Develop Bugs

Cannot mount phone as disk drive

Hey I have looked everywhere for a fix to this problem.
I rooted my desire a few weekends ago, with it now running Neophyte Froyo 2.2 ROM perfectly.
I connected the phone to PC afterwards and transferred some apps onto the sd card (as a disk drive) including a few songs as well.
Since yesterday however, whenever i plug my phone into PC, I am no longer able to access the SD card as a disk drive. The computer recognises the usb, however the phone no longer brings up the menu which asks what i want to eg. charge only, sync, disk drive etc. There is also no drop down menu from the top of the phone for me to change this. Going and manually changing the setting in the desire to "automatically mount as disk drive" has also not helped.
I thought my phone was USB bricked and went on to performing the fix for this. However, despite going through both the methods posted here as well as modaco (changing the CID), the problem persists.
I have accessed the phone using adb, and after typing adb devices, it registers the phone as connected with a serial number, so i dont think USB bricking is an issue here.
I can see a disk drive in computer whenever i plug the phone in, but if i double click on it, it states "Please insert disk drive into F". I have uninstalled the htc sync and drivers numerous times without improvement. I have also restarted my PC and my phone numerous times without improvement.
My phone still reads my SD card no problem. My SD card is also able to be accessed by my PC by taking it out of the phone and using a card reader.
Any help would be greatly appreciated

I have the same problem on my samsung vibrant phone.

Exactly the same problem here
my SD card is definitely fine, adb commands work.
neither double twist nor HTC sync recognise any phone connected. my computer sees it, but can't access it (same error message)
would love to sort this out too!
ROM: LeeDrOiD v2.3d
Radio: 32.54.00.32U_5.14.05.17
EDIT: found out it was my own fault. i use autostarts, and stopped 'PC synchronization' from automatically booting after startup. thought it would automatically start when connected to PC, but clearly not. once i undid this it connects to PC fine again, get the dropdown menu!

Sorry, how did you fix this - i am having this too...

Sorry, how did you fix this - i am having this too...
Click to expand...
Click to collapse
eddiehk6 said:
EDIT: found out it was my own fault. i use autostarts, and stopped 'PC synchronization' from automatically booting after startup. thought it would automatically start when connected to PC, but clearly not. once i undid this it connects to PC fine again, get the dropdown menu!
Click to expand...
Click to collapse
He stopped the PC synchronization. Maybe you can stop it in the menu (Settings - Accounts & sync -> disable Background data and Auto-sync). I don't know if that works, but you can try it.
If you have got a Task Manager or something like that you could look for the task and kill it.
I'm not sure, but it should help.
Please post the result of your try.

Tried - no help. Couldn't find anything like "PC synchronisation"??
I ended up taking the battery out, jiggling the SD card and trying again - that seemed to fix it ?! weird...

great
_Balu said:
He stopped the PC synchronization. Maybe you can stop it in the menu (Settings - Accounts & sync -> disable Background data and Auto-sync). I don't know if that works, but you can try it.
If you have got a Task Manager or something like that you could look for the task and kill it.
I'm not sure, but it should help.
Please post the result of your try.
Click to expand...
Click to collapse
you rock man, it works like a charm after it was a killer pain ... thanks a lot

[Q] how to install apps ?

hi i am new to the htc hd mini and i am finding very hard to find good info on what to do with it maybe its still new, but how do i install apps i have downloaded a few themes/apps and not having any joy of putting them on the the phone sure i have put them on the memory card but can't install them from there i have downloaded the activesync (running win xp) and that don't install apps. so i am stuck it was quicker and easy to jailbreak the ipod touch and put apps on there. where am i going wrong ?
many thanks a confused hd mini owner.
p.s
now i know there is no compass on it (one of the things i was looking forward to using)
also while looking on youtube there was a clip where someone is doing street view or somethink like and moving the phone about and the street image moved too, also i was told that using google maps with the layers i could find a shop with it..i think this must be for another phone.
apart from this its still a nice little phone would be much better if i could get some of the above working.

