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Just had confirmation email from t-mobile (web order)
that it's on its way.....although i'll be amazed if i actually see it till tuesday.
Nice !
You will with Special Delivery if its ordered before 4pm so we should get them tomorrow.
And you will tell me if the speaker is loud or not for ringtones(N1 syndrom)
Well, it was ordered monday lunch time, not sure if its a "special" delivery, it just says "delivered within 2 days" but....a saturday!? i won't hold my breath.
Still, anything prior to Tuesday and i'll be pleased
Just hope the T-Mobile signal is good enough (street check says it is)
By the way, just called o2 to get my PAC, asked the woman in retentions if she had a release date for the Desire, she said they had it down for the 29th of april ! ...Rubbish, that'll be a few customers out the door i reckon
They send them Special Delivery it all depends if Royal Mail get them out for tomorrow, they told me tomorrow on the phone when i ordered one.
My email says from T-mobile says "Your order's winging its way to you right this minute..."
WTF? I thought it was delayed until next Thursday?
Yeahhhhhhh!!!!!" JUST HAD THE EMAIL AND CALLED TO CHECK - SHOULD BE WITH ME SATURDAY OR MONDAY!!! YES I'M SHOUTING!!
firedup said:
WTF? I thought it was delayed until next Thursday?
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Glad you got your mail.
How wierd I phoned T-Mobile this morning to be told it's not coming till Wednesday next week, now i just got the winging email..
Welcome to T-Mobile
Your order's winging its way to you right this minute so get ready to say hello to your new HTC Desire
Mines coming to me tomorrow. Said it will be here for the morning.
Only placed my order this morning at 10am, and have just rung up TMobile to find out when I will get it delivered.
Spoke to a really nice guy who told me the first 1600 (or did he say 1400?) handsets were all gone, but they were expecting another 500 handsets to be delivered today/this evening. He is going to make sure my order goes through on this second batch of handsets and then give me a call to let me know. Should be with me on Tuesday - it's gonna kill me to wait that long!!
Thumbs up to the TMobile guy on the phone though, top service.
firedup said:
WTF? I thought it was delayed until next Thursday?
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I get the impression that the delay till April 7th is only for the sim free unlocked phones. Like mine... Nooooooooooo!
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
amarko5 said:
even though i ordered mine last week -- there is no more t mobile stock, if you have not got the "winging email" you will NOT be getting your desire. they have run out.
they cannot even give a firm date for stock. estimate 7th april to them.
so even though the confirmation email that states 48 hours if you order before 5pm on a weekday is untrue. (i wish people would just tell the truth).
so sorry people but don't hold your breath.
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I think it depends on whether you called them up as well, or not.
I put my order into the TMobile website on Friday morning (30th) at around 930am.
After reading on this forum about delays and no stock I then called them up Friday afternoon at approx 430pm - I was told that all the initial stock of 1400 (or 1600, I can't remember which) was gone, so I would not be receiving a phone the next day.
The sales agent then went on to tell me they were expecting another delivery of 500 that evening, and they would be sent to customers on Monday, to arrive Tuesday (1st). He then searched for my web-order and manually pushed it through to ensure I would get a phone from this 2nd batch. He then called back to confirm it would be sent out Monday and arrive between 8am-1pm Tues. I assume if I hadn't called then my order would've been dealt with chronologically along with all the other website orders.
I called again just now, querying why I had not had the "winging it's way to you" email, and was told that my order had been completed by their phone team, and they don't send those emails out. And my phone will definitely arrive tomorrow before 1pm
I feel a bit bad that I might have jumped the queue, but hey it's TMobile that decided to do that because I rang up chasing it, not me!
i have just called tmobile and placed an upgrade order with the loyalty team - they have them in stock for next day delivery and got a cracking deal as well!
I ordered mine Friday afternoon. It's just come now but i have to go back to work
Will leave it at home charging lol.
Just spoke to my business manger on Tmobile stock coming in on wednesday and mine is coming on thursday...happy days
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
For info (new customer) - 600min, 500 txt, £30/month 18 month contract, and they waived the £60 handset cost.
I am VERY excited!!!
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thats a good deal! as an existing customer i got an offer of £22.50 per month on my existing flext 40 tariff and free phone - 18 month contract
I still don't understand how Tmobil is the sole shop to sell the Desire before 7th April in the whole world
Are HTC testing the Desire on a very limited market??
thebosh said:
I too have just ordered my Desire from T-Mobile!! Also said I should have it by Thursday, if not before...
For those that are interested, this was my second attempt at getting them to agree to matching the deals on mobilephonesdirect, so worth trying again if at first you do not succeed (thanks to whoever it was on these forums for suggesting I do that!).
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you're welcome.
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
hager420 said:
yeah i managed to get them to price match mobilephonesdirect.com, recieved my handset on saturday morning only to find a section of the screen to completly unresponsive to touch. so rang them today, first bloke told me they had stock and then put me through to he returns dept. only to be told that they have stock for upgrades but non for exchange........... now that takes the piss!!! He couldnt tell me when they where recieving the exchange stock. So if your after an upgrade your in luck. Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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What numbers are people ringing to get through to living human beings?
