Develop Bugs

T-mobile UK - Poor or no data connection under 3G

So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)

ninjakettle said:
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
Click to expand...
Click to collapse
It is the Network.
Hero / G2 owners have had lot's of issues and last week I was in Europe with my Desire and I had 100% perfect connection 99% on H Speed (even on the underground!)
Came back here and 3G simply does not work anywhere near as good or actually at all!
H or G2 only it seems.
T-Mobile Customer Service feel that not having 3G is fine and acceptable as you are not paying for 3G and they are meeting their requirements of providing the ability to make calls, send text's and have net acces via 2G.

- cheers for that info. I've actually seen the issues with the G2 (hero) you mention on the Tmob forums. Can't believe so many users are being ignored.
Just disgraceful. I wish i knew this before signing up with them. I can't get H in my office, only 3G and it's useless

Is this network issue location specific, or does it affect of the UK? Presumably London or another major city shouldn't have this issue.

I live and work in central london.

Calll TM up I had a new QOS policy applied to my account and also I was told the MMS settings were affecting my speed.. I used speedtest.net app to see what speed I had no more than 300k on both 3G and HSPDA.. It is now fluctuating between 1500k and 2300k
They are still looking in to my issue thats why it keeps fluctuating..
Defo worth giving them a call

any updates ninjak?
i was VERY tempted to get T-mobile deal on this but now im not so certain...

Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here

zMastaa said:
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
Click to expand...
Click to collapse
Where abouts in Manchester are you based? The coverage in my neck of the woods is shady to say the least.

Central......Ardwick (Apollo Theatre)

Having the same issues on T-Mobile Netherlands lately. It already started with my G2. But with the Desire I constantly need to retry... Let's hope we don't have faulty handsets...

I don't seem to have any problems downloading when I have the 3g or H symbol, but occasionally those symbols disappear altogether suggesting the mobile network option is turned off, but its not and it still shows 3/4 bars suggesting it has a signal. I had to reset my phone this afternoon so I could actually use data, bit annoying really.

^ sorry double post..

anyone in milton keynes? with first hand experience?

Can anyone confirm what actually happens when you lose connection to the net via 3G?
My browser has "hung" a few times - page will stop loading, and neither a refresh choosing a link from bookmarks will work. In fact this stops my browsing completely - even using Advance Task Killer to kill the browser doesn't solve the problem, and I have to reboot the phone.
Are these the symptoms people are seeing here, or something else? I didnt notice at the time whether I had the 3G symbok, or the H.

T-Mobile is really bad network i was stuck with them for 18 months on my G1 poor mobile internet and phone signal, once i download some app for it, which tells you with a noise when you loose your signal. omg had to uninstall the app becasue it went off so many times. Now on vodafone with my HTC Desire much better in the warrington (in middle of manchester and liverpool) area. A while back my dad said T-Mobile used to be that bad he had to go into the garden to make a call..

There seems to be something wrong with the settings IMO.
HSDPA is nowhere near as fast as it should be I don't think. There was a topic saying if you change the APN you get faster internet but I didn't try it.

Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.

setspeed said:
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
Click to expand...
Click to collapse
snap this Question needs an answer please

Anyone else looking forward to the T-Mobile Orange merger? Hopefully I'll end up with Orange's coverage on their street checker, haha.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

t-mobile network upgrade

Hi all, any one else noticed an upgrade in their internet speed? always been stuck on 3g but since I got home tonight I now enjoy 2mbps with hspda not as fast as it could be but definitely an upgrade! I'm based in norwich by the way.
Sent from my HTC Desire using Tapatalk

You're gonna get a hell of an upgrade in the next few months as the Orange & T-Mobile merger gets into full swing.

oursoul said:
You're gonna get a hell of an upgrade in the next few months as the Orange & T-Mobile merger gets into full swing.
Click to expand...
Click to collapse
is it going to be Orange or T-mobile? whos buying who?

cez10 said:
is it going to be Orange or T-mobile? whos buying who?
Click to expand...
Click to collapse
Neither, Just joining forces.
Calling themselves everything and everywhere.
Just so one biggest uk service provider by a mile.
However they have had to give 3 UK 300 or so masks, something to do with
fair competition rubbish. So if your on 3 you will also benefit from the joining

