Develop Bugs

Returning phone to MPD

After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems

Mine went back I had it one day, They called me when they received it and then acitoned a refund. The Touch Pro 2 is a terrible built device for something that cost's half a grand.
I have gone back to the Touch HD but really miss the keyboard oh well at least my device isn't going to fall apart. My partners device was perfect and now after a month of use it is now wobblying when you touch the screen and slider is so loose.
sorry you need to mail the webshop and wait for your reply sometimes they reply quick other days they take a while to reply. It will get worse get it replaced or refunded is my advice.

had two deviced now and sent both back. i cross my fingers the third onw will be without any isues. think MANY bad manufactured devices are out there

on my 4th so far and not 100% happy, wobble in the screen when tilted. Very bad design from HTC, poor build quality.

wobble in the screen would not be such a big problem for me i never tilit the screen. hope ill get a device with no other problems next time.
i cant understand why they built this useless tilt feature into the slider the slider could be much more "robust" without this tilit mechanism.

Say it ain't so....
How common are these screen issues that you guys are mentioning, the wobble and such? These issues that you folks are bringing up are starting to worry me, and what worries me even more is that some of you went through 3 or 4 of the TP2s already, leading me to believe that these problems are more widespread than I'd like. I've been anticipating this phone's arrival since February and I really hope that these issues aren't so common that it turns the TP2 into a total let-down instead of the great device that all this hype is leading me to believe. If at all possible could you guys please post updates on your situations?
thanks, and I hope all works out well for you guys.

What do you mean by a wobble? Is the screen itself deformed or are the letters/pictures deformed on the display?
Maybe you can post a picture or something?
I hardly ever use the Tilt feature. When I first heard about it I thought it was brilliant, still looks cool, but it isn't comfortable to work with ...

the wobble issue is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=524641
some people are worried about the screen wobbles a little bit when its tilt like in this video:
http://www.youtube.com/watch?v=I6A5v-DR1A8
i think this is ok if it is not too much.
BUT i had two devices with a problem similar to this video and thats absolute not ok for me:
http://www.youtube.com/watch?v=BObBGt40hYg

the screen wobble isnt such a big problem for me, it makes it easier to slide out flat.
my problem is with the flex on the touchscreen. it feels like you push down on one plastic layer which then hits the lcd behind, making it less sensitive in the centre than the edges where i dont have this problem.

i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?

Hi lhwparis
real glad you posted those videos of the wobble. I was beginning to think it was something quite serious, but i see that kind of bounce in most tiltable systems. So not so worried now.
Has anyone done a poll yet of how many people have a phone that does this? strange that its not the same with everyones.

what do you mean with "bounce"? video 1 or the beginning of video 2.
i think the wobble when screen is tilt is normal on most phones (only some without wobble) and thats not a great problem. the second video with the gap between the display and the phone in closed position is a realy great problem for me.

yes i did watch both, i guess im refrerring to the wobble, whilst its open.
perhaps the bounce whilst its closed is not so normal, although again im not sure how much of gap would be a source of concern.

I've got to be honest here. I am one of the fussiest people in the world when it comes to gadgets, but I think there is a lot of over-reaction about the "wobble" issue. The mechanism which allows the screen to tilt will have some "play" in it - otherwise you'd never be able to slide the keyboard out. The same "play" is what means that there is a gap between keyboard and screen - and this will be larger on the side nearest the power button, and it will give a little when you push on this side of the device, as the two halves are held together by the hinge at the opposite edge. It's unavoidable - even if your device doesn't do this from new, I can pretty much guarantee that it will do so within a few weeks. If the hinge is actually loose - so the screen doesn't stay put where you leave it, or if the slider mechanism works without you wanting it to, then you have a problem - but small gaps and small amounts of play in the mechanism are not only normal; they are what prevents damage from operating the mechanism.
"Give" near the centre of a large touchscreen is also pretty common - it's difficult to get the touchscreen to lay perfectly flat, as it is only secured at the edges. Again, there will be a degree of variation between samples, but this is another thing that will change with time. It also quite often varies with air pressure - if you take any touchscreen device (other than the iPhone, which uses a different principle) up in an aircraft, the touchscreen will frequently bulge out more from the screen due to the reduced ambient pressure and the small amount of air trapped under the touchscreen.
I really think that some of you are getting a little too over-stressed about this - 99% of these devices are fine. Leaving aside anything else, these will all have been tested in the factory, and mechanical function of the screen hinges and touchscreen will have been tested on every device before it was packed.

still, its disturbing to hear how many people are getting differences in their build quality. perhaps this is why tmobile uk are not going to be launching the device?

lhwparis said:
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
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The flexibility in the hinge is nothing to do with the resistiveness of the screen. Regardless of the screen, there should not be this amount of flex in the hinge.

