If you want to take advantage of the improved reception service. Download the app Your Orange from the market "if your on Orange of course". Then there should be a link on there to sign up to use the both network carriers which is coming online in October.
Thought I'd let orange users know if they didn't. I'm not sure about the T-Mobile users though.
The link on Your Orange is called "Text and call in more places"
Sent from my HTC Desire using XDA App
No need to download an app for T-Mobile - fill in your detail on this page :-
www.t-mobile.co.uk/shop/coming-soon/share/
No need to download the app on orange. Fill in the details on this page. Its where the app sends you.
https://tellus.orange.co.uk/coverage/mobile
How dare you make malicious claims that orange bloatware is usefull. I nearly believed you.
Thanks for the hint I didn't realise you had to do something to take advantage of this.
Brilliant...I've filled my details in cos i get naff all signal in my house!! lol
T-Mo and Orange are really looking for early adopters, at some point in time (next year I think) the ability will be rolled out to all their respective customers.
Just got a call from Orange regarding this because I sent them an email. And they said that T-Mobile users will also take advantage of the Orange network as well so its not just for Orange.
Happy Days
Sent from my HTC Desire using XDA App
Fairly sure that initially this is voice and text only so if roaming, there will not be any data (push email etc)
AjUK said:
Fairly sure that initially this is voice and text only so if roaming, there will not be any data (push email etc)
Click to expand...
Click to collapse
Orange told me that if the phone picks up a stronger signal with T-Mobile than orange in a specific area. It will connect with T-Mobile instead of orange. So I think it will use data
Sent from my HTC Desire using XDA App
According to the various news stories a couple of weeks ago, it will be 2G initially and 3G will be coming later. Going live 5th October, apparently!
So does this affect Virgin users since Virgin are piggy-backed on the T-mobile network?
If it is 2G only then booo. I don't have a problem getting a signal ANYWHERE however i do not get 3G in my home or within half a mile of it. Orange has 3G in my area so was hoping for that lol.
EDIT:
No data til next year possibly.
site said:
The shared network at the moment only supports voice calls and text messaging. Everything Everywhere said next year the offer will be extended to mobile data, and will also provide seamless mid-call hand-off between Orange's and T-Mobile's networks.
Click to expand...
Click to collapse
Related
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
ninjakettle said:
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
Click to expand...
Click to collapse
It is the Network.
Hero / G2 owners have had lot's of issues and last week I was in Europe with my Desire and I had 100% perfect connection 99% on H Speed (even on the underground!)
Came back here and 3G simply does not work anywhere near as good or actually at all!
H or G2 only it seems.
T-Mobile Customer Service feel that not having 3G is fine and acceptable as you are not paying for 3G and they are meeting their requirements of providing the ability to make calls, send text's and have net acces via 2G.
- cheers for that info. I've actually seen the issues with the G2 (hero) you mention on the Tmob forums. Can't believe so many users are being ignored.
Just disgraceful. I wish i knew this before signing up with them. I can't get H in my office, only 3G and it's useless
Is this network issue location specific, or does it affect of the UK? Presumably London or another major city shouldn't have this issue.
I live and work in central london.
Calll TM up I had a new QOS policy applied to my account and also I was told the MMS settings were affecting my speed.. I used speedtest.net app to see what speed I had no more than 300k on both 3G and HSPDA.. It is now fluctuating between 1500k and 2300k
They are still looking in to my issue thats why it keeps fluctuating..
Defo worth giving them a call
any updates ninjak?
i was VERY tempted to get T-mobile deal on this but now im not so certain...
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
zMastaa said:
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
Click to expand...
Click to collapse
Where abouts in Manchester are you based? The coverage in my neck of the woods is shady to say the least.
Central......Ardwick (Apollo Theatre)
Having the same issues on T-Mobile Netherlands lately. It already started with my G2. But with the Desire I constantly need to retry... Let's hope we don't have faulty handsets...