To be honest, my reception for 2G and 3G has drastically improved in the last 2-3 days (T-mobile). I usually had zero bars on both (-107 dBm) at home and very rarely a bar showed up. Now, I'm at -93 to -101 dBm with GPRS and HSPDA, consistently. Mostly the latter (at 2Mbps dl, 0.6Mbps ul, 50ms ping through the Speedtest app).
-------------------------------------
- Sent via my HTC Desire -

th3 said:
To be honest, my reception for 2G and 3G has drastically improved in the last 2-3 days (T-mobile). I usually had zero bars on both (-107 dBm) at home and very rarely a bar showed up. Now, I'm at -93 to -101 dBm with GPRS and HSPDA, consistently. Mostly the latter (at 2Mbps dl, 0.6Mbps ul, 50ms ping through the Speedtest app).
-------------------------------------
- Sent via my HTC Desire -
Click to expand...
Click to collapse
do you have some kind of custom settings??
Phil750123 said:
Neither, Just joining forces.
Calling themselves everything and everywhere.
Just so one biggest uk service provider by a mile.
However they have had to give 3 UK 300 or so masks, something to do with
fair competition rubbish. So if your on 3 you will also benefit from the joining
Click to expand...
Click to collapse
so there will be a new name, new company or orange and t-mobile as separate with different offers but same everything else?

To be honest, my reception for 2G and 3G has drastically improved in the last 2-3 days (T-mobile). I usually had zero bars on both (-107 dBm) at home
Click to expand...
Click to collapse
do you have some kind of custom settings??
Click to expand...
Click to collapse
Nope, but I did change the settings to false ones, tried connecting through those a few times, and then reinserted the proper settings back. Restart phone > disable radio using the HTC Functional Testing app > wait a few mins > re-enable radio using the same app > then reconnect mobile data.
-------------------------------------
- Sent via my HTC Desire -

cez10 said:
so there will be a new name, new company or orange and t-mobile as separate with different offers but same everything else?
Click to expand...
Click to collapse
Orange and t-mobile will be separate names, contracts etc still but 'everything and everywhere' is the name for the merged company. Google it for more infoz

T-Mobile linking with Orange

If you want to take advantage of the improved reception service. Download the app Your Orange from the market "if your on Orange of course". Then there should be a link on there to sign up to use the both network carriers which is coming online in October.
Thought I'd let orange users know if they didn't. I'm not sure about the T-Mobile users though.
The link on Your Orange is called "Text and call in more places"
Sent from my HTC Desire using XDA App

No need to download an app for T-Mobile - fill in your detail on this page :-
www.t-mobile.co.uk/shop/coming-soon/share/

No need to download the app on orange. Fill in the details on this page. Its where the app sends you.
https://tellus.orange.co.uk/coverage/mobile
How dare you make malicious claims that orange bloatware is usefull. I nearly believed you.
Thanks for the hint I didn't realise you had to do something to take advantage of this.

Brilliant...I've filled my details in cos i get naff all signal in my house!! lol

T-Mo and Orange are really looking for early adopters, at some point in time (next year I think) the ability will be rolled out to all their respective customers.

Just got a call from Orange regarding this because I sent them an email. And they said that T-Mobile users will also take advantage of the Orange network as well so its not just for Orange.
Happy Days
Sent from my HTC Desire using XDA App

Fairly sure that initially this is voice and text only so if roaming, there will not be any data (push email etc)

AjUK said:
Fairly sure that initially this is voice and text only so if roaming, there will not be any data (push email etc)
Click to expand...
Click to collapse
Orange told me that if the phone picks up a stronger signal with T-Mobile than orange in a specific area. It will connect with T-Mobile instead of orange. So I think it will use data
Sent from my HTC Desire using XDA App

According to the various news stories a couple of weeks ago, it will be 2G initially and 3G will be coming later. Going live 5th October, apparently!

So does this affect Virgin users since Virgin are piggy-backed on the T-mobile network?

If it is 2G only then booo. I don't have a problem getting a signal ANYWHERE however i do not get 3G in my home or within half a mile of it. Orange has 3G in my area so was hoping for that lol.
EDIT:
No data til next year possibly.
site said:
The shared network at the moment only supports voice calls and text messaging. Everything Everywhere said next year the offer will be extended to mobile data, and will also provide seamless mid-call hand-off between Orange's and T-Mobile's networks.
Click to expand...
Click to collapse

Three network - 2G/3G

I went into Three shop on Oxford street today and aksed about returned defective handsets, but she didn`t know what I`m talking about. After I explained, she said they don`t use 2G for voice any more, its all 3G now, hence no returned phones with volume bug. "All 2G masts have been replaced with 3G ones, very very few 2G left".
I thought 3G was only for data? Or it can also transmit voice? Some time ago I remember they used o2 for their voice calls?
I`m currently on Vodafone and their coverage is so crap. Try getting signal(iPhone 4) indoors with thick walls or with steel constructions - good luck. Not even talking getting 3G for data. But my Three USB broadband dongle just flies, no difference indoors/outdoors whatsoever. Very impressive.
So, would this mean that if I switch to Three, my voice coverage would also be much better not just 3G?

