Develop Bugs

dropped calls/no signal

Hi all, i know this is a well talked about subject as i have done numerous google/ask searches, i find an awful lot but don't really seem to get any answers, over the last week i must have read hundreds of pages so please anyone who is going to tell me to google this problem, please don't as i have until i could scream lol......anyway, this is the problem i am having......
Hubby bought the HTC desire on ORANGE but then decided he wanted an iphone4 so he gave his desire to me, i am a vodafone user, as we have teenage children and the freedom/family packs are such good value, i wanted to stay on vodafone so i got the phone unlocked with an unlock code at my local mobile fone shop...hubby had never used it as a phone, just as a gadget to mess about on so we weren't aware there was any problems.... the problems i am having are these...i can't get the phone to hold a call, if i use wmcda only mode, its slightly better and i can usually get a call out but it will drop out if i stay on the line to long, if i use gsm only then i can't get a call out at all, the phone stays silent for a few seconds and then just drops out......on both settings the signal is fluctuating like mad and often gives me a x where my signal should be, i love the phone as a gadget but at the moment im not getting much luck with it as a phone.....a few things i thought may be to blame are
could it be the way the fone shop unlocked it??
i have used the same sim card (voda) for around 4+ years, could i need a better sim???
could it be because all the settings on the phone belong to orange and arn't set up to use on voda??
i have read on a few sites where people have returned these phones only to be given another one that has the same issues where others have recieved another hand set and the problem is solved but some people say they have no call dropping/signal issues at all and love the phone....im confused, i have been looking around the site and seen peopl are using custom roms and/or debranding the phone, could that help with my issues??
if anyone can help me i would really appreciate it ...
thanks in advance
emma......ps sorry for such a long post

Try with another SIM card. If it works, then your current SIM is broken, if it doesn't work, it's most likely the phone causing problems.
Sent from my HTC Desire using XDA App

How did you get the phone unlocked, if it was with code, which is the most common method you shouldn't have any problems?

yes it was with a code, apparantly they get those codes from HTC themselves, i did try an orange sim card in it, it wasn't much better, my sim card can't be broken as i have it in my old iphone 2g, which i have had to go back to at the moment, HTC will get my phone very soon to have a look at as ups have just picked it up, i'll post back when i have my new/repaired device....thanks

[Q] Wifi ERROR HTC Desire with a twist

Hello everyone,
This is my first time posting on this forum but have used it in the past to port Android on to my old HTC Touch HD, and having seen what you guys are able to do am really, really hoping you will be able to help me.
I recently got a HTC desire on a new contract. The phone is unbranded/unlocked as I got it through E2Save. The phone is the S-LCD version of the HTC Desire and came pre-loaded with Android 2.2. However 2 weeks ago I recieved a message informing me on an OTA update for my phone. I cant remember specifics but it seemed to be a small update and something to do with improving the layout of the Russian keyboard, multiple email account support and something else.
Well to cut a long story short this mini update has bricked (seen the term used on varying forums) my wifi.
I have seen in a forum about booting back to 2.1 but it said this could break the screen on the SLCD version of the desire. Please if you have any information that can help me fix this please let me know.
I dont want to have to send it to the HTC repair centre and wait 15 days for this to be resolved as I have just started work, have no spare phones and pretty much rely on this phone to get me through my long and busy london commute.
Fingers crossed someone can help and I look forward to hopefully being able to use wifi again.
Cheers
Adam

Advice needed

Hi all.
I bought my HTC Desire sometime in May. I got it from someone that brought it from UK (Orange branded).
3 months later it started showing the signs of random reboot (the well known issue), and lately they have started happening daily. What's even worse, after 1-2 random reboots, the device sticks itself at the white HTC bootscreen and does nothing. No matter how long I leave it without battery the only solution I have found to bring my device back to life is:
1. Install a generic RUU (through PB99IMG.zip)
since I need/have non-generic ROM, I continue:
2. root it with unrevoked
3. install rom manager from market
4. restore the nandroid backup.
I do this all the time, in the beginning I used to do it ~weekly, lately I do it daily. This is getting worse and worse.
Anyway, let's get to the fun part.
I have decided to buy a new one, since I don't have a warranty for this one. I am in doubt a bit, that is why I decided to ask the community. I wonder about the future support from HTC for Desire, the knowledge that I will get a device with SLCD is killing me (seeing how better is AMOLED), etc... So what do you think, should I get a new Desire, should I get another device, or should I wait for something better soon?
Thanks all.

