[Q] Answer inconvenience phone use, No power display - Touch Pro2, Tilt 2 Windows Mobile General

Very good day
I have a query, I have a HTC Touch PRO 2 RHOD300
The phone is counting on the next problem happens when you try to turn the screen by pressing the button on top that will not start and if you take the pen side of the phone just turn on the lights in the lower keys where this call, Windows key, Back and Finish. The phone returns to regain normal when a call comes in after the returns to be shut down and locked and not back on the screen.
In other cases there is the disadvantage that remains off, open the phone to expand and to use the qwerty keyboard and this light comes on but no screen and if you call the phone number that shows no signs of life with this call More on the other side of where you are calling is heard that he was calling.
My question is whether they have a patch for the solution and if someone else had already reported this fault, this problem is being presented to several phone numbers of friends and wanted to see whether if they had a patch to fix what they could afford to apply it to the phones have this fault.
If in case anyone has a solution for this above I would appreciate very much.

Funny... I have been experiencing this same problem just recently. I have another identical phone and replace the sim card in it with the same results. It doesnt appear to happen to the phone when the sim card is not installed. I have tried hard reset, selectively installing programs, thinking it was a programing problem with one or another, but nothing I tried seems to change the problem. Any help is appreciated.
Thanks.
KC

Note that for my part I've been trying to give solution to the problem and have identified the following place your sim but the connections do not let my ISP leaves your network connection as my job to your phone so you do not use the 3G data network, thus the problem will not happen.
To me this is what happens, the phone went dead, but if you remove the stylus from the side, the lower lights are lit but not the screen, but if you make a phone call to your cell this and respond, but entering Idle this again locked again.
HTC have written to me but these have not been resolved.
I am in Guatemala and I used 2 different companies and the problem persists.

You friend in that country is, and have only confirmed this problem also began to give you on Friday May 20? because that was the time when many telephones HTC Touch Pro2 here began to have these symptoms.

Yes. Friday would be correct.

So if the issue is global, it is the end of the world of mobile

This doesn't appear to be a new problem though. If you search on "Screen of Death", it is quite common. However, I have tried several of the solutions that I have come across, with no go. It is complicated by the fact that we started experiencing the problem at the same time.
KC

Related

Touch Screen Problem

Hi All,
I am using an IMATE Pocket PC 2003 since the last 6-8 months. Over the last few weeks I am facing a problem with the Touch Screen. ALl of a sudden the Touch Screen fails to respond although the buttons are still working.
Sometimes after several reboots, the Touch Screen responds sometimes it doesn't. Sometimes I just keep it IDLE for 2-3 Hours and the Touch Screen starts responding. There is no fixed time of the error also the error is random. Sometimes everything is normal for one week and there is no problem at all. Sometimes the problem persists continously.
I have Hard Resetted it atleast 4 times but the status still remains the same.
If anybody has experienced this, do share your thoughts.
Regards
Jinesh
I read somewhere that if you re-align your screen it may help.
Do your hardware buttons still work? You could try mapping tpenable.exe to a hardware button and select this when the screen locks up.
Touch screen problem
Jinesh,
did you ever manage to fix this?? This is exactly the problem I've been having on my MDA Compact (Magician) for ages: screen unresponsive, buttons still working. I started a thread on this topic as well and got some suggestions, but never managed to sort it out. I'm a bit wary to resort to flashing a new ROM or something like that since it seems to open up a whole new set of potential problems and will cost me my warranty with T-Mobile at the least (Not that they're much help, but still)...
Thanx,
Joost
Maybe the cover
The Qtek9090-screen is sometimes locked (e.g. when it's in a car holder which causes too much pressure on both sides of the display.) The same happens sometimes without any cause - pressing on both sides unlocks the screen.
Hi,
I am using an O2 Mini now and have sold off that Imate. But what I came to know that the touch screen problem was due to the irregularities in the network. The screen stops responding fast when network is weak and the device keeps on searching the network.
I have faced this problem once or twice in my O2 mini also.
Regards
Jinesh, I don't know if you checked out my thread on this, but indeed this is the conclusion I've reached: bad network causes the unresponsive screen. I think it might have something to do with the priority windows gives to the screen routine compared to (searching for) network. As of yet I have been unable to find a way to increase priority for the screen or lower it for network, though I browsed through the registry pretty extensively. Suggestions from anyone on this would be most welcome.

