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Hi guys
Got my replacement TP2. Screen protector went on perfectly .... ahhhhh
Installed and got radio app ... and it works well - thanks
I love the device .... the display is something else.
My only concern relates to the keyboard mechanism.
When closed, the leading edge (left edge of the phone with it in front of you) has some give in it and when you tap the screen on the left side you can feel the bounce (a little knock sensation).
I don't remember this on the first one, but I didn't really get time to play with it before it went back.
I'm comparing the mechanism with the TyTNII ... and there is something in the TyTNII construction that doesn't exist on the TP2. Front to back on both sides is a slippery plastic 'runner' that is about 1.5mm high. This ensures the mech slides at an even height as it closes. The TP2 doesn't have this and is therefore 'hinged' on the right hand side ... suggesting this give ... and therefore bouncing / knocking will be inevitable.
What are you guys seeing ?
Also ... my original TP2 had plastic film down the sides of the keyboard and across the back of the keyboard .... the new one has them on both sides but not at the back ... which is a puzzle ... I assumed they were there to minimise scratching from the mechanism movement ... particularly important with the 'give' that seems inevitable by this different design.
Paul.
Sorry about the bounce, but I need to know from all those that have got a TP2 whether or not they are experiencing the same bounce on the left side as I am.
Without that I can't take a decision between keep, exchange (reluctant as the rest of the device is perfect and I don't want to end up with some other issues on a new device) or send for repair (probably the worst scenario.
Please let me know.
Paul.
Mine "bounced" a little... but i think that's because it's a sliding keyboard ... and it's not clearly noticable...
by the way, i already lost one of the film-plastic pieces you're talking about... hope it don't harms the paint
Mines fine, no bounce at all
Thanks guys
Looks like it maybe a tolerance issue .... any other responses hugely appreciated.
Paul.
No bounce on mine either and I've only just noticed those little pieces of film, one of mine looks like it will be coming loose very soon.
mine bounces.
just noticed it, and then returned to this thread where i remember you talkin about bouncing edge.
perhaps im being overly concerned though. (....but if anyone else tries exchanging theirs because its bouncing, then so am I!)
The bouncing makes interacting with the device so distracting.
It's a real pain. It concerns me that given there are no raised sliders running down the sides of the keyboard as there were on the TyTNII, even if the device isn't like this as new ... the constant stresses on the mech from opening / closing and simply tapping the screen will result in all the devices getting it sooner or later.
I'm not looking forward to trying to get an exchange or refund. Suppliers understandably never like dealing with repeating issues ... and never seem to push back the problems on the manufacturer. HTC responded very quickly saying ... sorry you are having problems ... you can send it in for repair anytime in the 24 month warranty ... but I don't want a 'repaired' brand new device.
I've already stuck my MicroSD back into the TyTNII (still as solid as it was the day I purchased it).
Any more views, I'd be hugely appreciative. Feeling rather despondent :-(
Paul.
Hi guys
Need to make a decision today ....
I'm trying to decide if all devices will end up with this issue because the raised bars on each side of the TyTNII keyboard don't exist on the TP2 ... or if the loose mech which causes the bounce only affects the 45-50% I'm seeing from the polls I've done.
This is a bit of a worry. I really want this device but having it bounce up and down every time I touch the left half of the display will drive me mad.
Sorry to ask again ... but thoughts please.
Paul.
I think i know what your talking about and on mine if i press on the very edge (not the screen on the chrome) it will flex but thats all the way around i've not noticed any issues with it "bouncing" while using it for quite a bit now.
The bounce is also on the Xperia, is cause of the keyboard.
On the TyTN II there was no bounce, cause of the mechanisem being diffrent.
Yes I also had it on several X1 units, there is always little movement in these types of designs. I would rather have the bounch than have it scrape/scuff the keyboard. I contacted HTC regarding this issue they say it is perfectly normal.
The bounce on my unit has so little movement. This little niggle is not enougth for my phone to go back. Everythhing else is perfect very happy with it
Yes ... it clearly varies a lot.
My TyTNII still has no movement at all - had it probably 2 years. I'm sure this is because of the spacer bars down the side of the keyboard.
The X1 had a little movement ... but nothing like I experience with my TP2.
You actually feel it move down and knock with every single soft touch screen press when you are over the left half of the display.
A girl in customer service at HTC is escalating this for me today. She tells me that she has had several calls from people complaining about the same issue ...
