Network Selection Issue (T-Mobile) - Samsung Galaxy Nexus

Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret

Stretlow said:
Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret
Click to expand...
Click to collapse
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk

If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium

GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.

It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium

GR36 said:
It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Can only go from what I was told by T-Mobile (who provide my work phone) who warned of network disruption in December while the final parts of the 3G network were merged.

Puzzlegirl said:
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
It changes as soon as I move
GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
How do I change it to 3g only, this would obviously solve it
David Horn said:
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.
Click to expand...
Click to collapse
I was told by a customer service agent just last night that i will be on 2g with Orange, maybe it is area specific.
Thanks for the responces though chaps

Related

Using T-Mo SGH-T989 on Mobilicity in Canada, a few questions..

I wonder if anybody is using this phone in Mobi here in Canada, a friend of mine got one and the first thing we noticed was that it takes FOREVER to pick the signal, even u do a manual search is painfully slow to stick to Mobi's network, also the Wifi spot is locked, and so we wonder if anybody knows a way to work around these issues without rooting (at the moment !!!).
Thanks for any input!
Btw, the phone is great, thin, light, no way that crappy mapple mockup will be even close, I mean, it does even come with Si....I mean Voice command, which works amazing!
I don't think there's another radio out yet so, i think the radio searching issue you're having isn't fixable?
I haven't heard anyone complain about the signal search so maybe it's your area or something with your particular phone. Try setting it to WCDMA preferred/only. Also, call into Wind and ask for a network reset.
Also, it seems like the wifi-spot is locked down by the t-mobile ROM. I doubt there's any fix for that other than rooting and installing a non-crippled ROM. I stand to be corrected though as I have yet to get mine in.
I know on mine when I do a Factory Reset it does take a minute or two to find the Mobilicity signal, but then it locks on, and is fine when I restart the phone. No work around for the Wifi Tethering unless you root and freeze the Tethering Manager. Sorry.
it works, i'm using it on Wind as you can see
just set the phone to look for WCDMA only as mentioned above, and it will bypass scanning the Rogers, Bell, Telus signal
so you get the Wind and Mobi towers to show up quickly that way
Funny you have the same problem as couple of other guys here (including me):
http://www.howardforums.com/showthr...-S2x-unlocked-Wont-find-network-automatically
My response remains the same:
It's definitely a problem with Mobilicity not your phone. It happens to me too when I boot up the phone it says "No Service" even though I previously registered with Mobilicity network and phone setting is set to register automatically. Don't worry. Boot up the phone, do nothing and wait for 2-3 minutes and see what happens. I usually have to wait 1 minute or so for the phone to auto-register to Mobilicity, not instant.
Also, in your mobile settings, set it to "WCDMA only" instead of the default "GSM / WCDMA auto" because Mobilicity uses WCDMA bands only. It may speed some things up.
Also, if you want to speed things up even more, go to your dialer, dial *#*#2263#*#*, select "WCDMA Band Preference", and then select "WCDMA 1700" so that the phone looks by default in the 1700 band (the band the Mobilicity uses exclusively).
---------- Post added at 09:36 PM ---------- Previous post was at 09:34 PM ----------
goonx said:
I don't think there's another radio out yet so, i think the radio searching issue you're having isn't fixable?
I haven't heard anyone complain about the signal search so maybe it's your area or something with your particular phone. Try setting it to WCDMA preferred/only. Also, call into Wind and ask for a network reset.
Also, it seems like the wifi-spot is locked down by the t-mobile ROM. I doubt there's any fix for that other than rooting and installing a non-crippled ROM. I stand to be corrected though as I have yet to get mine in.
Click to expand...
Click to collapse
This is not true.
You can root your phone, use Titanium Backup (paid version) to freeze the system app called "Tethering Manager", after that you can do wifi-hotspot with no problem. T-Mobile uses that software to block this feature.
513263337 said:
It's definitely a problem with Mobilicity not your phone. It happens to me too when I boot up the phone it says "No Service" even though I previously registered with Mobilicity network and phone setting is set to register automatically. Don't worry. Boot up the phone, do nothing and wait for 2-3 minutes and see what happens. I usually have to wait 1 minute or so for the phone to auto-register to Mobilicity, not instant..
