Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?
You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.
thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?
This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO
Related
Hi,
Sorry if this has been posted before, can't find anything on it but not sure what I should be searching for. I've just received a replacement Orbit from O2, it boots up ok but doesn't seem to be able to get a phone signal even though I know I'm in a good signal area. Been on for about 2 hours but all I get is the searching icon. Anybody know what's wrong with it?
Thanks
just one other thing, when the phone boots up what should it show in the top left, i.e IPL/SPL/GSM/OS.
Sorry if this is obvious and redundant -
But have you tried various levels of resetting the phone from a simple power on/off all the way to a hard reset? Also, are you able to access SIM features like stored contacts?
Tried removing battery/sim/sd card soft reset. Just tried restoring from SPB backup and now device gets stuck at the green "Direct Push Technology" screen. What keys do a hard reset?
Cheers
Hold down the two 'soft keys' they are the ones directly to the left and right of the chrome wheel towards the top are of it. Keep holding them down while you use your stylus to press the resessed reset button on the bottom left side of the phone. Keep holding the soft keys until the phone displays a message for you to confirm by pushing the green 'talk' key. this will put your phone back into the smae state it was when it was new in the box, you will have to do the screen aligning and all that BS....
Hopefully this works for you. Otherwise I would suspect faulty hardware.
Send it back..if it's a replacement then it too is fubar and you shouldn't try and "fix" it...ring them from a landline and tell them to drop a new unit and collect the "replacement".
Why not try and 'fix' it? Thats half the purpose of this board. I know the company is liable for sending a defective unit, but if he can get it working on his own then more power to him.
Agreed....but I too have had a "replacement" orbit from O2 which had more problems then the one I sent back...I think they "recycle" the returned phones when they consider them fixed!! That is only reason to send it back...after that come here and learn how to make it sing !!
Cheers for the help people, rang O2 and it turned out it was a refurb and had been blocked off the network. Do have one other issue with it, when I receive a text and try to reply its trying to send as an email. Rang O2 and they didn't know how to sort it, anyone here know?
Thanks
Hi
I am having O2 Orbit.
The Green Send key is getting pressed automatically as soon as I switch ON the device and it auto dials the last dialed number continuesly.
I opened the case all through and tried to find any obsticles physically, but its fine.
Can any one suggest any tips.
How do I disable the SEND Button, (I can use the touch screen to access the phone).
Thanks in Advance
Regards
Laxmikanth
Hi,
I don't have a solution, but I had a similar problem - my phone would just cycle through the lower buttons randomly, and I never found out what it was.
But I might have got it wet a bit, after a week or so it went away.
Then I had the phone replaced with another problem.
Is it still under warranty? If so, just take it back.
Good luck!
PS: I don't think your question should have been in the WM6 section..
Hi all,
I upgraded my Touch Pro 2 to WM6.5 from the official HTC update, and have been pretty happy with it up until last night.
I'd been using the phone off and on throughout the evening to surf the web, and everything was fine, and then just before bed I went to use it again, and when I tried to unlock it, it told me "The password you typed is incorrect".
I tried again, and the same message. I tried again VERY carefully, and STILL got the same message!
Now my password (pin really as it's numeric) is pretty simple, and I'm definitely typing it in correctly, but it's not working. After a trying a few more times using the qwerty keyboard rather than the on screen number pad, it told me to type in a1b2c3 as a lot of wrong passwords had been tried, and then a bit later it stopped displaying the message at all, and just did nothing when a password was entered.
I've popped the battery out, run the battery down to nothing over night, and still the same.
Searching online, I found this:
http://eten-users.eu/index.php?showtopic=9414
and am wondering if the WM6.5 ROM for the Touch Pro 2 has a similar problem. That said, I didn't have the battery out when it forgot my password...
Any assistance would be greatly appreciated, otherwise it'll have to be a hard reset, which will be slightly irksome.
Thanks in advance,
James.
I forgot to mention that the phone is working fine when I receive incoming calls, but I obviously can't unlock it.
Have you considered that you had the caps lock (or symbol) lock on when you first entered your password. If you press Caps shift twice, it locks in upper case?
Yep - checked and double checked that. The main way to enter the pwd is via an on-screen number pad anyway, so I don't think that could be affected, but I did check.
Cheers for the thought though.
I think a hard reset is your only option.
ScratchyPDX said:
I think a hard reset is your only option.
Click to expand...
Click to collapse
how to do a har reset?
I had a similar issue, I had an Sprite Backup around that i wanted to go back, but by then I didn't have the screen lock feature, I did NOT turn it off before doing the restore, tried hard resetting the device but I'm assuming the security lock wouldn't let me do it either. So by the end i had to flash the rom again and then I ran the restore.
anyways good luck...
To perform a Touch Pro 2 hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
HTC Touch Pro 2 Rhodium hard reset soft reset
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
This just happened to me as well. Installed the MR2 (WM6.5) upgrade fresh on a handset, installed all my apps, had it working fine for a week. I've used the same password since the beginning, and this morning it simply won't let me in.
