Develop Bugs

Hands Free Activation.. I need Help

I have chatted with online support and I cannot get my phone to connect at all. I have searched for answers and I have not found anything that will work.. Does anyone know of a way that I can get my phone activated again??
Thank you so much!!

If you are not rooted, or on a stock rom, just hit ##786#, enter your msl, then hit Data Profile, then menu-restore, then reboot.
Or the simple answer, just call sprint, hit *2 on your phone, and they will help you out.

I have done all of that.. It is rooted.. I cannot call out at all.. When i dial out is says your phone as not been activated.. I spoke with Sprint through their on line chat.. I also went through ##72786# to reset everything still did not work.. used caulkins wipe all.. still nothing..
I am at a loss

My phone all day has been acting up. I had no data and text werent going through. So i unrooted with the latest RUU and came upon this Hands Free Activation screen where it just sits and sits. Tried doing the ##3282# Edit, Data, Restore. Same thing.. So i called up sprint and he told me this is a Nation wide outage.

speaking of calkulin, are you on evio 1.8? if so then that could be the problem.

dkdude36 said:
speaking of calkulin, are you on evio 1.8? if so then that could be the problem.
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Click to collapse
No... he said he used caulkins format all zip. Its not a Rom issue its Sprint. Their having a nation system outage.

tbgreen89 said:
No... he said he used caulkins format all zip. Its not a Rom issue its Sprint. Their having a nation system outage.
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Click to collapse
ok ya just wonderin...

Call sprint, *2 on the phone, thats the only way to fix this. They are the only ones you can manually re-activate the phone.

TB Thank you for the information. It was like you said the network was down and about 3 this morning everything went thru and it is working again. Thank you again!

[Q] Error 1012 no matter what Sprint or I do

For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!

Joey SR said:
For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Click to expand...
Click to collapse
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk

I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.

ncfastls1 said:
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
Click to expand...
Click to collapse
Did you use clockwork mod? This guy had a similar prob.

I am having this issue as well, I posted in the forum in that link.
This is odd. We can make calls on the phone, internet, text, can not update PRL, profile and it will not receive picture texts. I messed up and DID NOT make a backup of the stock ROM, as I put a new 16g SD card in it. So I dont know if I can go back to the Stock rom or not and try it all again.
I really dont want to go to Sprint and then be given a new 2.3.3 phone.
Thanks to all that have any ideas.
I have another EVO and did the same thing to it, and it works perfectly.

I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.

i use amon recovery. wiped my whole phone and reinstalled the rom, even flashed others with no go. Downgraded radio = nothing, upgraded again = nothing

I have had lots of problems getting my Data to work on my EVO running on the Boost Mobile Network(A.K.A. Sprint). Still continue not to have Data on it. I assumed it was PRL Version, but was incorrect. Well, I would get the same Error Code. I managed to update PRL manually using the link below.
http://forum.xda-developers.com/showthread.php?t=898628
Still NO DATA on my HTC EVO 4G!
Still get calls & text messages, but no internet!

I got a refurb phone a couple days ago, and they were having provisioning problems then when trying to update it at store. Perhaps it's still occurring?

UPDATE:
I took it to the store yesterday. When I went to go pick it up i noticed a scuff mark on the bottom left along with the screen lifting. Went back today to get my refurb only for this one have the whole bottom lift and fiber in the rear camera and the lense. Back to the store I go and hopefully I get a new one.

UPDATE: given another refurb. This one is perfect, no issues. no more errors. also its hardware version 0002. Weird. The other was 0004. So about $37 at the store. when i called sprint I received a $50 credit along with the $37 I spent on the phone. New phone plus credit = a happy customer.