I'm with 3 uk, good coverage and signal most places. I was told that 3 doesn't use the 900Mhz band so I can only assume it uses 3g for voice as well.
I've also had the GNexus for a week and not noticed the volume bug at all.

2G can be either voice or Data. You get crappy speeds compared to 3G, and the trade off is you can only have one running at the given time, meaning you can't browse the web while in a call.
3G is the next step after 2G, and allows for both voice and data(at least on a GSM carrier), and offers a lot better speeds than 2G.
To answer your last question, it really depends on the coverage you have in the area, so I cannot answer it; you just have to try it out yourself.

I am on three network, I am pretty sure they using "3g" (probably why its called three?), and don't actually has any 2g network/mast anymore. In fact, when you request for a sim card from three, it says you must have a 3g type of phone.
Where you get areas that doesn't have 3g, it will fall back to 2g but will be using someone elses network to provide (last I had heard was orange network). Not sure if that is true anymore as that news I had heard is a few years old.

They used to have a deal with orange to carry 2G, and it still works in a few places, although officially they'll tell you that's all done with. Three have been aggressively rolling out their network to replace all that (which is why you can get 3g signal in fields in the middle of nowhere).

Three only has 3g masts which means you get 3g signal pretty much everywhere. If you go somewhere with a poor or non existent 3g signal the phone will roam on to Orange 2g. Three used to have a roaming agreement with Orange for the entire uk however, recently they have started to end this agreement with Orange in areas where they know the 3g network is strong enough.
I'm with three and if you're on the three 3g network it will show 3 as the operator when you pull down the notification bar. If you roam on to Orange 2g it shows 3 with another 3 directly underneath it. On a side note I actually left orange for three due to signal issues, oh how the tides have changed since three first started out with 3g .
Oh and Three use 2100mhz for their 3g network and Orange use 1800mhz for their 2g which is why customers on Three or Orange never have the volume issue which affects people on o2 and Vodafone(both mainly use the 900mhz frequencies).
Rik.
Sent from my Galaxy Nexus using Tapatalk

DDRFAN said:
2G can be either voice or Data. You get crappy speeds compared to 3G, and the trade off is you can only have one running at the given time, meaning you can't browse the web while in a call.
3G is the next step after 2G, and allows for both voice and data(at least on a GSM carrier), and offers a lot better speeds than 2G.
To answer your last question, it really depends on the coverage you have in the area, so I cannot answer it; you just have to try it out yourself.
Click to expand...
Click to collapse
Simultaneously? Can I surf web and at least receive phone call & sms? Or if somebody calls me it will go to voicemail?

aindow said:
Three only has 3g masts which means you get 3g signal pretty much everywhere. If you go somewhere with a poor or non existent 3g signal the phone will roam on to Orange 2g. Three used to have a roaming agreement with Orange for the entire uk however, recently they have started to end this agreement with Orange in areas where they know the 3g network is strong enough.
I'm with three and if you're on the three 3g network it will show 3 as the operator when you pull down the notification bar. If you roam on to Orange 2g it shows 3 with another 3 directly underneath it. On a side note I actually left orange for three due to signal issues, oh how the tides have changed since three first started out with 3g .
Oh and Three use 2100mhz for their 3g network and Orange use 1800mhz for their 2g which is why customers on Three or Orange never have the volume issue which affects people on o2 and Vodafone(both mainly use the 900mhz frequencies).
Rik.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
i'm confused.. does this mean three does not also get hsdpa? or hspa+? i get that signal on my orange desire hd - as the galaxy nexus is hspa+ device its now got me puzzled.. hmmm..

Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.

GR36 said:
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
Click to expand...
Click to collapse
Are you sure?! That sounds very unrealistic.

MrYuzhai said:
i'm confused.. does this mean three does not also get hsdpa? or hspa+? i get that signal on my orange desire hd - as the galaxy nexus is hspa+ device its now got me puzzled.. hmmm..
Click to expand...
Click to collapse
Three has HSDPA/+ because I have their mobile broadband USB dongle.