Some devices are obviously a lot looser than others.
Paul.
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Mine went back I had it one day, They called me when they received it and then acitoned a refund. The Touch Pro 2 is a terrible built device for something that cost's half a grand.
I have gone back to the Touch HD but really miss the keyboard oh well at least my device isn't going to fall apart. My partners device was perfect and now after a month of use it is now wobblying when you touch the screen and slider is so loose.
sorry you need to mail the webshop and wait for your reply sometimes they reply quick other days they take a while to reply. It will get worse get it replaced or refunded is my advice.
had two deviced now and sent both back. i cross my fingers the third onw will be without any isues. think MANY bad manufactured devices are out there
on my 4th so far and not 100% happy, wobble in the screen when tilted. Very bad design from HTC, poor build quality.
wobble in the screen would not be such a big problem for me i never tilit the screen. hope ill get a device with no other problems next time.
i cant understand why they built this useless tilt feature into the slider the slider could be much more "robust" without this tilit mechanism.
Say it ain't so....
How common are these screen issues that you guys are mentioning, the wobble and such? These issues that you folks are bringing up are starting to worry me, and what worries me even more is that some of you went through 3 or 4 of the TP2s already, leading me to believe that these problems are more widespread than I'd like. I've been anticipating this phone's arrival since February and I really hope that these issues aren't so common that it turns the TP2 into a total let-down instead of the great device that all this hype is leading me to believe. If at all possible could you guys please post updates on your situations?
thanks, and I hope all works out well for you guys.
What do you mean by a wobble? Is the screen itself deformed or are the letters/pictures deformed on the display?
Maybe you can post a picture or something?
I hardly ever use the Tilt feature. When I first heard about it I thought it was brilliant, still looks cool, but it isn't comfortable to work with ...
the wobble issue is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=524641
some people are worried about the screen wobbles a little bit when its tilt like in this video:
http://www.youtube.com/watch?v=I6A5v-DR1A8
i think this is ok if it is not too much.
BUT i had two devices with a problem similar to this video and thats absolute not ok for me:
http://www.youtube.com/watch?v=BObBGt40hYg
the screen wobble isnt such a big problem for me, it makes it easier to slide out flat.
my problem is with the flex on the touchscreen. it feels like you push down on one plastic layer which then hits the lcd behind, making it less sensitive in the centre than the edges where i dont have this problem.
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
Hi lhwparis
real glad you posted those videos of the wobble. I was beginning to think it was something quite serious, but i see that kind of bounce in most tiltable systems. So not so worried now.
Has anyone done a poll yet of how many people have a phone that does this? strange that its not the same with everyones.
what do you mean with "bounce"? video 1 or the beginning of video 2.
i think the wobble when screen is tilt is normal on most phones (only some without wobble) and thats not a great problem. the second video with the gap between the display and the phone in closed position is a realy great problem for me.
yes i did watch both, i guess im refrerring to the wobble, whilst its open.
perhaps the bounce whilst its closed is not so normal, although again im not sure how much of gap would be a source of concern.
I've got to be honest here. I am one of the fussiest people in the world when it comes to gadgets, but I think there is a lot of over-reaction about the "wobble" issue. The mechanism which allows the screen to tilt will have some "play" in it - otherwise you'd never be able to slide the keyboard out. The same "play" is what means that there is a gap between keyboard and screen - and this will be larger on the side nearest the power button, and it will give a little when you push on this side of the device, as the two halves are held together by the hinge at the opposite edge. It's unavoidable - even if your device doesn't do this from new, I can pretty much guarantee that it will do so within a few weeks. If the hinge is actually loose - so the screen doesn't stay put where you leave it, or if the slider mechanism works without you wanting it to, then you have a problem - but small gaps and small amounts of play in the mechanism are not only normal; they are what prevents damage from operating the mechanism.
"Give" near the centre of a large touchscreen is also pretty common - it's difficult to get the touchscreen to lay perfectly flat, as it is only secured at the edges. Again, there will be a degree of variation between samples, but this is another thing that will change with time. It also quite often varies with air pressure - if you take any touchscreen device (other than the iPhone, which uses a different principle) up in an aircraft, the touchscreen will frequently bulge out more from the screen due to the reduced ambient pressure and the small amount of air trapped under the touchscreen.
