I have a screen problem.
All over the screen it seems that there is a very thin strip of rubber or something.
On the right hand side, just below half way it seems that this has been pushed towards the greyish thing on the outside.
And it has been pushed up a little.
So i have put my phone sideways and there is a little dink which is where it has been pushed up.
Now you can see the dust is getting in the rubber thing.
And if you just roll your finger over the edge of the screen you can feel it.
Is there anything I can do about this?
you could perhaps describe it a little better, maybe take some photos..
I can not take a photo at the moment.
http://www.navigadget.com/wp-content/postimages/2010/02/htc-desire.jpg
The image shows three phones, but the one on the right, of it showing sideways.
Imagine a bump on the black thing, where the screen is.
So instead of being flat and smooth it is not!
sounds like a manufacturing issue, little hard to suggest things you could try. Might have to be a returns mission..
Sounds like you have dropped it or more likely it was damaged in transit from China.
Get it replaced.
I know that I have not dropped it.
I have been so careful that I put it back in the box when I am charging it lol.
It is always on a clean surface.
When I get a new device I am always careful. lol
It is like a baby! I suspect a lot of you are careful too!
I have only taken it out my house once or twice and that was when I went to work!
To replace it who would I have to ring.
Sorry i am a complete noob ... I am only 18!
Just to let you guys know,
I just rang up T-Mobile and got this very helpful person who will replace my phone!
She was very helpful and it was no nonsense!
She mainly did it because of my battery life and partly due to the screen!
Related
Ok, like the title states I have a little dust in the upper left hand corner. Thing is I am within my 30 days, BUT when purchasing my EVO they only had the white back. So I bought replacement parts and now I have a solid black EVO I called my local sprint and they told me bring in the phone and they would be happy to "clean" and "reseal" my EVO. Well if I bring it in with the black back they will blame the dust on me, of course. So do I put the white parts back on, and if I do how do I recreate that little screw cover (tamper tape)? I also have one stuck pixel, thats not really a issue and I had decided not to return my phone due to the single stuck pixel, thats a little anal. If it effected anything like my clock widget, well yes, but I have to search to see it.
Anyway back to topic...
What do I do for this situation;
A. clean it myself
B. take it in with black parts
C. put white parts on and play dumb when it comes to tamper tape
D. put white parts on and use black electrical tape for tamper tape, demand new phone
E. or STFU and DEAL WITH IT!!!!
F. other (explain)
think of this as your phone when answering, if you know something is their it is hard to ignore.
Thanks
I would go with C. because it looks just like you got it,a nd if you had "no clue" about more reason for it to a be factory default.
teh roxxorz said:
I would go with C. because it looks just like you got it,a nd if you had "no clue" about more reason for it to a be factory default.
Click to expand...
Click to collapse
OK, do I let them do a cleaning? I am happy with my EVO, that one stuck pixel is not a issue to me. The dust coming in at that location seems to be a problem. From reading the dust enters through the headphone jack, maybe I can make a little plug or something once it is cleaned, or replaced.
So, Clean or replace? LOL I know its petty but if there is dust in 2 weeks what will it be in 2 months!
Thanks
edit...I dont care to return and wait for EVO 3D, not sold on Dual Core (yet) and deff dont care for 3D junk!!!
Well, I'd take it in, and ask for the cleaning, since you're content with the issue. Or you could push the replacement at first and if they're all welllllllll blah blah, then go for the cleaning. But I think you should be able to win either way. And not petty, if I had dust I'd get mine taken care of.
teh roxxorz said:
Well, I'd take it in, and ask for the cleaning, since you're content with the issue. Or you could push the replacement at first and if they're all welllllllll blah blah, then go for the cleaning. But I think you should be able to win either way. And not petty, if I had dust I'd get mine taken care of.
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Click to collapse
I agree, its not petty so to speak, but they will try to make one feel that way. When we took my wifes optimus S in for a bad LCD they were trying to make us feel like A Holes, by complaining over a minor detail. The LCD was not 100%, towards the bottom of the display a thin green line would appear when certain colors were on screen, mainly gray. How often did that occur, not very, but when it did a green line was NOT supposed to be there. lol
I will put white parts on and get the cleaning, unless they offer to replace (doubt they will), if dust is back in a week, I will demand new phone then.
Thanks for your input
cordell12 said:
I agree, its not petty so to speak, but they will try to make one feel that way. When we took my wifes optimus S in for a bad LCD they were trying to make us feel like A Holes, by complaining over a minor detail. The LCD was not 100%, towards the bottom of the display a thin green line would appear when certain colors were on screen, mainly gray. How often did that occur, not very, but when it did a green line was NOT supposed to be there. lol
I will put white parts on and get the cleaning, unless they offer to replace (doubt they will), if dust is back in a week, I will demand new phone then.
