Related
I have a annoying problem with the inbuilt Google Talk app on my Desire.
When I turn the screen off Google Talk disconnects from the server and I don't receive any new messages until I turn the screen back on. Google Talk displays a message saying "Lost connection to server. Messages will be sent when online".
I have "always-on mobile data" active in my network settings. Have tried to disable the automatic away status and even resetting the phone to no avail. I have also created a new Google account and that hasn't helped either.
I use my phone on the Aussie 3 network. Can anyone else with Desire on the Aussie 3 network tell me whether or not theirs is doing the same? Also my Desire is the Aussie Telstra branded one.
Just to note the only way I can use Google Talk properly is if I use eBuddy. eBuddy does not disconnect when the screen is off.
Hi danielhtc,
How did you go with solving this problem?
I too have a HTC Desire and use the 3 network in Brisbane. All was working fine with Google Talk up to a few weeks ago when I started noticing that I would just loose connection. Not sure if the problem started immediately after the Froyo update, I wish I paid more attention now.
Using the GTalk Service App from the market I see that I'm loosing connection all the time. At first it appeared to be random, and know it is almost everytime the phone screen locks.
I spent hours trawling the net and still have no answer. I have flushed the cached data for Talk, Factory reset the phone and even tried a new Gmail account with a factory reset of the phone, all to no avail.
I've talked with 3 and they calim they can't do anything to help me figure out what is going on as it not a 3 Australia supplied handset so no guarantees etc..
Strange thing is that it was working fine for months, and then all at a sudden problems... At the moment my money is that 3 has done something to their data network, however it still could be an issue with the phone. Unfortunately until I can try my account with a new Desire I wont know for certain.
galeap
My only hold up to updating to rooted Gingerbread is that Lotus Traveler does not seem to work with it (running 8.5.2); I had to flash back to Froyo because I need work e-mail. Has anyone been able to get their Notes data to sync with their Gingerbread EVO via Traveler? Thanks!
Hadn't tried to load it since going to GB, but will try and report back.
Tried it and it installs fine, but not able to sync or open Mail.
Vdubtx said:
Tried it and it installs fine, but not able to sync or open Mail.
Click to expand...
Click to collapse
That is my experience too. Co-worker has a Droid X with GB and Traveler works fine. I flashed a nonsense ROM and it worked. So . . . seems to be a Sense issue. Anyone have any great ideas about what GB Sense would do to block communication with a remote server that Froyo Sense did not?
Not positive about this, but I think Traveler uses Activesync and you can use Touchdown to get your Notes mail.
I am running CM7 and having no issues using traveler. Sync options are set to 1 hour for non peak and 15 minutes for peak.
The only thing is that lotus traveler security installs itself as a device administrator
Settings/Location&Security/Select Device Administrators
I deselected that option, now each time i manually click the "mail" program (not when i open / read email) I get a reminder "activate device administrator" which i just hit "cancel" to.
A bit scary, grants access to:
Erase all data - Erase the phones data without warning by performing a factory data reset
Change the screen-unlock password - change the screen-unlock password
Set Password Rules - control the length and the characters allowed in screen - unlock passwords
Monitor screen unlock attempts - Monitor the number of incorrect passwords entered when unlocking the screen and lock the phone or erase all the phones data if too many incorrect passwords are entered
Lock the screen - control how and when the screen locks.
Probably fine- i just dont trust my company enough to give them this sort of access.
But yeah, I have been running it for over a month with no issues.
EDIT - I should add- traveler version 8.5.2 FP2
I had no problems running traveler with cm7, but our admin pushed out some security policies that required having to use a pin to unlock my phone. I uninstalled and haven't used it since. I don't miss it at all because I'm absolutely LOVING the new Lotus Launcher 2 (in the market)... it now syncs your notes calendar to your gmail calendar so I can finally get meeting alerts on my phone... which is the only reason I was even interested in traveler.
