Develop Bugs

Problem with active sync

Hello.
I have a problem regarding Active Sync just does not detect my phone(Touch Pro 2) and so I can not upload new romu. Nor can I upload anything to the phone memory. Somebody knows another way to load a ROM. Or to fix this error?
I'm from Polish so my English is not as good.

Welcome aboard,
Try leaving marked just the 1st option on start-settings-connections-USB to PC
Other option is that you flash from micro SD card

I can not install the card as it pops up an error that I can not copy files.

orb3000 said:
Welcome aboard,
Try leaving marked just the 1st option on start-settings-connections-USB to PC
Other option is that you flash from micro SD card
Click to expand...
Click to collapse
fiflakk, what orb is saying is to check the DOT next to "ActiveSync (Sync with Outlook)", and UNcheck the BOX right below it next to "Enable faster data synchronization." I've attached a shot of that screen so you can see what it looks like...

I did as you say, but I still can not detect the active sync

fiflakk said:
I did as you say, but I still can not detect the active sync
Click to expand...
Click to collapse
We'll need some more details:
-What version of windows/activesync are you using? For XP and older, you need "ActiveSync", but for Vista or Win7 you need the new version called "Windows Mobile Device Center"
-What exactly happens when you plug the phone in via USB? Does your PC respond in anyway, even just to give error messages? What messages does it give you?
-Does anything appear on the phone screen?
-Have you tried a different PC, or different USB ports on the same PC? Or a different cable?
-Has it ever recognized this phone on this PC in the past?

fiflakk said:
I can not install the card as it pops up an error that I can not copy files.
Click to expand...
Click to collapse
have you got a sd card reader for your pc?
also here is a link to ms site to dl the latest software
http://www.microsoft.com/windowsmobile/en-us/help/getstarted/getstarted.mspx

thanks for the help but just be advised the soft installed to close

i had a similar issue where i could not connect to activesync but could connect as disk drive. tried pretty much everything, my non connectivity was happening becoz i was running dot fred taskmgr and clearing the notifications. had to hard reset and active sync was back. i tried it a few times, as soon as i delete notifications i would lose activesync. stopped using that and now no problems, still have to figure out how to delete notifications and keep activesync alive.

[Q] DInc external SD Card storage not accessible...any ideas?

Ok I am stumped...my wife just got the Droid Inc. a couple weeks ago and I pretty much immediately did the following:
Root it
Install SetCPU, used "Perflock Disabler" & setup profiles
Install "Autostarts" to disable some uneeded serivces & widgets at boot
...it wasn't until recently that I attempted to plug her phone into our computer (Win7 x64) so I could start to sync some pics, etc. to it. Unfortunately, whenever I plug it into the computer I get the "Do you want to install the VZW Drivers?" which seems to work. I see (2) additional removable drives show up however I just get the "Please insert a disk..." message.
Is there something I am not doing right? or is her phone borked?
I'm used to just plugging my DX into the computer and the SD card mounting itself without any problems.
I'm trying to get the OTA installed on her phone and keep root using the steps listed here (http://solo.dc3.com/dinc/) which I've seen posted on numerous Android forums sites.
Ideas? Help?

/bump
Anyone?

Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.

ejdavis72 said:
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
Click to expand...
Click to collapse
I mentioned above that (2) removable drives show up when the phone is plugged in
I haven't tried plugging it into a physically different computer but I also did reboot over to Ubuntu 10.10 and I see 2 storage devices mount (labelled as "HTC Android Storage Device"...or something along those lines.) Unfortunately double-clicking them and right-click-> Open doesn't do produce any results either.
I'll give it a shot on our laptop (running XP) to see if that produces anything...but I'm doubtful.
I'm trying to avoid a RUU restore because I'm know she'll get annoyed...and I'm trying to avoid the wife's wrath & eye rolling
I'm fairly sure that the card is being read by the phone but then again I could be wrong...not sure if HTC Android phones save photos to the internal memory or not.
P.S. - In case some starts thinking overwise...I'm no computer n00b.

Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.

dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?

JagoX said:
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
Click to expand...
Click to collapse
It'll automatically search online.

dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
That's a good idea! I didn't even think of that. Ha ha

ejdavis72 said:
That's a good idea! I didn't even think of that. Ha ha
Click to expand...
Click to collapse
...and that didn't work either. All I get is a message saying that the best driver (Disk Drive) is already installed
I had the Android SDK installed as well (back when I rooted my DX) and made sure there were no remnants from Motorola or HTC...but no luck.
I'm stumped!
I'm going to try pulling out the SD card to see if that works...

