[Q] device not found - Xperia Play Q&A, Help & Troubleshooting

Hello. I just got a xperia play phone a few days ago (the Verizon model R800x). I've been trying to figure out what to do with my phone, but I'm having trouble connecting the device to my pc.
I don't know why, but whenever I try to connect the phone's internal memory, the device never shows up. I thought maybe it was my computer, so I tried a couple other ones in my house too and they all can't find the device for some odd reason. It works fine whenever I change to usb storage though the memory card, but the phone itself NEVER shows up. I've also tried installing the PC companion to find the device, but the result is the same.
Any idea why my phone's internal memory can't be located?
EDIT: Yup tried it again. Tried uninstalling the driver and pc companion. Installed PC companion, driver was found, but still doesn't show up in My Computer whenever the phone is connected. SD Memory connection works and shows up in My Computer, connection with the phone doesn't. Tried installing other drivers and it usually says driver is already updated to the most recent. Anyone have any other suggestion?

That's how it works. You can't access the phone's internal storage from a computer.
Sent from my R800x using XDA App

netizenmt said:
That's how it works. You can't access the phone's internal storage from a computer.
Sent from my R800x using XDA App
Click to expand...
Click to collapse
I have another question though, I just managed to finish setting up adb for my device. The thing is all the apps are still grayed out for moving to sd option and can't be moved to my sd card. I followed this guide: http://forum.xda-developers.com/showthread.php?t=1089282
I was able to locate my device after typing adb devices and I changed the setInstallLocation 2. But it's still grayed out after I reboot it and check my current apps.
Also on this guide Step 13: check that the Xperia play is available on my computer menu and you can browse his content it says that, but it doesn't show up on My Computer. In step 10, it says to change it media transfer mode. Is there a way to do this for the verizon phones since I heard that function is gone in the verizon xperias.

Related

Cannot mount phone as disk drive

Hey I have looked everywhere for a fix to this problem.
I rooted my desire a few weekends ago, with it now running Neophyte Froyo 2.2 ROM perfectly.
I connected the phone to PC afterwards and transferred some apps onto the sd card (as a disk drive) including a few songs as well.
Since yesterday however, whenever i plug my phone into PC, I am no longer able to access the SD card as a disk drive. The computer recognises the usb, however the phone no longer brings up the menu which asks what i want to eg. charge only, sync, disk drive etc. There is also no drop down menu from the top of the phone for me to change this. Going and manually changing the setting in the desire to "automatically mount as disk drive" has also not helped.
I thought my phone was USB bricked and went on to performing the fix for this. However, despite going through both the methods posted here as well as modaco (changing the CID), the problem persists.
I have accessed the phone using adb, and after typing adb devices, it registers the phone as connected with a serial number, so i dont think USB bricking is an issue here.
I can see a disk drive in computer whenever i plug the phone in, but if i double click on it, it states "Please insert disk drive into F". I have uninstalled the htc sync and drivers numerous times without improvement. I have also restarted my PC and my phone numerous times without improvement.
My phone still reads my SD card no problem. My SD card is also able to be accessed by my PC by taking it out of the phone and using a card reader.
Any help would be greatly appreciated
I have the same problem on my samsung vibrant phone.
Exactly the same problem here
my SD card is definitely fine, adb commands work.
neither double twist nor HTC sync recognise any phone connected. my computer sees it, but can't access it (same error message)
would love to sort this out too!
ROM: LeeDrOiD v2.3d
Radio: 32.54.00.32U_5.14.05.17
EDIT: found out it was my own fault. i use autostarts, and stopped 'PC synchronization' from automatically booting after startup. thought it would automatically start when connected to PC, but clearly not. once i undid this it connects to PC fine again, get the dropdown menu!
Sorry, how did you fix this - i am having this too...
Sorry, how did you fix this - i am having this too...
Click to expand...
Click to collapse
eddiehk6 said:
EDIT: found out it was my own fault. i use autostarts, and stopped 'PC synchronization' from automatically booting after startup. thought it would automatically start when connected to PC, but clearly not. once i undid this it connects to PC fine again, get the dropdown menu!
Click to expand...
Click to collapse
He stopped the PC synchronization. Maybe you can stop it in the menu (Settings - Accounts & sync -> disable Background data and Auto-sync). I don't know if that works, but you can try it.
If you have got a Task Manager or something like that you could look for the task and kill it.
I'm not sure, but it should help.
Please post the result of your try.
Tried - no help. Couldn't find anything like "PC synchronisation"??
I ended up taking the battery out, jiggling the SD card and trying again - that seemed to fix it ?! weird...
great
_Balu said:
He stopped the PC synchronization. Maybe you can stop it in the menu (Settings - Accounts & sync -> disable Background data and Auto-sync). I don't know if that works, but you can try it.
If you have got a Task Manager or something like that you could look for the task and kill it.
I'm not sure, but it should help.
Please post the result of your try.
Click to expand...
Click to collapse
you rock man, it works like a charm after it was a killer pain ... thanks a lot

[Q] DInc external SD Card storage not accessible...any ideas?

