is sprint store employee right? - horrible network problems - Sprint Samsung Galaxy Note II

Took my Note 2 in for help today. Phone refuses to update Outlook data. hard reset, etc.
Duplicate results in store. Tech explains that this is in fact a Sprint problem. It is a by product of their efforts to upgrade their network and I will not have outlook data for the next 3-6 months. It may be spotty, one day yes, then nothing for a week. There is nothing they, or anyone else can do.
He suggested I call retention for a credit, but told me all carriers will be going through this soon.
So much there to digest...
First off - really this is all network trouble?
Second - ATT, Verizon etc are going to have this problem in the future?

jeeplj8 said:
Took my Note 2 in for help today. Phone refuses to update Outlook data. hard reset, etc.
Duplicate results in store. Tech explains that this is in fact a Sprint problem. It is a by product of their efforts to upgrade their network and I will not have outlook data for the next 3-6 months. It may be spotty, one day yes, then nothing for a week. There is nothing they, or anyone else can do.
He suggested I call retention for a credit, but told me all carriers will be going through this soon.
So much there to digest...
First off - really this is all network trouble?
Second - ATT, Verizon etc are going to have this problem in the future?
Click to expand...
Click to collapse
Outlook data, as in email?

Whats outlook data?
Sent from my SPH-L900 using XDA Premium 4 mobile app

cmdauria said:
Outlook data, as in email?
Click to expand...
Click to collapse
yes.

jeeplj8 said:
Took my Note 2 in for help today. Phone refuses to update Outlook data. hard reset, etc.
Duplicate results in store. Tech explains that this is in fact a Sprint problem. It is a by product of their efforts to upgrade their network and I will not have outlook data for the next 3-6 months. It may be spotty, one day yes, then nothing for a week. There is nothing they, or anyone else can do.
He suggested I call retention for a credit, but told me all carriers will be going through this soon.
So much there to digest...
First off - really this is all network trouble?
Second - ATT, Verizon etc are going to have this problem in the future?
Click to expand...
Click to collapse
The thread title should read:
Sprint store employee IS right - (Sprint has a) horrible network.

Well, sounds like you need to do trouble shooting because there are a number of things that can be causing your issue. Assuming you have internet at home through something like a cable or DSL provider, I would check to see if you can update Outlook when connected to your home network. If it doesn't work, assuming there isn't a firewall issue, then the issues is on the GN2, most likely.
If it updates, then the apps is ok, but it's something else. I would look into to make sure you have data connection. If you can use the web browser and load pages you haven't visited, Netflix, Pandora, or something that needs an internet connection to work, then it's within the app. If no data connection, then it's Sprint or device issue, and what the employee could be accurate to your situation.
I'm not familiar with Outlook, but if it's an app, I would look in it's settings. You may need uninstall and reinstall. Maybe relink your account or something.

Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator

Outlook data to a pc went through wireless tether yesterday. I cant imagine that is true, that would disrupt every corporate employee on the network... even their own.

Seriously?
lovekeiiy said:
Well, sounds like you need to do trouble shooting because there are a number of things that can be causing your issue. Assuming you have internet at home through something like a cable or DSL provider, I would check to see if you can update Outlook when connected to your home network. If it doesn't work, assuming there isn't a firewall issue, then the issues is on the GN2, most likely.
If it updates, then the apps is ok, but it's something else. I would look into to make sure you have data connection. If you can use the web browser and load pages you haven't visited, Netflix, Pandora, or something that needs an internet connection to work, then it's within the app. If no data connection, then it's Sprint or device issue, and what the employee could be accurate to your situation.
I'm not familiar with Outlook, but if it's an app, I would look in it's settings. You may need uninstall and reinstall. Maybe relink your account or something.
Click to expand...
Click to collapse
I agree with your trouble shooting tips, but you don't know what Outlook is??
Sorry, I guess if you haven't worked in a corporate environment you may not have had to deal with Outlook before. Outlook is actually Microsoft's e-mail client for their Exchange (e-mail, calendar, contacts, to-do task list) Server and it only runs on Windows.
What he is really referring to is updating the Exchange Server which is supported by Android and several Android based e-mail clients. Exchange is used mostly in Corporate and Government environments but it is not exclusive to them.
As I said, your trouble shooting tips are exactly right. I have had a lot of trouble with updating Exchange over the years and it seems like it is hit-or-miss as to whether it is going to work from one day to the next.
However, I don't know of any reason why you would not have access to Exchange for weeks at a time due to Sprint upgrading the network. And even if you can't get to it through the 3G or LTE Sprint network, you should still be able to get to it through a Wi-Fi internet connection.

QuietBillG said:
I agree with your trouble shooting tips, but you don't know what Outlook is??
Sorry, I guess if you haven't worked in a corporate environment you may not have had to deal with Outlook before. Outlook is actually Microsoft's e-mail client for their Exchange (e-mail, calendar, contacts, to-do task list) Server and it only runs on Windows.
What he is really referring to is updating the Exchange Server which is supported by Android and several Android based e-mail clients. Exchange is used mostly in Corporate and Government environments but it is not exclusive to them.
As I said, your trouble shooting tips are exactly right. I have had a lot of trouble with updating Exchange over the years and it seems like it is hit-or-miss as to whether it is going to work from one day to the next.
However, I don't know of any reason why you would not have access to Exchange for weeks at a time due to Sprint upgrading the network. And even if you can't get to it through the 3G or LTE Sprint network, you should still be able to get to it through a Wi-Fi internet connection.
Click to expand...
Click to collapse
One of the things I checked, as it would not update the Exchange data over wi-fi in the sprint store.
Curiously every Samsung device I tried (tablet 10.2, Note 2 and S4) had the same problem. But HTC devices did not. So I now have a One.