Anyone?

sell as faulty on eBay (should get about £200)
buy something newer, not saying that the Desire is bad (cos itsw NOT!) but technology moves on quickly so getting a newer device will last longer (as in you will appreciate it a lot longer)
would recommed the Desire Z or the Desire HD, however a lot more expensive...

[Q] Wifi Error - Will not activate

Hello everyone.
I'm having the same issue as quite a LOT of DHD owners, the same issue that seems to have no actual answer (I've done a lot of searching).
I get an Error whenever I try to turn on my wireless or wireless hotspot.
I have a non-rooted, no custom-ROM, Unlocked, Telus coded HTC Desire HD updated to Android 2.3.5 w/ HTC Sense 3.0. I am currently on Rogers Wireless, but the problem started while I was with Telus. I've spoken with Telus techs already, and the ones I've spoken with are completely incompetent and I'm really not sure why they work in that department. (I know it's mean but I know for a fact that most, if not all, of the Telus agents are 3rd party contracted employees that work for a contact centre, and they only get, and use, information that is provided by Telus. Most of the information is useless for these kind of issues.)
I noticed my wireless acting strange after the update came out (yes I know it was a long time ago). I had gotten the error half a dozen times, but a soft reboot would always fix it. I didn't unlock my phone until February, 2013. The issue started in... June or July 2012, I think..
I dropped my phone a couple times, landing on the left top hand corner once or twice, didn't get an error. Then one day I just wasn't able to get my wireless to work at all. Tethering worked fine until I unlocked it and moved from Telus to Rogers.
I've been unable to use wireless connectivity for half a year now, and after switching to Rogers Wireless (Telus doesn't cover the area that I now live in), I lost the 5gb data plan that I had, and only have 1gb data per month. I am quite a power user, and I now really need wireless connectivity so that I don't have to worry about going over my data limit. Sad to say but Rogers has terribly expensive plans.
I have tried:
-Cleaning battery cover contacts
-Hard reset (removing battery & waiting a few minutes before turning back on)
-Factory Reset (once, but now I'm afraid to lose all of my contacts that I can't seem to figure out how to back-up [if anyone has any advice on this off-topic, it would be nice to hear about that])
-adding IP/Gateway configuration
-Opening a ticket with HTC (I haven't had a reply from them in a week)
-Speaking to the [unknowledgable] techs at Telus
-Google
-Many android forum searches, including XDA, that lead to no actual answer, or answers that lead to custom ROMS (Which I'm trying to avoid because I can't seem to figure out how to properly install one)
I don't know what else to try, I love this phone and I don't want to have to spend $600 for a new one. (I hate contracts, and I'm currently on a month-to-month with Rogers Wireless)
If one of you can solve this problem, I swear I will give you all dah loves. :3
-MrPhooey

Try buying a new battery cover and sim cover can work sometimes.
Sent from my Reborn Desire HD in another dimension...
That thanks button doesn't bite

HTC finally got back to me with a decent reply. The one who emailed me advised that I try a Wipe Cache Partition. I haven't done that yet, so I'm going to try and see what happens I suppose.
Update: Still nothing. Will have to try something else.

Hey Phooey. I have a similar issue with my DHD and people have been about as helpful as they can be without a logcat to search for errors. Here is the thread I started on my issue: http://forum.xda-developers.com/showthread.php?t=2269203. Tried to get HTC to fix it but they were no help at all.
I suggest you make a logcat and attach it to this thread so a dev can peruse it and hopefully help you out.

I'll definitely try that. I read through your thread and I'm starting to think that it could possibly be a hardware issue with my phone as well, seeing as the problem didn't start until I dropped it without the case on. I'm just happy DHDs have a nice sturdy construction.
Sent from my HTC Desire HD A9191 using xda app-developers app

Make sure the "flash" panel is secure (gps antennae are behind it - wifi too maybe, not sure). Tethering can be detect by a phone network so wouldnt surprise me if they could stop it too! Contacts can be automatically backed up with your google account in settings/accounts/google and make sure contacts is ticked, as a secondary precaution you could use something like "my backup" off google play to backup things like contacts calendar entrys call log etc and also the apps you have installed.
https://play.google.com/store/apps/details?id=com.rerware.android.MyBackup
If you go down the route of rooting you could try different roms to see if the problem persists across severel roms and if so then that would indicate a hardware issue

hello....
i have htc desire hd.
it is showing wifi error since i have dropped it from my hand.
since then i have tried something but did'nt work.i don't how to solve it.
if someone knows the solution for it then plz help.
THANK YOU!!!!!!

