Hi all, i know this is a well talked about subject as i have done numerous google/ask searches, i find an awful lot but don't really seem to get any answers, over the last week i must have read hundreds of pages so please anyone who is going to tell me to google this problem, please don't as i have until i could scream lol......anyway, this is the problem i am having......
Hubby bought the HTC desire on ORANGE but then decided he wanted an iphone4 so he gave his desire to me, i am a vodafone user, as we have teenage children and the freedom/family packs are such good value, i wanted to stay on vodafone so i got the phone unlocked with an unlock code at my local mobile fone shop...hubby had never used it as a phone, just as a gadget to mess about on so we weren't aware there was any problems.... the problems i am having are these...i can't get the phone to hold a call, if i use wmcda only mode, its slightly better and i can usually get a call out but it will drop out if i stay on the line to long, if i use gsm only then i can't get a call out at all, the phone stays silent for a few seconds and then just drops out......on both settings the signal is fluctuating like mad and often gives me a x where my signal should be, i love the phone as a gadget but at the moment im not getting much luck with it as a phone.....a few things i thought may be to blame are
could it be the way the fone shop unlocked it??
i have used the same sim card (voda) for around 4+ years, could i need a better sim???
could it be because all the settings on the phone belong to orange and arn't set up to use on voda??
i have read on a few sites where people have returned these phones only to be given another one that has the same issues where others have recieved another hand set and the problem is solved but some people say they have no call dropping/signal issues at all and love the phone....im confused, i have been looking around the site and seen peopl are using custom roms and/or debranding the phone, could that help with my issues??
if anyone can help me i would really appreciate it ...
thanks in advance
emma......ps sorry for such a long post
Try with another SIM card. If it works, then your current SIM is broken, if it doesn't work, it's most likely the phone causing problems.
Sent from my HTC Desire using XDA App
How did you get the phone unlocked, if it was with code, which is the most common method you shouldn't have any problems?
yes it was with a code, apparantly they get those codes from HTC themselves, i did try an orange sim card in it, it wasn't much better, my sim card can't be broken as i have it in my old iphone 2g, which i have had to go back to at the moment, HTC will get my phone very soon to have a look at as ups have just picked it up, i'll post back when i have my new/repaired device....thanks
Related
Hiya guys, 1st time poster so please treat me gently!!!
The crux of the matter is my younger sister returned from her holiday in spain to her dad's with a mobile she'd found near his house, a HTC Touch.
The phone itself had no SIM card in when found, and appears to be on the Orange network, with French language.
The phone itself, when you turn on, asks for (I think - its in French!!) a password or pin number. Apart from that its in full working order.
My question is, is there anything I can do with it? I looked on the HTC website and at the online manual. It mentioned "Hard Reset" which I did and assumed would restore the phone to factory default settings (the manual also said all data and passwords would be lost), but still, on reboot there is the prompt for the password. Unfortunately my GCSE french is all i can remember so looking in the French language manual probs isnt a good idea!
I know that IMEI numbers sometimes get blocked etc after loss. But is there a way round this??
I thought I'd defer to you guys superior knowledge as I say. Apologies if any of these questions break forum rules etc, as I said, this is all new to me and im not sure of the legality of using the phone now either, but otherwise its going to waste and never even had a SIM in when found. Is the phone now only worth scrap?? It would seem a massive shame if so.
Thanks for your time, and if you have any advice, id appreciate it lots
Well, I said I was a noob with all this stuff!!! Erm, I managed to hard reset the phone....my French wasnt up to scratch and guess what.......id pressed the wrong button for the master reset
****Very embarrassed smiley!!!!!!!****
anyway, this forum has taught me a few things already, so thanks.
Now, where to get a link for an English Rom to reinstall WM6 in Eng Lang (its still in french!! )
I can't beleive someone took his/hers SIM card out and threw away his/hers Touch. Everyone loves that device!
G.
http://forum.xda-developers.com/forumdisplay.php?f=359
wwe ==world wide english
but best practice when finding something like that is to return it
as it could be a stolen and imei blocked device
there might be a reward
Rudegar said:
http://forum.xda-developers.com/forumdisplay.php?f=359
wwe ==world wide english
but best practice when finding something like that is to return it
as it could be a stolen and imei blocked device
there might be a reward
Click to expand...