QuietBillG said:
... you don't know what Outlook is?? ...
Click to expand...
Click to collapse
LOL, yes I know what Outlook is. I have worked in the corporate world and used it. I didn't work in the IT department. I even used it at home for a while. I stopped using it years ago.
What I meant was that I wasn't very familiar with mobile version and how it is setup. I only mentioned it to let the person know the limits of the help I was able to provide. I'm pretty good with general trouble shooting and narrowing where the issue may lie, but if it was app related, I probably wouldn't be very helpful.

jeeplj8 said:
One of the things I checked, as it would not update the Exchange data over wi-fi in the sprint store.
Curiously every Samsung device I tried (tablet 10.2, Note 2 and S4) had the same problem. But HTC devices did not. So I now have a One.
Click to expand...
Click to collapse
That is strange. My Note 2 works... most of the time. My Transformer Prime tablet works... most of the time. After you said that I realized that I didn't have any problems with my old HTC Evo either. I wonder what it could be about Samsung that Exchange doesn't like.
Exchange doesn't play well with others.
---------- Post added at 08:43 AM ---------- Previous post was at 08:38 AM ----------
lovekeiiy said:
LOL, yes I know what Outlook is. I have worked in the corporate world and used it. I didn't work in the IT department. I even used it at home for a while. I stopped using it years ago.
What I meant was that I wasn't very familiar with mobile version and how it is setup. I only mentioned it to let the person know the limits of the help I was able to provide. I'm pretty good with general trouble shooting and narrowing where the issue may lie, but if it was app related, I probably wouldn't be very helpful.
Click to expand...
Click to collapse
I kinda like Outlook on my desktop. It is very stable under Windows. I don't think there is an Android version of Outlook; if there was it would have to come from Microsoft.

Back to OP's notes. I mentioned this before and it was confirmed by an XDA user who's also a regional tech. There IS indeed a network issue and those affected should be on PRL 2000 to help mitigate that. It does suck because you don't get all of the towers - and as long as the N3 comes through with Tri-band why I'll be trading this one in for it.
Some of the things that may happen: No push notifications (async updates), inbound calls, etc to the device. Sounds very similar to what I had for a few months.

garwynn said:
Back to OP's notes. I mentioned this before and it was confirmed by an XDA user who's also a regional tech. There IS indeed a network issue and those affected should be on PRL 2000 to help mitigate that. It does suck because you don't get all of the towers - and as long as the N3 comes through with Tri-band why I'll be trading this one in for it.
Some of the things that may happen: No push notifications (async updates), inbound calls, etc to the device. Sounds very similar to what I had for a few months.
Click to expand...
Click to collapse
Is there a reason this would only affect Samsung? What you are describing is basically what was happening with the N2 and similar to the explanation given by the Sprint tech. It was quite maddening when it would actually load several days of data, then they would suddenly disappear while the tech was holding the device.
What is interesting to me is that the HTC is not affected by this. Though the general radio strength is weaker on that device, apparently it does not have the data problem.

jeeplj8 said:
Is there a reason this would only affect Samsung? What you are describing is basically what was happening with the N2 and similar to the explanation given by the Sprint tech. It was quite maddening when it would actually load several days of data, then they would suddenly disappear while the tech was holding the device.
What is interesting to me is that the HTC is not affected by this. Though the general radio strength is weaker on that device, apparently it does not have the data problem.
Click to expand...
Click to collapse
S4 also isn't affected. At the time I was told this was related a new network feature - SO73.
http://wireless.agilent.com/rfcomms/refdocs/cdma2k/cdma2000_gen_encoder_oprtp.html
...and it was only in certain markets. Since they are saying every other carrier will face this it makes me think it's a data compression or VoLTE thing where not every phone was designed for the network upgrade and will take it well.
It would seem device specific if this was working or not. Beyond the N2 I heard some iPhone users also say they've been pushed to PRL 2000 - not sure if it was for the same reason. And if you're not on PRL 2000, get on it. I still have issues in a few remote locations but it is 90% or more less than what I was having and could re-create on demand.
All the more I'm eying the Note 3 as a possible replacement.

Have you tried using a different e-mail client for your Outlook sync? It may be an issue with the Samsung email client and your Outlook server config.
Personally, I have a Note 2 and Note 8 and have fine connection with my company's Outlook server, but I do note some issues with keeping the config settings up to date.

Does your exchange server require your phone to be encrypted. My Company requires this for the sync to work properly. Not sure why it would be intermittent though.

n19bmw said:
Does your exchange server require your phone to be encrypted. My Company requires this for the sync to work properly. Not sure why it would be intermittent though.
Click to expand...
Click to collapse
actually no, though it would make sense if that were an issue, however, as you point out, it would not be intermittent.
The final answer I received from Samsung technical support was that their latest email client does not support "older" version of Exchange and Outlook. We have 2010, which Samsung refers to as outdated.
Curiously, Sprint uses the same version of Outlook.
After switching to an HTC One, I have no problems at all.