Click to expand...
Click to collapse
this is interesting
in WIND i do not have that problem
i power on the phone and it automatically picks up the WIND tower by itself during boot time
so by the time you see the lock screen, it already says WIND Home
AllGamer said:
this is interesting
in WIND i do not have that problem
i power on the phone and it automatically picks up the WIND tower by itself during boot time
so by the time you see the lock screen, it already says WIND Home
Click to expand...
Click to collapse
In the (Howard Forum) thread that I linked to, a lot of people are having this problem with registering this phone with Mobilicity. And I can personally vouch for it that every time phone boots up it takes an additional 2 minutes before you see Mobilicity.
Thx guys, so I was rt about switching the AWS setting, still it bothers me, in any case and in regards to the Wifi hotspot, what about after installing a ROM, does it stay locked or the app becomes the standard manager for the Wifi hotspot?, I wish I could rewrite the app on the stock ROM but I don't really know how to get into that...
fenrry said:
Thx guys, so I was rt about switching the AWS setting, still it bothers me, in any case and in regards to the Wifi hotspot, what about after installing a ROM, does it stay locked or the app becomes the standard manager for the Wifi hotspot?, I wish I could rewrite the app on the stock ROM but I don't really know how to get into that...
Click to expand...
Click to collapse
My SGS2x works fine with Mobilicity, been using it with them since the 30th.
wifi tethering worked from day 1 using the stock telus install. I'm now using several custom ROMs, and overall I'm really happy with the phone on mobilicity. their 3g internet leaves lots to be desired though, perhaps it will improve, but it is an unlimited carrier.
513263337 said:
This is not true.
You can root your phone, use Titanium Backup (paid version) to freeze the system app called "Tethering Manager", after that you can do wifi-hotspot with no problem. T-Mobile uses that software to block this feature.
Click to expand...
Click to collapse
He was asking for a non-root solution.....Glad there's another way out there using root. But I think if you root the phone, you mind as well throw another ROM on there. Removes all the bloatware as well.
fenrry said:
Thx guys, so I was rt about switching the AWS setting, still it bothers me, in any case and in regards to the Wifi hotspot, what about after installing a ROM, does it stay locked or the app becomes the standard manager for the Wifi hotspot?, I wish I could rewrite the app on the stock ROM but I don't really know how to get into that...
Click to expand...
Click to collapse
There's a stripped down version of the stock ROM. Never tried it but maybe that will work. You should just use one of those custom roms if you're going to root it. They have tweaks and other whatnots that improve your phone's performance. Once you go custom, you don't want to go back to stock.
Liquid5n0w said:
My SGS2x works fine with Mobilicity, been using it with them since the 30th.
wifi tethering worked from day 1 using the stock telus install. I'm now using several custom ROMs, and overall I'm really happy with the phone on mobilicity. their 3g internet leaves lots to be desired though, perhaps it will improve, but it is an unlimited carrier.
Click to expand...
Click to collapse
Agreed, it's been brutal. Hopefully they can get a few more cell towers up.
goonx said:
Agreed, it's been brutal. Hopefully they can get a few more cell towers up.
Click to expand...
Click to collapse
The issue isn't cell towers, the issue is back end internet, after the IP transmission gets through their cell network to whatever centre they use, the internet connection to that that all of Toronto shares it ****ty and can't keep up. It's not a single overloaded tower that's the issue, as you can see by doing constant speed tests while roaming around.
Backend internet connections are expensive, especially the bandwidth on them. Small carrier can't afford to keep up to it's unlimited bandwidth demands.
Liquid5n0w said:
My SGS2x works fine with Mobilicity, been using it with them since the 30th. Wifi tethering worked from day 1 using the stock Telus install. I'm now using several custom ROMs, and overall I'm really happy with the phone on Mobilicity. their 3g internet leaves lots to be desired though, perhaps it will improve, but it is an unlimited carrier.
Click to expand...
Click to collapse
Well, this is not rooted yet so that's a huge difference since ur phone will for sure include modifications to the radio, in all (I just figured it) is about Samsung, I have a N8 and a NS, compared the 2 with the SMGS2 (T989) and there is a thing in common between the NS and the T989, getting signal from cold boot or out of dead spots is a pain, my N8 picks the signal almost immediately, on the NS running stock it takes a good 2 to 3 mins (or more if out of cold boot) to get signal but the NS running MIUI makes things faster, I presume and since the stock SMGS2 takes a long time (like the NS) the same will happen when u run the phone with a modded ROM, it will pick signal faster.
