Develop Bugs

MS Voice Command not installing after ROM upgrade...

Hello All,
I have recently upgraded my ROM from 1.31 to 1.40. While almost all the softwares I reinstalled gave me no problems, but MS Voice Command 1.0 just refuses to install properly.
It reports a non-recoverable error while writing uninstall information. But ironically it works fine. While uninstalling, it does, but reports the same error. This does not let the Voice Command 1.5 upgrade to work properly. As soon as the 1.5 upgrade is launched on the PC, it reports an error saying that Voice Command 1.0 should be installed on the PC, but uninstalled from the device. Which is exactly what I have done.
Any of you faced similar problems? And if you did what is the resolution?
Thanks,
Siddharth

I had a problem with the 1.40 and voice command as well, I don't recall exactly how I worked around it but it required installing and uninstalling in a wierd order.
I know I had to play with it for a while, I think this is how I ended up getting it to work for me:
1. install 1.0 to the desktop
2. upgraded to 1.5 on the desktop without installing to the device
3. then I hooked the device into the cradle and let it install.
However when I had to update for a friend's device:
1. install 1.0 to desktop
2. put the device in the cradle and let it install incorrectly
3. on the device, uninstall, ignore errors...don't put back into cradle yet
4. upgrade to 1.5 on the desktop
5. put the device in the cradle and let it download 1.5

New HTC sync failure

The new version of HTC sync (ver 2.0.33) installs but won't run with a message about the application launcher not being properly configured. Several re-installs also fail as does a reversion to 2.0.28 which was working before. Any clues?
(Windows XP servicepack 3 by the way)

Works OK here on Windows 7 64bit.

REB1 said:
Works OK here on Windows 7 64bit.
Click to expand...
Click to collapse
+1 as above

install previous and then use the update utility in the 28 to update to 33. Only update to 33 if you have issues with 28, dont update for the sake of updating.

HTC.com says
* If you have installed older version HTC Sync on your PC or NB, please uninstall the older version first.
Click to expand...
Click to collapse

Thanks for the help, people but the problem is I can't install either ...28 or ...33 since I followed HTC's own instructions to uninstall the former before adding the latter - so no way to use either. (And yes I did turn off firewall and anti-virus before the upgrade)

Win7 64 here, no prob installing but NO SYNC at all.
With Outlook opened: error because Outlook does not repsond.
With Outlook closed: runs, but it says 0 contacts sync'ed

For me on Win7 x64 Ultimate work both versions ok.

would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you

i had my outlook open, it doesnt really matter if its open or closed it will still sync. When you install the htc sync it installs the drivers, when you connect your phone your pc should find the device. Is your PC finding hte device? the next step is to sync your pc with your phone.
Did you clear the settings or are you still using your old ones? you might have to clear the settings of sync and then try again (start from beginning after your pc has installed drivers).
Your phone also needs to be in sync mode not charge mode

Thanks A|ex,
of course the phone is in sync mode, and yes all the drivers are installed.
Phone finds HTC Sync, starts the sync... then if Outlook is opened it returns me an error (impossibile to contact Outlook, or something similar), if Outlook is closed it ends up with no errors, but with the log saying "0 contacts sync'ed"...

having major problems with desire>pc.
not just htc sync, but the device in not even showing in device manager.
(win 7 32bit)
any ideas?
i have tried older htc syncs, drivers etc but i cannot even get the device to show
i would like access to sd card for music photos etc

JapanLover said:
would you guys (you who got the syncworking) tell me if you do so with Outlook open or closed and if you have subfolders in contacts?
thank you
Click to expand...
Click to collapse
the first version .28 i installed i had to have out look closed or i sync would fail, to get HTC sync to alow me to select out look on install again outlook had to be closed.
i have upgraded to .33 and now i can use sync with outlook open or closed and it syncs fine.
i uninstalled ver .28 before installing ver .33 also i had outlook closed when installing htc sync this time and the viruscheck disabled.
maybe the fact outlook was open first time round caused my problems.

HTC sync won't run

Started a new thread rather than reactivate an old one (sorry if this is poor behaviour)
The new version of HTC sync (...33) appears to install fine on my PC (WinXP SP3) but will not run. I get a message that the application launcher is not properly configured.
I have followed ALL the instructions regarding uninstalling old versions, turning off firewall and AV protection etc to no avail. Now getting the same message if I try to reinstall the old version - which previously worked fine.
HTC support were no help whatsoever so a further appeal to the generous folk on this forum for help?
PLEASE don't tell me to uninstall and reinstall or turn off my firewall and AV or go back to the old version - see above - but any other suggestions gratefully received!