what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket

no you are right, but the gap has got bigger in the middle since when i first got it, and comparing it to my friends HD the gap is far greater. There is barely any travel when it comes to the edges, and I see no difference of why this couldnt be the same for the centre.

shure2 said:
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket.
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i said that wobble is normal in all posts before but i sent back my two devices because of the issue shown in this video (at the beginning):
http://www.youtube.com/watch?v=BObBGt40hYg
so you want to tell me its normal that i can lift of the screen more than 5mm in closed position?
my friend has a TP2 too and he cant lift of the screen from device and there is nearly no gap!

shure2 said:
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Click to expand...
Click to collapse
Good luck..
The screen went really weird on mine, colours all messed up so on. Emailed mpd, which of course they didn't answer in a timely fashion so I phoned them to which they refused to help me over the phone and told me to email.
Half a day later I get a reply refusing to take it back as I've had it for over seven days and to send it to Regeneris or whoever they're called so I did that. The idiots at MPD failed to realise Regeneris wont' repair these phones, and then forward it on to HTC .. which of course it bizarrely taken them three days to do so.
Apparently now HTC have had it a week, and I've been bugged Regeneris every day, and the answer is the same .. "We've not heard anything, but I'll email them again" Either they've not emailed them as promised or HTCs customer service is evern worse than MPDs.
I've now been without my TP2 for over two weeks, with no sign of getting back and needless to say I'm pissed off!

Tilt 2 owners, do you guys get this?

ok soo i dropped my Tilt 2 from a standing point (which is about 5 and a half feet since im 5'9) with the phones keyboard open and screens tilted, whats funny is that no battery fell out or anything, it just shuts off, i had to turn it back on.
when i shaked the phone i heard a slight rattle and i reckon its from the Flex Cable from the LCD screen, the rattle stops when i have my Tilt 2s keyboard open, but when i tilt the screen i can hear it slightly...is that normal?
also what is going to aggravate me for the rest of the time im going to own this phone is that when im using the phone's software keyboard on portrait at say like a 15 degree angle i can hear taps which is quite annoying but if i hold it at a 45 degree angle it stops, i turned the phone to the side i notice a gap, not a big one and not really noticeable but id say its roughly .5mm thick, i push the screen down and the gap gets smaller, is normal as well?
plz let me know thnx a lot

short answer.... no.... not normal. You knocked something loose inside hence the rattle, WHICH you probably already knew The gap, also not normal. Well wait.. I should correct myself. This is all probably totally normal for people who have dropped their phone. You're lucky you didn't crack your screen or do more damage and the phone's still usable!

Aaron McCarthy said:
short answer.... no.... not normal. You knocked something loose inside hence the rattle, WHICH you probably already knew The gap, also not normal. Well wait.. I should correct myself. This is all probably totally normal for people who have dropped their phone. You're lucky you didn't crack your screen or do more damage and the phone's still usable!
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Click to collapse
hmm, well i talked to one Tilt 2 owner and he said he has that rattle and he hasnt dropped it? but like i mentioned, the rattle must be coming from that Flex cable that goes between the motherboard and the LCD screen....

No rattle and no gap on mine, but I've only had it 5 days. Give me time.

I have rattle too, but i think its the G-Sensor !

bwnotredame06 said:
I have rattle too, but i think its the G-Sensor !
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i did a couple of searches on PPC and some say its a normal thing especially in the tilted position? http://forum.ppcgeeks.com/showthread.php?t=87452 at least im not the only one! i just have OCD xD
heres a video of the screen problem im having
but its not as worse as his but you guys get the point

I just dropped my phone yesterday with keyboard out and tilted and I got a similar problem to this. My screen only has a gap when I pull it up, which I wasn't able to do before, but the screen slide is now about 1 or 2 cm's to the left causing it not to line up with the keyboard slide. Somewhat aggravating, but totally unnoticable unless your holding the phone. I don't get any rattle though...

XanderCorp said:
I just dropped my phone yesterday with keyboard out and tilted and I got a similar problem to this. My screen only has a gap when I pull it up, which I wasn't able to do before, but the screen slide is now about 1 or 2 cm's to the left causing it not to line up with the keyboard slide. Somewhat aggravating, but totally unnoticable unless your holding the phone. I don't get any rattle though...
Click to expand...
Click to collapse
hmm
well if i were to dismantle the phone and repair the little bridge that goes across the back of the LCD screen would that solve the issue? because it seems when i push on it it seems to fill a gap but idk if thats what causing the whole screen and kb issue but im going to do it when i have the chance

I have a tilt and mines exacly like the one in the video with the vary small gap and the screen wobble, I always assumed it was normal, mine dosent rattle though

that little gap and the screen wobble.
it just because is got movable parts, look at the screen hinges if i can call them that.
its the reason i didnt want to get mine, ive always chose candy bar phones so i dont worry about that.
but i did get me a tilt 2 and have dropped it too, i also think my wobbly screen started after i dropped it, but ive had it a year, since it first came out. the only thing i hate reall bad about this phone it the lack of a headphone jack I HATE THAT WITH A PASSION.

