So my friend, having made a move to the iPhone 6+, asked me to help her move pictures, etc. from her old phone to her new phone. Unfortunately, I don't know what went wrong and her phone (t989) won't connect to the computer. The notification that it's in USB mode doesn't show, the sd cards (internal and external) aren't being read / even visible on the computer, and it's a stupid phone that I personally want to destroy.
Caveats:
She is on Gingerbread still having never updated her phone. All her pictures are on her internal SD card too. Apps are of course restricted by her OS (but it wouldn't be that hard to find old apps, just time consuming). Google Play Store crashes frequently while downloading apps. She isn't rooted (obviously, I don't blame her since she isn't interested in all that, and the only root method seems to be to use ODIN, but that would wipe her internal clean which I don't want to do.
What I've done:
I've done a hard reset on the phone (shut down, remove battery, insert battery, turn on). Not sure if the seconds matter, but it was a quick take out, put in. Maybe a few seconds, definitely not 30 more. But when the phone turned on, her time went back to 1970 or something.
I've tried to copy the DCIM of the internal onto the external, but she has like 5k pictures and using My Files, it quits the transfer randomly without an indication where it quit or why.
AirDroid, but that gave me invalid package. Could have installed manually, but didn't have that much time and didn't think about it.
Bluetooth on the mac doesn't stay connected to the phone.
My goal:
Figure out how to connect to the computer preferably over USB. I still need to transfer her whatsapp messages too but without it showing up on the computer, I'm stuck. I've downloaded Samsung drivers, I have Samsung Kies installed. I just don't know what is wrong with it.
Any ideas? I've done all this on my laptop, but I told her to come over some day to use my desktop and see if it works on there (I was using a Windows Bootcamp partition on my macbook pro). I tried to connect the phone to OSX as well, but I didn't install Kies, which might be a reason... but the USB connected notification just doesn't want to come.
Related
I've had my Galaxy S3 for about 2 weeks and rooted it using a link mrRobinson provided, it has been working great until today. I hooked it up to my PC as I had done many times before and all it does is charge the phone. I no longer get the USB icon in the top left and I no longer see the phone as attached to the PC. I also noticed it no longer recognizes my 32GB SD card (EDIT: I tried an old 2GB card and it worked fine). Not sure how this happened, what I can say is that I installed a Genesis emulator and was in the process of copying over all of the genesis games to the SD card (1GB or so of Data and 1000 files or so). I didnt have time to wait for it to finish so I cancelled it and possibly disconnected the phone before it was done. I dont think I did, but its all I can think of and its the last time I remember it working.
The good news is the phone works, it makes calls, I can use internal drive for pics/vids/downloads etc... but the SD card wont work, nor will the USB connection.
I am able to get the phone into Odin mode, however its useless because the PC doesnt see the phone. It only charges it.
Although I used mrRobinsons root, it was the second one I did unfortunately so my counter says:
CUSTOM BINARY DOWNLOAD: Yes (1 counts)
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
I think that 1st one killed my warranty though :\
I reinstalled the phone drivers on the PC and restarted both the PC and the phone. I've tried different cables as well. It will not connect!! Anyone know the issue? Right now, the only way for me to xfer files back and forth is via email (I cant get Kies Air to work either). Please help.
I've had this Sprint Galaxy S II phone for about two or three weeks, and it just updated to 4.0.4. The only problems I am having are these:
1. power saving is set to come on at 50%, but it doesn't. Lately, I have been home and have been able to charge it or happened to look at it when it was just below 50%. If I go into the settings and manually uncheck and check it again, it turns on power saving. Any way to fix this?
2. I've never messed with the SD card yet. The card is the same as my old phone's, so there's stuff on it I can't delete. Anyway, I think they changed the way this connected to PCs because the old image of Andru on the screen is gone. So, now when I connect it, my computer thinks it's a camera. If the icons are in tile view, it won't show you the folder or file names. And it won't let me paste music (only thing I'm trying to do) onto the SD card. Now, FYI, my fiance just reinstalled my OS (XP) because of some computer problems I was having, so maybe there's some XP update I need for this to connect to the PC. If I can connect the card to the computer without the phone, I'll try that, but I don't know how.
I'm not sure about the power saving mode, but I ran into the issue with the sd card. I fixed it by installing the Samsung drivers (which can be found by a quick Google search, or by searching these forums) and turned on mass storage mode. I'm running xp as well and it shows up under removable storage F: & G: in the my computer folder. Hope this helps
si vis pacem para bellum
How do you turn on mass storage mode? The Sprint guy had me download the drivers, but the device wasn't recognized by the PC when I did. I then got SP 3 for Windows, but I haven't noticed any difference, so I am not sure if there's something else my computer is missing.
