Some folders in Internal Storage missing in Windows Explorer - One (M9) Q&A, Help & Troubleshooting

Hi people
It seems that I can't get to certain folders in the Internal Storage folder when browsing the phone from the PC via USB. HTC Sync Manager can access it (one of the folders are the DCIM folder), but it doesn't allow me to browse there outside of HTC Sync Manager (does anybody even use that?). I've tried a few things in the past and didn't have time to struggle too much, so moved on with my life and worked around it, but it's really getting irritating. Unfortunately I can't remember what all I tried.
I'm pretty sure I've seen it working and I definitely didn't have that problem with my M7. Anybody have any suggestions? I'll provide specs below, but will provide whatever additional information is required.
Phone
HTC One M9 (stock)
Android version 5.1
Software number 2.10.401.1
Laptop
Windows 7 Home Premium SP1 x64

Hey guys. Please, this is driving me out the walls.
Since the original post, I have had it once where all the folders were visible in explorer, but I can't see that I did anything different, except perhaps lingered longer before browsing to the phone. I've tried 'replicating' it, but to no avail.
Tried turning on USB Debugging for good measure and off again, no difference. Any hints whatsoever will be appreciated. Also, if there are any further details required, let me know and I'll post it.
Thanks

Try Xender,solid explorer or es explorer from playstore
The above apps provide you with option to browse your internal storage over Wi-Fi
If that didn't work..flash the latest TWRP for device
While boot in recovery try accessing your phone Storage
Sent from my HTC One M9 using Tapatalk

Hi ujere, thanks for the reply.
I really don't feel like I should need third party apps to access my DCIM folder on my phone. I use File Manager HD (have been for years) and can FTP and cloud and LAN and whatever, but it's not what I want to do in this instance. I really just want to quickly plug in a USB cable, since there's a ton laying around my desk plugged in at any given moment, browse my phone like a 'flash disk' and copy stuff. And it's possible, only, almost always my Internal Storage doesn't completely 'populate' on Windows Explorer. SD Card works 100%.

Do you have a .nomedia file on the sdcard between its root and the dcim folder?
Do you have htc sync installed?
Sent from my HTC One M9 using Tapatalk

Good day shivadow
I don't see any .nomedia files or folders in the root or the DCIM folder on either the internal memory or the SD card. I'm not entirely sure where you meant, so I checked all. I checked on the phone, not on Windows, as Windows doesn't show everything.
I have HTC Sync Manager installed. It always bugged me to want to install it when I plug in my phone if I don't have it. Annoying crappy bloatware!

Remove the htc sync manager as that causes all sorts of issues. If no joy then try "show hidden files" in folder options on your pc (vista +).
Sent from my HTC One M9 using Tapatalk

So, first time I plugged it in after uninstalling it works! Thanks! Man, I freaking hate bloatware and crap like that.
I'm just going to try it a few more times to make sure it's not a fluke, then come confirm and all that jazz.

And so, indeed, I've not had any problems as yet. Oddly enough, in the past it always hassled me to install Sync if it's not, but it has stopped doing it.
Thanks again and have a good one!

Related

Software CD?