I don't seem to have any problems downloading when I have the 3g or H symbol, but occasionally those symbols disappear altogether suggesting the mobile network option is turned off, but its not and it still shows 3/4 bars suggesting it has a signal. I had to reset my phone this afternoon so I could actually use data, bit annoying really.
^ sorry double post..
anyone in milton keynes? with first hand experience?
Can anyone confirm what actually happens when you lose connection to the net via 3G?
My browser has "hung" a few times - page will stop loading, and neither a refresh choosing a link from bookmarks will work. In fact this stops my browsing completely - even using Advance Task Killer to kill the browser doesn't solve the problem, and I have to reboot the phone.
Are these the symptoms people are seeing here, or something else? I didnt notice at the time whether I had the 3G symbok, or the H.
T-Mobile is really bad network i was stuck with them for 18 months on my G1 poor mobile internet and phone signal, once i download some app for it, which tells you with a noise when you loose your signal. omg had to uninstall the app becasue it went off so many times. Now on vodafone with my HTC Desire much better in the warrington (in middle of manchester and liverpool) area. A while back my dad said T-Mobile used to be that bad he had to go into the garden to make a call..
There seems to be something wrong with the settings IMO.
HSDPA is nowhere near as fast as it should be I don't think. There was a topic saying if you change the APN you get faster internet but I didn't try it.
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
setspeed said:
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
Click to expand...
Click to collapse
snap this Question needs an answer please
Anyone else looking forward to the T-Mobile Orange merger? Hopefully I'll end up with Orange's coverage on their street checker, haha.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Hoping you could help me.
I switched from o2 to orange and got a desire in april. one of the first things I did was debrand it, now I'm running defrost. The problem is, it's never worked properly and I'm getting sick of it, so it's going back to orange. My problem is that I can get internet fine on GPRS and HSDPA, I've never seen the EDGE symbol and if I'm only on 3G (not HSDPA) I cannot get any data at all (ever).
I've tried every radio in existence, does anyone else have this problem?
Anyway, I called tech support earlier and they asked do I have 3G symbol in upper or lower case. I can't remember how it looks on the stock orange rom, I know hsdpa is 3G+ but besides that I can't remember whether it's upper or lower case. Could someone please let me know.
Also, anyone got a link for the stock orange rom?
Pretty sure it is all uppercase.
+1 to uppercase. Lots of people have the same problem. I have in some situations been able to use UMTS 3G but 90% of the time it just stalls for ten seconds and then reverts to GPRS o HSDPA. Since I've been away from the city, I've started getting EDGE connections quite frequently.
Orange data seems extremely unstable for me. Especially annoying when im with someone and i tell them "oh let me just check google maps" and then nothing happens even though i've got full signal and H/3G.
Same here in Glasgow.
Debranded Orange with stock ROM and I can often have full 3G+/H coverage but no data throughput
This is an inherant problem though, even though you may have four bars of signal from the local cell, there's no guarantee of any data bandwidth on that cell.
Think of it like my home network:
I have an Apple Airport Wi-Fi base station providing my wireless network.
I then connect it this into my DSL router via an ethernet cable.
Now, even if my DSL connection is down, the router is fully utilised, down, or the ethernet cable to the Airport is down - my Desire, iPod Touch, Laptop etc will all display full wireless connectivity, but I can't do any browsing on them
Thanks guys, I knew there were widespread problems but didn't know whether or not everyone had the same symptoms. Pretty irritating, I'm getting pretty sick of not being able to rely on my phone! I had an unlocked g1 on o2 previously and in comparison it was awesome. I'm definitely going to tell Orange this isn't good enough.
Sadly, I don't think getting a replacement is going to help. Completely spoils an otherwise amazing phone.
I'll never recommend thus to anyone!
