Hi,
Sorry if this has been posted before, can't find anything on it but not sure what I should be searching for. I've just received a replacement Orbit from O2, it boots up ok but doesn't seem to be able to get a phone signal even though I know I'm in a good signal area. Been on for about 2 hours but all I get is the searching icon. Anybody know what's wrong with it?
Thanks
just one other thing, when the phone boots up what should it show in the top left, i.e IPL/SPL/GSM/OS.
Sorry if this is obvious and redundant -
But have you tried various levels of resetting the phone from a simple power on/off all the way to a hard reset? Also, are you able to access SIM features like stored contacts?
Tried removing battery/sim/sd card soft reset. Just tried restoring from SPB backup and now device gets stuck at the green "Direct Push Technology" screen. What keys do a hard reset?
Cheers
Hold down the two 'soft keys' they are the ones directly to the left and right of the chrome wheel towards the top are of it. Keep holding them down while you use your stylus to press the resessed reset button on the bottom left side of the phone. Keep holding the soft keys until the phone displays a message for you to confirm by pushing the green 'talk' key. this will put your phone back into the smae state it was when it was new in the box, you will have to do the screen aligning and all that BS....
Hopefully this works for you. Otherwise I would suspect faulty hardware.
Send it back..if it's a replacement then it too is fubar and you shouldn't try and "fix" it...ring them from a landline and tell them to drop a new unit and collect the "replacement".
Why not try and 'fix' it? Thats half the purpose of this board. I know the company is liable for sending a defective unit, but if he can get it working on his own then more power to him.
Agreed....but I too have had a "replacement" orbit from O2 which had more problems then the one I sent back...I think they "recycle" the returned phones when they consider them fixed!! That is only reason to send it back...after that come here and learn how to make it sing !!
Cheers for the help people, rang O2 and it turned out it was a refurb and had been blocked off the network. Do have one other issue with it, when I receive a text and try to reply its trying to send as an email. Rang O2 and they didn't know how to sort it, anyone here know?
Thanks
Related
Hi
I am having O2 Orbit.
The Green Send key is getting pressed automatically as soon as I switch ON the device and it auto dials the last dialed number continuesly.
I opened the case all through and tried to find any obsticles physically, but its fine.
Can any one suggest any tips.
How do I disable the SEND Button, (I can use the touch screen to access the phone).
Thanks in Advance
Regards
Laxmikanth
Hi,
I don't have a solution, but I had a similar problem - my phone would just cycle through the lower buttons randomly, and I never found out what it was.
But I might have got it wet a bit, after a week or so it went away.
Then I had the phone replaced with another problem.
Is it still under warranty? If so, just take it back.
Good luck!
PS: I don't think your question should have been in the WM6 section..
hi everyone
ive seen quite a few busted/malfunctioning standby button posts but none have had any proper answer other than to open the device and clear the dust.
ive done exactly that- opened up the device, blew off all the dust. but no help.
on closer inspection i realised that the legs of the standby button had actually come OFF the circuit board.
now..i could probably take it into a mobile shop and have it fixed. but i wonder if there is any software out there that could possibly simulate a Standby Button press?
this would be especially useful for flashing ROMs..
i am sorry but i can't figure out, how it should work. if it was some sort of cab and you "pressed standby" once, how would you wake up the device, you can test that with pshutxp. plus, the program would of course not be accessable when turned of or for reset. when reflashing the device, the prog would be gone anyway. if there was a remote program to control via pc, same thing, when your device is in standby, there is no pc connection, and again, no way to do it, while not being sync with AS. so the only actual access to that function is the hardware button itself, so instead of trying to substitute it, you should probably go get it fixed or order spare parts, or an entirely new device, which is probably the cheapest.
greetz
Chef_Tony
thanks for the reply
well i just need to press it once :S
to flash a new ROM
after that i can then reinstall the app (if it exists) to do any hard resets thereafter i guess......