No Phone

Hi,
Sorry if this has been posted before, can't find anything on it but not sure what I should be searching for. I've just received a replacement Orbit from O2, it boots up ok but doesn't seem to be able to get a phone signal even though I know I'm in a good signal area. Been on for about 2 hours but all I get is the searching icon. Anybody know what's wrong with it?
Thanks
just one other thing, when the phone boots up what should it show in the top left, i.e IPL/SPL/GSM/OS.
Sorry if this is obvious and redundant -
But have you tried various levels of resetting the phone from a simple power on/off all the way to a hard reset? Also, are you able to access SIM features like stored contacts?
Tried removing battery/sim/sd card soft reset. Just tried restoring from SPB backup and now device gets stuck at the green "Direct Push Technology" screen. What keys do a hard reset?
Cheers
Hold down the two 'soft keys' they are the ones directly to the left and right of the chrome wheel towards the top are of it. Keep holding them down while you use your stylus to press the resessed reset button on the bottom left side of the phone. Keep holding the soft keys until the phone displays a message for you to confirm by pushing the green 'talk' key. this will put your phone back into the smae state it was when it was new in the box, you will have to do the screen aligning and all that BS....
Hopefully this works for you. Otherwise I would suspect faulty hardware.
Send it back..if it's a replacement then it too is fubar and you shouldn't try and "fix" it...ring them from a landline and tell them to drop a new unit and collect the "replacement".
Why not try and 'fix' it? Thats half the purpose of this board. I know the company is liable for sending a defective unit, but if he can get it working on his own then more power to him.
Agreed....but I too have had a "replacement" orbit from O2 which had more problems then the one I sent back...I think they "recycle" the returned phones when they consider them fixed!! That is only reason to send it back...after that come here and learn how to make it sing !!
Cheers for the help people, rang O2 and it turned out it was a refurb and had been blocked off the network. Do have one other issue with it, when I receive a text and try to reply its trying to send as an email. Rang O2 and they didn't know how to sort it, anyone here know?
Thanks

Phone keypad gone

Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?
You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.
thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?
This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO

[Q] Lumia 900 weird issues

I just got a Lumia 900 white and i have noticed the following issues.
The Lumia restarts on its own. It has restarted twice since i got it.
Weird purple screen in low light condition
Rattling sound when phone vibrates. Not like the usual vibrate
Would not connect to a specific router whereas all my other devices can. It can still connect to other routers though
I am running OS version: 7.10.8773.98 and firmware revision number: 2715.1601.8773.12141 which i assume is the latest (tango).
Should i be facing all these issues? I googled around a bit and i found that these issues were previously addressed with updates.
To note, it's an unlocked phone. I can use it with any carriers i want to.
Is there anyway i can re-install tango? I am assuming it's a software issue.
Help please?
Mine never restarted on its own.
I still have the purple screen problem pending a firmware update.
The vibration sound in this phone is like that. All models sound like this.
Never had trouble connecting to any wifi access point/router.
I am having rebooting issues. I think I've narrowed it down to low signal issues. My office is in the basement floor behind the elevators so I'm constantly in and out of signal. I fluctuate between 1-2 bars of 4G or LTE and no signal at all. If I have no signal, it will not reconnect unless I switch it to airplane mode and back. On a few occasions, it has rebooted on me only when I'm at my office. I have contacted Nokia customer support and they wanted me to send it in under warranty. I told them that was useless and that my replacement would have the same issue and told them to try to reproduce the issue with their QA/Dev teams. No response yet.
Mine has shut down twice now for no apparent reason, Always after using Nokia Drive, It was a real pain to start the phone back up too, Had to hold power button for a while, I did think it may be down to signal drops as when travelling the phone has to switch a fair bit I imagine, The phone did get a bit hot so maybe overheating as on both occasions the weather was very warm especially in the car.
no reboot, no purple screen, no ratteling sounds...
but WP7 have some issues with connecting to AP or routers set above chenel 10 (if you are not using automatic). my home router and AP were set at 11 and 12 and my HD 7 could never get connected... and when i changed to lower then 10 it was fine... so now my AP and routers are always set this way.
I have had my phone shut itself down three times now for no obvious reason. That's a bit of a worrying issue if you're on call for work and need people to be able to contact you at any time.
The phone restarting by itself is definitely a weird issue. I never had that happen to me before.
The only weird thing I encountered was the touch screen stopped responding. So I locked the phone and then unlocked it and it worked.
The issues you guys are bringing up here should definitely be covered by Nokia.
Only issue I have is the lumia not syncing contacts to my car's hu...
Sent from my Lumia 900 using Board Express
Yes...
I have had my Lumia 900 for one week, and also had a few a few problems:
1. Two restarts (phone is on, but asks for pin and lock code). Both of which are in a location with very poor/no reception. Both where during the morning (4am and 6am) (can see boot time using a program).
2. Complete discharge, wont initiate charge from computer (think it might have been because I skipped the "red low battery charge phase" (or what we should call it?). Does however charge from a computer if I let it charge with the red battery for a while, then boot it self and after a while it will start charing (with the charge icon blinking.
3. When using the radio in loudspeaker mode, and the screen is locked, after a while (5-10 seconds maybe), it (sometimes) stops, or (sometimes) starts to lag, as if the reception is poor (although the phone hasn't been moved.) pressing the power button, (at slide to unlock) the lag instantly stops. Anyone else wanna test this one? (try a bunch of times, doesn't always happened on mine.)
4. (Pure hardware problem): Rubber gasket between case and USB has been incorrectly paced, and "flaps" in the USB contact. (clearly visible if looking directly into the USB port).
Should I take it back and say I want a new one?
OS Version: 7.10.8773.98
Firmware revision number: 2175.1601.8773.12141
You guys need to exchange for a new phone. My first Lumia 900 had restart issues while idling. The new one doesn't have any reboot problem. My G2X before had reboot problem and screen bleed. I went and exchanged for a new G2X, and problem solved. I will send my Lumia 900 to Nokia for repair as I have another hardware issue. The capacitive buttons aren't very responsive when playing audio through speaker phone.