Hello all, am looking for a parnter who knows how to repairs phones and who is ready to extend his or her business in Sierra Leone, West Africa.
Josephus Sankoh
+23276546804
[email protected]

Exactly what has happened to me and my old (but faithful) HTC Desire. Did you get a solution?
(I am going to try this htcdesireforum.com/htc-desire-troubleshooting/wifi-'error'-after-installing-android-2-2/msg9369/#msg9369 )

Dialling a code worked for me.
Mr_Phooey said:
Hello everyone.
I'm having the same issue as quite a LOT of DHD owners, the same issue that seems to have no actual answer (I've done a lot of searching).
I get an Error whenever I try to turn on my wireless or wireless hotspot.
I have a non-rooted, no custom-ROM, Unlocked, Telus coded HTC Desire HD updated to Android 2.3.5 w/ HTC Sense 3.0. I am currently on Rogers Wireless, but the problem started while I was with Telus. I've spoken with Telus techs already, and the ones I've spoken with are completely incompetent and I'm really not sure why they work in that department. (I know it's mean but I know for a fact that most, if not all, of the Telus agents are 3rd party contracted employees that work for a contact centre, and they only get, and use, information that is provided by Telus. Most of the information is useless for these kind of issues.)
I noticed my wireless acting strange after the update came out (yes I know it was a long time ago). I had gotten the error half a dozen times, but a soft reboot would always fix it. I didn't unlock my phone until February, 2013. The issue started in... June or July 2012, I think..
I dropped my phone a couple times, landing on the left top hand corner once or twice, didn't get an error. Then one day I just wasn't able to get my wireless to work at all. Tethering worked fine until I unlocked it and moved from Telus to Rogers.
I've been unable to use wireless connectivity for half a year now, and after switching to Rogers Wireless (Telus doesn't cover the area that I now live in), I lost the 5gb data plan that I had, and only have 1gb data per month. I am quite a power user, and I now really need wireless connectivity so that I don't have to worry about going over my data limit. Sad to say but Rogers has terribly expensive plans.
I have tried:
-Cleaning battery cover contacts
-Hard reset (removing battery & waiting a few minutes before turning back on)
-Factory Reset (once, but now I'm afraid to lose all of my contacts that I can't seem to figure out how to back-up [if anyone has any advice on this off-topic, it would be nice to hear about that])
-adding IP/Gateway configuration
-Opening a ticket with HTC (I haven't had a reply from them in a week)
-Speaking to the [unknowledgable] techs at Telus
-Google
-Many android forum searches, including XDA, that lead to no actual answer, or answers that lead to custom ROMS (Which I'm trying to avoid because I can't seem to figure out how to properly install one)
I don't know what else to try, I love this phone and I don't want to have to spend $600 for a new one. (I hate contracts, and I'm currently on a month-to-month with Rogers Wireless)
If one of you can solve this problem, I swear I will give you all dah loves. :3
-MrPhooey
Click to expand...
Click to collapse
----
I had the same Wifi error on my phone when I try to turn ON it showed me "Error" . MAC Address was also showed " unavailable ".
Try dialling *#*#526#*#* on the phone keypad. This worked for me.
HTC Desire HD A9191 (Ace) DHD Gingerbred 2.3.5 Stock ROM

