going to test the replacement and if that one worked fine I would return mine, if not, I was going to return the replacement.

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