Phone> "*#*#4636#*#* >phone information > preferred network type > GSM Auto (PRL)
That did it for me
Sent from my HTC Desire using XDA App
I had the same problem. My advise to you all is do what I did, call Orange executive office, tell them the problem and that you'd like to cancel your contract because they are not supplying what you pay for. Then go to tmob, and get the same contract, except the mobile internet works 100% of the time. Just a heads up, I had an 8 month battle with Orange over this. Now on tmob, and I've never been happier.
I bet if you phone customer services over this they'll say "we've never heard of this issue before" even though they've heard it loads. Orange are not acknowledging the problem exists.
PS I hate Orange (incase you couldn't tell!)
Sent from my HTC Desire using XDA App
Thanks, that's good to know. I've had some experience of what the exec customer complaints team do at work -its a very effective route!
Sent from my HTC Desire using XDA App
As some of you may know, T-Mobile and Orange are merging
So what are the benefits to T-Mobile customers?
You should be able to get better coverage
Improved signal
Faster Internet
So when do you get these benefits?
NOW - and it's free
I've just done it and now instead of 3 bars i get 4
http://www.t-mobile.co.uk/share/
All you have to do is turn on Data Roaming in Wireless & Network Settings
I did this yesterday, thought it would be good. Seen no difference, not a thing so far!
Anyone know how to keep an eye on if I'm on T-Mobile or Orange cell towers??
Also when you enable "Data Roaming in Wireless & Network Settings" there is a rather nasty warning about potentially incurring charges from other operators, could it hop me over onto other providers without me knowing and getting me cross-network charging? (I'll admit I don't really understand the roaming part of this)
couple of issues with this:
1) 2G roaming only until 2011
2) Orange cell will only be selected if their is zero tmobile coverage. Auto selecting best cell site for signal strength will be next year.
In other words, this is a very basic roaming service.
You can force orange service but then you will only get 2G
i did this yesterday, will be better when HSDPA is added.
At the moment, until sometime in 2011 you will only use the "other" network when you lose your existing signal completely.
In 2011 it will just give you whatever is strongest, but at the moment you have to completely lose all your existing signal.
And it only shares 2g at the moment, so you will not be able to get better 3g signals.
but still useful for those times when you do in fact lose signal or your signal is low.
and if you sign up now then you'll be ready for 2011
First quarter is when 3g/Hsdpa roaming will be enabled.
You can manually select either network at the minute tho
Sent from my HTC Desire using XDA App
One benefit is lower power after it locks on to an Orange signal when having lost the T-Mobile signal. Otherwise, mine would be stuck with high power drain searching, checking, verifying and registering to the T-Mobile network consecutively. I definitely now have 1-3 bars with Orange when I had 0 priorly. Very happy at the move.
-----------------------------------
- HTC Desire via XDA App -
Get off my network T-Mobile scum! >;P
Maybe change the title to include Orange users too?
Did scans today and its a seperate network and goes by the name: Orange T Mobile
HOW GENIUS ARE THEY?!
GANJDROID said:
Did scans today and its a seperate network and goes by the name: Orange T Mobile
HOW GENIUS ARE THEY?!
Click to expand...
Click to collapse
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
oursoul said:
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
Click to expand...
Click to collapse
Yes, it will be called Everything Everywhere but if you're on T-mo and sign up for this, the network will appear as "T-mobile Orange" when you're "roaming" on the Orange network. I think for Orange customers "roaming" on the T-mo network it shows as "Orange T-mobile"
fredfox_uk said:
if you're on T-mo and sign up for this, the network will appear as "T-mobile Orange" when you're "roaming" on the Orange network.
Click to expand...
Click to collapse
Yep, that's what I'm seeing ATM
oursoul said:
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
Click to expand...
Click to collapse
The networks aren't merging, they'll still be seen as two seperate companies under the parent "Everything Everywhere" company AFAIK.
Also, anyone else noticed the damn Content Lock problem? :/
I stand corrected.. twice.
oursoul said:
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
Click to expand...