Click to collapse
Oh, I wholeheartedly agree. But it was my little sister who found it near her fathers house in Benidorm, and its in French. I can only assume it was a tourists, however the fact there was no sim in is weird.
But she brought it back to the UK now, and Im just wodering how to get it to work. Seems a great shame, especially when I did a bit research and saw what kind of cool phone it was.
I cant stress enough how much Im being genuine about this too, the phones not stolen etc.....i just dont think there'd be any way to find the owner, if there ever was one!!!
I'd almost bet the phone was stolen in the first place and the theif pulled the sim so that if the phone accidentally got turned on it wouldn't leave a trace on the network and then when things got a little to hot for them to handle they ditched the phone where your sister found it.
xeno1 said:
I'd almost bet the phone was stolen in the first place and the theif pulled the sim so that if the phone accidentally got turned on it wouldn't leave a trace on the network and then when things got a little to hot for them to handle they ditched the phone where your sister found it.
Click to expand...
Click to collapse
Quite possibly.
Well, at least the theif never prospered if that was the case.
Hi everyone,
Latest Desire update has ben bringin a lot of problems to a lot of people. Apparently Wi-fi is not working properly, missing apps in the market which are already installed on the phone, battery issues....to name few. This affects branded and non branded phones...as far as I know.
I already contacted HTC and Vodafone (because in this case my update came thru Vodafone with a different firmware number but in fact it's exaclty same update) and they are sending me back and forth to each other. Bad service... Both companies are not willing to help at this moment.
A good example are ADW Launcher and LauncherPro. Both launcher can't be found in the Market anymore (check comments on developer's websites). People are downloading apks from their websites directly. Also QuickSettings is not to be found anywhere.
Wi-fi is not working for some of us.
And some people mentioned that battery life has dramatically improved/got worse.
WHAT'S HAPPENING?!?!?!?!
Has anyone experienced similar problems??? And better one....does anyone has a solution? Preferably without having to root your phone.
Quite a few problems here already mate
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
I have updated my Desire which has not been altered in anyway and it now has a nifty text count next to the persons name whom the conversation is to. However my Desire now has to load to conversation and texts every time instead of previously just popping up. It also lags when i send a text when it updates the conversation. Is there any way round this as the phone was perfect until this why fix what was not broken
Has anyone had problems with their GPS since updating? Mine wont work at all now :-(
Erm.... this is a little embarrassing but I feel I need to own up to prevent misleading anyone. As mentioned in my earlier post in this thread, I have arranged with HTC customer support to send my Desire back for repair. They pick it up Monday.
I bought a cheap £10 phone to keep me going. It arrived this morning. I put the SIM card in and powered up the phone.
"No SIM card instered" was the message it greeted me with. After numerous power-up and power downs, and some SIM card hoakee-coakee, it finally recognised the SIM card......then dropped the signal to Orange. EXACTLY what my HTC Desire did.
Doh.
I had tried the SIM card in another phone (my girlfriends Blackberry) when the problems first started and it had worked straight away. But the SIM card seems to be random in it's failures. Should have tested more rigorously.
Sorry guys but in my instance it seems I have simply a faulty SIM card. The first one I have ever had go wrong in 12 years, but there you go. I was too fast to blame Android/HTC.
Weird. I have none of these issues.
My WiFi works fine.
I don't know about missing apps, my phone came preloaded with 1.21.405.2
Also, my battery is AMAZING. Right now it's on 70% While it's not been charged for 10h 40m 33s. And that is with 3G and quite some instant messaging.
And I just searched the market for ADW Launcher and LauncherPro. Could find them both.
Hi,
I updated my desire yesterday and since then i cannot send texts and constantly seem to be on 'limited' service or a very weak signal. i am on 02 as are other members of the household who are not experiencing any problems.
I've tried the quick fix of putting it in airplane mode but makes no difference what-so-ever.
wnp_79 said:
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
Click to expand...
Click to collapse
Good luck with HTC's crappy repair centre. Mine's been in three times and they've sent it back once with dust under the screen, and once with a scratch -- every time taking longer than a week.
Still having problems here-the signal is loads better today but still cannot send or recieve texts...the odd one will get through but thats after its been sat retrying for half an hour.