I just remembered.. when I upgraded from froyo to cm7, I did have to uninstall/reinstall traveler before it worked. Did you try that? I know for sure clearing cache/data did not help.. and my admin said that he had to do the same when he upgraded his phone.
kevlar3d said:
I am running CM7 and having no issues using traveler.
Click to expand...
Click to collapse
I was able to get Traveler working with CM7 and Beck's nonsense GB ROM, but not rooted stock GB or Myn's Synergy - which is why I believe it is a Sense issue. Which is odd because Traveler works fine on Froyo Sense; but I do not know what changes HTC makes for Sense.
I am hoping to figure this out because Sense ROMs run more smoothly on my phone, and I really really really really want to ditch the BlackBerry permanently and really really really don't want to switch to an iPhone (my company's only two officially supported devices).
The intrusive permissions are a necessary evil in my biz.
xviiivx said:
I just remembered.. when I upgraded from froyo to cm7, I did have to uninstall/reinstall traveler before it worked. Did you try that? I know for sure clearing cache/data did not help.. and my admin said that he had to do the same when he upgraded his phone.
Click to expand...
Click to collapse
I did, thanks - also ran "fix permissions" just in case. It seems to be a Sense/Nonsense issue. My Droid X co-worker (nonsense, obviously) is having no trouble running Traveler with GB.
anymoose said:
...I really really really really want to ditch the BlackBerry permanently and really really really don't want to switch to an iPhone (my company's only two officially supported devices). ...
Click to expand...
Click to collapse
My company's only supported and company issued device is the blackberry, I have a blackberry curve 9300 sitting on my kitchen counter at home with the calls forwarded to my android. My only issue is when coworkers send BBM's (black berry messenger) I am sometimes left out of the loop since there is no way to forward those along to my android. I love the keyboard and battery life on the blackberry, aside from that its such a weak device for anything beyond a standard phone call.
So far, traveler has freed me from the shackles of the 'berry.
As a follow-up, in case anyone wonders, I ended up going with Deck's GB AOSP ROM. It is fast, clean, mod-able, and everything works (including Traveler). I am happy to give up Sense if it means I can also give up the BlackBerry!
I am glad I came across this thread. I just started at a new job and they use Lotus notes. I don't want another Crackberry as I hate carrying two phones and my company only recently stated that we can use Traveller on Android phones. They wanted us to buy and use iPhones but I have talked my boss into getting a Nexus S for himself and I am getting the Evo.
anymoose said:
As a follow-up, in case anyone wonders, I ended up going with Deck's GB AOSP ROM. It is fast, clean, mod-able, and everything works (including Traveler). I am happy to give up Sense if it means I can also give up the BlackBerry!
Click to expand...
Click to collapse
Good to know. Work can just reach me on the POS crackberry they just got me. BB Torch. It's OK, but after a year of being on Android, it is light years behind the user experience Android is.
anymoose said:
My only hold up to updating to rooted Gingerbread is that Lotus Traveler does not seem to work with it (running 8.5.2); I had to flash back to Froyo because I need work e-mail. Has anyone been able to get their Notes data to sync with their Gingerbread EVO via Traveler? Thanks!
Click to expand...
Click to collapse
I am stock 2.3.3 GB running Lotus Traveler 8.5.2 with no issues.
I did have to uninstall and reinstall to get it to work after the GB upgrade.
I tried to run it on MikG (ran fine on MikFroyo) but after a successful install, it will not perform the initial sync and kicks out an Error 32. Tried install and reinstall but no luck. Really would like to get this running because I hate having to turn on my PC just to check where my next meeting is.
Wayno-san said:
I tried to run it on MikG (ran fine on MikFroyo) but after a successful install, it will not perform the initial sync and kicks out an Error 32. Tried install and reinstall but no luck.
Click to expand...
Click to collapse
I had the same error until I switched to nonSense. I am convinced rooted GB Sense is the culprit.
