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I just bought my TYTN and seems like my touch screen has a problem..
I don't know why...
what the actual problem is...
My touch screen doesn't work at all when keyboard is shut (not out)
but When Keyboard is dragged out from the Tytn, touch screen works 100%fine with no problem..
Is this normal ? or what is wrong..and how to fix this problem?????
*****I have flashed with new wm6 to see if it will change anything but didn't work...
please let me know how to fix this or what is the problem..
PLease help me!!!!!!!!!!!! professionals !!
Well, I'm no professional but it sounds to me very much like a hardware fault mate.
If the screen works when the keyboard's slid out but otherwise doesn't AND you've found this after changing the ROM, I'd be very surprised if it's not a dodgy connector somewhere inside, which means you'll need a warranty replacement or to send it back for repair.
What's stopping you sending it back for repair under warranty then?
WB
he flashed it!! XD
[email protected]_4ngel said:
he flashed it!! XD
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He just needs to flash it back to an official wm6, I've done this in the past with my 9100.
Regards,
Me too. I keep a HERMIG.nbh permanently on the Sim cards of Herm,es (2 of) just in case.
Thanks for your replies !!
but .. um...
I have reflashed with my WM6 office at&t rom but still the same...
i really don't understand why..
sorry I don't have warranty anymore so... geez
my touch screen works sometimes and sometimes doesn't work now..
It is the hardware problem, contact HTC Europe if you live in Europe and see whether they can fix it. Go to: http://www.europe.htc.com
Check with them and see if it is within warranty. I had my HTC Universal serviced a few weeks ago and they changed nearly everything in it for me. (I admit I have a good friend who works there and I sent it to him so it was free...)
The Start menu pops up as and when it feels like it. It normally happens when writing sms. While writing, the start menu just pops up and it's bloody irritating.
I've tried hard reseting without any additional softwares on at least 4 different ROMs from here & the problem still persists. I'm convinced that it's not a hardware problem cos Karmba 7.2 Non-Touch ROM does not have this problem but the ROM is way to heavy which causes the PDA to slow down.
Is anybodyelse facing this problem? Is there a fix or something to this? Appreciate any help & advice i can get. Thank you.
P/s: I don't get this problem on my TyTN II, Dopod 838 Pro & Touch on custom ROMs
not really ment for the trinity forum is it ?
Rudegar said:
not really ment for the trinity forum is it ?
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Oh sorry....forgot to mention. I'm using the Dopod810.
popup
Well, there has been a number of posts on this known Trinity weakness.
I also experienced quite an irritating behavior as well some time ago.
Look through the threads, you should find them. Personally, I do have the impression that since I use FTouchFlo, it is far better. However, this only is an impression ... not sure it helps,, but at least you should not feel like "I am the only one with this damned f..... thing" !
same problem
I have the same problem on my phone! specially when writing sms with phonepad and no stylus. You are right. It`s unbelivable annoying. the problem seems to dissapear when you are using the stylus and not flabby fingers..
Me 2 :'(
I am also having this problem.
I've noticed that it only happens when i press lightly on the screen, not when i press hard.I Suspect that it is a fault in the digitizer, and somehow it signals to the device that the upper left corner of the screen is pressed.
My suggestion for a possible solve is to write a little program that prevents the user from clicking on the start menu on the screen, by introducing a "non-click" zone where the start menu is on the today screen.
As i allways use the "windows" button i can always access the start menu. This, i think, will prevent this fault from happening.
My only problem is that i don't know how to program native C.
I have not tested my above mentioned theory, but i would wery much like to. So if there is anyone out there that can do this program, i would be very gratefull.
Scann69,
I would hate to make you nervous, but when I encountered the same problem you are havin it was the start of somethign terrible. My Trinity was back and forth from repair for over 6 months!!!
They replaced the screen, it worked for almost 2 days. They replaced the screen AGAIN but when it came back the 'vibrate' function of my poor Trinity didn't work. They then replaced the mainboard and now things appear to have settled down (but i've only had it back for a couple of weeks now).
