So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Looks like a problem on your PC... (I mena for the Customruu crashing)
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Had this happen to me. I downloaded .net framework 3.0 from the M$ site and then it worked fine.
Maybe that will help you.
Jim
Need more info?
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Ok, first off, this is not a flame. It's an education, ok?
When posting a problem, it's best practice to let us know your:
Model of phone
Radio version
Boot Loader version
OS on your PC
ActiveSync version (s/b 4.5 by now)
Then, and only then, will you be able to get some intelligent answers. You also need to follow the link in my signature and there you will find answers.
If you're still stuck, usually re-downloading the RUU will result in a working ROM patch, unless you have other PC issues. You really need to fix that first, and the guides posted here are FULL of the diagnostic and troubleshooting steps that will propel you to a successful resolution.
Please read those posts, add your info, and you may be extremely pleased with the results.
Good reading!
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
First off; relax. At least the problem isn't with your phone. It's a heck of a lot easier to fix a PC.
I assume you've already tried to re-download the file?
Did you completely reboot your PC? Shut it down to power down, then restart. Make sure you don't have any extra USB stuff plugged in (like cameras, etc). If you have a PS/2 mouse and KB, use those, and not USB versions. One trick is to have the USB bus on your computer completely empty except for your phone.
Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). Reboot after installing it -- even though it doesn't tell you to.
Run Windows Update. Make sure you're OK on those.
If that doesn't work, try downloading another ROM (OS only) -- like the Cingular Black 2.02 or the LVSM ROM, and see if that works.
You can also strip it apart -- use WinRAR to open the EXE file that you've been executing and extract the .nbh file from the EXE. Then go and download this guy: http://wiki.xda-developers.com/index.php?pagename=Hermes_CustomRUU and extract it into its own folder. Copy that .nbh file into that directory, and execute the executable -- it will flash your phone with a known good flasher.
But.... stepping all of the way back ... if the ROM doesn't work on your phone, it's very likely reflashing it won't help a single bit. Those ROM's are checksummed when they go on the phone -- if they're corrupted, they won't load right in the first place (and you'd end up with a boot-loader only phone). Soo... uh.. first, reboot/clean USB, then try a different ROM.
Last resort will be completely reinstalling Windows XP. I've had to do this several times because Windows will get in some weird state and it refuses to flash my phone. I finally gave up and started flashing on my Mac using a Windows virtual machine -- it's a lot easier to restore my Windows system to a working point when I do that.
Thanks to everyone who gave a response!
Here's all the information i was asked to post ( i will remember this for next time)
Cingular 8525 HERM100
Radio version: 1.40.30.00
Boot Loader version: (Not quite sure what this is?)
OS on your PC: Pro Black 2.0
ActiveSync version 4.5
I have redownloaded the ruu about 3 times and it has failed everytime.
Restarted the PC, disconnected everything from my laptop, realized that i havent installed Framework .NET 3.0, ( although i have it on my phone as i needed it to run hitchhiker)
So i'm going to download framework .NEt 3.0 and run it.
As for my phone, i uninstalled all the apps, hard resetted and everything is working fine right now, hasn't froze at all since yesteray, so im going to wait it out and see if something happens again.
Thanks again to everyone!! This forum is really really helpful.
-Matthew
How to determine the bootloader version
newnoise1024 said:
Boot Loader version: (Not quite sure what this is?)
-Matthew
Click to expand...
Click to collapse
You need to have a look at your user guide, as it states how to enter bootloader and check the version. Otherwise press and hold the left OK button and the power button at the same time, then hit the reset button with your stylus. You will enter a tri-color screen. This is bootloader mode. Jot down the numbers and compare against the below link.
Exiting is simple, press the reset button with your stylus.
Here's a valuable link for updating your bootloader.
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
.Net Framework co-existence
newnoise1024 said:
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
Click to expand...
Click to collapse
You're probably missing version 2.0 of the .NET framework. .NET Framework is to be left in place once installed. You should have left V 2.0 installed and added .NET 3.0. Go to www.microsoft.com/net and get version 2.0 redistributable re-installed on your machine. (If you can). If you cannot, search the KB and you may get by without rebuilding your OS.
"Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). To be extra safe, go into Add/Remove Programs and uninstall any existing versions -- reboot -- then install the new CF Framework. Reboot after installing it -- even though it doesn't tell you to."
this is the advice i was given in this thread, so i uninstalled version 2.0 before installing version 3.0.
So am i screwed now? lol
Well, version 3.0 just installed successfully... does that mean i still need to install 2.0? or am i fine just running 3.0?
Sorry for all the questions, i just want this fixed :/
You should be good. Give it a go.
If not, just dl .Net CF2 and install that. I think you are fine now though.
Edit: never mind
version 2.0 installed fine
Thanks everyone
Hello,
I have the HP iPAQ 214 device and i'm facing a problem: it is not booting and giving the error: "A problem occured with welcome.exe".
In fact i installed a new calendar application without doing a soft reset after. When i tried to synchronize with my PC, i couldn't do it correctly so i did a soft reset and since the device won't boot. I did already several hard resets and i'm having the same error everytime.