I really think that some of you are getting a little too over-stressed about this - 99% of these devices are fine. Leaving aside anything else, these will all have been tested in the factory, and mechanical function of the screen hinges and touchscreen will have been tested on every device before it was packed.
still, its disturbing to hear how many people are getting differences in their build quality. perhaps this is why tmobile uk are not going to be launching the device?
lhwparis said:
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
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Click to collapse
The flexibility in the hinge is nothing to do with the resistiveness of the screen. Regardless of the screen, there should not be this amount of flex in the hinge.
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket
no you are right, but the gap has got bigger in the middle since when i first got it, and comparing it to my friends HD the gap is far greater. There is barely any travel when it comes to the edges, and I see no difference of why this couldnt be the same for the centre.
shure2 said:
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket.
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Click to collapse
i said that wobble is normal in all posts before but i sent back my two devices because of the issue shown in this video (at the beginning):
http://www.youtube.com/watch?v=BObBGt40hYg
so you want to tell me its normal that i can lift of the screen more than 5mm in closed position?
my friend has a TP2 too and he cant lift of the screen from device and there is nearly no gap!
shure2 said:
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Click to expand...
Click to collapse
Good luck..
The screen went really weird on mine, colours all messed up so on. Emailed mpd, which of course they didn't answer in a timely fashion so I phoned them to which they refused to help me over the phone and told me to email.
Half a day later I get a reply refusing to take it back as I've had it for over seven days and to send it to Regeneris or whoever they're called so I did that. The idiots at MPD failed to realise Regeneris wont' repair these phones, and then forward it on to HTC .. which of course it bizarrely taken them three days to do so.
Apparently now HTC have had it a week, and I've been bugged Regeneris every day, and the answer is the same .. "We've not heard anything, but I'll email them again" Either they've not emailed them as promised or HTCs customer service is evern worse than MPDs.
I've now been without my TP2 for over two weeks, with no sign of getting back and needless to say I'm pissed off!
I have a screen problem.
All over the screen it seems that there is a very thin strip of rubber or something.
On the right hand side, just below half way it seems that this has been pushed towards the greyish thing on the outside.
And it has been pushed up a little.
So i have put my phone sideways and there is a little dink which is where it has been pushed up.
Now you can see the dust is getting in the rubber thing.
And if you just roll your finger over the edge of the screen you can feel it.
Is there anything I can do about this?
you could perhaps describe it a little better, maybe take some photos..
I can not take a photo at the moment.
http://www.navigadget.com/wp-content/postimages/2010/02/htc-desire.jpg
The image shows three phones, but the one on the right, of it showing sideways.
Imagine a bump on the black thing, where the screen is.
So instead of being flat and smooth it is not!
sounds like a manufacturing issue, little hard to suggest things you could try. Might have to be a returns mission..
Sounds like you have dropped it or more likely it was damaged in transit from China.
Get it replaced.
I know that I have not dropped it.
I have been so careful that I put it back in the box when I am charging it lol.
It is always on a clean surface.
When I get a new device I am always careful. lol
It is like a baby! I suspect a lot of you are careful too!
I have only taken it out my house once or twice and that was when I went to work!
To replace it who would I have to ring.
Sorry i am a complete noob ... I am only 18!
Just to let you guys know,
I just rang up T-Mobile and got this very helpful person who will replace my phone!
She was very helpful and it was no nonsense!
She mainly did it because of my battery life and partly due to the screen!
My capacitive touchscreen has been having a pretty odd issue. If I lay the phone on a bed or desk and try to use the touchscreen with only one finger, I get all sorts of weird input on the screen. Then, if I touch the phone casing while repeating the same motion with the same finger (anywhere on the side of the casing or rear panel) the touchscreen works flawlessly.
Right now, my device is sitting on my bed, if I unlock it and try to pull down the notification window shade with just one finger, it's impossible. If I touch the casing with another finger and then try to pull down the shade, it's flawless.
From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body. It seems that my phone is having issues with the electrons not just flowing over the screen, but around the casing as well, causing issues.
Anyone else experiencing this?
DaytonaZ33 said:
My capacitive touchscreen has been having a pretty odd issue. If I lay the phone on a bed or desk and try to use the touchscreen with only one finger, I get all sorts of weird input on the screen. Then, if I touch the phone casing while repeating the same motion with the same finger (anywhere on the side of the casing or rear panel) the touchscreen works flawlessly.