Related

Excalibur -> Blackberry Curve

Sorry guys, I am on day 3 of conversion.
The Curve:
1. About the same form factor. Slight edge to the Excalibur I think. But just about a toss up.
2. Enterprise activation on a BES is phenomenal push, faster than even Outlook desktop.
3. I can add up to 10 (I think) additional push accounts like Yahoo and Gmail. Yes, these really do push and sync deletions.
4. I can customize the alert type and number of vibrations to the e-mail account.
5. I can customize the LED color to distinguish e-mail from missed calls, etc. However, I cannot customize the LED color to the e-mail account (like you could with Treo 650 and Chatter).
6. Bluetooth is a little better. A. I don't have to keep re-pairing or resetting to Set as Stereo with my stereo headphones. B. It shot my address book onto my car, which WM5/6 never would do.
7. This thing never locks up or needs a reset.
However:
1. I do sort of miss WiFi from Excalibur. Granted, it usually didn't work. But when it did it was cool.
2. The bluetooth signal seemed a little stronger with Excalibur. My headphones cut out just a little more on the Curve.
3. I miss SiriusWM5 a little bit. You can stream XM, but no Howard on XM.
4. Windows media player showed the album cover; Blackberry media player doesn't.
5. MapPDA was a cool app that I miss.
You must miss it more than you're letting on, or you wouldn't have made that post, because really, who here has an interest in your device usage? Have fun with your new toy though!
chaznet said:
You must miss it more than you're letting on, or you wouldn't have made that post, because really, who here has an interest in your device usage? Have fun with your new toy though!
Click to expand...
Click to collapse
I might be missing it less each day. Only reason I posted here was because I was using my Excalibur for months, thinking about switching to a Curve. Someone else might be in those same shoes, so here are the pro's and con's.
Can you let me know if the Curve can sync Outlook contacts and appointments/tasks like the HTC 620 does via Activesync?
Thanks.
dforsyth said:
Can you let me know if the Curve can sync Outlook contacts and appointments/tasks like the HTC 620 does via Activesync?
Thanks.
Click to expand...
Click to collapse
I'm not sure. I am on a Corporate Blackberry Exchange Server, so all that stuff is synced real time OTA. There is a Blackberry Internet Service if you are not a Blackberry Exchange Server, but I don't know how that works.
rocky2 said:
However:
1. I do sort of miss WiFi from Excalibur. Granted, it usually didn't work. But when it did it was cool.
Click to expand...
Click to collapse
What kind of WiFi problems did you have? I've been using my WiFi connection at home every day basically for 4 months now and I haven't had any problems whatsoever. The pages could load faster but it takes a bit of time for the cpu in the Dash to process all that unlike actual PCs.
dforsyth said:
Can you let me know if the Curve can sync Outlook contacts and appointments/tasks like the HTC 620 does via Activesync?
Thanks.
Click to expand...
Click to collapse
BB syncs perfectly with outlook (Contacts, Tasks, Notes, Calendar), however (unless you pay for BES) it does not do it OTA, only using BB desktop Client.
unknown123456 said:
What kind of WiFi problems did you have? I've been using my WiFi connection at home every day basically for 4 months now and I haven't had any problems whatsoever. The pages could load faster but it takes a bit of time for the cpu in the Dash to process all that unlike actual PCs.
Click to expand...
Click to collapse
Do you have security enabled at home? When I didn't have security, I had good luck. But now with security enabled, I am able to connect to my home network about 10% of the time even when I sit right next to the router. Are you WM6?
I'm on wm6 (the tmo rom not htc) and I'm able to connect to a secure wep/wap/2 network 100% of the time, did you phone just didn't see the network or did it see it but you couldn't connect?
dark0 said:
I'm on wm6 (the tmo rom not htc) and I'm able to connect to a secure wep/wap/2 network 100% of the time, did you phone just didn't see the network or did it see it but you couldn't connect?
Click to expand...
Click to collapse
It sees it, but generally fails to connect. Do you have a regular alpha password, not some hex thing?
Only numbers, letters and regular special characters ($,&,^, etc, everything you can find on a generic keyboard, no hex).
rocky2 said:
I might be missing it less each day. Only reason I posted here was because I was using my Excalibur for months, thinking about switching to a Curve. Someone else might be in those same shoes, so here are the pro's and con's.
Click to expand...
Click to collapse
Don't let the naysayers bother you. Some people are unnecessarily abrasive. Ignore them. I, for one, appreciated your feedback since I am always looking for better phones in a similar form-factor.
Thanks again.
monakh said:
Don't let the naysayers bother you. Some people are unnecessarily abrasive. Ignore them. I, for one, appreciated your feedback since I am always looking for better phones in a similar form-factor.
Thanks again.
Click to expand...
Click to collapse
I agree. This was helpful to me.
How is the web browsing on the BB compared to IE?
Here's a great source for curve info: http://www.howardforums.com/forumdisplay.php?f=221
angrymic said:
I agree. This was helpful to me.
How is the web browsing on the BB compared to IE?
Click to expand...
Click to collapse

xda-wifi-sharing & bittorrent...