Thanks for your input
Click to expand...
Click to collapse
Well they were just being lazy reps, and should have done their job, all about the customer satisfaction, and it was within reason. And sound like a good plan of attack. And no problem.
Hi, my Xperia play has a kinda loose back of the screen plate, the part i point in the picture with a red arrow is different feeling, like a bit loose unlike the part i point with the blue arrow.
if i press the part of the backplate pointed with the blue arrow i dont feel any movement at all, but if i touch the part pointed by the red arrow i notice it is more away meaning more detached from the back of the screen than the other and if push it i can feel it moving to the position the other is.
so mi question is, is this normal, and could it cause any problems with normal use, the phone is new, i noticed it by accident.
xp.jpg:
Anyone please
If it's relatively new, call your provider and get it replaced. Should be under warrenty.
Also check to make sure theres no broken clips.
can i tell if a clip is broken without openning the cell? i dont' think is is because it just like half cm that the side market in the red arrow is outter than the blue one, but i can push it foward unlike the blue arrow one that is still.
Heres a detailed photo of the problem, the part in the blue square is good and the part in the red square is kinda misaligned out of the frame (i can push it and it moves to the place it should be, but comes to this position when i stop pushing), could this be serious and possibly get worst or this is something that can normally happen normal can i continue using it without problems, i don't have warranty
what you guys think, looking at the last picture?
Sorry, I know this isn't going to help but, your Play looks way different to mine. Different volume and different L/R buttons. I know there are different models, but I never realised that the actually outwards facing hardware was different.
R800i myself.
i
d31b0y said:
Sorry, I know this isn't going to help but, your Play looks way different to mine. Different volume and different L/R buttons. I know there are different models, but I never realised that the actually outwards facing hardware was different.
R800i myself.
Click to expand...
Click to collapse
yeah me neither. +1
EDIT he's got a rubber case on it. lol I bet we both feel stupid now.
Sent from my R800i using Tapatalk
Lol.
So back on topic, please can someone tell me if i should worry of this problem or i can continue use the phone normally without concern:
Heres a detailed photo of the problem, the part in the blue square is good and the part in the red square is kinda misaligned out of the frame (i can push it and it moves to the place it should be, but comes to this position when i stop pushing), could this be serious and possibly get worst or this is something that can normally happen normal can i continue using it without problems, i don't have warranty
Is it in warrenty?
no, do you think is something serious or i can continue using it normally?
Nobody can really tell without actually getting it into their hands. To me, from the pictures, it looks ok to use. But without actually feeling how loose it is I can't say for sure.
Personally, without a warranty, I would continue to use it but just be careful when sliding it open and closed.
If you notice anything other than the loose backplate, then it is time to get it checked out. Eg, dimmed screen, lack of responsiveness to the touch screen etc. Especially around the area where it is loose.
thanks, it's not realy loose just kinda moved half cm outwards of the frame, and it only moves if i push it down to where it is supposed to be. the other side cant be moved because its pressed against the frame, unlike this side.
Yeah, just sounds like a broken clip all right. Like what you first though. I'd say you will be fine.
Thanks.
Could be but i dont feel any broken pieces moving inside, and i havent dropped the phone and i opened from its seal brand new.
but is this is the cause, you think this could have been caused by the plastic case, it's a trident one?
also, can clips be replaced easily by yourself, or the cell have to be serviced?
No, it's more likely a clip that is actually attached to the casing. You are unlikely to hear anything as it would have fallen out long ago. They are quite small.
Eg, like the ones that hold the back of the phone in place.
I can't imagine a case would have done this. It's too.... internal, if you know what I mean. Is it possible it was like this when you bought it? It could have just been shipped badly or something. These things happen.
If it is what I think it is, then the casing itself would need to be replaced and that wouldn't be worth the money.
Thanks again
A little back story: me and my friend bough One X-es not long ago, and while i generally LOVE the phone,
both mine device and my friends (we bought it on same carrier,same store, few days difference) it had this really
uncool creaking all around when you touch the phone on certain areas (ours were specialy creaky at the bottom)
This is what people call "bad builds", "manufacturing fault" etc. It was kinda sad for device of this quality, with unibody design.
Now, i was already dealing with the fact that i have creaky one, and as much as i dident like it, i couldent be sure that replacament
wont be the same, and both of us just choose to live with it. Until yesturday. So what happends was, I dropped my phone from my table.