So I guess it's all about rooting
Liquid5n0w said:
The issue isn't cell towers, the issue is back end internet, after the IP transmission gets through their cell network to whatever centre they use, the internet connection to that that all of Toronto shares it ****ty and can't keep up. It's not a single overloaded tower that's the issue, as you can see by doing constant speed tests while roaming around.
Backend internet connections are expensive, especially the bandwidth on them. Small carrier can't afford to keep up to it's unlimited bandwidth demands.
Click to expand...
Click to collapse
I agree with the backend connection. But I think it's a bit of both. Some areas don't have as many cell towers as others. (in my area, i only have two) So I have a feeling it's both rather than just the backend.
Hopefully, they have a good new subs-to-upgrade interval so the speeds will get better.
well, regarding the nexus S
a lot of people in WIND also complains that it always stays in "emergency mode calls only, blah blah blah" basically unable to attach itself to the network.
i seldomly get that on my Nexus S, but that's probably because it's customized
but on the T989, i don't have that problem even in stock
so that's actually very nice
fenrry said:
Well, this is not rooted yet so that's a huge difference since ur phone will for sure include modifications to the radio, in all (I just figured it) is about Samsung, I have a N8 and a NS, compared the 2 with the SMGS2 (T989) and there is a thing in common between the NS and the T989, getting signal from cold boot or out of dead spots is a pain, my N8 picks the signal almost immediately, on the NS running stock it takes a good 2 to 3 mins (or more if out of cold boot) to get signal but the NS running MIUI makes things faster, I presume and since the stock SMGS2 takes a long time (like the NS) the same will happen when u run the phone with a modded ROM, it will pick signal faster.
So I guess it's all about rooting
Click to expand...
Click to collapse
AllGamer said:
well, regarding the nexus S
a lot of people in WIND also complains that it always stays in "emergency mode calls only, blah blah blah" basically unable to attach itself to the network.
i seldomly get that on my Nexus S, but that's probably because it's customized
but on the T989, i don't have that problem even in stock
so that's actually very nice
Click to expand...
Click to collapse
That reinforce my statement, is not really the network but mostly the way Samsung works the radios on their phones on the 1700 Mhz freq or at least for us, don't know in the US.
My NS running stock is a pain, modded works nicely, takes a bit longer than my Nokia but gets the network faster than running stock Android, I bet the same happens with the T989.
I am currently on Mobilicity in Vancouver with a crappy cheap phone and it has a hell of a time getting reception on the network. I live in East Van near victoria and I get reception in only 1 room in my place. I am planning on getting the Telus GS2X in a couple of weeks. Would this help my problem? Can anyone who lives in Vancouver and has the GS2X comment on his/her reception in east van?
Thanks alot.
New_here said:
I am currently on Mobilicity in Vancouver with a crappy cheap phone and it has a hell of a time getting reception on the network. I live in East Van near victoria and I get reception in only 1 room in my place. I am planning on getting the Telus GS2X in a couple of weeks. Would this help my problem? Can anyone who lives in Vancouver and has the GS2X comment on his/her reception in east van?
Thanks alot.
Click to expand...
Click to collapse
a new phone might not help if the tower is physically too far from your location
however a good phone with good reception could improve your problem
the only way to find out is to try the phone in your house and see if it works for you
Does anyone know the best place to buy this phone and have it shipped to usa. I know tmobile sells the phone but if I use a tmobile branded android phone they up the cost of my service.
If u want the phone not branded to T-Mo then u'll have to get the Telus version sine it comes with no T-Mo stuff, I don't know of this model to be able factory unlocked
On the other hand I have a couple of new questions:
1> Is there a way to fix/access the MMS?, on Mobi I'm getting errors when receiving MMS, the pixs come all blurry.
2> Any way to enable the Wifi Tethering?, using the T-Mo model is just impossible unless u have the T-Mo sim which is not the case and I haven't seen any of the existing ROM's addressing the issue (sorry if I missed the part, so pls let me know if it's fixed )
Thx
1) check the apn settings and match it to the mobilicity ones. Head over to hofo and there's a thread about it
2) you need to root your phone &, put a custom rom on it. There's another way of disabling a process but I suggest the former
Sent from my SGH-T989