1012 error
rugedraw said:
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
Click to expand...
Click to collapse
I have been working on my HTC EVO phone for several days trying to get my number transferred and the phone activated. I have done a factory reset called customer service, tried rooting it, everything. I got the MSL code from the previous service providers, luckily, and reset the meid imsi and everything. Finally I came across this post and it was a life saver. You providing the ##786# was what i needed to totally clear everything. It is finally activated. Thank you so much it worked!!

jjshleprock said:
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Mám problém s "Neplatná karta SIM " píše mi to služby 4G nejsou k dispozici protože SIM/UICC je neplatné.Kontaktujte služby zákazníkům.
Nerozumím tomu porad Tě mi,prosím.

EH17 Messaging and Calling problem

Ever since I went from EH06 to EH17, I can only make calls, and send/receive texts when I am roaming. When I get into a sprint service zone, I lose my ability to text, and when I try to make calls, I get an automated message telling me that my authentication code can not be verified. I received the
same message when I checked the efs clear button on Odin a while back, but I fixed it by clicking th activate button on my phone when I had service. This time around whenever I flash any version of the EH17 build, I get this problem, and I don't get the popup telling me to reactivate like I did before when I fixed it. I've used Odin to flash back to EH06, but I still can only use my phone when I am roaming.
I'm back on EH17 rooted/deodexed hurricane rom.
Does anyone have any information as to how I can fix my phone?
Sent from my SPH-D700

Did you try updating Profile and then PRL?

Yes, but I still have the same problem

How about a Factory data reset?
Sent from my SPH-D700 using XDA App

Does Odin count as a factory reset? If so, I've done that too, and still can't make calls or text when I'm not roaming.

Dman10 said:
Does Odin count as a factory reset? If so, I've done that too, and still can't make calls or text when I'm not roaming.
Click to expand...
Click to collapse
I guess it would if you tried it before restoring any data. Just Odin the EH17 in and then update Profile and PRL and then try it. Don't restore anything.

Alright, so I used odin to go back to EH17 again, and updated profile, and prl, but it still doesn't let me text or make calls.
Sent from my SPH-D700 using XDA App

Dman10 said:
Alright, so I used odin to go back to EH17 again, and updated profile, and prl, but it still doesn't let me text or make calls.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
And this only happens on the EH17 leak? You said you tried the EFS clear and it doesn't put you through the activation like on the other leaks. What if you called Sprint and they put you through reactivation?
Sent from my SPH-D700 using XDA App

It started happening when I installed the EH17 leak, even if I flash to an older build like EC05, I still get the same problem, I might have to call to reactivate.
Thanks for all the help
Sent from my SPH-D700 using XDA App

Dman10 said:
It started happening when I installed the EH17 leak, even if I flash to an older build like EC05, I still get the same problem, I might have to call to reactivate.
Thanks for all the help
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Did this happen after you tried the EFS clear or was that an attempt to fix it? Best bet is to let them go through the reactivation. Let us know how it works out.

Sorry it took so long to reply, but using the EFS clear was only an attempt to get my phone reactivated, but that didn't work. I have a feeling I'll have the same results if I call Sprint to reactivate, so my next plan is to flash back to EC05 or anything before EH17, and clear EFS and see if that helps.

Did you try Odining in the EC05 modem?

Yes, I used odin to flash back to EC05, with the EC05, cleared my EFS, and still, on EC05, I am unable to text, or make calls. I thought it was EH17, but something must be wrong with my phone, so I don't have any idea as to what to do now.

Dman10 said:
Yes, I used odin to flash back to EC05, with the EC05, cleared my EFS, and still, on EC05, I am unable to text, or make calls. I thought it was EH17, but something must be wrong with my phone, so I don't have any idea as to what to do now.
Click to expand...
Click to collapse
Did it go through the hands free activation after the EFS clear? I would Odin to stock, if it still don't work call Sprint and have them reactivate the phone with you.

Yeah, it went through the hands free activation, but when I'd try to send a message or make a call, I get the same problem, and I live in a town where I'm always roaming, so I can't check if something works everyday, I have to wait until I go out of town.