Click to collapse
Their project is called Everything Everywhere, but the network that you connect to when yours has lost signal is Orange T-Mobile (and vice versa)
Edit. Nvm, didn't see someone already said this
Sent from my HTC Desire
This looks really good.
I never got a T-Mobile signal inside our local supermarket, but now got a full 4 bars under 'Orange T-Mobile'... and as soon as back home, Im back to T-Mobile again. Cool!
I sent the text to have this set up on my iPhone. To get this to work on my desire I will just need to turn on roaming and aromatic network selection won't i?
Sent from my HTC Desire using XDA App
well orange sent me a text the other day to tell me my phone switched over to the t-mobile network for the first time...
after breaking in to a cold sweat and holding on to the nearest fixed object rather tightly, waiting for aliens to land, or the world to end...
I deleted the text and life went on as normal lol
I have just set up my phone! Hopefully this should improve Orange's poor coverage
Is anyone else having massive problems with the Orange Network in UK? My Desires signal is weak a majority of the time, if any signal at all and mobile network poor. Is it just me or is there a tweak for my phone to make the signal stronger? After chatting to a mate who has a Samsung Galaxy S, he has the same problem with Orange so i'm wondering if it is the network?
not sure probably depends on your area. One thing as Orange and t-mobile have merged in the UK you can use the t-mobile network as well as orange without additional charge.
http://help.orange.co.uk/orangeuk/support/personal/Signal-sharing
It's the network being rubbish as they're trying to merge T-Mobile and Orange. Mine is coming and going all the time and has been like that for a while. Will end up leaving them when my contract finishes as they used to have the best signal where I live.
Sent from my HTC Desire using Tapatalk
Something similar happened for me at home at the start of the year. Previously I had decent EDGE coverage.
Then signal came and went, all data came and went and now I have passable GPRS only. Good thing I also have decent wifi.
Long story short - its probably a signal 'upgrade' to do with the T mobile merger. One of the features of the merger is rationalisation of cells - or switching them off to you and me.
Sent from my HTC Desire using XDA App
Most likely it is Orange. Earlier this year I ring them up about 5 times complaining about the same issue. Tbh it never got dealt with but it ironed itself out. I'm not happy with Orange anyway so when my contract ends I will be changing.
Swyped...
Make sure your phone is set to auto network select...not manual ..
Sent from my Desire HD using XDA Premium App
Cheers guys. I think i'll be leaving Orange at the end of the contract. I notice that since the t-mobile merger my signal has got much worse.
Definitely a problem for me too, i am using a stock Desire bought sim free and get a really poor signal but my mate has an Orange branded Desire with an older firmware and gets a much better signal so may be a problem with newer rom updates.
Sent from my HTC Desire using XDA Premium App
I found out something very interesting today.I'm on tmobile and when my phone picks up the orange signal it only a 2g signal.They don't tell you that when you sign up.I'm not sure but it might be the same set up visa versa and that would explain the signal problems.For now I have selected tmobile only and things have been better and I noticed a difference straight away.Tmobile has a message on the Customer Service line saying that sometime in the near future we will be able to use orange 3g as well,though i'm not sure if that means orange customers can use tmobile 3g,although I should think it would..
Sent from my GT-I9100 using Tapatalk
Same for Orange, they said we will be able to pick up T-mobile 3G signal sometime in the future.........until then, when the Orange signal is ****, not very good, i get standard T-mob signal, sorry Orange, but i'm also off at the end of my current contract, the signal is garbage.
Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret
Stretlow said:
Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret
Click to expand...
Click to collapse
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.
It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium
GR36 said:
It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Can only go from what I was told by T-Mobile (who provide my work phone) who warned of network disruption in December while the final parts of the 3G network were merged.
Puzzlegirl said:
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
It changes as soon as I move
GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
How do I change it to 3g only, this would obviously solve it
David Horn said:
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.
Click to expand...
Click to collapse
I was told by a customer service agent just last night that i will be on 2g with Orange, maybe it is area specific.
Thanks for the responces though chaps