Similiar Issue with HTC Sync 2.0.33
I experience a similar issue today.
I create an new appointment on the Desire with the "Calendar" set to "My Calendar", connect with PC, it sync fine but the newly created appointment does not show up in Outlook.
So I delete the appointment in Desire and recreate the same appointment with "Calendar" set to "PC Sync". HTC Sync did not pick up the change automatically, try "Sync now" and it gives error saying cannot sync.
Discount the USB cable and try again, still say it cannot sync.
Power cycle the Desire and connect to PC again, HTC Sync takes a minute or so and report "Unable to find HTC Sync on the PC"
Suspect some bug in the HTC Sync software.
Any comments/ suggestion?

Rather a different problem I think

Any solution?
I have the same problem with HTC Sync application. I uninstalled it several times and tried different versions but still not working.
It actually was working without any problem, but after changing my desire Z ROM to a new one, the problem started on my PC !!!
Even before connecting my phone to the PC, the HTC Sync application cannot start. It flashes an error message very fast that I cannot read what it says and there's no log file to check this error offline.
Can someone help please?

Same problem here
Hi,
i tried to install several versions; but on win7 64 with no luck. Latest version 3.05551, still the same. Flashes some message, so quick that is impossible make screen, and is gone.
Still the same and it desnt matter if im logged as admin or common user...
BUT - when i try start synchronization from trayicon with phone connected - it appeares that sync is working; but nothing is set to tynchronize.
Now i got idea. Ill try make video of that flashing message with phone, mayby we find some clue...

[Q] HTC Sync Manager Installer Error

Hi.. I need help with HTC Sync Manager Installation.
I just bought HTC sync manager few days back and was installing HTC Sync Manager but having error in installation.
It says:
"The files for installation requirement CheckAndRemoveOldHtcDriver could not be found. the installation will now stop. This is probably due to a failed, or canceled download."
I tried downloading setup file again, but no use.
What am I missing?
I m using WinXP service pack 2 32-bit.
Need Sync Manager for many purposes..
TIA.

Vipin_C said:
Hi.. I need help with HTC Sync Manager Installation.
I just bought HTC sync manager few days back and was installing HTC Sync Manager but having error in installation.
It says:
"The files for installation requirement CheckAndRemoveOldHtcDriver could not be found. the installation will now stop. This is probably due to a failed, or canceled download."
I tried downloading setup file again, but no use.
What am I missing?
I m using WinXP service pack 2 32-bit.
Need Sync Manager for many purposes..
TIA.
Click to expand...
Click to collapse
Had the same issue too.. Any method to solve???

actually HTC Sync Manager contain all the file required for it to run, suggest to just remove those ms visual c related file and old htc sync then reinstall again

tect said:
actually HTC Sync Manager contain all the file required for it to run, suggest to just remove those ms visual c related file and old htc sync then reinstall again
Click to expand...
Click to collapse
Anyone had any luck? I have been trying for avery long time but no success. Tried uninstalling the MS C related files. If i remove, it tells me MS VC Redist 2005 missing. When it is installed, it still gives the same error,

vijayendra16 said:
Anyone had any luck? I have been trying for avery long time but no success. Tried uninstalling the MS C related files. If i remove, it tells me MS VC Redist 2005 missing. When it is installed, it still gives the same error,
Click to expand...
Click to collapse
Ok. No luck..googled..tried every possible thing but no luck..giving up..

possible solution
vijayendra16 said:
Ok. No luck..googled..tried every possible thing but no luck..giving up..
Click to expand...
Click to collapse
This issue seems to come up again and again. I ran into this myself and discovered that in my case Threatfire was causing the problem. I had to uninstall Threatfire in order to succesfully install HTC Sync Manager. Stopping Threatfire was not enough!
Similiar issues seem to occur when using personal firewalls, in some cases deactivating the software is not enough.

Desire Sync Manager

I've never been able to get my HTC Desire to sync (either to my PC or to my google online account), but now that it's 5 years old and time to upgrade it, I'd like to backup everything (well, phone book, contacts, etc) to my PC, and reload it to the new phone.
I've downloaded the latest sync manager from HTC and installed it, but the manager just says "no phone connected" and the phone says that it can't find the manager - even though windows 7 said that the driver was installing and was OK to use.
I did some research and found that this is not an uncommon problem. Apparantly the Desire is incompatible with the latest sync manager version so my question is, what version should I be looking for and where can I download it? Thanks