Right now, my device is sitting on my bed, if I unlock it and try to pull down the notification window shade with just one finger, it's impossible. If I touch the casing with another finger and then try to pull down the shade, it's flawless.
From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body. It seems that my phone is having issues with the electrons not just flowing over the screen, but around the casing as well, causing issues.
Anyone else experiencing this?
Click to expand...
Click to collapse
This appears to be a significant issues of owners of the HTC Incredible. You might get more useful information in that board, seeing as how they've been experiencing it for much longer than we have.
Wow, the video that they have on the Incredible forums of the phone on the Styrofoam is exactly the same issue I am seeing on my device.
I would link it, but apparently new users aren't allowed links. Ugh, this is a real bummer. Especially since that guy had 2 replacements sent to him, both with the same issues.
I too am experiencing this. I want you to try something a little different. Pull the kickstand out and stand it up on the bed. Then put your finger on the kickstand and you should be able to pull the notification bar down all the way to the bottom and let it lock with your other hand while still keeping the finger on the kickstand. Then take that finger off of the kickstand then slowly bring the notification menu bar back towards the top with your finger. Tell me your results. And i'll let you know if we had the same.
It appears that HTC has got some serious quality control to enforce on their recent devices. At this point, releasing a flagship phone with these issues is nothing short of unacceptable. I'm as big of an HTC fanboy as they come, but I'm really considering switching loyalties to Motorola is this crap continues. It's bad enough being capped at 30fps on the Evo.
If I put my finger on the kickstand I can pull down the notification bar completely, without issue. When I let go and pull the bar up, it works, but looks like it is trailing behind where my finger is by about a half inch, until I get roughly 3/4 of the way up to the top then it passes my finger like i'm not touching the screen anymore.
DaytonaZ33 said:
When I let go and pull the bar up, it works, but looks like it is trailing behind where my finger is by about a half inch, until I get roughly 3/4 of the way up to the top then it passes my finger like i'm not touching the screen anymore.
Click to expand...
Click to collapse
That might be the touch input lag we're experiencing as well. This may be tied to the 30fps graphic limit on the Evo.
The 30 fps limit is disconcerting, but that seems like it is something that could be fixed through firmware, however I doubt this issue is fixable.
Yeah, that's the exact same response I received from it; except when going back up, i reached the 1/2 way point on the screen and the notification bar shot up.
Android Believer said:
Yeah, that's the exact same response I received from it; except when going back up, i reached the 1/2 way point on the screen and the notification bar shot up.
Click to expand...
Click to collapse
Well this is slightly depressing.
Ugh, my curiosity got the best of me, and the results aren't pretty.
When I lie my Evo down on a flat surface, the notification bar becomes absolutely impossible to pull down unless another finger touches any part of the phone. A test on the multitouch visualizer app shows that the screen completely stops recognizing my finger when y1 is equal to 40. This is essentially the entire height of the notification bar.
This isn't a deal breaker in any way, but what the ****, HTC? Is this how you treat your customers?
On mine, my screen becomes effected as early as y=500, then gets really bad around y=250, then is completely unresponsive after y=100.
Mecha2142 said:
Ugh, my curiosity got the best of me, and the results aren't pretty.
When I lie my Evo down on a flat surface, the notification bar becomes absolutely impossible to pull down unless another finger touches any part of the phone. A test on the multitouch visualizer app shows that the screen completely stops recognizing my finger when y1 is equal to 40. This is essentially the entire height of the notification bar.
This isn't a deal breaker in any way, but what the ****, HTC? Is this how you treat your customers?
Click to expand...
Click to collapse
wow, that blows, mine does the bad response -40 thing. holy ****, it's really just one thing after another with these phones...
I guess there is no such thing as a perfect phone no matter how much money, research, and time is invested into it.
I too have this issue, I have noticed occasionally its hard to pull out the notification bar, but when I pick up the phone and pull bar with other hand it works perfect.
For the heck of it I tested my Evo on every surface i could my hands on from glass, to thick carpet, bed sheets, etc, etc. Mine doesn't seem to have this issue, so it's definitely not every phone. If it's a big issue for you, you may want to see about getting it replaced.
Darth Duane said:
For the heck of it I tested my Evo on every surface i could my hands on from glass, to thick carpet, bed sheets, etc, etc. Mine doesn't seem to have this issue, so it's definitely not every phone. If it's a big issue for you, you may want to see about getting it replaced.