Eds clear messes with ur esn. Check to see if the one on back of phone matches one listed in about phone in settings menu. If jacked up you're in for a treat...
Sent from justlovejoy's Epic 4g powered by The GreenRomProject.com & SpinBackEntertainment.com
Let's Go NYG NYJ

Efs
Sent from justlovejoy's Epic 4g powered by The GreenRomProject.com & SpinBackEntertainment.com
Let's Go NYG NYJ

justlovejoy said:
Eds clear messes with ur esn. Check to see if the one on back of phone matches one listed in about phone in settings menu. If jacked up you're in for a treat...
Sent from justlovejoy's Epic 4g powered by The GreenRomProject.com & SpinBackEntertainment.com
Let's Go NYG NYJ
Click to expand...
Click to collapse
I thought that only happened on cloned phones.
And YES GO NYG!

Well I checked, and they matched. Could flashing EH17 cause this to happen, or did Sprint somehow shut off service on my phone?

Dman10 said:
Well I checked, and they matched. Could flashing EH17 cause this to happen, or did Sprint somehow shut off service on my phone?
Click to expand...
Click to collapse
It shouldn't. And if the activation went fine then you should have service. Flash to EC05 stock and call them.

Not Receiving Calls or Texts

Hello all,
Recently, I flashed Calkulin's E4GT 2 rom from his E4GT 3.0 one, and things had been working well for a day until it began to randomly crash and stopped notifying me/receiving any missed called/texts. I flashed back to 3.0, saw the same issues reoccur (calls/texts not coming through); reflashed 3.0 and wiped everything and still to no avail.
Data works perfectly, and I am able to send texts as well as call.
Any advice on what to do?

Try this go to settings, about phone, system updates then update profile and PRL then reboot phone and see if that helps.

call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.

tylerjames09 said:
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
Click to expand...
Click to collapse
Doesnt what I told em to do, do the same thing?

rbtrucking said:
Try this go to settings, about phone, system updates then update profile and PRL then reboot phone and see if that helps.
Click to expand...
Click to collapse
Thanks; tried this earlier and it didn't seem as if it works, but I pulled the battery out for 10-30 seconds and things seem to have returned to normal...somewhat.
tylerjames09 said:
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
Click to expand...
Click to collapse
I'll do this if things seems to falter again; thanks a lot! ill they inquire about whether I've rooted or not?

rbtrucking said:
Doesnt what I told em to do, do the same thing?
Click to expand...
Click to collapse
sort of, when people come into my store with this issue i usually do an update of the profile but if that doesn't fix it, i do a data refresh....update profile is like a "soft reset" and data refresh is like a "hard reset", both essentially do the same thing just one is more extreme and complete reprograms the phone.

Okay, so I called Spring and asked them to do a data refresh and also updated the PRL and Profile but to no avail.
Any other ideas? Or should I just unroot and go to Sprint and see if they'll be able to help me?

mattneedshelp said:
Thanks; tried this earlier and it didn't seem as if it works, but I pulled the battery out for 10-30 seconds and things seem to have returned to normal...somewhat.
I'll do this if things seems to falter again; thanks a lot! ill they inquire about whether I've rooted or not?
Click to expand...
Click to collapse
they wont ask about rooting or anything like that...it wouldnt make a difference anyway because rooting shouldnt have an affect on your programming codes.

tylerjames09 said:
they wont ask about rooting or anything like that...it wouldnt make a difference anyway because rooting shouldnt have an affect on your programming codes.
Click to expand...
Click to collapse
I would definitely return it back to stock before bringing it into sprint. I had a problem with my phone a couple months back and had to bring it in. First thing they did was check to see if it was rooted.

rbtrucking said:
I would definitely return it back to stock before bringing it into sprint. I had a problem with my phone a couple months back and had to bring it in. First thing they did was check to see if it was rooted.
Click to expand...
Click to collapse
yeah def. don't bring the phone into a sprint store with it rooted haha. I've had a couple of those come in and we turn them right out the door because the phone was tampered with and it wont be fixed.
good point rbtrucking

tylerjames09 said:
yeah def. don't bring the phone into a sprint store with it rooted haha. I've had a couple of those come in and we turn them right out the door because the phone was tampered with and it wont be fixed.
good point rbtrucking
Click to expand...
Click to collapse
Lol I am pretty sure the guy that looked at my phone knew i had rooted it before though because when I odin'd back to stock I did the full wipe and he kept asking me why is there nothing on this phone and lookin at me with a grin I just told em it was acting funny so I thought maybe a factory data reset would fix it.

