Hi all,
I upgraded my Touch Pro 2 to WM6.5 from the official HTC update, and have been pretty happy with it up until last night.
I'd been using the phone off and on throughout the evening to surf the web, and everything was fine, and then just before bed I went to use it again, and when I tried to unlock it, it told me "The password you typed is incorrect".
I tried again, and the same message. I tried again VERY carefully, and STILL got the same message!
Now my password (pin really as it's numeric) is pretty simple, and I'm definitely typing it in correctly, but it's not working. After a trying a few more times using the qwerty keyboard rather than the on screen number pad, it told me to type in a1b2c3 as a lot of wrong passwords had been tried, and then a bit later it stopped displaying the message at all, and just did nothing when a password was entered.
I've popped the battery out, run the battery down to nothing over night, and still the same.
Searching online, I found this:
http://eten-users.eu/index.php?showtopic=9414
and am wondering if the WM6.5 ROM for the Touch Pro 2 has a similar problem. That said, I didn't have the battery out when it forgot my password...
Any assistance would be greatly appreciated, otherwise it'll have to be a hard reset, which will be slightly irksome.
Thanks in advance,
James.
I forgot to mention that the phone is working fine when I receive incoming calls, but I obviously can't unlock it.
Have you considered that you had the caps lock (or symbol) lock on when you first entered your password. If you press Caps shift twice, it locks in upper case?
Yep - checked and double checked that. The main way to enter the pwd is via an on-screen number pad anyway, so I don't think that could be affected, but I did check.
Cheers for the thought though.
I think a hard reset is your only option.
ScratchyPDX said:
I think a hard reset is your only option.
Click to expand...
Click to collapse
how to do a har reset?
I had a similar issue, I had an Sprite Backup around that i wanted to go back, but by then I didn't have the screen lock feature, I did NOT turn it off before doing the restore, tried hard resetting the device but I'm assuming the security lock wouldn't let me do it either. So by the end i had to flash the rom again and then I ran the restore.
anyways good luck...
To perform a Touch Pro 2 hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
HTC Touch Pro 2 Rhodium hard reset soft reset
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
This just happened to me as well. Installed the MR2 (WM6.5) upgrade fresh on a handset, installed all my apps, had it working fine for a week. I've used the same password since the beginning, and this morning it simply won't let me in.
This is crazy, right? The phone just picks a different password for you? And I'm assuming there's no way Verizon can unlock it remotely.
If this is happening to other people, it's pretty unacceptable. Anyone else out there having this problem?
I believe WM is set to automatically hard reset if you enter the wrong PIN a certain number (7?) of times?
I've entered about 20 wrong passwords. It just keeps extending the delay before you can try again. Right now I'm at like 18 minutes. Looks like I'll be hard resetting.
Thanks, WM6.5! Really glad you locked my phone for me! Awesome!
I am experiencing the same problem. My CDMA TP2 (Sprint ROM wm6.5/Sense 2.5.2012) ran out of battery and the device turned off, so I put an new battery in and turned it on. It asked me for the password, but the device was not accepting my password regardless of typing it using the on screen keypad or the physical keypad. The device would not recognize my password, and I don't have any weird apps installed. This is obviously one of those Microsoft mistakes that they are too lazy to fix.
Microsoft: you lack ingenuity and don't issue regular and quick updates for your mobile devices, so I will never buy your wm7 phones. How about some customer loyalty: fix this problem and for the phone makers and carriers to issue and new ROM update?
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Miami_Son said:
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Click to expand...
Click to collapse
No I did not. I know of the Swype problem too when I installed it on my CDMA TP2 running on the latest official wm6.5 ROM. But this last time, I had never installed Swype, and I am only using Windows Default (Titanium). By the way, I am currently using the latest Sprint Lovers ROM on my TP2 when this problem occurred. Sprint Lovers ROM is a very good and stable ROM with wm6.5.x. I don't have any weird apps installed to cause it to happen.
Related
Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
itzik-g said:
Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
Click to expand...
Click to collapse
Smile For prevent password dissapearing
[!] For prevent password dissapearing u should (you should make this procedure immediatly after first soft reset ):
1. Set up your connection settings (gprs, edge or wifi)
2. Open IExplorer / Set up Ineternet connection / Open some internet page
3. Click Disconnect button to close internet connection
4. Hold power button and turn off your phone
5. Power on your phone.
After that procedure your password wont dissapear. I think that you should repeat the same for mail account (set up mail account / try to send or recieve your mail / hold disconnect button / turn off your phone)
There is another problem: if you change your Owner information and you got a PIN active, the next soft reset the PIN isn't recognized making impossible to enter into the system.