[noob inside] - Screen unlocking problem, faulty device or android bug ?

Hey there guys , I've been searching through the forum topics about my issue but so far I've found nothing close to my scenario.
A few months ago I bought my first HTC phone (M8). Its a great device for sure , despite the fact that I had to return it back twice.
First time it was a faulty microphone , so they sent me back a brand new device. Great isn't it ?
However recently I've noticed a few .... let me call them 'glitches' .
Let me give you some details on what I've experienced with the device:
Despite the issues that i'm going through ... the phone works great, but...
Sometimes the screen wont turn on when I'm receiving incoming calls (same goes for the alarm clock) but the phone is able to recognize touches - i've managed to pick up the call when I swiped the screen in the area where the "green" answer button appears .
The above issue doesnt happen so often but the thing that bothers me is the unlocking issue.
At first I thought that it was stuck or faulty power button.
When the phone is idle for some time and I pick it up and press the unlock button ... nothing seems to happen I've tried pressing it hard ... i've tried pressing it gently ... i've tried pressing it multiple times until the screen wakes up .
Same goes for motion launch unlocking .
When I use motion launch to unlock it the phone only gives me a vibration feedback ... and thats it until I try harder to bring the screen back to ''life'' .
(I can also press my security pattern buttons while the screen is dead and feel the phone vibrating , BUT NOT ALWAYS , sometimes is just .. dead )
I already sent the phone back describing the same problems and they just flashed the firmware , which did not fix any of the issues.
Stock Rom android 5.0.1 , not rooted
Soo what do you guys think? What can I do next .. is it android bug or a faulty unit ?
is it possible to be a sensor problem (proximity , accelerometer)
Already tried factory reset and dalvik cache wipe.
Any advice would be useful.
Thanks for taking your time .
Cheerz
I have the same issue. There are times it takes me hitting the power button 20 times for it to finally light up but I can press buttons with it black. The weird thing is it does it on every single ROM but I havent noticed it on Stock...maybe I'm not using stock enough to see. I'll probably throw stock on there today and take it into sprint and let them replace it.
I have the same problem whether it's on stock or custom ROM (KK or L). I am pretty sure this is a hardware problem. Unfortunately, my m8 is out of warranty so HTC won't fix it for free. I read it some where that it could be a faulty proximity switch so shining a light beam to the top part of the phone may wake up the screen. I haven't tried it yet because every time it happens, I don't have a flash light handy. It is an annoying problem to say the least.
When this happens, I pushed the power button, the volume up button, and swiping the screens. Eventually the screen would wake up and every thing works fine... until the next time.
Its a ****ing pain in the ass.
however none of the sensor reading apps report a faulty/stuck sensor.
the wors thing... I've already sent my phone for repair, describing the problems in details. .. and it took them a whole f*cking month to bring it back to me with no results.
I don't think they will replace it because its a problem that takes time to be experienced...and no one is going to wait for it to happen. ...
Any other ideas?
Should I wait for android 6.0 or should I try a custom rom too see if these problems presist.
Fml I love the phone but this is frustrating.
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Ozger said:
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Click to expand...
Click to collapse
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Soulink said:
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Click to expand...
Click to collapse
I think it IS hardware related. I was able to return that one and got another M8. No problems at all.

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