Click to expand...
Click to collapse
Thanks for the thoroughness of your test!
http://www.youtube.com/watch?v=_kJ_fR02suQ i recorded it so people can see what's going on.
Have any of you contacted Sprint about this? I'd definitely try to get it replaced ASAP if I were you, hopefully the next one won't have this problem.
I spoke with a lady from HTC today and she said that they were aware of the grounding issue before it was released (during training). She didn't say whether it could be fixed or not though.
mine works perfectly fine i just tested it right now
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Sent via the XDA Tapatalk App
Well,i noticed some odd behavior the other day with my phone laying on my desk at work. It was completely unresponsive. So I was just fooling around, laying the phone on my bed, same thing. I realized that unless my other hand is touching the phone, the screen is unresponsive. Think this is some sort of grounding issue? It isn't a big deal, but I have never had this problem on other phones. Anyone else have this problem? Try sitting it flat on a desk without touching the body of the phone and see if the touch screen functions.
Sent from my HTC Vision
Dont quote me on this but i read on how touch screens work and it basicly like you said the screen has a charge and when you touch it it slightly changes the charge and thats how the cpu monitors the change and tells the screen to act the way it does. But i am not sure why the screen gets less responsive when your not holding it in your hand. It happens with my G2 and my G1 so nothing new but maybe some one can actually explain what is going on.
Fear the static
The answer is quite simple; it's cooler outside so there is less humidity in the air. With lower humidity you have a higher static charge on your body (hence why you can zap someone more easily in the winter than the summer). Since the screen is capacitive (relies on small changes in the charge on the top surface to know where you are touching it) and you have a larger charge on your body, the digitizer sees it more like you bringing three or four fingers in close proximity to one spot. The reason putting both hands on it works is because you now give the digitizer a reference charge to distinguish and ignore.
TL;DR - Winter static makes screen think you are ham-fisting it.
Solution - use hand lotion to help dissipate your body's static charge from your fingertips, just don't use so much that you end up leaving greasy streaks on your screen. If you do, wipe the excess off of your hands with paper towels until you don't have lint tracks in your hand, TP is good for this.
sivalley said:
The answer is quite simple; it's cooler outside so there is less humidity in the air. With lower humidity you have a higher static charge on your body (hence why you can zap someone more easily in the winter than the summer). Since the screen is capacitive (relies on small changes in the charge on the top surface to know where you are touching it) and you have a larger charge on your body, the digitizer sees it more like you bringing three or four fingers in close proximity to one spot. The reason putting both hands on it works is because you now give the digitizer a reference charge to distinguish and ignore.
TL;DR - Winter static makes screen think you are ham-fisting it.
Solution - use hand lotion to help dissipate your body's static charge from your fingertips, just don't use so much that you end up leaving greasy streaks on your screen. If you do, wipe the excess off of your hands with paper towels until you don't have lint tracks in your hand, TP is good for this.
Click to expand...
Click to collapse
Sent from my T-Mobile G2 using XDA App
U smart as hell thanks
Makes sense. Weird I never noticed before. Good deal.
Sent from my HTC Vision
I can confirm this "issue" or behavoir. It happened to my phone exactly like u described. I dont know if this is a common thing for capacitive devices or not but it does happen to me.
Oh well, i guess i should stop being lazy and pick up my phone lol.
kingbrooks1984 said:
Sent from my T-Mobile G2 using XDA App
U smart as hell thanks
Click to expand...
Click to collapse
I 2nd that statement and a +1 on solution with lotion! lol
Now i will begin to tell my gf how the Screen isnt HEAT sensitive and why during the winter time with cold hands it responds differently.
i did notice this behavior the other day, and to be perfectly honest it scared the tar out of me, but then as soon as i picked the phone up it was fine again. i guess you really do learn something new every day, i always thought the capacitive screen reacted to heat, but i guess not.
sivalley said:
Solution - use hand lotion to help dissipate your body's static charge from your fingertips, just don't use so much that you end up leaving greasy streaks on your screen. If you do, wipe the excess off of your hands with paper towels until you don't have lint tracks in your hand, TP is good for this.
Click to expand...
Click to collapse
****, do I have to go buy hand lotion now? Anyway, thanks a lot.
Does all capasitive screens react like this are some phones just more prone to it?