I rang the help line (0845 412 5000) (also rang the sales line but I was neither an existing customer or someone looking to buy a new phone, I already ordered on the net so I hung up) and pressed the correct number for "in the process of ordering" and got told to put in my mobile number, which I don't have since my phone hasn't arrived!
It's my first time ordering from T-Mobile and they don't seem to have a "go straight to a live human being" option on their phone system, is my best bet just to ring sales and push the "new customer" button and then tell them my order is active already and I want some information?
Thanks for any responses
riz157 said:
Just spoke to T-Mobile stock is due in Wednesday this week and will be received next day.
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Cheers for that mate, hopefully that will include the exchange/returns stock
I just spoke to them on the sales number (i pressed * a couple of times and got put through eventually) and they said that they didn't know whether there would be another shipment on Wednesday although there should be one this week...
hmmm.. why are there never any straight answers.
I had the 'winging its way to you' email on Thursday.. nothing has arrived, so I called them today and was told it went out of stock after they sent the email - now he said they have no stock and that it's expected within 7 days.
No idea why the hell I got the email if it hadn't even left them though!
I'll have to wait and see if anything turns up!
carphone Warehouse
I've been waiting to pick one up instore from t mobile everyone is saying two weeks or they don't know. after searching i saw that is available on payasyou go on orange in carphone warehouse so i might pick one up tomorrow there phones are normally unlocked.
I ordered mine as an upgrade Friday afternoon and got it early Saturday morning.
It seems to me that everyone who has spoken to the actual sales team has had their order fast-tracked. So all of us who ordered online are getting put to the back of the queue. Just need to think of a way to make them want to fast-track you.
hager420 said:
Going to amsterdam next tuesday and need google maps to find those coffeeshop's!!!!
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You know Layar has a layer for coffeeshops in A'dam? Quite handy.
well all I can say is I feel I was talking to an honest rep who assured me that there are none left and that they honestly do not know a firm date for future deliveries, this was after getting the usual runaround several reps
so if you get yours then great, but as I said I wouldnt hold my breath.
T-Mobile UK - Desire out of stock - Telephone orders & Web orders - Stock due Friday
Hey all, my 1st port on the forums, loving the community you guys have here!
Not sure if this has been posted already but it will be of interest to everyone who has placed a telephone / web order with T-mobile in the past few days.
I'm just off the phone with a sales representative at T-Mobile who told me that they have no Desires left in stock.
They expect to receive a delivery of handsets on Friday. All been well my order which was placed on Sunday should be fulfilled on Saturday.
Don't count on it.
I ordered online on Thursday 1st April and was told today mine would "hopefully be allocated to you on Friday".
This is despite reading on other forums people who ordered on Good Friday are getting theirs tomorrow.
They got 200 hundred odd in today ffs, a fat lot of good that will have done to clear back orders and even then they have to be split between upgrades, existing and new customers.
oh well.... will just have to wait and see I guess
Hi, I was told "Tuesday" when called for upgrade on Easter Monday, hope they don't tell lies just to keep us in
Wait ... WHAAAAT?
I just called to get a replacement for my HTC Desire as it has a faulty pixel and they said they have stock, and said they'll send it tomorrow.
Wtf, I dont want a used HTC Desire - No way.
I got it done at 4:30ish today though, and confirmed that I do have it on the way later at 6, dont trust CS.
This is a piss take, I'm considering not sending mine back just yet for replacement.
GGG10 said:
They got 200 hundred odd in today ffs, a fat lot of good that will have done to clear back orders and even then they have to be split between upgrades, existing and new customers
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It's interesting that the CS representative told me they got 400 in today... looks like they make up any old crap...
The Desire, T_Mobile.... and the wait....
As I see it, those of us who have placed our orders with the T-Mob and get a different story at every turn, have little or no option but to sit and wait. Because, as yet, no other carrier has stock, no independents have stock, only CPW have stock and they can't sell us upgraders one on T-M 'cos they've been told not to. And seeing as the T-Mob are offering far and away the best deals on the Desire, I for one have resigned myself to waiting, and waiting, and...
They've got us by the Wotsits™ and they know it! So they hand them out to new connections sound in the knowledge that we'll still be there in the queue when they're ready.
Have had a crap run getting my HOX through Viginmobileaustralia.
They advertised it was available online early last week. So I rang to upgrade only to be told they would be ready to take orders the next day. So rang them the next day only to be told they were still not ready and to ring back the next day. Seemed like Dejavu.
Eventually they take my order on Wed last week. Several times I told them I wanted the black one to make sure she got the message. Didn't make the courier till the next day and was held till after Easter for delivery.
Finally arrived today Yay! Opened up to find a white one. WTF Oh well get a cover to keep clean.
Couldn't find the microsim in the packaging so thought it must be onboard already. Start setting it up to find it has no sim installed. Ring Virgin again to be told I would have to wait 4-8 days to get a sim sent or drop in my nearest store.
Great only 4hrs drive return to the nearest store. Guess i'll be heading off early tomorrow. Screen looks choice though and was smooth operating compared with the TF.