[Q] 2 Stock HTC One M8's compasses unresponsive after 4.4.3 OTA

am I just astoundingly unlucky or is there a problem ! My first M8 (new last week on a 2 yr contract from Vodafone via carphonewarehouse) arrives through the post from CFW warehouse and I happily use it for a week...i apply all the updates, all is good. Then I go to use a nav app on a walk and find it's not turning. googlemaps the same, no compass apps are working either. I return it to a CPW store on Monday and swap it for a new one. Googlemaps looks ok instore so I walk away.
That day at home I start playing and find the compass needs constant calibration so I suspect a problem and log a call with HTC. That night, I accept the 4.4.3 OTA update and immediately following that, the compass now locks up as it did with the first one.
Logged the extra info with HTC and they took me through a factory reset, cache wipe, safe mode...still same problem.
THe compass will occasionally rotate on first opening googlemaps but within seconds will 'lock' up and refuse to move unless you navigate away from the app and back again..at which point it works a few seconds then locks up again.
Anyone else got a stock M8 experiencing the same problem ? can't be just me surely ! It wasn't until this M8 that I even had the need to calibrate the compass and I've had loads of HTC's in the past..
Ant.

Hi Ant,
I have exactly the same issue. No amount of 'resetting' will fix it. The compass is off by 90 degrees and then freezes completely after a few seconds. I've only noticed this as I write 'Metal Detector' apps for Android and couldn't figure out why nothing was working properly on my new M8. The magnetics on X, Y and Z are completely screwed up, see my post here if you're bored http://www.basic4ppc.com/android/fo...applications-using-the-magnetic-sensor.45170/
Coincidentally, I also got my phone last week from the Carphone Warehouse as well...
Chris
---------- Post added at 04:20 PM ---------- Previous post was at 03:55 PM ----------
Also I've just ran the Hall-Sensor Test using HTC's inbuilt test function. If you type *#*#3424#*#* into the phone does it fail the test also?

My hall sensor seems ok on this one...I was using a dotview case on the first unit and decided not to use it on this unit until I knew what the problem was as I was suspecting the magnet in the dotview could have been putting the compass out. It's possibly worth you (and anyone with the same problem) raising a ticket with HTC. I did it via the live chat on their website and they were very good (although you'd need to set aside time to go through the whole factory reset / wipe cache / safe mode diagnosis before they'll escalate the issue).
as with anything like this...the more people that have the issue and raise it the better but it's only you and me at present ! I also logged a call with Vodafone who said I had the option of returning it today (the last day of my 14 day cooling off period) for a replacement or different model but I said I'd like to keep it for now but wanted them to log the issue. If it's a hardware issue, we have a 2 yr HTC warranty..if it's firmware, then it'll get fixed anyway so I'd rather keep it than mess about with a different phone.....however I am annoyed because a month or so ago I vowed never to go HTC again having had 5 One X's replaced over 2 years (screen creak, faulty wifi antena - the squeeze test (had this twice), faulty radio antena draining battery), and here I am again...
Ant.

I'm using the freebee case that came with the phone. Does the compass still freeze with your replacement then?
I had the same woes with my One X but I keep returning back to HTC each time
Chris

The replacement needed regular compass recalibration...I noticed it only because I was specifically looking for a problem. It was fine all day, just needed calibrating all the time...then I noticed the 4.4.3 update notification so thought I'd accept it to see if that fixed the problem...then the compass started to freeze up completely and has been like that ever since.
The first unit I had I didn't notice any problems until the first time I USed the compass on a walk..that was a week in, and I'd already applied the 4.4.3 update..I imagine i would have had the same calibration issues had I used the compass before I'd applied 4.4.3.
Cheers
Ant.

I updated my phone to 4.4.3 within minutes of stepping outside the shop so no idea of it's behaviour before hand. The Carphone Warehouse has a 28 day windows of opportunity to replace a faulty handset. After that period it technically has to be sent away to HTC for repair/replacement. The 14 day 'rule' is the cooling off period relating to your contract (i.e. if you suddenly you discover you have no phone signal at home when the operator claimed you should have etc).
I'm getting mine replaced in a few days. A friend of mine who works at the CPW is going to see if the replacement phone is likely to be of the same delivered batch to the central warehouse in a hope of possibly identifiying a dodgy batch..

Just to keep this thread updated as well, my replacement M8 which came with 4.4.3 preinstalled this time still has the issue of the compass freezing after a few seconds.
All magnetics readings on X, Y and Z axis are zero.
Also posted on http://forums.androidcentral.com/htc-one-m8/400898-htc-one-m8-gps-compass-sky-map.html

had the same problem. it's the sensor_hub.img, htc screwed it up somehow. don't know, what's wrong exactly, but flashing 3.x firmware only, which contains new radio and sensorhub, fixed it for me. everything works again, beside gps... just don't get a fix, neither in sense nor in aosp based roms. sometimes one sat, sometimes two, but never full fix. damn...