Sent from my PC36100 using XDA Premium App
Anyone find more info on this? For those of us who want to stick with GB Sense do we just have to wait for a Traveler update? Been searching the developerWorks forums and I don't even see this mentioned any where...
Is there any one who take a look at this problem ?
You may have to switch to an aosp rom to get it to function. One of my colleagues had the same issue with sense roms- workaround was to switch to aosp (cm7)
Hello,
This is my first post. I am sorry, if I break any rules or norm of xda-developers. Sorry, if that happens, but I don't intend to disrespect or hurt anyone. I have high respect for the developers and I have been learning a lot about Android because of you guys. Thanks for that.
Lately I have been experiencing an issue on my Note 2. Sorry, but I can't really pin point what I did that it's going all crazy. I searched online using our friend, google, and saw that many others have this issue. My apps are not getting updated, for that matter, none of the devices (Nexus 7, and a Samsung Galaxy S Duos) at my home are able to do that. So, I am assuming its a Router issue. I tried changing DNS address and firewall settings. None of them worked. I am mostly on Wifi, but these issues don't surface when I use cellular data. Maybe, its the router itself.
Other than that, YouTube isn't loading specific videos and keeps logging me out. Some "specific" (they are not 18+) videos won't load no matter what I do to load them. Other videos work fine. However, I didn't try to load them on cellular data so far.
Contacts are not syncing. I tried whatever suggestions people offered. It works for few minutes, and then fail. AGAIN and AGAIN. To keep it simple, I turned off syncing from every other app, Skype, Samsung etc except for google. Turned off sync completely. Made a .vcf file as backup. Deleted all my contacts related data, from Phone and GMail. Yes, it did hurt. Mailed myself vcf file. Imported all my contacts to Gmail. Turned on sync with google on my phone. And, it worked fine, for few minutes. Back to square one after that. I am not sure if problem lies with one of the contacts as this was the best I could think of to solve my sync issues.
One of the correlations I was able to establish was to make Play Store and YouTube work, I had to first get my sync problem out of the way. For the moments for which it was working, everything else was working.
So far I have not tried factory reset. I have my reservations regarding it. I have experience in ROOTING, flashing, overclocking etc. Did that for my desire, and my friends desire C. But I am satisfied with how my phone was working, and so far am not looking to Root it. But if you think that factory reset or rooting could solve my problem, please enlighten me.
Thanks for the help. Really appreciate it.
You can try factory resetting one of them and use a different Google account. Perhaps nothing should be same as the other two devices. If yes then it could be an issue with the account or some apps. If no it could be an Internet or router problem. Try data or something.
Next try factory reset other device but this time give it details as the device you reset earlier. See how they go. If it goes fine thanks factory reset them back and this time your original account. See if it works or not. This will jot down what the problem is.
If it works then something was wrong with your devices. If not then something is wrong with your account.
Sent from my GT-N7100 using xda premium
UtkarshGupta said:
You can try factory resetting one of them and use a different Google account. Perhaps nothing should be same as the other two devices. If yes then it could be an issue with the account or some apps. If no it could be an Internet or router problem. Try data or something.
Next try factory reset other device but this time give it details as the device you reset earlier. See how they go. If it goes fine thanks factory reset them back and this time your original account. See if it works or not. This will jot down what the problem is.
If it works then something was wrong with your devices. If not then something is wrong with your account.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Thanks for replying (I also clicked the button as I figured people appreciate that more) and thanks to all other 60+ people for looking into my issue.
I can what you suggested by factory resetting, but I am keeping that as my last option for now, for two reasons. First, one of the devices, belongs to a friend of mine, who already use a different account than mine. Also, in nexus 7, I have a separate account for him. I am thinking of resetting/changing my router, internet works fine though and I paid a hell lot of money for it. Second, I don't want to loose all data. If I was to do this, I will probably root my phone along with it too, save some time. As the problem started for all the devices at the same time, I strongly sense its a wifi issue. Also, when I change some of the settings in router, things start working fine for half and hour or so.
