[Q] Play Store and You Tube not working properly - Galaxy Note II Q&A, Help & Troubleshooting

Hello,
This is my first post. I am sorry, if I break any rules or norm of xda-developers. Sorry, if that happens, but I don't intend to disrespect or hurt anyone. I have high respect for the developers and I have been learning a lot about Android because of you guys. Thanks for that.
Lately I have been experiencing an issue on my Note 2. Sorry, but I can't really pin point what I did that it's going all crazy. I searched online using our friend, google, and saw that many others have this issue. My apps are not getting updated, for that matter, none of the devices (Nexus 7, and a Samsung Galaxy S Duos) at my home are able to do that. So, I am assuming its a Router issue. I tried changing DNS address and firewall settings. None of them worked. I am mostly on Wifi, but these issues don't surface when I use cellular data. Maybe, its the router itself.
Other than that, YouTube isn't loading specific videos and keeps logging me out. Some "specific" (they are not 18+) videos won't load no matter what I do to load them. Other videos work fine. However, I didn't try to load them on cellular data so far.
Contacts are not syncing. I tried whatever suggestions people offered. It works for few minutes, and then fail. AGAIN and AGAIN. To keep it simple, I turned off syncing from every other app, Skype, Samsung etc except for google. Turned off sync completely. Made a .vcf file as backup. Deleted all my contacts related data, from Phone and GMail. Yes, it did hurt. Mailed myself vcf file. Imported all my contacts to Gmail. Turned on sync with google on my phone. And, it worked fine, for few minutes. Back to square one after that. I am not sure if problem lies with one of the contacts as this was the best I could think of to solve my sync issues.
One of the correlations I was able to establish was to make Play Store and YouTube work, I had to first get my sync problem out of the way. For the moments for which it was working, everything else was working.
So far I have not tried factory reset. I have my reservations regarding it. I have experience in ROOTING, flashing, overclocking etc. Did that for my desire, and my friends desire C. But I am satisfied with how my phone was working, and so far am not looking to Root it. But if you think that factory reset or rooting could solve my problem, please enlighten me.
Thanks for the help. Really appreciate it.

You can try factory resetting one of them and use a different Google account. Perhaps nothing should be same as the other two devices. If yes then it could be an issue with the account or some apps. If no it could be an Internet or router problem. Try data or something.
Next try factory reset other device but this time give it details as the device you reset earlier. See how they go. If it goes fine thanks factory reset them back and this time your original account. See if it works or not. This will jot down what the problem is.
If it works then something was wrong with your devices. If not then something is wrong with your account.
Sent from my GT-N7100 using xda premium

UtkarshGupta said:
You can try factory resetting one of them and use a different Google account. Perhaps nothing should be same as the other two devices. If yes then it could be an issue with the account or some apps. If no it could be an Internet or router problem. Try data or something.
Next try factory reset other device but this time give it details as the device you reset earlier. See how they go. If it goes fine thanks factory reset them back and this time your original account. See if it works or not. This will jot down what the problem is.
If it works then something was wrong with your devices. If not then something is wrong with your account.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Thanks for replying (I also clicked the button as I figured people appreciate that more) and thanks to all other 60+ people for looking into my issue.
I can what you suggested by factory resetting, but I am keeping that as my last option for now, for two reasons. First, one of the devices, belongs to a friend of mine, who already use a different account than mine. Also, in nexus 7, I have a separate account for him. I am thinking of resetting/changing my router, internet works fine though and I paid a hell lot of money for it. Second, I don't want to loose all data. If I was to do this, I will probably root my phone along with it too, save some time. As the problem started for all the devices at the same time, I strongly sense its a wifi issue. Also, when I change some of the settings in router, things start working fine for half and hour or so.

Related

[Q] Unable to download from Market using 3G?