Ok I am stumped...my wife just got the Droid Inc. a couple weeks ago and I pretty much immediately did the following:
Root it
Install SetCPU, used "Perflock Disabler" & setup profiles
Install "Autostarts" to disable some uneeded serivces & widgets at boot
...it wasn't until recently that I attempted to plug her phone into our computer (Win7 x64) so I could start to sync some pics, etc. to it. Unfortunately, whenever I plug it into the computer I get the "Do you want to install the VZW Drivers?" which seems to work. I see (2) additional removable drives show up however I just get the "Please insert a disk..." message.
Is there something I am not doing right? or is her phone borked?
I'm used to just plugging my DX into the computer and the SD card mounting itself without any problems.
I'm trying to get the OTA installed on her phone and keep root using the steps listed here (http://solo.dc3.com/dinc/) which I've seen posted on numerous Android forums sites.
Ideas? Help?
/bump
Anyone?
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
ejdavis72 said:
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
Click to expand...
Click to collapse
I mentioned above that (2) removable drives show up when the phone is plugged in
I haven't tried plugging it into a physically different computer but I also did reboot over to Ubuntu 10.10 and I see 2 storage devices mount (labelled as "HTC Android Storage Device"...or something along those lines.) Unfortunately double-clicking them and right-click-> Open doesn't do produce any results either.
I'll give it a shot on our laptop (running XP) to see if that produces anything...but I'm doubtful.
I'm trying to avoid a RUU restore because I'm know she'll get annoyed...and I'm trying to avoid the wife's wrath & eye rolling
I'm fairly sure that the card is being read by the phone but then again I could be wrong...not sure if HTC Android phones save photos to the internal memory or not.
P.S. - In case some starts thinking overwise...I'm no computer n00b.
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
JagoX said:
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
Click to expand...
Click to collapse
It'll automatically search online.
dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
That's a good idea! I didn't even think of that. Ha ha
ejdavis72 said:
That's a good idea! I didn't even think of that. Ha ha
Click to expand...
Click to collapse
...and that didn't work either. All I get is a message saying that the best driver (Disk Drive) is already installed
I had the Android SDK installed as well (back when I rooted my DX) and made sure there were no remnants from Motorola or HTC...but no luck.
I'm stumped!
I'm going to try pulling out the SD card to see if that works...
Ok...so plugged the phone into our WinXP-based laptop with no previous drivers installed, (2) removable drives showed up but was unable to access the drives.
Attempted to update the "HTC Android Phone USB Device" entries in the Device Manager by having it look online...no dice.
The SD card appears to be ok though because I can read it just fine by pulling out the card, using an SD card adapter & popping it into the laptop...I can see all the cards contents without problem. I know that the phone sees the card properly too (obviously) b/c I can also access the SD card via Astro.
I'm not using the same USB cable every time either so I'm sure that isn't the issue either. I've used both my DX USB cable and the USB cable that came with the DInc.
Anyone else have any ideas?
This seems blatantly obvious, but I'm just gonna throw it out there because I haven't heard it mentioned. But by all the symptoms, it seems like the phone is mounted as charge only, not as a disk drive. Does it say it's mounted as a disk drive in the notification pulldown on the phone?
Come on now...give me some credit Of course I've checked that...I do have a rooted & custom ROM on my DX afterall.
I've also tried setting it to USB Debugging mode as well...no dice
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
ozzman54 said:
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
Click to expand...
Click to collapse
I know figured people would think it would be as simple as that...but if it was that simple of a fix I would've figured it out by now
I tried the Mobile Broadband option and that doesn't do anything...no pop up or prompts. I've tried restarting both the PC and the phone almost every time and no luck and the phone was set to "disk drive" as well for most of my attempts. I've also had it on "ask" for some of the attempts as well.
I also noticed that when I plug in the phone sometimes and it prompts to install some software that it doesn't appear to do anything. All I get after the install is done (at least I think it's done) is show me a Windows Installer window with different commands for quiet installs, debug installs, etc. and then just an "ok" button.
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
ejdavis72 said:
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
Click to expand...
Click to collapse
Yup I've tried that too with v2.0 & the latest version (v3.0) and in both instances it shows "disconnected" even after a reboot of both the phone and the computer.
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
ozzman54 said:
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
Click to expand...
Click to collapse
Hmm hadn't read that to be honest but just off hand I don't think it has the VCast software on the phone. I'll check tonight when she gets home.
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
ejdavis72 said:
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
Click to expand...
Click to collapse
Dammit...lol...guess I'll have to cook dinner & let her hog the TV then so she can't complain as much

[Q] USB connect to PC Suddenly Not Working. Any Help?