Took my Note 2 in for help today. Phone refuses to update Outlook data. hard reset, etc.
Duplicate results in store. Tech explains that this is in fact a Sprint problem. It is a by product of their efforts to upgrade their network and I will not have outlook data for the next 3-6 months. It may be spotty, one day yes, then nothing for a week. There is nothing they, or anyone else can do.
He suggested I call retention for a credit, but told me all carriers will be going through this soon.
So much there to digest...
First off - really this is all network trouble?
Second - ATT, Verizon etc are going to have this problem in the future?
jeeplj8 said:
Took my Note 2 in for help today. Phone refuses to update Outlook data. hard reset, etc.
Duplicate results in store. Tech explains that this is in fact a Sprint problem. It is a by product of their efforts to upgrade their network and I will not have outlook data for the next 3-6 months. It may be spotty, one day yes, then nothing for a week. There is nothing they, or anyone else can do.
He suggested I call retention for a credit, but told me all carriers will be going through this soon.
So much there to digest...
First off - really this is all network trouble?
Second - ATT, Verizon etc are going to have this problem in the future?
Click to expand...
Click to collapse
Outlook data, as in email?
Whats outlook data?
Sent from my SPH-L900 using XDA Premium 4 mobile app
cmdauria said:
Outlook data, as in email?
Click to expand...
Click to collapse
yes.
jeeplj8 said:
Took my Note 2 in for help today. Phone refuses to update Outlook data. hard reset, etc.
Duplicate results in store. Tech explains that this is in fact a Sprint problem. It is a by product of their efforts to upgrade their network and I will not have outlook data for the next 3-6 months. It may be spotty, one day yes, then nothing for a week. There is nothing they, or anyone else can do.
He suggested I call retention for a credit, but told me all carriers will be going through this soon.
So much there to digest...
First off - really this is all network trouble?
Second - ATT, Verizon etc are going to have this problem in the future?
Click to expand...
Click to collapse
The thread title should read:
Sprint store employee IS right - (Sprint has a) horrible network.
Well, sounds like you need to do trouble shooting because there are a number of things that can be causing your issue. Assuming you have internet at home through something like a cable or DSL provider, I would check to see if you can update Outlook when connected to your home network. If it doesn't work, assuming there isn't a firewall issue, then the issues is on the GN2, most likely.
If it updates, then the apps is ok, but it's something else. I would look into to make sure you have data connection. If you can use the web browser and load pages you haven't visited, Netflix, Pandora, or something that needs an internet connection to work, then it's within the app. If no data connection, then it's Sprint or device issue, and what the employee could be accurate to your situation.
I'm not familiar with Outlook, but if it's an app, I would look in it's settings. You may need uninstall and reinstall. Maybe relink your account or something.
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Outlook data to a pc went through wireless tether yesterday. I cant imagine that is true, that would disrupt every corporate employee on the network... even their own.
Seriously?
lovekeiiy said:
Well, sounds like you need to do trouble shooting because there are a number of things that can be causing your issue. Assuming you have internet at home through something like a cable or DSL provider, I would check to see if you can update Outlook when connected to your home network. If it doesn't work, assuming there isn't a firewall issue, then the issues is on the GN2, most likely.
If it updates, then the apps is ok, but it's something else. I would look into to make sure you have data connection. If you can use the web browser and load pages you haven't visited, Netflix, Pandora, or something that needs an internet connection to work, then it's within the app. If no data connection, then it's Sprint or device issue, and what the employee could be accurate to your situation.
I'm not familiar with Outlook, but if it's an app, I would look in it's settings. You may need uninstall and reinstall. Maybe relink your account or something.
Click to expand...
Click to collapse
I agree with your trouble shooting tips, but you don't know what Outlook is??
Sorry, I guess if you haven't worked in a corporate environment you may not have had to deal with Outlook before. Outlook is actually Microsoft's e-mail client for their Exchange (e-mail, calendar, contacts, to-do task list) Server and it only runs on Windows.