[Q] GSM Galaxy Nexus 300kbps

My 3g was working very slow so i downloaded this app called sppedtest.net and my download speed is around 290-350 kbps and the upload speed test gives an error it can't even complete, what is wrong with my phone, i have unlocked it officially
would flashing a new radio help?
Are you in a bad 3g area with your provider?
Sent from my Galaxy Nexus using XDA App
What carrier? If on AT&T, you need to have it 4g provisioned
Sent from my Rezound using Tapatalk
i am gsm, from romania, orange. in my house, this is not the problem because my samsung galaxy s 2 i had before was blazing fast..
here is a screenshot
please help?
I'm using a CDMA Verizon Nexus and my Speed Test app won't even work half the time. When it does my 3G speeds never go higher than what you show. Have yet to have uploads past 100kbps. I'm on my second Nexus already.
pjd2011 said:
I'm using a CDMA Verizon Nexus and my Speed Test app won't even work half the time. When it does my 3G speeds never go higher than what you show. Have yet to have uploads past 100kbps. I'm on my second Nexus already.
Click to expand...
Click to collapse
It's probably the tower and/or the server you're testing on, not the phone.
My GN blazes:
I went from xxkk1 to xxkk6 radio and i get better dl speeds now.
funny thing is that i have the xxkk6 now, so this is a software bug?
????????????
can someone answear pls
please can no one help?i can't do nothing without wifi and i am paying for unlimited data plan for nothing
a lot of us are from the US here so we won't be able to do much to help you since your an orange subscriber. if you notice, most of us have usa companies in our sidebar.
as far as your issue. i don't think it's something with the phone. your best bet is to go into the orange store where you bought the device and talk to them about the issue and see whats going on.
i'm on T-Mobile USA, and i've had no issues with the speedtest app and have been getting on average 5Mbps down on 3G.
I have the same issue with my Galaxy Nexus. It is bought from Spain. I have tried all GSM radios, several ROMs, including the stock ones, nothing. The same SIM, in a Galaxy S II, on SpeedTest.net app (same server) gets 5 mbps, on my Nexus it never goes past 300kbps and it extremely jittery.
I suspect the phone is defective. What are your thoughts?
Your best bet is to call up your service provider and have them run through the settings of your access point names with you to make sure the settings are right.
If it's a hardware problem, you will most likely not be able to connect to 3G at all.
MilkPudding said:
Your best bet is to call up your service provider and have them run through the settings of your access point names with you to make sure the settings are right.
If it's a hardware problem, you will most likely not be able to connect to 3G at all.
Click to expand...
Click to collapse
That gave me an idea and I found the problem. On each reboot Orange forces down my throat the settings and it defaults to WAP. THAT is why nothing works on mobile data; if I delete all APNs and manually create just the one for data it is fine.