Hey there. This is my first post but rest assured I'm not really a noob (been editing wm reg for at least 5 years...)
I am grandfathered in to an unlimited data plan with at&t (although I did have to go from $20 to $30 a month when I upgraded to the tilt2/rohdium) and I have a minor but seriously annoying problem with using xda-wifi-sharing & bittorrent under some pretty specific circumstances.
I have been using my service to download video for several years as I don't have a tv or internet any other way. I get much of my tv video from tvtorrents.com as you can download entire seasons of just about any tv worth watching.
When I am downloading a season torrent (multiple episodes, many peers etc...) my 3G/HSDPA connection times out or gets "stuck" and requires me to restart the data service on the phone. While this has happened before, rarely, it is happening very frequently now.
Using tvtorrents for these type of downloads affords many high speed seeds and I think that the number of seed/peer connections is somehow overwhelming the 3G/HSDPA data connection, causing it to time out. This never used to happen with this frequency and I'm not sure what to do.
Thanks for your help and thank Jebus for this site (and I don't even believe in Jebus...) as I would never have gotten this far without you all.
tilt2, wm 6.5 stock rom, bloat and crippleware removed
Have you tried a torrent software on the phone itself and downloaded to your Storage Card? My thought it to eliminate the tethering part to see if that has something to do with the lock out.
Thresher said:
Have you tried a torrent software on the phone itself and downloaded to your Storage Card? My thought it to eliminate the tethering part to see if that has something to do with the lock out.
Click to expand...
Click to collapse
hmmm... wasn't aware of a bittorrent client for WM. I've been using uTorrent on my laptop for a few years now without any problems until recently. Right now my girlfriend also connects through the xda-wifi-router and this doesn't happen (at least nowhere near the frequency it happens to me). Physical tethering is a bit of a pain as I find that the orientation of the phone (in relation to laptop) and distance from my laptop significantly affects bandwidth.
I'm thinking about un/reinstalling utorrent, and maybe changing where the tilt2 is in the room... it's been working so well for so long, I'm sure I can get it to work again.
I've also had intermittent crash problems with device.exe on the tilt2, maybe this is related?
Thanks for your help
Ok, I guess that my problem was with at&t's network (damn iPhone users.. ..). Anywho, I have not made any substantial changes, yet all of the sudden, everything works fine.
I am reluctant to call at&t as they want to verify my network settings ( that have been working fine forever but might concern them as I am the network hog, not the iPhone users.. hehe). Every time I call I call from my phone and they have a hard time understanding that it is the only phone I have available.
Strangely, the very act of having one of their techs look at my account seems to fix my problem (most of the time it is that I am traveling).
Regardless, thanks for your help!

Not brillient news from O2!