GR36 said:
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
Click to expand...
Click to collapse
That is rubbish IMO. Three use orange 2g as already said if there isn't 3g network. I work in the middle of nowhere and get excellent 3g signal from three. I have tried all operators before three and it has the best coverage and speed that I have found. Its like having 3 meg broadband.
Sent from my Galaxy Nexus using XDA App

I've used a 2G signal recently on 3 so can't agree with that either.
What I heard though is the 2G will be restricted to voice only? Not sure how true that is.
Sent from my Galaxy Nexus using xda premium

rbs_uk said:
Simultaneously? Can I surf web and at least receive phone call & sms? Or if somebody calls me it will go to voicemail?
Click to expand...
Click to collapse
yes, on 3G or HSPA you can be online and receive calls and texts simultaneously.
with 2G you can only receive texts whilst in a call.
rbs_uk said:
GR36 said:
Three will not let you use 2g signal. They lock all their phones up so it's not possible. That's how they claim to have the fastest network in the uk. If your our of a 3G signal area, you have no signal.
Click to expand...
Click to collapse
Are you sure?! That sounds very unrealistic.
Click to expand...
Click to collapse
it's not unrealistic, it's true
chrishiggins said:
That is rubbish IMO. Three use orange 2g as already said if there isn't 3g network.
Click to expand...
Click to collapse
According to this article dated more than a year ago, you are wrong.

oscillik, once again you're the one that's wrong. Three do still allow you to roam onto oranges 2g network in areas with no 3g signal. I know this is true as I still occasionally do it.
Did you even bother reading the Reg article you posted. Try reading the very first paragraph "3 has started to switch off roaming onto Orange's 2G network in locations where it reckons its own coverage makes the 2G partner redundant."
If that looks familiar, it should as it's almost exactly what chrishiggins said.
You must be getting used to being wrong by now...

erbain said:
oscillik, once again you're the one that's wrong. Three do still allow you to roam onto oranges 2g network in areas with no 3g signal. I know this is true as I still occasionally do it.
Did you even bother reading the Reg article you posted. Try reading the very first paragraph "3 has started to switch off roaming onto Orange's 2G network in locations where it reckons its own coverage makes the 2G partner redundant."
If that looks familiar, it should as it's almost exactly what chrishiggins said.
You must be getting used to being wrong by now...
Click to expand...
Click to collapse
Actually you are wrong. Here is what chrishiggins said, with the pertinent details bolded for you
chrishiggins said:
That is rubbish IMO. Three use orange 2g as already said if there isn't 3g network. I work in the middle of nowhere and get excellent 3g signal from three. I have tried all operators before three and it has the best coverage and speed that I have found. Its like having 3 meg broadband.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Now, as you can see, he quite clearly states that even in the middle of nowhere, he gets excellent 3G signal. Nowhere in his post does he make any allusions to anything that the Register article mentions.
Also, yes I did read the article, particularly the part that states that the article is a year old.
Since you seem to be so keen on facts, please, find every single instance of where I have been wrong and haven't admitted to being so, and post the evidence for all to see, collated into one area.
Take your time.

Wow, what have you been smoking? I know what he said, you have quoted it several times.
Let's try this one more time :
"Three use orange 2g as already said if there isn't 3g network" This is what you originally quoted and stated was wrong, it is in fact true and is exactly what the Reg article says. You used to be able to use orange 2g anywhere in the UK but now you can only use it where there no good 3g signal.
"I work in the middle of nowhere and get excellent 3g signal from three" So he has a good 3g signal at his work, what's this got to do with being able to roam onto 2g in bad 3g areas?
oscillik said:
Since you seem to be so keen on facts, please, find every single instance of where I have been wrong and haven't admitted to being so, and post the evidence for all to see, collated into one area.
Take your time.
Click to expand...
Click to collapse
I think I'll pass, but If I'm reading a thread where you're spewing ****e and generally being rude I'll make a point of replying.