Pretty bad. I was already pale-faced of fear that i broke the screen,but what actually happend is that screen just popped out a bit.. you know,
like bottom part was little raised up and as i know this is actually way to open OneX i just popped it back in place and nice "click" was heard.
and quess what? The creaking was gone,completely.device never felt more solid, and i cant even get it to creak now no mather how hard i press!
Seems like certain builds are just not properly assambled, and this fall obviously just put everything back in place!
So right away i call my friend and tell him what happend, and how happy i am. What he did was he tryed to reproduce the "problem" by trying
to open up the phone like in here: http://www.youtube.com/watch?v=BpBAupp8kKc . It was hard to do at the beggining but he menaged to
get it pop up a bit after some trying. he said while he was doing it phone creaked and screamed like crazy, but the moment he popped back
everything in place, ALL of the creaking instantly stopped, like in my case!
TL;DR So my conclusion. Seems like some series of builds are just like that out-of-the-box, and looks like something is not properly alligned in factory itself. Poping screen out a few milimeters and then back in place seems to fix this creaking problem.
Two important things to mention:
1. Do not pop the screen out all the way by any means i think it can void your warranty.
2. I read some phones are glued in place and you wont be able to open it anyway, so dont try to open it too hard.
if you try to pop it out just a little like we did, without actually completely opening up device there is no
way you will void your warranty, so this is safe! So, if you have creaky build-try it out, you got nothing to
lose, except your creaking problem.
I have a slight creaking sound.. but everywhere on the screen... Only if I press the screen at a certain angle the sound comes... I tried popping the casing again but the sounds still there
Not a big deal though....
Fixed my creaky upper left corner...THANKS!
Sent from my HTC One X using xda app-developers app
Fixed
Fixed creacking on the bottom for me thanks :good:
Will fix it
but not for long
So got my new Z1C today, first thing I noticed was the LED lights up the whole earpiece instead of being a poxy little pinprick that you barely see on the XT, very nice!
Problem is on mine that little piece inside that actually lights up isn't quite straight. It looks like a waterproof gauze type thing made to light up I can't tell if whole thing lights up or something underneath? I pushed a little piece of paper into the gap to see how stable it was and it looks like only attached on the right. I'm worried if I drop phone it will come completely loose and more so this gap would let water into the earpiece area?
Please have a look at your own phones and tell me when LED lit, if you look straight in is it a clean line running up to the bezel thats lit of do you see a gap on left or right between bezel and LED?
Thanks
not sure what are you asking but here is how it looks on my phone
PS: sorry for all the dirt up there
Thanks for that! You managed to get a much better picture than me. The dirt being trapped by that mesh might look bad but its keeping the inside clean I imagine. On mine you can't really see in the bad picture but there's a little gap at the top on the left like the mesh wasn't put in quite straight so it's not reaching the bezel and i'm seeing dirt already trapped UNDER the mesh @ not even 24 hours old. Don't wanna just rinse thing under the tap either in case it's not waterproof in the area without that. Gonna send it back I think and get a replacement - better safe than sorry and it's a premium phone shouldn't have anything like this out of the box.
Cheer's for the pic mate
Gjole86 said:
not sure what are you asking but here is how it looks on my phone
PS: sorry for all the dirt up there
Click to expand...
Click to collapse
Of course you can wash it out.
Seems a tad OCD, prepare to be laughed at in the shop, made me laugh just reading it.
Last week my wife noticed she has a pretty deep scratch on her phone. I was just looking at it thinking it has to be transfer or something. I've tried like hell to scratch my screen (since I've got to be give it back- eventually -maybe) with my knife. Well I was just looking at it again and turns out it's got a hairline scratch over halfway down one edge. Maybe this edge screen ain't so great after all.
You got replacement on ebay.
this was discussed long time ago, if there is a scratch, someone made it, as to how or when, people tend to forget or notice about it
Hmm. I don't know.
Judging from the photos, it looks like it's on the left side of the screen, yes?
That's where the battery is.
Did your wife complain about overheating batteries?
No she said it never got warm and it's not bulging. It's literally on the curved part and thin. Very hard to photograph. She says she didn't drop it or anything but she is a chick and just puts it in her cavernous purse. I on the other hand have attacked and scraped my phone with a knife on several occasions and it's fine. Some very very fine scratches that you can only see when the screen is off and just barely. I don't think there are from the knife. Probably sand or something (I work in the concrete industry). Mostly the screen seems indestructible until I see hers. Still trying to decide what to get next. Don't want to but i see no choice. I'm on at&t and their phone selection sucks monkey balls.