Firstly let me say these are just some of the opinions of staff I've spoken too at 3 O2 shops in my area.
Basically, my upgrade is due next week and I've been looking forward to the new WP7 and the HD7 although I now know the transition will be painful. I wanted to have a play before hand so popped into their shops. I went to 3 because the first 2 hadn't had any hand sets delivered - Only some posters and plastic handsets. They also had next to no knowledge of the phones and pretty much shrugged their shoulders about it.
The third shop had a demo only......which stopped working altogether yesterday. They quoted some dead pixels and then it just gave up. No other explanation given
None of the shops know when they will actually receive any stock.
They all were suggesting I go for the new Blackberry (won't touch these) or an Android phone. Only one lady suggested a iPhone (again not going there).
One guy suggested that this may be a complete flop and we had an interesting conversation as to why he thought so, some of his comments I thought were total gash but he had a point on others. He mentioned that some of the apps on the market place were crashing the device (has anyone any knowledge of this?), or slow (already seeing comments about this on here). To be fair, he was the only one who knew any details about the phone. He suggested that the real release will be after the first update (so Jan), and that at the moment this release was considered to be a real world testing phase.
So none of this is looking promising for the moment. I'm desperate for a new phone - my X1i is pretty long in the tooth now. I'm already installing SBS with Exchange on one of my machines so I don't have to keep my contact and calender items on Live (testing of using the connector is showing loss of data, categories and irregularities which I can't explain or make no sense).
Just thought I'd pass this on.
So basically they have no win phomes and want to sell you something else to make some commission. Why does anyone listen to these salespeople?
Sent from my SGH-T959 using XDA App
N8ter said:
So basically they have no win phomes and want to sell you something else to make some commission. Why does anyone listen to these salespeople?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Basically - yes. I get the impression that they don't know anything about the phone or OS in the first place to push a sale even if they had the stock.
To be fair, I'll be getting mine via O2 retentions anyway.
Unless the CLR is broken or the Silverlight base library is buggy as hell in the PInvoke parts that interact with the low level system, I really doubt that the apps will crash the phone.
Tom Servo said:
Unless the CLR is broken or the Silverlight base library is buggy as hell in the PInvoke parts that interact with the low level system, I really doubt that the apps will crash the phone.
Click to expand...
Click to collapse
there have been
some data programs that have a lot of data from rss feeds aren't nearly as smooth as microsoft software (eg email sms and the like)
I don't think its an issue that a quick ota (january) will fix however so in that I agree with the CS rep.
The OS is new and so a few bugs are to be expected. I think once they release the update in Jan it will be much better.
I don't think that they can think it will be a flop as it hasn't even been released in the US and thats where M$ will probably do most of its advertising.
domineus said:
there have been
some data programs that have a lot of data from rss feeds aren't nearly as smooth as microsoft software (eg email sms and the like)
Click to expand...
Click to collapse
That means nothing without the source code available. The applications could for instance do not make use of threading to mitigate these issues, maybe overload various controls with data instead of using on-demand loading (and unloading), etc blah blah.
My experience with o2 was a bit better. Well the other half went into one of the Guildford stores to pick up two phones for us before she went into work. There were already some people buying some and she overheard one of the staff members say after she brought those they’d have four left, but then the guy she was dealing with said it was the last one, obviously not wanting to shift two of them on PAYG. So I made my own way into Aldershot to pick one up, and the staff in there seemed pretty enthusiastic about the HD7 and actually knew a bit about them. Was somewhat impressed. I'd be more impressed if they offered me a cradle instead of a case though.
As for the crashing applications, as already said they don't crash the phone, it just falls back to the Start screen. The one that got a bit of attention was the Xbox Live Extras application (which lets you send messages, customise your avatar etc) doesn't seem to be working on HTC phones, it was pulled off the Marketplace yesterday and a fix is going through certification now and should be up in a few days.
Some 3rd party applications aren't as smooth as the Microsoft stuff, you can tell the difference between them but they aren't what I would call slow. Load times weren't as bad as I was expecting for the games either.
I'm yet to find a member of staff in any phone shop that heard of windows phone 7
Sent from my HTC Desire using XDA App
Just got one. Installed all free apps on market place just to test. Did not yet encounter any problems except one, how do you activesync it to outlook?!?!?!?!?!
I on the other hand had a good experience from O2 and the HD7 with Win Phone 7.
The Basingstoke store had a working demo and the sales guy was very enthuastic about the phone and demo'd it and let me play with the phone for about 15 minutes. The experience was very good of WP7 and now really keen to have it....either on my HD2 or to get a HD7.
I expect it not to be perfect, but from other articles and the sales guy the WP7 OS will get updates regulary which presumably will fix bugs, just like a home OS.
So...HD2 and wait.....or sell HD2 and get HD7???
domineus said:
there have been
some data programs that have a lot of data from rss feeds aren't nearly as smooth as microsoft software (eg email sms and the like)
I don't think its an issue that a quick ota (january) will fix however so in that I agree with the CS rep.
Click to expand...
Click to collapse
Which is very likely down to a badly written app and has nothing to do with Microsoft (other than the fact they allowed a sub-par app onto the marketplace).
lee-bowman said:
So...HD2 and wait.....or sell HD2 and get HD7???
Click to expand...
Click to collapse
Unless you really want a HD7 I would stick it out and see if you can get the 16GB Omnia 7 instead. The screen is that much better even if it is slightly smaller, as is the camera. The HD7 feels like a cheap knockoff in comparison. The only reason I got the HD7 was 8GB on the Samsung, but will definitely swap it out if it turns out I can get my hands on the 16GB version.
ruscik said:
Just got one. Installed all free apps on market place just to test. Did not yet encounter any problems except one, how do you activesync it to outlook?!?!?!?!?!
Click to expand...
Click to collapse
It doesn't. Exchange ActiveSync only.
Mind you even Hotmail can almost replicate the feature set of Exchange 2003 nowadays, all it's lacking is Tasks (not supported on WP7) and the fancy meeting arangement stuff.
I would like to also share my story I went to my local town and the only shop to have had any wp7 handsets was o2 but had sold out only 15 mins after opening, Orange said demand was so high only big stores had any others said due sometime thus month. I want back to o2 store and they phoned around and reserved one in another store got it no problem but was last one they had. I think everyone underestimated the os and didn't have the stock to cover demand so I'm not worried about popularity. The sales ppl will say anything to sell what they have in stock. Apps rock esp the games i recomed harvest and twin blades i have been playing for hours, and that's bearing in mind i have also just bought f1 2010 for my Xbox. Don't get put off phone around you will be glad you did
