I've had this Sprint Galaxy S II phone for about two or three weeks, and it just updated to 4.0.4. The only problems I am having are these:
1. power saving is set to come on at 50%, but it doesn't. Lately, I have been home and have been able to charge it or happened to look at it when it was just below 50%. If I go into the settings and manually uncheck and check it again, it turns on power saving. Any way to fix this?
2. I've never messed with the SD card yet. The card is the same as my old phone's, so there's stuff on it I can't delete. Anyway, I think they changed the way this connected to PCs because the old image of Andru on the screen is gone. So, now when I connect it, my computer thinks it's a camera. If the icons are in tile view, it won't show you the folder or file names. And it won't let me paste music (only thing I'm trying to do) onto the SD card. Now, FYI, my fiance just reinstalled my OS (XP) because of some computer problems I was having, so maybe there's some XP update I need for this to connect to the PC. If I can connect the card to the computer without the phone, I'll try that, but I don't know how.
I'm not sure about the power saving mode, but I ran into the issue with the sd card. I fixed it by installing the Samsung drivers (which can be found by a quick Google search, or by searching these forums) and turned on mass storage mode. I'm running xp as well and it shows up under removable storage F: & G: in the my computer folder. Hope this helps
si vis pacem para bellum
How do you turn on mass storage mode? The Sprint guy had me download the drivers, but the device wasn't recognized by the PC when I did. I then got SP 3 for Windows, but I haven't noticed any difference, so I am not sure if there's something else my computer is missing.
When you connect the phone a us icon shows in the status bar, swipe down and touch the notification then it will allow you to turn it on.
si vis pacem para bellum
---------- Post added at 10:46 AM ---------- Previous post was at 10:43 AM ----------
squishy506 said:
How do you turn on mass storage mode? The Sprint guy had me download the drivers, but the device wasn't recognized by the PC when I did. I then got SP 3 for Windows, but I haven't noticed any difference, so I am not sure if there's something else my computer is missing.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1266018 try these drivers from this thread.
si vis pacem para bellum
I called Sprint today because I was still having this issue with the SD card, and they told me that since I was using Windows XP, I would never be able to see the SD card because it was too old an OS. I can't find anything online I should download, so I thought I'd check here again to see if there was a way around this. I figured if anyone would know, it would be the people on this forum.
P.S. I am still having the power saving mode issue but forgot to ask them about that.
squishy506 said:
I called Sprint today because I was still having this issue with the SD card, and they told me that since I was using Windows XP, I would never be able to see the SD card because it was too old an OS. I can't find anything online I should download, so I thought I'd check here again to see if there was a way around this. I figured if anyone would know, it would be the people on this forum.
P.S. I am still having the power saving mode issue but forgot to ask them about that.
Click to expand...
Click to collapse
lolwat? XP may be old, but not old enough to still support USB mass.
ICS uses a new USB setup for connecting using MTP, and another older mode I don't remember the letters for offhand. XP should read MTP but not the other, but you typically need Samsung drivers for either. Market has an app, https://play.google.com/store/apps/details?id=in.zatta.USB_switch USB Switcher that will change the USB mode from MTP to mass, after rebooting your phone. Works on my E4GT, so presumably it might for yours. Hope that helps.
Edit: It is possible though for certain size cards to not be read by XP depending on certain settings or hardware, I dunno if that's what they meant by that, I assumed you meant connecting to the card via USB on the phone. If I got that wrong my apologies, hope this helps regardless.
I'm not sure how big my SD card is as the fiance gave it to me, and I don't recall. He is the computer expert around here, so I don't pay much attention to what he does to the computers, etc. Yes, dear, whatever you say dear. Dual core, 80 Gig, micro SD card reader...if he wants me to use it, I trust that it's good. He actually told me that he bought extra licenses for Win 7, so we could install it on my computer, but I am not a fan of how Win 7 programs are organized differently from their older versions. (I may be thinking of 2010 Office Suite and just lumping that in with 7). So, I told him maybe in two years I'd upgrade to 7. For now I'll just transfer the files between two computers with a flash drive.