My suggestion would be send it in for repair. Good Luck
WC
WangChung said:
Scann69,
I would hate to make you nervous, but when I encountered the same problem you are havin it was the start of somethign terrible. My Trinity was back and forth from repair for over 6 months!!!
They replaced the screen, it worked for almost 2 days. They replaced the screen AGAIN but when it came back the 'vibrate' function of my poor Trinity didn't work. They then replaced the mainboard and now things appear to have settled down (but i've only had it back for a couple of weeks now).
My suggestion would be send it in for repair. Good Luck
WC
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Click to collapse
this problem have been there since i bought the phone a year ago. Htc replaced my mainboard around 5 months ago because of some cameraproblems. I think Beebo has a good point about the digitizer. that would surtenly explain why it dont happen to me when i use the stylus. the problem mostly occur when i use my fingers on phonepad while writing sms..
i also got this problem...quite frequent
first, the changed motherboard, nothing solve and still happen quite frequent
second, changed lcd screen, happen less around once a day or 2 days once
i found this problem quite easily by using finger but now even using stylus it also appear....
how u guys solve this problem? got send to service center or just leave it?
Yep this isn't a WM6 issue
Yep it is a Trinity issue
Yep it is a hardware issue, something to do with the LCD screen. Some have said it gets worst if the phone is heated.
You might have seen improvement after installing touchflo because of the increased reaction time to touch.
No I don't know a solution
BeeBo said:
I am also having this problem.
I've noticed that it only happens when i press lightly on the screen, not when i press hard.I Suspect that it is a fault in the digitizer, and somehow it signals to the device that the upper left corner of the screen is pressed.
My suggestion for a possible solve is to write a little program that prevents the user from clicking on the start menu on the screen, by introducing a "non-click" zone where the start menu is on the today screen.
As i allways use the "windows" button i can always access the start menu. This, i think, will prevent this fault from happening.
My only problem is that i don't know how to program native C.
I have not tested my above mentioned theory, but i would wery much like to. So if there is anyone out there that can do this program, i would be very gratefull.
Click to expand...
Click to collapse
but this not the way to solve it. this is the trinity's hardware problem. why need us to bear this problem.
what the technician do is change lcd touch screen. it will not solve becoz after a while it will come back. i go to service center until i tired
after monitoring, it still popup at least once a day....
i really don't know how they solve the problem....damn frustrating....
i have this problem too, but only recently.
who gonna be help?
first prob is the start button popping up, next step is that it continually does this and infact will not allow any screen inputs....as in total piece of #$%(ing crap. I have a dopoid d810 in canada , started 2 months into owning the phone , htc will not service it, and pretend like they dont know why this is happening ( there is info all over the net about it, many people think it is the chip that is improperly mounted to the mouther board that controls screen input). AS Dopod has the service contract on this phone htc will not service it for me and of course dopod does not have international warranty. HTC screwed me hard and long.....I have never been so disappointed with a product in my whole life ( even cereal box xray glasses were better than this)
i had this too on my m700, i think it is an issue with the screen mounting, certainly heat and things may well affect it. Possible the casing pushing the top corner of the screen or something.
I had mine replaced by orange.
rjefferis,
what did orange replace for you? touch screen or whole unit pda?
chunga168 said:
Yep this isn't a WM6 issue
Yep it is a Trinity issue
Yep it is a hardware issue, something to do with the LCD screen. Some have said it gets worst if the phone is heated.
You might have seen improvement after installing touchflo because of the increased reaction time to touch.
No I don't know a solution
Click to expand...
Click to collapse
Yes, all you said are right.
the trinity, there are two problem:
one is the LCD mounting, if you touch the LCD slightly, it will push the screen to the corner as click start menu. for the people who met the problem once in few days, it is all right.
the second problem is serious, as you said "worse when heated", that is because a resistant near CPU is designed in wrong place. the problem will happen freqently everyday and worse when phone is hot (cuz the NTR resistant). once it happens, it will get worse and worse till the motherboard breakdown.
i know some people they replace the resistant to fix the motherboard by them self, and they write down all the progress. if some one really handy and insist to fix the problem, i am happy to translate the progress in to WWE
that day i asked staff at service center, they said never occur this problem so far
i asked htc staff(my friend), he said don't know got this problem. seem like htc don't know this problem....