Update with fix [Thanks jayclapp!]
For anyone with this issue, go into your APN settings and remove anything in the "Proxy" field, right below "APN". Fixed the problem immediately for me + jayclapp!
Original Post Below
----------------------------------------------------------------------------------------------------------------
Hi all,
Having an issue downloading anything from the android market on 3G. 3G works for everything else besides downloading from the market (browsing, email, sync, etc).
When I switch to wifi, I can download from the market perfectly fine.
I've tried a friends SIM with a different carrier, and it DOES work over 3G.
Logcat of the issue happening From what I can tell the error starts around line 50, but I included the full log in case it helps.
I'm not much of a developer so I'm just trying to determine why exactly it's happening, as Android simply spits out a pop-up with the useless message:
[App name here] could not be downloaded due to an error.
I have a friend on the same carrier with a Nexus S and she can download apps from the market fine. Haven't been able to test her SIM in my phone yet though.
I've found some others with a similar issue (although not restricted to only happening over 3G): http://www.google.com/support/forum/p/Android+Market/thread?tid=5a31588b6f655e89&hl=en
None of the solutions there helped though. I've cleared market data, wiped, factory reset, tried different roms, etc.
I'd really appreciate any help.
i'm having the same problem - using a galaxy nexus on tmobile. haven't had the change to try on wifi yet.
vivanshah said:
i'm having the same problem - using a galaxy nexus on tmobile. haven't had the change to try on wifi yet.
Click to expand...
Click to collapse
Glad I'm not the only one...
By searching pastebin, I've found a few others that pasted their logcats with the same issue, but I can't find wherever they posted it to see if a solution ever happened.
One solution I found was to delete / rename the .android_secure folder on the "SD" card, but I see that folder on my phone. I know dotfiles are hidden by default but I'm showing hidden files and I don't even see .android_secure from adb shell.
I'm on Mobilicity in Canada, which also uses AWS bands, not sure if that has anything to do with it.
I don't like bumping, but I still have this issue and was hoping someone could help out.
Sucks only being able to download apps over wifi.
I saw Josh Topolsky from The Verge has been complaining about this issue on twitter the last couple days.
www.twitter.com/joshuatopolsky
I've tried everything to fix it, tried different roms, kernels, wiping, factory reset, different SIM cards, nothing will fix it.
The 403 error indicates that it's Google's servers that are forbidding the connection...but I see no reason why they would, and it's not like I can change the IP address of what my phone is being assigned by the 3G towers.
Everthing was fine on stock untill i flashed revolution hd 1.3.1... I had the same problem with market but for some reason i enabled wifi and started downloading stuff from the market...then i turned it off and magic it worked thru att 3g...
I hope this temp solution might help you guys out or maybe it just worked for me
Ditto
I'm facing the same issue with a Galaxy Nexus (bought from Virgin) on Mobilicity in Toronto: market works on wifi, but not on 3g.
I'm having this problem too. With Orange in Spain.
But is not a constant problem. Sometimes works fine, and another ones not. When the error comes out I try again several times untill it works. If doesn't I whait to have Wifi.
But as I said it isn't always. But some type of bug is.
I got the Galaxy Nexus yesterday from Virgin Mobile and using it with my Telus SIM and Android Market downloads dont work using the mobile network but switch to wifi I can download from Market. I've tried everything you mentioned as well and still no luck.
I have noticed some delays in downloading but I am pretty sure it is becasue of the "little" 10 Billion Apps promotion thats causing the issues.. the market must be seeing a lot more traffic than it can cope with.. servers must be over loaded!
Try market at off peak times (worked for me)!
This theory syncs quite well with the 10 Billion Apps promotion.. just a thought!
kkh786 said:
I have noticed some delays in downloading but I am pretty sure it is becasue of the "little" 10 Billion Apps promotion thats causing the issues.. the market must be seeing a lot more traffic than it can cope with.. servers must be over loaded!
Try market at off peak times (worked for me)!
This theory syncs quite well with the 10 Billion Apps promotion.. just a thought!
Click to expand...
Click to collapse
Unfortunately that isn't the reason. It's definitely something more serious / buggy than simply too much traffic. It's been going on for almost 2 weeks now, well before that promotion even started.
Anyone feel like pulling a logcat and seeing if it matches up with mine? I'd suspect it does (403 Forbidden errors).
It basically boils down to Google's servers rejecting the connection for one reason or another. 403 error = The server is connectable, but knowingly refused the connection. It's something on Google's end, but I don't understand why certain devices are being rejected while others aren't.
Went to apn settings and removed the proxy and now i can download from market over celluar
Just wanted to confirm your fix worked for me jayclapp!
Updating the OP with the fix, in case anyone stumbles across the same issue.
Bumping up the thread but i believe it's for a good reason.
I had the same problem with I9100 after upgrading to ICS from GB. Talked to Google play support, their solutions weren't helpful (erasing cache and stuff) and they said it's a carrier problem. I used another SIM from the same carrier and it still wasn't working....
So.... Stumbled on this thread, erased the proxy and now it's working!!!
So, i'm bumping this thread so it will perhaps show up in google in a higher search position and to say thanks to the OP (besides the thanks button)