I KNEW this was an ICS thing. Even though I had the phone for less than a month before the update and didn't remember plugging it into the computer before then. My phone does prompt file transfer for MTP and whatever acronym they use for pictures. And I'm like, fine, I'll deal with that, but when I try to use the programs suggested to transfer files, the programs freeze or don't recognize the phone as a device plugged in. It's a crapshoot. And I figure if they went through all the trouble of doing this media/photo file transfer thing for XP, why didn't they just use a little more effort to make the SD card contents visible?
So...unless a third party develops something that will provide SD card content viewing and editing, I will just go the long route and move files from my PC to a flash drive to the Win 7 PC to the phone.
Related
Ok I am stumped...my wife just got the Droid Inc. a couple weeks ago and I pretty much immediately did the following:
Root it
Install SetCPU, used "Perflock Disabler" & setup profiles
Install "Autostarts" to disable some uneeded serivces & widgets at boot
...it wasn't until recently that I attempted to plug her phone into our computer (Win7 x64) so I could start to sync some pics, etc. to it. Unfortunately, whenever I plug it into the computer I get the "Do you want to install the VZW Drivers?" which seems to work. I see (2) additional removable drives show up however I just get the "Please insert a disk..." message.
Is there something I am not doing right? or is her phone borked?
I'm used to just plugging my DX into the computer and the SD card mounting itself without any problems.
I'm trying to get the OTA installed on her phone and keep root using the steps listed here (http://solo.dc3.com/dinc/) which I've seen posted on numerous Android forums sites.
Ideas? Help?
/bump
Anyone?
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
ejdavis72 said:
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
Click to expand...
Click to collapse
I mentioned above that (2) removable drives show up when the phone is plugged in
I haven't tried plugging it into a physically different computer but I also did reboot over to Ubuntu 10.10 and I see 2 storage devices mount (labelled as "HTC Android Storage Device"...or something along those lines.) Unfortunately double-clicking them and right-click-> Open doesn't do produce any results either.
I'll give it a shot on our laptop (running XP) to see if that produces anything...but I'm doubtful.
I'm trying to avoid a RUU restore because I'm know she'll get annoyed...and I'm trying to avoid the wife's wrath & eye rolling
I'm fairly sure that the card is being read by the phone but then again I could be wrong...not sure if HTC Android phones save photos to the internal memory or not.
P.S. - In case some starts thinking overwise...I'm no computer n00b.
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
JagoX said:
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
Click to expand...
Click to collapse
It'll automatically search online.
dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
That's a good idea! I didn't even think of that. Ha ha
ejdavis72 said:
That's a good idea! I didn't even think of that. Ha ha
Click to expand...
Click to collapse
...and that didn't work either. All I get is a message saying that the best driver (Disk Drive) is already installed
I had the Android SDK installed as well (back when I rooted my DX) and made sure there were no remnants from Motorola or HTC...but no luck.
I'm stumped!
I'm going to try pulling out the SD card to see if that works...
Ok...so plugged the phone into our WinXP-based laptop with no previous drivers installed, (2) removable drives showed up but was unable to access the drives.
Attempted to update the "HTC Android Phone USB Device" entries in the Device Manager by having it look online...no dice.
The SD card appears to be ok though because I can read it just fine by pulling out the card, using an SD card adapter & popping it into the laptop...I can see all the cards contents without problem. I know that the phone sees the card properly too (obviously) b/c I can also access the SD card via Astro.
I'm not using the same USB cable every time either so I'm sure that isn't the issue either. I've used both my DX USB cable and the USB cable that came with the DInc.
Anyone else have any ideas?
This seems blatantly obvious, but I'm just gonna throw it out there because I haven't heard it mentioned. But by all the symptoms, it seems like the phone is mounted as charge only, not as a disk drive. Does it say it's mounted as a disk drive in the notification pulldown on the phone?
Come on now...give me some credit Of course I've checked that...I do have a rooted & custom ROM on my DX afterall.
I've also tried setting it to USB Debugging mode as well...no dice
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
ozzman54 said:
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
Click to expand...
Click to collapse
I know figured people would think it would be as simple as that...but if it was that simple of a fix I would've figured it out by now
I tried the Mobile Broadband option and that doesn't do anything...no pop up or prompts. I've tried restarting both the PC and the phone almost every time and no luck and the phone was set to "disk drive" as well for most of my attempts. I've also had it on "ask" for some of the attempts as well.