zes, and that is the problem, in that situation, trying to start the bootloader, and also after flashing for the hard reset, you don't have any external access to the functions or to any programs on your device (since at that moment there are none, quite redundant). the one and only option to give the device the power buttons impulse, is the power button.
also i guess you're aware of the fact that upgrading your rom does not solve nor avoid your problem, you will still have no key lock, drain incredibly much standby time and once the device shuts off, you need to soft reset it to restart. if the button in physically broken, it needs to be physically repaired or your problem will not be solved.
http://mikechannon.net/PDF Manuals/HTC Blue Angel Service Manual.pdf
that is the ba's service manual, in which you can find the exact process on how to change the power button, and if you don't have spare parts, you could get inspired on how to substitute one...
also, maybe posting a photo of the damage to your button could make people who went through the same be able to advise you exactly, since all my experience in the hardware section of the ba is purely theretical.
greetz
Chef_Tony
hi tony
thanks.
after the flash i can still access the clear reg hive thing by holding record and cam button..
that should be all i need.
as for waking the phone, i can set it not to disable other buttons while on standby, so i can wake it with Call/End buttons.
and then with that, i can use s2cu to software lock the device to avoid accidental presses.
but you're right, nothing better than getting it fixed physically.
i GUESS itll just require resoldering the little switch back on, as the damage is that 2 of its pins have left the circuitboard. i dont have the tools to do a small and precise soldering job so..
ill try to take a pic too and post one later
well i dug deeper...
seems that there is a 'Enterbl.exe' thats supposed to be related to enterin the bootloader without having to do all the hardware keypresses.
I've not yet had luck with this...dont know which 'version' i need..
so perhaps to rephrase my question:
is there an alternative way to enter the bootloader mode on the blue angel?
similar to the Wizard Service Tool (which i also tried out of desperation, though all it does is blink the BA's screen)
Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69
Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270
thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.
From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.
gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display
please, can no one help
RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)
ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.
There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first
You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running
Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?
You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.
thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?
This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO
Very good day
I have a query, I have a HTC Touch PRO 2 RHOD300
The phone is counting on the next problem happens when you try to turn the screen by pressing the button on top that will not start and if you take the pen side of the phone just turn on the lights in the lower keys where this call, Windows key, Back and Finish. The phone returns to regain normal when a call comes in after the returns to be shut down and locked and not back on the screen.
In other cases there is the disadvantage that remains off, open the phone to expand and to use the qwerty keyboard and this light comes on but no screen and if you call the phone number that shows no signs of life with this call More on the other side of where you are calling is heard that he was calling.
My question is whether they have a patch for the solution and if someone else had already reported this fault, this problem is being presented to several phone numbers of friends and wanted to see whether if they had a patch to fix what they could afford to apply it to the phones have this fault.
If in case anyone has a solution for this above I would appreciate very much.
Funny... I have been experiencing this same problem just recently. I have another identical phone and replace the sim card in it with the same results. It doesnt appear to happen to the phone when the sim card is not installed. I have tried hard reset, selectively installing programs, thinking it was a programing problem with one or another, but nothing I tried seems to change the problem. Any help is appreciated.
Thanks.
KC
Note that for my part I've been trying to give solution to the problem and have identified the following place your sim but the connections do not let my ISP leaves your network connection as my job to your phone so you do not use the 3G data network, thus the problem will not happen.
To me this is what happens, the phone went dead, but if you remove the stylus from the side, the lower lights are lit but not the screen, but if you make a phone call to your cell this and respond, but entering Idle this again locked again.
HTC have written to me but these have not been resolved.
I am in Guatemala and I used 2 different companies and the problem persists.
You friend in that country is, and have only confirmed this problem also began to give you on Friday May 20? because that was the time when many telephones HTC Touch Pro2 here began to have these symptoms.
Yes. Friday would be correct.
So if the issue is global, it is the end of the world of mobile
This doesn't appear to be a new problem though. If you search on "Screen of Death", it is quite common. However, I have tried several of the solutions that I have come across, with no go. It is complicated by the fact that we started experiencing the problem at the same time.
KC