Can make and recieve calls no problem.
Have also noticed the display is very slow to respond on a swipe, sometimes takes several attempts to move between homescreens.
I wish I'd not bothered with the update...if it ain't broke.....
Hello everyone.
I'm having the same issue as quite a LOT of DHD owners, the same issue that seems to have no actual answer (I've done a lot of searching).
I get an Error whenever I try to turn on my wireless or wireless hotspot.
I have a non-rooted, no custom-ROM, Unlocked, Telus coded HTC Desire HD updated to Android 2.3.5 w/ HTC Sense 3.0. I am currently on Rogers Wireless, but the problem started while I was with Telus. I've spoken with Telus techs already, and the ones I've spoken with are completely incompetent and I'm really not sure why they work in that department. (I know it's mean but I know for a fact that most, if not all, of the Telus agents are 3rd party contracted employees that work for a contact centre, and they only get, and use, information that is provided by Telus. Most of the information is useless for these kind of issues.)
I noticed my wireless acting strange after the update came out (yes I know it was a long time ago). I had gotten the error half a dozen times, but a soft reboot would always fix it. I didn't unlock my phone until February, 2013. The issue started in... June or July 2012, I think..
I dropped my phone a couple times, landing on the left top hand corner once or twice, didn't get an error. Then one day I just wasn't able to get my wireless to work at all. Tethering worked fine until I unlocked it and moved from Telus to Rogers.
I've been unable to use wireless connectivity for half a year now, and after switching to Rogers Wireless (Telus doesn't cover the area that I now live in), I lost the 5gb data plan that I had, and only have 1gb data per month. I am quite a power user, and I now really need wireless connectivity so that I don't have to worry about going over my data limit. Sad to say but Rogers has terribly expensive plans.
I have tried:
-Cleaning battery cover contacts
-Hard reset (removing battery & waiting a few minutes before turning back on)
-Factory Reset (once, but now I'm afraid to lose all of my contacts that I can't seem to figure out how to back-up [if anyone has any advice on this off-topic, it would be nice to hear about that])
-adding IP/Gateway configuration
-Opening a ticket with HTC (I haven't had a reply from them in a week)
-Speaking to the [unknowledgable] techs at Telus
-Google
-Many android forum searches, including XDA, that lead to no actual answer, or answers that lead to custom ROMS (Which I'm trying to avoid because I can't seem to figure out how to properly install one)
I don't know what else to try, I love this phone and I don't want to have to spend $600 for a new one. (I hate contracts, and I'm currently on a month-to-month with Rogers Wireless)
If one of you can solve this problem, I swear I will give you all dah loves. :3
-MrPhooey
Try buying a new battery cover and sim cover can work sometimes.
Sent from my Reborn Desire HD in another dimension...
That thanks button doesn't bite
HTC finally got back to me with a decent reply. The one who emailed me advised that I try a Wipe Cache Partition. I haven't done that yet, so I'm going to try and see what happens I suppose.
Update: Still nothing. Will have to try something else.
Hey Phooey. I have a similar issue with my DHD and people have been about as helpful as they can be without a logcat to search for errors. Here is the thread I started on my issue: http://forum.xda-developers.com/showthread.php?t=2269203. Tried to get HTC to fix it but they were no help at all.
I suggest you make a logcat and attach it to this thread so a dev can peruse it and hopefully help you out.
I'll definitely try that. I read through your thread and I'm starting to think that it could possibly be a hardware issue with my phone as well, seeing as the problem didn't start until I dropped it without the case on. I'm just happy DHDs have a nice sturdy construction.
Sent from my HTC Desire HD A9191 using xda app-developers app
Make sure the "flash" panel is secure (gps antennae are behind it - wifi too maybe, not sure). Tethering can be detect by a phone network so wouldnt surprise me if they could stop it too! Contacts can be automatically backed up with your google account in settings/accounts/google and make sure contacts is ticked, as a secondary precaution you could use something like "my backup" off google play to backup things like contacts calendar entrys call log etc and also the apps you have installed.
https://play.google.com/store/apps/details?id=com.rerware.android.MyBackup
If you go down the route of rooting you could try different roms to see if the problem persists across severel roms and if so then that would indicate a hardware issue
hello....
i have htc desire hd.
it is showing wifi error since i have dropped it from my hand.
since then i have tried something but did'nt work.i don't how to solve it.
if someone knows the solution for it then plz help.