This is crazy, right? The phone just picks a different password for you? And I'm assuming there's no way Verizon can unlock it remotely.
If this is happening to other people, it's pretty unacceptable. Anyone else out there having this problem?
I believe WM is set to automatically hard reset if you enter the wrong PIN a certain number (7?) of times?
I've entered about 20 wrong passwords. It just keeps extending the delay before you can try again. Right now I'm at like 18 minutes. Looks like I'll be hard resetting.
Thanks, WM6.5! Really glad you locked my phone for me! Awesome!
I am experiencing the same problem. My CDMA TP2 (Sprint ROM wm6.5/Sense 2.5.2012) ran out of battery and the device turned off, so I put an new battery in and turned it on. It asked me for the password, but the device was not accepting my password regardless of typing it using the on screen keypad or the physical keypad. The device would not recognize my password, and I don't have any weird apps installed. This is obviously one of those Microsoft mistakes that they are too lazy to fix.
Microsoft: you lack ingenuity and don't issue regular and quick updates for your mobile devices, so I will never buy your wm7 phones. How about some customer loyalty: fix this problem and for the phone makers and carriers to issue and new ROM update?
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Miami_Son said:
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Click to expand...
Click to collapse
No I did not. I know of the Swype problem too when I installed it on my CDMA TP2 running on the latest official wm6.5 ROM. But this last time, I had never installed Swype, and I am only using Windows Default (Titanium). By the way, I am currently using the latest Sprint Lovers ROM on my TP2 when this problem occurred. Sprint Lovers ROM is a very good and stable ROM with wm6.5.x. I don't have any weird apps installed to cause it to happen.
Hi, all. Please forgive a newbie's probable lack of etiquette.
So I've had my AT&T Tilt2 for a couple months now, and everything's been working beautifully. All of a sudden over the last few days, a few really annoying issues have popped up out of nowhere.
1. Out of the blue, Opera will no longer connect via WiFi. It had been working, now it doesn't
2. Periodically I'll look at my phone, and instead of "Start" in the upper left, it says "Messaging" and the clock is frozen at some earlier time in the day. A simple touch of the screen clears the problem, but it's annoying.
3. Sometimes, "Start" is replaced with "NewsBreak" and an error message ("Access is denied") has appeared as a running app in list in the upper right, but never actually pops up as an error message unless I choose it from the list. When I clear the error, "NewsBreak" goes away.
4. The sliding keyboard is sometimes unresponsive (messaging, internet, doesn't matter). To get it to respond, I have to click the physical "start" button at the bottom of the phone, then close the start menu. After doing that, the keyboard works fine.
All these problems started about the same time without having modified the phone in any way. Anybody ever seen these before?
Thanks!
p.s. Audio from the built-in speaker is really distorted. Is that normal for this phone, or is my speaker faulty?
Not sure why you have problems but windows does get corrupted from time to time. Just today I had to hard reset and load a saved known good back up when the phone would go to sleep and not be able to be turned on with out a soft reset.
Hard reset it, loaded backup, resynced and all is good now. Somthing must have got goofy.
Very good day
I have a query, I have a HTC Touch PRO 2 RHOD300
The phone is counting on the next problem happens when you try to turn the screen by pressing the button on top that will not start and if you take the pen side of the phone just turn on the lights in the lower keys where this call, Windows key, Back and Finish. The phone returns to regain normal when a call comes in after the returns to be shut down and locked and not back on the screen.
In other cases there is the disadvantage that remains off, open the phone to expand and to use the qwerty keyboard and this light comes on but no screen and if you call the phone number that shows no signs of life with this call More on the other side of where you are calling is heard that he was calling.
My question is whether they have a patch for the solution and if someone else had already reported this fault, this problem is being presented to several phone numbers of friends and wanted to see whether if they had a patch to fix what they could afford to apply it to the phones have this fault.
If in case anyone has a solution for this above I would appreciate very much.
Funny... I have been experiencing this same problem just recently. I have another identical phone and replace the sim card in it with the same results. It doesnt appear to happen to the phone when the sim card is not installed. I have tried hard reset, selectively installing programs, thinking it was a programing problem with one or another, but nothing I tried seems to change the problem. Any help is appreciated.
Thanks.
KC
Note that for my part I've been trying to give solution to the problem and have identified the following place your sim but the connections do not let my ISP leaves your network connection as my job to your phone so you do not use the 3G data network, thus the problem will not happen.
To me this is what happens, the phone went dead, but if you remove the stylus from the side, the lower lights are lit but not the screen, but if you make a phone call to your cell this and respond, but entering Idle this again locked again.
HTC have written to me but these have not been resolved.
I am in Guatemala and I used 2 different companies and the problem persists.
You friend in that country is, and have only confirmed this problem also began to give you on Friday May 20? because that was the time when many telephones HTC Touch Pro2 here began to have these symptoms.
Yes. Friday would be correct.
So if the issue is global, it is the end of the world of mobile
This doesn't appear to be a new problem though. If you search on "Screen of Death", it is quite common. However, I have tried several of the solutions that I have come across, with no go. It is complicated by the fact that we started experiencing the problem at the same time.
KC