App extensions are CAB it's like seeing zip or rar file on PC.
to check the file extension in your PC go to Folder Option > View Tab > Remove tick from Hide Extension...
move cab files in your Storage card then in file explorer from your phone click on them and if prompt Microsoft security choose Yes and finally choose where to install applications.
in case your application is EXE: connect your phone to your PC via Active Sync and then run the file from PC... Follow the on screen instructions.

thanks emrause i shall try this when the phone wants to connect to the pc this morning for some unknown reason it don't want to connect to the pc i have tryed a data drive and getting no luck and only once did i did it will activesync but nothink happend...almost pulling my hair out here...wish they would have made the phone a bit more user friendly

flashmaster30 said:
thanks emrause i shall try this when the phone wants to connect to the pc this morning for some unknown reason it don't want to connect to the pc i have tryed a data drive and getting no luck and only once did i did it will activesync but nothink happend...almost pulling my hair out here...wish they would have made the phone a bit more user friendly
Click to expand...
Click to collapse
its not about phone...check your firewall settings(disable it while phone is connected to pc,this is what i do)..also make sure u have activesync installed

well i have finaly put the apps on my card after deleting activesync, but 1 out of 3 i could install and this was richessegps but did not work after install, but skype and where is i couldn't even install they are but i click on the setup and takes me to a webpage full of writing so i am giving it up as a bad job today..maybe try it in a few weeks

install net framework 3.5 .many apps requires it
also not all apps will work on mini cuz of its resolution...

flashmaster30 said:
i click on the setup and takes me to a webpage full of writing
Click to expand...
Click to collapse
That's because you have extracted .cab file, before transfering it to device.

just like to say thanks i have at last installed some apps and i know how to work it now looking forward to some good apps now.

[Q] DInc external SD Card storage not accessible...any ideas?

Ok I am stumped...my wife just got the Droid Inc. a couple weeks ago and I pretty much immediately did the following:
Root it
Install SetCPU, used "Perflock Disabler" & setup profiles
Install "Autostarts" to disable some uneeded serivces & widgets at boot
...it wasn't until recently that I attempted to plug her phone into our computer (Win7 x64) so I could start to sync some pics, etc. to it. Unfortunately, whenever I plug it into the computer I get the "Do you want to install the VZW Drivers?" which seems to work. I see (2) additional removable drives show up however I just get the "Please insert a disk..." message.
Is there something I am not doing right? or is her phone borked?
I'm used to just plugging my DX into the computer and the SD card mounting itself without any problems.
I'm trying to get the OTA installed on her phone and keep root using the steps listed here (http://solo.dc3.com/dinc/) which I've seen posted on numerous Android forums sites.
Ideas? Help?

/bump
Anyone?

Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.

ejdavis72 said:
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
Click to expand...
Click to collapse
I mentioned above that (2) removable drives show up when the phone is plugged in
I haven't tried plugging it into a physically different computer but I also did reboot over to Ubuntu 10.10 and I see 2 storage devices mount (labelled as "HTC Android Storage Device"...or something along those lines.) Unfortunately double-clicking them and right-click-> Open doesn't do produce any results either.
I'll give it a shot on our laptop (running XP) to see if that produces anything...but I'm doubtful.
I'm trying to avoid a RUU restore because I'm know she'll get annoyed...and I'm trying to avoid the wife's wrath & eye rolling
I'm fairly sure that the card is being read by the phone but then again I could be wrong...not sure if HTC Android phones save photos to the internal memory or not.
P.S. - In case some starts thinking overwise...I'm no computer n00b.

Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.

dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?

JagoX said:
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
Click to expand...
Click to collapse
It'll automatically search online.

dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
That's a good idea! I didn't even think of that. Ha ha

ejdavis72 said:
That's a good idea! I didn't even think of that. Ha ha
Click to expand...
Click to collapse
...and that didn't work either. All I get is a message saying that the best driver (Disk Drive) is already installed
I had the Android SDK installed as well (back when I rooted my DX) and made sure there were no remnants from Motorola or HTC...but no luck.
I'm stumped!
I'm going to try pulling out the SD card to see if that works...

Ok...so plugged the phone into our WinXP-based laptop with no previous drivers installed, (2) removable drives showed up but was unable to access the drives.
Attempted to update the "HTC Android Phone USB Device" entries in the Device Manager by having it look online...no dice.
The SD card appears to be ok though because I can read it just fine by pulling out the card, using an SD card adapter & popping it into the laptop...I can see all the cards contents without problem. I know that the phone sees the card properly too (obviously) b/c I can also access the SD card via Astro.
I'm not using the same USB cable every time either so I'm sure that isn't the issue either. I've used both my DX USB cable and the USB cable that came with the DInc.
Anyone else have any ideas?