daSmirnov said:
It doesn't. Exchange ActiveSync only.
Mind you even Hotmail can almost replicate the feature set of Exchange 2003 nowadays, all it's lacking is Tasks (not supported on WP7) and the fancy meeting arangement stuff.
Click to expand...
Click to collapse
As far as I am aware you can active sync via exchange with hotmail and Gmail but with Gmail I know you can sync outlook with Google calender and thus ph7 its a bit of a long workaround but it works
I rang around a few O2 stores around the south of Ireland on Wednesday (the day before the release) to check availability, and 3 out of 4 staff had no idea what I was talking about (even in one or two larger stores).
The last store I rang knew exactly what I was talking about, checked their system, saw that they had one handset due in in the morning, and reserved it for me. Champion.
I was quite nervous about abandoning WM 6.5 for WP7, but after a few days of use I'm really happy. It does all the basics incredibly well (SMS, calls, calendar, email). Web browsing is a pleasure. Everything is fast and it works just as it should.
There is nowhere near the level of customisation that regular 6.5 fanboys would be used to, so if you are expecting to be able to change SMS font size, calendar notification ringtones etc etc then you will be disappointed. The approach here is "Keep It Simple, Stupid" and it works really well. You've just got to go with the flow.
All I'm really waiting for now is a decent GPS Navigation app (along the lines of iGo) and a replacement for SPB Wallet (I believe eWallet is en route shortly) and I'll be a happy camper.
Oh and I've had a crash just the once so far, when I launched the Seesmic app for the first time. The screen locked up and the device rebooted itself. Hasn't happened since, hopefully won't happen too often!
They all know about it here in Birmingham city center!
(In carrier shops... Phones4U and Carphone Warehouse don't get the phones yet)
They've had Windows Phone reps ushering people around in the street.
All O2 shops have HD7 demo units about if you ask, or even on custom displays.
Orange shops have HTC Mozart and Omnia 7.
(But reluctant to get Omnia out now as they seem to be investing a lot of Advertising in the Mozart... went to another shop and made friends with a guy and got one!)
Even Vodafone shop has the HTC Trophy banging about and leaflets for it etc!
daSmirnov said:
It doesn't. Exchange ActiveSync only.
Mind you even Hotmail can almost replicate the feature set of Exchange 2003 nowadays, all it's lacking is Tasks (not supported on WP7) and the fancy meeting arangement stuff.
Click to expand...
Click to collapse
lumpaywk said:
As far as I am aware you can active sync via exchange with hotmail and Gmail but with Gmail I know you can sync outlook with Google calender and thus ph7 its a bit of a long workaround but it works
Click to expand...
Click to collapse
Sorry but none of that is a proper solution.
If you sync your outlook contacts with hotmail you loose a lot of data that is normally stored in them, pictures, certain type of contact detail that hotmail does not support.
That is minor however the first live ID you use on the phone needs to be the actual one as that is the live ID that will be used with zune, xbox live and all other apps. No live ID no phone.
AKA my outlook contacts get mixed with my messenger contacts.
Only way around it is to open another hotmail account.
On top of that all contacts are erased if you delete your hotmail profile created on the phone. It has to stay there working. I am not comfortable with having all my contacts in hotmail that is regulary hacked (about every 2 months).
TBH they dropped the bomb there and many other places.
- You cannot transfer files via bluetooth atleast I can not from my laptop, home PC and HD2.
- There is no widgets for main screen to enable/disable wifi/bluetooth on the main screen.
- In no settings for apps that use data (some apps do not even have settings) there is an option to not use data when roaming, this is a major issue as phone constantly goes to internet. Only option is to disable manually all sync, still it will not stop it going off if you click on a app. ---- Partially solved. There is a option insttings to disable all data connections when roaming. So you can stop it all together but no per application option which is very annoying as I always have weather and location enabled to roam. I also check e-mail. Now I will not be able to do that and if I do switch it back on all apps will try o connect.
- There is no GPS software at all
- HTC said there is digital compass ... where?
- No google maps just bing maps
- You can not assign other search providers for now so you stuck with bing.
- You can not change background of the main screen, only option is white or
black
- Do not even start me with the zune music interface and how you have to copy that music
- There is no internet sharing option not even bluetooth as it does not show up when connected to my PC.
you know, it really surprises me at the level of douche-baggery that occurs in these forums, especially the WP7. yes, a lot of features that were previously available either officially or through tweaks for wm 6.5 are gone and pound for pound, the features don't stack up against iOS or android.
but if you're interested in getting a WP7 phone you SHOULD be aware by now of these inherent drawbacks so stop complaining and go elsewhere if you're not satisfied. no one is making you buy these phones. i'm sure most of the bugs will be addressed shortly in ver 1.1 or 2.0. i mean, android didn't really step into its own until 2.0 and neither did iOS.
and i'm saying this even as an iphone 4 user
littleasian said:
you know, it really surprises me at the level of douche-baggery that occurs in these forums, especially the WP7. yes, a lot of features that were previously available either officially or through tweaks for wm 6.5 are gone and pound for pound, the features don't stack up against iOS or android.
but if you're interested in getting a WP7 phone you SHOULD be aware by now of these inherent drawbacks so stop complaining and go elsewhere if you're not satisfied. no one is making you buy these phones. i'm sure most of the bugs will be addressed shortly in ver 1.1 or 2.0. i mean, android didn't really step into its own until 2.0 and neither did iOS.
and i'm saying this even as an iphone 4 user
Click to expand...
Click to collapse
Oh I am sorry. I been using HTC's for ages since first o2 one which was just XDA. I been waiting for WP7 as 6.5 was just not it, hardware was there but OS was still acting same slow.
No where have I seen that in WP7 bluetooth will only be for headphones? MS has year of experience in mobile phones basics should have been covered, then again Vista.
I can understand lack of google maps but stuck to bing, they just lost similar case and had to remove IE from win7 replacing it with selection window for other browsers and now this?
Why activesync was removed, why no option to change background they have reverted with WP7 to first Android. WP7 is to be the next thing in long term and not going backwards like they did. Even Android and Iphone can sync with outlook.
It is like getting a sports car with no wheels, all basics are there for great product but it just does not work remotely as good as any other car with wheels.
BTW microsoft removed those functions, they did think about it before doing it (granted assigned wrong people) so it will not be corrected officially for some time. Only possible rescue is regeditor for WP7 and ability to enable services somehow.