I've had no issues, and really no need, to USB connect for a while, until my partner wanted me to bulk upload a lot of pictures recently taken at a family event. So I plugged the USB into the phone and attached the PC, an option appeared on the phone to connect SD card and I chose media transfer, then nothing. No icon, no options on the PC to browse the SD card. I've checked the official help pages and done a few of the things they ask you to do - shut down the phone, battery pull, unmounted then mount SD, restore system settings - but none of that has worked. I have even un-installed and reinstalled PC Companion, as advised, so the PC could re download the drivers but still nothing. I'm all out of idea so hopefully some of the helpful users on her could offer some advice.
Thanks.
Nifnodge said:
I've had no issues, and really no need, to USB connect for a while, until my partner wanted me to bulk upload a lot of pictures recently taken at a family event. So I plugged the USB into the phone and attached the PC, an option appeared on the phone to connect SD card and I chose media transfer, then nothing. No icon, no options on the PC to browse the SD card. I've checked the official help pages and done a few of the things they ask you to do - shut down the phone, battery pull, unmounted then mount SD, restore system settings - but none of that has worked. I have even un-installed and reinstalled PC Companion, as advised, so the PC could re download the drivers but still nothing. I'm all out of idea so hopefully some of the helpful users on her could offer some advice.
Thanks.
Click to expand...
Click to collapse
Just going to bump this. Not sure is this is breaking any "rules" but it's been a couple of days. Most forums suggest leaving a thread 24hrs. It's beyond that.
Nifnodge said:
Just going to bump this. Not sure is this is breaking any "rules" but it's been a couple of days. Most forums suggest leaving a thread 24hrs. It's beyond that.
Click to expand...
Click to collapse
I read in another thread that somebody had a similar problem like you. He had frozen or deleted an app. Can't remember the app name though.
Link to thread:
http://forum.xda-developers.com/showthread.php?t=1257008
Regards Dousan...
I found that to search the sd card its hest to use 'connect phone sd card mode' because mtp doesnt like sd cards with a lot on for some reason. So to connect it in mtp mode I've given up on answers anf just accept that to connect it I have to unmount my sd card and then it works perfectly. I havn't tried re-mounting the sd card after a successful connect though to be fair so you could try that?
Sent from my R800i using XDA App
Thanks to both of you. Tried unmounting and then connecting but it fails to install a driver, which is exactly the problem someone in the thread Dousan linked to. An MTP app? or some such. I'm not so techno savvy so im not sure if I would have deleted it in my haste for getting rid of things I don't use. Not sure if having that app would help.