I also noticed that when I plug in the phone sometimes and it prompts to install some software that it doesn't appear to do anything. All I get after the install is done (at least I think it's done) is show me a Windows Installer window with different commands for quiet installs, debug installs, etc. and then just an "ok" button.
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
ejdavis72 said:
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
Click to expand...
Click to collapse
Yup I've tried that too with v2.0 & the latest version (v3.0) and in both instances it shows "disconnected" even after a reboot of both the phone and the computer.
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
ozzman54 said:
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
Click to expand...
Click to collapse
Hmm hadn't read that to be honest but just off hand I don't think it has the VCast software on the phone. I'll check tonight when she gets home.
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
ejdavis72 said:
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
Click to expand...
Click to collapse
Dammit...lol...guess I'll have to cook dinner & let her hog the TV then so she can't complain as much
I've had no issues, and really no need, to USB connect for a while, until my partner wanted me to bulk upload a lot of pictures recently taken at a family event. So I plugged the USB into the phone and attached the PC, an option appeared on the phone to connect SD card and I chose media transfer, then nothing. No icon, no options on the PC to browse the SD card. I've checked the official help pages and done a few of the things they ask you to do - shut down the phone, battery pull, unmounted then mount SD, restore system settings - but none of that has worked. I have even un-installed and reinstalled PC Companion, as advised, so the PC could re download the drivers but still nothing. I'm all out of idea so hopefully some of the helpful users on her could offer some advice.
Thanks.
Nifnodge said:
I've had no issues, and really no need, to USB connect for a while, until my partner wanted me to bulk upload a lot of pictures recently taken at a family event. So I plugged the USB into the phone and attached the PC, an option appeared on the phone to connect SD card and I chose media transfer, then nothing. No icon, no options on the PC to browse the SD card. I've checked the official help pages and done a few of the things they ask you to do - shut down the phone, battery pull, unmounted then mount SD, restore system settings - but none of that has worked. I have even un-installed and reinstalled PC Companion, as advised, so the PC could re download the drivers but still nothing. I'm all out of idea so hopefully some of the helpful users on her could offer some advice.
Thanks.
Click to expand...
Click to collapse
Just going to bump this. Not sure is this is breaking any "rules" but it's been a couple of days. Most forums suggest leaving a thread 24hrs. It's beyond that.
Nifnodge said:
Just going to bump this. Not sure is this is breaking any "rules" but it's been a couple of days. Most forums suggest leaving a thread 24hrs. It's beyond that.
Click to expand...
Click to collapse
I read in another thread that somebody had a similar problem like you. He had frozen or deleted an app. Can't remember the app name though.
Link to thread:
http://forum.xda-developers.com/showthread.php?t=1257008
Regards Dousan...
I found that to search the sd card its hest to use 'connect phone sd card mode' because mtp doesnt like sd cards with a lot on for some reason. So to connect it in mtp mode I've given up on answers anf just accept that to connect it I have to unmount my sd card and then it works perfectly. I havn't tried re-mounting the sd card after a successful connect though to be fair so you could try that?
Sent from my R800i using XDA App
Thanks to both of you. Tried unmounting and then connecting but it fails to install a driver, which is exactly the problem someone in the thread Dousan linked to. An MTP app? or some such. I'm not so techno savvy so im not sure if I would have deleted it in my haste for getting rid of things I don't use. Not sure if having that app would help.
Hi guys, was hoping someone on the forums was able to help me out with an issue I am having with my Note 2. I am a first time android user so I might be doing something wrong. Whenever I connect my note 2 to my computer, it gives me a pop up message on my phone.
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be Installed."
After getting this message I went to update everything on my computer. I am current on my Service Pack and I downloaded Windows media player 11. I also downloaded Kies on my computer and still, my PC doesnt recognize my phone.
Has anyone else ever experienced this issue? Also, do I need to have a micro SD card to be able to connect to my PC?
I believe right now the pc is trying to read from your device's internal memory but it doesn't have the proper drivers installed.
If you had a micro sd, it would just show up in your file explorer as readable media that you can transfer files to and from.