[NEWS] Errant Data usage [Link]

Reading stories like this makes me glad mine is off.
Errant Data Usage
glad i have a 1.5GB plan. though i never see it chew up much. but aye, it's a good course to make MS do another update if they don't fix it with the feb patch.
I have a suspicion that this is just another thing the press have jumped on to attack Microsoft. I don't think it is a large scale issue or we would have heard about it before now in these forums.
well to be honest it has been noted around here in a few threads before, and most of us believe it comes from the feedback system in the phone. i think just having it so that it only sends data when connected to wifi will automatically resolve it.
but aye, wait for MS to do their investigations. i'm sure if they just "bing" it, they'll find our posts and say that is their solution as well
randude said:
I have a suspicion that this is just another thing the press have jumped on to attack Microsoft. I don't think it is a large scale issue or we would have heard about it before now in these forums.
Click to expand...
Click to collapse
A lot of people report high battery consumption with WP7 devices. This could be the reason.
randude said:
I have a suspicion that this is just another thing the press have jumped on to attack Microsoft. I don't think it is a large scale issue or we would have heard about it before now in these forums.
Click to expand...
Click to collapse
MS has acknowledged the fact and looking into the resolution, so I don't think it is some mumbo-jumbo.
The Gate Keeper said:
well to be honest it has been noted around here in a few threads before, and most of us believe it comes from the feedback system in the phone. i think just having it so that it only sends data when connected to wifi will automatically resolve it.
but aye, wait for MS to do their investigations. i'm sure if they just "bing" it, they'll find our posts and say that is their solution as well
Click to expand...
Click to collapse
This is a workaround and not a solution, I am pretty sure they want to solve it rather than telling the users to disable the feature.
lqaddict said:
This is a workaround and not a solution, I am pretty sure they want to solve it rather than telling the users to disable the feature.
Click to expand...
Click to collapse
yea i agree. but i'm just saying that MS could propose it as a temporary work around if it is indeed the cause of the issue, until they fix it in an update.
I have a suspicion this is a 3rd party app issue, as it's not everyone who's having this problem... Could still be the OS, of course.
CreepinJesus said:
I have a suspicion this is a 3rd party app issue, as it's not everyone who's having this problem... Could still be the OS, of course.
Click to expand...
Click to collapse
Uncertain about everyone having the issue. In all likelihood it could well be a majority. How would anyone know how much data they were using unless they studied the statement or had a monitor installed? Most people might not be aware of it at all and unconcerned.
MartyLK said:
Uncertain about everyone having the issue. In all likelihood it could well be a majority. How would anyone know how much data they were using unless they studied the statement or had a monitor installed? Most people might not be aware of it at all and unconcerned.
Click to expand...
Click to collapse
Most people have limited cap on 3G data, so it's not that difficult to realize whether your phone is abusing your monthly plan or not.
Actually, from the comments at engadget and other blogs, it does seem that the vast majority of users are not affected by the issue. And I've never heard a single one in Italy affected as well. So it maybe a carrier-specific problem, or a 3rd party app available on certain markets/networks.
Or there might not be an issue at all, the high data consumption being just caused by applications running under the lockscreen in standby (so that wifi goes off and 3g kicks in).
MartyLK said:
Uncertain about everyone having the issue. In all likelihood it could well be a majority. How would anyone know how much data they were using unless they studied the statement or had a monitor installed? Most people might not be aware of it at all and unconcerned.
Click to expand...
Click to collapse
True... I know I'm ok because I have checked my online statement thing and I've only used a couple of MB so far this month.
Feedback Function? i dont think so.......
One thing that has NEVER been talked about is another new function.......
Location!
You all know that via windowslive we can locate our phones, erase them, block them ect.
Well this function is on by default.
I guess to find out where it is, (its regularly saving its current location on windows live) It has to send some kind of info to Microsoft.
Now i dont think to save location info would need Mbs of data, but who knows?
Since the feedback option is (proven? because deactivated by some? anybody?) not the problem, and the find my phone service is not mentioned, i would look into that........
SPVlover said:
...
I guess to find out where it is, (its regularly saving its current location on windows live) It has to send some kind of info to Microsoft.
Now i dont think to save location info would need Mbs of data, but who knows?
...
Click to expand...
Click to collapse
That depends how often it's sending location info, and whether it's using AGPS. I don't know the details... Mine is turned off anyway.
SPVlover said:
One thing that has NEVER been talked about is another new function.......
Location!
You all know that via windowslive we can locate our phones, erase them, block them ect.
Well this function is on by default.
I guess to find out where it is, (its regularly saving its current location on windows live) It has to send some kind of info to Microsoft.
Now i dont think to save location info would need Mbs of data, but who knows?
Since the feedback option is (proven? because deactivated by some? anybody?) not the problem, and the find my phone service is not mentioned, i would look into that........
Click to expand...
Click to collapse
Location is switched on on my phone and I haven't noticed any large data usage.
I am not getting extra data usage when I'm not using my phone it's only about 5k every now and then when it checks email but Saturday I was at the NEC and used IE a lot and wow it ate data!!! I used nearly 30mb just on general surfing, my old Blackberry Storm 2 on the same type of use would have been about 5mb!!!! so why is the phone using so much data when I was just surfing?
alan1467 said:
I am not getting extra data usage when I'm not using my phone it's only about 5k every now and then when it checks email but Saturday I was at the NEC and used IE a lot and wow it ate data!!! I used nearly 30mb just on general surfing, my old Blackberry Storm 2 on the same type of use would have been about 5mb!!!! so why is the phone using so much data when I was just surfing?
Click to expand...
Click to collapse
Do you have it on mobile viewing, or desktop viewing? Remember that other phones searched from Google used to limit the viewing for mobile devices. Google would reformat them. Bing doesn't do that, especially if you have it browse as if you're using a desktop.
I have location services on all the time, as well as 3G. The phone uses probably 5MB/day along with my emails, and some MSN. Location services is not the problem, and I lock and find my phone everyday to make sure it's working Yes, I'm over protective.
It's a 3rd party app or feedback.
I've had all location services and features turned on except Feedback since October and have barely been using 50MB a month, which includes downloading games and Apps from Marketplace.
Could be the feedback feature i suppose, i've recently turned mine on but disabled the option to send via GPRS so it won't make a difference i guess.
I've had all location services and features turned on except Feedback since October and have barely been using 50MB a month, which includes downloading a couple of games and Apps from Marketplace.
Could be the feedback feature i suppose, i've recently turned mine on but disabled the option to send via GPRS so it won't make a difference i guess.
bmazloum said:
Do you have it on mobile viewing, or desktop viewing? Remember that other phones searched from Google used to limit the viewing for mobile devices. Google would reformat them. Bing doesn't do that, especially if you have it browse as if you're using a desktop.
I have location services on all the time, as well as 3G. The phone uses probably 5MB/day along with my emails, and some MSN. Location services is not the problem, and I lock and find my phone everyday to make sure it's working Yes, I'm over protective.
It's a 3rd party app or feedback.
Click to expand...
Click to collapse
Yes I have it in desktop view do you think that could be it?