DId the Desire come with a CD, in the excitement i may have over looked and misplaced it, if s can i download the software?
Nope it didn't come with a CD, it's on the MicroSD card Plug the Desire into your computer in Hard Disk mode and you can install it. I'm sure it should be available online though
hmmm i remember the option of things to choose comming up on pc before, dosnt come up anymore :S, jsut charges and i cant do anything else
If you swipe down the status bar and press charging you should be able to change it?
hmmm doesnt say charging on the notifications bar, :S , its definatly charging, this is strange, i was def getting it before lol
That's quite odd! I'm not sure what to suggest then.. but if you do manage to change it you'll be sorted
wen i go to the bottom right the drive comes up, and in my computer, but i cant access it
am i ment to format my sd card 1st or sommin?
TurkzZ said:
am i ment to format my sd card 1st or sommin?
Click to expand...
Click to collapse
Do not format the SD Card, it will wipe the HTC Sync executable installation file.
Do you have USB debugging enabled?
1. From the Home screen, press MENU, and then tap Settings > Applications > Development.
2. Make sure the USB debugging check box is selected.
You can always download HTC Sync from http://www.htc.com/www/SupportDownloadList.aspx?p_id=312&act=sd&cat=3
ok iv installed htc sync from that link, and i done the usb debug option, it now connects, installs a load of stuff, but i cnt access the drive through My Comp and on HTC sync it says "disconnected"
TurkzZ said:
ok iv installed htc sync from that link, and i done the usb debug option, it now connects, installs a load of stuff, but i cnt access the drive through My Comp and on HTC sync it says "disconnected"
Click to expand...
Click to collapse
Try turning off the phone and turn it back on again while connected to the PC via the USB cable, and then select the Disk Drive option.
What version of Windows are you running? Is it 32/64 bit?
thanks a bunch guys, the restart got it working,
one last thing, how do i go about putting music and video onto the device, at the moment theres 3 folders, footprints, backup and lost dir, also does this HTC sync auto transfer photos and videos you take to the pc like the nokia programs did?
TurkzZ said:
thanks a bunch guys, the restart got it working,
one last thing, how do i go about putting music and video onto the device, at the moment theres 3 folders, footprints, backup and lost dir
Click to expand...
Click to collapse
No problem Bud, glad that worked.
If I remember correctly, just create a Music folder in the root of your SD card and create folders within that folder.
e.g. Storage Card\Music\Chris Brown\[the mp3 file]
To store video files, create a new folder called DCIM, and then create another folder within that called 100MEDIA, and place picture files and video files within that.
The structure will be Storage Card\DCIM\100MEDIA\[picture file] for pictures, and Storage Card\DCIM\100MEDIA\[video file] for videos.
thanks again boss, , move from symbian to android is like from the stone age to modern day
TurkzZ said:
thanks again boss, , move from symbian to android is like from the stone age to modern day
Click to expand...
Click to collapse
No problem Bud, I had a Symbian phone once... it was the Sony Ericsson P990i.
How times change...
I have also recently moved over to Android OS, used to have an HD and HD2 before that using Windows Mobile OS. Loving the Desire

I can see folders on Astro, but not on my PC

hey guys
I had a bunch of pics that I received via MMS and I needed to use, so I just long click on it and selected to save do sd card. But when I connect the phone to the pc on mass storage mode, I can't find them anywhere.
So I installed the app SaveMMS and saved all the pics to a folder with the same name. Still nothing showed up when I connect the phone to my PC.
Using ASTRO, I can see all the pictures on the download folder and I can also access the SaveMMS folder (and actually some other folders that I cant see from my PC).
I tried to copy to somewhere else and even that didnt work.
I ended up emailing myself the pics...
Any idea on whats happening?
I got root and im using opendesire with a partitioned sd card (and no, there's no pictures on the ext partition).
many thanks
Does any file names or folders on your phone look like, for example, this ".hello"
If so, get rid of the full stop at the start of the name via Astro, as it will not show up on your computer
Thread moved to Q&A.
delete my post
thanks for the reply
the first thing I checked was for hidden folders, and it wasnt that.
the folders ended up showing up on the desktop as well, out of nowhere.
but it just seemed some random, dont know what was the issue.
This is usually because you are using a2sd which makes the SD card do strange things. Changes are only actually saved to the card for the computer to see when restarting the phone
The problem is well documented, and a fix have been made which should fix it
Well, its really weird.
But better weird with A2SD than normal without it ;p