Learnt something about Canadian LTE from a buddy who works for a carrier here

So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
Bell has had the same issue (for a while), I haven't received any calls about it recently but also didn't receive an email about it being resolved but it appears so. Our temporary resolution for it was to just keep it at H+ for the time being
Found where I posted about it here
I'm on fido with a rogers phone and I have never lost LTE
Sent from my SGH-I747M using XDA Premium HD app
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
trendiggity said:
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
Click to expand...
Click to collapse
Off topic: CM10 has awesome battery life with LTE i find
I first read about LTE causing loss of service several months ago. I returned my first SIII because of it and the replacement phone would also loose service randomly. So now if I want to be assured that my phone is working when I really need it to, I have to disable LTE. Seems like more people need to know this since for some people it is important to know that your phone hasn't just decided to go into NO SERVICE mode without warning.
I'm told service providers were, until recently, strongly denying there is any such problem with LTE. It wasn't until the iphone5 came out with the same issue that this became a real problem for customer service.
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Hoshneer said:
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Partagas Series D #4 and montee cristo edmundo.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Mmm, blunt wrap =P
HiKsFiles said:
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
Click to expand...
Click to collapse
That's completely stupid... hopefully you didn't have to pay for the replacement.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Oh, hell dude. You can never go wrong with a PSD 4 one of my absolute favorite Cubans. I haven't had the Montecristo yet but I've heard good things. Good choices man.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Not sure if this is the same issue, but I sometimes receive a "not registered on network" or "sim not registered" when phone switches from LTE to 4G or comes back after being in a no service area.
A tech calls me once a week to track the issue and he told me last week they put out a fix for eastern canada and will soon do the same out west if it works. This is Telus by the way.
If you are running into what I mentioned all you have to do is switch to GSM/HSPA Auto mode under - settings/more settings/mobile network/network mode.
Of course you won't have LTE but its a reliable temp solution if you require consistent service.
MTS LTE
I've heard similar from MTS about their LTE!
My Galaxy S3 works fine on LTE, but my brother's S2 LTE never seems to display LTE on the screen, just says 4G all the time, yet speed test results indicate it really IS LTE! The first 2 weeks, his phone kept dropping to NO SERVICE randomly, but more often than not! We swapped out the LTE SIM on day 2 since the first seemed to be defective. After that, I updated the S2 to the latest release OS which seemed to have remove SOME of the issues.
From what I've heard, the LTE towers need the phone to be quiet on network activity for 20 seconds or so before it will attempt to jump back onto LTE. The S3, being much faster, doesn't seem to have issues flipping around as it needs. I'm told they are deciding which software/firmware to upgrade their towers too which will hopefully happen early 2013!
So I'm wondering if this might be the same issue with other carriers, where the problem is ACTUALLY with the towers and not devices?!
zexco said:
That's completely stupid... hopefully you didn't have to pay for the replacement.
Click to expand...
Click to collapse
Not that stupid as I, like I said, did experience the issue since I got my LTE sim card.
But to answer your question, no I did not have to pay for the new sim card.
I've done the same. I find "4G" fast enough for the most part, so I just leave LTE off for the gain in battery life.
Also in Halifax I might add!
Sent from my SGH-I747M using xda app-developers app