THANK YOU!!!!!!
Hello all, am looking for a parnter who knows how to repairs phones and who is ready to extend his or her business in Sierra Leone, West Africa.
Josephus Sankoh
+23276546804
[email protected]
Exactly what has happened to me and my old (but faithful) HTC Desire. Did you get a solution?
(I am going to try this htcdesireforum.com/htc-desire-troubleshooting/wifi-'error'-after-installing-android-2-2/msg9369/#msg9369 )
Dialling a code worked for me.
Mr_Phooey said:
Hello everyone.
I'm having the same issue as quite a LOT of DHD owners, the same issue that seems to have no actual answer (I've done a lot of searching).
I get an Error whenever I try to turn on my wireless or wireless hotspot.
I have a non-rooted, no custom-ROM, Unlocked, Telus coded HTC Desire HD updated to Android 2.3.5 w/ HTC Sense 3.0. I am currently on Rogers Wireless, but the problem started while I was with Telus. I've spoken with Telus techs already, and the ones I've spoken with are completely incompetent and I'm really not sure why they work in that department. (I know it's mean but I know for a fact that most, if not all, of the Telus agents are 3rd party contracted employees that work for a contact centre, and they only get, and use, information that is provided by Telus. Most of the information is useless for these kind of issues.)
I noticed my wireless acting strange after the update came out (yes I know it was a long time ago). I had gotten the error half a dozen times, but a soft reboot would always fix it. I didn't unlock my phone until February, 2013. The issue started in... June or July 2012, I think..
I dropped my phone a couple times, landing on the left top hand corner once or twice, didn't get an error. Then one day I just wasn't able to get my wireless to work at all. Tethering worked fine until I unlocked it and moved from Telus to Rogers.
I've been unable to use wireless connectivity for half a year now, and after switching to Rogers Wireless (Telus doesn't cover the area that I now live in), I lost the 5gb data plan that I had, and only have 1gb data per month. I am quite a power user, and I now really need wireless connectivity so that I don't have to worry about going over my data limit. Sad to say but Rogers has terribly expensive plans.
I have tried:
-Cleaning battery cover contacts
-Hard reset (removing battery & waiting a few minutes before turning back on)
-Factory Reset (once, but now I'm afraid to lose all of my contacts that I can't seem to figure out how to back-up [if anyone has any advice on this off-topic, it would be nice to hear about that])
-adding IP/Gateway configuration
-Opening a ticket with HTC (I haven't had a reply from them in a week)
-Speaking to the [unknowledgable] techs at Telus
-Google
-Many android forum searches, including XDA, that lead to no actual answer, or answers that lead to custom ROMS (Which I'm trying to avoid because I can't seem to figure out how to properly install one)
I don't know what else to try, I love this phone and I don't want to have to spend $600 for a new one. (I hate contracts, and I'm currently on a month-to-month with Rogers Wireless)
If one of you can solve this problem, I swear I will give you all dah loves. :3
-MrPhooey
Click to expand...
Click to collapse
----
I had the same Wifi error on my phone when I try to turn ON it showed me "Error" . MAC Address was also showed " unavailable ".
Try dialling *#*#526#*#* on the phone keypad. This worked for me.
HTC Desire HD A9191 (Ace) DHD Gingerbred 2.3.5 Stock ROM
I love this phone. It's sexy, fast, and did I say sexy? But I'm on my second one now. The first had five stuck pixels and the top was pealing off. This one has none of that, but the touch screen is bugged. If I touch the backspace key on the Google Keyboard, I'll hit P somehow then it will select something random on the screen. If I'm scrolling through the homescreen, an app will open out of nowhere. If I press the back button, it will register it as a slide all the way up the screen and open Google now. I don't know if this is software, but so far it looks like I'm going to have to get another M8. If that one has problems, I'm going to the S5, no matter how ugly and bloatware ridden it is. I can't believe I've gotten two lemons in a row.
On that note, does T-Mobile offer replacements 14 days after getting the replacement, or is it only 14 days after getting the original device? I unlocked the bootloader so I don't want to send it in to HTC.