[Q] MPT Transfer issue

For some reason, MPT suck for me becasue it wont always transfer files between phone and PC.
For example, i select all images i want on my PC and copy them just to see that they aren't all copied. Same goes for APK.
Windows Explorer also can't see some of the thumbnails on camera folder and reports them corrupt but they look and open just fine on phone.
Anyone else has these issues and possible solution?
I don't accept managing media files via adb comments or anything similar.
THanks
does MTP transfer any files at all? or will it only transfer some?
MTP can be finicky sometimes....issues i've had before preventing me from transferring properly include a slightly dirty microUSB port on the phone, where wiggling the connection loses the MTP connection while transferring; drivers not installed correctly; sometimes just rebooting both phone and PC does the trick.
If it fails while transferring a large batch of files, try moving them in small groups, like 20 at a time and see if they all make it then.
PC or MAC? (or linux?)
yeah, it transfers the files but not all of them from one directory for some reason. Sometimes ot didn't trasnfered batches of 2-3 files at the same time which is insane.
Then about an hour ago i reead on some forum that guy recommends backing up files with ADB and deleting problematic directory and than copying files back to it.
I just did that and it works as it supposed to.
Transfers all filess to/from device.
What a strange issue.
GSM GNex/Windiws7 x64
I can confirm this issue. I have it from time to time as well and it seems rebooting my phone does the trick. Sometimes, I just cannot send my titaniumbackup folder from my pc to the phone, where I would get an error saying it cannot be sent or it hasn't been sent.
I'd like to know what's causing this. Is mtp not reliable?
Sent from my Galaxy Nexus using Tapatalk 2
MTP on the Galaxy Nexus/ICS is controlled by the MediaStore, and this can cause trouble.
General fix for this should be similar to what I outlined here.
Thanks for the tip man, i formatted my internal storage and recreated all folders again and it works as intended now.
I did this before you posted this solution.
I'll try it if i ever get this issue again (hopefully not)

Why I will NEVER buy another Nexus device again.

The file system is whack!
Why?
Try this very simple test.
Create a new folder and create some files to put in there.
Use a USB cable and plug it into your laptop.
Open your phone.
Where is your new folder and files?
But wait, if you open up ES File Explorer on the phone, everything is there?
Okay, reboot your phone.
Then, plug it into your laptop again.
Okay, now everything is there.
It's like you have to reboot your Nexus device in order to allow your laptop to see a refresh of the storage memory.
This is why removable memory is the way to go.
I just use Filezilla and ftpserver from the play store. Easy and fast. I'll never plug my phone into the computer again to transfer files.
use a good file explorer that does refresh the storage index...try solid explorer..problem solved
every change made by solid explorer to the file system is notified to the android media store index, try to repeat your steps with solid explorer
(that happens to every new phone out there that use MTP over mass storage file transfer, about 90% of new smartphone, even phone with removable storage use MTP today )
Wires are much too cumbersome. I use ES file manager to move files to/from my tablets/PC/dropbox/Box.com. Copy and paste between any and all of those easier than using a full desktop PC. No need to search for a wire. Or even be in the same room as your PC. Problem solved.
Sent from my GT-N5110 using XDA Premium HD app
Thanks everyone!
I'll try these ideas.
andQlimax said:
use a good file explorer that does refresh the storage index...try solid explorer..problem solved
every change made by solid explorer to the file system is notified to the android media store index, try to repeat your steps with solid explorer
(that happens to every new phone out there that use MTP over mass storage file transfer, about 90% of new smartphone, even phone with removable storage use MTP today )
Click to expand...
Click to collapse
But, the nice thing about removable storage is that it's easy to pop out the memory card and put it into your laptop. I only wish that laptop makers would put a micro SD card slot into laptops so I don't have to keep my adapter in there.
Plus, it copies way faster that way, in my experience. Also, Windows Explorer treats it like storage device, instead of some weird "thing" with the MTP method, ie, Teracopy never works with MTP.
i use root explorer and never had that issue. i created folder thru root explorer and i plugged into my laptop and i was able to view folder. but i got to say when i first got my gnex i was scared because of not having a removable sd card. but when i did have my droid X my sd card did fail, but luckily i backed everything up to my laptop before it actually failed.
Neo3D said:
Thanks everyone!
I'll try these ideas.
Click to expand...
Click to collapse
excuse me, but you have created a post to state that you are not buying another Nexus device just for that silly reason you mention?
ohhh, please.... :laugh::silly:
itasoulas said:
excuse me, but you have created a post to state that you are not buying another Nexus device just for that silly reason you mention?
ohhh, please.... :laugh::silly:
Click to expand...
Click to collapse
neo isnt very smart and is overly dramatic.
Neo3D said:
The file system is whack!
Why?
Try this very simple test.
Create a new folder and create some files to put in there.
Use a USB cable and plug it into your laptop.
Open your phone.
Where is your new folder and files?
But wait, if you open up ES File Explorer on the phone, everything is there?
Okay, reboot your phone.
Then, plug it into your laptop again.
Okay, now everything is there.
It's like you have to reboot your Nexus device in order to allow your laptop to see a refresh of the storage memory.
This is why removable memory is the way to go.
Click to expand...
Click to collapse
Which is your Galaxy Nexus version? International one? I have one GSM and I've never had this kind of problem..
peppo6 said:
Which is your Galaxy Nexus version? International one? I have one GSM and I've never had this kind of problem..
Click to expand...
Click to collapse
Verizon version.
Neo3D said:
The file system is whack!
Why?
Try this very simple test.
Create a new folder and create some files to put in there.
Use a USB cable and plug it into your laptop.
Open your phone.
Where is your new folder and files?
But wait, if you open up ES File Explorer on the phone, everything is there?
Okay, reboot your phone.
Then, plug it into your laptop again.
Okay, now everything is there.
It's like you have to reboot your Nexus device in order to allow your laptop to see a refresh of the storage memory.
This is why removable memory is the way to go.
Click to expand...
Click to collapse
What? That has nothing to do with internal storage versus Sd... Might wanna learn how computers work and how to use a file explorer...
cstrife999 said:
What? That has nothing to do with internal storage versus Sd... Might wanna learn how computers work and how to use a file explorer...
Click to expand...
Click to collapse
Uhh, might want to know what you're talking about before trash typing....with SD you can remove the card and use the MUCH BETTER & 10x FASTER Windows file manager, can't do that with the Nexus internal storage.
du bist krank said:
Good riddance.
Click to expand...
Click to collapse
fantard
This is not a Galaxy 'Nexus' problem, it's an Android thing, its MTP.
Any app that can trigger a media scan should cure that without having to reboot.
I've been using filezilla on my pc to push files to my phone for awhile though and it is much more convenient. USB transfer is slow and those cords always break on me >.<
That's no reason to ditch the galaxy nexus though. Maybe the terrible screen, poor placement of headphone jack, and battery life though... Lol
Sent from my Galaxy Nexus using xda premium
Neo3D said:
Verizon version.
Click to expand...
Click to collapse
So, I think it's just a problem linked to your Gnex. When I plug mine, I always see it on my pc like a removal memory.. And this should happen if you are rooted or not, it doesn't depend on it.
Inviato dal mio Galaxy Nexus utilizzando Tapatalk
18 months of updates doesn't warrant buying a nexus anymore, I just buy a better hardware non nexus phone an install the latest google stock on it using a custom rom.
Uninstall mtp drivers from drivers management and install it again
Remove all drivers related to gnex and install again
Just download latest USB drivers zip
http://developer.android.com/sdk/win-usb.html
And follow istructions
http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
Don't know how but I never faced this issue. I use file manager.