So could you please help me, i've only had the device for 1 week now.
Thanks for anyone trying to help.
1: It MIGHT help if you told us WHAT app in question you installed;
2: As you might also have noticed, or you were just merry-posting, this is the DIAMOND dev corner.
3: The sensible thing to do here, would be maybe to contact the application support (if it's a commercial app); freeware anyways most of the time have community-driven forums too.
Hi all,
I'm new to this forum and Windows Mobile phones. I don't know if this question has been posted before, but I couldn't find it. When I install some programs, and try to run them, the following message appears, and suspends:
"An unexpected error has occurred. Select Quit and then restart this program, or select Detail for more information.
This application requires a newer version of the Microsoft .NET Compact Framework than the version installed on this device."
Any solution to this?
TIA.
You can probably guess the solution from the error message itself. You need a newer version of .NET Compact Framework.
A quick search for "Microsoft .NET Compact Framework" will get you here.
yea i got it installed...thank you....actually i had come across that site before, but for some reason it wasnt installing on my device. anyway, after a soft restart of my phone as well as my computer, when i tried it again, it worked.
thanks.
Help!
I was messing around with the Ubuntu on Rhodium stuff that's posted in the Android sub-forum and I think something got corrupted/overwritten on my phone...
I extracted all the files on to a freshly formatted card and ran haret and everything worked file and I eventually got to the Ubuntu desktop. Then I did a soft reset to get back to WM and then the problems started.
I cannot run any unsigned apps whether they are installed on the storage card or internal memory. Whenever I try and run an app I get an error saying "The file blah cannot be opened either it is not signed with a trusted certificate...".
I cannot get back into Android or Ubuntu coz haret is unsigned too.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting my phone back to how it was.
R.
Tried installing this?
As I said in my original post, I cannot install any CABs that come from "Unknown Publishers" too and it seems that TP2-AppUnlock is one of those.
Thanks for trying,
R.
there is a setting somewhere for this. i saw it the other day while setting up a new rom.pretty sure
same problem
I have encountered the exact same issue...except that for me it occurred after booting back into WM after trying out the latest android build. Anyone have a solution?
dicko99 said:
Help!
I was messing around with the Ubuntu on Rhodium stuff that's posted in the Android sub-forum and I think something got corrupted/overwritten on my phone...
I extracted all the files on to a freshly formatted card and ran haret and everything worked file and I eventually got to the Ubuntu desktop. Then I did a soft reset to get back to WM and then the problems started.
I cannot run any unsigned apps whether they are installed on the storage card or internal memory. Whenever I try and run an app I get an error saying "The file blah cannot be opened either it is not signed with a trusted certificate...".
I cannot get back into Android or Ubuntu coz haret is unsigned too.
I cannot even install new apps! When I run the cab file, I get the usual "This program is from an unknown publisher..." and when I select yes for continue it immediately comes up with "Installation of blah was unsuccessful."
Time for a hard reset? I'd really prefer not to if anyone can suggest a better way of getting my phone back to how it was.
R.
Click to expand...
Click to collapse
Just found this thread that is supposed to fix the problem: http://forum.xda-developers.com/showthread.php?t=404170
I've already hard-reset my phone so I can't test it...
I too had the same problem but with the HTC hd2. I was trying out a 2.2 rom n the camera wasn't working so I turned off the phone, when I tried going to back android haret wouldn't run .if anybody has a fix to this please let me know.
Hi there,
Have you tried the "Security configuration Manager" mentioned in the thread linked to above?
I can't test it coz I haven't broken my phone again since the initial issue but for future reference I'd like to know if it cures the problem.
Hope this helps,
Richard
Yes i've tried security configuration manager but it still wouldn't work. Does doing the hard rest work? Thanks for the help
Yes, hard reset works.
I've used it on two occasions to fix this problem.
Regards,
Richard
after using config manager i cannot sync with outlook
i am still having the issue with certificates after runnig android and rebooting HD2
any help?
i am in mexico HTC HD2 unlocked if i make a hard reset i am going to loose unlocked feature right?
I've looked around but no one seems to ever give an answer.
I have an HTC Touch Pro 2 (SPRINT). Every, and I mean every, (even RegEdit cabs) fail to install. I get "Installation of ________ was unsuccessful."
I do NOT get the choice to install onto device--as soon as I select, it fails.
I soft-reset. Nothing.
I hard-reset. Nothing.
I installed form both SD and phone directories. Nothing.
I downloaded the cab again. Nothing.
I am in serious need of help. What's the use of having this phone if I can't do a blasted thing to tweak or personalize it?
Any help welcome. Again, I have listed my problem and what I've done to try and resolve it. I cannot access registry from the phone, and I've tried through activesync but I don't have permission to change the phone's registry.
So this is odd if it happens even after a hard reset. Are there any Exchange security policies being pushed to your phone that may prevent the adding of programs? Have you tried installing anything from the Marketplace? Are you sure that the cab file you are trying to install is for Windows Mobile and is compatiable with 6.5? Can you install a .exe program when connected to a PC?