Upgraded BT BB Anywhere HTC S620 to Kavana's excellent wm6.1 rom. All working great.
Anyone know how to restore BT as the operator logo instead of vodafone?
Am afraid i dont.
I have the same phone and also flashed it.
BT runs on the Vodaphone network.
Does it matter the op logo is not BT? its not like you havent invalidated ur warranty already.
No it's not a big deal really, just wondered if it could be done.
i had this issue, but strangely, a few days later, it returned to BT on its own, whereas it had said vodafone
very strange.
I've had kavana 6.1 on for a few weeks now so I don't think it's going to change now. I could always phone BT & say their logo has disappeared from the phone, I'm sure they would be helpfull...yeah right
trevaaaaaaa said:
Upgraded BT BB Anywhere HTC S620 to Kavana's excellent wm6.1 rom. All working great.
Anyone know how to restore BT as the operator logo instead of vodafone?
Click to expand...
Click to collapse
What about getting the logo off the phone body "debadge"
Thought about thinners "No it will discolour"
Brillo pad "Sounds a bit extreme"
Sticker "Bound to come off"
Any ideas hate the reminder of BT everytime i look at my phone
If you have to return phone ever make sure you reflash BT ROM http://www.mediafire.com/?sharekey=a1e428ed720bdf418c9e7c56ba37815f84a9dca793b93f60
Wish I could help with the internal operator logo. US phones don't display them.
As for the case badge, the usual remedy is rubbing it with table sugar with your fingers. If not careful, it could mar the finish, but it's the surest way to get the branding removed without harming the phone.
stylez said:
If you have to return phone ever make sure you reflash BT ROM http://www.mediafire.com/?sharekey=a1e428ed720bdf418c9e7c56ba37815f84a9dca793b93f60
Click to expand...
Click to collapse
Providing the phone is in a fit state to be reflashed of course, knowing my luck the phone will die one day & I won't be able to reflash before returning. Although I think if I had kept the BT **** on there another second I would have binned it anyway.
trevaaaaaaa said:
Providing the phone is in a fit state to be reflashed of course, knowing my luck the phone will die one day & I won't be able to reflash before returning. Although I think if I had kept the BT **** on there another second I would have binned it anyway.
Click to expand...
Click to collapse
I know's what you mean, i have not upgraded to Kavana, due to my phone working extremely well with a re-set and OC'd, WM6.1 looks nice but bound to use more RAM.
I'm a happy owner.
I put this together for BT users who want to re-set there device, but not void warranty by a ROM update http://www.s620.blogspot.com/ but don't know where to put it doubt BT would like me to put link on there forum???
Have linked off my blog which is on the BT anywhere links, so hope people see it anyway.
Great blog, screenshots look good, I may go down that path next.
Won't the warranty be void if they realise it's been OC'd?, come to think of it would they even check the phone if it was sent back, probably just post out another one.
Would be nice if BT released a 6.1 upgrade, I'm going to find it hard to ditch this.
trevaaaaaaa said:
Great blog, screenshots look good, I may go down that path next.
Won't the warranty be void if they realise it's been OC'd?, come to think of it would they even check the phone if it was sent back, probably just post out another one.
Would be nice if BT released a 6.1 upgrade, I'm going to find it hard to ditch this.
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Click to collapse
Thank you for comments
If you reset phone before going back for repair etc, then there is no trace of software install. They underclock them anyway.
What proof do they have some screenshots with a program installed
I like the way it looks and i'm far more into having a fast phone than one that looks great, but the WM6.1 builds do look amazing.
Trevaaaaaaa take look @ my security Blog also links to Multi-Media under sig.
stylez,
would you have HTC_S710_WWE_BT... ROM? I have a BT HTC S710, which needs reflashing or rebranding because by mistake after using HTC original on it, I needed to reflash, in the process I ended up with a partial reflash (S620), now my smartphone does not show anything on the screen. I have sound from key presses and two green lights on either side of ear piece.
YOSEFE
If im not mistaken, the S710 is the VOX.