My advice is to not use PIN under WM6 (until microsoft solves these problems).
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
joymike123 said:
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
You're quite right joymike123.
Glad you got it sorted.
Just one question: you found this thread that was last updated three months ago (so a dead issue kind of) and resurrected it by replying. Just a friendly suggestion: try to avoid this as it keeps ancient issues towards the top of the forum - making pressing current issues more difficult to find.
Other than that: good, helpful post, thanks.
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
timmey78 said:
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
Click to expand...
Click to collapse
it's not a thief protection. It's for unauthorized use protection. if you're in a workplace where your things are accessible by many, it can't be used by anyone else.
ok. so what we are talking about here is really the screen unlock code and not the sim pin.
joymike123 said:
I've had this problem for a long time.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
i had this happened to me a couple of times, i had to do a reset and lost all my data. i have a Mac and i can't seem to sync my P3600 with Mac. now i just don't bother with the PIN until this bug has been resolved once and for all.
holding down the on/off button is a work around no doubt, but people who owns the phone don't usually assume setting a PIN would cause this headset (i.e. hard reset to re-gain access to the phone). what a pain, indeed!
Weird issue since the upgrade to WM6.5: When I lock my device, I can't unlock it any more.
I can slide the slider, (left or right doesn't matter), becomes white, but doesn't do anything.
The only way to get back in is to softreset the TP2
Am I the only one with this problem?
And does somebody have a solution?
Never happened to me and definitely not normal. Does it happen every time you lock the device? If so, then you may need to hard reset.
If not, it may be a bad app. But since you soft reset to access the device, you probably can't figure out what's the cause. Rather than soft reset, try pulling the stylus out to see if that unlocks it.
Tilt 2 Hard SPL difficulties
i have downloaded 2 hard SPL's in pursuit of flashing my tilt 2
1. RhodiumW-HardSPL_V1_10R3
2. Rhodium-HardSPL_V2_00R3
don't know which one i'm supposed to use, but after downloading and installing the CAB which i was prompted to use by the latter of the two, i opened the SPL file and a message popped up on my phone saying that the program wasn't meant for my phone and would most likely brick my phone.
So, now i don't know what to do. Please advise
okay. tried using the V2_00R3 and after choosing to auto flash it brings up the next prompt telling you that all info will be deleted, but when it does this, the phone turns off. its been a while since i first put Hard SPL on my Kaiser and can't remember if that's normal. is it?
This happened to me when I first got my Tilt2. It was annoying as hell. I stopped locking my phone and just turned the screen off instead. About three days later, the problem went away and has not returned.
How's that for an answer to your problem? HA!
ronh said:
Weird issue since the upgrade to WM6.5: When I lock my device, I can't unlock it any more.
I can slide the slider, (left or right doesn't matter), becomes white, but doesn't do anything.
The only way to get back in is to softreset the TP2
Am I the only one with this problem?
And does somebody have a solution?
Click to expand...
Click to collapse
yes I have this weird issue as well and only started after i upgraded to WM6.5 ( I have a vodfone TP2 with Vodafone ROM upgrade). The slide to unlock button just sticks to the left or right and only a soft reset fixes it, until it locks again! i have had to change the lock mode to windows classic : start>setting>all setting> lock> display tab> select windows classic. would have loved to keep the default lock mode but its pointless reseting to unlock everytime!
I've managed to activate "device lock", as in personal -> device lock (or well "Lås" in Swedish..)
The problem is that at first it worked, once, then it stopped working as in I couldn't unlock it although I was using the same 4 digit numerical code. I'm confident that I'm still using the same code that actually did work once and it's the same code that I put in for starters.
I read that more people are having this problem, but I couldn't find any other solution to it than doing a hard reset - seeing as my phone is off. I can't turn it on, and "Active Sync" says its locked etc...
I was promted to enter "a1b2c3" after typing the "wrong" code 3 times in a row, twice. The "Unlock" button seemed to become less and less responsive as I entered "faulty" codes.. And it got worse...now I can't even press the "Unlock" button at the lower left of the screen, nor can I hit Enter on the keyboard.. I would say that I typed in the wrong code at least 7-8 times.
And now, possibly, it's being slow on purpose? Or is it a software bug? I can press the button, so it "flashes" white, but really, nothing happens. I left the phone alone for 1 hour once today, and it let the button work once.. though obviously I typed the wrong code again.