Exchange sync

So my company doesn't officially support non-blackberry devices but unofficially the servers are set up to do it. My question is, it seems our IT department changes the exchange server settings randomly. It was originally bos-outlook.companydomain.com and I connected and everything was working fine on my E4GT. A colleague using iPhone wanted to access as well and set it up on his phone too and it worked. Where it became strange was a few days later, my phone stopped working and I got an error along the lines of server not available. Tried deleting cache, deleting and re-adding the account, nothing worked. I asked my iPhone colleague and his was working fine. I borrowed his iPhone and set up my email account on his phone and it worked. At first I thought IT blocked Android devices for some reason. That's where it became interesting. I looked at the exchange server setting on his iPhone and even though both his account and my account were set up as bos-outlook.companydomain.com, iPhone had automatically changed it to bos-exchange.companydomain.com. When I tried setting up the account with this new exchange server on my E4GT, it worked. A couple of days later, had the same problem arose and I just figured that the server changed again. Since I'm based in NY and not Boston, I guessed nyc-exchange.companydomain.com and it started working again. Of course, I got lucky that it was just substituting nyc for bos. In the future, it could be anything. What's frustrating is that my colleague's iPhone never stops working. His will automatically change to whatever the new server address is without him having to do anything. Anyone know if there is anyway for Android's to do that? Is there a setting for that somewhere? Thanks!
Try to do this. Stop using following:
bos-outlook.companydomain.com,
bos-exchange.companydomain.com,
nyc-exchange.companydomain.com
and instead of them use autodiscover.companydomain.com. This should fix your issue. Let us know did it work
erik077 said:
Try to do this. Stop using following:
bos-outlook.companydomain.com,
bos-exchange.companydomain.com,
nyc-exchange.companydomain.com
and instead of them use autodiscover.companydomain.com. This should fix your issue. Let us know did it work
Click to expand...
Click to collapse
Darn, I was really hoping that would work. Get the message "unable to connect server". I also tried removing the account and re-setting up using that address and get the same error. Any other tricks? Iphone must be using some kind of command to do an auto discover of some kind.
Apple products do update automatically regardless is it phone or pc (i still don't like them). I have no idea what could be wrong, unless your company either doesn't have autodiscover or somehow they renamed to something else (autodiscover1, webmail etc).
Sent from my SPH-D710 using XDA Premium App
erik077 said:
Apple products do update automatically regardless is it phone or pc (i still don't like them). I have no idea what could be wrong, unless your company either doesn't have autodiscover or somehow they renamed to something else (autodiscover1, webmail etc).
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
What do you mean Apple products automatically update? Are you talking about the OS and/or apps or are you talking specifically about how it connects to Exchange? If Exchange, the question I want to know is how exactly does Apple do it. Maybe my company doesn't have auto-discover or renamed it but when I used my friend's iPhone, it was automatically finding the server somehow. However it's doing it, you would think Android would also have a way to do it. That's my logic however hoping someone with experience managing Exchange servers could chime in.

Categories

Resources