You would have a better change going to the vox forum and asking them after you read around to see if one is posted.
Mikey1022 said:
If im not mistaken, the S710 is the VOX.
You would have a better change going to the vox forum and asking them after you read around to see if one is posted.
Click to expand...
Click to collapse
I have spent days on the HTC S710 posts. No one is coming out with an answer. At the moment they all point to the BT ROM for HTC S620.
BT can only take it in for repairs.
I am in a fix over this one.
7 days no phone.
YOSEFE
A white line appeared down the middle of the screen last night. Its going back...
Bummer, I hate it when a new toy gets taken away so quickly like that...
Still, sadly there will always be problems with any hardware to a certain extent
and its worthy of mention that this is the only report I have heard so far so hopefully it is an isolated event
Gutted for you mate!
Hope they will pay... Most of the time when it's about the screen, you have to pay yourself:S
sorry to hear that really! hopefully you took out insurance but it will be covered by manufacturer warranty i am sure. hopefully it will just need a new ribbon and not a new screen. by what you described it may only be the ribbon. no issues with mine yet touch wood!
Chris Proud said:
A white line appeared down the middle of the screen last night. Its going back...
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Click to collapse
My unit screen is so unresponsive, Only got it today tried a few tweaks and factory reset makes no difference. Crashing and hanging for long periods also. No 3rd party software installed, No sync done. My unit is going back today just packaged it up.
The phone is so slick though best HTC handset to date.
xxnoelziexx said:
My unit screen is so unresponsive, Only got it today tried a few tweaks and factory reset makes no difference. Crashing and hanging for long periods also. No 3rd party software installed, No sync done. My unit is going back today just packaged it up.
The phone is so slick though best HTC handset to date.
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Click to collapse
have you done a hard reset? i would recommend it just to avoid you making a hasty decision! can't believe that as mine is spot on!
shingers5 said:
have you done a hard reset? i would recommend it just to avoid you making a hasty decision! can't believe that as mine is spot on!
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Click to collapse
Hard reset makes no difference with this unit. Back to my Nokia E75 for a few days till I get a replacement or I may just grab a different phone. Just tested a friends Touch Pro 2 and his is fine so it is the unit. It is a very nice phone fastest wm phone out. I just wish they would sort the Touch Flow out as it is still laggy in spots. Sure next firmware will sort it out.
Mine did similar right after the intial sync. I did a battey pull and its been working good ever since. My "s" key doesnt register unless pressed hard. Also noticed no weather in calender and when using the keyboard to type it doesnt auto capitalize but it does with the virtual keyboard
xxnoelziexx said:
Hard reset makes no difference with this unit. Back to my Nokia E75 for a few days till I get a replacement or I may just grab a different phone. Just tested a friends Touch Pro 2 and his is fine so it is the unit. It is a very nice phone fastest wm phone out. I just wish they would sort the Touch Flow out as it is still laggy in spots. Sure next firmware will sort it out.
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Click to collapse
no issues wid touchflo and no lags at all! i have tweaked mine and added a few enhancements and no problem. shame if you changed phones as some real good times to come on here with this phone
Bummer, hopefully the manufacturer warranty will fix or replace it ASAP!
I'm sure they will... unless it's visible, physical damage
Hey does anyone know or tried hdtweak? Maybe it will work on our TP2
Wow..guess I"m lucky.. I experience none of these flaws at all on my device
michaelra said:
Wow..guess I"m lucky.. I experience none of these flaws at all on my device
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I hope most people wont experience any problems
Just an update my new unit will be delivered tomorrow. Had super serivce so far from handtech just hope my new unit will be fine (I am sure it will be) Fingers crossed.
I can't wait to play around with the unit again. Only sent it back yesterday it was tested and they confirmed it was faulty.
Hi everybody! I have been reading here that some people had this issue, but I don't see how they solved it. I've had this issue since the beginning.
Basically, screen sensitivity is very bad when the device is unplugged, only when it's plugged in or holding it with both hands it responds correctly.
This is a problem for me, because for studying, i put the a100 on its stand case, and only need one finger to slide a word or ppt. With this grounding issue, i have to touch the a100 with both hands to make it react properly, it's very annoying and uncomfortable.