So I'm wondering, how do I hack it? I'm new to Windows Mobile, so I really have no idea! Any suggestions? I need all the stuff in the phone memory and making a hard reset would be costly for me.
All help is appretiated!
// Chris
Ohh and by the way I'm using a Sony Ericsson X1peria with the latest released update of windows mobile, which ever version that is!
If you installed Spb Backup in your device, you can connect it and ignore the password screen. Force backup using Spb Backup Sync (from Windows PC) and hard reset.
I had the same issue last year. But by it method, I can restore my data.
When restoring, make sure you check the option "Don't restore device password."
And if you want to use password for locking, I recommend you to use 3rd party software. The built in lock is suck. It won't remember any password after you soft reset your PDA.
And the slowness is the locking mechanism. It has timeout. From what I know, it multiply the time by 2. After you put a1b2c3, the lockdown time is in effect. First 2mins, if you put wrong pass then the time multiplied by two before you can put any password again.
It's made like that to prevent brute-force hack...
How did you make Spb backup ignore the password screen? Did you do anything in particular? Cause it doesn't seem to work for me, Active Sync tells me the device is locked and Spb Backup doesn't seem to detect it.
And yes! The built in "device lock" obviously suck, I can't belive they still haven't fixed the issue, I mean it's not a minor one. If it comes with a timelock it's multiplied by more than 2..
Umm, the device will still stuck in password screen, but the Spb Backup run in the background (obscured by password screen).
And I do nothing else....
Hmm, I think so, last time it made me wait for 40 minutes just to enter my password.... >,<
Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?
You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.
thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?
This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO
Hello guys,
I have a TP2 with T-mobile.The only Update that I've done to it was the Htc update to 6.1 and the 1% increase update. nothing else. Today on my BIRTHDAY, all i did was wake up turned my screen on to type my password in which hasn't changed since I first got the phone, and every time i typed it in and touch on the UNLOCK key, it would say it was incorrect. I know what my PASSWORD is im 100% sure of it..moving on I tried for a few more times and it kept on saying the same thing, So i decided to take the battery off and turn it back on . It started up just fine, I typed in my PASSWORD and touched the UNLOCK Key and Didn't let me go through with it THERE WAS NO !Notification that it was PUT IN incorrect or nothing:/...I did the battery off, and back to On, I Also took the Sim out and put it back in, but still same thing...Thought about the HARD RESET, I pushed it in with the Stylus pen..and when it took me back to the PASSWORD screen, I typed in my PASSWORD and it did the same thing :/. I really don't know what else to do.
I suddenly discovered that my TP2 with a 6.5 ROM which has been working for a while now is no longer accepting my password. This password is the same for all my phones and so i am 100% sure that it has not been changed. Is there any other way i can get past this password screen and clear it without hard resetting the phone?
stop stealing peoples touch pro2's...
da9th_one said:
stop stealing peoples touch pro2's...
Click to expand...
Click to collapse
They do not try to steal anything.
The WM Password system is buggy: the enter button after you have entered your password is not functional (it does not even say wrong password !)
And it is not funny at all, you loose ALL your data because of this stupid Microsoft bug.
If someone has a solution ?
I just had the same damn problem. Does anyone have a solution at all? It happened right as I entered the NY AutoShow and really wanted to take pics. WTF is this nonsense.
KnightmareCS said:
I just had the same damn problem. Does anyone have a solution at all? It happened right as I entered the NY AutoShow and really wanted to take pics. WTF is this nonsense.
Click to expand...
Click to collapse
I have investigated heavily on this problem.
... unfortunately no other solution than hard-reset (so I did it.. )
And then NEVER reuse this crappy WM built-in password login.
What a buggy POS! Looks like I'll be testing S2U...
THANK GOD I HAVE My Phone! It saved all my pictures/texts/contacts/tasks! All but the only video I had, which luckily wasn't important.
Now just gotta hassle with a hardreset and reuploading contacts.
Thanks Chris for confirming there's no other way.
PS to other people reading- using 1,0000,1234 does not work!
Also: DOWNLOAD My Phone and set it to sync EVERY NIGHT if you have a data plan. Definately is a LIFE SAVER!
KnightmareCS said:
What a buggy POS! Looks like I'll be testing S2U..
Click to expand...
Click to collapse
I have done the same, I moved to S2U2
It is a slick software... the only annoying thing it that it requires you to slide a cursor EVERY time you turn on the screen !!
that's a lost of time. Having to do that after a certain number of minutes in idle, would have been better. I wonder if there is a solution for this.
That's what I missing from the WM built-in locking feature.