What he is really referring to is updating the Exchange Server which is supported by Android and several Android based e-mail clients. Exchange is used mostly in Corporate and Government environments but it is not exclusive to them.
As I said, your trouble shooting tips are exactly right. I have had a lot of trouble with updating Exchange over the years and it seems like it is hit-or-miss as to whether it is going to work from one day to the next.
However, I don't know of any reason why you would not have access to Exchange for weeks at a time due to Sprint upgrading the network. And even if you can't get to it through the 3G or LTE Sprint network, you should still be able to get to it through a Wi-Fi internet connection.
QuietBillG said:
I agree with your trouble shooting tips, but you don't know what Outlook is??
Sorry, I guess if you haven't worked in a corporate environment you may not have had to deal with Outlook before. Outlook is actually Microsoft's e-mail client for their Exchange (e-mail, calendar, contacts, to-do task list) Server and it only runs on Windows.
What he is really referring to is updating the Exchange Server which is supported by Android and several Android based e-mail clients. Exchange is used mostly in Corporate and Government environments but it is not exclusive to them.
As I said, your trouble shooting tips are exactly right. I have had a lot of trouble with updating Exchange over the years and it seems like it is hit-or-miss as to whether it is going to work from one day to the next.
However, I don't know of any reason why you would not have access to Exchange for weeks at a time due to Sprint upgrading the network. And even if you can't get to it through the 3G or LTE Sprint network, you should still be able to get to it through a Wi-Fi internet connection.
Click to expand...
Click to collapse
One of the things I checked, as it would not update the Exchange data over wi-fi in the sprint store.
Curiously every Samsung device I tried (tablet 10.2, Note 2 and S4) had the same problem. But HTC devices did not. So I now have a One.
QuietBillG said:
... you don't know what Outlook is?? ...
Click to expand...
Click to collapse
LOL, yes I know what Outlook is. I have worked in the corporate world and used it. I didn't work in the IT department. I even used it at home for a while. I stopped using it years ago.
What I meant was that I wasn't very familiar with mobile version and how it is setup. I only mentioned it to let the person know the limits of the help I was able to provide. I'm pretty good with general trouble shooting and narrowing where the issue may lie, but if it was app related, I probably wouldn't be very helpful.
jeeplj8 said:
One of the things I checked, as it would not update the Exchange data over wi-fi in the sprint store.
Curiously every Samsung device I tried (tablet 10.2, Note 2 and S4) had the same problem. But HTC devices did not. So I now have a One.
Click to expand...
Click to collapse
That is strange. My Note 2 works... most of the time. My Transformer Prime tablet works... most of the time. After you said that I realized that I didn't have any problems with my old HTC Evo either. I wonder what it could be about Samsung that Exchange doesn't like.
Exchange doesn't play well with others.
---------- Post added at 08:43 AM ---------- Previous post was at 08:38 AM ----------
lovekeiiy said:
LOL, yes I know what Outlook is. I have worked in the corporate world and used it. I didn't work in the IT department. I even used it at home for a while. I stopped using it years ago.
What I meant was that I wasn't very familiar with mobile version and how it is setup. I only mentioned it to let the person know the limits of the help I was able to provide. I'm pretty good with general trouble shooting and narrowing where the issue may lie, but if it was app related, I probably wouldn't be very helpful.
Click to expand...
Click to collapse
I kinda like Outlook on my desktop. It is very stable under Windows. I don't think there is an Android version of Outlook; if there was it would have to come from Microsoft.
Back to OP's notes. I mentioned this before and it was confirmed by an XDA user who's also a regional tech. There IS indeed a network issue and those affected should be on PRL 2000 to help mitigate that. It does suck because you don't get all of the towers - and as long as the N3 comes through with Tri-band why I'll be trading this one in for it.