Should I take it to the technical support? it's a hardware problem? I tried the build.prop from crossix and still the same. And tried the recalibrate.apk without any success. I don't know what else I can do.
I'm still in guarantee, i'm thinking seriously to take it to SAT. But i have unlocked bootloader, how can i revert it? How should i prepare the device to keep manteining the guarantee?
people who sent the a100 to SAT with this problem, it was solved?
thanks, I really need a fix for this
I have installed the official ICS rom and now it seems locked again, and I'm not root anymore. I think it's prepared for SAT, so I've called acer technical support, they will take the tablet for repair on tuesday 15.
I will post the results when they send it back to me, if someone is interested.
Did you try it after the update to ICS? the OTA ICS updates did wonders for the sensitivity of most of our tabs.
Yes, this is happening since the beginning when I bought the tablet with honeycomb, and still happens in ICS. Let's see if the technical support can fix it! because I really love this a100 thanks!
it makes any difference to upgrade by OTA or by flashing the rom that's here? I have flashed ICS, not by OTA
Is your build .14? That's the one that seems to fix the touchscreen problems.
I have had the touchscreen issues since day one also. Same issues, works fine without a case in two hands, one handed or laying it on a table/couch the screen is jumpy, random touches, and glitchy multi-touch. I've run 3.2 gen2, ICS .014, and ICS .017. I've even popped it apart looking for something simple (and to take a look at the wifi antenna), but nothing obvious found. I would have to guess it is a manufacturing defect.
jakob95 said:
Is your build .14? That's the one that seems to fix the touchscreen problems.
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Click to collapse
Yes it's that build (downloaded from the russian link)
This happens also in the a100 of my uncle. He has not yet the build .14, but I'm starting to think this build won't work to fix that.
I thought this build would fix the problem, but...
I want to believe it's a problem with some tabs and I had bad luck, and that technical support will fix it.
I've made this video showing the problem.
http://www.youtube.com/watch?v=yIGnXT22vhA
Definitely a problem with your tablet, mine is perfect.
I have similar problem but not bad us yours .. but iam out of luck because i buy it from ebay with no gurantee
I will send it tomorrow, we will see what happens xD
today my dear tablet have been sent to be repaired. I hope it will be with me soon again! xD I'll keep informing!
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
aishaz said:
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
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Click to collapse
Well about all I can do is wish you good luck buddy
I just got a refurb off of ebay and it has a 90 day warranty thru Acer, and the fella I purchased it from.
I am not having any issues with the screen even using the stylus they sent with it.
I tried the stylus to see what the hype was with a stylus and found it to be just that hype.
Do you have any type of screen protector on your tab?
Sometimes certain ones can cause issues.
If your device is under warranty I would let them fix it.
yes I have a screen protector, but the issue is there even without it.
I will tell you when i recover my tab and see if it's fixed xD
yea its the device itself i had problems with mine.. it had become completely unresponsive after i rooted it and installed ics i sent it back to the factory took almost a month and got a new one i suggest u do the same
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
aishaz said:
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
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Click to collapse
To be honest I didn't think the problem would be resolved. Contact them again and tell them the problem is not resolved; I'm sorry to say this seems like a design issue.
On the other hand, maybe you are being overly critical? My tab works well, but if I want to make the touchscreen seem less than perfect, then I would have no problems doing so. However, in practice this is a non-issue, and I have not had a problem with either my previous tab (which I sent back because it stopped charging) or my current tab (which I've had for 5 days). Of course, this is after upgrading them to official ICS releases.
I don't think I'm being critical, the fact that I can't slide a document properly without having to hold the tab with both hands is very very annoying for me, since I want it to study and the idea was to keep the tab in a stand in the table and touch it only for sliding for example. I stopped using it for this purpose due to that.
Moreover, my mother has another cheaper tablet and tactil control works so much better... In the same situations that my tab. I envy her for that, cause my tab is over 200€ more expensive and it's suposed to be better xD
I have an exam today, i will try to find time to call acer to tell them the problem is not solved.