Werid 4g speeds, need help ruling out phone or network

I bought a Tmobile Galaxy S3 on new years from staples, and since ive got the phone ive been experiencing strange 4g speeds. While im in my house, I always have full signal strength, and it always says 4G. I live in the Bronx in New York City, and when the 4g is working properly, I get upwards of 20 megabits down, and 1-2 up. Now I could literally be sitting in the exact same spot, and later ill test the phone and it says 0.2 - 0.3 megabits, and like over 1000 ping and the up is so slow it doesnt even measure it. It usually comes back after waiting, turning airplane mode off and on multiple times or doing a battery pull. I find it strange that I can get either 21 mbps or 0.3 in the same house, while always having full bars. In the phone status sometimes it would say UTMS or HSPA, so it does switch from 3g to 4g sometimes. The thing is my previous phone was Nexus S with 3g and im pretty sure I never had a problem loading a simple image in my house because the internet was so slow. I consistently pulled 3-6 mbps on that phone. I tried calling t-mobile 3 times and they give me the same basic crap, like clear your cache, make sure airplane mode is off (really?) make sure youre network mode is on auto (i tried auto and wcdma only and it still gets slow) and all that other stuff. Is there anything else I could try to see if its a network or phone issue?
It sounds like it might be something with your local tower. I would call Tmobile and put in a repair ticket.
Sent from my SGH-T999 using Tapatalk 2
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
It wouldn't hurt to try. What are you currently running? (rom/kernel/modem)
Sent from my SGH-T999 using Tapatalk 2
Completely stock 4.1.1, with UVDLJA modem, which is the latest I believe. The phone is relatively new so I wanted to try touchwiz before I rooted. Does installing something like cm10 change the modem? Or is it independent of rom/kernel. I saw an application for tmo that can change between multiple modems pretty quickly, I might give it a try.
Sent from my SGH-T999 using xda app-developers app
My opinion
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
I work for T-Mo,
If I may lend my opinion,
To me, it definitely sounds like the tower. If you go from 20Mbit down to 0.2, and with 1000ms latency, it's super obvious there is something
wrong with the tower, or there is significant demand on the tower from other users, hey its NYC population density is insane.
Something to note as well, New York City is "in progress" for "network modernization" where they are switching to 1900Mhz.
This is why some people who have iPhones are now getting 3G in certain areas, unlocked devices, as well as AT&T phones can have 3G down there.
Due to this, since there is quite a lot of switching around going on down there, that's probably what's going on.
Example:
http://www.tmonews.com/2013/01/t-mobiles-network-modernization-what-is-it-where-can-i-get-coverage/
Hope it helps.
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
tigim101 said:
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If it helps you at all to see if you are on a different band than 1700/2100mhz
You can go into the dialer and do:
*#0011#
Up top mine says band 4
Which is for 1700mhz AWS
BAND 2
which is for 1900mhz PCS.
You might be on band 4 or 2 on a tower by tower basis, or if they are making adjustments
You might be switched but that is above my pay grade lol

What's wrong with my Note 2?