Galaxy s3 not connecting to google/some apps when connected on WiFi

Hey guys, I've been searching for problems first before posting but I've yet to find a thread that actually fixes this specific problem. It's a little different than the other threads I've seen. Basically my phone can connect to my interwebs and I can browse webpages on dolphin browser but I can't connect to the play store. I've tried going to the play store on my desktop and trying to download apps to my phone that way but they never start downloading on my phone. I've tried resetting my router, multiple times yet it only worked once and hasn't worked any other trys after that. I've also tried dialing multiple " *# " numbers, some don't even connect and *#0011#* gave me an error about my connectiong and an invalid MMI. My router is secured through a WPA-key. Another thing that just recently started up was that snapchat would give me an error when I open it saying it has stopped working. Unrelated perhaps but maybe not.
I've been able to connect to other routers at other houses and my school, sometimes they work and sometimes they don't. I've noticed that when the wifi signal icon turns blue then everything will work. When it's grey, it's a complete toss up on whether it'll work or not.
I'm running Cyanogen Mod 10.2-20130925
I can't post pics because i'm too new... only created this to get a solution
rlstric1 said:
Hey guys, I've been searching for problems first before posting but I've yet to find a thread that actually fixes this specific problem. It's a little different than the other threads I've seen. Basically my phone can connect to my interwebs and I can browse webpages on dolphin browser but I can't connect to the play store. I've tried going to the play store on my desktop and trying to download apps to my phone that way but they never start downloading on my phone. I've tried resetting my router, multiple times yet it only worked once and hasn't worked any other trys after that. I've also tried dialing multiple " *# " numbers, some don't even connect and *#0011#* gave me an error about my connectiong and an invalid MMI. My router is secured through a WPA-key. Another thing that just recently started up was that snapchat would give me an error when I open it saying it has stopped working. Unrelated perhaps but maybe not.
I've been able to connect to other routers at other houses and my school, sometimes they work and sometimes they don't. I've noticed that when the wifi signal icon turns blue then everything will work. When it's grey, it's a complete toss up on whether it'll work or not.
I'm running Cyanogen Mod 10.2-20130925
I can't post pics because i'm too new... only created this to get a solution
Click to expand...
Click to collapse
If you did a factory reset when you upgraded to 10.2, then there isn't much you can do. If you have not done that, do it.
Aerowinder said:
If you did a factory reset when you upgraded to 10.2, then there isn't much you can do. If you have not done that, do it.
Click to expand...
Click to collapse
No, I haven't factory reseted it. I'm trying to avoid any factory resets to lose my information but right about now I'd try anything. Do you have an up to date guide on flashing ROMs and keeping my contacts?
rlstric1 said:
No, I haven't factory reseted it. I'm trying to avoid any factory resets to lose my information but right about now I'd try anything. Do you have an up to date guide on flashing ROMs and keeping my contacts?
Click to expand...
Click to collapse
Contacts are synced to your Google account. But you can export them from the contacts app just to be safe.
You can back up user app data with one of the billion back up apps on the market. Only user apps though, never system apps.
This way, you will only need to redo the system settings. Factory reset will make you lose 20-30 minutes if you're slow.