When you connect the phone a us icon shows in the status bar, swipe down and touch the notification then it will allow you to turn it on.
si vis pacem para bellum
---------- Post added at 10:46 AM ---------- Previous post was at 10:43 AM ----------
squishy506 said:
How do you turn on mass storage mode? The Sprint guy had me download the drivers, but the device wasn't recognized by the PC when I did. I then got SP 3 for Windows, but I haven't noticed any difference, so I am not sure if there's something else my computer is missing.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1266018 try these drivers from this thread.
si vis pacem para bellum
I called Sprint today because I was still having this issue with the SD card, and they told me that since I was using Windows XP, I would never be able to see the SD card because it was too old an OS. I can't find anything online I should download, so I thought I'd check here again to see if there was a way around this. I figured if anyone would know, it would be the people on this forum.
P.S. I am still having the power saving mode issue but forgot to ask them about that.
squishy506 said:
I called Sprint today because I was still having this issue with the SD card, and they told me that since I was using Windows XP, I would never be able to see the SD card because it was too old an OS. I can't find anything online I should download, so I thought I'd check here again to see if there was a way around this. I figured if anyone would know, it would be the people on this forum.
P.S. I am still having the power saving mode issue but forgot to ask them about that.
Click to expand...
Click to collapse
lolwat? XP may be old, but not old enough to still support USB mass.
ICS uses a new USB setup for connecting using MTP, and another older mode I don't remember the letters for offhand. XP should read MTP but not the other, but you typically need Samsung drivers for either. Market has an app, https://play.google.com/store/apps/details?id=in.zatta.USB_switch USB Switcher that will change the USB mode from MTP to mass, after rebooting your phone. Works on my E4GT, so presumably it might for yours. Hope that helps.
Edit: It is possible though for certain size cards to not be read by XP depending on certain settings or hardware, I dunno if that's what they meant by that, I assumed you meant connecting to the card via USB on the phone. If I got that wrong my apologies, hope this helps regardless.
I'm not sure how big my SD card is as the fiance gave it to me, and I don't recall. He is the computer expert around here, so I don't pay much attention to what he does to the computers, etc. Yes, dear, whatever you say dear. Dual core, 80 Gig, micro SD card reader...if he wants me to use it, I trust that it's good. He actually told me that he bought extra licenses for Win 7, so we could install it on my computer, but I am not a fan of how Win 7 programs are organized differently from their older versions. (I may be thinking of 2010 Office Suite and just lumping that in with 7). So, I told him maybe in two years I'd upgrade to 7. For now I'll just transfer the files between two computers with a flash drive.
I KNEW this was an ICS thing. Even though I had the phone for less than a month before the update and didn't remember plugging it into the computer before then. My phone does prompt file transfer for MTP and whatever acronym they use for pictures. And I'm like, fine, I'll deal with that, but when I try to use the programs suggested to transfer files, the programs freeze or don't recognize the phone as a device plugged in. It's a crapshoot. And I figure if they went through all the trouble of doing this media/photo file transfer thing for XP, why didn't they just use a little more effort to make the SD card contents visible?
So...unless a third party develops something that will provide SD card content viewing and editing, I will just go the long route and move files from my PC to a flash drive to the Win 7 PC to the phone.
i have, on sprint, the galaxy s3, NOT the i900 or whatever that means. mine says model number SPH-L710
i have it rooted with the phantom rom installed, with superuser permissions. however, not sure what happened
but for some reason, i can no longer transfer files, any files, from my pc to the phone. this includes pictures,
music, documents--anything. the files are my personal files and music i ripped, and never had a problem
copying before, and all this just started. unless im hooking it up wrong, which i doubt--using the usb cable from
pc port to the phone directly. it does show the charge icon, and in the usb settings, usb debugging is checked
and also checked on media device (mtp). another option which isn't checked is camera (ptp), unchecked.
what happens when i try is, on the pc i get a box that pops up and says--do you
want to copy (file name), your device might not be able to play or view the file. i do have 2 options, to skip or copy
anyway. well when i click copy, it goes through the motions, but its not on the phone. no matter what file i try, a
pic, small wav file, etc....just will not copy and no
where one the phone is the file. another issue that seems to be going on is, the best way i can
explain it is--when the phone is hooked up to the pc, is it possible for whatever it is thats running to make the
phone able to receive copied files, go to sleep? because another error message i get when trying to copy is
it sits there for awhile, then eventually says "device not responding, disconnected" and on the phone itself its
on the main home screen like i wasn't doing nothing.
ive rebooted the phone several times, same results--nothing wil copy to the phone....
sooo, what am i missing?
update--- since that post, something else now happened. the phone flashed on, saying "sd card not mounted"
when it is. it is in the right way and all that, but when i go into settings/storage...at the very bottom it says
sd card, insert sd card
lol...so what the heck is that all about? the card is definatelly in there, and astro file manager shows some
files on the card but........
Well, it could be a couple of things.
First of all, make sure you have the Samsung USB drivers installed. It could be a corrupt driver, but probably not. It won't hurt to reinstall it, anyway, just to be sure. Here's link:
http://downloadcenter.samsung.com/c...nt_L710_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Make sure your phone is not locked when you're trying to transfer files. If you have a PIN or a PATTERN lock enabled and it locks, it will disable the MTP application from trasferring files.