rbtrucking said:
Lol I am pretty sure the guy that looked at my phone knew i had rooted it before though because when I odin'd back to stock I did the full wipe and he kept asking me why is there nothing on this phone and lookin at me with a grin I just told em it was acting funny so I thought maybe a factory data reset would fix it.
Click to expand...
Click to collapse
yeah but on a side note...sprint can truly work on rooted phones, even with custom ROMS. It is just up the store if they want to or not. So next time you take it in and they say they cant work on rooted phones, its law that they have to...(unless your ROM is the reason for the issue) ha

Results
Thanks to everyone for their help; ended up going to the store today and they ran a diagnostics test and reset everything. They said they had some towers down as well, so that may have added onto the problems.
Once again, thanks to all!

No 4G/3G

Ugh! So where do I begin.. First of all I am running the MOAR most updated version in the OP. Have been for a while. Haven't been able to update PRL/Profile in I don't how long. So I like to here and there to make sure all is well. Anyway today I started messing with it and I used some secret code I found in the MOAR thread for hands free activation. Well, that went south since I am unable to update PRL/Profile. Then I called Sprint and she got the hands free activation off. I was still unable to update PRL/Profile after that. I went ahead and downloaded the latest MOAR and wiped EVERYTHING!! Then flashed the MOAR. I am not sure exactly when the 4G/3G problems started to happen. I am thinking before I flashed the ROM again. But anyway in a nutshell I I can not still update PRL/Profile. Gives me internal error and now I have no 4G/3G. Sprint wanted me to call them on another phone and I assume to deactivate my phone and reactivate it or something idk. I remember one time my sister had this issue and I was in the phone 5 minutes and it was back. IDK why I am having such a issue.

I had the same issue on my first flasb. Forcing hands-free activation fixed it
##72786# in the dialer
EDIT: Make sure you're connected to wifi when you do it.

CNexus said:
I had the same issue on my first flasb. Forcing hands-free activation fixed it
##72786# in the dialer
EDIT: Make sure you're connected to wifi when you do it.
Click to expand...
Click to collapse
Right. That did fix it although after I still was unable to update PRL/Profile. But right now I am having an issue with no 3G/4G. Sprint said it could be a hardware issue with my antenna which I find hard to believe. I am downloading another ROM now and see if that works any better. Not sure what else to do. I don't have 50$ and I am not trying to pay for it. I find it hard to believe that my antenna is just not working. Although I was on the phone with her for 50 minutes and it seemed like we tried everything I just don't want to give up.

Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4

edfunkycold said:
Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Try this
Otherwise, somethings wrong with the hardware

edfunkycold said:
Odin back to full stock... Usually clears up lots of issues. You can reroot and flash moar again.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Is odin back to stock difficult? I would think it would be easy since to root is fairly simple. I am going to keep downloading this ROM. Then go back to stock and see if that works.
EDIT: So on my second call to Sprint today this guy said I need Sprint Zone and I need to activate my phone. Having our phones rooted I did not have this app. Thankfully I seen it posted so I put it in my DB and installed it and it installed but the app was no where to be found. I even flashed the app pack and installed it same issue. Then I called Sprint two more times just to come to the conclusion that my phone antenna could be defected. Which would cost me 50$. Anyway, I thought it was something else I could do. Sitting here downloading a ROM on my phone and on my laptop going to thread to thread. Hangout convo to hangout convo I see the status of the download. Well what do you know Sprint Zone is updating. So I updated it and it opened. Said my phone was not activated. So I activated it, phone restarted and I have 4G LTE and I went to the browser and it works. Finally caught a break. Thanks guys!! @edfunkycold @CNexus