[Flex] Wondering if I should get my HOX replaced

Last night while using the phone I noticed this slight clicking sound from the bottom right corner of the screen (touch-sensitive panel). So I kept pressing it and I wasn't hallucinating, its there. Also figured the sound also comes when I press the bottom right or bottom center edge of the phone. The creaking sound isn't loud but its noticeable when I hold the phone in specific angles and while typing if haptic feedback is on, I think the vibration also makes it happen(weird)
So except for this my HOX is fine and am wondering if I should get it changed.
Are there any long term effects to this? I'm starting to just ignore the sound and trying not to make it happen purposely

Depends, does it make the sound when you're using it normally? If it does I would consider swapping it, although you said everything else was fine.
If on the other hand, it makes the sound if you hold it in a certain way and push unusually hard then I would say stop intentionally pushing it in a weird way and use it properly.
People have been complaining about "screen flex" along the side of the phone when they push on the edge and run their fingers along the side. Want to get rid of the screen flex when you push the edge of your phone and move your finger along it? STOP PUSHING THE EDGE OF YOUR PHONE!!!
Just remember that some phones have had screen flickering, yellow marks and even scratches under the screen, you may not be as lucky as your were the first time if you choose to swap it.

what you described is not flex even, most mobile devices have a creak some where
Flex should mean the screen is literally loose to warrant an exchange

rob9 said:
Depends, does it make the sound when you're using it normally? If it does I would consider swapping it, although you said everything else was fine.
Click to expand...
Click to collapse
The only time I've noticed this sound while using the phone is during haptic feedback from typing on the keyboard. I switched haptic feedback off to save battery and for this 'problem'
If on the other hand, it makes the sound if you hold it in a certain way and push unusually hard then I would say stop intentionally pushing it in a weird way and use it properly.
Click to expand...
Click to collapse
I did reduce pushing it intentionally since last night after figuring it might mess it up more.
People have been complaining about "screen flex" along the side of the phone when they push on the edge and run their fingers along the side. Want to get rid of the screen flex when you push the edge of your phone and move your finger along it? STOP PUSHING THE EDGE OF YOUR PHONE!!!
Click to expand...
Click to collapse
Yea after I got mind-f***ed I did press the edge a lot to be sure.(we humans ...) But now am controlling myself to not press the edge and use it normally.
Just remember that some phones have had screen flickering, yellow marks and even scratches under the screen, you may not be as lucky as your were the first time if you choose to swap it.
Click to expand...
Click to collapse
Exactly why am thinking hard if I should get mine replaced. Another reason being I'll be leaving UAE(got the phone here) for good in a week and if by chance I do get a defective unit I'll waste a lot of time.
I'm not gonna play around with the edge anymore haha.

hamdir said:
what you described is not flex even, most mobile devices have a creak some where
Flex should mean the screen is literally loose to warrant an exchange
Click to expand...
Click to collapse
Yes you're right a lot of electronics and gadgets have creaking parts. Mostly the ones made outa plastic though. Does your HOX creak too?

death__machine said:
Yes you're right a lot of electronics and gadgets have creaking parts. Mostly the ones made outa plastic though. Does your HOX creak too?
Click to expand...
Click to collapse
my first flexed bad (soft one pressure, loose) on the left side, although i loved it so much because it had the much more dense yellowish sharp screen
second hox had a bad coating and slight flex on the left side, also hot pixels
third HOX my current is perfect, the screen is rigid on all sides expecially left and right, but it creaks if its around 50degree hot on two out of the four corners, very very slight creaks and only happens if it test it intentionally, it has the acer white screen with visible pixel grid, so the first hox screen i miss so much
im saying don't replace for a little reason bro it will be a bumpy ride, if the screen is loose then ok, you can see it by testing for light bleed in a dark room or if its physically moving

I think my screen is perfect. I can't figure how you're suggesting I test it, but pressing along the edges with slight pressure doesn't cause any change in the screen. The pixels are all good and no flickering. I think its a yellowish screen and not the bluish one.
How do you find out what LCD brand is on your HOX?

death__machine said:
I think my screen is perfect. I can't figure how you're suggesting I test it, but pressing along the edges with slight pressure doesn't cause any change in the screen. The pixels are all good and no flickering. I think its a yellowish screen and not the bluish one.
How do you find out what LCD brand is on your HOX?
Click to expand...
Click to collapse
there is a guide somewhere on how to check the LCD
anyway it sounds perfect dont get rid of it!