Very weird bug on my phone

Hi everyone,
I'm new here, nice to meet you all. Last night I finally bought the LG G3, switched from an iPhone 5S.
Right away I flashed the phone to Lollipop that I found in this thread: http://forum.xda-developers.com/lg-g3/general/kdz-poland-lollipop-lg-g3-20a00-t2938255
And the phone really works flawlessly except for one weird (and pretty annoying) bug.
When I'm surfing using Chrome or the generic browser that comes with the phone, after visiting a few websites (music forums, basketball websites, etc., nothing out of the ordinary that I usually visit), for some reason the browser gets redirected to an app called "Porn Factory" and wants me to download it to my phone.
Now, I'm pretty sure this isn't normal behaviour. And I've read that people have experienced a similar issue with their phones, but I still haven't found a solution to stop this from happening.
I tried a fresh install of Chrome, deleted all data/cache and it still happens from time to time. My phone isn't loaded with a lot of apps, just a few social media apps basically as it's brand new. Also tried scanning it with a few of the anti-virus apps on Google Play and nothing.
So yeah, if anybody could give a tip or two on how to solve this I would be very greatful. This is my last resort. :-\
Other than this, I'm really enjoying the G3!
p.s. I do apologize if the thread isn't in the right section, I'm new here.
Try to do factory reset (wipe data)
Next time use G3 Q&A, Help & Troubleshooting forum as it belongs to this section.
sounds like it is trying to tell you something
but seriously it doesn't sound like anyone else has that issue (or they think it's a good thing, who knows)
could it be an SD card issue?
Can you boot into safe mode by pressing+holding the reboot button?
So the only thing I can do is a complete factory reset? How certain are you guys this could work? I mean I could do it, but I just want to try everything else before wiping everything and starting again from scratch.
Really appreciate the help guys!
Are you signed into chrome?
Bert.C said:
Are you signed into chrome?
Click to expand...
Click to collapse
Yeah, I logged in with my google account the first time I launched it. I could clear all settings and re-install the app and not sign in when I launch it for the first time. If that's a viable solution?
The thing is this is also happening on the stock browser which came with the phone and I'm not signed into anything on there.
* Try other browsers.
*Try some free antivirus solution.
* Is this happening on the same connection (WiFI / Data)? Maybe it's something in the network / dns proxy, etc.
* Check your internet settings (ip, dns, etc.)
What you have there is either mallware or some other type of bad "virus". This can't be considered a but by a long shot.
kraven001 said:
* Try other browsers.
*Try some free antivirus solution.
* Is this happening on the same connection (WiFI / Data)? Maybe it's something in the network / dns proxy, etc.
* Check your internet settings (ip, dns, etc.)
What you have there is either mallware or some other type of bad "virus". This can't be considered a but by a long shot.
Click to expand...
Click to collapse
Same thing is happening on my home Wifi, my friend's house wifi and my cellular data. On Chrome and the stock browser.
Well I've done a factory reset a few moments ago, will see if anything changes.
My best guess is either some bad configuration (with a mallware dns or whatever) or some mallware that does that intercepting / redirect. Bugs are crashes, things not working etc not porn redirection , that's what mallware does.
kraven001 said:
My best guess is either some bad configuration (with a mallware dns or whatever) or some mallware that does that intercepting / redirect. Bugs are crashes, things not working etc not porn redirection , that's what mallware does.
Click to expand...
Click to collapse
I get what you're saying, but how is it possible the phone got infected out of the box? I basically used it for a couple of hours before this started happening. Didn't surf any "bad" websites and installed only a couple of social apps.
there are lots of "ways" these get pushed and lots of crappy ads that you press and install things or reconfigure things that you wouldn't know. I don't know, I would start analyzing the apps looking at what's going on ...
don't want to be the devil's advocate but maybe one of your friends played a practical joke on you ... don't know these things tend to happen ...
kraven001 said:
there are lots of "ways" these get pushed and lots of crappy ads that you press and install things or reconfigure things that you wouldn't know. I don't know, I would start analyzing the apps looking at what's going on ...
don't want to be the devil's advocate but maybe one of your friends played a practical joke on you ... don't know these things tend to happen ...
Click to expand...
Click to collapse
Nobody has touched the phone except me since I got it.... and just finished the factory reset thing and set up a totally new device, opened chrome, surfed a few pages and it happens again.
This makes no sense.
try this: https://play.google.com/store/apps/details?id=com.bitdefender.antivirus
don't know, out of ideas really
One thing you guys may not have considered also, is that the guy you got the kdz from might have tampered with it and put adware or malware into the file...
Now, I'm in no way saying he has (Everyone on here is very trustworthy), but from all the solutions that look to have failed in this thread, that could be the only option. You can always try a factory reset, as stated above and if it's just something on the ROM then it might fix it, but if it's in the KDZ itself, the only way to get rid of it would be to flash a different file.
iDefalt said:
One thing you guys may not have considered also, is that the guy you got the kdz from might have tampered with it and put adware or malware into the file...
Now, I'm in no way saying he has (Everyone on here is very trustworthy), but from all the solutions that look to have failed in this thread, that could be the only option. You can always try a factory reset, as stated above and if it's just something on the ROM then it might fix it, but if it's in the KDZ itself, the only way to get rid of it would be to flash a different file.
Click to expand...
Click to collapse
Is there another 5.0 Lollipop KDZ file except the one I used? (http://forum.xda-developers.com/lg-g3/general/kdz-poland-lollipop-lg-g3-20a00-t2938255)
At this point I'm willing to try everything as reseting the phone to factory settings also didn't help.
Id consider flashing the stock kdz again. But get it from here from someone known and start fresh.
Bert.C said:
Id consider flashing the stock kdz again. But get it from here from someone known and start fresh.
Click to expand...
Click to collapse
Could you please point me to the file I need to download? I'm new to all this and really don't have an idea which file I need. I have the D855 version of the phone.
Thank you!
See if this is the what you're looking for.
Or here?
Or here?
Its not a bug, just webpage redirecting. Some website does that, some on both desktop and mobile version, some just one of them. One of the web page i visit lg-phone-firmware.com is one of them. In mobile version it always redirect to ads.
Viable solution is to try desktop view. Else try browser that support adblock.
Well it appears I got rid of this problem. Downgraded to KitKat, rooted my device and installed a custom ROM that I found here.
Thanks for the help guys!
Sent from my LG-D855 using XDA Free mobile app