Sounds to me like you just need proper drivers installed and then you can do the same with your internal storage.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
That makes a lot of sense. Thank you for your reply. I guess I should just pick up a micro sd card and then try it out again. Thanks again for your help.
No problem. If your browse the developer forum or do a search, I'm sure you could dig up the drivers somewhere. I'm honestly surprised that this device didn't include a disc to install proper drivers.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
i to had this same problem, it wouldn't recognize the phone so i had to install and uninstall the samsung drivers 10 times for it to finally see the phone and SD card. after hours of frustration i think i found the issue. uninstall any USB drivers windows may have installed when u connected the phone and go get the installer from samsung. while in the settings menu on the phone under the developer section at the bottom make sure USB Debugging is turned off. then install the drivers plug the phone in after and let windows do its thing and bam ur done. full access to internal drive and SD if u have one installed
Had the same problem and finally found the solution on another forum site. There is a hidden setting that switches USB connectivity between USB Mass Storage and Samsung Kies. The only way to get to the setting is to create a shortcut on the Home screen as follows:
1. Press and hold an empty spot on the Home screen.
2. Choose Shortcuts
3. Choose Activities
4. Scroll down and choose USB Settings
Using the new shortcut you can now switch to Mass Storage mode and your phone will be recognized as a hard drive (even though Windows says it is a Portable Media player). Just double click on it in Explorer and you have access to both the internal memory and the SD card.
Note 2 usb
jow350 said:
Had the same problem and finally found the solution on another forum site. There is a hidden setting that switches USB connectivity between USB Mass Storage and Samsung Kies. The only way to get to the setting is to create a shortcut on the Home screen as follows:
1. Press and hold an empty spot on the Home screen.
2. Choose Shortcuts
3. Choose Activities
4. Scroll down and choose USB Settings
Using the new shortcut you can now switch to Mass Storage mode and your phone will be recognized as a hard drive (even though Windows says it is a Portable Media player). Just double click on it in Explorer and you have access to both the internal memory and the SD card.
Click to expand...
Click to collapse
How do you press and hold an empty spot on Note 2?
Because for my Note 2, when I press and hold the Home Screen, it will pop up with a box that you only can choose set wallpaper, apps and widgets or folder. SO how to choose shortcuts? Because it is not there?
Please help me. TQ
carlz_sky81 said:
How do you press and hold an empty spot on Note 2?
Because for my Note 2, when I press and hold the Home Screen, it will pop up with a box that you only can choose set wallpaper, apps and widgets or folder. SO how to choose shortcuts? Because it is not there?
Please help me. TQ
Click to expand...
Click to collapse
You can do that by installing a different launcher, for example nova launcher free version. Hope this method might work for you. But did not work on my note 2. I am also still looking for answer.
I'm having the same issue as you...and have tried everything as well...and am about to pull my hair out getting this to work.
The MSS install wizard is bogging down and is taking hours to install this for some reason...I am wondering if Samsung has borked this completely for Vista /XP..
I am open for suggestions
Mac
I've noticed Windows is not able to find the driver for it.
Try downloading the OEM USB driver from Samsung: http://www.samsung.com/us/support/owners/product/SGH-I317TSAATT
Disconnect the phone
Install the driver
Connect the phone
Let Windows look and install subsequent updates since the OEM version
Same Problem Here
Acyu said:
Whenever I connect my note 2 to my computer, it gives me a pop up message on my phone.
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be Installed.
Click to expand...
Click to collapse
I have the same issue and receive the same error message. But only on my Windows XP computers. All my Windows 7 computers work perfectly, but my 64gb SD card connects as a media device, instead of a mass storage device which I could assign a drive letter in XP>
I have tried installing Samsung's USB driver numerous times with no results.
So has anyone found a real solution to connecting a Note 2 SD card to an XP computer as a mass storage device just like any other cell phone I have ever had?
tlwalker1962 said:
I have the same issue and receive the same error message. But only on my Windows XP computers. All my Windows 7 computers work perfectly, but my 64gb SD card connects as a media device, instead of a mass storage device which I could assign a drive letter in XP>
I have tried installing Samsung's USB driver numerous times with no results.
So has anyone found a real solution to connecting a Note 2 SD card to an XP computer as a mass storage device just like any other cell phone I have ever had?
Click to expand...