Try reflashing the ROM as well. Maybe the MPT application got corrupted somehow?
As a last resort, you can restore your phone to stock unrooted status and see if that resolves the issue.
I had the same thing happen to me. I fixed the problem by going into device manager and clicking on to mtp and updating it..
Sent from my SPH-L710 using xda app-developers app
I had the same thing happen to my SdCard and now it is kinda dead... before yours gets damaged, remove it and insert in a PC with a sdcard reader. Run command prompt (Start>Run>cmd and enter) and do a scan disk or check disk by entering "chkdsk /x /f driverletter:" use the drive letter assigned to the sdcard then enter, let it do it's thing.
This will fix the file system and you shouldn't more problems with the sdcard not being read. As for the MTP, do as the other member said and try updating the MTP device in in device manager or uninstall the drivers and install directly from Samsung.
At some point, I did something that enabled me to plug my Note 2 into my computer and then pull up
the Play store online and then install apps over USB. Somehow, today, that option is gone.
In windows explorer, no longer is the phone even showing up.
This is in addition to the multiple problems I've had getting my external SD card to stay mounted.
I took it out of the phone earlier today, formated it to fat32, then it worked, until I rebooted the phone.
I've got so many problems going on with this phone. I would pay someone to help me get it fixed and stay fixed.
Laugh all you want at me, I don't mind. I'll admit I'm in over my head.
I had no idea I would need a PhD in computer engineering to work this phone.
Let me put it this way: I no longer even have the wherewithall to write out what I've done and all the steps and procedures
I've gone through.
Perry2547 said:
At some point, I did something that enabled me to plug my Note 2 into my computer and then pull up
the Play store online and then install apps over USB. Somehow, today, that option is gone.
In windows explorer, no longer is the phone even showing up.
This is in addition to the multiple problems I've had getting my external SD card to stay mounted.
I took it out of the phone earlier today, formated it to fat32, then it worked, until I rebooted the phone.
I've got so many problems going on with this phone. I would pay someone to help me get it fixed and stay fixed.
Laugh all you want at me, I don't mind. I'll admit I'm in over my head.
I had no idea I would need a PhD in computer engineering to work this phone.
Let me put it this way: I no longer even have the wherewithall to write out what I've done and all the steps and procedures
I've gone through.
Click to expand...
Click to collapse
Not sure about the SD card, but your USB connection might be because you uninstalled Samsung USB drivers? As for play store, you don't need usb connection to get an app to install from pc play store. Just select your phone when installing and the app will automatically install on your phone as long as you have internet connection
Ok, so last night before my wife went to bed she plugged in her phone after it ran out of battery. I was still awake at least a half hour later and noticed the phone boot up. When some time had passed and I noticed the screen was still on, I looked over and noticed that it had booted into the initialization process - like she had just purchased the phone.
So I'm panicking because she has loads of photos on there and I need to save them if possible. The weird part is - and I'm sure this is why this happened - the memory is completely full (I think). Under "Storage" settings it says "Not enough storage space" and under that it shows "Total Space: 10.97GB" and then "Applications: 186GB". So the bar at the top just shows a fraction of green which is applications and nothing else. The rest of the categories it should be showing pop up and disappear every time I re-enter Storage (downloads, pictures, videos, etc) but they are not shown on the top bar.
This phone is NOT rooted. Because it was her phone, I did little to it beyond install a file manager to copy pictures to an external memory card (which rarely worked well.) This file manager is gone and so is every downloaded program.
When I plug the phone into the computer, I have two options: Connect as Camera and Connect as Media Device. When I open explorer it shows a folder "Phone" and says "0 bytes free of 10.8GB." The media device option does the same thing.
I have enabled the USB debugging device option which says that "debugging mode launches when USB is connected" but that changes nothing - I still connect as camera or media device and I still say the same thing.
The only "solutions" I am finding are to download some ****ty spyware invested program to recover files.
At this point, I only want to salvage whatever pictures I can. Nothing else. I am afraid that if I download anything to the phone it is going to start overwriting the "lost" data but maybe not because the phone is still aware it's there. I can't clear up any space either from the phone because the only thing it shows is on it is stock apps. After copying the pictures to a computer I will format it and she can start fresh.
PLEASE give advice on how to simply access the internal storage to copy pictures to my computer. As I've explained I'm kind of at a brick wall, so I need an obvious solution if there is one. Thanks!
Please help. I have tried everything. I can't even download a File Manager because it says "insufficient space." Because it reinitialized, I *only* have the default apps. There are NOTHING I can delete.
So while the phone is full, the OS is in a fresh state with no possibility to download a program to find pictures and transfer to SD card.
Anyone?
If the phone is in fresh state then you should have a gallery application to check to see if you have any photos on the internal memory.
If your photos were on the SD card get a sdcard reader from a store and plug it directly into your pc.
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