Get that info from your carrier. Go within these 14 days to a tmobile shop or just call them.
We are not tmobile here
Mr Hofs said:
Get that info from your carrier. Go within these 14 days to a tmobile shop or just call them.
We are not tmobile here
Click to expand...
Click to collapse
I realize that, I was just seeing if somebody may have had a similar experience, and hoping this was a bug I'm experiencing now, like how my old GNex couldn't detect corners of the screen.
Gatortribe said:
I realize that, I was just seeing if somebody may have had a similar experience, and hoping this was a bug I'm experiencing now, like how my old GNex couldn't detect corners of the screen.
Click to expand...
Click to collapse
I had the phantom in the keyboard after installing insert coin 2.10 but after updating to 2.3.2 its all good, now the only thing that pisses me off is the whelp message on firewater s off lol :good::good:
Sometimes it makes me happy to live in "technology backwards Australia" (relatively). A year and a bit ago, my 1 year old son thought my HTC ONE X would look better in a bucket of water, maybe he was trying to make a boat.. It had been around 6 months since I had it, I don't get "insurance", IMHO, a scam for most cases over here. Drying it out with silca + rice, I got it going again except it wouldn't read the SIM card. I took it in one of the local carrier shops (Vodafone), we're discussing the possible costs, and she sees my "very colourful" ViperROM, naturally no Vodafone look or apps (LOL).
The girl says it will be "a cost involved" if I want HTC to examine + repair and/or replace phone yada yada. Memory says she said it was $50 to get HTC to look at the phone to let me know if it was repairable etc.. So, I say thanks, go home, look for Vodafone RUU. Go back to stock, go to the other shop, I talk about the phone not working, playing dumb. The attendant guy says "Ok, let see what I can do for you". He goes to a cupboard, finds a refurbished HTC ONE X, and swaps it over on the spot.. Yay for people who don't "dig deeper", as all the phone stuff was less than a day old, that kinda looks suss, unless factory reset would make the files have similar timestamps etc..
But meh, I got a new phone replacement basically, well I didn't have the POGO pins working so my cheap ebay powered case wasn't worth getting extra time, but that was ok, ROM improvements plus my own 10plus hours a day helping out some ROM + kernel devs suss out the battery, we were getting a "pretty good" daily use per charge as opposed to the start, plus I owned 2 or 3 Nexus 7s by then... heh.
And it was somewhat mind blowing walking past the phone shops with the wife+ kids seeing the M8 on release day, no "fanfare" or trying to show off the M8 as a great flagship, it was on display next to an iPhone 4 and a Note (2 or 3).. And then the S5 on it's release did get the little bit of extra 'showing off', but overall, to most ignorant people (non insult), they were just other phones there, well besides how most people know someone or have had a galaxy themselves so therefore may be drawn to that.
And I spent a bit of time at the carrier shops recently as my wife (plus myself) were able to get a new phone, which my wife did, I mainly was inquiring about cheaper or better plans of similar cost since I was happy with my G2. I get a date personally that I have to wait to get a new plan as Vodafone want to intice people to get new phones so they can finish their plans earlier than 'just' getting out of contract to another sim plan.
True to Murphey's law, my G2 got hosed that night, HAHA. Had one 'big death' like that, did the stuff needed to reload the phone with a tot file etc, but the EFS partiton was truly hosed. Baseband, simcard, wifi was truly dead on stock JB, Kitkat and various custom roms I installed that night. Next day, M8 baby!
I got a perfect unit.
Sent from my HTC One_M8 using Tapatalk
My 10 doesnt like to receive calls, it seems the problem hasnt been fixed using all the various software procedures (flash, RUU,...). Strange because I get calls sometimes, other times they simply get sent to voicemail. Also checked with carrier, no problems.
Authorized device exchange nearly 2 months ago, and HTC still has not said any word of swapping my device. The service is terrible, they keep telling me they have no further information. HTC placed a hold on my card the same day I authorized it. Long story short, I am not getting any updates, and Im left with a works 50% of the time device, it hasnt been a year even...
Anyone else having a hard time with HTC?
On principle I should never buy HTC again... too bad, i love this phone
I had a lot of trouble with an exchange several months back. I'm not going to go into detail because it was too painful. There's another thread somewhere around in these sections about this subject.