Sorry to whinge for a first post, just find the service of businesses in Aust a joke at times.
WOW... That sucks... Why dont you try getting a SIM cutter... Seems easier than going through all that...
kembro said:
Have had a crap run getting my HOX through Viginmobileaustralia.
They advertised it was available online early last week. So I rang to upgrade only to be told they would be ready to take orders the next day. So rang them the next day only to be told they were still not ready and to ring back the next day. Seemed like Dejavu.
Eventually they take my order on Wed last week. Several times I told them I wanted the black one to make sure she got the message. Didn't make the courier till the next day and was held till after Easter for delivery.
Finally arrived today Yay! Opened up to find a white one. WTF Oh well get a cover to keep clean.
Couldn't find the microsim in the packaging so thought it must be onboard already. Start setting it up to find it has no sim installed. Ring Virgin again to be told I would have to wait 4-8 days to get a sim sent or drop in my nearest store.
Great only 4hrs drive return to the nearest store. Guess i'll be heading off early tomorrow. Screen looks choice though and was smooth operating compared with the TF.
Sorry to whinge for a first post, just find the service of businesses in Aust a joke at times.
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Sounds rough mate. I just called Vodafone and they are waiving my 2 and a half months exit fee and letting me upgrade now
Now just to see how long til it arrives
Anybody else experiencing stock issues with the HTC One X on o2?
I went for my upgrade on Wednesday and was told I'd receive a dispatch email and my phone would be with me the next day. This was at around 3PM so I waited untill around 7PM and there was still no sign of dispatch so I went on to their live chat and asked about it, the girl apologized and told me that it would be sent out the next day instead.
So yesterday I waited around for a dispatch email which again never came. I rang o2 and they told me the phone was out of stock until the 23rd at the earliest but I explained the situation and the girl said because my phone was listed as 'priority' that I would receive it today (Friday), she also promised me the information was true.
So today (Friday) comes and still no dispatch email. I take myself back on live chat and explained the situation to yet another agent she told me the same thing, that there was no stock till the 23rd. I tell her that's not good enough because I was promised 2 earlier delivery dates. She took a look over the notes and my account an said she spoke to her manager and that her managed had arranged for one to be sent out today for 'priority' delivery and that i would 100% receive the phone within 24 hours.
I took it upon myself to ring back an hour later to see if this had been actioned and if the order was under way and just as I thought it hadn't. The girl I got on the phone was very helpful and hes given me my first months line rental for free (£36) and I have to wait till Monday till the phone can be shipped.
Has anybody else had similar problems with o2? Im fairly pissed off to be honest, every time I order on the phone with o2 something messes up!
Been using my backup phone which is a Samsung Tocco Lite since I sold my S2 to fund my early upgrade!
No such issues for me with o2.
I had the yellow spots problem with my first phone, rang them last Friday and a doorstep exchange was arranged which was delivered on Monday,unfortunately I was in work all day but it was automatically sent back out the following day with no issues.
I've been with o2 about eight years now and any minor issues I've had and complained about, I've always had a freebie off them in some way.
So in a nutshell for me I've always had very good customer service
Sent from my HTC One X using xda premium
Got mine from the o2 shop, no issues at all phone is fine.
Why don't you cancel that upgrade and go to the shop and get one, I did that and just got me a new contract
Sent from my HTC One X using Tapatalk 2
O2 replacement
Hi
I had the flexing problem with mine I want back to my O2 dealer and I was told that they ad delivery in that morning
So I waited, I exchanged it a d I had to. Heck 2 phones before I got one which was half decent, they told me If t still wasn't happy to go back next Thursday and try again or if not happy refund me,
I couldn't do my upgrade in store because it was an early upgrade
Looks like its gonna be sent out tomorrow... Here's hoping!
I am in a similar position. Waiting for the HTC One X to come into stock. Just got off the phone and they still aren't live on the system so was advised to call back at midday. Although they are having call issues this morning and the wait in the queue is around 20 mins!!!!
It doesn't even say out of stock on the website either from what I can tell?
Very deceiving
Still waiting for mine after odering5 days ago. Bloke on sales said they haven't got any in and he doesn't know when they will arrive.
eightace said:
Still waiting for mine after odering5 days ago. Bloke on sales said they haven't got any in and he doesn't know when they will arrive.
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Same - my doorstep swap was going to be tomorrow morning, but they are out of stock in the end. Guy on the phone said he wasn't sure of a due date (likely because the expected date has now passed). He suggested I may be waiting until Friday for an update on stock, and so therefore I'm not expecting anything until next Monday or Tuesday.
Well mines has been sent. Got a text message from DPD today to say it would arrive tomorrow.
I can confirm o2 did get shipments in today
Whii is DPD? This thread is about O2!
Sent from my GT-I9100 using Tapatalk 2
Good to your nearset Tesco extra with a phone shop and see what deal they can do u... they have stock
Sent from my Desire HD using XDA
eightace said:
Whii is DPD? This thread is about O2!
Sent from my GT-I9100 using Tapatalk 2
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DPD is the courier company o2 use to deliver their phones or one of them.
Sent from my HTC One X using xda premium