erbain said:
Wow, what have you been smoking? I know what he said, you have quoted it several times.
Let's try this one more time :
"Three use orange 2g as already said if there isn't 3g network" This is what you originally quoted and stated was wrong, it is in fact true and is exactly what the Reg article says. You used to be able to use orange 2g anywhere in the UK but now you can only use it where there no good 3g signal.
"I work in the middle of nowhere and get excellent 3g signal from three" So he has a good 3g signal at his work, what's this got to do with being able to roam onto 2g in bad 3g areas?
I think I'll pass, but If I'm reading a thread where you're spewing ****e and generally being rude I'll make a point of replying.
Click to expand...
Click to collapse
I apologise for being wrong with regard to your first point. As you have correctly made me out to be a fool here, chrishiggins does say that. Although it is still yet to be ascertained whether 3-UK still have any existing 2G roaming agreement with Orange, and if so, what areas this covers. I'm sure you can agree with me that 3-UK should really be a bit more transparent about which areas are able to receive 2G roaming. This would be beneficial for all existing and prospective customers.
The second point has a lot to do with being able to roam onto 2G in bad 3G areas, since in the majority of cases, 'middle-of-nowhere' places tend to not have 3G coverage. Now I know that is a very vague definition, but it is one that I'm sure you have experienced yourself. I would be very surprised if you had kept 3G reception whilst being in a place that most would regard as being in the middle of nowhere.
As for your closing point, I respect your tenacity. After the conversation we've had, you've successfully proven me wrong regarding something I have said, made me out to be a fool, and furthered the exploration of fact. You weren't trolling, you actually had a beef with what I had said. All in all, you've come out on top here, I've been given a swift clip round the ear, and other readers should hopefully be more informed. Can we at least agree that this is a positive outcome?

oscillik said:
I apologise for being wrong with regard to your first point. As you have correctly made me out to be a fool here, chrishiggins does say that. Although it is still yet to be ascertained whether 3-UK still have any existing 2G roaming agreement with Orange, and if so, what areas this covers. I'm sure you can agree with me that 3-UK should really be a bit more transparent about which areas are able to receive 2G roaming. This would be beneficial for all existing and prospective customers.
The second point has a lot to do with being able to roam onto 2G in bad 3G areas, since in the majority of cases, 'middle-of-nowhere' places tend to not have 3G coverage. Now I know that is a very vague definition, but it is one that I'm sure you have experienced yourself. I would be very surprised if you had kept 3G reception whilst being in a place that most would regard as being in the middle of nowhere.
Click to expand...
Click to collapse
It would be nice if 3 were a bit more transparent about where 2g was still available, unfortunately I don't see that ever happening.
Personally I've had a fairly good experience with 3 over the last 5 months, I get a good 3g signal at home and at work and find it generally OK. I was down in Cornwall a couple months ago staying in a hotel that could have been described as the middle of nowhere, I had no 3g signal but I was still able to roam onto 2g, so I know it still works in some places.
3 do seem to have improved there network since I last used them a few years ago. As a bonus, I think my GN is able to pick up a weaker 3g signal than my N1 was, maybe the hspa+ radio helps.
oscillik said:
As for your closing point, I respect your tenacity. After the conversation we've had, you've successfully proven me wrong regarding something I have said, made me out to be a fool, and furthered the exploration of fact. You weren't trolling, you actually had a beef with what I had said. All in all, you've come out on top here, I've been given a swift clip round the ear, and other readers should hopefully be more informed. Can we at least agree that this is a positive outcome?
Click to expand...
Click to collapse
I try to never troll, If I'm arguing a point it's because I believe what I'm saying is correct. Anyway I'm glad in this instance we're able to agree

rbs_uk said:
Are you sure?! That sounds very unrealistic.
Click to expand...
Click to collapse
Indeed, I'm calling BS here, I've been talking to them recently, they were telling me they don't run 2G themselves. If there really is no 3G coverage, they have a fallback in place that runs off the back of Orange.
They are slowing turning off 2G fallback in places where they consider their 3G coverage to be more than adequate.
cow.neondragon.net/index.php/three-begins-2g-coverage-switch-off-have-you-been-affected-your-rights

Network Selection Issue (T-Mobile)

Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret

Stretlow said:
Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret
Click to expand...
Click to collapse
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk

If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium

GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.

It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium

GR36 said:
It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium
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Can only go from what I was told by T-Mobile (who provide my work phone) who warned of network disruption in December while the final parts of the 3G network were merged.

Puzzlegirl said:
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk
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It changes as soon as I move
GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
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How do I change it to 3g only, this would obviously solve it
David Horn said:
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.
Click to expand...
Click to collapse
I was told by a customer service agent just last night that i will be on 2g with Orange, maybe it is area specific.
Thanks for the responces though chaps