Dear T-Mobile Note 2 Fans,
I absolutely love my Tmo Note 2.
However, I have one issue that's bringing me great distress and that I hope the community can point me toward a resolution.
I get no to very weak intermittent signal (no bar) at my home. Other places, I get normal signal.
Phone:
My phone has the latest stock T889UVBMD1. It's rooted. Immaculate. Never been dropped.​
T-Mobile Coverage:
There's excellent T-Mobile coverage at my home area 2G/3G/4G/LTE.​
Experiments:
I have taken my sim out, and inserted it into my wife's T-Mobile HTC One, and have gotten full bar 4G/LTE strong signal. Hence, This exclude possibility of bad sim or poor T-Mobile coverage in the area.​
I have installed other modems (BMB4, VALL4) to no avail.​
I have installed other roms (Jedi Master 16 to no avail.​
I have used KIES to completely restore my phone back to factory state to no avail.​
I have tried going into Setting ---> Network Mode and changed the settings to no avail​
I have tried going into Service Mode via *#2263# and tried to force it to LTE/WDMA and WDMA ALL mode but to no avail.​
I have used Open Signal app on both my wife's HTC One and my Note 2. It seems like the HTC One is connecting to the nearest cell tower. Hence, the strong signal connection. Whereas, the Note 2 is not connecting to the nearest possible cell tower.​
Please kindly help me resolve this issue. Any other places aside from my home, my phone works perfectly fine. At home, I get no to very weak non-usable signal.
Many thanks in advance.
I had the same problem, what worked for me was going into network settings *#2263# and selecting (2) wmcda - all
I get full signal everywhere now & still connect to lte on the data side.
Thank you for the suggestion. I did try *#2263# but to no avail. Zero bar
As if there's an invisible force field around my house preventing JUST my Note 2 from the network.
jcrip said:
I had the same problem, what worked for me was going into network settings *#2263# and selecting (2) wmcda - all
I get full signal everywhere now & still connect to lte on the data side.
Click to expand...
Click to collapse
Seems like the internal antenna is having an issue. Hmm, is it overheating?
Only reason I ask is I ran into this issue but with my old GS3. The antenna portion of the phone was burning up at times and not sure why exactly. So I decided Root the phone which resulted in a lost IMEI, injected it back in, still no signal and still the phone was still burning up. Long story short I just eventually just ended up taking it back to Tits-Mobile.
Sam
What worked for me was turning off lte, leaving at max 4g. My signal went from half to full.
Sent from my GT-N8013 using XDA Premium App
G1Master said:
Seems like the internal antenna is having an issue. Hmm, is it overheating?
Only reason I ask is I ran into this issue but with my old GS3. The antenna portion of the phone was burning up at times and not sure why exactly. So I decided Root the phone which resulted in a lost IMEI, injected it back in, still no signal and still the phone was still burning up. Long story short I just eventually just ended up taking it back to Tits-Mobile.
Sam
Click to expand...
Click to collapse
Hi Sam...thank you for replying.
My Note doesn't overheat anymore than usual. It's operating nice and cool. I don't stress it out much...just the usual email, text, phone, web...and the occasional Candy Crush.
rail205 said:
What worked for me was turning off lte, leaving at max 4g. My signal went from half to full.
Sent from my GT-N8013 using XDA Premium App
Click to expand...
Click to collapse
Gosh...that's the first thing I did....setting ===> mobile ===> select 4G/3G/2G (not LTE)....but to no avail
I even did the *#2263# and select WDMA ALL...as well, but no luck either
same here
knite75 said:
Dear T-Mobile Note 2 Fans,
I absolutely love my Tmo Note 2.
However, I have one issue that's bringing me great distress and that I hope the community can point me toward a resolution.
I get no to very weak intermittent signal (no bar) at my home. Other places, I get normal signal.
Many thanks in advance.
Click to expand...
Click to collapse
many people I've known all have experienced the same shiiiiiit from tmobile
i think tmobile is playing game on its users
tmobile knows where we live and reduce signal ....tmobile knows at home we gonna jamp their bandwidth ....cause we're on unlimitted plan
let's dump tmobile and go for Gosmart
Is that possible? I'm on the $70 PrePaid unlimited plan. There shouldn't be any throttling.
When I do take my sim out of the Note 2 and insert it into my wife's HTC One at home, I do get full bar speedy connection.
Perhaps, they are throttling base on the IMEI of the device, rather than, sim. That's just pure speculation on my part.
voyagerair said:
many people I've known all have experienced the same shiiiiiit from tmobile
i think tmobile is playing game on its users
tmobile knows where we live and reduce signal ....tmobile knows at home we gonna jamp their bandwidth ....cause we're on unlimitted plan
let's dump tmobile and go for Gosmart
Click to expand...
Click to collapse
knite75 said:
Is that possible? I'm on the $70 PrePaid unlimited plan. There shouldn't be any throttling.
When I do take my sim out of the Note 2 and insert it into my wife's HTC One at home, I do get full bar speedy connection.
Perhaps, they are throttling base on the IMEI of the device, rather than, sim. That's just pure speculation on my part.
Click to expand...
Click to collapse
mine is on $70 pre-paid as well...but can't watch Youtube without having buffering; annoying and embarrassing
my coworkers are on Gosmart $45-plans and watch movie online just fine.
My N2 all test speed @ 20Mbps ....but it's just for show; there is no use.....cause when I tried to download a file just 40Mb....it takes way too long relatively to its speed test.
I think the name Gosmart is realy "go smart"

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