This seems blatantly obvious, but I'm just gonna throw it out there because I haven't heard it mentioned. But by all the symptoms, it seems like the phone is mounted as charge only, not as a disk drive. Does it say it's mounted as a disk drive in the notification pulldown on the phone?

Come on now...give me some credit Of course I've checked that...I do have a rooted & custom ROM on my DX afterall.
I've also tried setting it to USB Debugging mode as well...no dice

Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.

ozzman54 said:
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
Click to expand...
Click to collapse
I know figured people would think it would be as simple as that...but if it was that simple of a fix I would've figured it out by now
I tried the Mobile Broadband option and that doesn't do anything...no pop up or prompts. I've tried restarting both the PC and the phone almost every time and no luck and the phone was set to "disk drive" as well for most of my attempts. I've also had it on "ask" for some of the attempts as well.
I also noticed that when I plug in the phone sometimes and it prompts to install some software that it doesn't appear to do anything. All I get after the install is done (at least I think it's done) is show me a Windows Installer window with different commands for quiet installs, debug installs, etc. and then just an "ok" button.

Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.

ejdavis72 said:
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
Click to expand...
Click to collapse
Yup I've tried that too with v2.0 & the latest version (v3.0) and in both instances it shows "disconnected" even after a reboot of both the phone and the computer.

Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)

ozzman54 said:
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
Click to expand...
Click to collapse
Hmm hadn't read that to be honest but just off hand I don't think it has the VCast software on the phone. I'll check tonight when she gets home.

Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.

ejdavis72 said:
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
Click to expand...
Click to collapse
Dammit...lol...guess I'll have to cook dinner & let her hog the TV then so she can't complain as much

[Q] I Can't access MicroSD through the PC

Hi. I'm new to the forums and android. Sorry if this is not the correct place to post this.
When I connect my phone to the PC via USB I only see a few folders and none of the media files in the phone. I've tried accessing through Media Link and Windows Explorer and nothing.
Weird thing is that I see some folders and photos, like the photos taken with the RetroCamera Application.
I have been able to access my files before, it just suddenly stopped working.
Any ideas?

Try using different USB [if already did]
Go to your Hardware devices, change the MTP devices drivers to USB drivers manually [update them choose them manually from list]
Hopefully you'll get it working again

First,you should make sure that your MicroSD's file system is OK.

hpzf89 said:
First,you should make sure that your MicroSD's file system is OK.
Click to expand...
Click to collapse
How do you do that?

VanDerFlaxen said:
How do you do that?
Click to expand...
Click to collapse
Can you access the files with your phone's file browser?if you can do that,the sd card might be OK,then you can check the OS.But if you can't,you may have to format the sd card.

this is normal if USB mode is set to windows media sync, its some kind of security feature I think.
you have 2 options:
1. attempt to access via the moto web phone portal as above, you need to set the USB mode to 'motorola phone portal'. but this I find is a bit hit and miss, you can manually connect using this address:
http://192.168.16.2:8080/webfolder
this can be entered into start -> run, in windows explorer, or mapped directly as a network drive
2. go into USB options and change the mode to 'USB mass storage' this will mount the SD card as a proper removable drive and show all the files properly. This option may not be available depending on what firmware is loaded onto the phone though!
to change USB mode swipe the status/menu bar at the top of the phone down, and tap 'USB connection'

hpzf89 said:
Can you access the files with your phone's file browser?if you can do that,the sd card might be OK,then you can check the OS.But if you can't,you may have to format the sd card.
Click to expand...
Click to collapse
Yes, I can access the files through the phone browser.
rubjonny said:
this is normal if USB mode is set to windows media sync, its some kind of security feature I think.
you have 2 options:
1. attempt to access via the moto web phone portal as above, you need to set the USB mode to 'motorola phone portal'. but this I find is a bit hit and miss, you can manually connect using this address:
this can be entered into start -> run, in windows explorer, or mapped directly as a network drive
2. go into USB options and change the mode to 'USB mass storage' this will mount the SD card as a proper removable drive and show all the files properly. This option may not be available depending on what firmware is loaded onto the phone though!
to change USB mode swipe the status/menu bar at the top of the phone down, and tap 'USB connection'
Click to expand...
Click to collapse
I've used the moto web portal and I was able to access my files, however, it draggs when moving files. Also, the phone was in USB Mass Storage mode the whole time.
Today I connected my phone to my laptop at the office and even though the Motorola Media Link did not pick up my media files, I was able to access them through Windows Explorer. So I'm leaning towards a driver issue with my home PC.