Hmm I don't think I'll get it changed, I love it too much . Just have to get used to the occasional/random creak/click sounds from the device.

[Q] CapacitiveTouchScreen

Im posting in regaurds to that phenom known as "zombie finger". I appearantly have the zombie finger affliction, and curious as to why. Old school resistive screens dont have this issue.
A little background, growing up electronics have been known to act strangely for me. Infrequently, computers which normally work fine for others had a tendency to just fail when i would try to just power them on. Only thing that would fix this 100% of the time was standing up and allowing someone else to sit down and boot up.
In one town, there was a series of street lamps which would turn off when i walked close and turned back on after i passed by. Albeit this didnt always happen, however my friends could never get it to happen.
Appearantly, I am somewhat sensitive to e.m. fields, best description of the sensation would be pressure. I start feeling more pressure around my face, giving me a slight headache and causes me to either cross my eyes abit, or makes me want to just close my eyes.
Watches and such tend to drain quicker than normal, i give them about a month.
Sticky hand syndrome as well, meaning, i can place my hand on light enough objects (paper, plastic cards, small stationary items) lift my hand up and whoa magically levitate the object with me. Flat handed palm down with verticle lift. Touchscreens suffer from this effect due to my finger not wanting to slide across the screen (when its actually registering my touch).
Could these experiences be linked to each other in some fashion? I do know my body chemistry is different than most (A.D.H.D. is fun) , and blood type (AB-, yes im one of the 1% of the population). This issue has been just a minor annoyance to me, however intriguing. Anyone have any insight into this?
Sorry about the long winded nature of this post.

Reading your post I presume your means of transportation looks like this??
http://api.ning.com/files/Y9Yc5qVXV...g6nT0ZT4QkofobRz-GtzXibYTQf/maxresdefault.jpg

lol
HANSB57 said:
Reading your post I presume your means of transportation looks like this??
api.ning.com/files/Y9Yc5qVXVzT2wwbUaGper0-wfwx6363UTkCEJnn9Tz7h81klJBfIjMYq0Sld4w33zSx28g6nT0ZT4QkofobRz-GtzXibYTQf/maxresdefault.jpg
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Click to collapse
I wish lol, no... Sadly i drive a Ford Ranger. =(
I guess some of that does sound a little strange.... =/

Notification LED not working

I've just bought used One m9, it was like 100$ under regular price range, that is the reason i bought it. It's missing camera lens cover, and has few big scratches and maybe a little one on camera(whith i'm planning to change if that's really it), that is just, lets say, cosmetic problems.. Thing that bothers me most is that led notification is not working, not even when charging. I've tried that diagnostic things(i mean that *#*#34...), no luck there too. So, what can i do to check if it's software of hardware problem? Thanks in advance.
info on device: 6.0andr, official rom, not rooted.

I have same problem. No obvious issues with device outside of scratches. Doesn't work when charging either. Would be very curious if there is some kind of software thing that works.

It has probably been dropped and broke the led. If it is the front camera with all the damage then it explains a lot.. If the rear camera is damaged then the top of the phone has probably taken an impact damaging various stuff..
Sent from my HTC One M9 using Tapatalk

I thought that was the reason too, but hoped that is some kind of software bug or anything else software related. Thanks for replies guys.

did you ever get it fixed? mine has the same issue, i think i might just have to live with it broken

Hi,
i had the same problem, the indicator light stopped working and i don't even noticed it.
I tested the LED with the HTC service test nothing, i flashed different images nothing.
I searched for replacement parts to fix it, im not 100% shure but i think the LED is on the Camera Board you can find it on fixit.
After 4 hours i just grab a toothbrush and clean the area over the led and it worked ! It was just dirt over the notification LED.
i hope this is helpful for somebody

michalakis81 said:
i hope this is helpful for somebody
Click to expand...
Click to collapse
It so is! I thought mine was done for for easily over a year. Read your post, grabbed a toothbrush and low and behold, a tiny little LED appeared!
To add to the usefulness of your post I'd like to note to anyone reading how small the LED is on this thing. It's the size of ONE of the little holes on the speaker, on the bottom row, about 5 holes in from the right edge. It's super tiny, so It's apparently easily covered with dust.

titanreign said:
It so is! I thought mine was done for for easily over a year. Read your post, grabbed a toothbrush and low and behold, a tiny little LED appeared!
To add to the usefulness of your post I'd like to note to anyone reading how small the LED is on this thing. It's the size of ONE of the little holes on the speaker, on the bottom row, about 5 holes in from the right edge. It's super tiny, so It's apparently easily covered with dust.
Click to expand...
Click to collapse
Hi, only to inform, just in case you plan to clean again later, it's the 7th hole starting from the right-bottom one