Some of the things that may happen: No push notifications (async updates), inbound calls, etc to the device. Sounds very similar to what I had for a few months.
garwynn said:
Back to OP's notes. I mentioned this before and it was confirmed by an XDA user who's also a regional tech. There IS indeed a network issue and those affected should be on PRL 2000 to help mitigate that. It does suck because you don't get all of the towers - and as long as the N3 comes through with Tri-band why I'll be trading this one in for it.
Some of the things that may happen: No push notifications (async updates), inbound calls, etc to the device. Sounds very similar to what I had for a few months.
Click to expand...
Click to collapse
Is there a reason this would only affect Samsung? What you are describing is basically what was happening with the N2 and similar to the explanation given by the Sprint tech. It was quite maddening when it would actually load several days of data, then they would suddenly disappear while the tech was holding the device.
What is interesting to me is that the HTC is not affected by this. Though the general radio strength is weaker on that device, apparently it does not have the data problem.
jeeplj8 said:
Is there a reason this would only affect Samsung? What you are describing is basically what was happening with the N2 and similar to the explanation given by the Sprint tech. It was quite maddening when it would actually load several days of data, then they would suddenly disappear while the tech was holding the device.
What is interesting to me is that the HTC is not affected by this. Though the general radio strength is weaker on that device, apparently it does not have the data problem.
Click to expand...
Click to collapse
S4 also isn't affected. At the time I was told this was related a new network feature - SO73.
http://wireless.agilent.com/rfcomms/refdocs/cdma2k/cdma2000_gen_encoder_oprtp.html
...and it was only in certain markets. Since they are saying every other carrier will face this it makes me think it's a data compression or VoLTE thing where not every phone was designed for the network upgrade and will take it well.
It would seem device specific if this was working or not. Beyond the N2 I heard some iPhone users also say they've been pushed to PRL 2000 - not sure if it was for the same reason. And if you're not on PRL 2000, get on it. I still have issues in a few remote locations but it is 90% or more less than what I was having and could re-create on demand.
All the more I'm eying the Note 3 as a possible replacement.
Have you tried using a different e-mail client for your Outlook sync? It may be an issue with the Samsung email client and your Outlook server config.
Personally, I have a Note 2 and Note 8 and have fine connection with my company's Outlook server, but I do note some issues with keeping the config settings up to date.
Does your exchange server require your phone to be encrypted. My Company requires this for the sync to work properly. Not sure why it would be intermittent though.
n19bmw said:
Does your exchange server require your phone to be encrypted. My Company requires this for the sync to work properly. Not sure why it would be intermittent though.
Click to expand...
Click to collapse
actually no, though it would make sense if that were an issue, however, as you point out, it would not be intermittent.
The final answer I received from Samsung technical support was that their latest email client does not support "older" version of Exchange and Outlook. We have 2010, which Samsung refers to as outdated.
Curiously, Sprint uses the same version of Outlook.
After switching to an HTC One, I have no problems at all.
My GS6 grew into this error about 6 months ago so I stopped using the phone. It is showing up in all apps, on WiFi and cell service, not just chrome from the screenshots. Ie a lot of apps have problems because they always thing that I have an unsecured connection. If I refresh, I can usually get in to work, but it takes time on each website I visit. I am confident it's the phone, but have no idea beyond that.
Since the error has started, I have hard reset, re-rooted and re-flashed and gone back to stock again. Nothing seems to fix it. I've even followed a few websites which seem to try and fix this.
Has anyone else experienced this? Any idea for a fix? I'm willing to re-root and flash, but that might have been what got me into this mess in the first place. I am really out of ideas and am about to sell for parts because it's been so frustrating to deal with.
Thanks in advance!
There are several possible solutions, all listed here: https://www.thesslstore.com/blog/fix-ssl-connection-errors-android-phones/
The easiest is to check that the date/time is correct on your phone. If that is out of sync, it can cause these problems.
One other possible cause is to check the accounts on your phone. Maybe an old work account of something that is no longer active? Even if you only have one account on your phone, delete it and then add it back.