Some of my friends use M8 didn't have the issues, but there's one had the same issue, didn't know why....
But the navigation is alright, only the digital compass will point the wrong direction,
my friend had contacted the HTC call center, and HTC already knew it and will enhance the digital-compass function.
I think it's software issue, but not everybody will come across it.
seadersn said:
had the same problem. it's the sensor_hub.img, htc screwed it up somehow. don't know, what's wrong exactly, but flashing 3.x firmware only, which contains new radio and sensorhub, fixed it for me. everything works again, beside gps... just don't get a fix, neither in sense nor in aosp based roms. sometimes one sat, sometimes two, but never full fix. damn...
Click to expand...
Click to collapse

unfortunately it IS software issue, sure it worked just fine. then the updates came and now...

Maybe this is isolated to your carrier?
I have an AT&T M8 that's been bootloader unlocked and S-OFF'd, currently running the 3.28.401.6 firmware, and I have never had a single issue with the magnet sensor, even using a dot-view case.

OMGMatrix said:
Maybe this is isolated to your carrier?
I have an AT&T M8 that's been bootloader unlocked and S-OFF'd, currently running the 3.28.401.6 firmware, and I have never had a single issue with the magnet sensor, even using a dot-view case.
Click to expand...
Click to collapse
Not Vodafone specific as there's some guys on another forum on Verizon with the same issue. Looking at my version, I have HBOOT-3.18.0.0000 and kernel 3.4.0-ge224610

cookan said:
Not Vodafone specific as there's some guys on another forum on Verizon with the same issue. Looking at my version, I have HBOOT-3.18.0.0000 and kernel 3.4.0-ge224610
Click to expand...
Click to collapse
Is Vodafone GSM or CDMA?

I also got the problem on 4.4.3..
sesnor stuck on 0 data..
can someone confirm the problem fixed on 3.28.401.6 OTA?
hope its not hardware.. thank you..

for me it did, at least partially, which means the following:
gps still is not working. this is on gpe & slimkat, sense shows the same.
btw, vodafone should be gsm.

I contacted UK HTC support today regarding my ticket and was told they are aware of a compass problem with ALL M8's following the last update and this will be fixed in the next firmware release due mid October 'so anytime now' . So don't hold your breath...but at least confirmed by HTC that this is a firmware issue that will get resolved.

I'm not sure what is different about my phone, but the compass is working just fine. I recently re-ran the Developer Edition RUU and let it up take OTA updates to 2.22.1540.4. Other than having to calibrate it in GPS Status, I haven't had any issues. For giggles, I took out my old Motorola Electrify, calibrated its compass, and the two were within a degree or so of each other. (which, given the hardware, seems reasonable)

my stock M8 bought a month ago took the OTA update and ended up with 2.22.401.5 (in the UK). so maybe your revision doesn't have the same issue ? I'm still a bit unconvinced to be honest. For HTC to be including a fix in a release that's already going out they must have known about the issue ages ago to be able to fix and test ready for this release. I raise a ticket a week or so ago and HTC support don't know anything about a problem....either they're rushing in a fix or tried to keep the problem a secret....or haven't fixed it at all...

does someone know, if there ARE different revisions of our m8...? haven't informed myself til now about that, maybe someone already knows the answer?
jshamlet, is your gps working? do you get a fix in gps status and tool box? btw, gps essentials is a very nice app, too

seadersn said:
does someone know, if there ARE different revisions of our m8...? haven't informed myself til now about that, maybe someone already knows the answer?
jshamlet, is your gps working? do you get a fix in gps status and tool box? btw, gps essentials is a very nice app, too
Click to expand...
Click to collapse
Well that was interesting. I just took my phone out to a nearby field, turned the GPS on (which I normally leave off to save battery), and the compass went wacky. I was able to recalibrate it, but it started jerking around a bit, as if it weren't updating very fast. The GPS, however, locked on to 12-14 satellites and got a solid fix. Even in my office, it is able to see 9 and get a fix.
What is odd is that the compass was pretty spot on until I turned the GPS on, and it seemed fairly stable. The minute I turned the GPS on, the compass started acting up.