Click to collapse
I am also having the identical problem. The Note 2 will not connect to any of the three computers I've tried regardless of the settings I've messed with. It used to connect fine and I'm not sure what happened, but now it just charges and registers nothing on the connected PC. Help.
Usb mass storage mode is pretty much gone at this point. Somewhere someone had the wisdom we only need ptp and mtp. I saw an app in the store that will mount external sd as ums. But that doesn't seem to help with the internal, nor do I know if it translates ext4 into something windows can read. :/
-----
I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
This is crazy. I had a note 2 and it synced right away. It broke, I got a replacement and now I am getting the same errors.
Has anyone tried any different method
Has anyone tried any different method? Any solution?
At some point, I did something that enabled me to plug my Note 2 into my computer and then pull up
the Play store online and then install apps over USB. Somehow, today, that option is gone.
In windows explorer, no longer is the phone even showing up.
This is in addition to the multiple problems I've had getting my external SD card to stay mounted.
I took it out of the phone earlier today, formated it to fat32, then it worked, until I rebooted the phone.
I've got so many problems going on with this phone. I would pay someone to help me get it fixed and stay fixed.
Laugh all you want at me, I don't mind. I'll admit I'm in over my head.
I had no idea I would need a PhD in computer engineering to work this phone.
Let me put it this way: I no longer even have the wherewithall to write out what I've done and all the steps and procedures
I've gone through.
Perry2547 said:
At some point, I did something that enabled me to plug my Note 2 into my computer and then pull up
the Play store online and then install apps over USB. Somehow, today, that option is gone.
In windows explorer, no longer is the phone even showing up.
This is in addition to the multiple problems I've had getting my external SD card to stay mounted.
I took it out of the phone earlier today, formated it to fat32, then it worked, until I rebooted the phone.
I've got so many problems going on with this phone. I would pay someone to help me get it fixed and stay fixed.
Laugh all you want at me, I don't mind. I'll admit I'm in over my head.
I had no idea I would need a PhD in computer engineering to work this phone.
Let me put it this way: I no longer even have the wherewithall to write out what I've done and all the steps and procedures
I've gone through.
Click to expand...
Click to collapse
Not sure about the SD card, but your USB connection might be because you uninstalled Samsung USB drivers? As for play store, you don't need usb connection to get an app to install from pc play store. Just select your phone when installing and the app will automatically install on your phone as long as you have internet connection
So my friend, having made a move to the iPhone 6+, asked me to help her move pictures, etc. from her old phone to her new phone. Unfortunately, I don't know what went wrong and her phone (t989) won't connect to the computer. The notification that it's in USB mode doesn't show, the sd cards (internal and external) aren't being read / even visible on the computer, and it's a stupid phone that I personally want to destroy.
Caveats:
She is on Gingerbread still having never updated her phone. All her pictures are on her internal SD card too. Apps are of course restricted by her OS (but it wouldn't be that hard to find old apps, just time consuming). Google Play Store crashes frequently while downloading apps. She isn't rooted (obviously, I don't blame her since she isn't interested in all that, and the only root method seems to be to use ODIN, but that would wipe her internal clean which I don't want to do.
What I've done:
I've done a hard reset on the phone (shut down, remove battery, insert battery, turn on). Not sure if the seconds matter, but it was a quick take out, put in. Maybe a few seconds, definitely not 30 more. But when the phone turned on, her time went back to 1970 or something.
I've tried to copy the DCIM of the internal onto the external, but she has like 5k pictures and using My Files, it quits the transfer randomly without an indication where it quit or why.
AirDroid, but that gave me invalid package. Could have installed manually, but didn't have that much time and didn't think about it.
Bluetooth on the mac doesn't stay connected to the phone.
My goal:
Figure out how to connect to the computer preferably over USB. I still need to transfer her whatsapp messages too but without it showing up on the computer, I'm stuck. I've downloaded Samsung drivers, I have Samsung Kies installed. I just don't know what is wrong with it.
Any ideas? I've done all this on my laptop, but I told her to come over some day to use my desktop and see if it works on there (I was using a Windows Bootcamp partition on my macbook pro). I tried to connect the phone to OSX as well, but I didn't install Kies, which might be a reason... but the USB connected notification just doesn't want to come.