How to mount drives on Mac directly? (NOT HTC Sync Manager)?

((Edit: @cnu4u found a quick solution for me: android.com/filetransfer/ - Doesn't mount the drives, but allows simple drag and drop. Perfect.))
Hi All,
I've been googling my brains out but am obviously bad at it. I've been looking for a way to mount my HTC 10 directly into mac, so the internal and external disks come up as drives in finder, much like you can do in Windows. I can't for the life of me see how- all I can do is get to HTC Sync Manager, and I can't seem to drag/drop files in and out of finder using that piece of crap app. I don't love being locked into HTC's software to get files in and out of my device.
Any tips? Using a stock, unrooted HTC Rom. I'd prefer not to Root if I can help it.
Thanks,
Drew
oheydrew said:
Hi All,
I've been googling my brains out but am obviously bad at it. I've been looking for a way to mount my HTC 10 directly into mac, so the internal and external disks come up as drives in finder, much like you can do in Windows. I can't for the life of me see how- all I can do is get to HTC Sync Manager, and I can't seem to drag/drop files in and out of finder using that piece of crap app. I don't love being locked into HTC's software to get files in and out of my device.
Any tips? Using a stock, unrooted HTC Rom. I'd prefer not to Root if I can help it.
Thanks,
Drew
Click to expand...
Click to collapse
Try Android file transfer on Mac. It's an app from Google.
Edit: link added - https://www.android.com/filetransfer/
Bingo. That'll do it! Doesn't exactly add it as a mounted drive, but it's more than usable for drag and drop. Thanks! Great result.
AFT was my revelation as well. It sometimes is finicky with transferring files, but I've found that toggling USB debugging and/or the connection type (file transfer vs charge only) fixes that.

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