[Q] cant copy files to the phone from pc

i have, on sprint, the galaxy s3, NOT the i900 or whatever that means. mine says model number SPH-L710
i have it rooted with the phantom rom installed, with superuser permissions. however, not sure what happened
but for some reason, i can no longer transfer files, any files, from my pc to the phone. this includes pictures,
music, documents--anything. the files are my personal files and music i ripped, and never had a problem
copying before, and all this just started. unless im hooking it up wrong, which i doubt--using the usb cable from
pc port to the phone directly. it does show the charge icon, and in the usb settings, usb debugging is checked
and also checked on media device (mtp). another option which isn't checked is camera (ptp), unchecked.
what happens when i try is, on the pc i get a box that pops up and says--do you
want to copy (file name), your device might not be able to play or view the file. i do have 2 options, to skip or copy
anyway. well when i click copy, it goes through the motions, but its not on the phone. no matter what file i try, a
pic, small wav file, etc....just will not copy and no
where one the phone is the file. another issue that seems to be going on is, the best way i can
explain it is--when the phone is hooked up to the pc, is it possible for whatever it is thats running to make the
phone able to receive copied files, go to sleep? because another error message i get when trying to copy is
it sits there for awhile, then eventually says "device not responding, disconnected" and on the phone itself its
on the main home screen like i wasn't doing nothing.
ive rebooted the phone several times, same results--nothing wil copy to the phone....
sooo, what am i missing?
update--- since that post, something else now happened. the phone flashed on, saying "sd card not mounted"
when it is. it is in the right way and all that, but when i go into settings/storage...at the very bottom it says
sd card, insert sd card
lol...so what the heck is that all about? the card is definatelly in there, and astro file manager shows some
files on the card but........
Well, it could be a couple of things.
First of all, make sure you have the Samsung USB drivers installed. It could be a corrupt driver, but probably not. It won't hurt to reinstall it, anyway, just to be sure. Here's link:
http://downloadcenter.samsung.com/c...nt_L710_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Make sure your phone is not locked when you're trying to transfer files. If you have a PIN or a PATTERN lock enabled and it locks, it will disable the MTP application from trasferring files.
Try reflashing the ROM as well. Maybe the MPT application got corrupted somehow?
As a last resort, you can restore your phone to stock unrooted status and see if that resolves the issue.
I had the same thing happen to me. I fixed the problem by going into device manager and clicking on to mtp and updating it..
Sent from my SPH-L710 using xda app-developers app
I had the same thing happen to my SdCard and now it is kinda dead... before yours gets damaged, remove it and insert in a PC with a sdcard reader. Run command prompt (Start>Run>cmd and enter) and do a scan disk or check disk by entering "chkdsk /x /f driverletter:" use the drive letter assigned to the sdcard then enter, let it do it's thing.
This will fix the file system and you shouldn't more problems with the sdcard not being read. As for the MTP, do as the other member said and try updating the MTP device in in device manager or uninstall the drivers and install directly from Samsung.

[Q] Synch manager only synching phone storage

Hi Forum members,
I have a HTC One X with JB. Since the latest Synch Manager (SM) I am not able to synch anything other than Phone Storage. This is because SM doesn't see anything else. At the same time in Explorer I have a folder Internal Storage. This is the folder I also want to synch (partly). So now I can't synch music and pictures, because they are on the Internal Storage.
Anybody has any ideas how to resolve this?
Furthermore before JB I could choose what to do when I connected to my PC: only charge; use as HD; synchronize; tethering and another option. Now I don't have that possibility and tapping "USB connected" on the 'drop down' list only gives the option to change settings for tethering.
Ones again: anybody has any ideas how to resolve this?
Greetings,
Zooi
Did you update SM to the latest version ?
Yes, I have version 1.1.65.0 and the program tells me I have the latest version.
Uninstall and reinstall maybe ? Or you could mount the device in Recovery Mode so it appears as USB Mass Storage instead of MTP
After uninstalling I downloaded the latest version from the HTC website. This appeared a new version: 1.1.66.0!
Now the SM not even detects the phone :crying:, let alone finds the Phone storage or the Internal storage. So nothing is synched and I still cannot change the mode on my phone from "Charge only" (I think, for I can't see in what way the phone is connected to the PC) to "Synchronize".
I also switched the phone off and back on again, but it changed nothing.
In "My Computer" I can see the phone, but only the Internal Storage. Where is the Phone Storage?
So I'm still not able to synch the phone in the SM program. Suggestions anybody?
Zooi said:
Furthermore before JB I could choose what to do when I connected to my PC: only charge; use as HD; synchronize; tethering and another option. Now I don't have that possibility and tapping "USB connected" on the 'drop down' list only gives the option to change settings for tethering.
Click to expand...
Click to collapse
No idea on your first question, but the above behaviour is normal. In Android 4.1 (and above) MTP is used to connect to the device rather than mounting it as USB storage. The only way to connect it as a mounted USB storage device is to do it in recovery (as someone already suggested).
But the recovery mode can only be accessed through a rooted device? Mine isn't rooted.
.
Zooi said:
But the recovery mode can only be accessed through a rooted device? Mine isn't rooted.
.
Click to expand...
Click to collapse
Yes, sorry. Assumed since you were posting on here you'd be rooted.
Anyway, try this: http://forum.xda-developers.com/showthread.php?p=34660458
Still uses MTP but reading the thread it sounds like it'll let you access internal storage. I've not tried it since I'm not on Windows anyway, but might be worth a shot.
Same here sync manager does not work on mine. However, windows media player work fine.
I just install the sync manager for the driver.
Sent from my HTC One X using Tapatalk 2
Thank you all so far for trying to help. Nothing worked, so I still can't access the phone storage and SM doesn't synch other files than music and pictures.I guess I have to manually copy files from internal storage to my PC.
Greetz,
Zooi
Internet pass through don't work
Internet pass through don't work !
I can sync music between my PC with HOX, but no internet pass through via usb cable!
I have v. 1.1.66.0 Sync manger installed on my PC!
Any solution? Thanks!

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