Ok...so plugged the phone into our WinXP-based laptop with no previous drivers installed, (2) removable drives showed up but was unable to access the drives.
Attempted to update the "HTC Android Phone USB Device" entries in the Device Manager by having it look online...no dice.
The SD card appears to be ok though because I can read it just fine by pulling out the card, using an SD card adapter & popping it into the laptop...I can see all the cards contents without problem. I know that the phone sees the card properly too (obviously) b/c I can also access the SD card via Astro.
I'm not using the same USB cable every time either so I'm sure that isn't the issue either. I've used both my DX USB cable and the USB cable that came with the DInc.
Anyone else have any ideas?

This seems blatantly obvious, but I'm just gonna throw it out there because I haven't heard it mentioned. But by all the symptoms, it seems like the phone is mounted as charge only, not as a disk drive. Does it say it's mounted as a disk drive in the notification pulldown on the phone?

Come on now...give me some credit Of course I've checked that...I do have a rooted & custom ROM on my DX afterall.
I've also tried setting it to USB Debugging mode as well...no dice

Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.

ozzman54 said:
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
Click to expand...
Click to collapse
I know figured people would think it would be as simple as that...but if it was that simple of a fix I would've figured it out by now
I tried the Mobile Broadband option and that doesn't do anything...no pop up or prompts. I've tried restarting both the PC and the phone almost every time and no luck and the phone was set to "disk drive" as well for most of my attempts. I've also had it on "ask" for some of the attempts as well.
I also noticed that when I plug in the phone sometimes and it prompts to install some software that it doesn't appear to do anything. All I get after the install is done (at least I think it's done) is show me a Windows Installer window with different commands for quiet installs, debug installs, etc. and then just an "ok" button.

Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.

ejdavis72 said:
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
Click to expand...
Click to collapse
Yup I've tried that too with v2.0 & the latest version (v3.0) and in both instances it shows "disconnected" even after a reboot of both the phone and the computer.

Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)

ozzman54 said:
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
Click to expand...
Click to collapse
Hmm hadn't read that to be honest but just off hand I don't think it has the VCast software on the phone. I'll check tonight when she gets home.

Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.

ejdavis72 said:
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
Click to expand...
Click to collapse
Dammit...lol...guess I'll have to cook dinner & let her hog the TV then so she can't complain as much

[Q] USB connect to PC Suddenly Not Working. Any Help?

I've had no issues, and really no need, to USB connect for a while, until my partner wanted me to bulk upload a lot of pictures recently taken at a family event. So I plugged the USB into the phone and attached the PC, an option appeared on the phone to connect SD card and I chose media transfer, then nothing. No icon, no options on the PC to browse the SD card. I've checked the official help pages and done a few of the things they ask you to do - shut down the phone, battery pull, unmounted then mount SD, restore system settings - but none of that has worked. I have even un-installed and reinstalled PC Companion, as advised, so the PC could re download the drivers but still nothing. I'm all out of idea so hopefully some of the helpful users on her could offer some advice.
Thanks.

Nifnodge said:
I've had no issues, and really no need, to USB connect for a while, until my partner wanted me to bulk upload a lot of pictures recently taken at a family event. So I plugged the USB into the phone and attached the PC, an option appeared on the phone to connect SD card and I chose media transfer, then nothing. No icon, no options on the PC to browse the SD card. I've checked the official help pages and done a few of the things they ask you to do - shut down the phone, battery pull, unmounted then mount SD, restore system settings - but none of that has worked. I have even un-installed and reinstalled PC Companion, as advised, so the PC could re download the drivers but still nothing. I'm all out of idea so hopefully some of the helpful users on her could offer some advice.
Thanks.
Click to expand...
Click to collapse
Just going to bump this. Not sure is this is breaking any "rules" but it's been a couple of days. Most forums suggest leaving a thread 24hrs. It's beyond that.

Nifnodge said:
Just going to bump this. Not sure is this is breaking any "rules" but it's been a couple of days. Most forums suggest leaving a thread 24hrs. It's beyond that.
Click to expand...
Click to collapse
I read in another thread that somebody had a similar problem like you. He had frozen or deleted an app. Can't remember the app name though.
Link to thread:
http://forum.xda-developers.com/showthread.php?t=1257008
Regards Dousan...