ah ok, maybe the drivers haven't fully installed, check in the device manager to see of you can spot anything. you could also try changing the usb mode to a different setting then back again, see if that kicks the pc into installing the correct drivers

I re-installed the drivers, but still no go.
What surprises me the most is that I can't access or even see some of the folders in my SD Card. The Motorola Media Link recognizes that there is something in the card, but can't tell what it is.
Googling for days, I found this, but I don't know how to do it or even it is related to my problem:
"Finally i solve the problem. And everything in my ext sd card is back. Problem is emmc folder (means external sd card in cyanogenmod 7) not permitted for write and read.
I use QtADB Terminal for editing the directorys permition.
Step 1: type "su"
Step 2: go to root directory. If you type "ls" and can you see "emmc" you are right position.
Step 3: "chmod 777 emmc" or "$chmod 777 emmc" (for write and read permitted.)
Step 4: Reboot the phone and everythings are back in External Sd Card in EMMC
And Windows detect 2 Storage Drive now. One of 6GB Internal Sd Card, One of 8GB External Sd Card. And i can use my Music player Power AMP.
Everythings perfect for me now. Cyanogen is great ROM but this permision problem should bu fixed. Because i spend three day for solve this problem."

Some folders in Internal Storage missing in Windows Explorer

Hi people
It seems that I can't get to certain folders in the Internal Storage folder when browsing the phone from the PC via USB. HTC Sync Manager can access it (one of the folders are the DCIM folder), but it doesn't allow me to browse there outside of HTC Sync Manager (does anybody even use that?). I've tried a few things in the past and didn't have time to struggle too much, so moved on with my life and worked around it, but it's really getting irritating. Unfortunately I can't remember what all I tried.
I'm pretty sure I've seen it working and I definitely didn't have that problem with my M7. Anybody have any suggestions? I'll provide specs below, but will provide whatever additional information is required.
Phone
HTC One M9 (stock)
Android version 5.1
Software number 2.10.401.1
Laptop
Windows 7 Home Premium SP1 x64

Hey guys. Please, this is driving me out the walls.
Since the original post, I have had it once where all the folders were visible in explorer, but I can't see that I did anything different, except perhaps lingered longer before browsing to the phone. I've tried 'replicating' it, but to no avail.
Tried turning on USB Debugging for good measure and off again, no difference. Any hints whatsoever will be appreciated. Also, if there are any further details required, let me know and I'll post it.
Thanks

Try Xender,solid explorer or es explorer from playstore
The above apps provide you with option to browse your internal storage over Wi-Fi
If that didn't work..flash the latest TWRP for device
While boot in recovery try accessing your phone Storage
Sent from my HTC One M9 using Tapatalk

Hi ujere, thanks for the reply.
I really don't feel like I should need third party apps to access my DCIM folder on my phone. I use File Manager HD (have been for years) and can FTP and cloud and LAN and whatever, but it's not what I want to do in this instance. I really just want to quickly plug in a USB cable, since there's a ton laying around my desk plugged in at any given moment, browse my phone like a 'flash disk' and copy stuff. And it's possible, only, almost always my Internal Storage doesn't completely 'populate' on Windows Explorer. SD Card works 100%.

Do you have a .nomedia file on the sdcard between its root and the dcim folder?
Do you have htc sync installed?
Sent from my HTC One M9 using Tapatalk

Good day shivadow
I don't see any .nomedia files or folders in the root or the DCIM folder on either the internal memory or the SD card. I'm not entirely sure where you meant, so I checked all. I checked on the phone, not on Windows, as Windows doesn't show everything.
I have HTC Sync Manager installed. It always bugged me to want to install it when I plug in my phone if I don't have it. Annoying crappy bloatware!

Remove the htc sync manager as that causes all sorts of issues. If no joy then try "show hidden files" in folder options on your pc (vista +).
Sent from my HTC One M9 using Tapatalk

So, first time I plugged it in after uninstalling it works! Thanks! Man, I freaking hate bloatware and crap like that.
I'm just going to try it a few more times to make sure it's not a fluke, then come confirm and all that jazz.

And so, indeed, I've not had any problems as yet. Oddly enough, in the past it always hassled me to install Sync if it's not, but it has stopped doing it.
Thanks again and have a good one!