Your connection is not private

My GS6 grew into this error about 6 months ago so I stopped using the phone. It is showing up in all apps, on WiFi and cell service, not just chrome from the screenshots. Ie a lot of apps have problems because they always thing that I have an unsecured connection. If I refresh, I can usually get in to work, but it takes time on each website I visit. I am confident it's the phone, but have no idea beyond that.
Since the error has started, I have hard reset, re-rooted and re-flashed and gone back to stock again. Nothing seems to fix it. I've even followed a few websites which seem to try and fix this.
Has anyone else experienced this? Any idea for a fix? I'm willing to re-root and flash, but that might have been what got me into this mess in the first place. I am really out of ideas and am about to sell for parts because it's been so frustrating to deal with.
Thanks in advance!
There are several possible solutions, all listed here: https://www.thesslstore.com/blog/fix-ssl-connection-errors-android-phones/
The easiest is to check that the date/time is correct on your phone. If that is out of sync, it can cause these problems.
One other possible cause is to check the accounts on your phone. Maybe an old work account of something that is no longer active? Even if you only have one account on your phone, delete it and then add it back.

Phone hacked

I need help identifying what app or setting got me into this mess.
I think the hacker has adb access.
He shuts down apps.. etc
He is messing with the notifications.. i get ony a few. Sometimes they come in late.
I have made reset from samsung setting and the boot menu, AND I INSTALLED A NEW ROM (the one for my phone) WITH ODIN. Still the issue resurfaces.
I think my roomate installed smthg in it. He is on the house wifi and he is got a degree in networking (i think thats what it's called, we study in french in my country)
Please i need help.
If someone needs any further details, please ask.
Avoid the wifi network you suspect your hacker friend is on, reinstall the rom downloaded on another network and stay on 4G and see if it still happens? Also suspect your PC to be hacked...
Thx for replying,
I did format my pc but i have connected it to house wifi.. didn't notice anything out of order though.
I found out about the "Revoke USB debugging authorisations" option in Developer Options. I think it is working.
Today, since i made a new instagram account, i added a mutual friend. Turns out it was an old and lost account, and thats when i got the error from the video.
Fortunately, i fixed it by un.following the account and clearing the app storage.
I need to know what access does he have?
Can't upload the video, here's some shots.
Look no further than yourself for the cause of this... one way or another.
RX: Factory reset, change Google account password.
Stop with the social media crap and go mingle with real people.
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Carch921 said:
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Click to expand...
Click to collapse
How was it compromised?
Understand if it was compromised it's more than likely because you left yourself vulnerable to attack.
A compromised OS needs to be cleaned or wiped... I gave you the solution(s).
No need to say thanks but don't give me lip about your screw ups.
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Carch921 said:
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Click to expand...
Click to collapse
Reflash the firmware especially if it is Oreo or below.
If it's not embedded in the firmware, it's being added by you albeit inadvertently.
Your Achilles heel is social media... don't be so predictable. Break the link in the chain.
None of the social apps should be running on the device, they are malware. At least keep them in the cloud.
Email must always be kept in the cloud and any attachments downloaded from it scruntinized or preferably not downloaded at all. All downloads are suspect.
At this point your data base is suspect as well.
Insanity is doing the same thing over and over, expecting a different result.
Android 11.
I am trying.
Carch921 said:
Android 11.
I am trying.
Click to expand...
Click to collapse
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
blackhawk said:
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
Click to expand...
Click to collapse
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Carch921 said:
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Click to expand...
Click to collapse
Never leave a phone physically unsecured as that's the only real security there is.
You need to have the firmware reflashed then be careful what you put back on it.
Change all your passwords and use secure passwords.
I ithink i this is the problem.( in the pic below)
There was an app called android device.. don't know if this is normal. So i deleted it and restarted and things are back to normal.
Sorry i can't upload the image, the app closes automatically.

			
				
Scan it online with Virustotal.
Sell the phone Facebook

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