I found that to search the sd card its hest to use 'connect phone sd card mode' because mtp doesnt like sd cards with a lot on for some reason. So to connect it in mtp mode I've given up on answers anf just accept that to connect it I have to unmount my sd card and then it works perfectly. I havn't tried re-mounting the sd card after a successful connect though to be fair so you could try that?
Sent from my R800i using XDA App

Thanks to both of you. Tried unmounting and then connecting but it fails to install a driver, which is exactly the problem someone in the thread Dousan linked to. An MTP app? or some such. I'm not so techno savvy so im not sure if I would have deleted it in my haste for getting rid of things I don't use. Not sure if having that app would help.

[Q] device not found

Hello. I just got a xperia play phone a few days ago (the Verizon model R800x). I've been trying to figure out what to do with my phone, but I'm having trouble connecting the device to my pc.
I don't know why, but whenever I try to connect the phone's internal memory, the device never shows up. I thought maybe it was my computer, so I tried a couple other ones in my house too and they all can't find the device for some odd reason. It works fine whenever I change to usb storage though the memory card, but the phone itself NEVER shows up. I've also tried installing the PC companion to find the device, but the result is the same.
Any idea why my phone's internal memory can't be located?
EDIT: Yup tried it again. Tried uninstalling the driver and pc companion. Installed PC companion, driver was found, but still doesn't show up in My Computer whenever the phone is connected. SD Memory connection works and shows up in My Computer, connection with the phone doesn't. Tried installing other drivers and it usually says driver is already updated to the most recent. Anyone have any other suggestion?

That's how it works. You can't access the phone's internal storage from a computer.
Sent from my R800x using XDA App

netizenmt said:
That's how it works. You can't access the phone's internal storage from a computer.
Sent from my R800x using XDA App
Click to expand...
Click to collapse
I have another question though, I just managed to finish setting up adb for my device. The thing is all the apps are still grayed out for moving to sd option and can't be moved to my sd card. I followed this guide: http://forum.xda-developers.com/showthread.php?t=1089282
I was able to locate my device after typing adb devices and I changed the setInstallLocation 2. But it's still grayed out after I reboot it and check my current apps.
Also on this guide Step 13: check that the Xperia play is available on my computer menu and you can browse his content it says that, but it doesn't show up on My Computer. In step 10, it says to change it media transfer mode. Is there a way to do this for the verizon phones since I heard that function is gone in the verizon xperias.

Phone not connecting to my computer anymore... Need to transfer images

So my friend, having made a move to the iPhone 6+, asked me to help her move pictures, etc. from her old phone to her new phone. Unfortunately, I don't know what went wrong and her phone (t989) won't connect to the computer. The notification that it's in USB mode doesn't show, the sd cards (internal and external) aren't being read / even visible on the computer, and it's a stupid phone that I personally want to destroy.
Caveats:
She is on Gingerbread still having never updated her phone. All her pictures are on her internal SD card too. Apps are of course restricted by her OS (but it wouldn't be that hard to find old apps, just time consuming). Google Play Store crashes frequently while downloading apps. She isn't rooted (obviously, I don't blame her since she isn't interested in all that, and the only root method seems to be to use ODIN, but that would wipe her internal clean which I don't want to do.
What I've done:
I've done a hard reset on the phone (shut down, remove battery, insert battery, turn on). Not sure if the seconds matter, but it was a quick take out, put in. Maybe a few seconds, definitely not 30 more. But when the phone turned on, her time went back to 1970 or something.
I've tried to copy the DCIM of the internal onto the external, but she has like 5k pictures and using My Files, it quits the transfer randomly without an indication where it quit or why.
AirDroid, but that gave me invalid package. Could have installed manually, but didn't have that much time and didn't think about it.
Bluetooth on the mac doesn't stay connected to the phone.
My goal:
Figure out how to connect to the computer preferably over USB. I still need to transfer her whatsapp messages too but without it showing up on the computer, I'm stuck. I've downloaded Samsung drivers, I have Samsung Kies installed. I just don't know what is wrong with it.
Any ideas? I've done all this on my laptop, but I told her to come over some day to use my desktop and see if it works on there (I was using a Windows Bootcamp partition on my macbook pro). I tried to connect the phone to OSX as well, but I didn't install Kies, which might be a reason... but the USB connected notification just doesn't want to come.